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So, I know the release date is tomorrow, but what are the odds a retailer would sell them early? Does anybody on here work for a retailer and can confirm whether this is a soft release date or a hard release date?
I'd like to know if a store is selling them today so I can try to get one on my way home from work tonight.
Since it must be activated, they would get caught selling early. I think I might buy my accessories on Amazon. I'm rather pissed that BB isn't getting in screen protectors for a screen so big.
setite said:
Since it must be activated, they would get caught selling early. I think I might buy my accessories on Amazon. I'm rather pissed that BB isn't getting in screen protectors for a screen so big.
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That's why I'm curious whether it's a soft or hard release date. A hard release date means that they retailer has a contractual agreement to not sell early and may be fined by the manufacturer. With a soft release date it's more about marketing and some of the stores really don't care if they sell early.
i ordered mine online and im still waiting for shipping confirmation. i may go to wirefly here in a bit and talk to customer service. they been pretty helpful so far. Last time when my droid x was suppose to ship, I went to customer service and they moved me up the list and sent it out right away because it was the day they got it.
Jrockttu said:
That's why I'm curious whether it's a soft or hard release date. A hard release date means that they retailer has a contractual agreement to not sell early and may be fined by the manufacturer. With a soft release date it's more about marketing and some of the stores really don't care if they sell early.
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While doing my pre-order I asked when I could come by and pick mine up, the sales associate wasn't sure and asked another. His response was "They'll definitely by here on the 24th, but maybe the 23rd, so you'll just need to call and ask." So I called just a bit ago, the lady was reading from something you could tell and said something to the effect of "Launch date for the XOOM is the 24th.." *mumble mumble* "do not release to customer until launch date". So if someone gets one today, they can count themselves lucky.
StirCwazy said:
While doing my pre-order I asked when I could come by and pick mine up, the sales associate wasn't sure and asked another. His response was "They'll definitely by here on the 24th, but maybe the 23rd, so you'll just need to call and ask." So I called just a bit ago, the lady was reading from something you could tell and said something to the effect of "Launch date for the XOOM is the 24th.." *mumble mumble* "do not release to customer until launch date". So if someone gets one today, they can count themselves lucky.
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Good to know, thanks. Was this at Best Buy?
The people I talked to at Costco last night would probably sell them early if their inventory showed them, considering both stores thought I was talking about the Zune, then asked what the Xoom was. Of course, if you got past the Costco sales people, I'd assume the Verizon booth people would probably shoot you down when it came to activation.
I guess I'll jut have to wait 23 hours and take an early lunch tomorrow.
I spoke with the nearest VZ corporate-owned store, and as soon as I informed the rep that I managed a corporate account, she was very forthcoming with information.
The 24th is a 'hard' date, and she confirmed that they would have them in-store available for purchase. She was even kind enough to provide me with her direct number so that I can call ahead and she would have one ready for me.
Not bad, eh? I was going to order it online, but VZ isn't taking pre-orders (only BB it seems), so it won't be 'visible' online to order until tomorrow. Even though VZ has free overnight shipping, I'd rather just walk into a store and pick it up.
I'll compare online pricing with the store price, so I should get a decent deal on the Xoom.
damn looks like Wirefly's twitter misinformed me about processing on the 23rd so it looks like I will be getting a day after everyone picks it up from the store . Oh well at least Im getting it
Twas the day before Xoom and all through the retail chain not even a sale, the employees were told not even for a hundred thouse.
Sent from my DROIDX using XDA App
So Wirefly's twitter says Xoom is shipping today but Wirefly's chat sales rep says nothing is set to ship out today. I hate it when right hand has no ****ing clue what the left hand is doing. No idea who's info is correct.
ashura3 said:
So Wirefly's twitter says Xoom is shipping today but Wirefly's chat sales rep says nothing is set to ship out today. I hate it when right hand has no ****ing clue what the left hand is doing. No idea who's info is correct.
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i know the feeling. Still glad just to be getting it though
Ehhhh why is everybody talking like they're upset???? Isn't this thread supposed to be "HAPPY XOOM EVE EVERYONE!!!" ??? lol. OMG just 1 more night and i'm picking it up tomorrow First...tablet...ever...excited...iPad...is...dumb...
