N7 Only displaying battery icon - Nexus 7 Q&A, Help & Troubleshooting

Hey guys,
Recently got my Nexus 7. I tried turning it on when it came out of the box but it didn't.
So I though I'd charge it for a while. When I plug it in a battery icon pops up for about ten seconds and then the screen goes black again.
I can't turn it on at all. Tried holding the power button for a long time but that didn't work either.
I'd really appreciate it if you guys could help me out rather quickly because I'm on holiday in the US so I've got limited time left to swap it, if nothing else helps.

herbivoor said:
Hey guys,
Recently got my Nexus 7. I tried turning it on when it came out of the box but it didn't.
So I though I'd charge it for a while. When I plug it in a battery icon pops up for about ten seconds and then the screen goes black again.
I can't turn it on at all. Tried holding the power button for a long time but that didn't work either.
I'd really appreciate it if you guys could help me out rather quickly because I'm on holiday in the US so I've got limited time left to swap it, if nothing else helps.
Click to expand...
Click to collapse
did you leave it on the charger for several hours? the battery could have been dead.

simms22 said:
did you leave it on the charger for several hours? the battery could have been dead.
Click to expand...
Click to collapse
When I took it out of the box the battery was about half full (according to the charging animation). Now it appears to be full. Left it charging for about 2 hours.
Thanks for the quick reply by the way.

try holding the power button down and the volume down button. see if itll boot into the bootloader. if it does, select start in the bootloader then press the power button to select. maybe itll boot that way.

simms22 said:
try holding the power button down and the volume down button. see if itll boot into the bootloader. if it does, select start in the bootloader then press the power button to select. maybe itll boot that way.
Click to expand...
Click to collapse
Not working either. The only thing I've managed to see on my display is the charging animation so far.
Feels like such a disappointment.

have you tried holding down the power button longer than you would expect to hold it down? like 1-2 minutes.

simms22 said:
have you tried holding down the power button longer than you would expect to hold it down? like 1-2 minutes.
Click to expand...
Click to collapse
Just held it for 3 straight minutes. Nothing. At one point I thought I saw something on the screen but it was a reflection. Haha.
This doesn't look good does it?
Sent from my GT-I9300 using xda app-developers app

I had a similar issue after a couple months of use with mine. The screen just turned black while I was playing a game and it wouldn't respond to anything. At first I thought it had shorted out or something, and I was considering returning it, but after about an hour of leaving it alone on the charger, it started working again like magic. My friend had the same exact issue. Idk maybe this helps....
Sent from my Apple II using xda app-developers app

Awsumnick said:
I had a similar issue after a couple months of use with mine. The screen just turned black while I was playing a game and it wouldn't respond to anything. At first I thought it had shorted out or something, and I was considering returning it, but after about an hour of leaving it alone on the charger, it started working again like magic. My friend had the same exact issue. Idk maybe this helps....
Sent from my Apple II using xda app-developers app
Click to expand...
Click to collapse
Thanks, I'll just leave it charging for the night. I'll see tomorrow. Hopefully this works!
Or do you think I should return it anyways as there might be more to it?
Sent from my GT-I9300 using xda app-developers app

you should probably exchange is well you still have a chance. better to be safe than sorry.

If you're feeling froggy, you could check to see if the battery is plugged in. Asus seems to have a QC problem when it comes to connecting the N7 battery.
Sent from my Nexus 7 using Tapatalk 2

I swapped it, have got a perfectly working little nexus 7 now!
Thanks for all your help.

