Xoom coming to sprint tomorrow still $599. I don't know if I am just easy out of the loop on this or what and a google search told me nothing. But I went into my sprint store today and they told me that the xoom is launching tomorrow. They even offered to let mar have one today but I'm not interested. Just thought I would let you guys know if you didn't already. Like I said couldn't find out on google.
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bsbokc said:
Xoom coming to sprint tomorrow still $599. I don't know if I am just easy out of the loop on this or what and a google search told me nothing. But I went into my sprint store today and they told me that the xoom is launching tomorrow. They even offered to let mar have one today but I'm not interested. Just thought I would let you guys know if you didn't already. Like I said couldn't find out on google.
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Xoom wifi is being sold in stores.
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It was available on the store officially 5/8, I ordered mine last night, can't wait!!! Love that I can charge it to my account and pay it off on my own time.
trhonda2000 said:
It was available on the store officially 5/8, I ordered mine last night, can't wait!!! Love that I can charge it to my account and pay it off on my own time.
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Me too! 10 chars
trhonda2000 said:
It was available on the store officially 5/8, I ordered mine last night, can't wait!!! Love that I can charge it to my account and pay it off on my own time.
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How do you do that. I would jump on this if I could do that.
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Wouldn't you have to pay it off on the next bill? I don't like charging stuff to my account because I'd rather pay for it in full. I didn't know you can essentially finance equipment.
gqstatus0685 said:
Wouldn't you have to pay it off on the next bill?
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That is the way it has always worked with my account...
Just make sure you dont get caught up dude @ the guy who said he would pay it off at his own pace.
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the xoom was released on sunday. i ordered one and have it now. none of the stores had it in stock.. perhaps tomorrow they will. i sold my 3G version....
and yes you can charge equipment to your account.
I'm a girl btw, and I was told by the Sprint collections department that you do not have to pay it off in full the next billing cycle, that there is no time limit as long as they see you are paying on it, so we will see.
EDIT TO ADD: I was told that I had no limit on my account, not sure if that has anything to do with it. I know Sprint implements "spending limits" to some customers and some have no limit, so not sure if this has anything to do with it.
Too bad they don't have a 3/4G version available. Would love to add it to my unlimited plan.
trhonda2000 said:
I'm a girl btw, and I was told by the Sprint collections department that you do not have to pay it off in full the next billing cycle, that there is no time limit as long as they see you are paying on it, so we will see.
EDIT TO ADD: I was told that I had no limit on my account, not sure if that has anything to do with it. I know Sprint implements "spending limits" to some customers and some have no limit, so not sure if this has anything to do with it.
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That's the most insane thing I've heard in a while. I've never heard of anyone doing this. So you're going to float your bill and pay fees and other penalties until you can afford to pay it off? If you have even a slightly good credit rating you could get a $600 credit card with 0% for a year probably...
i added a couple of mobile phones several years ago to my account--not at the same time but one was one year and then a year later or so..
anyway, i paid the mobile handset off across 2 billing cycles at least (phone was like 600 ish then) and had no fees or extra costs.
the main thing was paying your wireless bill on time.
home girl's case may be solid and unique to her case so i am inclined to believe her based on my past experience.
you must not have any limits or ASL on your account and be in good standing with no past due balance. im sure you may know this...
From what I was told purchasing "equipment" doesn't incur fees, only your service bill does. I will still pay my service bill on time but the equipment I charged will be paid off in payments. After searching online I too am seeing conflicting information regarding this, so now I'm slightly leary. Worst case scenario I will be sending it back if what I was told was false.
Yeah I've been with Sprint for like 7 years since I was in high school. I don't have a spending limit on my account and pay my bill in full every month and never had one late payment. I don't like to bill to my account but to each is own.
I prefer to just pay it in full just be to be on safe side of things. Good luck with your purchase though but just make sure you call to verify the payment plan options because it's harder to get things fixed when they are screwed up.
I'm only saying to call because every time I call Sprint I get conflicting information and nobody seems to know what they are doing. Also if you want to check your Sprint Credit Worthiness log into your Sprint account then delete the address bar and replace it with this:
javascript:function getYesNo(s){if(s=='Y') {return 'Yes';}else{return 'No';}};alert("Your Hidden Stats:\n\nSprint Financial Value: "+loyaltyAccVal+" of 10 (higher is better)\nCredit Class: "+creditClass+"\nAccount Spending Limit: "+getYesNo(aslFlag)+"\nHotlined Account: "+getYesNo(hotlineFlag));
and hit enter. A box will pop up and that will show you. I believe it would be correlated to the results if they will allow you to bill to your account.
Mines shows:
Sprint Financial Value: 7 out of 10
Credit Class: G1
Account Spending Limit: No
Hotlined: No
Well I've gotten conflicting info when calling. When I speak to sales they have no idea and put me on hold to find out and then tell me it has to be paid in full after speaking with the "collections department", when I spoke to someone in billing I was told that it doesn't have to be paid in full and many customers have "made payments" on purchases billed to their account. I would love to pay for it in full but I can't shell out $600 at once so that's why this option appealed to me, if it turns out that's not the case as I stated before I will give them hell and worst case scenario return the equipment.
Yeah just looking out for you. I always call multiple times and ask for a manager because there are a bunch of nifnards working for Sprint.
gqstatus0685 said:
Yeah just looking out for you. I always call multiple times and ask for a manager because there are a bunch of nifnards working for Sprint.
