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Hi,
For warranty issues i have to send the pocket pc phone in for a replacement, but i have upgraded to T-Mobile 4.01 with the new radio Stack.
I can downgrade the OS to original 3.18 but the radio is not downgrading - can anyone please help and post instructions on downgrading to the original Radio...would greatly appreciate.
thanx
As far as i have read (and I've read several posts) there is no way to go back to a previous RS version.
If it is a hardware fault on the phone and is under warranty and not due to misuse like dropping it or breaking screen etc, I cant see that they would bother checking the radio version, probably just chuck in a box with a bunch of others.
Yeah... I've had to return a couple of them. I've always flashed them back to the old rom, but not the radio stack. I've never had any comments on it from TMObile.
I may have been wrong, I have heard that its possible to downgrade the same way you upgrade. Copy the original RUU files into the windows dir and run them. I hear that this might bring it back to it's original radio.
If you try and it works let us know, this is something that is discussed often but never really answered.
I returned a phone cause i dropped it and cracked the screen. I put the original rom back, but left the radio stack. they never mentioned anything.
But, my current problem could be due to the radio stack, cause the new phone i got often times turns off (soft reset). I don't want to call in a warranty issue until i can either put back the old RS or until t-mo officially releases the new one. So... if you find a way to do it, please, please let us know.
I tried the method ntwebguy mentioned, but with no luck, but i don't remember exactly how it failed... I think it just said a newer version already existed on the phone.
I assume there must be a way to do it for the sake of testing if nothing else, but I have not seen anyone that was able to.
John
john - it's most likely hardware, i've had 4 different XDA's from Tmobile and they all did the same thing. i'm in the same boat as you with 4.01 and 6.24 installed waiting for the official release to send this one back in.
that being said, i have an idea - too risky for me though
what if you "upgraded" to ATT or O2's radio stack and then "upgraded" back to Tmobile 6.18?
Hello
I noticed a very annoying bug at my phone: sometimes when I end a call the phone function stalls (the icon on the upper bar shows conversation in progress)
The only way to use the phone function again is to soft reset it. Lately I get the same problem but without the icon that shows conversation in progress. During this time all the incoming calls are not prompted. Basically on the caller side my phone "rings" but my phone doesn't even notice the incoming call. This prevents me from receiving very important calls that affect my business.
I cannot upgrade my ROM (1.14.479.3 ) since there is no official version for my region.
Any of you have this problem ? Shall I bring it to service ?
Please tell me your thoughts
SR
seems like a software issue, which region is your phone in? have you tried updating your software through HTC website?
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
i had the same problem after installed a hot fix from HTC, even hard reset and reinstall the ICR program the phone just lockup when I made a call. I can talk in that call but the whole phone just won't response to any keys or touch screen. After 2 days playing around with countless hard reset I decided to flash the same ROM from computer and the problem seems gone now.
SneakyR said:
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
Click to expand...
Click to collapse
Sure you can You are currently using a WWE ROM right? You can use USPL or HSPL to flash a newer official WWE ROM. In the event you need to return the phone just flash the original ROM (and SPL) back to your phone and they will never know. The original ROM you are running now is available on the Wiki, and here is a direct link. If you need help flashing ROM's you can read the guide in my signature and post questions in that thread
On a side note- I have had that issue before as well. It does seem like a bug in some software on the ROM as flashing different ROM's seems to make it go away (or reappear )
My phone's screen stopped responding few weeks ago and I brought it to service. They changed its front side with a brand new one (I am not sure if the screen only because I even get better audio quality during calls). I am telling you this just to underline that when I took it back from service the ROM was flashed again (same version though) because the menus used to be in English and now they are in Romanian. So if I am not mistaking my hard resets + services ROM flashing (into the same version though ) didn't fix this issue.
@Digital Outcast:
I am aware that I am able to use a newer ROM. I read the wiki and I know how to do it but if for some reason what I mentioned above (screen completely stopped responding and it was changed) happens while the new ROM is on the phone I will lose my warranty.
Since I opened this issue I changed the sim with a newer one. The old one was 7 years old...
Thank you for your feedback and for letting me know I am not the only phone owner having this annoying bug.