Related

Venue Pro Not Turning On

Even after reading all the horror stories about the DVP, I just purchased a new DVP off eBay. All stickers were on and box sealed. After charging for a few hours I go to play with the beautiful piece of hardware and it just stays on the dell logo. After that, the screen would not come on after doing a battery pull. Tried doing a hard reset using the power, volume down and camera buttons but still nothing. Really sucks as this is a great piece of hardware. Will call Dell Monday and see about getting a replacement. Want this to work...
Sent from my HTC Sensation 4G using xda premium
DrG said:
Even after reading all the horror stories about the DVP, I just purchased a new DVP off eBay. All stickers were on and box sealed. After charging for a few hours I go to play with the beautiful piece of hardware and it just stays on the dell logo. After that, the screen would not come on after doing a battery pull. Tried doing a hard reset using the power, volume down and camera buttons but still nothing. Really sucks as this is a great piece of hardware. Will call Dell Monday and see about getting a replacement. Want this to work...
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
In the battery comparment are the water tags tripped?
No. Good thought.
Sent from my HTC Sensation 4G using xda premium
DrG said:
No. Good thought.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
My only thought is to unplug the phone, leave the battery out for about 30 seconds, and then put the battery back in. It should boot after that.
Tried that. Still no boot. Never had this happen. Gonna call Dell and see about getting a replacement.
Sent from my HTC Sensation 4G using xda premium
Try following the steps in the link below and see if it helps. My phone wouldn't start up once and these steps fixed it for me.
http://forum.xda-developers.com/showpost.php?p=11699369&postcount=10
Thanks. How long do I have to press the power button? Mine does not seem to turn off unless I remove the battery.
DrG said:
Thanks. How long do I have to press the power button? Mine does not seem to turn off unless I remove the battery.
Click to expand...
Click to collapse
5-10 seconds pre mango
2 seconds mango and then slide down
DrG said:
Thanks. How long do I have to press the power button? Mine does not seem to turn off unless I remove the battery.
Click to expand...
Click to collapse
Thanks - sounds like a different problem, unfortunately. Hope you get your replacement device soon!
Thanks for the suggestions and replies. Dell is shipping me a new DVP in 5 biz days and I will mail the faulty unit once I receive the new one. In the meantime, I am going to continue to see if I can get this one to work.
Sent from my HTC Sensation 4G using xda premium
My wife's venue pro had this problem. Unplug the phone, take out the battery, plug the phone in without the battery for a couple minutes and see if battery symbol shows up or it boots up. Then insert battery. Has worked several times here.
'
'Note: must remove both battery and cord first, then after 30 secs plug back in w/o battery.
Was about to suggest the same thing. I've seen this fix a friend's phone.
Pull the battery, plug the phone in, then put in the battery, power on.

Looks like my N1 has given up the ghost

Whelp. My power button has been flaky for a very long time and I've thankfully had it running CM so was able to do trackball wake.
This morning my trackball went green and stayed that way, well... until it went orange, red, and then absolutely crazy. Obviously, tried removing the battery and now am unable to power back on.
When it was powered on, it wasn't able to connect to the computer but did charge. At the moment it's off and is charging from the computer but the trackball is changing colour rapidly and Windows keeps finding a new device etc..
I guess this is time to get a new phone
Edit: HAHA! I did the jumpstart trick and my phone booted! The trackball has turned off now, though it did that earlier and it came back so we shall see!
Edit: Okay that didn't last, it's blinking red and no now its off again arghhh
Edit: Well, the lights haven't come on again since yesterday afternoon and it's running perfectly again. I guess I'm not going to get an upgrade now!
Did you do anything new to it recently?
I did not, but my son got his grubby mitts on it and dropped it on the ground so it's possible that did it, or perhaps he did drop it in water (Don't think he did but we may never know!)
The good news is, I have gone out and bought a Nexus S for £200 from carphone warehouse, so have a phone I can rely upon and can send my N1 in for repairs
Then I don't know... use the N1 for a web server or something?
Network_Punk said:
I did not, but my son got his grubby mitts on it and dropped it on the ground so it's possible that did it, or perhaps he did drop it in water (Don't think he did but we may never know!)
The good news is, I have gone out and bought a Nexus S for £200 from carphone warehouse, so have a phone I can rely upon and can send my N1 in for repairs
Then I don't know... use the N1 for a web server or something?
Click to expand...
Click to collapse
I use my spare n1 as a mini web server... works great actually. Uses pretty much 0 power and is perfect for hosting files you may need while put and about.
Sent from my Nexus One using XDA App
The jumpstart method takes a while for me, and doesn't really work by removing/inserting before charging LED comes back on. One (possible) method to the madness I've seen is rapidly inserting and removing the battery, till eventually, the alternate green/orange blinker is blinking regardless of whether the battery is inserted or not. Removing and reinserting quickly once this happens powers it back on.
However, even if you are out of warranty, I recommend you return to the service center. Self-replacement of the I/O board costs about the same ~$35 for the board, so you might as well pay for professional service. Will GREATLY enhance your resale value too!
I had to have out of country service (I'm based in India), and all they charged me were the 'out-of-country' charges, and even though the N1 was never sold in India, they keep the part here. Mine was fixed within 18hrs from submitting it to the official service center here. Cost me Rs. 1350 (out of country device charges in India).
I have noticed that you can adb reboot a phone while it's charging.
Try it.
Sent from my Sensation using xda premium
Phateless said:
I have noticed that you can adb reboot a phone while it's charging.
Try it.
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
Nope, doesn't work on the N1 (not mine, at least). Neither does fastboot. Believe me, if that worked, I wouldn't have bothered getting the power button replaced! It was a terrible ordeal, having no power button and a VERY unstable ICS ROM. Every time it powered off/froze, I spent 20 minutes willing it to turn on!
mrhohoha said:
Nope, doesn't work on the N1 (not mine, at least). Neither does fastboot. Believe me, if that worked, I wouldn't have bothered getting the power button replaced! It was a terrible ordeal, having no power button and a VERY unstable ICS ROM. Every time it powered off/froze, I spent 20 minutes willing it to turn on!
Click to expand...
Click to collapse
Lol that sounds terrible! Maybe it's just the newer phones like my glacier and sensation that actually charge in recovery mode.
I just know that when powered off they respond to adb. Did you try it already, just to humor me?
Sent from my Sensation using xda premium
Phateless said:
Lol that sounds terrible! Maybe it's just the newer phones like my glacier and sensation that actually charge in recovery mode.
I just know that when powered off they respond to adb. Did you try it already, just to humor me?
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
I had tried a while ago, when my power button died on me. I did again, after reading your post. No go. The N1 is well and truly OFF when it's powered off! Checked adb devices and fastboot devices just to be sure. Nope, nothing. Device doesn't show up. Not even in recovery mode.
mrhohoha said:
I had tried a while ago, when my power button died on me. I did again, after reading your post. No go. The N1 is well and truly OFF when it's powered off! Checked adb devices and fastboot devices just to be sure. Nope, nothing. Device doesn't show up. Not even in recovery mode.
Click to expand...
Click to collapse
Bummer. I wonder why the newer devices charge in recovery mode?
Sent from my Sensation using xda premium