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LOL isn't that the truth! Its going to really piss me off if that's not how it works for my account as I was really looking forward to getting the Xoom and accessories I ordered. I hate calling there because I can never get a straight answer about anything, and the order is already out for delivery so too late to cancel if that's true, I will truly give them hell if I was given false information.
there is no pay plan. they give you about 2 bill cycles which is plenty. if you need more time, make sure you are showing good faith--by paying your wireless bill and also paid a good portion of yourequipment--this gives you good favor with the account rep and they may be more inclined to help.
we all want to pay our balances off at once--however sprint extends this as a courtesy to their good customers. if you know you can afford the device you can maximize your purchasing power in a short time period.
I did call accounting services again to confirm my initial answer towards this. I was told there is no official "payment plan" per say, however they do not "require" you to pay the equipment off the following billing cycle. He did mention as long as you are paying your cell bill and making payments towards the balance there should be no problems, however he recommended that its paid off in a "timely manner". So yep, basically what the poster above me said. We shall see...
Related
I was wondering if i were to bill this phone to my account would i have to pay it in full the next month or could i go maybe three months paying it off in installments
doingitdaily said:
I was wondering if i were to bill this phone to my account would i have to pay it in full the next month or could i go maybe three months paying it off in installments
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You can set it up to pay in installments but it depends if you're even eligible to get a phone billed to your account. Some accounts are not eligible at all (depends on credit) and some with a spending limit must be with Sprint for 18 months without outstanding payments to become eligible. While customers with good credit or long standing Sprint customers have no problems at all.
Most areas will NOT allow you to bill this or the EVO to your account because the phone is in such high demand, and people just aren't paying for it and going into collections. Sad but true.
I have had three phones billed to my account but I always paid in full the following month since I'm not due for a upgrade and the phones $500 I would rather pay installments than that big chunk of money thanks for the help
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entropism said:
Most areas will NOT allow you to bill this or the EVO to your account because the phone is in such high demand, and people just aren't paying for it and going into collections. Sad but true.
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No store can decline billing a phone to an account, so if you were told no, you need to report that store/manager.
Actually, you're incorrect there. The ability to bill to an account is based on the credit code that is assigned to the account at the time of creating it. This credit code is based on previous credit history. If you have a spending limit at all, you won't be eligible for it. If your credit improves and you have good payment history on your account, you may be able to have the finance department see if they can adjust your credit code, though they may have changed that.
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keebler021 said:
Actually, you're incorrect there. The ability to bill to an account is based on the credit code that is assigned to the account at the time of creating it. This credit code is based on previous credit history. If you have a spending limit at all, you won't be eligible for it. If your credit improves and you have good payment history on your account, you may be able to have the finance department see if they can adjust your credit code, though they may have changed that.
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You're also wrong. It's based off your credit score when you first open an acct. After 18 month of service and 12 month of no late payments it can be removed. Manual credit (not finance) CAN remove it under very special circumstances if you do not meet the 18/12 rule. Some spending limit accounts DO allow billing to account, though extremely rare and believe it or not there are a ton of non-spending limit accounts that do not allow billing to account. All accounts under 90 days are considered no billable as well.
I was referring to a store declining billing to account because of the phones "high demand" just like the customer who called me a few days ago saying he was declined because the phone is in such high demand that they will only sell to local area codes. Completely false and illegal to be honest.
Actually it occurs to me that you probably meant that a store couldnt deny bill to account just because of the modelof phone. Sorry about that. You're right there
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keebler021 said:
Actually it occurs to me that you probably meant that a store couldnt deny bill to account just because of the modelof phone. Sorry about that. You're right there
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np
10chars
Oh sorry about that then. Finance, credit department. Whichever. Either way, I wasn't sure if that could still be done. Apparently it can. Good to know.
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keebler021 said:
Oh sorry about that then. Finance, credit department. Whichever. Either way, I wasn't sure if that could still be done. Apparently it can. Good to know.
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Yeah I get them done all the time, generally the basic rule is, you can have a few late payments, maybe 5 or 6 but no hotlines/suspensions and they will remove the ASL from the account... of course a lot more goes into it, payments vs adjustments, acct tenure, number of lines, etc.
Also, it will be fully charged to your account if your account can be billed. I've yet to see an account that is partially charged for multiple months to make the total price up. The best way to do this to give yourself the most time to pay it off is the day of or the day after your billing cycle starts (mines the 13th, so 13th or 14th for me) so you have a full month, plus the time to process the bill, plus the time until its due, plus the automatic 10 day grace period after the due date that you get without any late payment penalties, which will add up to almost 2 full months.
I did a bta with one of my previous phones and had bta a bunch of accessories too. About a week or two after the bill was past due, the finance dept called and started leaning on me hard. I told them that I was going through some financial tough times with the car being repaired recently and trying to get the cell bill up to date. They didn't care. That pissed me off royally.
I tore into the girl on the phone and told her to look up in her records for how long I've been a sprint customer. I've been with them for over thirteen years and you are treating me like a deadbeat scumbag? They said we need xxx amount paid in like two or three days or it will go to the collections department. I was irate!
