Bottom Click Sound? - Nexus 4 Q&A, Help & Troubleshooting

I noticed when I was holding my nexus with my pinky touching the bottom of the phone, it made a clicking sound. I further investigated it and it seems like whenever I touch the bottom of the phone (right next to the usb port), I get this large clicking sound. Anybody else have this problem? It seems really awkward as that isn't even a button or anything and it makes this large sound. I think I am going to RMA it. The sound gets louder the more times I press that area.

I had this click too. I fixed it myself by taking a torx screwdriver and giving the 2 screws on the bottom a good tightening. No longer clicks. Getting an RMA over a small click seems like overkill to me.

kevinliu2336 said:
I had this click too. I fixed it myself by taking a torx screwdriver and giving the 2 screws on the bottom a good tightening. No longer clicks. Getting an RMA over a small click seems like overkill to me.
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Oh thanks for the tip. I also got this other annoying but livable defect. It makes this popping sound sometimes when I click on any virtual button but with this bottom click out of the way I guess I will live with it.

I have it too, but I tried to tighten the screws and they wouldn't move at all. Didn't want to stress it too much.
However I do have a Ringke case on, so I don't feel it anymore.

xdviper said:
I have it too, but I tried to tighten the screws and they wouldn't move at all. Didn't want to stress it too much.
However I do have a Ringke case on, so I don't feel it anymore.
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Click to collapse
Same exact everything.
Like, seriously, this would've been my reply. LOL.

The Nexus 4 is 2 pieces of glass with a metal chassi and components sandwiched together with a plastic border holding it all together so it will be quite common for there to be sounds from the rigid glass being pushed against the simi-ridged plastic especially whith changes in the weather temp.

http://www.youtube.com/watch?annota...&feature=iv&src_vid=Za1iIxuAohY&v=y8tMMV880Lk
:crying:

I get a slight click too when pressing higher up the case. I haven't tightened the screws, can't be bothered.

[email protected] said:
http://www.youtube.com/watch?annota...&feature=iv&src_vid=Za1iIxuAohY&v=y8tMMV880Lk
:crying:
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Dude that "fix" is bs Lol the little piece of plastic he cut out to put in the Sim card hole he didn't even put it in there...he just basically touched the slot with it...what does that fix Lol....
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 04:24 AM ---------- Previous post was at 04:08 AM ----------
BTW if anyone has a fix for the noise my Sim card tray makes please pm or respond.
Sent from my Nexus 4 using xda app-developers app

Related

[MOD]i do beleive ive solved our wobbly screen dilema

okay well a few of you may no that my epic broke well i decided to completely disassemble it to prep it for repair. I noticed something while i was examining the screen hinge. The edge pieces are very wobbly, i think this is because samsung didnt use any washers on the screws. Well because ive never seen washers that small i decided to substitute them for something that will hold the piece still and will squeeze the hinge better. The answer is super glue... yeah that's right super glue( or nail glue if you don't have any and your mom/wife has it). Basically i layed the back plate hinges down and applied a bit of pressure and glued were there was a small valley (left side) and for the right side i did the same but instead of glueing in a valley it has a corner edge that i glued. I will find out just how sturdy it is when my screen comes today. it seemed very sturdy because i screwed a sheet of plastic i had and tired to wiggle it like it would if it were on the phone and it didnt budge at all. The slider mechanism still slides extremly smoothly to if you wanna take it a step further u can dip the head of a small screwdriver in some oil (not wd40 i think itl melt the plastic) and just touch the valleys were the slider moves in to let them move a little better hope this helps ill be posting picture later.
okay so in regards to the picture pon the left side glue in the seperated areas only ere the arrows point on the right side do the same but the seperated areas are a little less critical
Edit* actually use the back side of a needl ergo the non pointy side haha happy (extremely simple) modding
edit* in the words of shirley temple "oh my guness" it works like a charm theres almost no wobble at all i decided to put some painters tape under the metal slider bar and now its very very solid its about as solid as... the droid 3 and any body who has used it knows that that screen is on there tight
edit* my only concern now is how will the flat cable hold up with such a tight screen..... its worth a shot i have 2 so i have 2 tries at this
... How about some punctuation? Dear god it's a solid wall of text.
Sent from my SPH-D700 using XDA
bigdbag said:
... How about some punctuation? Dear god it's a solid wall of text.
Sent from my SPH-D700 using XDA
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haha that usually how all my posts are sorry ill get right on it
May need this thanks... I've dropped my epic a few times and the screen has become a little wobbly =].
Sent from my SPH-D700 using xda premium
matrixzone5 said:
haha that usually how all my posts are sorry ill get right on it
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I put too much
Now my keyboard won't close in
Sent from my SPH-D710 using Tapatalk
iSaint said:
I put too much
Now my keyboard won't close in
Sent from my SPH-D710 using Tapatalk
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Click to collapse
exveryone please wait for the pictures they will further explain this
EDIT* picture is up everyone feel free to look
It would be the **** if you could make a tutorial of this if it works out well.
good idea
muyoso said:
It would be the **** if you could make a tutorial of this if it works out well.
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Click to collapse
thats a great idea ill make one if i can find my tripod

