So I took a look at my lens today and almost fell off my chair, I was like is that what I think it is, sure enough I grabbed a magnifying loop and holly crap it was scratched like crazy. I've had a case on since day one from Version. Just wondering if this is a factory defect or cheap glass on our lens.
Sent from my VS980 4G using xda app-developers app
Not sure about the material. What you seen as the lens is not really the lens, its a protective cover. This camera has a faily wide angle lens and the minimum focus distance is waaaay looonger than the distance between the cover and the sensor. A scartch on the lens cover will have ZERO impact on your images. Dont buy into apples sapphire glass lens hype. I have old lenses with demolished front element that produce perfect images
But u had to get a magnifying glass?????
trevoc1 said:
So I took a look at my lens today and almost fell off my chair, I was like is that what I think it is, sure enough I grabbed a magnifying loop and holly crap it was scratched like crazy. I've had a case on since day one from Version. Just wondering if this is a factory defect or cheap glass on our lens.
Sent from my VS980 4G using xda app-developers app
Click to expand...
Click to collapse
They aren't scratches, get the light to shine off the surface of the glass, it will be clean, they are cracks inside the glass, about to return my third one because of this. I use a jewelers loupe to look at them, this is bad and your going to hear a lot about this issue soon. All the same problem, the crack lines run from top of phone to bottom of the phone on the lens.
Ready2Mosh said:
They aren't scratches, get the light to shine off the surface of the glass, it will be clean, they are cracks inside the glass, about to return my third one because of this. I use a jewelers loupe to look at them, this is bad and your going to hear a lot about this issue soon. All the same problem, the crack lines run from top of phone to bottom of the phone on the lens.
Click to expand...
Click to collapse
mine has cracks too. can i just take it back to verizon? ive only had it 5 days. or do i need to call and get one sent?
afmracer6 said:
mine has cracks too. can i just take it back to verizon? ive only had it 5 days. or do i need to call and get one sent?
Click to expand...
Click to collapse
First off "F'N SLAYER!!!"
I'm not with Verizon, I'm with T-Mobile and have a business account. Do they look like these? the top picture?
I'm going to try and get a pic on my 230x usb microscope and post it here stay tuned!
Ready2Mosh said:
First off "F'N SLAYER!!!"
I'm not with Verizon, I'm with T-Mobile and have a business account. Do they look like these? the top picture?[/QUOTE
YES. looks like imperfections in a diamond. cant get a good pic of them. small but visible with the naked eye.
ill try to get a macro pic with my g/s 's note 2 tonight.
Click to expand...
Click to collapse
Seems to me that unbreakable sapphire isn't really a benefit if it comes with imperfections...
Ready2Mosh said:
They aren't scratches, get the light to shine off the surface of the glass, it will be clean, they are cracks inside the glass, about to return my third one because of this. I use a jewelers loupe to look at them, this is bad and your going to hear a lot about this issue soon. All the same problem, the crack lines run from top of phone to bottom of the phone on the lens.
Click to expand...
Click to collapse
How does this happen? How do you cause cracks inside the glass?
Hopefully, it's just the slightly lower Q.C. from the first batch of G2's before LG ramps up production. Almost all newly-released phones have this issue. The Note 3 is having this wiggly home button issue. Either way, it's inexcusable for LG and it's good that you guys are letting us know about this. I plan to get a G2 soon and i'll be taking a very close look at those lens before i move out of the shop.
ericdabbs said:
How does this happen? How do you cause cracks inside the glass?
Click to expand...
Click to collapse
Same way it happens in gemstones, stress. I think I have figured out what is happening, if you put your phone in a place where it can flex ever so slightly, the lens glass touches the outside casing, causing stress and thats when the cracks appear. So if you put your phone in your back pocket and sit down, that would cause the phone to have flex, thus causing the glass to stress and cracking.
I think I found something that actually tells how this is happening. Read here
---------- Post added at 12:09 AM ---------- Previous post was at 12:07 AM ----------
electronical said:
Hopefully, it's just the slightly lower Q.C. from the first batch of G2's before LG ramps up production. Almost all newly-released phones have this issue. The Note 3 is having this wiggly home button issue. Either way, it's inexcusable for LG and it's good that you guys are letting us know about this. I plan to get a G2 soon and i'll be taking a very close look at those lens before i move out of the shop.
Click to expand...
Click to collapse
It happens after you've had it and used it, it will look clean when your in the store.
Ready2Mosh said:
Same way it happens in gemstones, stress. I think I have figured out what is happening, if you put your phone in a place where it can flex ever so slightly, the lens glass touches the outside casing, causing stress and thats when the cracks appear. So if you put your phone in your back pocket and sit down, that would cause the phone to have flex, thus causing the glass to stress and cracking.