I told her I would pay what I can, when I can and it's impossible for me to pay that amount in that short of time. She asked if I could borrow the money from someone. At this point, she was just throwing more gas on the fire with me.
I told her that she could do whatever she wants, that I don't care anymore. If you want to turn this into collections, go right ahead because you WILL lose me as a customer! I told her if she wanted to turn my phone off right then, to go ahead and save the trouble of doing it in a few days.
Does that answer your question about if they will "finance" or let you make payments?
If they let you bill to account, ask yourself if you know for a fact that you can pay your monthly bill plus the cost of the phone in thirty days or less (no sweat), then go for it. If not, save up for it and buy it when you have the money in hand.
herbthehammer said:
I did a bta with one of my previous phones and had bta a bunch of accessories too. About a week or two after the bill was past due, the finance dept called and started leaning on me hard. I told them that I was going through some financial tough times with the car being repaired recently and trying to get the cell bill up to date. They didn't care. That pissed me off royally.
I tore into the girl on the phone and told her to look up in her records for how long I've been a sprint customer. I've been with them for over thirteen years and you are treating me like a deadbeat scumbag? They said we need xxx amount paid in like two or three days or it will go to the collections department. I was irate!
I told her I would pay what I can, when I can and it's impossible for me to pay that amount in that short of time. She asked if I could borrow the money from someone. At this point, she was just throwing more gas on the fire with me.
I told her that she could do whatever she wants, that I don't care anymore. If you want to turn this into collections, go right ahead because you WILL lose me as a customer! I told her if she wanted to turn my phone off right then, to go ahead and save the trouble of doing it in a few days.
Does that answer your question about if they will "finance" or let you make payments?
If they let you bill to account, ask yourself if you know for a fact that you can pay your monthly bill plus the cost of the phone in thirty days or less (no sweat), then go for it. If not, save up for it and buy it when you have the money in hand.
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Yes... because it was her fault that you're going through financial issues and car issues but you decided to buy a new phone... smart one on your part eh? I'll tell you the same thing I tell everybody, this is a "FOR PROFIT" business, pay your bill you get service, you don't pay your bill, your service get's shut off, it's as simple as that. They did allow you to do a payment arrangement, however you just did not agree with the terms. Next time you're having financial issues, spend $50 on a ****ty phone instead of $200 on a device you can't afford. (Don't take this personally)
herbthehammer said:
I did a bta with one of my previous phones and had bta a bunch of accessories too. About a week or two after the bill was past due, the finance dept called and started leaning on me hard. I told them that I was going through some financial tough times with the car being repaired recently and trying to get the cell bill up to date. They didn't care. That pissed me off royally.
I tore into the girl on the phone and told her to look up in her records for how long I've been a sprint customer. I've been with them for over thirteen years and you are treating me like a deadbeat scumbag? They said we need xxx amount paid in like two or three days or it will go to the collections department. I was irate!
I told her I would pay what I can, when I can and it's impossible for me to pay that amount in that short of time. She asked if I could borrow the money from someone. At this point, she was just throwing more gas on the fire with me.
I told her that she could do whatever she wants, that I don't care anymore. If you want to turn this into collections, go right ahead because you WILL lose me as a customer! I told her if she wanted to turn my phone off right then, to go ahead and save the trouble of doing it in a few days.
Does that answer your question about if they will "finance" or let you make payments?
If they let you bill to account, ask yourself if you know for a fact that you can pay your monthly bill plus the cost of the phone in thirty days or less (no sweat), then go for it. If not, save up for it and buy it when you have the money in hand.
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I have to say my experience was different, I put a Moment on my account about a year ago and asked if it was ok if I paid half this month and half the next they had no problems as long as my call bill was kept up to date they could put a note on the account. Paid my phone bill in full + half the Moment then next month paid the bill again with the second half and never had an issue. Then again I never went delinquent with the primary contract that might be the difference maybe.
DirtyShroomz said:
All accounts under 90 days are considered no billable as well.
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Is that a hard limit? Even if I qualified for 5 lines with no deposit and no spending limit and my account is in good standing?
Not sure about the 18 month thing. I have only been with Sprint since last November, and have been billing to my account since day 91. Pre, hero, and the evo. No problems. I'm also eligible for up to 10 lines, so don't know what kind of credit code I have.
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nismology said:
Is that a hard limit? Even if I qualified for 5 lines with no deposit and no spending limit and my account is in good standing?
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Yes, all accounts within their first 90 days can not have anything billed.
So, just to clarify - if I'm a new customer, switching to Sprint for the Epic, I wouldn't be able to bill it to my account, correct?
Yepthat would be correct
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I realize that you are not getting a subsidized tablet here (if you pay full retail) but I was wondering if the month to month will still ding your credit and will they require a "deposit" to complete the activation process.
This is my only worry and I have yet to see anyone ask that so if anyone is familiar please let me know.
[edit] Well after calling around 5 Verizon Wireless stores I have come to the consensus that if you have bad credit and no existing phone line through Verizon that you will more then likely have to pay some sort of deposit for the month to month activation. They quoted me prices of $120-$400 for deposit if you have bad credit.
I was under the impression that the month to month plans didn't require any sort of credit check. I'm not willing to give that kind of information for something that I intend to immediately cancel within minutes. This is going to be interesting to see what happens.