CREAKING/CLICKING SOUNDS on the LOWER LEFT CORNER

So i was doing a final check before i go ahead and unlock bootloader and start flashing since unlocking voids your warranty with google.
upon inspections, i found out that when i PUSH on the lower left corner on the phone, it creaks PRETTY loudly, it almost sounded like im clicking on my mouse....
Anyone else got this!??!?!
look at the frame of your phone. mine wasn't flush where the chrome and rubber frames met, and had to rma it
no, everything look uniform. Same color and all. it just clicks when i push out.
Also not when i plug in my charger and wiggle it a bit. it makes some noise....i know its not my charging cord cuz i use like 3 different ones.
Thanks,
You can relock the bootloader that's a non issue. I have the creaking clicking sound too but on the left side above the volume rocker. I was going to exchange it but went to the T-Mobile store and the sales reps N4 and the display unit do the same thing. No unevenness in the bezel to case on any of them either. I decided there are worse problems in the world.
Sent from my Nexus 10 using Tapatalk 2
i dont have this issue, phone really feel solid!
Have the same thing on the left side of the USB port looks flush but I can push it in a little and it makes a noise doesn't seem to be doing any hard and it doesn't look off so I'm fine with it
Sent from my Nexus 4 using xda app-developers app
I have the same creaking in the bottom left corner, right below the speaker. It creaks if I squeeze the two ends of the glass, or if I squeeze the bezel in that area. I'm slightly nervous that this may contribute to the back glass cracking, but I think that's probably being overly paranoid. I actually ordered a torx T5 screwdriver to see if loosening and tightening the screw in that area makes a difference. I'll post back here once I get the screwdriver and try it out.
nyijedi said:
I have the same creaking in the bottom left corner, right below the speaker. It creaks if I squeeze the two ends of the glass, or if I squeeze the bezel in that area. I'm slightly nervous that this may contribute to the back glass cracking, but I think that's probably being overly paranoid. I actually ordered a torx T5 screwdriver to see if loosening and tightening the screw in that area makes a difference. I'll post back here once I get the screwdriver and try it out.
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Please do. I'm a sufferer as well and just thought a few minutes ago if tightening the screws could help. Because if that's all it is, then... BALLIN'.
But seriously, even if it doesn't help, I think I'll be able to live with it. I mean I don't normally squeeze the bottom of the phone like that.
Patently waiting for a reply
I should have the screwdriver by Wednesday, according to USPS. I will update everyone once I get it.
Sent from my Nexus 10 using XDA Premium HD app
nyijedi said:
I should have the screwdriver by Wednesday, according to USPS. I will update everyone once I get it.
Sent from my Nexus 10 using XDA Premium HD app
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I have tried the Torx screwdriver for this issue. It doesn't do anything. My first Nexus was really bad with this problem, picking it up would cause a creak...you could even push the bezel at the bottom left corner and it would feel "mushy", as there was some slight give. I got an RMA and the replacement unit arrived yesterday. Same issue, but not as bad as the first one...there's no give on the bezel, but squeezing that left corner can produce a creak. Looking at the teardown on iFixit, I don't see what would cause this other than glue from the back or pressure on the speaker unit.
oh damn, that issue is worst than mines. Good luck on it bro
mines is just pushing in on the corner...i can pretty much live with it since i have my bumper on 24/7 but im thinking about getting a rma.
what do you guys think? rma or no?
ugotproblemz said:
oh damn, that issue is worst than mines. Good luck on it bro
mines is just pushing in on the corner...i can pretty much live with it since i have my bumper on 24/7 but im thinking about getting a rma.
what do you guys think? rma or no?
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Click to collapse
If that's the only issue, and it's not that bad, I wouldn't rma it. The chances of getting one with something else wrong make it not worth it in my view.
Sent from my Nexus 4 using xda premium
yea, besides the corner issue, i have the buzzing from the earpiece as well..but other than that. everything else is perfect.
thanks
The creaking in the lower left of my N4 seems to have gotten worse. It's not a huge deal, especially since I normally keep my N4 in a TPU case, but it is annoying. Anyone else notice the same thing? I'm tempted to put a very small amount of crazy glue near where the glass and plastic meet in that corner (ever since a tiny amount of crazy glue completely fixed the screen lift problem with my N7, it's been on my mind for various fixes).
I have the same thing on the upper left corner just above the volume button. Again this is on the plastic surround. If I hold in landscape for example the area my left thumb goes lands right there and it creaks hell. However it won't do it again unless I press slightly on the glass in the same area and it clicks.
These all sound like clips or something not clicking into place.
My volume rocker was loose from day one, now the power button is getting loose the more I use it.
Poor BQ IMO.
I need to stay out of these forums you guys are making me paranoid looking for things I shouldn't. like squeezing my phone and doing all sorts of strange things lmao
daddioj said:
I need to stay out of these forums you guys are making me paranoid looking for things I shouldn't. like squeezing my phone and doing all sorts of strange things lmao
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Click to collapse
Every time I grope my phone it makes a noise
Sent from my Nexus 4 using xda premium
daddioj said:
I need to stay out of these forums you guys are making me paranoid looking for things I shouldn't. like squeezing my phone and doing all sorts of strange things lmao
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Click to collapse
Haha. Don't go too crazy. The creaking, at least in my case, is a minor annoyance. It's not a big deal. I've learned a long time ago that there's no such thing as a perfect phone.
Sent from my Nexus 4 using xda premium
nyijedi said:
Haha. Don't go too crazy. The creaking, at least in my case, is a minor annoyance. It's not a big deal. I've learned a long time ago that there's no such thing as a perfect phone.
Sent from my Nexus 4 using xda premium
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You guys are crazy.. you paid $300/$350 for this device, why would you settle for something that has defects?? Get a replacement from Google.. Cmon man
Sent from my Nexus 4

