Database Users

[Q] Sprint bill to account

I was wondering if i were to bill this phone to my account would i have to pay it in full the next month or could i go maybe three months paying it off in installments

doingitdaily said:
I was wondering if i were to bill this phone to my account would i have to pay it in full the next month or could i go maybe three months paying it off in installments
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You can set it up to pay in installments but it depends if you're even eligible to get a phone billed to your account. Some accounts are not eligible at all (depends on credit) and some with a spending limit must be with Sprint for 18 months without outstanding payments to become eligible. While customers with good credit or long standing Sprint customers have no problems at all.

Most areas will NOT allow you to bill this or the EVO to your account because the phone is in such high demand, and people just aren't paying for it and going into collections. Sad but true.

I have had three phones billed to my account but I always paid in full the following month since I'm not due for a upgrade and the phones $500 I would rather pay installments than that big chunk of money thanks for the help
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entropism said:
Most areas will NOT allow you to bill this or the EVO to your account because the phone is in such high demand, and people just aren't paying for it and going into collections. Sad but true.
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No store can decline billing a phone to an account, so if you were told no, you need to report that store/manager.

Actually, you're incorrect there. The ability to bill to an account is based on the credit code that is assigned to the account at the time of creating it. This credit code is based on previous credit history. If you have a spending limit at all, you won't be eligible for it. If your credit improves and you have good payment history on your account, you may be able to have the finance department see if they can adjust your credit code, though they may have changed that.
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keebler021 said:
Actually, you're incorrect there. The ability to bill to an account is based on the credit code that is assigned to the account at the time of creating it. This credit code is based on previous credit history. If you have a spending limit at all, you won't be eligible for it. If your credit improves and you have good payment history on your account, you may be able to have the finance department see if they can adjust your credit code, though they may have changed that.
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You're also wrong. It's based off your credit score when you first open an acct. After 18 month of service and 12 month of no late payments it can be removed. Manual credit (not finance) CAN remove it under very special circumstances if you do not meet the 18/12 rule. Some spending limit accounts DO allow billing to account, though extremely rare and believe it or not there are a ton of non-spending limit accounts that do not allow billing to account. All accounts under 90 days are considered no billable as well.
I was referring to a store declining billing to account because of the phones "high demand" just like the customer who called me a few days ago saying he was declined because the phone is in such high demand that they will only sell to local area codes. Completely false and illegal to be honest.

Actually it occurs to me that you probably meant that a store couldnt deny bill to account just because of the modelof phone. Sorry about that. You're right there
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keebler021 said:
Actually it occurs to me that you probably meant that a store couldnt deny bill to account just because of the modelof phone. Sorry about that. You're right there
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np
10chars

Oh sorry about that then. Finance, credit department. Whichever. Either way, I wasn't sure if that could still be done. Apparently it can. Good to know.
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keebler021 said:
Oh sorry about that then. Finance, credit department. Whichever. Either way, I wasn't sure if that could still be done. Apparently it can. Good to know.
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Yeah I get them done all the time, generally the basic rule is, you can have a few late payments, maybe 5 or 6 but no hotlines/suspensions and they will remove the ASL from the account... of course a lot more goes into it, payments vs adjustments, acct tenure, number of lines, etc.

Also, it will be fully charged to your account if your account can be billed. I've yet to see an account that is partially charged for multiple months to make the total price up. The best way to do this to give yourself the most time to pay it off is the day of or the day after your billing cycle starts (mines the 13th, so 13th or 14th for me) so you have a full month, plus the time to process the bill, plus the time until its due, plus the automatic 10 day grace period after the due date that you get without any late payment penalties, which will add up to almost 2 full months.

I did a bta with one of my previous phones and had bta a bunch of accessories too. About a week or two after the bill was past due, the finance dept called and started leaning on me hard. I told them that I was going through some financial tough times with the car being repaired recently and trying to get the cell bill up to date. They didn't care. That pissed me off royally.
I tore into the girl on the phone and told her to look up in her records for how long I've been a sprint customer. I've been with them for over thirteen years and you are treating me like a deadbeat scumbag? They said we need xxx amount paid in like two or three days or it will go to the collections department. I was irate!
I told her I would pay what I can, when I can and it's impossible for me to pay that amount in that short of time. She asked if I could borrow the money from someone. At this point, she was just throwing more gas on the fire with me.
I told her that she could do whatever she wants, that I don't care anymore. If you want to turn this into collections, go right ahead because you WILL lose me as a customer! I told her if she wanted to turn my phone off right then, to go ahead and save the trouble of doing it in a few days.
Does that answer your question about if they will "finance" or let you make payments?
If they let you bill to account, ask yourself if you know for a fact that you can pay your monthly bill plus the cost of the phone in thirty days or less (no sweat), then go for it. If not, save up for it and buy it when you have the money in hand.