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From the information I was able to get they will ding your credit even just for month to month just to make the Verizon account, one representative even told me that you will get billed for the month and activation fee and will not be able to pre pay. That really sucks for some of us. I still plan on getting one but this brings up more expense on a already expensive purchase.
You may want to call were you plan on purchasing it and asking.
i will let you know what happens as i have bad credit also. i ordered through wirefly and they have to authorize a credit check through verizon. That will probably start today or tomorrow. If i pass then im sure you will too.
What if you plan to pay for the Xoom and all data fees through Debit? They can't possibly NEED your credit, I don't even own a credit card!
Arcadia310 said:
What if you plan to pay for the Xoom and all data fees through Debit? They can't possibly NEED your credit, I don't even own a credit card!
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They still do. It's crap but they do. I suppose because they are risking you using minutes/data before any bill comes to you since they are a post-paid service. That is the problem, even with month-to-month data plans its post-paid. That way, instead of cutting you off like they should if you go over your data allotment, they can start racking up the charges.
I am on hold right now with Verizon, I am going to see if I can get the credit check done ahead of time like I did when I bought the HTC EVO. The guy just said there is no credit check on unsubsidized, but after I asked if you he was sure for the third time he had a revelation, said "oh ****, hold on". I am now holding on to see.
And so you know, even without credit card you still have a credit score .
EDIT: Yes there is a credit check if you buy unsubsidized. He said they have some "new conditions" or something new and that I would be "pleasantly surprised". Unfortunately, unlike Sprint, they have no pre-qualification. I am now calling Best Buy and hoping they will do it for me. I refuse to show up to pick up a 800$ tablet only to be told I have to pay between 100$ and 400$ for 1 month of a data plan I DON'T WANT.
I have been fine up to this point, but I am now getting ready to throttle someone.
setite said:
They still do. It's crap but they do. I suppose because they are risking you using minutes/data before any bill comes to you since they are a post-paid service. That is the problem, even with month-to-month data plans its post-paid. That way, instead of cutting you off like they should if you go over your data allotment, they can start racking up the charges.
I am on hold right now with Verizon, I am going to see if I can get the credit check done ahead of time like I did when I bought the HTC EVO. The guy just said there is no credit check on unsubsidized, but after I asked if you he was sure for the third time he had a revelation, said "oh ****, hold on". I am now holding on to see.
And so you know, even without credit card you still have a credit score .
Click to expand...
Click to collapse
Hopefully you don't need a 750 score to buy an overpriced device with a $20 one month plan.
Well if it's of any relief there is a Wirefly Video of this up showing the activation process and the ability to skip it entirely to use WiFi only!!!! It's at the end of the video.
http://www.youtube.com/watch?v=ieK1tWYZWGI
I still think they are going to require activation, I hope that this allows for some wiggle room though.
keitht said:
Hopefully you don't need a 750 score to buy an overpriced device with a $20 one month plan.
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It's all bull anyway. With sprint.. for the evo.. I had to do like 5 credit checks, it was weird it kept not saving. Each credit check said congratulations.. 150$ security deposit. For no apparent reason, the last time when I actually was calling to activate I was approved with NO security deposit. I wanted to say huh.. but I just kept quite and sure enough, my bill didn't have a security deposit on it . If they want a security deposit, I will demand a discount equal to the security deposit + a subsidy .
Having to pay a security deposit on 20$ worth of data.. frakkin toasters.
setite said:
It's all bull anyway. With sprint.. for the evo.. I had to do like 5 credit checks, it was weird it kept not saving. Each credit check said congratulations.. 150$ security deposit. For no apparent reason, the last time when I actually was calling to activate I was approved with NO security deposit. I wanted to say huh.. but I just kept quite and sure enough, my bill didn't have a security deposit on it . If they want a security deposit, I will demand a discount equal to the security deposit + a subsidy .
Having to pay a security deposit on 20$ worth of data.. frakkin toasters.
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Depends on how many times you tried in a short amount of time.
Retailers are by law only allowed to send one credit check hit in a certain duration.
Systems I have worked on just finally balks at repeated requests during said time frame and will let the user on through with a flag for a rep to check up on it later - beats a lawsuit for ruining someone's credit further.
My 2 cents worth anyhow..
I am irritated by this whole process. You can't even addit to your existing VZ account. They are unnecessarily running a credit check. In this day and age you have to limit how many times your records are accessed.
All that being said, when I worked for Verizon landline, the credit check was to make sure you were who you said you were and that you didn't owe them money.
I will be curios as to how you make out. Has there been any feedback from people who have bought other tabs?
For those worried about a credit check and you have bad credit, I just passed mine so I dont think you guys have anything to worry about.
Just stopped into a Best buy and a manager told me that the $799 xoom would not require a credit check. I guess YMMV
I just failed the credit check, 400 deposit at costco :-(
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unknown_owner said:
Just stopped into a Best buy and a manager told me that the $799 xoom would not require a credit check. I guess YMMV
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Call back and see if they got the memo from Verizon not forcing people to activate full price xooms.
djunio said:
I just failed the credit check, 400 deposit at costco :-(
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Wow. Your credit must be rock rock bottom to require the maximum deposit. What did you do!
djunio said:
I just failed the credit check, 400 deposit at costco :-(
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oh **** man sorry to hear that.
