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Hello
I noticed a very annoying bug at my phone: sometimes when I end a call the phone function stalls (the icon on the upper bar shows conversation in progress)
The only way to use the phone function again is to soft reset it. Lately I get the same problem but without the icon that shows conversation in progress. During this time all the incoming calls are not prompted. Basically on the caller side my phone "rings" but my phone doesn't even notice the incoming call. This prevents me from receiving very important calls that affect my business.
I cannot upgrade my ROM (1.14.479.3 ) since there is no official version for my region.
Any of you have this problem ? Shall I bring it to service ?
Please tell me your thoughts
SR
seems like a software issue, which region is your phone in? have you tried updating your software through HTC website?
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
i had the same problem after installed a hot fix from HTC, even hard reset and reinstall the ICR program the phone just lockup when I made a call. I can talk in that call but the whole phone just won't response to any keys or touch screen. After 2 days playing around with countless hard reset I decided to flash the same ROM from computer and the problem seems gone now.
SneakyR said:
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
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Click to collapse
Sure you can You are currently using a WWE ROM right? You can use USPL or HSPL to flash a newer official WWE ROM. In the event you need to return the phone just flash the original ROM (and SPL) back to your phone and they will never know. The original ROM you are running now is available on the Wiki, and here is a direct link. If you need help flashing ROM's you can read the guide in my signature and post questions in that thread
On a side note- I have had that issue before as well. It does seem like a bug in some software on the ROM as flashing different ROM's seems to make it go away (or reappear )
My phone's screen stopped responding few weeks ago and I brought it to service. They changed its front side with a brand new one (I am not sure if the screen only because I even get better audio quality during calls). I am telling you this just to underline that when I took it back from service the ROM was flashed again (same version though) because the menus used to be in English and now they are in Romanian. So if I am not mistaking my hard resets + services ROM flashing (into the same version though ) didn't fix this issue.
@Digital Outcast:
I am aware that I am able to use a newer ROM. I read the wiki and I know how to do it but if for some reason what I mentioned above (screen completely stopped responding and it was changed) happens while the new ROM is on the phone I will lose my warranty.
Since I opened this issue I changed the sim with a newer one. The old one was 7 years old...
Thank you for your feedback and for letting me know I am not the only phone owner having this annoying bug.
As stated by Tnyynt on another thread
Official updates go by as original ROM, they install without HardSPL if there is an update for your version of the device, so if you have an Official ROM which you have flashed, there's no need to worry for warranty.
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Click to collapse
Basically, any of the official rom updates for your device available on HTC or wiki can be flashed to your phone without HSPL or USPL and will not void warranty.
I tried with this one but when I insert my serial it says its not available for my region.
http://www.htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=2
Still I managed to download it using some serial I found on the web. But when I started the flashing process it says its not meant for my phone and aborted
Is your phone branded? Did you get it new? I ask because it doesn't look like it was a WWE device...
I bought it brand new from an online store. I didn't buy it from a provider like Vodafone or Orange.
One of my colleagues bought it from Vodafone few days ago and he has exactly the same ROM version as I have. None of us is able to download the previously mentioned ROM version from HTC website using the imei.
RUU_BlackStone_HTC_WWE_EastEurope_1.14.479.3_Radio _52.49a.25.26_1.09.25.14_Ship is the ROM you currently have on your phone. There are no "official" updates for your particular CID.
Your real only current choice if you want to flash a newer HTC ROM would be to use USPL or HSPL and flash another official WWE ROM. You could always flash back the original if you needed to return the phone for warranty purposes. Sorry bud.
Thanks for summing it up for me.
PS: changing the sim with a newer one did not help, in case somone wants to do this.
HI,
I keep reading questions about ROM and flashing the phone, can someone explain what ROM is and flashing the phone please? I have tried search on this forum and get no answers. I have googled ROM and it tells me that it is a permanent storage chip, but if that's the case how come there are upgrades and why do people talk about erasing them?