We need a countdown thread...less then 18 hours for me
bwcorvus said:
We need a countdown thread...less then 18 hours for me
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http://www.timeanddate.com/counters...day=24&year=2011&hour=09&min=45&sec=00&p0=127
setite said:
http://www.timeanddate.com/counters...day=24&year=2011&hour=09&min=45&sec=00&p0=127
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Shouldn't it be at 10 o'clock exactly?
Sent from my Nexus One using XDA App
In 12 hours i will be walking into my Costco from the back door
When the xoom had the $207. off coupon I bit and put it in my cart and when checking out I had the free gel case and free 2nd day shipping and when I pressed complete they changed my order and charged me the $29.99 and standard shipping with which it's just coming today after ordering on the 24th if I hadn't called them last week who knows when this order would have been shipped ! well I called them and I said I would like to cancel this order and the customer service guy said I can't that it already has been shipped which it wasn't and then an hour later I get a email saying my order was shipped which it wasn't then 3 days later it shows up being in UPS hands in texas being shipped ! If you think this is the way a company should do business then their is something wrong with you ! I felt like there forcing this on me, I called my bank and told them of this the night of the first email and it wasn't charged and then I called after the charge and then said let them ship it and then do as they say RMA it back ! I could never ever buy from motorola again after this experience, This is going back, I have to wait for it to arrive >they (motorola) Says and then call then for an RMA They could of made this a little less painful and just canceled the order when I called But no they want to force this on me ! Screw them
Paragraphs. Punctuation.
You should use them.
Wow you're really complaining about this? It's the same when you shop everywhere, when it's sent to the warehouse for fufillment they can't go back and cancel it, you have to return it.
But in your case, you stand to profit atleast $100 by putting it on ebay after getting that coupon deal and you're still complaining. You could also get your shipping refunded through amazon if you wanted.
I do not understand people sometimes.
Basically: SCREW MOTOROLA THEY GAVE ME AN $800 DEVICE FOR $600!!! HOW WILL I EVER RECOVER FROM THIS INJUSTICE.
Yeah, I honestly think the OP is pulling our chain. How can you be complaining that you were able to get the 25% off?
This is what 12 year old rambling looks like.
Post count, it's all about the post count. It's easier to increase it with complaints than productive posts.
There should be a temporary complaint forum to put these posts so we don't have to see them.
Just refuse delivery for a faster refund and stop posting here.
Sent from my EVO using XDA App
What this board needs is active mods.
If mods removed the posts:
1) talking about tablets other than the xoom
2) complaining (for some insane reason) about getting the 25% off coupon
3) complaining about known limitations at release
I think this forum would be a lot more pleasant.
wow dude i would be just as pissed if i got 200 bucks off for scamming the company.
i kinda feel the op's pain... I ordered a xoom with a 10% off coupon, then as soon as I read the 25% off one I ordered again using that coupon, and immediately called to cancel my first order. The lady said the ordering department was closed until next morning.
Called back the next morning and got the run around from like five motor cs reps one even hung up on me. When I finally got someone willing to help and not transfer me to the beggining option menu, they told me it was shipped and could not be canceled. I had to refuse shipment. Needless to say it didn't ship until the following tuesday.
So I refused the more expensive shipment and kept the 25% off one. Then I look and they charged me for the free gel case. I called moto, got the same run around as before until someone finally
was willing to help. Now I am still waiting on a refund for the gel case and the original order..
As long as it all works out i'm happy I got the discount, as there are many that paid $800 for this device, on the other hand... DOES IT HAVE TO BE THIS DIFFICULT!?
Of course you get charged for the free gel case! But did you realize that the price for the Xoom was much lower?!? In fact, I gained more than 25% off due to that! I don't know exactly what they did but here are my bill details:
Xoom: $571.09
Gel case: $ 21.40
Shipping: $ 0.40
Tax: $ 35.56
Total: $628.45
Now do the math: The Xoom PLUS the gel case add up to LESS than $599 which would have been the 25% off for the Xoom.
My total was $660... motor guy put a "high priority"ticket in for my refund. Still no money :'( but like I said as long as it works out, I camt really complain ;-)
Bauxite said:
Wow you're really complaining about this? It's the same when you shop everywhere, when it's sent to the warehouse for fufillment they can't go back and cancel it, you have to return it.
But in your case, you stand to profit atleast $100 by putting it on ebay after getting that coupon deal and you're still complaining. You could also get your shipping refunded through amazon if you wanted.
