Folio Case Stuck! - Nexus 6P Q&A, Help & Troubleshooting

I've just had my official folio case delivered and it is really nice. A very snug fit, too snug... I can't get the damn thing off the phone. I'm terrified to apply any more pressure in case I damage the phone.
I'm on chat to Google as I type this and so far they have suggested sending the case back for replacement. Which is a bit tricky as it is stuck...
Update: It is being escalated but it looks likely that it will be an exchange for new phone and possibly a case. They are looking into whether the case design is too snug or not.

Just cut the case off
Sent from my SM-N910T3 using Tapatalk
---------- Post added at 04:37 PM ---------- Previous post was at 04:37 PM ----------
Is it leather?
Sent from my SM-N910T3 using Tapatalk

sdelcegno said:
Just cut the case off
Sent from my SM-N910T3 using Tapatalk
---------- Post added at 04:37 PM ---------- Previous post was at 04:37 PM ----------
Is it leather?
Sent from my SM-N910T3 using Tapatalk
Click to expand...
Click to collapse
Cutting it will risk damaging the phone, it is a very snug fit.
It's the folio case from the play store, hard plastic interior and a leather front and back. It's actually a really nice case. I'm going to wait and see what Google come back with.

ChrisJ said:
I've just had my official folio case delivered and it is really nice. A very snug fit, too snug... I can't get the damn thing off the phone. I'm terrified to apply any more pressure in case I damage the phone.
I'm on chat to Google as I type this and so far they have suggested sending the case back for replacement. Which is a bit tricky as it is stuck...
Update: It is being escalated but it looks likely that it will be an exchange for new phone and possibly a case. They are looking into whether the case design is too snug or not.
Click to expand...
Click to collapse
I had the same situation with the folio case. In the end I had to use a little bit of force to pry one edge off. The problem is the plastic is extremely stiff. Good luck.
Sent from my Nexus 6P

justbabu said:
I had the same situation with the folio case. In the end I had to use a little bit of force to pry one edge off. The problem is the plastic is extremely stiff. Good luck.
Sent from my Nexus 6P
Click to expand...
Click to collapse
The most I've managed was to get the bottom right corner off, but this made the other corners tighter. No way could I get any of them to budge with my fingers alone.

ChrisJ said:
The most I've managed was to get the bottom right corner off, but this made the other corners tighter. No way could I get any of them to budge with my fingers alone.
Click to expand...
Click to collapse
Sent from my Nexus 6P
I ended up using one of those guitar pick type case openers. Thankfully there was no damage to the phone or the case. Once the case was off, I flexed it several times and this has made the plastic more flexible.

justbabu said:
Sent from my Nexus 6P
I ended up using one of those guitar pick type case openers. Thankfully there was no damage to the phone or the case. Once the case was off, I flexed it several times and this has made the plastic more flexible.
Click to expand...
Click to collapse
I tried a thin spunger I had, couldn't get it anywhere near in between the case and the phone.

Just had another go and no way is it shifting. The attempts are already making marks on the metal just above the power button. I think this is well and truly Google's problem now, not mine.

ChrisJ said:
Just had another go and no way is it shifting. The attempts are already making marks on the metal just above the power button. I think this is well and truly Google's problem now, not mine.
Click to expand...
Click to collapse
Shame, I was probably luckier than you. Good luck with Google!
Sent from my Nexus 6P

i bought this case also..will try flexing it a bit before trying to put on.

ChrisJ said:
I've just had my official folio case delivered and it is really nice. A very snug fit, too snug... I can't get the damn thing off the phone. I'm terrified to apply any more pressure in case I damage the phone.
I'm on chat to Google as I type this and so far they have suggested sending the case back for replacement. Which is a bit tricky as it is stuck...
Update: It is being escalated but it looks likely that it will be an exchange for new phone and possibly a case. They are looking into whether the case design is too snug or not.
Click to expand...
Click to collapse
I have had the exact same problem! I felt like I was going to break the phone trying to remove it. I finally managed to remove the Nexus 6p Folio Case without damaging the case nor phone. I made a video showing how I did this. Hope it helps others: https://www.youtube.com/watch?v=e2-a6SkxSyE

epictutorials said:
I have had the exact same problem! I felt like I was going to break the phone trying to remove it. I finally managed to remove the Nexus 6p Folio Case without damaging the case nor phone. I made a video showing how I did this. Hope it helps others.
Click to expand...
Click to collapse
Just watched your video, nice work. I had considered a hot air gun or hair drier to soften it but was concerned that in doing so that I might soften the adhesive used in the phone construction too and any flexing then applied trying to remove the case might weaken the structural integrity of the phone.
My phone now has clear damage where the case touches the phone near the power button. Fortunately Google have been great and they have refunded me the case and have arranged an exchange of phone.
A slight complication if that my SIM is stuck in the phone (trapped by the case). Fortunately, my network make swapping a SIM really easy and I have a spare non-allocated one available. It's likely going to be a pain for others in the same predicament though.
It's a real pity as, as you say in the video, the case is really nice. It just doesn't fit...

