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hello everyone
the dell streak has now been out for at least a month and a bit more now....so i am hoping that someone whose had it for as long as a month can help me out.
I live in pakistan and i can buy a dell streak from dell UK and have it delivered to me in Paki land. Now what i worry about is that the phone/tablet is problem free...because sending it back to UK and replacing it under warranty is a big hassle.
I had a n900 and the usb port broke jst under 3 weeks and i have a dead nokia on my hands now and i cant be bothered sending it back to UK. I have been reading problems abt crazy vibrations from the streak is that common? plus i have also read that the battery cover seems to not always fit? 3rdly i have also read that the headpiece where the ear piece is...is not completely flush ? are these issues common on all streaks or jst one offs.
Any kind of help from a heavy user would be highly appreciated.
Ali Noor
Hi Ali
I have had my streak for a few weeks now and I am heavy user. I carry it about with no case and just slide it into my pocket.
I have 0 scratches so far. The bezel does lift up SO SO slightly at the ear piece I'm talking about 2mm. It is not going to cause a problem at all. I would try to take a photo but it really wouldnt show up as its so slight.
I have not had any problems with vibration or the data\charging port. I have had 0 crashes and never need to reset the phone.
@ be_vigilant: Thanks alot for your feedback...I have gone ahead and told my cousin to buy from dell and she'll bring it on the 27th of this month...now the wait begins
I've had a Dell Streak for a week. The longer I have it, the more I love it!
There are no vibration problems and as for the battery cover, nice and stiff, nothing loose or nothing that gets stuck.
Easy to use, good battery, great screen, excellent for internet, and no crashes yet...
@ kanej2006: thanks...i guess the problems are with a very few hand sets...i cant wait now till the 27th of this month...the wait is killing me....plus my cousin will be staying in pak for a mnth so i can use it extensively and if there r any problems then she can take it back and have dell replace it cause they do provide a full year of collect n return. (the only problem will be if she leaves n then it starts to act weird, DHL all the way i guess then lol)
whos selling it in pak ? and where u got it from ? is it unlocked ?
the uk site doesnt sell to other than uk adresses , nor would i think u have a warranty out of uk
@souljaboy: I havent received it yet, it will be with me on the 27th and my cousin who resides in UK has bought it off dell. I doubt the phones available here in Pak and if it is it wont be nearly half as cheap as the one directly from dell UK... an icrap 4 unlocked and simfree 16gb goes for around 1200-1500 USD and thats just plain wrong i guess.
Thats icrap 4 in Pak.
Finaally got it!!!
I have been using the streak for a couple of days now...and i love it more day by day. I had a couple of queries, firstly I wanted to root my streak using androot one click but cant seem to find it in the market. Also I cant seem to find market enabler in the market too (I don't get paid apps in Paki land).
Finally, my streak is on 1.6 at 4399 build. When I used the streak for the first day I had not inserted a sim card in it and I had an update available in the notification area, but since I have inserted my sim card in the streak the update doesn't appear anymore and my streak says its up to date when I try to search for updates manually.
sorry, for all the qs. also my maps app is at 4.1.0 and I read somewhere that 4.4.1 was out as well how do I update maps app?
The dell streak is available in Pakistan for quite a reasonable price: http://homeshopping.pk/
@hatim: thats nice man...are they legit?? anyway I got mine as a gift and nothing beats that
kanej2006 said:
I've had a Dell Streak for a week. The longer I have it, the more I love it!
There are no vibration problems and as for the battery cover, nice and stiff, nothing loose or nothing that gets stuck.
Easy to use, good battery, great screen, excellent for internet, and no crashes yet...
Click to expand...
Click to collapse
This is my take as well... the Streak is awesome!
It's cut my laptop usage 50%.
Sent from my Dell Streak using XDA App
CGI_Ram said:
This is my take as well... the Streak is awesome!