Also, I've read that in the UK only ROM upgrades supplied by the service provider are allowed without invalidating warranty. If that's the case does this mean that you can't fiddle/tweak the phone without losing the warranty, or is there still plenty of tweaking you can do?
Finally, with UK phones can you still use apps and cabs from sites like this or would that invalidate warranty as well?
Cheers
34 views and no answers????
Technically a ROM chip is just that- a Read Only Memory chip that holds fixed information.
In Windows Mobile (and general phone) terms, the ROM has come to mean the software (or firmware) that is loaded into the ROM chip. So, for the HD2, if you look in Device Information you will see a ROM version. For release this was 1.43, but HTC have since released V1.48 and there are some engineering samples of V1.61 around as well.
Flashing the phone means the process of installing a new ROM image into the ROM chip. Official versions are executed using a ROM Update Utility (RUU) while the phone is connected to the PC, but 'cooked' versions are more often executed from the memory card.
In general, you can only update the ROM with one designed for that phone unless you make some changes to the BIOS, which involves installing a sub-program called Hard SPL. Once that is installed, you can then update the phone with any compatible ROM. Currently there is no Hard SPL available for the HD2, but the specialists are working on it
In the meantime there is a workaround to allow the loading of official ROM images from other locales or operators, but again this needs some specific changes being made to the memory card from which it is loaded.
The warranty situation is far from clear. Technically you should only update a device with a ROM image supplied by the operator, or by HTC if it was bought SIM free; however, the HD2 has been supplied pretty much the same as SIM free models by Vodafone and O2. Vodafone contradict themselves in their advice- one paragraph says you can install an 'official' update, but another paragraph says you can't.
Installing cooked ROMs (when they become available) would definitely invalidate any warranty.
snerkler said:
HI,
I keep reading questions about ROM and flashing the phone, can someone explain what ROM is and flashing the phone please? I have tried search on this forum and get no answers. I have googled ROM and it tells me that it is a permanent storage chip, but if that's the case how come there are upgrades and why do people talk about erasing them?
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Click to collapse
Think of the ROM as the operating system of the phone. Both the software itself and the memory chips it is stored on are called ROM, but when you see people discussing ROMs here they will generally mean the software. So the software ROM (ie operating system) is stored on the phones ROM (ie Read Only Memory). It's called read only, but it's not - it can be erased and a new software ROM flashed to it.
snerkler said:
Also, I've read that in the UK only ROM upgrades supplied by the service provider are allowed without invalidating warranty. If that's the case does this mean that you can't fiddle/tweak the phone without losing the warranty, or is there still plenty of tweaking you can do?
Click to expand...
Click to collapse
If you bought your phone from a service provider, they will have locked the ability to upgrade the ROM, to ensure that you can only install official upgrades issued by them. This is why many people are waiting for Hard SPL to be completed, as it removes this lock. However, you can tweak your phone and and install as much software as you want without affecting your warranty.
snerkler said:
Finally, with UK phones can you still use apps and cabs from sites like this or would that invalidate warranty as well?
Click to expand...
Click to collapse
You can install all the apps and cabs you like without affecting your warranty. A simple hard reset will always return the phone to its 'fresh out of the box' state.
Installing HardSPL and custom roms will invalidate your warranty, but tweaks and cab files won't.
edit - Neil, you beat me to it
My previous phone, an O2 Xda Orbit 2 had a custom ROM and was twice repaired under warranty without problem or question from O2, although both these were hardware related problems.
omneity said:
My previous phone, an O2 Xda Orbit 2 had a custom ROM and was twice repaired under warranty without problem or question from O2, although both these were hardware related problems.
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I guess you were lucky - many people have had their warranty voided by HTC and/or a telco for having custom firmware installed.
Many thanks for the advice, very helpful
Hi there i am asking you guys anyone on contract or contract with O2 if anyone has flashed their hd2's? im saying this because its 1.43 but wont let me update to 1.48 through htc or a simple matter its locked access (unless goldcard) has people flashed it?
also unable to do conference calls and i have to ask the provider to let me..:/ argh pay monthly users should be allowed it right?
please reply asap.