My Kindle is dead because of root! Help!

Hello, yesterday evening I rooted my KF throughout KFU http://forum.xda-developers.com/showthread.php?t=1399889 and today when I come back after the party I recognized that my KF does not power up at all. I remember that left it charging to power supplier. So the battery is full, even now when it is on it, it does not power up at all. I pressing the power button for any time, and there is just a green light for a second or two and that's it. Even when now it is charging the button does not light at all (no orange or green light as usual).
I do not what to do and I am pretty scared as I am from UK and probably there is no chance to refund or repair this tablet
Press and hold the power button for fifteen seconds. Then try starting it.
Sent from my Amazon Kindle Fire using Tapatalk
treUse said:
Press and hold the power button for fifteen seconds. Then try starting it.
Sent from my Amazon Kindle Fire using Tapatalk
Click to expand...
Click to collapse
thank you! it works! i am so happy now! wooohoooo. do I have to power up it the way like time every time when it goes down?
navai said:
thank you! it works! i am so happy now! wooohoooo. do I have to power up it the way like time every time when it goes down?
Click to expand...
Click to collapse
When it enters a state like that. Then, yes.
Sent from my Amazon Kindle Fire using Tapatalk
Navai, what ROM and kernel are you running?
Rockin' the Miui Incredible 2 w/xda premium
I had this happen with my Kindle, was before Root so I think it would have happened regardless of Rooting if we experienced the same issue. In my case after trying to get the thing to power on at work when leaving for the night and outside I noticed that the screen back-light was on. I did what is above and held down the power button for about 15 seconds and the screens back-light turned off.I then pushed in the power button and everything booted up like normal.
treUse said:
Press and hold the power button for fifteen seconds. Then try starting it.
Sent from my Amazon Kindle Fire using Tapatalk
Click to expand...
Click to collapse
Thanks man I was scared for a while