[Q] Anyone else have "squeaking" or "creaking" build issues?

I haven't heard much about it so I thought I would ask here. The back glass on my phone when pressed on lightly will give a very tiny bit and creak. Not what I expected based on all the reviews about the high build quality. If it's common I don't mind dealing with it, it's a minor issue but if it's an anomaly that might indicate poor assembly I will get a replacement. I know the back glass is very thin compared to other phone with a familiar build so I wouldn't be shocked if it's common. Anyone else have this?
To anyone that has the squeaking issue with there device its most likely just the back is not put on correctly. I had the issue and fixed it by unscrewing the back and putting it back on one of the sides were not pushed in all the way. Now I have no issues and is enjoying this amazing nexus device.
Sent from my Nexus 4 using xda premium
No nothing here. Be careful with those screws. Might void warranty.
I have the same issue here. especially if it's plugged in... every move makes it squeak.
But I was so happy to have one that I didn't think about shipping it in for a replacement.
And I can't open it because I have no torx screwdriver -.-
Same here. There's a creaking when pressing the front glass near the usb connector.
Yeah, I love the device so far, that is my only issue. Not worth sending it back, if I can find my Trox set maybe I'll take a look inside. I don't really notice it in day-to-day usage. Thanks for the suggestion Backslash10.
Only squeaking for me is the volume down when I press my finger on it and go down.
Sent from my Nexus 4 using xda app-developers app
I had a definite creaking problem on mine, but I fixed it by opening it and adding 7-10 strips of 3mm side electrical tape to the inside chassis. This fills up the roughly 1mm porition of extra space I had, and my Nexus is now quite solid.
I've noticed if I press on the back on the left hand side I get a slight click. No squeaking or cracking. A single solitary pop. I'm not going to add tape or anything as it really isn't that big a deal plus you might void your warranty.
I only hear squeaking when pressing where the screws are
rest0ck said:
I only hear squeaking when pressing where the screws are
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My power button is squeaky. When I press the lower half of it it squeaks. Kinda wanted a perfect device but I dont want to exchange just cause of that... ugh!
mine makes noise around the screw area , like when i push in the chrome trimming at the bottom
Mine has a slight "rattle" sound if I tap the back casing in the middle right at the top under the plastic trim around the phone. I'm not that bothered by it. Love my Nexus.
Sent from a Borg powered Nexus 4
BxingFetus said:
Mine has a slight "rattle" sound if I tap the back casing in the middle right at the top under the plastic trim around the phone. I'm not that bothered by it. Love my Nexus.
Sent from a Borg powered Nexus 4
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This is normal, its just the auto focus camera making the noise.
---------- Post added at 08:59 PM ---------- Previous post was at 08:38 PM ----------
I can confirm I also have this problem- squeaking/clicking plastic bezel on the bottom end next the the Micro USB port.
The defect is best reproduced by holding the phone via the top and bottom edges, and then again with front and back at the bottom- which creates a clicking and popping sound.
I have sent my first Nexus4 back due to this issue.
Opon receiving my new device today, I quickly confirmed that the problem was still present with the fresh device!
I intend to also RMA this device, and hope I'm third time lucky!
This level of build quality it pretty much unacceptable. Surely this can't be a design issue or surely Google would have picked up on this? Or maybe LG just have quality control issues!
Going through Google's returns process so far via telephone has been painless.