epictutorials said:
I have had the exact same problem! I felt like I was going to break the phone trying to remove it. I finally managed to remove the Nexus 6p Folio Case without damaging the case nor phone. I made a video showing how I did this. Hope it helps others: https://www.youtube.com/watch?v=e2-a6SkxSyE
Click to expand...
Click to collapse
Thanks so much for the video. I never would have gotten the case off without the help. I had heard there might be a problem, but already had the case. I initially didn't put in on all the way. But., wow, it's deceiving how easy it goes on vs how hard it is to get off.
There's really a problem with the design (at least the type of plastic used for the back).
For removal I....
I pulled the lower right corner as you showed. Then I bent it back and forth a few times (while holding the case to minimize stress on the phone -> being especially careful where the metal is thin around the pwr/volume buttons) to try and loosen it up..
Then I figured out that the more you pull the lower right, the tighter the lower left. So I put a folded plastic tab (from a hanging folder label) under the lower right and let it go back into position (but no lock around the 6P).
Then I used a cut off piece of plastic (from the same hanging label) to shimmy under the corner on the lower left (starting from the left side and pulling on the corner as I went). I was able to get the plastic wrapped far enough around the lower left corner to slide off the case (which got the whole bottom lose).
Wow, this is crazy for a $50 case. Maybe Google could send everyone some flexible plastic picks and some extra instructions for getting this thing off.
Now I'm considering weather to return it, or perhaps file down the lip on the lower left corner so it's easier to remove.
i also just received a Spigen Case (for a heck of a lot less money). It's seems fine, but of course doesn't cover the screen (my Naked N5 got scratched up when it slid from my coat pocket down the right side of the driver's seat -> then I got the Folio). Spigen: http://www.amazon.com/gp/product/B016CBFBVI?psc=1&redirect=true&ref_=oh_aui_detailpage_o03_s00
---------- Post added at 02:32 PM ---------- Previous post was at 01:48 PM ----------
One more removal idea. Since the Lower Right is the easiest to get off, maybe slide the plastic under the lower left corner first. Then, slide another under the lower right. Then, try and get the bottom loose. (I haven't tried this yet).
---------- Post added at 02:36 PM ---------- Previous post was at 02:32 PM ----------
david31262 said:
For removal I....
I pulled the lower right corner as you showed. Then I bent it back and forth a few times (while holding the case to minimize stress on the phone -> being especially careful where the metal is thin around the pwr/volume buttons) to try and loosen it up..
Then I figured out that the more you pull the lower right, the tighter the lower left. So I put a folded plastic tab (from a hanging folder label) under the lower right and let it go back into position (but no lock around the 6P).
Then I used a cut off piece of plastic (from the same hanging label) to shimmy under the corner on the lower left (starting from the left side and pulling on the corner as I went). I was able to get the plastic wrapped far enough around the lower left corner to slide off the case (which got the whole bottom lose).
Click to expand...
Click to collapse
Hmmm, since the lower left corner is tighter then the right, maybe it would be easier to slide the plastic under the lower left corner first, then slide another piece under the lower right corner, then slide off the bottom. Push it just enough to clear the bottom of the phone, then slide the phone down to avoid breaking the top/back of the case.

I never could justify going with a folio case. They always just seemed to get in the way. I'm currently using the Speck CandyShell Grip, and there are no application/removal issues, and no screenshot issues.

Argh! Same problem here. Am using quite a lot of pressure on the bottom right corner with both thumbs, but having no luck getting the Folio Case off my 6P. Am very reluctant to use any more force or a sharp implement for fear of causing any damage to the (very expensive) phone. Not an urgent problem as I'm basically happy with the case, but the ability to take the case off – albeit with a small bit of pressure – was something I took for granted.
The chap on the phone at Google Customer Service was very sympathetic, and said if I do cause any damage to either the case or phone, then not to worry – they'll be covered (sadly I couldn't leave any positive feedback for the Rep as the automated follow-up survey was in French...!) However, I think I'll wait until I do really need to take the cover off before trying with any more force.