Its low as hell, its a 525 lol. I went to bb and got it
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djunio said:
Its low as hell, its a 525 lol. I went to bb and got it
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oh good, a happy ending after all lol
I purchased from best buy without activating the device this morning. $799.99+tax out the door.
I was not sure where to post this at but alot of you guys are absolutely helpful
so i figured i'd post here and ask for your help. Sorry mods and i hope this
doesn't get moved!!! It is a little long so i apologize for ranting
I've been with Tmobile since November 2010 and i was told I would be able to
switch over to post paid from flexpay in 6 months which i estimated around April.
Good deal. I am on easpay(automatic drafting) and the payments are always on time. Last month, I paid my usual amount for one line. Cool, everything is fine.
A week or two later, i decide to add a line for my brother to get a phone. Being flexpay, i have to of course buy the phone and make a payment in advance for services as well as month in advance since it is in the middle of the bill cycle. Again, no worries everything is cool.
So low and behold the phone gets here and the same day it gets here, both his and mine line are suspended for nonpayment(even though i made a payment for both). I call in and talk with the reps from the Philippines and they tell me they can't find a payment.
So i am basically getting annoyed because i always pay on time and they are telling me i have not paid for either line.
So i used the trick and I called back and instead of using my number, i just typed in my friend's number(She is postpaid) and i got their division of postpaid customer service and explained the situation. They filed a lost payment and while they researched it, they reinstated my account. Eventually that was solved.
Okay, so flash forward to two weeks ago and the same issue occurs except this time I didn't make a payment nor was automatic payment supposed to take the payment out. It is due on March 3rd and it took the payment out
at the end of February.....
So i call in and dispute this and they what..."Can't find the payment" and they have to do another lost payment search and it will take 3-4 business days.
I go on vacation for Spring break and I decide to call in and figure out what is going on. I've given them nearly 2 weeks to fix it.
So now...
1)Can't find the payment(even though my checking acct shows it was taken)
2) They closed the case of the missing payment...Didn't contact me by phone email, text, letter in the mail or anything letting me know the case was closed and letting me know what else i could do or needed to do. They just closed the case and had i not called in, i would have never have known it was closed.
Basically they can not find a payment and even now that i have taken the actual checking out statement in to the store and had them fax it(while i was there) they are still telling me nothing can be found.
It's $101. I am not worried about this money. It is the principal of the situation and the fact that I do not want to be apart of a company
who takes money but can't find the payment.
I didn't mail the money or a money order. It is an electronic payment.
There should be footprints everywhere that shows a payment. And i
don't see how the same exact issue can happen in less than 3 weeks
apart.
any suggestions? what would you guys do?
The fact is, you have proof in the bank statement that T-Mobile collected money from you. Sounds like you're going to have to climb the supervisor ladder until you get someone who has some authority. They can't deny a payment when your bank confirms they took it, so it's just a matter of following it through to the end. As to how you view T-Mobile and whether you wish to stick with them, that's up to you.
Is there anyway to get contact with someone above the call center reps? I've spoken with 2 supervisors(obviously from the Phillipines) and it has just been
an annoying ordeal.
I am only sticking with tmo until the Xperia play or Bionic is released(or some new windows phone catches my eye).
I just need to figure out how to get in contact with someone above the call center reps
They tried to screw me over too when I returned my g2 and got a mt4g. They were charging me for both still because I just did the thing where you add payments to your bill. They were still charging me for the phone I returned and the new one. For about a month of fighting with them, they just kept saying we don't see the payment then they started telling me they returned my money which wasn't true because it wasn't in my account and a credit was never made. So I called the bank and bam 3 days later I got my money. Go to the bank and tell then T-Mobile said they returned you the money and you haven't received it. They will return it for you and take care of the liars at T-Mobile. Been with them for 8 years, I don't know why they were gonna lie and try to screw me out of $138. Bullcorn.
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I can almost guarantee the payment was accidentally posted to your friends acct.
@Chad, haha that is doubtful
But anyway, after threatening to leave and take both lines with me to Verizon, she credited my account for the next billing cycle 54 bucks.
Small compensation but at least i got a decent rep who actually did something in my favor.
And I already called my bank and disputed the charge and i should have my 101 dollars back by tuesday the bank rep said.
This works out in my favor. I am still leaving them because i find their flexpay customer service horrible and since my next bill is not due till May 5th now, i am
able to A)save a month of paying a bill B)able to wait and see what comes out for
the other 3 carriers at CTIA
Sounds like Sprint is already taking over, in the CS dept.
There's a big push to get ppl from fp to post paid. Have you asked if you're elegible for conversion?
I've seen payments post to the wrong acct before.
Me too same exact situation here. Was grtting chastened for the g2 and the 4g. Lame.they did fix it though.
Sent from my HTC Glacier using XDA App
I just dont see how a payment can be posted to the wrong account if the account has been set up on Autopay since i signed up back in November 2010
and i dont see how the same exact thing happens within a 2 week period either.
I just worry that since they screwed up the payment and i had a suspension(4 hours) that it doesn't reset the time needed to stay on FP before I transfer to Post Paid
You have to have at least 6 months of good payments to swtich to Post paid
haha and i agree, this does seem like Sprint type of customer service haha
carmeng4evr said:
I just dont see how a payment can be posted to the wrong account if the account has been set up on Autopay since i signed up back in November 2010
and i dont see how the same exact thing happens within a 2 week period either.