Camera lens scratched???

So I took a look at my lens today and almost fell off my chair, I was like is that what I think it is, sure enough I grabbed a magnifying loop and holly crap it was scratched like crazy. I've had a case on since day one from Version. Just wondering if this is a factory defect or cheap glass on our lens.
Sent from my VS980 4G using xda app-developers app
Not sure about the material. What you seen as the lens is not really the lens, its a protective cover. This camera has a faily wide angle lens and the minimum focus distance is waaaay looonger than the distance between the cover and the sensor. A scartch on the lens cover will have ZERO impact on your images. Dont buy into apples sapphire glass lens hype. I have old lenses with demolished front element that produce perfect images
But u had to get a magnifying glass?????
trevoc1 said:
So I took a look at my lens today and almost fell off my chair, I was like is that what I think it is, sure enough I grabbed a magnifying loop and holly crap it was scratched like crazy. I've had a case on since day one from Version. Just wondering if this is a factory defect or cheap glass on our lens.
Sent from my VS980 4G using xda app-developers app
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They aren't scratches, get the light to shine off the surface of the glass, it will be clean, they are cracks inside the glass, about to return my third one because of this. I use a jewelers loupe to look at them, this is bad and your going to hear a lot about this issue soon. All the same problem, the crack lines run from top of phone to bottom of the phone on the lens.
Ready2Mosh said:
They aren't scratches, get the light to shine off the surface of the glass, it will be clean, they are cracks inside the glass, about to return my third one because of this. I use a jewelers loupe to look at them, this is bad and your going to hear a lot about this issue soon. All the same problem, the crack lines run from top of phone to bottom of the phone on the lens.
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mine has cracks too. can i just take it back to verizon? ive only had it 5 days. or do i need to call and get one sent?
afmracer6 said:
mine has cracks too. can i just take it back to verizon? ive only had it 5 days. or do i need to call and get one sent?
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Click to collapse
First off "F'N SLAYER!!!"
I'm not with Verizon, I'm with T-Mobile and have a business account. Do they look like these? the top picture?
I'm going to try and get a pic on my 230x usb microscope and post it here stay tuned!
Ready2Mosh said:
First off "F'N SLAYER!!!"
I'm not with Verizon, I'm with T-Mobile and have a business account. Do they look like these? the top picture?[/QUOTE
YES. looks like imperfections in a diamond. cant get a good pic of them. small but visible with the naked eye.
ill try to get a macro pic with my g/s 's note 2 tonight.
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Seems to me that unbreakable sapphire isn't really a benefit if it comes with imperfections...
Ready2Mosh said:
They aren't scratches, get the light to shine off the surface of the glass, it will be clean, they are cracks inside the glass, about to return my third one because of this. I use a jewelers loupe to look at them, this is bad and your going to hear a lot about this issue soon. All the same problem, the crack lines run from top of phone to bottom of the phone on the lens.
Click to expand...
Click to collapse
How does this happen? How do you cause cracks inside the glass?
Hopefully, it's just the slightly lower Q.C. from the first batch of G2's before LG ramps up production. Almost all newly-released phones have this issue. The Note 3 is having this wiggly home button issue. Either way, it's inexcusable for LG and it's good that you guys are letting us know about this. I plan to get a G2 soon and i'll be taking a very close look at those lens before i move out of the shop.
ericdabbs said:
How does this happen? How do you cause cracks inside the glass?
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Click to collapse
Same way it happens in gemstones, stress. I think I have figured out what is happening, if you put your phone in a place where it can flex ever so slightly, the lens glass touches the outside casing, causing stress and thats when the cracks appear. So if you put your phone in your back pocket and sit down, that would cause the phone to have flex, thus causing the glass to stress and cracking.