Related

Body Glove Case Issues

Anyone else buy and have problems with it? I searched around after thinking I saw a complaint on it like I've got but couldn't find.
Basicly, I put it on started noticing the top was putting pressure onto the screen I think. THe touch screen got extremely laggy, unresponsivess, and just seemed to go crazy. I'm going to try sanding it down on the inside but I think that just sucks.
On top of that the phone fell out of the back/belt clip half one night and caused a nice freakin dent in my phone and allowed the battery to flip out almost down a sewer.
Anyone care to give me a positive review so I don't just throw this thing out?
Also - is it possible to buy a new physical case to replace a scratched/dented case? Not the body glove I mean the actual phone casing.
chibahawk said:
Anyone else buy and have problems with it? I searched around after thinking I saw a complaint on it like I've got but couldn't find.
Basicly, I put it on started noticing the top was putting pressure onto the screen I think. THe touch screen got extremely laggy, unresponsivess, and just seemed to go crazy. I'm going to try sanding it down on the inside but I think that just sucks.
On top of that the phone fell out of the back/belt clip half one night and caused a nice freakin dent in my phone and allowed the battery to flip out almost down a sewer.
Anyone care to give me a positive review so I don't just throw this thing out?
Also - is it possible to buy a new physical case to replace a scratched/dented case? Not the body glove I mean the actual phone casing.
Click to expand...
Click to collapse
I have this case and had the same problem. I have read that many others have had it too. Honestly I dont know why a company would put out a product like this. They all should be recalled, however me being me decided to just fix it by Taking a dremel tool and shaving some of the inside part of the screen protector off, making it put less pressure on the screen. It fixed it immediately. The case does a great job in protecting the phone, just a major flaw that can be fixed if you have the time and tools. If you dont, ***** to the company and get your money back and try something else.
Praygo said:
I have this case and had the same problem. I have read that many others have had it too. Honestly I dont know why a company would put out a product like this. They all should be recalled, however me being me decided to just fix it by Taking a dremel tool and shaving some of the inside part of the screen protector off, making it put less pressure on the screen. It fixed it immediately. The case does a great job in protecting the phone, just a major flaw that can be fixed if you have the time and tools. If you dont, ***** to the company and get your money back and try something else.
Click to expand...
Click to collapse
Yes I could see that the inside casing was a bit rough so sanding should stop the problem - but seriously that's a major issue.
Have you found that it holds the phone well though? Because I'm very upset that my phone fell out of it once already but maybe it was an error on my part and it wasn't secure enough...
I've never had the phone fall out of the body glove case.
i mangled my body glove case.
someone bumped into me and the phone fell out of the case AGAIN.
i ripped it to shreds and left it on the side of the road to rot into plastic hell.
i dont recommend this product.
I returned mine. I had the exact same issues (screen and phone falling out). It also didn't attach properly on the top left corner, it was always bowed out. I don't recommend it either.
Anyone got any else to share?
I was THIS CLOSE ( || ) to buying it. lol
Is there anything out there that's similar to it in design, but better?
returned
When all the way snapped on, mine pushed the top left corner so hard the entire screen would not respond to touch. Returned it.
My friend and i had the same issue. We just took it off messed around with it and put it back and it works fine, SOMETIMES it happens again but we just take it off and put it on.
Since there is not any other case that provides this type of protection we are keeping it. I rather my phone be safe than anything else.