I do not understand people sometimes.
Basically: SCREW MOTOROLA THEY GAVE ME AN $800 DEVICE FOR $600!!! HOW WILL I EVER RECOVER FROM THIS INJUSTICE.
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You won't make any money on ebay. With 10% tax, the device was $660. Add in ebay and paypal fees and you'd be lucky to break even.
almostinsane said:
You won't make any money on ebay. With 10% tax, the device was $660. Add in ebay and paypal fees and you'd be lucky to break even.
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Really? So this one going for $790 would cause you to not break even? Amazing, I didn't know Ebay/Paypal took out 16%! The more you know..
http://cgi.ebay.com/Verizon-Motorol...20750945884?pt=US_Tablets&hash=item3365c81e5c
Never underestimate how stupid people are on Ebay. And remember most sellers don't charge sales tax, so you could buy a Xoom on ebay for over $800 and still get it cheaper than at the store.
Bauxite said:
Wow you're really complaining about this? It's the same when you shop everywhere, when it's sent to the warehouse for fufillment they can't go back and cancel it, you have to return it.
But in your case, you stand to profit atleast $100 by putting it on ebay after getting that coupon deal and you're still complaining. You could also get your shipping refunded through amazon if you wanted.
I do not understand people sometimes.
Basically: SCREW MOTOROLA THEY GAVE ME AN $800 DEVICE FOR $600!!! HOW WILL I EVER RECOVER FROM THIS INJUSTICE.
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LOL quote of the day.
I wouldn't make a new forum for this but since is here I'll give my experience....
I ordered around 5:45 est on the 24th, My order said it would be here between March 1st or 2nd. Watched forums and patiently waiting....After about a week I decided to call(On March 3rd). First call gave me a scripted response that it would ship today.
I waited till the next day and had no info, So I contacted live chat this time hoping they could fill me in. They escalated the issue and said I would get a call back.
About 45 minutes later I get a call back saying that the order couldn't interact with their system so that the order would be cancelled. So I accepted it and didn't put up much of a fight.
About 8 hrs later my order was still in my system so I decided to call back and see what was up. The CS agent tells me.....Your order is not cancelled and will ship today. So I was a bit happy to hear that yet still not convinced why I am told conflicting reports.
So Saturday morning I decide to call since I heard nothing. They said their order department is closed and expect a call within 24-48 hrs.
On Monday I get in touch with someone who puts me on hold for 5 minutes while trying to get into touch with their "Executive Order Department". He comes back and says he can't get in touch with them so he would call me back within 10 minutes when he knows something.
I get a callback from him about 20 minutes later.(I appreciate he actually did as he said). But his response was that they have no further information on my order and someone from the executive order department would call me back. I could of swore this is the same dept. he was trying to get in touch with originally to see my order.
So a cpl hours later they call me up and its the same lady.(One of the nicest ladies I have ever talked to) She continues to apologize and gives me the same info she told me Friday about my order forced to be cancelled.
This time I was a little more prepared because I was sorta expecting it since she told me that before. So I asked what I could do and she gave me a phone number to call and see if anything could be done.
I then called the number and started explaining my case.....the lady then responds that we had JUST talked a minute ago. I said that this was the number that you gave me to try and get this worked out. She then said Hmm......I guess the system is auto transferring you to me.
This is the 3rd time btw that a rep gave me a "proper" phone number to call and it ended up going someplace different.
She gave me another number to try and gave me her direct line in case I ran into any more problems.
I then tried the new number and it did indeed lead me to a salesperson. I explained that my order was cancelled and the runaround I got. She said I am sorry and you won't be charged. I said well "I want the Xoom".
She then puts me on hold and comes back and says she can place the order under the same price. She takes my CC and says ok it'll take 2 days or so to clear and we say our goodbyes.
Thats about where its left off. There is a charge of $600+ on my card now from the order but I have no receipt/email information regarding my order.
So atm my original order is still an open order with my CC and shipping sitting there but I have been assured they will not charge me for it. I also have a second one ordered that is supposed to clear within a day or day.
I would likely still buy a Moto product even though I consider this experience to be a nightmare. Anyway...Thats my little rant/experience with Moto.
Great deal but definitely a hassle!