herbthehammer said:
I did a bta with one of my previous phones and had bta a bunch of accessories too. About a week or two after the bill was past due, the finance dept called and started leaning on me hard. I told them that I was going through some financial tough times with the car being repaired recently and trying to get the cell bill up to date. They didn't care. That pissed me off royally.
I tore into the girl on the phone and told her to look up in her records for how long I've been a sprint customer. I've been with them for over thirteen years and you are treating me like a deadbeat scumbag? They said we need xxx amount paid in like two or three days or it will go to the collections department. I was irate!
I told her I would pay what I can, when I can and it's impossible for me to pay that amount in that short of time. She asked if I could borrow the money from someone. At this point, she was just throwing more gas on the fire with me.
I told her that she could do whatever she wants, that I don't care anymore. If you want to turn this into collections, go right ahead because you WILL lose me as a customer! I told her if she wanted to turn my phone off right then, to go ahead and save the trouble of doing it in a few days.
Does that answer your question about if they will "finance" or let you make payments?
If they let you bill to account, ask yourself if you know for a fact that you can pay your monthly bill plus the cost of the phone in thirty days or less (no sweat), then go for it. If not, save up for it and buy it when you have the money in hand.
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Yes... because it was her fault that you're going through financial issues and car issues but you decided to buy a new phone... smart one on your part eh? I'll tell you the same thing I tell everybody, this is a "FOR PROFIT" business, pay your bill you get service, you don't pay your bill, your service get's shut off, it's as simple as that. They did allow you to do a payment arrangement, however you just did not agree with the terms. Next time you're having financial issues, spend $50 on a ****ty phone instead of $200 on a device you can't afford. (Don't take this personally)

herbthehammer said:
I did a bta with one of my previous phones and had bta a bunch of accessories too. About a week or two after the bill was past due, the finance dept called and started leaning on me hard. I told them that I was going through some financial tough times with the car being repaired recently and trying to get the cell bill up to date. They didn't care. That pissed me off royally.
I tore into the girl on the phone and told her to look up in her records for how long I've been a sprint customer. I've been with them for over thirteen years and you are treating me like a deadbeat scumbag? They said we need xxx amount paid in like two or three days or it will go to the collections department. I was irate!
I told her I would pay what I can, when I can and it's impossible for me to pay that amount in that short of time. She asked if I could borrow the money from someone. At this point, she was just throwing more gas on the fire with me.
I told her that she could do whatever she wants, that I don't care anymore. If you want to turn this into collections, go right ahead because you WILL lose me as a customer! I told her if she wanted to turn my phone off right then, to go ahead and save the trouble of doing it in a few days.
Does that answer your question about if they will "finance" or let you make payments?
If they let you bill to account, ask yourself if you know for a fact that you can pay your monthly bill plus the cost of the phone in thirty days or less (no sweat), then go for it. If not, save up for it and buy it when you have the money in hand.
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I have to say my experience was different, I put a Moment on my account about a year ago and asked if it was ok if I paid half this month and half the next they had no problems as long as my call bill was kept up to date they could put a note on the account. Paid my phone bill in full + half the Moment then next month paid the bill again with the second half and never had an issue. Then again I never went delinquent with the primary contract that might be the difference maybe.

DirtyShroomz said:
All accounts under 90 days are considered no billable as well.
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Is that a hard limit? Even if I qualified for 5 lines with no deposit and no spending limit and my account is in good standing?

Not sure about the 18 month thing. I have only been with Sprint since last November, and have been billing to my account since day 91. Pre, hero, and the evo. No problems. I'm also eligible for up to 10 lines, so don't know what kind of credit code I have.
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nismology said:
Is that a hard limit? Even if I qualified for 5 lines with no deposit and no spending limit and my account is in good standing?
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Yes, all accounts within their first 90 days can not have anything billed.