From what I can gather from reading other threads, you can indeed flash your phone, and it should work fine. The only trouble is you'll lose your warranty I believe. I'm with O2 and due an upgrade in a few weeks, so I've bought a new sim free HD2 from carphone warehouse (£450) so no O2 locks, then I'll get a new upgrade, sell this and get my money back that I forked out for my sim free HD2, or there abouts.
To be fair the main reason I did this was through impatience, but partly becasue of the O2 locks
O2 phones can be flashed if you are willing to use the gold card method or i guess hard spl. See the HD2 ROM Development forum for how to do it.
Mines an O2 running 1.61 leaked ROM just fine
ok cheers yeah i saw the goldcard method £20 and im more familiar with the flashing. however, does being on a contract prevent me from being able to download official ROMs from HTC themselves?
the biggest thing i am missing is sense in landscape.
I used HSPL and I think as long as you put a stock ROM on it before sending back to O2 (if you can) it will remove the hspl and should be ok?
I'm running official HTC 1.48WWE ROM with official 2.06 Radio (from SMS Hotfix) and l'm O2. Not tried conference calling though, have no need to right now.
okay thanks ill read on to flash it probs over the weekend. Which official rom allows landscape sense ui?
No, being on a contract does not affect you from loading HTC's official ROM update.
The fact its branded, stops you from loading HTC's official ROM update.
I am on o2 and have flashed to 1.61 using the goldcard. I had to return my device because of the earpiece volume issue and flashed back to the o2 stock ROM before sending it back. Just got the replacement yesterday and as soon as it came out of the box flashed to 1.61
Conference calling is a network feature, as it requires more than one line, hence it does indeed need to be activated by the operator. Call waiting, and switching between calls on call waiting however only requires one line, so that will work.
ahh okay thankyou for the response.
i message O2 to activate the conference feature and hope to hear from them soon. would it still be activated even if i flash it?
the goldcard costs £20 :/ im guessing flashing consists of changing radio and SPL in being able to flash rom. Is 1.61 the latest official rom? what changes are there to it
with microsoft my phone can i restore the backup i made with it of contacts and messages if i flash?
1.48 is the latest, 1.61 is a leak
If you flash it and they activate the call conferencing for you, it should be ok as its more network than device based. You might need to go into the phone settings and 'get settings' if it doesn't work straight away. Good luck!
Owen.
Hi all,
first of all appologies if I am posting this in the wrong place but I don't think it quite belobgs in ROM development .
My question is basicaly how do I find out what CID lock is on my HD2?
I bought the phone sim unlocked and all is fine. It works fine with my Virgin sim (UK). I would like to upgrade to the latest official ROM as I don't feel ready to experiment with cooked ROMs just yet.
However when I log on to the HTC web site and try to download a ROM it says "Sorry, this software download is not suitable for your device."
I have tried it from both the UK and Europe web sites but get the same result.
The current rom shows no branding of any sort, also there is non on the phone itself.
Is it CID locked to an operators SIM's? If so how do I find out which and will I be able to get a ROM from them if I don't use them?
Or will I have to go the HSPL route and go cooked roms?
Any Help or guidance greatly appreciated.
Regards
Clive
There are truely unlocked phones, and then there are those unlocked but the serial numbers are blocked on request of the service provider. Vodafone, O2 and (I'm guessing) Virgin do this so you can only upgrade when they OK the ROM release.
You can install HSPL which gets around all that and lets you explore the wonderful world of cooked ROMs...read this
http://forum.xda-developers.com/showthread.php?t=609477
ROM lock and SIM lock are not the same and not connected.
If the HTC website says invalid serial, then the ROM is locked. (Probably to Virgin, if that's where you got it from) and you must wait for them (virgin) to release the update. That is the ONLY way to install a new rom without using HSPL/SSPL
EDIT - Oh, and your line "Or will I have to go the HSPL route and go cooked roms?", , , , HSPL isn't just for cooked roms, it will let you install official HTC roms too, if you want, not just cooked ones.