I think I found something that actually tells how this is happening. Read here
.
Click to expand...
Click to collapse
I see. Yeah I never put my smartphones in my back pocket like I see girls do. I always put my phone on my side pocket. I am definitely going to be putting on a case for this little guy just for added protection when I get the phone.
thewihlygeek said:
Seems to me that unbreakable sapphire isn't really a benefit if it comes with imperfections...
Click to expand...
Click to collapse
Not unbreakable, otherwise we wouldn't be able to cut it, same as diamond. Sapphire is 9 on the Mohs' scale of hardness, diamond is obviously 10, the hardest substance, but even it can break and scratch. The thing is the difference in hardness between 9 and 10, it's like 140 times harder, wow!
Your exactly right about the imperfections, if the edges are damaged, they are already doomed to crack, and you can't see it because it's smaller than the eye can see and it's in a frame. But if you look closely you can see the edge looks rough, unfinished, theres the problem.
---------- Post added at 12:19 AM ---------- Previous post was at 12:18 AM ----------
ericdabbs said:
I see. Yeah I never put my smartphones in my back pocket like I see girls do. I always put my phone on my side pocket. I am definitely going to be putting on a case for this little guy just for added protection when I get the phone.
Click to expand...
Click to collapse
Get one that doesn't flex!
Goodbye all, moved onto the note 3 as I know it will continue to happen. Good Luck all, hope you don't have the experience I did.
Just got my LG2 today, Is there any plastic film covering the camera lens? Seems to me there is but I cant take it out :laugh:
daraj said:
Just got my LG2 today, Is there any plastic film covering the camera lens? Seems to me there is but I cant take it out :laugh:
Click to expand...
Click to collapse
Lol so crazy you said that! I kept picking at it (not too hard) because it looks like there is plastic there. Glad I wasn't the only one thinking that
Sent from my LG-D801 using xda app-developers app
Ready2Mosh said:
Goodbye all, moved onto the note 3 as I know it will continue to happen. Good Luck all, hope you don't have the experience I did.
Click to expand...
Click to collapse
Bye. Good luck with that lag fest and crappy pentile screen. And good luck with the loose home buttons and crappy reception that people are already reporting. All in a $750 device lol.
Sent from my LG-D800 using xda premium
i think you've been putting pressure on the lens when you mistakenly push it while touching the buttons at the back.
canecbr600 said:
But u had to get a magnifying glass?????
Click to expand...
Click to collapse
My initial thought as well! lol
---------- Post added at 07:45 AM ---------- Previous post was at 07:36 AM ----------
canecbr600 said:
But u had to get a magnifying glass?????
Click to expand...
Click to collapse
daraj said:
Just got my LG2 today, Is there any plastic film covering the camera lens? Seems to me there is but I cant take it out :laugh:
Click to expand...
Click to collapse
I tired too (briefly) but theres only film on the surrounding bezel of the lens, not on the lens itself. Surprisingly enough, i thought at the bezel of the lens was blue..for 5 days!
Related
I'm not sure about your EVOs, but if I press in on my lens, slowly and evenly, I can feel it flex in and out, which leads me to believe it's made of plexi-glass. Thus, making the lens weak, and easier to scratch and crack. Seems like HTC went ****ty on this part too.
I love Android, and I don't really know why. I almost want an iPhone 4, but I enjoy my 23% Sprint discount.
Mine isn't scratched or cracked, yet, and I don't use any sort of case, but the photos and video quality still stucks ass. This is just my observation. I have H0003, btw.
Do what I did, just cut a perfectly round piece of clear scotch tape and put over it. Instant and free lens protector. Took me a couple of tries to get it perfectly round, but you can't even tell it's there. Problem solved
Android has nothing to do with the camera lens.
Similarly, hardware issues with one phone have nothing to do with switching OSes entirely.
It's like non sequitur-ville around here. Just teasing, but yes, I suspected the same, especially if you look at how easily it picks up small scratches. It's not glass, I'd guess it's the same plastic that old phones used to have as their screens. But at least the whole back panel can be replaced fairly easily if needed (if you can find a replacement).
zeuzinn said:
Do what I did, just cut a perfectly round piece of clear scotch tape and put over it. Instant and free lens protector. Took me a couple of tries to get it perfectly round, but you can't even tell it's there. Problem solved
Click to expand...
Click to collapse
Easy for you to say, Giotto.
Yep...it's plastic. No case on my phone and no screen protector. Looks just like it did when I bought in Jun 4th. YMMV
I haven't had any issues with pics looking bad, i think it does amazing actually. I don't use a case either and I haven't noticed any marks on mine. That piece of plastic you are talking about is not the lens though, it is a lens protector. The lens is the small bluish/black part inside. It is pretty common for those to be plastic. I break them all the time at work (people aren't allowed to bring in cameras, even on a phone, so they break them) and I think all the phone cameras i have seen were plastic protectors.