I just ordered mine yesterday so I'm anxiously awaiting its arrival.
What exactly did you have to mod to get it to work? According to my readings, you just need to sand down the edges that connect with the screen right?
I may just buy the case and sand down what was mentioned. I like the design of the case..only one so far I really like.
I've been using one for about two weeks and am very happy with it. Had read about the screen pressure issue on other posts (searching helps folks), and scraped down the top corners before I put it on. Don't need a dremel tool or sandpaper. No problems, fits perfectly. The only warning is that it's a little dicey to take off once it's on -- it really fits snugly.
Yout're talking about the "sand texture" clip-on case, right? If so, yes, I bought the case too. The top cover was too tight and caused the screen issue people are mentioning. That was an easy fix by shaving down the edges that were pressing too hard (actually, I just cleaned off the coating from the plastic that was causing it... The bottom of the case however wouldn't fit at all. no matter what I tried, I couldn't get all of the clips to lock over the edges of the phone. I removed the felt lining and still had issues. I got around it by using thin double sided tape (for a temporary fix until I got a new case). I wouldn't trust the belt clip with the double stick tape though. I ordered the rubberized case on ebay and the fit is perfect. Just get that one. I sent an e-mail in to Body Glove and have had no response yet. We should all get our money back on these cases, or at least a redesigned bottom case that fits correctly. Right now it was just a complete waste of money. It's a shame, because I really liked the feel of the case.
Torkrench said:
Yout're talking about the "sand texture" clip-on case, right? If so, yes, I bought the case too. The top cover was too tight and caused the screen issue people are mentioning. That was an easy fix by shaving down the edges that were pressing too hard (actually, I just cleaned off the coating from the plastic that was causing it... The bottom of the case however wouldn't fit at all. no matter what I tried, I couldn't get all of the clips to lock over the edges of the phone. I removed the felt lining and still had issues. I got around it by using thin double sided tape (for a temporary fix until I got a new case). I wouldn't trust the belt clip with the double stick tape though. I ordered the rubberized case on ebay and the fit is perfect. Just get that one. I sent an e-mail in to Body Glove and have had no response yet. We should all get our money back on these cases, or at least a redesigned bottom case that fits correctly. Right now it was just a complete waste of money. It's a shame, because I really liked the feel of the case.
Click to expand...
Click to collapse
Could you give us the link for the ebay one please!
http://cgi.ebay.com/NEW-RUBBERIZED-...5|66:2|65:12|39:1|240:1318|301:1|293:1|294:50
That is the one I ordered, and the fit is perfect. The only thing I wish it had was the belt clip insert for the case included. I don't know where to find one, but I mostly keep it in my pocket anyway.
you guys want a good case that protects? check out the monaco aluminum case, it comes with a clear lens on it which I haven't removed but you could if you wanted quick access to the touchscreen. I work in the construction field and have yet to have it fall off my clip. I also dropped my tilt (when I used it) from about 8" off a ladder and it was perfectly fine. The aluminum case for the fuze isn't any more bulky than the body glove case either.
bilbobrian said:
check out the monaco aluminum case
Click to expand...
Click to collapse
I've got one of these as well...and while it does protect the phone very well it will also lower your signal strength. I've had these type cases for the Wizard and Tilt and now the Fuze...whenever I'm in an area where the signal was a little iffy to begin with I WILL either drop the call or be unable to answer with the metal case. So, stay away from the aluminum ones if you go into lower coverage areas (and no...the slots they cut in the back to help improve the signal don't actually help.)