I think I found something that actually tells how this is happening. Read here
---------- Post added at 12:09 AM ---------- Previous post was at 12:07 AM ----------
electronical said:
Hopefully, it's just the slightly lower Q.C. from the first batch of G2's before LG ramps up production. Almost all newly-released phones have this issue. The Note 3 is having this wiggly home button issue. Either way, it's inexcusable for LG and it's good that you guys are letting us know about this. I plan to get a G2 soon and i'll be taking a very close look at those lens before i move out of the shop.
Click to expand...
Click to collapse
It happens after you've had it and used it, it will look clean when your in the store.
Ready2Mosh said:
Same way it happens in gemstones, stress. I think I have figured out what is happening, if you put your phone in a place where it can flex ever so slightly, the lens glass touches the outside casing, causing stress and thats when the cracks appear. So if you put your phone in your back pocket and sit down, that would cause the phone to have flex, thus causing the glass to stress and cracking.
I think I found something that actually tells how this is happening. Read here
.
Click to expand...
Click to collapse
I see. Yeah I never put my smartphones in my back pocket like I see girls do. I always put my phone on my side pocket. I am definitely going to be putting on a case for this little guy just for added protection when I get the phone.
thewihlygeek said:
Seems to me that unbreakable sapphire isn't really a benefit if it comes with imperfections...
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Click to collapse
Not unbreakable, otherwise we wouldn't be able to cut it, same as diamond. Sapphire is 9 on the Mohs' scale of hardness, diamond is obviously 10, the hardest substance, but even it can break and scratch. The thing is the difference in hardness between 9 and 10, it's like 140 times harder, wow!
Your exactly right about the imperfections, if the edges are damaged, they are already doomed to crack, and you can't see it because it's smaller than the eye can see and it's in a frame. But if you look closely you can see the edge looks rough, unfinished, theres the problem.
---------- Post added at 12:19 AM ---------- Previous post was at 12:18 AM ----------
ericdabbs said:
I see. Yeah I never put my smartphones in my back pocket like I see girls do. I always put my phone on my side pocket. I am definitely going to be putting on a case for this little guy just for added protection when I get the phone.
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Get one that doesn't flex!
Goodbye all, moved onto the note 3 as I know it will continue to happen. Good Luck all, hope you don't have the experience I did.
Just got my LG2 today, Is there any plastic film covering the camera lens? Seems to me there is but I cant take it out :laugh:
daraj said:
Just got my LG2 today, Is there any plastic film covering the camera lens? Seems to me there is but I cant take it out :laugh:
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Click to collapse
Lol so crazy you said that! I kept picking at it (not too hard) because it looks like there is plastic there. Glad I wasn't the only one thinking that
Sent from my LG-D801 using xda app-developers app
Ready2Mosh said:
Goodbye all, moved onto the note 3 as I know it will continue to happen. Good Luck all, hope you don't have the experience I did.
Click to expand...
Click to collapse
Bye. Good luck with that lag fest and crappy pentile screen. And good luck with the loose home buttons and crappy reception that people are already reporting. All in a $750 device lol.
Sent from my LG-D800 using xda premium
i think you've been putting pressure on the lens when you mistakenly push it while touching the buttons at the back.
canecbr600 said:
But u had to get a magnifying glass?????
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My initial thought as well! lol
---------- Post added at 07:45 AM ---------- Previous post was at 07:36 AM ----------
canecbr600 said:
But u had to get a magnifying glass?????
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Click to collapse
daraj said:
Just got my LG2 today, Is there any plastic film covering the camera lens? Seems to me there is but I cant take it out :laugh:
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Click to collapse
I tired too (briefly) but theres only film on the surrounding bezel of the lens, not on the lens itself. Surprisingly enough, i thought at the bezel of the lens was blue..for 5 days!

Folio Case Stuck!