Edit: I just found this in another thread: http://www.lensrentals.com/news/2008.10.30/front-element-scratches
SilverZero said:
Easy for you to say, Giotto.
Click to expand...
Click to collapse
I'm surprised no one has gotten this reference, or made a mention of it.
I'm guessing you're thinking of the Giotto that drew a perfect circle for the Pope when the Pope asked him, "now what can you do to show me your badass artistic skills?"
Only reason I know him? That was referenced on my application to Rice a while back (it's been 4.5 years since I graduated).
What's the problem? You question HTC's build quality?
Enjoy the EVO for 2 years or 1 and then get an EVO 2.
MMMMMM EVO 2 WILL have gingerbread!!!!!
Sent from my PC36100 using XDA App
pekosROB said:
I'm surprised no one has gotten this reference, or made a mention of it.
I'm guessing you're thinking of the Giotto that drew a perfect circle for the Pope when the Pope asked him, "now what can you do to show me your badass artistic skills?"
Only reason I know him? That was referenced on my application to Rice a while back (it's been 4.5 years since I graduated).
Click to expand...
Click to collapse
You get the cookie!
novanosis85 said:
What's the problem? You question HTC's build quality?
Enjoy the EVO for 2 years or 1 and then get an EVO 2.
MMMMMM EVO 2 WILL have gingerbread!!!!!
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Wasn't this whole Evo 2 / Sabor thing pretty much accepted as a fabrication?
for all the G4 owner...better use a case or handle your G4 nicely..dont ever let it drop...1 single drop is all it take to cracked your screen
Gorilla Glass 3 is what the G4 uses. I have the S5 and it also has the GG3. I have dropped my phone multiple times and thrown it (with case) and it has not cracked. You either got a cheap overseas phone or faulty GG. This is why you use cases..
i guess you were unlucky. I dropped mine a couple of times on the corner, damaged the corner but never cracked the screen. Didn't have a case on the leather back. But now i prefer a nice thin case (spigen) which protects everything the way it should has a good grip and i added a reinforced tempered glass. So i am secured ... for the moment.
Dennisg34 said:
Gorilla Glass 3 is what the G4 uses. I have the S5 and it also has the GG3. I have dropped my phone multiple times and thrown it (with case) and it has not cracked. You either got a cheap overseas phone or faulty GG. This is why you use cases..
Click to expand...
Click to collapse
yes...i have G3 and drop 2 times...no issue..
but this G4...only once is what it take to shatter the corner of the screen~
doki81 said:
for all the G4 owner...better use a case or handle your G4 nicely..dont ever let it drop...1 single drop is all it take to cracked your screen
Click to expand...
Click to collapse
How is this screen the "worst" just because you dropped it?
Sfkn2 said:
How is this screen the "worst" just because you dropped it?
Click to expand...
Click to collapse
it's the worst for my experience as i have use quite some phone before and G4 is the most lousier screen ever..1 drop and gone..
Dude, it depends from multiple factors... The way the phone falls, the way he knocks on the ground, the forcestrike ... Sometimes just happens on a certain fall by certains elements that the impact factors made him crack, it could happen to any phone. Doesn't mean he's bad and just breaks right after the first fall. And btw, using a case is always advised in a high end phone unless you're rich and you don't care about buying another one or repair it.
didi_ghost said:
Dude, it depends from multiple factors... The way the phone falls, the way he knocks on the ground, the forcestrike ... Sometimes just happens on a certain fall by certains elements that the impact factors made him crack, it could happen to any phone. Doesn't mean he's bad and just breaks right after the first fall. And btw, using a case is always advised in a high end phone unless you're rich and you don't care about buying another one or repair it.
Click to expand...
Click to collapse
How do you know his phone wasn't a girl? lol
you have all our sympathy, you must be devastated, I know I would be.
it's really down to luck when you drop a phone, sometimes you get lucky, sometimes you don't, it's happened to me with other phones and I've ended up spending a fortune getting them repaired because I cant live with a defect on something I use so much.
I'd love to see a manufacturer make the gorilla glass user replaceable, just like a screen protector. I personally always add a toughened glass screen protector and i'm sure a lot of people do, so all the effort phone makers go to to make their phones the slimmest and sleekest are in vain, as we then have to cover them up, because essentially they are a really expensive and fragile piece of equipment that's not easily repaired !
The glass is the same glass used on 99% of other smartphones. Just bad luck. The way it fell, the angle it hit the ground.
the_scotsman said:
The glass is the same glass used on 99% of other smartphones. Just bad luck. The way it fell, the angle it hit the ground.