I just worry that since they screwed up the payment and i had a suspension(4 hours) that it doesn't reset the time needed to stay on FP before I transfer to Post Paid
You have to have at least 6 months of good payments to swtich to Post paid
haha and i agree, this does seem like Sprint type of customer service haha
Click to expand...
Click to collapse
It does your probaly going to have to wait another 6 months to get post paid. Make sure you have that they are at fault so get it in writing. I myself pay full price for my phone out of contract plan. Since its cheaper in the long run anyway.
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carmeng4evr said:
I just dont see how a payment can be posted to the wrong account if the account has been set up on Autopay since i signed up back in November 2010
and i dont see how the same exact thing happens within a 2 week period either.
I just worry that since they screwed up the payment and i had a suspension(4 hours) that it doesn't reset the time needed to stay on FP before I transfer to Post Paid
You have to have at least 6 months of good payments to swtich to Post paid
haha and i agree, this does seem like Sprint type of customer service haha
Click to expand...
Click to collapse
If you want off flexpay go into a corporate store and get them to call. In the store they have the same list to see if your prequalified or call from someone's phone who goes to regular customer care.
Sent from my HTC Glacier using XDA Premium App
Eh, it's all good.
I'll just drop the 200 for the ETF or sell the line to a friend
I am WANTING THAT FRIGGIN Xperia play
It's possible to break out of your Verizon Wireless contract in the next 60 days without paying an early termination fee because they're increasing the "regulatory fee" they charge customers from $.13 to $.16. This is what is known as a "materially adverse change of contract" and by standard contract law, it renders the contract void if one of the parties doesn't like the change.
More information at Fatwallet and consumerist.com.
Hope this helps
Yes thanks. I read that on phandroid yesterday, have been thinking about it.
mailaliasgar said:
It's possible to break out of your Verizon Wireless contract in the next 60 days without paying an early termination fee because they're increasing the "regulatory fee" they charge customers from $.13 to $.16. This is what is known as a "materially adverse change of contract" and by standard contract law, it renders the contract void if one of the parties doesn't like the change.
More information at Fatwallet and consumerist.com.
Hope this helps
Click to expand...
Click to collapse
So a few questions if anyone has gone this route in the past:
What is the process to follow to do this? Do you just walk in and ask to be let out of your contract?
Are there any negative consequences if you decide in the future to go back to Verizon?
If you break the contract, can you remain with VZW until you purchase another phone/plan from someone else (Sprint)?
Dumb question. but if you do this can you sighn up for another 2 year contract for the discount on a new phone.
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Jmatch said:
Dumb question. but if you do this can you sighn up for another 2 year contract for the discount on a new phone.
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Click to collapse
Breaking the ETF does not entitle you to an upgrade on your equipment. So basically you would have to start a new line of service if you do not have an upgrade. This means losing your current mobile number, and possibly paying additional activation fees/pro-ration on your next bill. If you do not care about losing your current mobile number, I say go for it.
The primary benefit I see in this is if you are already planning on switching carriers, and are currently under contract.
Monthly bill with verizion is getting too much for me especially since a lot of my family members are wishing to get smartphones.
This will be useful for me as I do not wish to pay 600 dollar to end the contract of 4 phones.
I did this yesterday. It took five minutes and was probably the easiest call I had with Verizon ever. I'm glad I don't have to give them another cent. I was told I wouldn't be able to continue paying month by month on the line but I'm not sure about signing another agreement. I wouldn't be surprised if they denied you.
Anyone want to buy a Fascinate?
Smeed said:
I did this yesterday. It took five minutes and was probably the easiest call I had with Verizon ever. I'm glad I don't have to give them another cent. I was told I wouldn't be able to continue paying month by month on the line but I'm not sure about signing another agreement. I wouldn't be surprised if they denied you.
Anyone want to buy a Fascinate?
Click to expand...
Click to collapse
Could you shed some lights on your conversation? eg how you started and what did they say?
Thanks
I called and went straight to retention (I can't remember if I called the usual customer support number or the 1-888 number on the bill but either way it shouldn't matter). A woman picked up and I said I'd like to cancel my cell service because of the increase in the Regulatory Charge. She asked if they were indeed raising the price so I read the "Notice of Change To Regulatory Charge" from my bill. She asked when I received notice of this and I told her it was on my current bill. She asked if there was anyone else I'd rather just transfer the line to, I said no. Somehow I ended up reading her the bold part from the second paragraph below. She asked me if I was planning on taking the number to a different carrier, I said yes. She told me the ETF would show up on my bill with a credit, the line was being disconnected (I assume at the end of the current billing cycle) and that I'd be unable to continue paying month by month on that line because of how I was canceling.
I don't recall her even talking to a supervisor. I had the following copied straight from the user agreement just in case though.
An hour later I left the Sprint store with my number, a $125 credit for leaving verizon and an HTC Evo 3D.
What Charges Are Set by Verizon Wireless?
You agree to pay all access, usage and other charges that you or the user of your wireless device incurred. For Postpay Service, our charges also include Federal Universal Service, Regulatory and Administrative Charges, and we may also include other charges related to our governmental costs. We set these charges; they aren't taxes, they aren't required by law, they are kept by us in whole or in part, and the amounts and what they pay for may change.
Can Verizon Wireless Change This Agreement or My Service?