I didn't get it from Virgin, my SIM is Virgin and that's what I put in it. I bought it privately. I'm guessing then it is CID Locked to Vodaphone or the like.
OK so it looks like HSPL is the route to go?
If I want to install an official HTC ROM how can I download it as I have to enter my serial number and it gets rejected? Are they available elsewhere?
Am I likely to loose anything (apart from guarantee ) by installing latest HTC rom and any advice on which one? I guess by that I mean EU or UK versions?
Thanks for the replies by the way much appreciated
Its pretty important that you know who it was locked to, because to uninstal HSPL, or to fix it if things go bad, the very best thing to have available is the stock rom. As for losing guarantee, if you bought it privately then you already lost that, right?
samsamuel said:
As for losing guarantee, if you bought it privately then you already lost that, right?
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Pretty much although I could send it back through the seller.
Is there way way I can get a copy of the current ROM/SPL out of my phone and save it as a backup?
Hi,
I have just bought a HTC HD2 from T-mobile to realise I can't upgrade the ROM through the official HTC website.
I would like to know from Virgin Costumers whether they have tried to upgrade the ROM of their HTC HD2 through the Official HTC website and whether it worked.
I am asking this because I am still on the trial period and also because of warranty issues if I try to upgrade trough another route apart from the T-mobile's...
So, the question is...
Have you got a HTC HD2 from virgin? Have you upgrade the ROM through the HTC website?
If it's vendor locked you'll need to flash HSPL to install a stock or custom ROM...see this thread for details:
http://forum.xda-developers.com/showthread.php?t=609477
If I do install another ROM they say I loose the warranty...
As I still am in the trial period I could just return the mobile. But for this I need to know whether the HTC HD2 from virging is also branded or not... So I can go and get one from them and do the upgrades myself through HTC website... Withought loosing any warranty.
You can revert back to the original SPL/ROM if you need to return it for any reason...
As for the Virgin HD2, only way is putting the S/N into the ROM download page on HTCs support site and see if it allows a download. If not, it's locked
There's at least a dozen of threads about it. Don't be lazy and use search!
You won't loose the warranty, you can flash the phone back to it's original state in case you need to send it back for repairs.
You can download the original T-Mobile ROM from in here http://forum.xda-developers.com/showthread.php?t=577717 so you can always go back if you need warranty work! I was reluctant to flash, but I did it from the original T-Mobile ROM and it has transfromed my HD2... I'm using MIRI 6.5 ROM and it is awesome, fast, stable, more RAM (with the right radio) and best of all, Youtube... GO ahead and do it. You think the HD2 is good now, wait until you unleash some of it's real potential....
Yes, that is why I am asking if there is someone who is a virgin costumer to help me with this...
I need to know if they have tried and what the outcome was.
About the warranty... The problem is that if I upgrade to another ROM and the mobile has a hardware fault that doesn't allow me to downgrade to the original ROM I suppose I would loose the warranty. This is a risk I may not want to take...
I have been talking to the tmobile technical people a lot after I realised I couldn't upgrade to a new ROM via HTC... Very annoying to know it is not possible whatsoever.
and as proof, I flashed mine back to the original ROM earlier this week. Search the ROM forum for posts by a member called 'football' who posted links to the TMo UK ROMs.
The flash back to the original ROM worked just fine, BUT it's a rubbish ROM so I'm back on 1.66
lol @ everyone pushing for the HSPL option, , , , lets not forget you cant uninstal HSPL if, for instance, the sd card reader has failed, , how would you get that fixed on warranty??
I'm not knocking it, HSPL is the first thing i did, just pointing out that restoring the warranty isn't foolproof.
in this post here a virgin user claims the phone is unlocked to the HTC website.
http://forum.xda-developers.com/showthread.php?t=632892
I didn't want to cause such turmoil...
Just want to know, from a Virgin customer, if they have managed to install the ROM update through the HTC website... if when they add their mobile serial number they are given the download option or they are barred with this message: "Sorry, this software download is not suitable for your device."