Hidden Protective Plastic Wrap on Shift

In two other threads users have noticed the two small pieces of protective plastic wrap on either side of the keys on the slideout keyboard. They are easily to miss, but easily removabe; with a little tugging they come off in one piece.
However, I'm not sure if anyone has yet noticed the protective plastic wrap on the backside of the LCD. If you slide your keyboard out and turn the phone around, you will notice that the entire backside of the screen surface (where it reads "with Google") is covered in a large sheet of the same plastic. It also removes easily by peeling it back and tugging it out from under the keyboard surface.
Removing all of the plastic from the two articulating surfaces has made the sliding much smother for me.
ah yes, I remember something like this on the original droid... removing it made sliding much easier.
I had the keyboard ones off, didn't even notice the one on the back.
Osin83 said:
In two other threads users have noticed the two small pieces of protective plastic wrap on either side of the keys on the slideout keyboard. They are easily to miss, but easily removabe; with a little tugging they come off in one piece.
However, I'm not sure if anyone has yet noticed the protective plastic wrap on the backside of the LCD. If you slide your keyboard out and turn the phone around, you will notice that the entire backside of the screen surface (where it reads "with Google") is covered in a large sheet of the same plastic. It also removes easily by peeling it back and tugging it out from under the keyboard surface.
Removing all of the plastic from the two articulating surfaces has made the sliding much smother for me.
Click to expand...
Click to collapse
i didnt notice the one on the back til someone on the forum pointed it out to me...and yes it does make the slider easier but for me its now a little too easy...i kinda wish i never took off that covering i feel the phone open up in my pocket now sometimes its just too smooth....i usually prefer to keep my phone naked but i might have to get a case as i hear some people saying it made their slider a little more stiff
StAlphonso said:
i didnt notice the one on the back til someone on the forum pointed it out to me...and yes it does make the slider easier but for me its now a little too easy...i kinda wish i never took off that covering i feel the phone open up in my pocket now sometimes its just too smooth....i usually prefer to keep my phone naked but i might have to get a case as i hear some people saying it made their slider a little more stiff
Click to expand...
Click to collapse
The case at first made my slider too stiff but after opening and closing it repeatedly it's eased up and is now nice and firm but not too stiff.
ha, I just found it earlier this week. I removed it and the keyboard ones, but my sliding did not seem to change.
Osin83 said:
In two other threads users have noticed the two small pieces of protective plastic wrap on either side of the keys on the slideout keyboard. They are easily to miss, but easily removabe; with a little tugging they come off in one piece.
However, I'm not sure if anyone has yet noticed the protective plastic wrap on the backside of the LCD. If you slide your keyboard out and turn the phone around, you will notice that the entire backside of the screen surface (where it reads "with Google") is covered in a large sheet of the same plastic. It also removes easily by peeling it back and tugging it out from under the keyboard surface.
Removing all of the plastic from the two articulating surfaces has made the sliding much smother for me.
Click to expand...
Click to collapse
Thanks for the tip.
I thought about removing mine, but I thought it might protect it better if I left them there. But on the other hand, it's so hard to slide open with my case on that I've used the keyboard once, lol.
wardfan220 said:
I thought about removing mine, but I thought it might protect it better if I left them there. But on the other hand, it's so hard to slide open with my case on that I've used the keyboard once, lol.
Click to expand...
Click to collapse
I just took it off on my phone with my case and it has made it easier to slide. You should try it. It's not like it's protecting much. It's the back of the phone that is protected anyways when you don't have it slid open.
The first thing I did when I got my phone was take off this crap.
Sent from my PG06100 using XDA App
I noticed all three bits of plastic strips within a few minutes of playing with the phone. Taking them off definitely made the slider smoother. Especially the big one on the back of the phone screen.
I took them off my wife's phone and now you can hear it scrape when it slides open and closed. I'm going to leave mine on so I don't hear that plastic on plastic sound.
wardfan220 said:
I took them off my wife's phone and now you can hear it scrape when it slides open and closed. I'm going to leave mine on so I don't hear that plastic on plastic sound.
Click to expand...
Click to collapse
Weird cuz mine and my girlfriends literally do not touch the keyboard, so there is no way for that sound to be made.
wardfan220 said:
I took them off my wife's phone and now you can hear it scrape when it slides open and closed. I'm going to leave mine on so I don't hear that plastic on plastic sound.
Click to expand...
Click to collapse
Check and make sure it's not just some gunk in the track or something. The other day when opening and closing my keyboard to loosen up my case it started making this awful grinding noise and I was afraid I'd have to take it back. But after a lot of blowing in the tracks and digging around with a paperclip (Disclaimer: Don't dig around in you phone with a paperclip) whatever it was came out and I was back to smooth, quiet sliding perfection.
jesusice said:
Check and make sure it's not just some gunk in the track or something. The other day when opening and closing my keyboard to loosen up my case it started making this awful grinding noise and I was afraid I'd have to take it back. But after a lot of blowing in the tracks and digging around with a paperclip (Disclaimer: Don't dig around in you phone with a paperclip) whatever it was came out and I was back to smooth, quiet sliding perfection.
Click to expand...
Click to collapse
You know I didn't really look at it much until just now after reading this, thanks for making me look. The sound is the case scraping on the inside back. It started when I took that inside back cover off, kind of wish I hadn't.
If anyone is using a case, I suggest leaving that one on to help silence that knob of the case. At least until it wears down a little.
Sent from my HTC EVO Shift 4G using XDA App.
I've had my phone since the RadioShack early launch day, and those 3 plastic pieces came off about 5 minutes after I left the store.
So fast forward two weeks, and I think the slide out keyboard is too loose. It's been getting worse over time. Flicking through my home screens from left to right causes it to slide out ever so slightly. Very annoying.
I'm wondering if I should have left the plastic on. At least the big one on the back of the screen.
I'm going to order a hard case next week as it looks like a bonus feature is increased resistance on the sliding mechanism.
Never noticed that back plastic but after reading this thread I think I'm going to leave it on. I'm not having an issue with the slide and I would prefer to not have the slide as loose as others are reporting after removing it.
Sent from my PG06100 using XDA App
i left the 'back plastic' on my Mogul all the way until I was through with it about a year ltr...
Really wasn't an issue on the TP or TP2
I intend to do the same with the Shift though... the side plastic pieces on the keyboard will stay until they start peeling off, which will inevitably happen.
I've decided to leave all 3 of them on, more protection .
I removed all 3. It just doesn't feel as good using protection.

[Q] Anyone else have "squeaking" or "creaking" build issues?