We may change prices or any other term of your Service or this agreement at any time,but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.
anyone tried this and been able to open a new account with verizon for a new phone?
also, if I do that, any way I can keep my same number for an extra fee?
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jordanzink said:
anyone tried this and been able to open a new account with verizon for a new phone?
also, if I do that, any way I can keep my same number for an extra fee?
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Click to expand...
Click to collapse
I highly doubt you could. Think about it: You're canceling your account completely due to the increase. Then you try to open a new account?
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You could do this in a very roundabout way, particularly if you're not the primary line on a family plan.
If it's just you, they will make you wait at least 45 (that's what Sprint does) days (VZ could be 60 or even 75, I can't remember) days before you can sign up with them again.
If you want to save some $ and wait it out (when you come back in, you wouldn't be on unlimited, though), you could port your #(s) off to a prepaid carrier (Net10, TracFone, etc) and let it sit there while the waiting period runs out.
If you're planning on staying with Verizon, it's totally not worth it. If you've been looking to jump to Sprint (cheaper) or AT&T/T-Moble (LAWL), then it's a great time to do so.
Yeah, the only reason you should even consider doing this is if you'd been thinking about switching to Sprint at the end of your contract anyways (for the savings).
'Cause if you think Verizon is bad, just wait until you try AT&T or T-Mobile.
Looks like I am switching to sprint. OK to wait 2 weeks to do this, or will it be too late by then?
Evo 3d or epic 4g... Decisions, decisions...
PhoenixPath said:
Looks like I am switching to sprint. OK to wait 2 weeks to do this, or will it be too late by then?
Evo 3d or epic 4g... Decisions, decisions...
Click to expand...
Click to collapse
I believe you have 60 days, though I don't know the start day of that 60 day period. I think I read July 1st somewhere...
tapatalked from my KangBanged Fascinate
PhoenixPath said:
Evo 3d or epic 4g... Decisions, decisions...
Click to expand...
Click to collapse
No competition there: the Epic 4G was meant to compete with the original Evo 4G and is thoroughly outclassed by the Evo 3D (single-core 1ghz vs. dual-core 1.2ghz, 512mb vs 1gb RAM, etc.).
The Nexus S 4G, while still a 1ghz single-core/512mb RAM device, is much newer, has some extras like NFC, and is a pure Google phone (read: instant updates) so it would be a far better second option.
Does anyone know if this took effect? I know it was scheduled for July 1st, but verizon may have found a way around it does anyone have the facts?
If I could somehow use this to get an upgrade without using my new every two upgrade, that'd be awesome. But I doubt it.
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I just got off the phone with Verizon and they said I could not cancel without paying the ETF fee. Any ideas?
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plantroller said:
I just got off the phone with Verizon and they said I could not cancel without paying the ETF fee. Any ideas?
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Click to expand...
Click to collapse
Did you ask to speak with a manager? Did you read the article from OP? They give plenty of pointers in the consumerist article.....
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Well I got my bill for February and what do ya know another increase in my bill. I looked over it carefully and couldn't find where the extra $ was coming from. Of course I called the "best customer support company" to see what the deal was. I was informed that due to "no reason" my "shared" plan is now split in to 2 different lines. 1st- $110 2nd- $19.99. For the last year is was $129.99 (shared). I went round and round with 2 different reps attempting to get an explanation of why they split the lines when you can not have a shared plan with only 1 line ($79.99). They basically told me how sorry they were and to pay up or leave. So now not only am I paying an extra $20 a month (2 epics) for "4G" which my area does not have but extra $ because they changed the math equation. I am sick of getting nickel-ed and dime-ed from Sprint.
I also posted on there facebook and getting quite a bit of comments from other people who are mad about the change. I guess I could leave without paying the ETF......
Old news. They will let you out of your contract with no etf due to the change in the contract. Discounts are material and contractual, regardless of what a rep tells you. Ask for a supervisor or call account services about it. If you choose not to cancel, they will issue you a one time credit for one year worth of the difference. They credited me with 80 dollars to cove the 6.75 per month difference.
If you want the number I called, let me know. Ill have to walk all the way upstairs to get it.
Sent from my SPH-D700 using XDA App
"Thanks" coming your way Austin! When you are feeling ready to tackle those stairs please message me the number.
Thanks again
877-775-4886
no hold time. a real person answers.
this number has solved more problems for me than you could believe.
i even called them before i even set up my last 2 lines and told them the discount on new hardware wasnt enough to keep me and that if they would give me free phones on both new lines, i wouldnt be forced to switch to vzw. i went to the shack that day and got 2 evo3ds for 99.99 each and got a 200 dollar service credit from retentions on my next bill for adding 2 new lines.
uh, $129.99 = $110+$19.99.
the only thing that changed was how the discount was applied. Instead of it being applied to the whole 129.99, now it's only on the 110.
It increased my family bill a whole 4 dollars, or about a dollar per phone.
Still better than any other wireless carrier bill.
mynameistory said:
uh, $129.99 = $110+$19.99.
the only thing that changed was how the discount was applied. Instead of it being applied to the whole 129.99, now it's only on the 110.
It increased my family bill a whole 4 dollars, or about a dollar per phone.
Still better than any other wireless carrier bill.
Click to expand...