Click to expand...
Click to collapse
mine flew off from my pants pocket and it fly out horizontally when i came out from car...and then it landed on the top left corner
1st i notice a small chip off on the frame but no crack...the 2nd day morning.the crack on the top corner happen.. :crying:
i check with the service center and the glass and frame together will cost about sgd190 before tax.
I swear people must have butter in their hands, I've had my Nexus 4 for 2.5 years, never dropped it, not one scratch on the front screen. If you care about your phone, look after it
That must be some kind of record though, exactly one week after launch and it's damaged, although I supposed the guy in the video who got the iPhone and dropped it while showing the news reporter it
djsubterrain said:
I swear people must have butter in their hands, I've had my Nexus 4 for 2.5 years, never dropped it, not one scratch on the front screen. If you care about your phone, look after it
That must be some kind of record though, exactly one week after launch and it's damaged, although I supposed the guy in the video who got the iPhone and dropped it while showing the news reporter it
Click to expand...
Click to collapse
i guess my hand dont have much butter...didnt know who put the butter in my pocket
doki81 said:
mine flew off from my pants pocket and it fly out horizontally when i came out from car...and then it landed on the top left corner
1st i notice a small chip off on the frame but no crack...the 2nd day morning.the crack on the top corner happen.. :crying:
i check with the service center and the glass and frame together will cost about sgd190 before tax.
Click to expand...
Click to collapse
It flew out of your pants.. The impact is too huge for the phone to handle. You are lucky that the whole screen is not cracked..
doki81 said:
mine flew off from my pants pocket and it fly out horizontally when i came out from car...and then it landed on the top left corner
1st i notice a small chip off on the frame but no crack...the 2nd day morning.the crack on the top corner happen.. :crying:
Click to expand...
Click to collapse
I notice you have a flip cover on it. Do you remember when it fell whether the flip cover was covering the screen or did it open and allow the screen to contact the ground first ?
---------- Post added at 05:31 PM ---------- Previous post was at 05:29 PM ----------
didi_ghost said:
Dude, it depends from multiple factors... The way the phone falls, the way he knocks on the ground, the forcestrike ... Sometimes just happens on a certain fall by certains elements that the impact factors made him crack, it could happen to any phone. Doesn't mean he's bad and just breaks right after the first fall. And btw, using a case is always advised in a high end phone unless you're rich and you don't care about buying another one or repair it.
Click to expand...
Click to collapse
The phone as a slight bend to it by design. does this mean the screen also has a bend or is it completely flat ?
I feel for you my friend - I know how it is just when you get a new phone. It happens. Get it fixed. Or try and sell it on eBay and buy another. It will cost you but it happens. The pain will pass.
Sent from my SM-N910H using XDA Premium HD app
Yeah never liked flip covers for this reason
One Twelve said:
I notice you have a flip cover on it. Do you remember when it fell whether the flip cover was covering the screen or did it open and allow the screen to contact the ground first ?
---------- Post added at 05:31 PM ---------- Previous post was at 05:29 PM ----------
The phone as a slight bend to it by design. does this mean the screen also has a bend or is it completely flat ?
Click to expand...
Click to collapse
The phone has a complete slight bend on all his body.
Love threads like this.
Phone is garbage!11!1
Why?
I dropped it and it broke!
lol
But too be fair the G4 screen really isnt that impressive
Hi all!
Been noticing that there is a gap at the top of the phone between the glass and the metal frame. I noticed it when I make a call and my hair gets always stuck in the gap and gets pulled out
Just wondering if anybody else has this issue and will it not be waterproof at all? And should I take the phone back?
Thanks!
i'd take it back without question and don't leave the store (if you do it instore) until you have a phone with no gap
Mine is on the bottom.
BWA80 said:
Hi all!
Been noticing that there is a gap at the top of the phone between the glass and the metal frame. I noticed it when I make a call and my hair gets always stuck in the gap and gets pulled out
Just wondering if anybody else has this issue and will it not be waterproof at all? And should I take the phone back?
Thanks!
Click to expand...
Click to collapse
Samsung thinks different about this. though this sounds different with hair getting stuck.
Juuls said:
Samsung thinks different about this.
Click to expand...
Click to collapse
?? The article you linked is about light leaking. This is about the physical Gap between the frame and glass.
On that, mine doesn't have this issue. Thank God. My ocd would never alow it!=)
zathus said:
?? The article you linked is about light leaking. This is about the physical Gap between the frame and glass.
On that, mine doesn't have this issue. Thank God. My ocd would never alow it!=)
Click to expand...
Click to collapse
correct, I got the 2 mixed up. I have no problem with either issues also but I do read a lot of light leak on all different forums.