So, just to clarify - if I'm a new customer, switching to Sprint for the Epic, I wouldn't be able to bill it to my account, correct?

Yepthat would be correct
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Xoom coming to Sprint tomorrow.

Xoom coming to sprint tomorrow still $599. I don't know if I am just easy out of the loop on this or what and a google search told me nothing. But I went into my sprint store today and they told me that the xoom is launching tomorrow. They even offered to let mar have one today but I'm not interested. Just thought I would let you guys know if you didn't already. Like I said couldn't find out on google.
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bsbokc said:
Xoom coming to sprint tomorrow still $599. I don't know if I am just easy out of the loop on this or what and a google search told me nothing. But I went into my sprint store today and they told me that the xoom is launching tomorrow. They even offered to let mar have one today but I'm not interested. Just thought I would let you guys know if you didn't already. Like I said couldn't find out on google.
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Xoom wifi is being sold in stores.
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It was available on the store officially 5/8, I ordered mine last night, can't wait!!! Love that I can charge it to my account and pay it off on my own time.

trhonda2000 said:
It was available on the store officially 5/8, I ordered mine last night, can't wait!!! Love that I can charge it to my account and pay it off on my own time.
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Me too! 10 chars

trhonda2000 said:
It was available on the store officially 5/8, I ordered mine last night, can't wait!!! Love that I can charge it to my account and pay it off on my own time.
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How do you do that. I would jump on this if I could do that.
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Wouldn't you have to pay it off on the next bill? I don't like charging stuff to my account because I'd rather pay for it in full. I didn't know you can essentially finance equipment.

gqstatus0685 said:
Wouldn't you have to pay it off on the next bill?
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That is the way it has always worked with my account...

Just make sure you dont get caught up dude @ the guy who said he would pay it off at his own pace.
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the xoom was released on sunday. i ordered one and have it now. none of the stores had it in stock.. perhaps tomorrow they will. i sold my 3G version....
and yes you can charge equipment to your account.

I'm a girl btw, and I was told by the Sprint collections department that you do not have to pay it off in full the next billing cycle, that there is no time limit as long as they see you are paying on it, so we will see.
EDIT TO ADD: I was told that I had no limit on my account, not sure if that has anything to do with it. I know Sprint implements "spending limits" to some customers and some have no limit, so not sure if this has anything to do with it.

Too bad they don't have a 3/4G version available. Would love to add it to my unlimited plan.

trhonda2000 said:
I'm a girl btw, and I was told by the Sprint collections department that you do not have to pay it off in full the next billing cycle, that there is no time limit as long as they see you are paying on it, so we will see.
EDIT TO ADD: I was told that I had no limit on my account, not sure if that has anything to do with it. I know Sprint implements "spending limits" to some customers and some have no limit, so not sure if this has anything to do with it.
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That's the most insane thing I've heard in a while. I've never heard of anyone doing this. So you're going to float your bill and pay fees and other penalties until you can afford to pay it off? If you have even a slightly good credit rating you could get a $600 credit card with 0% for a year probably...

i added a couple of mobile phones several years ago to my account--not at the same time but one was one year and then a year later or so..
anyway, i paid the mobile handset off across 2 billing cycles at least (phone was like 600 ish then) and had no fees or extra costs.
the main thing was paying your wireless bill on time.
home girl's case may be solid and unique to her case so i am inclined to believe her based on my past experience.
you must not have any limits or ASL on your account and be in good standing with no past due balance. im sure you may know this...

From what I was told purchasing "equipment" doesn't incur fees, only your service bill does. I will still pay my service bill on time but the equipment I charged will be paid off in payments. After searching online I too am seeing conflicting information regarding this, so now I'm slightly leary. Worst case scenario I will be sending it back if what I was told was false.