Click to collapse
Yeah I know its only $6 but its the nickel and dime-ing aspect....$6 here $2 service charge increase there....on and on....More money for the SAME service!
Haven't looked at my Feb bill, but mine the shared plan covered the first two lines and each additional was 20 bucks. So now they split out the second line separately as well?
i just hate that they would rather issue a bunch of credits, or cancel contract than just grandfather these things in.
no one would ***** if they said "all new customers from here on out, and for those of you who already have this, it goes till the end of the contract".
i know people who would leave over sometnig like this, but if sprint changed it in at contract renewal time, the same people would be like, oh, oh well, still cheaper than verizon.
---------- Post added at 12:13 PM ---------- Previous post was at 12:11 PM ----------
CapsLockKey said:
Haven't looked at my Feb bill, but mine the shared plan covered the first two lines and each additional was 20 bucks. So now they split out the second line separately as well?
Click to expand...
Click to collapse
correct. first line is billed at 110.00 and all additional lines including the second one is 19.99.
Wow. People are so whiny. It's still a hell of a lot cheaper than Verizon or AT&T and still unlimited data (which continues to increase usage on their network constantly, thanks to rooted users tethering constantly and not paying an extra dime for it, and rooted users constantly bricking their phones and having to get replacements that Sprint can't prove was user caused, which they have to pay for, and still try to keep unlimited data, and still try to cover cost of upgrading their network, and upgrading phone OS's cause people are whiny, and launch new LTE since Wimax wasn't good enough, and a plephora of other things). So they raised your bill in an attempt to cover costs AND keep their service unlimited AND offered you the choice to cancel with no fee. Stfu, seriously.
Sent from my SPH-D700 using Tapatalk
Vizzo said:
Wow. People are so whiny. It's still a hell of a lot cheaper than Verizon or AT&T and still unlimited data (which continues to increase usage on their network constantly, thanks to rooted users tethering constantly and not paying an extra dime for it, and rooted users constantly bricking their phones and having to get replacements that Sprint can't prove was user caused, which they have to pay for, and still try to keep unlimited data, and still try to cover cost of upgrading their network, and upgrading phone OS's cause people are whiny, and launch new LTE since Wimax wasn't good enough, and a plephora of other things). So they raised your bill in an attempt to cover costs AND keep their service unlimited AND offered you the choice to cancel with no fee. Stfu, seriously.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Thanks for your useless input....troll
jeremyglass said:
Thanks for your useless input....troll
Click to expand...
Click to collapse
I don't think it was right but his thoughts are valid
Sent From My SPH-D700 Running Android 4.0 :sly:
jeremyglass said:
Thanks for your useless input....troll
Click to expand...
Click to collapse
While his delivery may have been blunt, he's absolutely right. I was glad when they made that svc fee change a few months ago - it gave me the ability to cancel my contract and go to another provider that has respectable data speeds and actually has coverage in my house and place of business. If you don't like the new fee schedule, take them up on their cancellation offer and move on.
I also see your point, it sucks to be nickled and dimed to death, but all the carriers do it. Sprint is still the cheapest nationwide carrier in most scenarios.
jeremyglass said:
Thanks for your useless input....troll
Click to expand...
Click to collapse
His input was useful to me..
Maybe I wasn't all sweet and cuddly about it, but providing valid info isn't trolling. If anything "your" trolling Sprint. It's ridiculous to think it's Sprint's responsibility to absorb all cost of what they "try" to do for their customers, and additionally absorb all cost of customers who rip them off on a daily basis. They are doing their best and being reasonably fair about it.
Sent from my SPH-D700 using Tapatalk
I get frustrated with the incremental increases as well. But then I just compare my bill to ATT and VZW, and I'm a long way from those types of prices. I've had my FS1500 plan with 4 smartphones for a long time. When you add in all the stuff that's included at no extra charge from Sprint, I'm still saving over $1500 a year.
Frustrated: yes. Leaving: not on your life.
Sent from my SPH-D700 using XDA App
Once upon a time the discount applied to the whole bill. Then it didn't apply to the phone ins. Then it only applied to first two lines. Now it applies to only 1 line. Then they put in the phoney 4g charge. Then it turned into a smartphone charge not just 4g. (Most all phones are smartphones according to sprint). All the while the service has degraded substantialy along with the customer service. Sorry..mini rant
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Last I checked, Sprint discounts only applied to items over a certain price limit. It's around $40-$50. It's been that way throughout the life of my contract. If you got discounts on your extra lines, which are indeed addon charges, you're lucky.
Andsamp is right. My corporate discount used to apply to the whole bill, now just to the primary. However, I've been on Sprint for 13 years, and have been on many different plans. The application of the discounts has changed with the plans, and over time.
I also would not be surprised if the application of the discount was different depending what company it was for. They generally work the same, but there may be some differences.
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Vizzo said:
Wow. People are so whiny.
Click to expand...
Click to collapse
Lol look who's talking.
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Ok sooo its $6-10 more a month.... Yea it adds up. But eat 1 less fast food meal a month and bam a extra $6-10.
I got that letter in the mail with my bill a while back. Couldn't help but laugh. It's corporate america screwing people over as usual.
Order of financial life: Work> get $$$> spend $$$. Repeat.
If your trying to live beyond your financial means then it's your fault. Suck it up or move on.
Sent from my CM9 Epic 4G.