I got no gap but feel that top frame is not straight. Feels bit curved from side left to side right. Almost non distinguishable but people with ocd can obviously spot it. I need s7 edge technical drawings to confirm it. If it's design or phone fault.
Can you post a picture? Mine has no visible gap, but I do know that the hair thing has happened to me on other phones. Also, the glass to metal frame will never be perfectly flush, but it shouldn't be noticeable.
Sent from my SM-G935V using Tapatalk
Here some pics. The top and the right side is all gap! In the left top corner you can see my hairs sticking out... and you can see the paper pieces go pretty deep and its thick paper.
The bottom and left side is ok, no gaps.
What you guys think?
BWA80 said:
Here some pics. The top and the right side is all gap! In the left top corner you can see my hairs sticking out... and you can see the paper pieces go pretty deep and its thick paper.
The bottom and left side is ok, no gaps.
What you guys think?
Click to expand...
Click to collapse
Have the same issue, but only on the sides. Had it with 3 phones now, and will get a final replacement when a new batch is out.
Kapitein187 said:
Have the same issue, but only on the sides. Had it with 3 phones now, and will get a final replacement when a new batch is out.
Click to expand...
Click to collapse
So this is a true defect? and they will have to replace it? When do you think a new batch is out?
Soon I'm gonna have a bold spot close to my ear, cuz it's pulling my hair out
BWA80 said:
So this is a true defect? and they will have to replace it? When do you think a new batch is out?
Soon I'm gonna have a bold spot close to my ear, cuz it's pulling my hair out
Click to expand...
Click to collapse
Well the shop where I bought it has a really good service record (coolblue.nl. In the shop they agreed this was not OK, I opened a couple of phones in shop and they all had different sizes of gaps. So i'm not sure that the new batch doesn't have it, maybe it is OK according Samsungs margin of error.
Yeah I myself have had 5 handsets opened in CPW and all had same issues in various places. I have returned 2 myself even my one now has same issue but not as bad. I'm just living with it now because I fed up at returning handsets and dealing with crap customer service. This is how I noticed the light coming through sides in other thread.
Can't imagine the phone still being water resistant with those gaps. Came across this video
https://youtu.be/7Be2bssmAtE
I have same problem too. #Indonesia
I wish if you have a normal version didn't same with mine; help to make video upside LED notificaion when LED notification is on.
Thanks
I can't even get a single piece of paper in mine, so there's definitely an issue with yours, if you can.
the_scotsman said:
I can't even get a single piece of paper in mine, so there's definitely an issue with yours, if you can.
Click to expand...
Click to collapse
Okay Thanks for your information.
Please help me to make a video to show bezel gap problem, and upload it to youtube. Samsung Indonesia really make me mad when showing the problem they said that's normal. Yeah i know samsung will run away from problem. So my job is find other guys using GOLD (my version) or any other colour that doesn't have the gap issue. (I'm waiting until 10 post to posting youtube link )
Thanks
---------- Post added at 10:09 AM ---------- Previous post was at 09:50 AM ----------
BWA80 said:
So this is a true defect? and they will have to replace it? When do you think a new batch is out?
Soon I'm gonna have a bold spot close to my ear, cuz it's pulling my hair out
Click to expand...
Click to collapse
I'm afraid it's defect. Mine too; but sadly customer services saying this normal and samsung fans boy said that too. I'm seeking video a normal version of galaxy s7 edge showing normal (no gap between metal frame & glass). Mostly gold version is defected. I'm waiting for samsung next response after explain how come light pass between bezel & glass. (Stupid samsung they should put BLACK glue between frame & glass)
Thanks
yukova said:
(I'm waiting until 10 post to posting youtube link )
Click to expand...
Click to collapse
Post the youtube code, the part after the '=' in the URL and I'll edit the video into your post.
Guys I don't think that's actually a light bleed. It's more like a reflection of the light from the glass to the metal frame. My glass has zero gaps at one of the sides and very small ones at the other side - well it has equal amount of light reflection from both sides.
the_scotsman said:
Post the youtube code, the part after the '=' in the URL and I'll edit the video into your post.
Click to expand...
Click to collapse
Thank you The_Scotsman
Here is my youtube video (#TheNextGalaxyFALL)
https=++youtu.be+ai_3_2ZGsRE
Some of us are thinking our Ice Platinum models are less susceptible to scratches but it is highly anecdotal, so I started this thread to see if we could put this theory to the test...
Please answer the poll above... (Just added) OR...
If you have time, please answer the following:
1) Put a flashlight to your camera lens (the brighter the better). Check how scratched up your lens is.. tell us how many scratches approx... show pictures if you can
2) Tell us if yours is cased and if it was cased from Day 1
3) Tell us the color of your G6...
4) (Edit) When you looked for scratches, how did you check for them? For example, with a high powered flash light, a cell phone torch, etc...