Yeah I've been with Sprint for like 7 years since I was in high school. I don't have a spending limit on my account and pay my bill in full every month and never had one late payment. I don't like to bill to my account but to each is own.
I prefer to just pay it in full just be to be on safe side of things. Good luck with your purchase though but just make sure you call to verify the payment plan options because it's harder to get things fixed when they are screwed up.
I'm only saying to call because every time I call Sprint I get conflicting information and nobody seems to know what they are doing. Also if you want to check your Sprint Credit Worthiness log into your Sprint account then delete the address bar and replace it with this:
javascript:function getYesNo(s){if(s=='Y') {return 'Yes';}else{return 'No';}};alert("Your Hidden Stats:\n\nSprint Financial Value: "+loyaltyAccVal+" of 10 (higher is better)\nCredit Class: "+creditClass+"\nAccount Spending Limit: "+getYesNo(aslFlag)+"\nHotlined Account: "+getYesNo(hotlineFlag));
and hit enter. A box will pop up and that will show you. I believe it would be correlated to the results if they will allow you to bill to your account.
Mines shows:
Sprint Financial Value: 7 out of 10
Credit Class: G1
Account Spending Limit: No
Hotlined: No

Well I've gotten conflicting info when calling. When I speak to sales they have no idea and put me on hold to find out and then tell me it has to be paid in full after speaking with the "collections department", when I spoke to someone in billing I was told that it doesn't have to be paid in full and many customers have "made payments" on purchases billed to their account. I would love to pay for it in full but I can't shell out $600 at once so that's why this option appealed to me, if it turns out that's not the case as I stated before I will give them hell and worst case scenario return the equipment.

Yeah just looking out for you. I always call multiple times and ask for a manager because there are a bunch of nifnards working for Sprint.

gqstatus0685 said:
Yeah just looking out for you. I always call multiple times and ask for a manager because there are a bunch of nifnards working for Sprint.
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LOL isn't that the truth! Its going to really piss me off if that's not how it works for my account as I was really looking forward to getting the Xoom and accessories I ordered. I hate calling there because I can never get a straight answer about anything, and the order is already out for delivery so too late to cancel if that's true, I will truly give them hell if I was given false information.

there is no pay plan. they give you about 2 bill cycles which is plenty. if you need more time, make sure you are showing good faith--by paying your wireless bill and also paid a good portion of yourequipment--this gives you good favor with the account rep and they may be more inclined to help.
we all want to pay our balances off at once--however sprint extends this as a courtesy to their good customers. if you know you can afford the device you can maximize your purchasing power in a short time period.

I did call accounting services again to confirm my initial answer towards this. I was told there is no official "payment plan" per say, however they do not "require" you to pay the equipment off the following billing cycle. He did mention as long as you are paying your cell bill and making payments towards the balance there should be no problems, however he recommended that its paid off in a "timely manner". So yep, basically what the poster above me said. We shall see...

Don't worry if you think you over spent on Galaxy S3. Price protection may cover u.

So I talked to my credit card company today and they said that they will cover/repay me the price drop within the first 60 days of the purchase. The customer service rep was generous and told me that most of the credit card companies have this policy for 30 or 60 days price protection.
After doing some research I found out that out of my 8 credit cards, 6 of them have price protection on them.
This is my card's policy:
http://www.maximizingmoney.com/cred...owest-price-on-freedom-credit-card-purchases/
Please go ahead and try giving your credit card company a call and ask for the price protection policy. You may be lucky to have 90 days protection and so you can wait for longer for even more price drop.
Note: Most of these card companies cover purchases only in US. So you may be lucky only if you bought it from Negri or expansys. Also you have to be minimum a resident of US for this offer.
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Reserved for updating the list of credit cards which support it.
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Some credit cards offer warranties on phones too. I'm trying to find my policy information...

SlimJ87D said:
Some credit cards offer warranties on phones too. I'm trying to find my policy information...
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Mine is covering me for 90 days for some items and for one year for a few other. I have to check it out which warranty if at all will be applicable... Even though I strongly believe that I'm never gonna need this warranty
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I just called my bank, BofA. This is a legitimate website to check your benefits.
https://www.benefitinformationcenter.com/Index.aspx
You are only using your generic first 10 digits, which is generic to your card. There is no way any information can get stolen from you. For example, my GF and I have the same card and the same first 10 digits.
This sounds interesting.
Purchase Replacement - Purchase Replacement - Within the first ninety days of the date of purchase, Purchase Replacement will replace or repair eligible items of personal property purchased entirely with your eligible card up to a maximum of $500 per claim and $50,000 per year, in the event the item is lost, stolen, or damaged. Certain exclusions, restrictions, and limitations apply. Refer to your Benefits Guide for further details.
1-800-678-0768
Available Monday - Friday, 8am-10pm ET
Saturday & Sunday 8am-6pm ET
Visa Warranty Manager Service - Warranty Manager Service offers you a number of valuable features, including warranty registration and Extended Warranty Protection. It also offers Extended Warranty Protection that doubles the free repair period under the original manufacturer’s written U.S. repair warranty up to one additional year on eligible warranties of three years or less when an item is purchased entirely with your eligible card. Certain exclusions, restrictions and limitations apply. Refer to your Benefits Guide for further details. Learn More
To file a claim:
Call 1-800-551-8472 or visit www.visa.com/eclaims
Available 24 hours a day
Seven days a week
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Here's an example of the benefits of your card.