It's cut my laptop usage 50%.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
@cgi_ram: no doubt this is some sweet hardware.
Also if u know why i cant update my google maps app or software...i am on build 4399.
Sent from my Dell Streak using XDA App
so my streak just broke. it fell out of my pocket and hit the ground and cracked the screen. i call dell and ask if they can repair andd they tell me at this moment they have no repair center for the streak, so i have to buy another one. but im not going to buy another, im just going to at t and getting a samsung captivate... Any thoughts????
Thoughts about you buying a Captivate?
Thoughts about the whole situation...is there any thing I can do to get my streak replaced or something and if switching to the captivate would be a good move
Sent from my Nexus One
it really sucks that they can sell a device with no repair options for the customer to pay for I have registered a complaint with my credit card compnay about the purchase with no service options. They stated to me that they had no repair center for the streak i asked them how do the justify the one year warranty with no repair option. i so miss my streak been dead as **** for a week.
yea they told me the same thing, no repair center. how can that be possible.
Oh! I am shocked. The company that is run by Mr. Accounting Irregularity himslef, the king of crappy capacitors, Michael Dell, is taking money for extended warranties to a product that they cannot repair anywhere. This is truly unexpected.
Just say no to Dell!
http://www.economywatch.com/in-the-...ss-practices-documented-in-lawsuit-05-07.html
http://www.huffingtonpost.com/2010/07/22/dell-paying-100-million-t_n_656234.html
ohly smoke! that is sad...............
look on the bright side. you can get a new dell streak now for under $500 with tax through dell
http://www.logicbuy.com/deals/dell-streak-5-inch-touchscreen-android-smartphone/23638.aspx
If it's a guarantee problem they replace it without any quibbles, if it's not you'll just have to wait. The Streak is flying off the shelves faster than they can make them so there are no spare parts available just now. Eventually you'll see parts start appearing and then maybe Dell will start a repair service.
So do you think that eventually they will be able to repair a cracked screen or not
Sent from my Nexus One
I think just what I posted... maybe.
yea but the cracked screen specifically, would it be possible to fix
Writing now from the cracked screen streak as well. Dropped it this evening from the height of about 1.5m to the concrete, right across London abercrombie and fitch. The screen is all covered with spiderweb of cracks but works flawlessly as LCD board survived without any issues. The chassis of the phone proved itself to be rigid armed there is only one scratch mark right where the impact took place. Everything works, when I dropped my streak a friend of mine was calling, so I just lifted it up and answered the call and only after I finished I burst into tears going to carphone warehouse tomorrow, hopefully they will replace the screen for me.
Damn. Still so painful.
Sent from my Dell Streak using XDA App
jsalamy said:
it really sucks that they can sell a device with no repair options for the customer to pay for I have registered a complaint with my credit card compnay about the purchase with no service options. They stated to me that they had no repair center for the streak i asked them how do the justify the one year warranty with no repair option. i so miss my streak been dead as **** for a week.
Click to expand...
Click to collapse
I just got a letter back from Amex with an RMA number for dell. They are refunding the total amount of the streak to me.
Dell replaced mine without a problem
I called Dell tech support and they forwarded me to Dell mobility who indicated that Dell will replace the cracked screen with a FREE once in a lifetime replacement. Further they paid all the shipping for the cross-shipment.
Two days later I had my replacement unit in my office, and on Monday I will send them back my broken one. I used the Dell PC Suite to back and restore all my data and I am happy as a clam.
Needless to say, I didn't even take the new item out of the box until I had bought my new Otterbox!
Dell Rocks! (On this one at least.) Nice customer service experience guys.
Since all Streak's bought from Dell include a 1 year warranty, why not just tell Dell it won't power on anymore (or something that makes them believeit's a defect covered under warranty). Mine came with something like a 1 day exchange, so by the time you get a replacement and mail back your broke Streak, there is nothing they can do about it. That way you could even blame whatever company they tell you to use for shipping.