[Q] Nexus 4 suddenly frozen

Hopefully someone can help me.
Suddenly my nexus has frozen with screen off.
Per Google CS instructions, Ive tried to hold down the power button down as well as holding the power button down with volume rocker pressed and still no restart.
Has anyone had this problem, would rather not have to buy a new device and send the other back as that is all I could do.
Hopefully I can just fix it without having to go through the trouble of getting a new device and returning this one.
Thanks in advance!
Try leaving it on the charger for a day. Could be that the battery somehow completely drained which messes up the recharging system in the battery. Leaving it in the charger for some time might help, or not.
Sent from my Nexus 4 using Tapatalk 2
Chrono_Tata said:
Try leaving it on the charger for a day. Could be that the battery somehow completely drained which messes up the recharging system in the battery. Leaving it in the charger for some time might help, or not.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Thanks!
Worth a shot...I really miss removable batteries right about now!!!
Yeah, this has happened before with my nexus 7 and my touchpad also. I had left something running that totally killed the battery and I could not get a boot at all. After charging though I was able.
Chances are it is not frozen but rather dead most likely because of the battery.
sent via xda premium with nexus 7
Turns out its most likely not the battery as it was just about fully charged prior to the freeze. Plugging in to a computer to try to do the hard reset gets the notification light to flash red. Someone on another android forum had the same issue and needed a replacement.
Just ordered my replacement which they have available since they kept a reserve for possible defective devices. A hold for the new phone will be placed on my account until they receive the defective unit.
Hopefully its a fairly painless process! That being said, it was a great phone when it worked! Hoping its not going to be a widespread issue among other users.
Just got my new nexus delivered... Hopefully no issues with this one!
Sent from my Nexus 4 using xda app-developers app
Nexus 4 Freeze
Is there any chance you could possibly let me know how you returned your device, as unfortunately the same thing has happened to me.
Nexus 4: on google earth, phone crashed/froze, held down power button, dark skreen, frozen still, want exchange.
Dionysis78 said:
Hopefully someone can help me.
Suddenly my nexus has frozen with screen off.
Per Google CS instructions, Ive tried to hold down the power button down as well as holding the power button down with volume rocker pressed and still no restart.
Has anyone had this problem, would rather not have to buy a new device and send the other back as that is all I could do.
Hopefully I can just fix it without having to go through the trouble of getting a new device and returning this one.
Thanks in advance!
Click to expand...
Click to collapse

Will not turn on, have used search.

So I see this is a common but no one has mentioned static on the screen. When I plug it in, it boots as normal with the nexus animation etc. When it starts it immediately says shutting down, and turns off. However, while it remains plugged in the static on the screen is there and a very very faint buzzing sound from the top/back of the tablet.
Anyone had similar? I've searched and searched but nada.
DannyDrama said:
So I see this is a common but no one has mentioned static on the screen. When I plug it in, it boots as normal with the nexus animation etc. When it starts it immediately says shutting down, and turns off. However, while it remains plugged in the static on the screen is there and a very very faint buzzing sound from the top/back of the tablet.
Anyone had similar? I've searched and searched but nada.
Click to expand...
Click to collapse
It might help if you plug it in while off then press power and vol down and hold, it should go to a screen where you can scroll with vol down to shut off.
Then unplug and replug into wall, let charge for while then boot up
Seems to be a common fix, hope this helps
Here's the full collection of "fixes" this issue and those closely related.
Hope it helps!
Thanks for the replies guys, I just took it back and had it replaced where I bought it since I had it less than 12 months. It was a 16GB but they only had 32GB in stock, so guess what I got?!
DannyDrama said:
Thanks for the replies guys, I just took it back and had it replaced where I bought it since I had it less than 12 months. It was a 16GB but they only had 32GB in stock, so guess what I got?!
Click to expand...
Click to collapse
Hey - I guess there's something to say for buying tech gear at local bricks/mortar places.
Yours is the best "fix" of all!!
Be aware that your reported issue might very well happen with your new N7 as well - it's typical, in fact. One great way to avoid that issue (it's listed as a fix in my Sticky that I refereced earlier) is to occasionally just turn it off - for an hour or two. You can charge it during that time if you wish.
Good luck with your new *better* N7!!
Don't I know it, man! The first one I knocked very gently, yet the screen cracked pretty badly. The second burned out so hopefully this one will be lucky.
Sent from my (THIRD) Nexus 7 using Tapatalk 2
DannyDrama said:
Don't I know it, man! The first one I knocked very gently, yet the screen cracked pretty badly. The second burned out so hopefully this one will be lucky.
Sent from my (THIRD) Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Damn good luck, getting a new one with double the gb's, def best solution!
Well just a quick update. The new one also broke, I went to turn it on and it was dead. Did think about getting a nexus 10 but since brick and mortar stores don't sell it, it will be too much effort to return when I inevitably find a light bleeding issue. So F google, I'm typing this from my new iPad!

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