Just called my bank to obtain some additional information.
All I need is the non auction advertisement And it can be an online ad.
I can file a claim today, and if the price drops again within sixty days I can file it again!
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I'm reading this thread, and it sounds imaginary to me.
Is money growing on trees now???
In Israel, The bank / credit card company will laugh at me if I call with such queries.

ceo.mtcl said:
Just called my bank to obtain some additional information.
All I need is the non auction advertisement And it can be an online ad.
I can file a claim today, and if the price drops again within sixty days I can file it again!
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Click to expand...
Click to collapse
Just use the website I provided, it's legit. It will list your benefits out and how you can take advantage of them, what numbers to call, etc.
eitama said:
I'm reading this thread, and it sounds imaginary to me.
Is money growing on trees now???
In Israel, The bank / credit card company will laugh at me if I call with such queries.
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I don't know what to say about this comment besides... -_-

SlimJ87D said:
Just use the website I provided, it's legit. It will list your benefits out and how you can take advantage of them, what numbers to call, etc.
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I tried; That website is not recognizing my chase freedom credit card from first ten digits. I did call my credit card company and got all the information though. I'm wait for a month more and then file for it. I can easily get atleast hundred bucks back by price protection.
I don't know what to say about this comment besides... -_-
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Lol benefits of living in US, that's all I can say ...
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Tag for later

It says cell phones are excluded though.

dasistsparta said:
It says cell phones are excluded though.
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What says? Lemme see that as well?
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ceo.mtcl said:
What says? Lemme see that as well?
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Click to expand...
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Read the list of the exclusions

dasistsparta said:
Read the list of the exclusions
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I read the list of exclusions and also talked to my credit card.
This is what the exclusions says:
Cell phone service agreements and cell phone contracts.
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This phone is a piece of equipment and not a service agreement or any contract. My credit card company also confirmed this. I will get the refund back.
Sent from either International or AT&T GS3

Good news...
I got my refund of $60 back due to price protection on credit card. Hopefully many others made use of this trick.
Dear *****,
I am writing to alert you that your claim filed under the Price Protection Benefit has been paid. The check has been issued in the amount of $60.00.
This represents the difference between the original purchase and the sale price excluding taxes.
You will receive the check in the mail within approximately 7-10 business days.
Should you have any questions please contact us.
ENHANCEMENT SERVICES
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☞ sent from GS3 or Nexus

what do I do if I paid around 400 mexican pesos on it 8smth around 35 dlls xD)

alankstiyo said:
what do I do if I paid around 400 mexican pesos on it 8smth around 35 dlls xD)
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Well this article is not for stolen phones...
☞ sent from GS3 or Nexus

Got my $75 dollar check mailed! Thanks for the reminder of such a great benefit OP!!

tsangwc said:
Got my $75 dollar check mailed! Thanks for the reminder of such a great benefit OP!!
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You are welcome. Looks like only a few made use of this feature though.
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[Q] Nexus 7 payment no longer pending

So, I'm not sure if this is a good thing, but, when I checked my bank account a minute ago, I had $277 more dollars than yesterday and there is no longer a pending charge from Google for that amount. I know I'm probably worrying too much, but did this happen to anyone else?
And if not, should I contact them?
Thanks

mrfahrenheit94 said:
So, I'm not sure if this is a good thing, but, when I checked my bank account a minute ago, I had $277 more dollars than yesterday and there is no longer a pending charge from Google for that amount. I know I'm probably worrying too much, but did this happen to anyone else?
And if not, should I contact them?
Thanks
Click to expand...
Click to collapse
There is only so long they are legally able to hold funds without shipping the product.

Since its a pre order it should be different right? They can hold till ship date
Sent from my Galaxy Nexus using xda app-developers app

they put a 3 day hold on the money in ur account then they will take it out when it ships. thats why u have the money now because its not being held anymore

Mine is still gone. Used debit card.