As stated by Tnyynt on another thread
Official updates go by as original ROM, they install without HardSPL if there is an update for your version of the device, so if you have an Official ROM which you have flashed, there's no need to worry for warranty.
Click to expand...
Click to collapse
Basically, any of the official rom updates for your device available on HTC or wiki can be flashed to your phone without HSPL or USPL and will not void warranty.
I tried with this one but when I insert my serial it says its not available for my region.
http://www.htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=2
Still I managed to download it using some serial I found on the web. But when I started the flashing process it says its not meant for my phone and aborted
Is your phone branded? Did you get it new? I ask because it doesn't look like it was a WWE device...
I bought it brand new from an online store. I didn't buy it from a provider like Vodafone or Orange.
One of my colleagues bought it from Vodafone few days ago and he has exactly the same ROM version as I have. None of us is able to download the previously mentioned ROM version from HTC website using the imei.
RUU_BlackStone_HTC_WWE_EastEurope_1.14.479.3_Radio _52.49a.25.26_1.09.25.14_Ship is the ROM you currently have on your phone. There are no "official" updates for your particular CID.
Your real only current choice if you want to flash a newer HTC ROM would be to use USPL or HSPL and flash another official WWE ROM. You could always flash back the original if you needed to return the phone for warranty purposes. Sorry bud.
Thanks for summing it up for me.
PS: changing the sim with a newer one did not help, in case somone wants to do this.
Hi all,
i'm pretty much new to this community but i been following it for a while, cause i wanted to know as much as i could before buying a HD2.
so now i bought two HD2 in HongKong, since i am from austria i flashed both to ger roms.
i just used one to figuera all functions out n give it then to my wife. No i got my hands more on the second one, since i gave the first away, and there a some diffrences.
After a while searching in the forum there is a Rev. A and B. well the first is B the sec is A.
the first is: HT04J (as far as i got it right from the forum it means. 2010.04.11 rev. B)
second : HT9CP(2009.12.15)Rev. A
the only diffrence i noticed first is the battery, it just got a diffrent case. the keys are on both lil slapy, especially the volume ones.
the biggest diffrence is the vibration motor. on the Rev. B is it while typing realy smooth n nice.
on the Rev. B model it got a..i dunno kliring sound. well it just dosn't soudn right.
my questions now are, can i send the rev. a model for repair in n hope i got a rev. b back and if thats the case, then i guess i need to restore an original rom, radio, sspl?
could somebody help me there, what are the steps to doing it, if possible?
the model is a t8585 (CHT) what will happen if i send it in with the cooked rom?
best regards!
i recently sent mine in with a cooked rom and they never said anythin but they do re install oe's latest rom to rectify any software issues. however if you broke your charging port like me they wont do anything but
ALWAYS restore stock ROM before sending the phone for repair. If they find HSPL, in most cases they will charge you for repair for using "illegal software".
thats my problem, what are the steps to doing it?
or better, "what" rom is the stock rom for my phone, i found the WWE roms but none for CHT.
and then how i do it? will it be like
1st flash stocking rom ( if there is any for my phone)
2nd restore original radio
at last remove hspl?
btw, how do i remove hspl? just with the same software i did hspl? just install for example i had 1.44 on n now 1.66 hspl. and now i check 1.44 spl ?
thx so far
1st and only step is to READ THE FLASHING GUIDE, under the "To Remove HardSPL from your Device or Flash back a Stock Rom and Stock SPL for Warranty Purposes"...
SFR (French service provider) never complained when I accidentally sent mine back with HSPL still installed and from what I've read, they never do, so it probably depends on who you have to send it back to but considering the small amount of time and effort required you'd probably better go back to your stock ROM and SPL just to be on the safe side.
thx
i read that thread but never saw the flash back lines so thx
but how do i know what leo version i got?
Virgin mobile recently replaced my HTC HD2 handset as the screen had completely frozen (after 11 months into my contract) despite soft reset, hard reset, reset to factory default and rom upgrade.
However, the rom version of the replacement handset which is a re-conditioned handset (not brand new as they were out of stock) is only 1.66.351.1 whilst the rom version of my first phone had been upgraded to 3.14.405.2.