Some scratches may be only seen only with a brighter lamp, so try to use the brightest option(s) you have.
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
Click to expand...
Click to collapse
Wow.. That looks absolutely awful! Thanks for the picture. I would be interested in seeing pictures after you try the "fix".
I'm seriously concidering this phone, but I think this would be a deal breaker for me.
Sent from my SM-G920F using Tapatalk
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Click to expand...
Click to collapse
This is totally bizarre. How can yours look like that, but mine looks pristine? I haven't babied mine or anything and even tried to scratch part of it with a key just to see what the deal was--no scratch. I honestly don't know what to make of this thread, as it is so different from my own experience with the phone. I can't deny that several people here have scratched cameras, but as I've written on another thread, people had similar complaints about their Note 7s scratching like crazy, but mine was perfectly fine. Hopefully you can polish that out!
BTW, I'm not trying to be a jerk or defend the phone. I just saw your pic and was truly amazed at the condition of your camera! Oh, and I have the silver one.
Yes, really hoping I can polish it out. Don't want to have to return phone, I like it a lot otherwise. Only saving grace is that I knew this might happen when I got the phone because I had seen other threads mentioning this issue.
Won't be receiving the polish for another day or 2 so it will be a few days before I follow up with another picture.
Sent from my LGE VS988 using XDA Labs
mhill1986 said:
This is totally bizarre. How can yours look like that, but mine looks pristine? I haven't babied mine or anything and even tried to scratch part of it with a key just to see what the deal was--no scratch. I honestly don't know what to make of this thread, as it is so different from my own experience with the phone. I can't deny that several people here have scratched cameras, but as I've written on another thread, people had similar complaints about their Note 7s scratching like crazy, but mine was perfectly fine. Hopefully you can polish that out!
BTW, I'm not trying to be a jerk or defend the phone. I just saw your pic and was truly amazed at the condition of your camera! Oh, and I have the silver one.
Click to expand...
Click to collapse
Hey, can you answer the thread's Q's? Also, have you tried a high powered flashlight, etc to look at your phone glass for scratches? The purpose of this thread is to compare each other's damage, but it helps to know the color of your G6 and also what methods you used to protect your phone (if any), etc...
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
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Click to collapse
When did you receive your phone? Also what case are you using? This looks like it was scraped across a surface multiple times. A lot of the scratches are going the same direction... do you know how you may have gotten the scratches?
maruichan said:
When did you receive your phone? Also what case are you using? This looks like it was scraped across a surface multiple times. A lot of the scratches are going the same direction... do you know how you may have gotten the scratches?
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I got the phone on April 17 from the Verizon store. I am using a Poetic TPU case, so the camera lens area is not covered separately. Originally I was using an Otterbox Symmetry case and some of the scratches were already happening with that case on it.
I keep my phone in my back pocket most of the time. So the scratches probably came from sliding the phone in and out of my pocket.
But I had a Samsung S4 before this in a similar case before this and used it heavily for 3+ years. Always carried it in my back pocket and didn't have these scratches.
Sent from my LGE VS988 using XDA Labs
Mine was a preorder. It's black and also scratched.
I have the black and go with and without a case.. No scratches.
Sent from my LG-H872 using Tapatalk
bowhunt2005 said:
Mine was a preorder. It's black and also scratched.
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Are you using a case?
Jeremiah Bonds said:
I have the black and go with and without a case.. No scratches. View attachment 4123745View attachment 4123748
Sent from my LG-H872 using Tapatalk
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How did you check for scratches? Have you tried with a bright flash?
maruichan said:
Are you using a case?
How did you check for scratches? Have you tried with a bright flash?
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One of the pictures is with flash.. But when I look in direct sunlight it's perf
Sent from my LG-H872 using Tapatalk
easye55 said:
I got the phone on April 17 from the Verizon store. I am using a Poetic TPU case, so the camera lens area is not covered separately. Originally I was using an Otterbox Symmetry case and some of the scratches were already happening with that case on it.
I keep my phone in my back pocket most of the time. So the scratches probably came from sliding the phone in and out of my pocket.
But I had a Samsung S4 before this in a similar case before this and used it heavily for 3+ years. Always carried it in my back pocket and didn't have these scratches.
Sent from my LGE VS988 using XDA Labs
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Good God, are you wearing chainmail? :laugh:
It's strange that some are receiving a high number of scratches and others aren't. I mean the amount of scratches on yours is utterly ridiculous for not even having the phone a few weeks...
I need to post mine up, but I have Ice Plat and I've only found one scratch... and it's so ridiculously tiny I have to chase it with a light. It doesn't "light up" with a flashlight, it's barely visible so even hard to see with a light/lamp.