And I don't know why people think it was "cheating" motorola. They offered a coupon. We used it! If you're in this forum I would expect that you know most online coupon codes have a limited number of activations. Once that limit is hit, the coupon is no longer valid. Just because we used a coupon doesn't mean a company has the right to treat their customers in this way.
I'm just going to come out and say it. You guys are acting like a bunch of vaginas. I got the deal, yeah I had to wait ,yeah I got the run around but the BS is in the past. *****ing about in a forum ain't going to do nothing for you. Suck it up and drive on.
Sent from my Xoom using XDA App
its not in the past for me, I'm out $800 until this clears...
justabrake said:
This is going back, I have to wait for it to arrive >they (motorola) Says and then call then for an RMA They could of made this a little less painful and just canceled the order when I called But no they want to force this on me ! Screw them
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I'll take it off your hands for 660! quick easy and you wont have to deal with moto!!!
Why is there constant flaming? This is the kind of thing that turns good forums into bad ones. The OP has the right to talk about his experience (especially in the General XOOM section) and maybe this might make it onto a blog site and be seen by a Motorola exec and force them to do something about it. I've ordered my XOOM last week with the 10% discount and just got a call saying it didn't go through their system so it will be cancelled. This thread was useful for me to see what my next step should be. Plus it's annoying to be charged $800 just to have the order cancelled. Thanks OP for this useful thread.
Sent from my Nexus One using XDA App
UPS 2nd Day Air has an option for saturday deliveries, it may or may not be extra, I know Amazon Prime does it and they use UPS 2 day.
Anyone know if UPS included saturday delivery with all 2 day orders now? Their website makes it seem like its an add-on charge but they dont explicitly say it is.
If it isnt included in all 2 day shipping then does anyone know if Play uses saturday delivery?
Someone please say yes...
usually during holiday season all 2nd day shipping has the saturday option, so possibly. however, i doubt it.
It's been answered a million -1 times. The answer is no.
wngmv said:
It's been answered a million -1 times. The answer is no.
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what is their source?
Does this apply to UK too or just 'merica?
No when I ordered my nexus 7 there was no Saturday delivery
heat361 said:
No when I ordered my nexus 7 there was no Saturday delivery
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did it ship out on a thurs?
idividebyzero said:
did it ship out on a thurs?
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No but others in the nexus 7 forums did and they didn't get it till monday
The answer is no.
UPS charges $15 for Saturday delivery which is more than twice the cost Google charged to deliver the package.
Google really screwed us on this one >=(
idividebyzero said:
what is their source?
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From past experience.
And I called Google and UPS for a Saturday delivery and both rejected. I had to leave town on Monday so I was hoping they would deliver on Saturday.but they wouldn't. I'm sure others had same experience as well.
ohhdavid said:
The answer is no.
UPS charges $15 for Saturday delivery which is more than twice the cost Google charged to deliver the package.
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Well they charged $14, which is a completely ridiculous price in the first place. Amazon gives you saturday delivery for a fraction of that (or included with Prime).
I cant believe they are going to ship on thursday and not include saturday delivery. This is absolute incompetence. 6 day shipping for $14... un f***ing believable.
They should be busting their asses to get these things shipping tonight if they are going to charge that much and not do saturday delivery. Whose dumbass idea was it to ship on the day that would take longest possible shipping time?
OmgitzFire said:
Google really screwed us on this one >=(
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What did google do?
This is getting annoying. "Google screwed us when we were ordering" "Google screwed us when shipping" "Google screwed us with packaging" "google screwed us with 30 units available"
Google didn't screw anyone. The only thing that close was the ordering system. They should have had a pre order.
Shipping. Do you think its easy to ship out probably 10 000 units in 2 days? Shipping is UPS side. Google has nothing to do with shipping. If you want it so bad. Get it from TMO or any place that sells it retail. That way you have it in your hands the second you pay for it.
This is why we can't have nice things. People complains and points fingers when nothing is wrong. Just because they are excited.
You waited for least 2 weeks now. Another week isn't going to ruin your life.
PlanBSTi said:
What did google do?
This is getting annoying. "Google screwed us when we were ordering" "Google screwed us when shipping" "Google screwed us with packaging" "google screwed us with 30 units available"
Google didn't screw anyone. The only thing that close was the ordering system. They should have had a pre order.
Shipping. Do you think its easy to ship out probably 10 000 units in 2 days? Shipping is UPS side. Google has nothing to do with shipping. If you want it so bad. Get it from TMO or any place that sells it retail. That way you have it in your hands the second you pay for it.