When i enter the serial no. of the replacement handset into the HTC website, it says that the rom upgrade is n't suitable for that device ?
Although using the original rom is n't really a problem, the voice / sound of the co-pilot application which i had bought and worked fine on my first phone does n't seem to work and the twiitter app (mo-tweets) which i used on my first phone also crashes after 10 seconds of use.
Apparently later roms are supposed to be more stable and less buggy ?
Has anyone else had this problem on the HTC website of serial no's not being suitable for their HD2 handset - someone suggested that i could use my old serial number but i was afraid that it my invalidate my warranty?
From the sounds of it (someone correct me if I'm wrong) your replacement phone is branded or possibly foreign, so the ROM you're trying to download isn't suitable.
I take it there's nothing in the apps list suggesting branding of any type?
You can either try downloading some of the branded ROMs to see if you can find one which works, that will tell you what brand it's locked to.
I'm on O2 for instance, and they've yet to release a 3.14 ROM so I can't download anything higher than the O2 1.72 ROM from HTC.
I have however got hold of the generic 3.14 ROM and use the goldcard technique to load it onto my handset.
it means the handset it locked to a specific network and not unbranded so thats why you cannot use the htc site to download
thanks to both of you for your replies. I had read that some providers (O2 and Vodafone) HD2's were locked but virgin HD2 were not, indeed my original HD2 allowed the latest rom (i've still got a copy of it on my laptop).
I just don't understand why Virgin have locked the replacement (maybe because it was re-conditioned and not brand new, or perhaps its because i only have 6 months left on the contract perhaps ?)
I've also read other people who used 'other people's' serial numbers to download the rom update's from the HTC website. So, when i asked HTC support if i was allowed to used rom update that i had previously downloaded, they initially replied yes, but when i mentioned that the serial no. of the replacement gave a 'un-suitable for your device' response they asked me to call them up (rather than respond in writing)
do anyone know if i attempted to install the latest (3.14) rom onto my replacement HD2 whether ;-
a. it will actually damage the phone ?
b. whether it invalidates the HTC warranty (as the 1 year warranty from virgin runs out this month - but the HTC warranty will run for another year - although i don't want to not use Co-pilot and mo-tweets for a year)
I first want to say thank you to xda-developers for such a great site. I have been on here reading for 2 weeks now and decided I finally need help. I recently bought me an HTC HD2 Euro version (all white home keys). I proceeded to set it up to dual boot Windows 7.5 and ICS. I was successful thanks to everything I read here and watched on "Youtube".
Well, I was partially successful that is. I have had 4 different WP7 roms and one ICS/sd rom.
All the WP7 roms installed with no hitches as did the ICS and all opened up successfully.
Here is where I need some help with all 4 WP7 roms I get no T-mobile data and no mms messages. I really need my data to work. I get everything except "mms" to work with wifi; IE, xbox live, and the market.
I currently have WP7 rom "HD2O_2.02_8779" installed.
Phone Info:
Name: HTC HD7 T9292
Model: HTC HD7 T9292
Software: Windows*Phone 7.5
Total Storage: 7.20 GB
Available storage: 6.88
OS version: 7.10.8779.8
Firmware revision number: 2250.09.07491.HD2O
Hardware revision number: 0002
Radio software version number:5.71.09.02a_22.51.50.21U
Radio hardware version: 0.0.0.0
Bootloader version: 0.96.2250.0
Chip SOC version: 2.2.5.0
When I setup "CustomRUU" to check the radio version and maybe flash a different radio, no current radio shows up. So my first question is,
Is it possible to not have a radio installed at all?
And if this is true is that why I can't get my data to work?
I have reset my phone.
I have turned my data off and on.
I have used "Connection Setup" at least 3 times on just this rom.
I have used wifi.
I currently do not have an ICS rom on my data card because I want to wait until I get WP7 working properly first. I already fried one 16GB class 10 sd card that is why I am using an 8GB sd card now. So if anyone can help answer my questions I would so grateful. Thanks in advance.
ay hould
teacher006 said:
I first want to say thank you to xda-developers for such a great site. I have been on here reading for 2 weeks now and decided I finally need help. I recently bought me an HTC HD2 Euro version (all white home keys). I proceeded to set it up to dual boot Windows 7.5 and ICS. I was successful thanks to everything I read here and watched on "Youtube".