I haven't heard much about it so I thought I would ask here. The back glass on my phone when pressed on lightly will give a very tiny bit and creak. Not what I expected based on all the reviews about the high build quality. If it's common I don't mind dealing with it, it's a minor issue but if it's an anomaly that might indicate poor assembly I will get a replacement. I know the back glass is very thin compared to other phone with a familiar build so I wouldn't be shocked if it's common. Anyone else have this?
To anyone that has the squeaking issue with there device its most likely just the back is not put on correctly. I had the issue and fixed it by unscrewing the back and putting it back on one of the sides were not pushed in all the way. Now I have no issues and is enjoying this amazing nexus device.
Sent from my Nexus 4 using xda premium
No nothing here. Be careful with those screws. Might void warranty.
I have the same issue here. especially if it's plugged in... every move makes it squeak.
But I was so happy to have one that I didn't think about shipping it in for a replacement.
And I can't open it because I have no torx screwdriver -.-
Same here. There's a creaking when pressing the front glass near the usb connector.
Yeah, I love the device so far, that is my only issue. Not worth sending it back, if I can find my Trox set maybe I'll take a look inside. I don't really notice it in day-to-day usage. Thanks for the suggestion Backslash10.
Only squeaking for me is the volume down when I press my finger on it and go down.
Sent from my Nexus 4 using xda app-developers app
I had a definite creaking problem on mine, but I fixed it by opening it and adding 7-10 strips of 3mm side electrical tape to the inside chassis. This fills up the roughly 1mm porition of extra space I had, and my Nexus is now quite solid.
I've noticed if I press on the back on the left hand side I get a slight click. No squeaking or cracking. A single solitary pop. I'm not going to add tape or anything as it really isn't that big a deal plus you might void your warranty.
I only hear squeaking when pressing where the screws are
rest0ck said:
I only hear squeaking when pressing where the screws are
Click to expand...
Click to collapse
My power button is squeaky. When I press the lower half of it it squeaks. Kinda wanted a perfect device but I dont want to exchange just cause of that... ugh!
mine makes noise around the screw area , like when i push in the chrome trimming at the bottom
Mine has a slight "rattle" sound if I tap the back casing in the middle right at the top under the plastic trim around the phone. I'm not that bothered by it. Love my Nexus.
Sent from a Borg powered Nexus 4
BxingFetus said:
Mine has a slight "rattle" sound if I tap the back casing in the middle right at the top under the plastic trim around the phone. I'm not that bothered by it. Love my Nexus.
Sent from a Borg powered Nexus 4
Click to expand...
Click to collapse
This is normal, its just the auto focus camera making the noise.
---------- Post added at 08:59 PM ---------- Previous post was at 08:38 PM ----------
I can confirm I also have this problem- squeaking/clicking plastic bezel on the bottom end next the the Micro USB port.
The defect is best reproduced by holding the phone via the top and bottom edges, and then again with front and back at the bottom- which creates a clicking and popping sound.
I have sent my first Nexus4 back due to this issue.
Opon receiving my new device today, I quickly confirmed that the problem was still present with the fresh device!
I intend to also RMA this device, and hope I'm third time lucky!
This level of build quality it pretty much unacceptable. Surely this can't be a design issue or surely Google would have picked up on this? Or maybe LG just have quality control issues!
Going through Google's returns process so far via telephone has been painless.

creaky back cover? fix

if you find that your back cover has a creak and feels loose and a bit flimsy (like mine did) - you could put single pieces of electric tape along the sides of the battery on the phone itself or even on the batt if you want to - and then a small square piece on the top right corner where its all white (on the phone, not back).
dont matter the size really, just need it to make a cushion between the phone and backcover. the phone feel so much more "solid" imo and i hated the creaks!!! theyre GONE NOW. thought id share. :good:
I take my rear cover off daily and started noticing this creak after a few months. I had a little bit of scratches on bezel so I ended up replacing the frame. As I was taking it apart I noticed small broken pieces of plastic that help clip the battery door down. Replacing the frame not only made my phone look better, but also fixed the noise I was having.
PS. It's really easy to fix the frame, unlike the GS3
xartic12 said:
I take my rear cover off daily and started noticing this creak after a few months. I had a little bit of scratches on bezel so I ended up replacing the frame. As I was taking it apart I noticed small broken pieces of plastic that help clip the battery door down. Replacing the frame not only made my phone look better, but also fixed the noise I was having.
PS. It's really easy to fix the frame, unlike the GS3
Click to expand...
Click to collapse
How do you fix the frame. Tried removing the screws to ser of something was loose but couldn't remove anything after that
Sent from my SGH-I317M using xda app-developers app
---------- Post added at 01:46 PM ---------- Previous post was at 01:18 PM ----------
Btw decided to stick a strip of duct tape on each side of the battery then put it back in its slot. The fit is really snug but low behold vraks be gone and it is solid so thanks for the tip!
Well you need to look for a tear down video.. It's quite simple when you see it.
cuezaireekaa said:
if you find that your back cover has a creak and feels loose and a bit flimsy (like mine did) - you could put single pieces of electric tape along the sides of the battery on the phone itself or even on the batt if you want to - and then a small square piece on the top right corner where its all white (on the phone, not back).
dont matter the size really, just need it to make a cushion between the phone and backcover. the phone feel so much more "solid" imo and i hated the creaks!!! theyre GONE NOW. thought id share. :good:
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Click to collapse
Could you post a pic?
Hi donec
donec said:
Could you post a pic?
Click to expand...
Click to collapse
Take your pick from this list :- Samsung galaxy note 2 teardown video.
Take Care
TheQuest