This is why we can't have nice things. People complains and points fingers when nothing is wrong. Just because they are excited.
You waited for least 2 weeks now. Another week isn't going to ruin your life.
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Well there you go, a simple pre order would of been enough to help us out and Google didn't do that so yes they screwed us on this one. At least they should have the common decency to give us Saturday shipping or have it listed as an option. But i understand that maybe UPS fault? But still not even preorders were offered .
10,000 units in 2days is trouble some to ship, but from what i have heard, no ones N4 has been shipped yet not even one. (at least in the U.S)
So I stand by my last post :]
idividebyzero said:
Well they charged $14, which is a completely ridiculous price in the first place. Amazon gives you saturday delivery for a fraction of that (or included with Prime).
I cant believe they are going to ship on thursday and not include saturday delivery. This is absolute incompetence. 6 day shipping for $14... un f***ing believable.
They should be busting their asses to get these things shipping tonight if they are going to charge that much and not do saturday delivery. Whose dumbass idea was it to ship on the day that would take longest possible shipping time?
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$14 for shipping is cheap. Move to canada.
Anything you buy from the states is almost least $20 for 2 weeks delivery time. That's for something that weights a pound. I paid $100 to ship a turbo over from the states to canada. That took 2 weeks. It cost a dealer about $1500 to ship a car. And i'm paying $100 to ship a turbo that weights maybe 15lbs. Both takes about the same time to deliver. That's ridiculous.
Just because companies spoils you with free shipping doesn't mean its ridiculous for another to charge. N4 is stupid cheap as it is. Just be wait.
Unless you are willing to ship something for free and with saturday delivery, don't complain.
It depends to be honest. If you need it sat, my suggestion is to track it. If the phone is in a local distribution center, call them and arrange a pick up
Sent from my SGH-I777 using Tapatalk 2
OmgitzFire said:
At least they should have the common decency to give us Saturday shipping or have it listed as an option. But i understand that maybe UPS fault? But still not even preorders were offered .
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yeah I agree they should have had an option for saturday but think about it from google's POV.
They have a ton of unit to ship and mistakes will happen if they don't keep things simple.
Google isn't a hardware complain, They are a search engine, advertising and software company. So they could only have 100 warehouse workers trying to get everything out vs apple with 1000 (made up number) so its easier for them and have lessen the chance of a mistake. Or shipping the saturday ones with regular shipping times.
Who compares shipping to Amazon? Seriously. Amazon sends a million shipments a day. They have their own carrier distribution facilities. Amazon is in a league of their own with shipping so don't expect other companies to live up to their level.
PlanBSTi said:
$14 for shipping is cheap. Move to canada.
Anything you buy from the states is almost least $20 for 2 weeks delivery time. That's for something that weights a pound. I paid $100 to ship a turbo over from the states to canada. That took 2 weeks. It cost a dealer about $1500 to ship a car. And i'm paying $100 to ship a turbo that weights maybe 15lbs. Both takes about the same time to deliver. That's ridiculous.
Just because companies spoils you with free shipping doesn't mean its ridiculous for another to charge. N4 is stupid cheap as it is. Just be wait.
Unless you are willing to ship something for free and with saturday delivery, don't complain.
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So because you pay international shipping rates it makes sense to charge international rates for domestic shipping as well? If anything that makes the shipping price even more absurd.
Stop acting like Google is some mom and pop company, they are one of the richest companies in the world and have been shipping phones out of Play for the past year with multiple warehouses, they do not pay full price for shipping like we do because they ship thousands of products a month and get bulk discounts like every other retailer. Ive gotten far better and cheaper service from Ebay stores than I have from Play, and they have to pay full price for shipping.
The poor service would be much easier to swallow if they didnt charge far more in shipping than any other retailer on the internet.
For my developer edition GSM, they still have not charged me, I have the phone right now, what?
Sent from my XT1053 using xda app-developers app
Locklear308 said:
For my developer edition GSM, they still have not charged me, I have the phone right now, what?
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I would give them a call to let them know.
Pending your situation that being purchase or replacement. The problem could be shipping warehouse in Texas and customer call and order center outsourced in a foreign country. I sent a phone back that took five and 12 people to confirm they received it.