Sent from my Dell Streak using XDA App
Dell is sending me another phone
It sounds like Dell will send you one new phone. I told them my screen cracked. I was asked if I dropped it and said yes. It also sounds like the replacement phone will still have 1.6 and will be locked. I was also told that all the phones will be updated by the end of Dec. My screen wasn't that bad, I wonder if I should have waited. All and all I am pertty happy.
Cracked screen!
Hi,
I have also crakced my screen - well my 1 yr old son did!
I have just emailed O2 asking if they do repair them. As I have no insurance, I am expecting to pay up to £150.
Like above, I can use the touch controls too, but just have the bottom all smashed up and waiting to cut my finger-tip!
Anyone had their screen replaced from UK? How much did it cost?
Thanks!
I posted an ebay link in another thread (don't remember which). Actually it's not a link but an item number you can search. you can order replacement screens/glass and it comes with DIY instructions on replacing it.
neotarum said:
Hi,
I have also crakced my screen - well my 1 yr old son did!
I have just emailed O2 asking if they do repair them. As I have no insurance, I am expecting to pay up to £150.
Like above, I can use the touch controls too, but just have the bottom all smashed up and waiting to cut my finger-tip!
Anyone had their screen replaced from UK? How much did it cost?
Thanks!
Click to expand...
Click to collapse
I cracked my screen and took it to carphone warehouse. They quoted me £39 to repair it and sent it off but when I went to pick it up they just gave me brand new one.
Thanks guys for the quick responses! I will get back if/when fixed.
Sent from my Dell Streak using XDA App
so i broke my dell streak a month ago, the screen cracked. and when i called dell a month ago they said im sorry but thats not under our warranty and cant be fixed your only option would be to buy a new one. so i said screw dell im buying a captivate. now a month later i see the streak just lying around and decided to call up. i ask first if its still under warranty, they said it was and whats the problem. so i told them the screen cracked. this time they told me that it certainly is under your warranty and they ll send me a brand new one in 3-5 days. so my question is why a month ago they couldnt replace it and now they can instead they made me waste 200 dollars on a new captivate? which btw is very good.
Cause the warranty replacement process is like a crap shoot. If at first you don't succeed, try your luck again.
Sent from my Dell Streak using XDA App
I just purchased my Streak less than two weeks ago. It came with 2 stuck pixels(one bright green in the center of the screen) and then developed 2 dead pixels as well. I called Dell and had my new replacement the next day. They sent a whole new retail package and said to keep all the original accessories and ship back only the phone. Very impressive service and very friendly. The only issue I had was they forgot to send a return label and it was harder and took longer to get that than it did the phone. They did mention after the first 30 days are up they send out refurbs instead.
Well I Was Getting Ready For Work Last Nite And My Streak Fell From My Pocket To My Bed And Now I Have To Get A Replacement Which Is $249 From Dell...This Sucks But I Will Pay It Because I Love My Streak...Below Is The Picture Of My Screen. Sad Day For Me
Damn that sucks, have you called dell to see if they'll repair it under warranty?
Sent from my Dell Streak using XDA App
It fell onto your bed? My God, these things must be delicate. I've owned all HTC's for a while, and have dropped them on concrete repeatedly with barely a scratch...
Sent from my Dell Streak using XDA App
@fone_fanatic yes i called them and they told me i have to pay $249 for a replacement. It havent even been the full 30 days of having this phone as i bought it december 23.
@slaydog yea either its delicate or my bed is hard lmao
I've had mine replaced twice already... Just rooted, deleted some gps files...called and said gps didn't work and bam, new phone
Replacement
I was taking a video of my daughter outside and I guess she did not want her picture taken. She knocked the phone out of my hand and it dropped on its corner. I got LCD bleeding and Dell replaced the phone. I hate that dell (or at&t) drags its feet on the US update but their tech support has been great. This was well after the 30 days. I bought the phone from Dell the week it came out, not sure if they have a different warranty then if you bought at best buy.