I've just had my official folio case delivered and it is really nice. A very snug fit, too snug... I can't get the damn thing off the phone. I'm terrified to apply any more pressure in case I damage the phone.
I'm on chat to Google as I type this and so far they have suggested sending the case back for replacement. Which is a bit tricky as it is stuck...
Update: It is being escalated but it looks likely that it will be an exchange for new phone and possibly a case. They are looking into whether the case design is too snug or not.
Just cut the case off
Sent from my SM-N910T3 using Tapatalk
---------- Post added at 04:37 PM ---------- Previous post was at 04:37 PM ----------
Is it leather?
Sent from my SM-N910T3 using Tapatalk
sdelcegno said:
Just cut the case off
Sent from my SM-N910T3 using Tapatalk
---------- Post added at 04:37 PM ---------- Previous post was at 04:37 PM ----------
Is it leather?
Sent from my SM-N910T3 using Tapatalk
Click to expand...
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Cutting it will risk damaging the phone, it is a very snug fit.
It's the folio case from the play store, hard plastic interior and a leather front and back. It's actually a really nice case. I'm going to wait and see what Google come back with.
ChrisJ said:
I've just had my official folio case delivered and it is really nice. A very snug fit, too snug... I can't get the damn thing off the phone. I'm terrified to apply any more pressure in case I damage the phone.
I'm on chat to Google as I type this and so far they have suggested sending the case back for replacement. Which is a bit tricky as it is stuck...
Update: It is being escalated but it looks likely that it will be an exchange for new phone and possibly a case. They are looking into whether the case design is too snug or not.
Click to expand...
Click to collapse
I had the same situation with the folio case. In the end I had to use a little bit of force to pry one edge off. The problem is the plastic is extremely stiff. Good luck.
Sent from my Nexus 6P
justbabu said:
I had the same situation with the folio case. In the end I had to use a little bit of force to pry one edge off. The problem is the plastic is extremely stiff. Good luck.
Sent from my Nexus 6P
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Click to collapse
The most I've managed was to get the bottom right corner off, but this made the other corners tighter. No way could I get any of them to budge with my fingers alone.
ChrisJ said:
The most I've managed was to get the bottom right corner off, but this made the other corners tighter. No way could I get any of them to budge with my fingers alone.
Click to expand...
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Sent from my Nexus 6P
I ended up using one of those guitar pick type case openers. Thankfully there was no damage to the phone or the case. Once the case was off, I flexed it several times and this has made the plastic more flexible.
justbabu said:
Sent from my Nexus 6P
I ended up using one of those guitar pick type case openers. Thankfully there was no damage to the phone or the case. Once the case was off, I flexed it several times and this has made the plastic more flexible.
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Click to collapse
I tried a thin spunger I had, couldn't get it anywhere near in between the case and the phone.
Just had another go and no way is it shifting. The attempts are already making marks on the metal just above the power button. I think this is well and truly Google's problem now, not mine.
ChrisJ said:
Just had another go and no way is it shifting. The attempts are already making marks on the metal just above the power button. I think this is well and truly Google's problem now, not mine.
Click to expand...
Click to collapse
Shame, I was probably luckier than you. Good luck with Google!
Sent from my Nexus 6P
i bought this case also..will try flexing it a bit before trying to put on.
ChrisJ said:
I've just had my official folio case delivered and it is really nice. A very snug fit, too snug... I can't get the damn thing off the phone. I'm terrified to apply any more pressure in case I damage the phone.
I'm on chat to Google as I type this and so far they have suggested sending the case back for replacement. Which is a bit tricky as it is stuck...
Update: It is being escalated but it looks likely that it will be an exchange for new phone and possibly a case. They are looking into whether the case design is too snug or not.
Click to expand...
Click to collapse
I have had the exact same problem! I felt like I was going to break the phone trying to remove it. I finally managed to remove the Nexus 6p Folio Case without damaging the case nor phone. I made a video showing how I did this. Hope it helps others: https://www.youtube.com/watch?v=e2-a6SkxSyE
epictutorials said:
I have had the exact same problem! I felt like I was going to break the phone trying to remove it. I finally managed to remove the Nexus 6p Folio Case without damaging the case nor phone. I made a video showing how I did this. Hope it helps others.
Click to expand...
Click to collapse
Just watched your video, nice work. I had considered a hot air gun or hair drier to soften it but was concerned that in doing so that I might soften the adhesive used in the phone construction too and any flexing then applied trying to remove the case might weaken the structural integrity of the phone.