Moto X
Locklear308 said:
For my developer edition GSM, they still have not charged me, I have the phone right now, what?
Sent from my XT1053 using xda app-developers app
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I wasn't charged until 3 weeks after i received my VZW Dev Edition.
rebretz000 said:
I wasn't charged until 3 weeks after i received my VZW Dev Edition.
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No wonder they bleed money!
Well if they are they need to hurry up. I don't like keeping large amounts in my checking lol
But if I got a free phone I guess that's pretty dope... Still feel bad though
Sent from my XT1053 using xda app-developers app
Locklear308 said:
Well if they are they need to hurry up. I don't like keeping large amounts in my checking lol
But if I got a free phone I guess that's pretty dope... Still feel bad though
Sent from my XT1053 using xda app-developers app
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If that was a debit transaction, the amount should be frozen.
Locklear308 said:
For my developer edition GSM, they still have not charged me, I have the phone right now, what?
Sent from my XT1053 using xda app-developers app
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We ordered a DE GSM and a Motomaker GSM the same day. They charged us for the Motomaker within a couple days. Didn't get charged for the DE until 2+ weeks after I received it.
rsage said:
We ordered a DE GSM and a Motomaker GSM the same day. They charged us for the Motomaker within a couple days. Didn't get charged for the DE until 2+ weeks after I received it.
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Credit card or debit card?
Cozume said:
Credit card or debit card?
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Visa debit card I think (from my bank, not a gift card)
rsage said:
Visa debit card I think (from my bank, not a gift card)
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Mine was on a Credit Card
rsage said:
Visa debit card I think (from my bank, not a gift card)
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wow so they don't freeze the amount before they ship?
You'll get charged, don't worry. I thought it was a glitch or something too when I bought mine, but depending on what type of card you used to buy your device, the lag between when you purchase it and when the money is withdrawn could be many days later (mine was on day 6). I don't know why, I just know that has been happening.
ZubaZ said:
You'll get charged, don't worry. I thought it was a glitch or something too when I bought mine, but depending on what type of card you used to buy your device, the lag between when you purchase it and when the money is withdrawn could be many days later (mine was on day 6). I don't know why, I just know that has been happening.
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I ordered on debit card on the 10th and got a "pending transaction" hold on funds on the 14th, that's the same day I received the phone. Then the next day the authorization totally disappeared from my debit card, the money on hold was released, and I haven't been charged yet. Free phone? I doubt it, but most pending authorizations are actually deducted within 24-48 hours. How long do they have to get their money? Hell, it's been 10 days.....
badger06 said:
I ordered on debit card on the 10th and got a "pending transaction" hold on funds on the 14th, that's the same day I received the phone. Then the next day the authorization totally disappeared from my debit card, the money on hold was released, and I haven't been charged yet. Free phone? I doubt it, but most pending authorizations are actually deducted within 24-48 hours. How long do they have to get their money? Hell, it's been 10 days.....
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I know I have said it before but I have to say it again - no wonder Motorola loses so much money. You can't run a business like this. Now that they have unfrozen the funds, they run the risk you will spend the available money in the account. Not everyone does a good job balancing their checking account.
They would have recourse against you if there weren't sufficient funds at the time they get around to trying to debiting them, but it would be costly trying to bill you and then turn you over to collections if you didn't pay.
I have never seen such a poorly run business like this before!
Cozume said:
I know I have said it before but I have to say it again - no wonder Motorola loses so much money. You can't run a business like this. Now that they have unfrozen the funds, they run the risk you will spend the available money in the account. Not everyone does a good job balancing their checking account.
They would have recourse against you if there weren't sufficient funds at the time they get around to trying to debiting them, but it would be costly trying to bill you and then turn you over to collections if you didn't pay.
I have never seen such a poorly run business like this before!
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Yea, I get what your saying. I was on slickdeals and saw that everyone was getting charged within 48 hours of ordering and thought that I may have gotten lucky and payment fell through the cracks. Until I asked on the forum and someone referred me to this thread. Seems that this is not a one off unique situation.
I have no false hope that the charge won't go through in the near future and that I'll get a free phone (I wouldn't complain though). However, just for sake of argument. How long does a company have to retrieve their money off of a debit card after you order something? I wouldn't think that they could just wait a year to deduct funds. I wonder how long a person would have to wait in the event that they wanted to close their checking account or change banks? There has to be some kind of time limit.......
badger06 said:
However, just for sake of argument. How long does a company have to retrieve their money off of a debit card after you order something? I wouldn't think that they could just wait a year to deduct funds. I wonder how long a person would have to wait in the event that they wanted to close their checking account or change banks? There has to be some kind of time limit.......