Yea Idk But They Told Me 249....I Mite Call Back Tomorrow And Give Them A New Story And Mayb They'll Send Me A Free One...Im Miserable Without My Streak :/
can't really tell from the pic, but is it just the screen? Or did it fook itself(won't power up, etc)?
I have heard many story where the streak broke and was replaced free of charge. I think u should call again, I work at a call center and it all about who you get for most things.
Sent from my Dell Streak using XDA App
They keep a record of ask calls relating to your service tag, but it's worth a call. I did the same as you and dropped it out of my bed. They replaced it for free no qualms.
They do ask where you got it from though so if you got it on a contract it may be different.
Sent from my Dell Streak using XDA App
@sukemecuke yes its on just nothing shows a black screen and sumtimes goes white
@yasir_jan87 yea ima call in a while but i think they kept a record of it as they asked my service tag number
@gregianos yea i think they go by where you purchased it from because thats the first thing they asked me lol
Dell is replacing mine because the screen contrast has gotten messed up, but When I Called the first thing they asked is where I bought it from and the second I said from them they said ok we'll send you a new phone right away no problem, but I think if you bought it from somewhere else your experience may be different and many people across many forums have commented on the diffrence in treatment from Dell based on where they bought the phone.
i have gotten mine replaced twice before... first one was faulty and the second one i tried to install streakdroid without root and both times i was able to convince them to send me a new one. just keep calling them till they agree to replace it for free.
imperial_patrick said:
i have gotten mine replaced twice before... first one was faulty and the second one i tried to install streakdroid without root and both times i was able to convince them to send me a new one. just keep calling them till they agree to replace it for free.
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Click to collapse
Didn't know it's possible to brick the phone by installing streakdroid? I thought it is still possible to use clockwork recovery.
@Op is that a case? Your streak had a case and it still broke?
U Know What Dj-Van... I Have An Otterbox Case For It But Got Tired Of My Streak Feeling So Huge So I Took It Off The Same Day It Broke(Earlier That Day) :/ My Phone Never Dropped Until I Took The Case Off....What Luck lol
Hi Xda
I got my atrix 4g in august 2011 (actually june but that one got run over )
Anyway for the last oh 6 months ive been having mild digitizer problems mild random button presses while sending text and what not and in the last 2 weeks its gotten 10 times worse, So I just called a repair place and they said the only phone they don't replace digitizers on is the atrix because
The digitizer cable is so crappy and you only have about 1mm of play and the glue they used is also crappy so we send them to motorola rather then deal with that **** ourself, the cost is $140.
Click to expand...
Click to collapse
I also had product replacement insurance on this one since the other one got run over and it cost me about $700 out of pocket for the phone and an otterbox. The deal with that is I can get a S2, HTC one S or possibly another atrix 4g for $150.
I am also due for an upgrade ( corporate plan upgrade yearly :highfive: ) so I can get a S3 for $99 a Atrix HD, HTC one S for $49 , a Galaxy nexus for $29 or a RazR V and Galaxy S2 HD LTE for $0.
Thoughts?
Oh and I also have a lapdock car dock and charge dock for the atrix...
Random Canadian said:
Hi Xda
I got my atrix 4g in august 2011 (actually june but that one got run over )
Anyway for the last oh 6 months ive been having mild digitizer problems mild random button presses while sending text and what not and in the last 2 weeks its gotten 10 times worse, So I just called a repair place and they said the only phone they don't replace digitizers on is the atrix because
I also had product replacement insurance on this one since the other one got run over and it cost me about $700 out of pocket for the phone and an otterbox. The deal with that is I can get a S2, HTC one S or possibly another atrix 4g for $150.
I am also due for an upgrade ( corporate plan upgrade yearly :highfive: ) so I can get a S3 for $99 a Atrix HD, HTC one S for $49 , a Galaxy nexus for $29 or a RazR V and Galaxy S2 HD LTE for $0.