Nexus7 power button fix

Introduction:
When a button mechanically clicks, that is the signal to you that you've done your part and you should expect the button to do its part. While I've seen this on several other devices, the Nexus7 2013 apparently has a widespread problem which manifests itself in "having to press the power button a certain way". This is caused by the glue used to assemble the buttons having seeped under the contacts.
Here's the fix.
You will need:
A gituar pick
Rubbing alcohol
A Q-Tip
Superglue
Instructions:
1. Remove the back cover from the device with a gitaur pick.
2. Peel up the tape/laminate covering the power button.
click for larger picture
3. Clean off both contact surfaces using rubbing alcohol.
click for larger picture
4. Reassemble the switch by replacing the tape
5. Using just a dab of glue on the edge of the button assembly, secure the button tape/lamination back into place.
6. Reassemble the device.
Conclusion:
And that's all there is to it. You may decide to skip the superglue during reassembly, but its a good idea to use it generally as removing the tape weakens the hold of the manufacturer's adhesive.
Make no mistakes, this is a manufacturing defect and you should have the ability to return the device to get a new one if you experience this problem. But, after this procedure, the power button should work easily, every time.
I was wondering if I was the only one!
So what else can we do while we are in there?
silentheero said:
I was wondering if I was the only one!
So what else can we do while we are in there?
Click to expand...
Click to collapse
Xdatv is coming up on Wednesday and I will add that into here..
Glad to see the fix is easy. Not surprised to see the issue since Asus has just been making crap in terms of quality for a while now. Nexus 7 was better then I thought not having the crap asus quality but the new one has Asus all over it. Used Asus stuff for years and after the crap G75 laptop I had I will never get anything made by Asus. Sucks I wanted a new nexus 7 guess I'll wait till Samsung or lg or Motorola makes the third version.
Asus has just dropped off a cliff the past few years. They dident even go downhill they went from great to utter budget crap even the ROG line. Waiting to see the last great Asus products go down the same way. The Rog mobos. I was really hoping Google would push some weight saying they have to do some QC on the nexus 7.
Anyways great guide. But I'll add that on electronics you want 90%+ alch. Get the colorless with no scents added. Those leave traces behind. Should not matter on buttons like this but if anyone was wondering if they could use the red or green alch. I advise you to get the highest % with no colors or sents added. At my work for cleaning pcb's we use 98% but anything over 85% is great.
This is great to find out and I really want to do this as mine suffers from this problem quite badly but I'm hoping for just a bit more detail (and that it might be helpful for others as well).
Guitar picks come in all kinds of gauges. What did you use? (Or can you at least tell us if it was a heavy, med, or light by what manufacturer?)
Are the plastic pegs (or whatever is) holding the back on very fragile? And chance of a pic of the inside of the back so we can see where they are placed?
Thanks.
mjoa68 said:
This is great to find out and I really want to do this as mine suffers from this problem quite badly but I'm hoping for just a bit more detail (and that it might be helpful for others as well).
Guitar picks come in all kinds of gauges. What did you use? (Or can you at least tell us if it was a heavy, med, or light by what manufacturer?)
Are the plastic pegs (or whatever is) holding the back on very fragile? And chance of a pic of the inside of the back so we can see where they are placed?
Thanks.
Click to expand...
Click to collapse
Medium is probly best. I've got a teardown video coming up on Monday.
AdamOutler said:
Medium is probly best. I've got a teardown video coming up on Monday.
Click to expand...
Click to collapse
Thanks. Good to know there is a video coming. I got impatient and just went ahead anyway.
One thing I learned is to not start by the buttons if you can (even though the case is a bit weaker and more flexible there) because you can't really work your way around the bottom due to the usb port, and if you attempt to work your way around the top corner that has the camera in it you may very well crack the case there like I did. Didn't notice until I had it back on but there is a hair line crack running from the corner to the hole that the camera looks through. It's only noticeable if you really look for it and everything is held together just fine but thought I'd mention it in case it helps anyone else avoid the same mistake. I'd say that corner will be prone to that due to the camera hole being so close to corner edge that you are trying to pry off.
Once I finished I tried again with my brother's N7 but this time started opening from the long edge opposite the buttons and worked my way around the corner to the top edge. This allowed me to essentially just pull the case off the other top corner by the camera (with the help of a bit of careful prodding with the guitar pic) and then, once I'd freed the case from the top and sides, pull it downwards away from the USB port. (Probably obvious to most but I didn't really realize until I'd done the first one that the USB port anchors the case in place so the bottom edge must come off last, and be put back on first.)
Another thing to be aware of is that there is a very small black rubber grommet sitting over the microphone port (rectangular with a round hole in the middle). It fell off when I opened the first case but I just made sure to seat it properly before putting the case back on. It didn't move when I did the second case since I was a little less rough that time around but something to be aware of and look out for. It's pretty teeny and would be easy to lose without even noticing.