The time period on a hold depends on your bank. My credit union will hold for 10 days but my old bank would only hold for three.

got556 said:
Mine is still gone. Used debit card.
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Same is the case with me. I also used debit and the money is still not back yet.

same here, no more pending
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saadi703 said:
Same is the case with me. I also used debit and the money is still not back yet.
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It varies based on your institution, you can call the number on the back of your debit card to confirm exactly what their practices are for holding funds but technically even though it showed up as you having X amount less in your account it was never actually withdrawn it was just put on hold so it was no longer reflected in your "Available Balance" but the number wouldnt actually be deducted from your "Actual Balance" until it is shipped and the charge goes through.

mine's still showing as a Pending charge in my credit card. Ordered on 1st July.

Mines gone as well
MB860, CM7.2.0, Faux 026b1 1Ghz

i placed my order on July second and after reading this post decided to check my bank (chase) and they have returned the money to my account.

I can confirm that the charge is gone from my account as of today. I purchased the 16gb on July 2nd.
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hold gone aswell
I ordered on the 5th. My hold just dropped today. I emailed google wallet support just to be sure.. lol
I guess i'm a little paranoid..
Just like others have been saying.. " I'm throwing my money at the screen but nothing is happening!!! "

I ordered on 27 June and no funds have been moved in my account.

The temp charge was just to verify that funds are available during the pre order. The actual charge will take place once the tablet ships. If the funds are not available at the time of pre order, then pre oder would have been rejected.

I am not sure if you guys have preordered anything before, but the norm is the verify funds when you enter your pre-order and shows up as pending charge on your account. Since they don't actually charge you until they ship, that "hold" pending charge (authorization) falls off after a few days.
You will see the charge once they ship..
Hope that helps,
-CC

I ordered mine with a debit card and there hasn't been yet any pending charge or actual charge...

My "pending" charge is gone as well. I have my money returned, this is normal right? I read through the thread but by "gone" do you guys mean it changed to "paid" or is the transaction erased?

I spoke to google earlier today, the guy said none shipped yet, that they have been informed to say 'soon' instead of '1-2 weeks', I thought jesus ****ing christ, that's bad, cuz when you normally hear that kind of change, it means TBD, some indeterminate date, but he said no, it meant now less than 1 week, google and ASUS both have signed off on everything, whatever that might mean. As of 5:40am on 7-12, my bank shows nothing, bought 6-27 with debit.

How to place an order with Expansys??

Yeah okay, it sounds crazy but hear me out. I've never used Expansys, but guys on here seem to like them. I've always used Handtec (love them) and Negri (not crazy about them, but never a major problem)
So last night I place an order for 3 SGS4's (i9500) with expansys, using a credit card. This is the same credit card I've had for many years, I've used it to order *countless* phones from Handtec, Negri, etc. I prefer Google Checkout. Never an issue.
I get this email today:
Thank you for your order, however I'm afraid that we are unable to
accept it as a credit card order.
If you would still like us to ship your order you can pay for it by
bank transfer or Amazon checkout. .
Amazon Checkout can only be utilized if the item ordered is in stock and you will
need to create an account with Amazon (if you do not have one already) and be
subject to their security checks.
Please send a response email if you are willing to pay for your products via wire
transfer or wish to pay with Amazon checkout.
You must contact us via email so we can make sure the shipping charges are correct
before you send the wire payment.
We will send you wire instructions and the amount due. Your order will be
processed immediately upon receipt of funds in our account.
If you wish to pay with Amazon checkout, we will cancel this order and you will
need to place a new order and select that payment option.
Your credit card has not and will not be charged.
Thank you for placing your order with eXpansys.
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Okay, so I called them up to find out the problem. All he could tell me was due to security they can't accept *a* credit card. (not just *my* credit card) So I asked about going through Amazon. (I'm a prime member) He tells me they can't do that either, until the phones are actually in stock. So my ONLY choice is to pay a fee, and do a bank transfer. (which boggles my mind... the phones won't be shipping for at least 1.5 weeks)
So now what? Negri is the only other place with the I9500s, and they want $75 more per phone. I wish Handtec had them, but they only have the I9505s.
Is there something else I can do, or someone else I can talk to? I told they guy the only option I have is to use Negri, he didn't care. What am I missing?
(yes this is half rant, half question...)