Thanks guys for the help
My son is on Virgin and his is unlocked out of the box I'am on T-Mobile (locked ) ) I am still deciding whether to update to one of the new roms on xda del. or hang out for an official rom from T-Mobile. Which I believe will be released soon with a big?????.
samsamuel said:
lol @ everyone pushing for the HSPL option, , , , lets not forget you cant uninstal HSPL if, for instance, the sd card reader has failed, , how would you get that fixed on warranty??
I'm not knocking it, HSPL is the first thing i did, just pointing out that restoring the warranty isn't foolproof.
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I had a flash fail this week. When I started the phone it booted to a black screen with some sort of warning triangle. Somehow HSPL had been removed in the botched flash and the SPL was back to 1.42.000, so putting a LEOIMG.nbh on my SD card just resulted in a 'Not Allowed' message being displayed.
However, I was still able to reflash the original TMo ROM from my PC via USB using the exe that you can find on the ROM forum. I would expect that this will only work with the exe for a ROM issued by your network though, so make sure you have that saved before you flash anything.
DavidC1980 said:
Somehow HSPL had been removed in the botched flash and the SPL was back to 1.42.000,
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Click to collapse
No doubt you flashed an official rom from the sd card, that is the only way HSPL can be removed. I really really advise people against using sd card for anything except your phones original rom. So easy to make an error.
Virgin UK HD2 is unlocked
I am a Virgin UK customer and my HD2 is indeed unlocked. When I first boot I had to select Virgin Mobile from a long list that included all the major carriers. I have no problems in updating ROMS. Their customer support is without doubt the best I have ever experienced. I do not work for them. My brother is with T-Mobile, his phone is locked down with Crap software. I am SOOOO glad I am not with them. Just check their forums. They are still on ROM 1.43 from october... no YouTube... other stuff missing and buggy... Disgrace.
Original poster: if you want the phone on contract from T-Mobile but unbranded, you could buy it through some third-party mobile-phone store chain like Car Phone Warehouse or Mobile Phones Direct. Their phones are all unbranded.
If you want to install the HTC ROM without using HSPL you could always use a gold card to flash it.
constructorx said:
I am a Virgin UK customer and my HD2 is indeed unlocked. When I first boot I had to select Virgin Mobile from a long list that included all the major carriers. I have no problems in updating ROMS. Their customer support is without doubt the best I have ever experienced. I do not work for them. My brother is with T-Mobile, his phone is locked down with Crap software. I am SOOOO glad I am not with them. Just check their forums. They are still on ROM 1.43 from october... no YouTube... other stuff missing and buggy... Disgrace.
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Click to collapse
I must agree with the above. I am with T-Mobile, got my HD2 at the end of January and it had ROM 1.43. They also stripped out YouTube and Co-Pilot! I downloaded a poor-man's version of YouTube as discussed in other threads (i.e. using the IE browser on the phone to download the cab file) and thought I was cool, but with T-Mobile taking an age to release the update ROM (I have heard March, but I wouldn't hold my breath!) I decided to use HSPL and update to 1.66 from the HTC website. Best decision I made!
Not only are all the little bugs fixed, I know have the 'proper' YouTube app back (beautiful!), Co-Pilot (trial version) plus a Windows Task Manager app (very useful!).
I did alot of reading before taking the plunge though, and made backups of backups, had a roll-back plan (admittedly untested) and followed each stage implicitly! But it was very striaghtforward due to the guys on this forum doing a fantastic job!
I never made one call on my T-Mobile HD2 before I flashed over to stock HTC ROM.
Years of HTC devices and operators ROMS told me not to wait until later!
bocsta said:
I never made one call on my T-Mobile HD2 before I flashed over to stock HTC ROM.
Years of HTC devices and operators ROMS told me not to wait until later!
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Click to collapse
I did exactly the same!
As soon as I turned it on and saw that horrid T-Mobile logo, I turned it off again and flashed it with the HTC WWE Rom