Happy to report that this really did the trick in both cases. Even though I couldn't see any glue on the contacts before cleaning, both units now wake/sleep with every click, whereas before it only worked 70-80% of the time.
I'm sure it will be worth waiting for the video Adam is planning but just thought I'd share in case anyone is as impatient as me.
mjoa68 said:
Thanks. Good to know there is a video coming. I got impatient and just went ahead anyway.
One thing I learned is to not start by the buttons if you can (even though the case is a bit weaker and more flexible there) because you can't really work your way around the bottom due to the usb port, and if you attempt to work your way around the top corner that has the camera in it you may very well crack the case there like I did. Didn't notice until I had it back on but there is a hair line crack running from the corner to the hole that the camera looks through. It's only noticeable if you really look for it and everything is held together just fine but thought I'd mention it in case it helps anyone else avoid the same mistake. I'd say that corner will be prone to that due to the camera hole being so close to corner edge that you are trying to pry off.
Once I finished I tried again with my brother's N7 but this time started opening from the long edge opposite the buttons and worked my way around the corner to the top edge. This allowed me to essentially just pull the case off the other top corner by the camera (with the help of a bit of careful prodding with the guitar pic) and then, once I'd freed the case from the top and sides, pull it downwards away from the USB port. (Probably obvious to most but I didn't really realize until I'd done the first one that the USB port anchors the case in place so the bottom edge must come off last, and be put back on first.)
Another thing to be aware of is that there is a very small black rubber grommet sitting over the microphone port (rectangular with a round hole in the middle). It fell off when I opened the first case but I just made sure to seat it properly before putting the case back on. It didn't move when I did the second case since I was a little less rough that time around but something to be aware of and look out for. It's pretty teeny and would be easy to lose without even noticing.
Happy to report that this really did the trick in both cases. Even though I couldn't see any glue on the contacts before cleaning, both units now wake/sleep with every click, whereas before it only worked 70-80% of the time.
I'm sure it will be worth waiting for the video Adam is planning but just thought I'd share in case anyone is as impatient as me.
Click to expand...
Click to collapse
Awesome instructions! I couldn't have stated it better. It really is a tight case though. I think starting near the buttons is fine but I worked around the top corner.
AdamOutler said:
Awesome instructions! I couldn't have stated it better. It really is a tight case though. I think starting near the buttons is fine but I worked around the top corner.
Click to expand...
Click to collapse
Yes, it is definitely much easier to get into the case starting near the buttons as there's more flex to it there. I suppose a better way to say it might be that if you can get started on the opposite side you will avoid possibly cracking it near the camera like I did. But you'd probably be fine starting near the buttons as long as you're very careful (and not as clumsy or impatient as I was ) working around that first corner.
I aint never had to open up anything like this and will have to to replace my screen. So glad I found this thread first and will be sure to check out the unboxing video before I do. and Yes isopropyl is a much better cleaner than other alcohol based solutions. Gonna do them buttons while Im in there.
I would not be nearly as daring to attempt any of this without the guidance from seasoned members. Thank you so much!!
Thank you so much! the power and volume buttons worked again flawlessly!
But I damaged my N7 13's thin black metal like bezels around the screen when I'm trying to open it, that stuff is really fragile :/
i did this, but i also placed on the power button contact a small piece of 'thickener'... in my case it came from a double sided tape. the sticky part contact on the power button contact, and the other side which has the cover (of the double sided tape), i didn't remove that cover. effectively, a small 'thickener'. then close back the device. fixed!
Adam, a quick question on this power/volume button thread. I got my Nexus 7 2013 version very briefly wet - I mean for a micro second. It does charge, but it won't power up. I can get it into bootloader and the volume buttons work, however, the power button does not. Is there a good way to test the power button using a multimeter or, should I just go ahead and replace the power button/volume button strip completely and hope that does the trick?
Thanks!
Chris
Chris: wet Nexus 7 bootloader only with volume buttons
Hi Chris,
My nan also got her tablet wet and can only access the bottloader with the volume buttons. Did you find a solution to make the power button work in the end? I've got a very useless paper weight sat around :/
Mike
I lost the rubber mic grommet replacing a cracked screen even knowing it was there. After 20 plus years coding with shot eyes, I paid my 2 nephews to come over and crawl around to find it (wife's phone - nuff said). Still took over an hour to find. So I put a small amount of rubber adhesive around the edges to make it fit snug. I've had it apart 4 times since and it stays put.
Sent from Ponius using XDA-Developers Legacy app

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