Thoughts?
Oh and I also have a lapdock car dock and charge dock for the atrix...
Click to expand...
Click to collapse
Haha, I've sent my Atrix in twice for digitizer problems. First a section of the screen was unresponsive to touch so I sent it in. Then when i got it back it was good for a couple days but the screen was coming up around the edges so I sent it in again. Screen is still sort of coming up around the edges which is disappointing.
This is gonna sound crazy, try running fix permissions. Had the same problem and it worked for some reason.
Edit: Oops. My typing sucks.
Sent from my MB860 using xda app-developers app
Replacing the digitizer is stupidly easy.
A $5 cell phone repair kit that includes a t5 torx and a plastic opener tool is all you need. From there buy a digitizer with frame from ebay for around $30. Search ifixit.com for a teardown and you'll see what you need to take it apart. Seriously, this is the easiest device I've ever taken apart.
The company you talked to is full of crap.
Random Canadian said:
Hi Xda
I got my atrix 4g in august 2011 (actually june but that one got run over )
Anyway for the last oh 6 months ive been having mild digitizer problems mild random button presses while sending text and what not and in the last 2 weeks its gotten 10 times worse, So I just called a repair place and they said the only phone they don't replace digitizers on is the atrix because
I also had product replacement insurance on this one since the other one got run over and it cost me about $700 out of pocket for the phone and an otterbox. The deal with that is I can get a S2, HTC one S or possibly another atrix 4g for $150.
I am also due for an upgrade ( corporate plan upgrade yearly :highfive: ) so I can get a S3 for $99 a Atrix HD, HTC one S for $49 , a Galaxy nexus for $29 or a RazR V and Galaxy S2 HD LTE for $0.
Thoughts?
Oh and I also have a lapdock car dock and charge dock for the atrix...
Click to expand...
Click to collapse
Cool, S3 for $99 sounds like a good deal. :highfive:
Deggy said:
This is gonna sound crazy, try running did permissions. Had the same problem and it worked for some reason.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
what is did permissions?
tapeworm_george said:
Replacing the digitizer is stupidly easy.
A $5 cell phone repair kit that includes a t5 torx and a plastic opener tool is all you need. From there buy a digitizer with frame from ebay for around $30. Search ifixit.com for a teardown and you'll see what you need to take it apart. Seriously, this is the easiest device I've ever taken apart.
The company you talked to is full of crap.
Click to expand...
Click to collapse
I may look into fixing the atrix myself then but I also may as well use my upgrade
windozeanti said:
Cool, S3 for $99 sounds like a good deal. :highfive:
Click to expand...
Click to collapse
Got the HTC one S ... already NOT in love with uh .. touch wiz is it?
I think I may have to exchange it for a Atrix HD or a nexus
I'm going to second Mr.tapeworm here, I recently replaced my digitizer and it was extremely easy. Only cost me 40 for the replacement and took less than half an hour to change, and I have little to no experience with phone repairs
And to the quote from the repair company you posted, that is exactly what happened to mine, the glue holding the wire let go after a small fall. Nothing visibly wrong with the device on the outside.
If you are going to get a digitizer make sure it is oem. i bought a cheaper one and it broke easy and didnt have tint for the sensors which really annoyed me... I got an oem one from here and broke the ribbon cable, but i emailed the seller (seller1on1) and they issued an RMA The digitizer looked flawless. I hadn't seen my screen so nice and clean in so long Just have to wait for the replacement now...
Haze028 said:
I'm going to second Mr.tapeworm here, I recently replaced my digitizer and it was extremely easy. Only cost me 40 for the replacement and took less than half an hour to change, and I have little to no experience with phone repairs
And to the quote from the repair company you posted, that is exactly what happened to mine, the glue holding the wire let go after a small fall. Nothing visibly wrong with the device on the outside.
Click to expand...