Well, I was partially successful that is. I have had 4 different WP7 roms and one ICS/sd rom.
All the WP7 roms installed with no hitches as did the ICS and all opened up successfully.
Here is where I need some help with all 4 WP7 roms I get no T-mobile data and no mms messages. I really need my data to work. I get everything except "mms" to work with wifi; IE, xbox live, and the market.
I currently have WP7 rom "HD2O_2.02_8779" installed.
Phone Info:
Name: HTC HD7 T9292
Model: HTC HD7 T9292
Software: Windows*Phone 7.5
Total Storage: 7.20 GB
Available storage: 6.88
OS version: 7.10.8779.8
Firmware revision number: 2250.09.07491.HD2O
Hardware revision number: 0002
Radio software version number:5.71.09.02a_22.51.50.21U
Radio hardware version: 0.0.0.0
Bootloader version: 0.96.2250.0
Chip SOC version: 2.2.5.0
When I setup "CustomRUU" to check the radio version and maybe flash a different radio, no current radio shows up. So my first question is,
Is it possible to not have a radio installed at all?
And if this is true is that why I can't get my data to work?
I have reset my phone.
I have turned my data off and on.
I have used "Connection Setup" at least 3 times on just this rom.
I have used wifi.
I currently do not have an ICS rom on my data card because I want to wait until I get WP7 working properly first. I already fried one 16GB class 10 sd card that is why I am using an 8GB sd card now. So if anyone can help answer my questions I would so grateful. Thanks in advance.
Click to expand...
Click to collapse
Did you download connection setup from the market or using the preloaded one?
Did you try manual selection in connection setup?
Do you have data connection on in settings?
Try manually selecting Network in.settngs.
Soft Radio for TMOUS is 5.51T.09.29a.22.32.50.10U...that is what I have on my phone running BTTF. The 5.51T is for the U.S. You didn't specify what region you reside so I'm assuming U.S. based on your English or maybe British.
Hardware radio is A.12.0.D4 which is 2.15.xx.xx version in my signature.
Anyway, you should see a hardware radio version. Otherwise, you should flash the appropriate hardware radio.
There are threads telling how to rescue locked sd cards.
still no data, no radio showing up
1. I used the preloaded connection setup.
2. Yes, I did the manual selection.
3. Yes, as I stated I have turned data on and off trying to get it to work.
4. Yes, I manually selected T-mobile in "Cellular"
Well I want to make sure I choose the correct radio for an HTC HD2, the europe model not the T-mobile model with red and green buttons. Mine has white buttons.
I also have the radio set to -region: North America.
and yes I am in the US in Florida using T-mobile as my service provider
teacher006 said:
1. I used the preloaded connection setup.
2. Yes, I did the manual selection.
3. Yes, as I stated I have turned data on and off trying to get it to work.
4. Yes, I manually selected T-mobile in "Cellular"
Well I want to make sure I choose the correct radio for a HTC HD2, the europe model not the T-mobile model with red and green buttons. Mine has white buttons.
I also have the radio set to -region: North America.
Click to expand...
Click to collapse
I suggest you post your question in HD2O's rom thread and specify which country you're located and the fact you are using the European model. People using the rom should be able to give more help.
still no data, no radio showing up in CustumRUU.exe
Well I would put this in the phone development section but it says all questions belong here in the Q&A section, so i don't want to ruffle feathers and get flamed for not following the rules so I'll just leave it here for now. Maybe a mod could move it if he thinks it belongs there. I am going to wait until morning to continue working on this problem, I'm too tired to anything now. Don't want to make a sleepy mistake and brick my phone. Thanks.
teacher006 said:
Well I would put this in the phone development section but it says all questions belong here in the Q&A section, so i don't want to ruffle feathers and get flamed for not following the rules so I'll just leave it here for now. Maybe a mod could move it if he thinks it belongs there. I am going to wait until morning to continue working on this problem, I'm too tired to anything now. Don't want to make a sleepy mistake and brick my phone. Thanks.