Actually looking at my S3 which has 2 1/2-3 years of uncased usage and comparing to yours they look close in person. Mine is scoured on the bottom pretty bad because of the phone resting on the camera bum. Yours looks like a poltergeist was trying to scratch it's way through your lens. They're fairly comparable.
The light makes it look like the damage is all over, but it's mainly scuffed to hell on the bottom from the phone resting.
Do you carry yours in your right back pocket? It looks like the scratching favored one side over the other and mostly bottom... I know you say those are fingerprints below the lens, but those are definitely scratches... maybe from the case... maybe they use some special polish on the black to give it a "sheen". The black does seem to be a fingerprint magnet compared to the Ice Plat.
maruichan said:
Hey, can you answer the thread's Q's? Also, have you tried a high powered flashlight, etc to look at your phone glass for scratches? The purpose of this thread is to compare each other's damage, but it helps to know the color of your G6 and also what methods you used to protect your phone (if any), etc...
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Sorry, I buried the phone color at the end of my post. Ice platinum, Bear motion case unless I'm on my couch at home (very minimal/thin case), and I haven't used a high-powered flashlight to check; if there are minute scratches that can't be seen in normal conditions, I'd rather just not know about them so they don't drive me crazy. I've examined the camera glass at all angles, though, and I don't see any scratches.
mhill1986 said:
Sorry, I buried the phone color at the end of my post. Ice platinum, Bear motion case unless I'm on my couch at home (very minimal/thin case), and I haven't used a high-powered flashlight to check; if there are minute scratches that can't be seen in normal conditions, I'd rather just not know about them so they don't drive me crazy. I've examined the camera glass at all angles, though, and I don't see any scratches.
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I appreciate that.
And it's understandable why you wouldn't want to obsess over it. I have a single extremely thin small scratch on my Ice Plat over one of the lens which I only looked for out of curiosity, but you wouldn't believe the difficulty I have tracking down where it is. It doesn't show very well in any light. If it's something you need to blast with light to even see I don't personally feel it would affect the camera, and it's very different than the scratches we are seeing on the black models. I would expect small inconsequential scratches to show up on any glass at some point though... unless you go case-less then well...
I guess the point of this thread is to figure out, are these scratches just more visible with the Black version or is there actually something specific to the design of the black that makes it more prone to scratches (like extra coating)...
So if you can take a brief look at your Ice Plat with some kind of flash light or lamp, it would be helpful. Black seems to be the predominant color chosen by most here.
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
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BTW I forgot to mention... the little "scuffs" you call fingerprints underneath the camera lens, a lot of other pictures I've seen on reddit, etc seem to share similar placement of the scuffs...
I wonder if ultimately it is caused by a case. Especially if the case has a ridge around the camera, it makes sense when you sit the phone down there would be additional friction around that zone. Also with those scratches going that direction, it reminds me of when I once tried to improperly clean the bottom of a CD with something too rough. It created a million tiny scratches like that are on this photo... I wonder if some batches of the black may have had too much coating on them and so when cleaned, they get scuffed to hell when cleaned with something rougher than a glass cleaning cloth... like maybe a t-shirt? Who knows.
maruichan said:
Good God, are you wearing chainmail? :laugh:
...
Do you carry yours in your right back pocket? It looks like the scratching favored one side over the other and mostly bottom...
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That made me literally lol!
And yes u are right, I carry it in my right back pocket - good deduction.
Also, yes I think those fine marks on the phone back may actually be scratches. Think I was in denial about that .
Can't wait to try to fix this and see what it looks like afterward
Sent from my LGE VS988 using XDA Labs
maruichan said:
Are you using a case?
How did you check for scratches? Have you tried with a bright flash?
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I am using a case but did not have it for the first 2 days. That's when the scratches occured. After having a case I don't think they got any worse.
maruichan said:
I appreciate that.
And it's understandable why you wouldn't want to obsess over it. I have a single extremely thin small scratch on my Ice Plat over one of the lens which I only looked for out of curiosity, but you wouldn't believe the difficulty I have tracking down where it is. It doesn't show very well in any light. If it's something you need to blast with light to even see I don't personally feel it would affect the camera, and it's very different than the scratches we are seeing on the black models. I would expect small inconsequential scratches to show up on any glass at some point though... unless you go case-less then well...
I guess the point of this thread is to figure out, are these scratches just more visible with the Black version or is there actually something specific to the design of the black that makes it more prone to scratches (like extra coating)...
So if you can take a brief look at your Ice Plat with some kind of flash light or lamp, it would be helpful. Black seems to be the predominant color chosen by most here.
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Understood. I checked it out under a flashlight and saw a very fine scratch, but it is so fine, I can't imagine it would show up on the black version either.
no scratches
my platinum phone doesn't have any scratches till now but I'm using a spigen rugged armor case from day one..