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I am sure there is no one-size-fits-all answer because I am sure the account agreement you agreed to when you activated your debit card varies from bank to bank and includes a choice of law provision in it. And there are federal laws that govern electronic funds transfers, too.
The best and probably only way to get the answer to that question without paying a lawyer to research your particular case is to call your bank and ask them.
But even if your bank refuses to process the debit after a certain period of time, Motorola would not be without recourse against you. They can have the IMEI of your device blacklisted and they can bill you for the phone even after they blacklist the IMEI. If you don't pay the bill, they can sell the debt to a collection agency and the collection agency can get a judgment against you and levy on your account. If you do pay the bill, they can unblacklist your device.
Now there are statute of limitations on debt collection (varies by state), but those are usually long, like on the order of 3-6 years, some states even 10 years!
SOLs for Debt Collection
I know in your mind you paid your debt for the phone when you authorized the debit card transaction, but until it is actually processed, you are in debt to Motorola for the price phone. And you can't just assume that you have no responsibility to keep the funds available for the debit. As I stated a couple of times now, you need to call Motorola and discuss this with them.
Now this is just crazy we are even discussing this because it is just crazy for Motorola to conduct business like this.
This happened to me when I bought 2 PS4's from Walmart.com I received the 2 consoles and didn't get charged at all. 2 weeks passed by and all my money was still in the bank. I think it was on the 16th day when they took the funds out. I was pretty confused, never bothered to ask why though.
Sent from my XT1060 using Tapatalk
If the funds aren't there when they try to get them....they'll just blacklist your phone. Paperweight.
Sent from my Moto X cellular telephone...
kj2112 said:
If the funds aren't there when they try to get them....they'll just blacklist your phone. Paperweight.
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They can blacklist AND still try to collect on the debt. Just like if you cancel your line before your contract is up - the wireless carriers can blacklist your device AND try to collect the ETF.
Ordered it yesterday they shipped it overnight and I get a message today that UPS is trying to locate it. UPS and Tmobile are pointing fingers at each other. One company said they shipped it another one said they never picked up the package. Can You Guess Who Is Who? Took me 16 calls to tmobile for them to finally put in a lost item ticket and ship me another one over night. So now it'll be here on Monday!!! Maan I wanted to play with my new toy over the weekend. Good things come to those who wait I guess.:crying:
memtenn said:
Ordered it yesterday they shipped it overnight and I get a message today that UPS is trying to locate it. UPS and Tmobile are pointing fingers at each other. One company said they shipped it another one said they never picked up the package. Can You Guess Who Is Who? Took me 16 calls to tmobile for them to finally put in a lost item ticket and ship me another one over night. So now it'll be here on Monday!!! Maan I wanted to play with my new toy over the weekend. Good things come to those who wait I guess.:crying:
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Last time this happened to me, TMO filed a ticket to just attempt to locate the phone... which took another two weeks.
SMH.
OP you might get lucky and end up with a free G4 when 2 will magically appear on Monday
Wow, I would have cried! Got mine ok.
shook187 said:
OP you might get lucky and end up with a free G4 when 2 will magically appear on Monday
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If so, donate one to a Dev to work on root!
Sent from my S5 using your mom
Dennisg34 said:
If so, donate one to a Dev to work on root!
Sent from my S5 using your mom
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Or just be honest and return one... But who does that really?!
20degrees said:
Or just be honest and return one... But who does that really?!
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Companies screw US all the time, f*** them
Sent from my S5 using your mom
Dennisg34 said:
Companies screw US all the time, f*** them
Sent from my S5 using your mom
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No they don't. They sell products and services at a certain price. Don't want "screwed"? Don't buy said product or services.
I'm betting you're the type of person to find a wallet, remove cash, then return it or throw it back on the ground.
20degrees said:
No they don't. They sell products and services at a certain price. Don't want "screwed"? Don't buy said product or services.
I'm betting you're the type of person to find a wallet, remove cash, then return it or throw it back on the ground.
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Um no. I have Verizon, so believe me when I said f*** them. They DO screw you. Get off your high horse. I'm not a low life with innocent people.