Click to expand...
Click to collapse
well your question is specific to a rom and people post questions in development all the time...esp specifically related to a particular rom.
no radio showing up, low sound
Well I finally made it back a couple hours ago and I have been reading ever since. I tried to post this in the rom section but because I don't have 10 posts I can't and no one else has responded.
Since I left early in the morning (about 3am) I tried my phone and found I have almost no sound coming from it. It could be the radio but I also have read many of these roms have sound volume problems and they have a fix for it. I think I am going to try flashing a radio and see what happens. What ever I do I will post back here.
I just installed 2 different radios and nothing shows up in the settings phone radio section. It still has 0.0.0.0 for a radio. Think I'm going to install a different rom and see what happens.
new rom still no data on t-mobile usa
I installed a new rom hoping this would help my data and radio problems.
I currently have WP7 rom "HD2 Pdaimatejam Rom WP7.5 8779 v8.1" installed.
settings>about>
Phone Information
Name: HTC HD7 T9292
Model: HTC HD2
Carrier: pdaimatejam
Software: Windows*Phone 7.5
Total Storage: 7.20 GB
Available storage: 6.82
OS version: 7.10.8779.8
Firmware revision number: 2250.21.51101.401
Hardware revision number: 0002
Radio software version number:5.51.09.29_22.23.50.10U
Radio hardware version: 0.0.0.0
Bootloader version: 0.96.2250.0
Chip SOC version: 2.2.5.0
I stil get no data connection. I am with T-moblie usa. I don't know if the software radio has anything to do with this or not. Any ideas would be appreciated.
still do data or mms
I installed a 3rd rom hoping this would help my data and radio problems.
My 1st rom in this thread was "HD2O_2.02_8779"
My 2nd rom in this thread was "HD2 Pdaimatejam Rom WP7.5 8779 v8.1"
I currently have WP7 rom "TIGER-WP-Stock-(HD2)-V5.0.0-Final" installed.
settings>about>
Phone Information
Name: HTC HD7 T9292
Model: HTC HD7 T9292
Carrier: Tiger-WP
Software: Windows*Phone 7.5
Total Storage: 7.20 GB
Available storage: 6.89
OS version: 7.10.8773.98
Firmware revision number: 2250.09.07491.605
Hardware revision number: 0002
Radio software version number:5.51T.09.29a_22.32.50.10U
Radio hardware version: 0.0.0.0
Bootloader version: 0.96.2250.0
Chip SOC version: 2.2.5.0
my radio according to CustomRUU is "2.15.50.14"
I still get no data connection. I am with T-moblie usa. I don't know if the software radio has anything to do with this or not. Any ideas would be appreciated.
data works with ICS on sd card
I decided to go ahead and install an ICS rom on an sd card and see if I get data and mms messages with it. I decided to use "NexusHD2-ICS-CM9-HWA-SD_v2.3" and within a few minutes it was up and running. To my happiness all my data works including mms messages. In fact I did not find anything that did not work, even live wallpapers and this is on an sd card. Another great job by the members here at xda-developers.
Back to facory Windows Mobile 6.5 rom
Still trying to get this phone to work with Windows Phone 7. I tried going the task 29 route and then installing Windows 7 rom but that did not help to get any data on my phone from T-mobile in the USA so I went and studied how to take it all the way back to a stock Windows Mobile 6.5 rom and was successful. I have data on the phone but I can't get mms messages to work on it, but that is still better than what I have been able to do with WP7.
I got the rom right from HTC.com "RUU_Leo_S_TMO_HR_3.14.119.1_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship". Notice that it has the same radio 2.15.50.14 as what most people recommend to use with WM7 roms. I used this Video on youtube for directions
"How to Turn your HTC HD2 back to Factory"
I have not given up on this and will continue tomorrow.
teacher006 said:
Still trying to get this phone to work with Windows Phone 7. I tried going the task 29 route and then installing Windows 7 rom but that did not help to get any data on my phone from T-mobile in the USA so I went and studied how to take it all the way back to a stock Windows Mobile 6.5 rom and was successful. I have data on the phone but I can't get mms messages to work on it, but that is still better than what I have been able to do with WP7.