Must've leaned against something while the phone was in my pocket but it broke without me knowing so the impact couldn't have been very much.
Cheap poor quality glass on the camera for it to break that easily without me knowing in my pocket during its first 12 hours of use.
For some reason I can't figure out how to embed an image so here is a link to the damage
https://imgur.com/a/3b0hPiY
I find that hard to believe. Cnet dropped the phone numerous times on concrete and the glass covering the camera was the *only* thing to survive.. You must have really hit it hard. Nonetheless I do feel bad for you. What are you going to do?
Please keep us posted.
Chotu88 said:
Must've leaned against something while the phone was in my pocket but it broke without me knowing so the impact couldn't have been very much.
Cheap poor quality glass on the camera for it to break that easily without me knowing in my pocket during its first 12 hours of use.
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Doesn't need to be a hard hit if it was a small point that hit the screen. Remember the pressure applied to the glass is a combination of the force and the size of the contact point.
Exactly. But I have ti admint I was also surprised by the CNET Video - phew.
For the OP, the Camera Glass is relatively easy to replace as part of the back.
All the drop test videos I see shows the camera being the last thing to break from extreme heights. Maybe something pointy struck it.
Swimguy14 said:
I find that hard to believe. Cnet dropped the phone numerous times on concrete and the glass covering the camera was the *only* thing to survive.. You must have really hit it hard. Nonetheless I do feel bad for you. What are you going to do?
Please keep us posted.
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Wasn't able to get it repaired as the Samsung stores didn't even have the phone launched when this happened.
I have to wait around with a broken camera glass until they have the spare parts to replace it.
But I will have to suck it up and pay 1 or 200 hundred bucks to repair it.
If you paid with credit card, check if your credit card has accidental damage protection
Rotten luck man. I feel for you. Quickly get it insured
Swimguy14 said:
I find that hard to believe. Cnet dropped the phone numerous times on concrete and the glass covering the camera was the *only* thing to survive.. You must have really hit it hard. Nonetheless I do feel bad for you. What are you going to do?
Please keep us posted.
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I find it easy to believe. If you tap the camera housing with your fingernail, it sounds and feels incredibly flimsy, and you can even pick at the edge of the glass a little. I have concerns about the long term endurance..
In back pocket? It drives me crazy when I see phones in back pockets lol
Sent from my SM-G988U1 using Tapatalk
Swimguy14 said:
I find that hard to believe. Cnet dropped the phone numerous times on concrete and the glass covering the camera was the *only* thing to survive.. You must have really hit it hard. Nonetheless I do feel bad for you. What are you going to do?
Please keep us posted.
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johnwayne27 said:
In back pocket? It drives me crazy when I see phones in back pockets lol
Sent from my SM-G988U1 using Tapatalk
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Front pocket. Must've leaned against something that punctured it twice without me knowing.
unfnknblvbl said:
I find it easy to believe. If you tap the camera housing with your fingernail, it sounds and feels incredibly flimsy, and you can even pick at the edge of the glass a little. I have concerns about the long term endurance..
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Only thing I can pick at the edge is the preinstalled screen protector.
Can we get a picture?
Smashed camera glass s 20 ultra
Hi all, I too have this same issue. I recently posted it on the galaxys20ultra subreddit.
Khyle94 said:
Hi all, I too have this same issue. I recently posted it on the galaxys20ultra subreddit.
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And how were you able to fix it?
The Samsung store doesn't even have replacement parts yet for over a week now so now my s20 ultra has dust in the lens and is causing black marks in pictures. Keeps getting worse and worse.
Chotu88 said:
Must've leaned against something while the phone was in my pocket but it broke without me knowing so the impact couldn't have been very much.
Cheap poor quality glass on the camera for it to break that easily without me knowing in my pocket during its first 12 hours of use.
For some reason I can't figure out how to embed an image so here is a link to the damage
https://imgur.com/a/3b0hPiY
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What did you end up doing? If you still have it, I'll buy it from you. List on eBay?
Oof that was painful to watch, Glad I put a skin on those camera lenses.
With a good case you are ready to go.
Bad luck man.
Sora94 said:
Oof that was painful to watch, Glad I put a skin on those camera lenses.
With a good case you are ready to go.
Bad luck man.
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What's a skin gonna do? Make it look nice that's all.
I put a tempered glass screen protector on my lens and the case gives the lens protection also
clone1008 said:
Only thing I can pick at the edge is the preinstalled screen protector.
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Are you saying there's a screen protector on the camera?
lawtq said:
What's a skin gonna do? Make it look nice that's all.
I put a tempered glass screen protector on my lens and the case gives the lens protection also
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Link for the glass protector for the lens? Thanks in advance