Sent from my S5 using your mom
I got boned by vzw. I did po on 27th (before it offically opened in 28) and they messed up my order somehow. By the time the reached out to me to fix it - it was after 3pm so mine did not go out like everyone else's so mine will come 1 maybe 2 days late now. It took 1,5hrs & 3 people to fix the issue. Why? Because I ordered & paid full retail and that threw all of vzw into a loop they couldn't rectify.
I did eek a $25 credit out of them for all of the hassle. So I suppose that is some consolation - but I'd rather have the phone Monday given my schedule.
shook187 said:
OP you might get lucky and end up with a free G4 when 2 will magically appear on Monday
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I know right. Lol
MicroMod777 said:
Wow, I would have cried! Got mine ok.
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I almost did but my wife was with me.lol
20degrees said:
No they don't. They sell products and services at a certain price. Don't want "screwed"? Don't buy said product or services.
I'm betting you're the type of person to find a wallet, remove cash, then return it or throw it back on the ground.
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Now companies do get us alot but take forever to fix their mistakes but the last T-Mobile rep really took care of me credited me back the overnight shipping cost and even waived the 60 tax for the phone itself so yes if I end up getting two on Monday I will return one. She will be the one that saved them from me being devious if i do get two phones because the first 15 reps that I spoke to (and I do mean 15) lied and told me it was )a. On the truck for delivery or )b. It was same day shipping and delivery (I knew that was a lie). So they will screw you if you let them or don't catch them. Consistency with them is key I guess.
I got mine next day, but the package was cut open....phone was in and sealed so all is well...the return shipping bubble bag for my note edge for jump was missing tho
nonmindo said:
I got mine next day, but the package was cut open....phone was in and sealed so all is well...the return shipping bubble bag for my note edge for jump was missing tho
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I didn't get a return bag either. I went to the local t-mobile store and they have me the bubble wrap and a new envelope
fryingpan0613 said:
I didn't get a return bag either. I went to the local t-mobile store and they have me the bubble wrap and a new envelope
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I called customer care cause tge part in the instructions that said "failure to use enclosed bag may result in denial"... They said as long as the return label is used and phone well padded its ok, id suggest if anyone else has this issue and they use their own box to call CC and have them note on ur account
20degrees said:
No they don't. They sell products and services at a certain price. Don't want "screwed"? Don't buy said product or services.
I'm betting you're the type of person to find a wallet, remove cash, then return it or throw it back on the ground.
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Right, like Verizon isn't screwing us when they took away our subsidized phones on unlimited data plans, which was one of the reasons we got that plan in the first place. Then you have other carriers that throttle data use after you sign up without being told about throttling. Believe me, carriers screw customers over all the time.
There is a huge difference between your two examples. T-Mobile likely has some sort of insurance for lost packages anyways.
geoff5093 said:
Right, like Verizon isn't screwing us when they took away our subsidized phones on unlimited data plans, which was one of the reasons we got that plan in the first place. Then you have other carriers that throttle data use after you sign up without being told about throttling. Believe me, carriers screw customers over all the time.
There is a huge difference between your two examples. T-Mobile likely has some sort of insurance for lost packages anyways.
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I worked for Verizon as tech for 4 years and can tell you first hand they are greedy bastards. Their top management is rude and arrogant always competing for #1 positions at the cost of their employees and customers. I saw people get fired every month for bs stuff.
Also all they care is about the high earning customer who can pay that $500 a month cell bill and want to squeeze every last penny out of them. Sadly they do and get away with it and lock them in for 2 year contracts.
memtenn said:
Ordered it yesterday they shipped it overnight and I get a message today that UPS is trying to locate it. UPS and Tmobile are pointing fingers at each other. One company said they shipped it another one said they never picked up the package. Can You Guess Who Is Who? Took me 16 calls to tmobile for them to finally put in a lost item ticket and ship me another one over night. So now it'll be here on Monday!!! Maan I wanted to play with my new toy over the weekend. Good things come to those who wait I guess.:crying:
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Everytime I order something like my g4 as I'm tracking the phone through ups I always fear that the phone will get lost or just not show up.... But it did. Wooo hooo. I took it up to BestBuy and some phone Stores to try to get a case for it. they're looking at me like WTF we ain't even got that phone yet how the hell if you get it.