My phone now has clear damage where the case touches the phone near the power button. Fortunately Google have been great and they have refunded me the case and have arranged an exchange of phone.
A slight complication if that my SIM is stuck in the phone (trapped by the case). Fortunately, my network make swapping a SIM really easy and I have a spare non-allocated one available. It's likely going to be a pain for others in the same predicament though.
It's a real pity as, as you say in the video, the case is really nice. It just doesn't fit...
epictutorials said:
I have had the exact same problem! I felt like I was going to break the phone trying to remove it. I finally managed to remove the Nexus 6p Folio Case without damaging the case nor phone. I made a video showing how I did this. Hope it helps others: https://www.youtube.com/watch?v=e2-a6SkxSyE
Click to expand...
Click to collapse
Thanks so much for the video. I never would have gotten the case off without the help. I had heard there might be a problem, but already had the case. I initially didn't put in on all the way. But., wow, it's deceiving how easy it goes on vs how hard it is to get off.
There's really a problem with the design (at least the type of plastic used for the back).
For removal I....
I pulled the lower right corner as you showed. Then I bent it back and forth a few times (while holding the case to minimize stress on the phone -> being especially careful where the metal is thin around the pwr/volume buttons) to try and loosen it up..
Then I figured out that the more you pull the lower right, the tighter the lower left. So I put a folded plastic tab (from a hanging folder label) under the lower right and let it go back into position (but no lock around the 6P).
Then I used a cut off piece of plastic (from the same hanging label) to shimmy under the corner on the lower left (starting from the left side and pulling on the corner as I went). I was able to get the plastic wrapped far enough around the lower left corner to slide off the case (which got the whole bottom lose).
Wow, this is crazy for a $50 case. Maybe Google could send everyone some flexible plastic picks and some extra instructions for getting this thing off.
Now I'm considering weather to return it, or perhaps file down the lip on the lower left corner so it's easier to remove.
i also just received a Spigen Case (for a heck of a lot less money). It's seems fine, but of course doesn't cover the screen (my Naked N5 got scratched up when it slid from my coat pocket down the right side of the driver's seat -> then I got the Folio). Spigen: http://www.amazon.com/gp/product/B016CBFBVI?psc=1&redirect=true&ref_=oh_aui_detailpage_o03_s00
---------- Post added at 02:32 PM ---------- Previous post was at 01:48 PM ----------
One more removal idea. Since the Lower Right is the easiest to get off, maybe slide the plastic under the lower left corner first. Then, slide another under the lower right. Then, try and get the bottom loose. (I haven't tried this yet).
---------- Post added at 02:36 PM ---------- Previous post was at 02:32 PM ----------
david31262 said:
For removal I....
I pulled the lower right corner as you showed. Then I bent it back and forth a few times (while holding the case to minimize stress on the phone -> being especially careful where the metal is thin around the pwr/volume buttons) to try and loosen it up..
Then I figured out that the more you pull the lower right, the tighter the lower left. So I put a folded plastic tab (from a hanging folder label) under the lower right and let it go back into position (but no lock around the 6P).
Then I used a cut off piece of plastic (from the same hanging label) to shimmy under the corner on the lower left (starting from the left side and pulling on the corner as I went). I was able to get the plastic wrapped far enough around the lower left corner to slide off the case (which got the whole bottom lose).
Click to expand...
Click to collapse
Hmmm, since the lower left corner is tighter then the right, maybe it would be easier to slide the plastic under the lower left corner first, then slide another piece under the lower right corner, then slide off the bottom. Push it just enough to clear the bottom of the phone, then slide the phone down to avoid breaking the top/back of the case.
I never could justify going with a folio case. They always just seemed to get in the way. I'm currently using the Speck CandyShell Grip, and there are no application/removal issues, and no screenshot issues.
Argh! Same problem here. Am using quite a lot of pressure on the bottom right corner with both thumbs, but having no luck getting the Folio Case off my 6P. Am very reluctant to use any more force or a sharp implement for fear of causing any damage to the (very expensive) phone. Not an urgent problem as I'm basically happy with the case, but the ability to take the case off – albeit with a small bit of pressure – was something I took for granted.
The chap on the phone at Google Customer Service was very sympathetic, and said if I do cause any damage to either the case or phone, then not to worry – they'll be covered (sadly I couldn't leave any positive feedback for the Rep as the automated follow-up survey was in French...!) However, I think I'll wait until I do really need to take the cover off before trying with any more force.

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