I got the rom right from HTC.com "RUU_Leo_S_TMO_HR_3.14.119.1_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship". Notice that it has the same radio 2.15.50.14 as what most people recommend to use with WM7 roms. I used this Video on youtube for directions
"How to Turn your HTC HD2 back to Factory" u
I have not given up on this and will continue tomorrow.
Click to expand...
Click to collapse
you should try this http://forum.xda-developers.com/showthread.php?t=1111613 for wp7...read the instructions in the thread. the one you got from htc looks like it's for the htc one s...not hd2.
HTC HD2 Leo stock 6.5 rom, not HTC Hd2 Tmous
First I want to thank for being the only one responding to my thread and posts as I have posted in another thread too. I am sincere when I say that. I really liked what you said in the thread you sent me to, that you would explain how to do something unlike others here. That means a lot to people who are asking for help.
I think there are too many people in forums who forget what it feels like to be a noob at anything. I am a member at many forums going way back to modding Motorola Razors, flashing Dishnet boxes before they locked us out, fixing red ring of death Xboxes and so on. So sir, I really do appreciate those who are here to help not just flame those asking for help.
Now back to the topic. I used that rom from HTC.com/europe because I have an HTC HD2 euro version not the HTC Tmous phone. Mine has the all white buttons and I wasn't sure if I could flash the T-mobile Windows Mobile 6.5 stock rom. As this phone is only 3-4 weeks old I am trying hard not to brick it. That is why I have spent 12 hrs a day for the past 3-4 days doing nothing but reading this site.
here is the link to the stock Window Mobile 6.5 rom for the Europe version.
http://www.htc.com/europe/help/htc-hd2/#download
If you know whether I can use the T-mobile stock rom in my HTC HD2 Leo then maybe I will try it. I am also going to try the unbranded stock rom from the same link as they have one for both T-mobile and not T-mobile if that makes sense to you. Trying not to be confusing.
if you read that radio thread, they say it can be used on the European hd2. and yes, i know you have the european hd2.
finally got mms messages with stock WM 6.5
For my latest trial I downloaded and installed the WWE (World Wide English) stock Windows Mobile 6.5 rom that HTC.com/europe has. Here is the name of the second rom.
RUU_Leo_S_HTC_WWE_3.14.405.2_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
Here is the name of the 1st stock rom that I tried and mms messages never worked. The first set of numbers are different. Not sure what they stand for.
RUU_Leo_S_TMO_HR_3.14.119.1_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
Here is the link if anyone needs it.
http://www.htc.com/europe/help/htc-hd2/#download
This is the first rom I have installed that gives me data and mms messages. So now I know that this hardware radio works with t-mobile USA network (in Miami). I just need to find the correct software radio for Windows Phone 7 and I will be as happy as can be. I might even try T-mobiles stock rom today also.
still testing with mixed results.
I am back on Windows 7.5 now using pdaimatejam rom. I replaced his original software radio with 5.51t.09.29a_22.32.50.10u and also with 5.51.09.11a_22.31.40.09u. I got excited because these both gave me data but after a few minutes my data quit working. Neither allowed me to send or receive mms messages. I am still testing and will give any updates or results I come up with. What is odd is I am using the same Hardware radio 2.15.50.14 that is in the stock Windows Mobile 6.5 rom that let me have data and mms messages.
Just a quick update, I tried the Back to the Future [XBmod-Yuki][Updatable] rom and did not have any better luck. Still same 0.0.0.0 radio and no data or mms. I did have some fun installing the rom. Learned a lot about installing cabs and such. I usually get an error when I install the HTC connection app but not with this rom. I don't think the app is helping do anything from what I can tell. Going to try adifferent rom tomorrow to see if I have any better luck.
tried another rom, same results
I flashed this rom yesterday.
RUU_LEO_HTC_Europe_5.12.401.01_Radio_5.71.09.02a_22.51.50.21U_NT_Tango_8773_3La_V3_by_ansar
I still get the 0.0.0.0 radio and no data or mms. I also flashed a couple different hardware radios after I installed the rom, but still got the same results. I think I am going to change the software radio in the rom and then flash it again and see if it makes a difference.