Click to collapse
Is it possible if we add more glue if its because of the glue tear off?
Sent from my MB860 using XDA Premium HD app
benem3000 said:
If you are going to get a digitizer make sure it is oem. i bought a cheaper one and it broke easy and didnt have tint for the sensors which really annoyed me... I got an oem one from here and broke the ribbon cable, but i emailed the seller (seller1on1) and they issued an RMA The digitizer looked flawless. I hadn't seen my screen so nice and clean in so long Just have to wait for the replacement now...
Click to expand...
Click to collapse
I just got an Atrix with a shattered screen from a coworker. Looking at the seller name it appears that you bought your digitizer from ebay? If not, please clarify where you got it. I figure for $40 I'll have a backup phone, mp3 player, home voip phone, and lapdock dedicated phone all in one.
Wow!!
Just loaded my mp3 from atrix onto One S and it didnt work with 2 sets of headphones 3rd time it worked but I did compare same song same headphones on atrix (PA2.0 appolo player DSP enabled) to One S same headphones same song and the atrix ****s all over the One S, When beats works all it does is wash the sound with more bass and when it doesnt it plays about 2-3 seconds of a song then skips 15-20 seconds and plays again.
(yes I know I can fix this by flashing a JB rom but the phone is 1 day old and I'd like to keep warranty for a while at least)
Also Sense 4.0 has the same if not more lag then our beta JB builds, the stock keyboard has 10000 buttons and a small space bar.
In short the Atrix still rocks unless you are a benchmark whore but for daily use its still awesome, maybe I will just return the One S and look for a digitizer.
Oh and battery dropped to 73% in about 2 hours after full charge and I sent about 12 txt and a couple talk msg.
cerps said:
I just got an Atrix with a shattered screen from a coworker. Looking at the seller name it appears that you bought your digitizer from ebay? If not, please clarify where you got it. I figure for $40 I'll have a backup phone, mp3 player, home voip phone, and lapdock dedicated phone all in one.
Click to expand...
Click to collapse
I got it from amazon... http://www.amazon.com/gp/offer-listing/B0053EYGEO/ref=dp_olp_new?ie=UTF8&condition=new
I recommend seller1on1 as I have seen some bad reviews about the product, but I do not know which seller they got it from. I am just going off of my experience with that specific seller.
Second time for me for the digitizer to fail. Not messing with it anymore. I ordered a nexus to hold me over till the next gen phones come out. Currently carring around my mouse cause screen is a fail :silly: I have an HD dock and really am gong to miss it's capabilities. I thought is was not so easy feeding the digitizer cables and then getting one of the MBoard connectors to hold. And the glue for finger scanner contact came loose. My phone was a refurb, and it looks like the tech that worked on it didn't know what he was doing, bent contacts, and dirty inside.Some piece of metal came out when I seperated the case. Never could figure what it broke off of. Now just waiting for nexus to arrive... C-Ya'll!
Honestly, my atrix has a dead, horizontal line down the left side and I'm due for an upgrade in Feb 2013. I'm waiting. I am not spending any more money on this phone; I figure I might as well take action like Motorola and ignore the need for an upgrade. My next phone will NOT be a Moto
Here is the deal guys and gals. Its simple patients, a clean work space and a how to video from YouTube .
I change out digitizers 3 times a week on average from phone builds. eBay is a great source for the money. ONLY BUY OEM. Its it doesn't say OEM or just says "replacement" then its probably a cheep reproduction. Be sure it has adhesive on it or with it. Not glue. The phone must be fully dismantled ALL THE WAY. Atrix is simply one of the easy phones to take a part and put back together .
So making sure you keep the above in mind I'll state the golden rules of small electronic repair. "Do not be in a hurry, take breaks, be sure your work space is grounded, NEVER USE FORCE, and ask questions before you guess." You can't go wrong . Happy tinkering !
Sent from my MB860 using xda premium