Is your shipping or billing address different to the address attached to the card? sometimes they don't like that :s

Brendo said:
Is your shipping or billing address different to the address attached to the card? sometimes they don't like that :s
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Click to collapse
No, everything is the same. Like I said, it wasn't an issue with my credit card, but any credit card. My ONLY option was a bank transfer.
Its looking like I'm going to have to use Negri.

Are you talking USA or the Brits? I have used a credit card at the USA website several times.

krabman said:
Are you talking USA or the Brits? I have used a credit card at the USA website several times.
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Click to collapse
USA. The order was for 3, totaling $2300 ish.
Sent from my C6603 using Tapatalk 2

Hmmmm, wonder if it's the amount either in dollars or number of phones? Might try and see if the website will accept an order for one. If they don't there is something up with your card. I can only go back to last years order but I made that one with a different card that was subsequently cancled do to a mass security leak. At any rate I have used two different cards there for sure. If they do accept the order you could order them one at a time I suppose. Guess if there was no time cruntch that would be the cheaper route.
Wire transfers bank to bank should not be that expensive, I have done a number of them for watches and never paid more than 40 dollars so that would still be quite a bit cheaper than Negri. IMO another route would be to call up and ask to be escalated up to someone who has the authority to make a call. I would guess if buying 3 that person might be willing to deduct it from the total price.

They made it VERY clear that it wasn't anything to do with my particular card. He just said no card could be used at all.
I'm going to try and get ahold of someone else tomorrow.
Sent from my C6603 using Tapatalk 2

I have ordered from them before, but only once and no issues. The dollar amount and qty of phones could be the issue and perhaps they are concerned about fraud given the popularity of the phones, risk of not getting paid if it were a case of fraud, etc.
I would say its a tough call, doing a $2300 transfer is something I wouldn't do no matter how much I liked a reseller, you could wait until they are in stock, but you risk them selling out quickly.
What kind of guarantee are they giving you if you needed to cancel the order, how long to get the funds back, are there any fee's etc. Would they do something to offset the fee's, say a credit towards accessories, etc? Never hurts to ask and that is a nice order.

RaptorMD said:
I have ordered from them before, but only once and no issues. The dollar amount and qty of phones could be the issue and perhaps they are concerned about fraud given the popularity of the phones, risk of not getting paid if it were a case of fraud, etc.
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Yeah, I can understand that. Heck when I saw the email I thought "okay, gotta call em up" But they didn't even ask. And I called less than 10 minutes after getting the email. The guy didn't even wanna deal with me.
The person who sent me the email had already gone home, so I dealt with him. I emailed her back, perhaps I'll hear something tomorrow.

I bought my gt-i9100 and motorola xoom off of expansys. First time cc worked no problem second time they asked for money transfer which I did. Everything went fine they shipped right away. Just make sure you ask the to fill out the international warranty papers in the box.

If you'd like to PM me I can get to the bottom of this for you. Is your CC by chance issued outside of the USA? That is what initially comes to mind.
Regards,
Corey

Corey L said:
If you'd like to PM me I can get to the bottom of this for you. Is your CC by chance issued outside of the USA? That is what initially comes to mind.
Regards,
Corey
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Nah, its a normal US CC. Ive used it for some pretty large phone purchases with Handtec and Negri in the past. (some of my friends don't have their crap together, so they pay me to order them phones)

PM me order Ref and I can look at it.

Hopefully the OP wont mind since I reckon he is interested as well... When do you anticipate stock and subsequent shipment Corey?

In my case, contacted UK Expansys for a quote, as US chat support told me to contact their UK division for a quote, with European tax and warranty. Two days and no reply yet :/ Support it's not serious at all and this could be a problem in case warranty support it's needed.
Sent from my GT-I9300 using Tapatalk 2

krabman said:
Hopefully the OP wont mind since I reckon he is interested as well... When do you anticipate stock and subsequent shipment Corey?
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limited amount of white landing today, but our annual inventory starts at noon. If fedex gets to us by 10:30am, all white backorders go out today.

Bummer, I'm in early but for the black. Thanks for the update regardless.

Just an FYI for the thread, Corey was able to take care of the problem for me, but I had already placed an order w/Negri. (it shipped the very next day, no time to cancel)