I emailed the guys at google support they said they're aware of the problem it has been resolved and the ones currently being shipped now do not have the problem with screen lift.
iWoundPwn said:
I emailed the guys at google support they said they're aware of the problem it has been resolved and the ones currently being shipped now do not have the problem with screen lift.
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Click to collapse
Maybe, maybe not. It's not the first time Google has claimed this though.
nyijedi said:
Maybe, maybe not. It's not the first time Google has claimed this though.
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Click to collapse
You could be right and wrong anyways i thanked you.
Have they fixed the screen flicker too?
Sent from my Nexus 7 using xda app-developers app
kiewee3 said:
Have they fixed the screen flicker too?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
This!!!
Also I want to hear from people that had this issue on previous device not people that never seen a flicker before
Sent from my Galaxy Nexus using xda premium
Well there is something I noticed about my current unit.
There is a tiny amount of lift in one place, not enough to bother about but the silver frame has a slight kink in it.
The kink looks identical and is in exactly the same place as on my other N7 that I have been messing around with the screws.
Makes me wonder if they are opening them up and doing something to fix them?
I haven't actually looked inside this once cos its going back (if they ever get around to shipping the replacement).
Related
Hi all... I ordered by nexus 7 from staples when it first came out. I didn't notice any screen issues at first but once outside their return period I noticed the left side was separating like other had described. Well last night several cracks formed in that area and the screen doesn't respond at all to touch anywhere on it. Staples doesn't want to do anything for me as I am outside their return period. Does Google provide a warranty? If so how do I set things in motion to get it repaired or replaced. Thanks!
Sent from my Galaxy Nexus using xda premium
Ouch nobody? Haha
Sent from my Galaxy Nexus using xda premium
chuckenfoot said:
Hi all... I ordered by nexus 7 from staples when it first came out. I didn't notice any screen issues at first but once outside their return period I noticed the left side was separating like other had described. Well last night several cracks formed in that area and the screen doesn't respond at all to touch anywhere on it. Staples doesn't want to do anything for me as I am outside their return period. Does Google provide a warranty? If so how do I set things in motion to get it repaired or replaced. Thanks!
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Asus should cover it. But you will have to send it to them and hope they deem it was a manufacturing defect and Hope they don't say it was your fault.
chuckenfoot said:
Ouch nobody? Haha
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Be honest, did you try the screen separation fix or left it alone an started seeing cracks form?
SoHaunted said:
Be honest, did you try the screen separation fix or left it alone an started seeing cracks form?
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Click to collapse
I didn't try any fix.. I didn't know I had an issue for very long until it cracked.... I'd own up to it if it was me
Sent from my Galaxy Nexus using xda premium
But seriously... Does anyone know who to contact about this?
Sent from my Galaxy Nexus using xda premium
You have to contact Asus directly if not purchased from the Google Play Store.
Sent from my Nexus 7 using xda premium
LOOK AT YOUR WARRANTY CARD!!!!!!! It's in the box!
Then let me know what they say when you call/email
Hi,
As above, I was wondering if the manufacturers code on websites is any way to tell....
At ebuyer.com the mf code is.. 90OK0MI1100550U
Perhaps the "90" suggests C90? Or am I dreaming here?!
Thanks
Sent from my HTC One X using xda app-developers app
Serial number is printed in the box, that is not the serial number, my serial number start with C7O
Will the next nexus have a longer screen?
As Mach stated above, there is no 0 after the month digit in the serial , it's an O. Most people on here mistake it for a zero, and that long string just sounds like an internal stock number or something for the site.
Best way to tell if it matters to you is to check it yourself in person on the bottom of the box before you buy
People are reporting screen lifts even on a C90. I got a replacement due to a defect with the touch screen responsiveness and its a C80. So far so good.
Sent from my GT-I9100T using xda app-developers app
PissPot said:
People are reporting screen lifts even on a C90. I got a replacement due to a defect with the touch screen responsiveness and its a C80. So far so good.
Sent from my GT-I9100T using xda app-developers app
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Click to collapse
Thanks guys, I guess it's pot luck still, only thing stopping me from getting one of these :thumbdown:
Sent from my HTC One X using xda app-developers app
I'm really hoping its just a matter of bad batches, my new replacement is a C80 and I find it a lot more responsive compared to my previous one I returned.
Don't like this put you off as its still a great tablet for its price range.
My only advise for anyone buying one is to ask about the warranty policy. If you end up buying one from a store, don't wait till you get home to open it, open it at the store at least to see if it has screen lift and if so change it on the spot.
Sent from my Nexus 7 using XDA Premium HD app
I just got a C8O device, and from the looks of it, it has having none of the issues on the older devices,
Your best bet is to buy it from the google play store though
yazeez said:
I just got a C8O device, and from the looks of it, it has having none of the issues on the older devices,
Your best bet is to buy it from the google play store though
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Click to collapse
I bought mine from a store as it was cheaper than Google play store, as it allowed me to barter and price match other stores. It also meant straight replacement on any defective ones I get without having to send it off and wait.
But I guess not everyone has that leisure or policy with their stores.
Sent from my Nexus 7 using XDA Premium HD app
yazeez said:
I just got a C8O device, and from the looks of it, it has having none of the issues on the older devices,
Your best bet is to buy it from the google play store though
Click to expand...
Click to collapse
bought mine from bestbuy, c8 and its flawless
i have a c70 model and i am not experiencing any issues mentioned here. must of been lucky.
zakafx said:
i have a c70 model and i am not experiencing any issues mentioned here. must of been lucky.
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Click to collapse
It seems to be more common after extensive use or gaming where it would generate more heat than say just browsing or reading an eBook.
Have you tried playing a game for about 20min and see if the touch screen still responds?
Sent from my Nexus 7 using XDA Premium HD app
That's Gagdetist smh
Hi guys I want to make a question. Today I saw the screen of my tablet broken in the side as you cab see in the photos. This didn't happen from dropping or press on it. It doesn't have signs of drop either. The tablet is full functional only this corner don't work. I want to ask if I can claim free repair from Asus because it's not my fault. The tablet is 15 days old and this happen by itself.
Thanks in advance
Sent from my Nexus 7
Bump
Sent from my Nexus 7
First of all, don't bump your thread so soon. Only bump if you've had no reply in 24 hours.
Now to answer your question, the only way you'll truly know is by asking them. Different situations are different so no one could really tell you.
Oh sorry about that. I wanted some opinions before I call. Anyway now the Asus support line is closed until Monday I think. I mean is it possible to replace it free or they don't change broken screen's no matter what?
Thanks for the fast reply and sorry again
Sent from my Nexus 7
I think they may do depending on the situation.
You'll just have to explain everything to them and hope for the best really.
Sent from my Nexus 7 using xda premium
Necronhyperion said:
Oh sorry about that. I wanted some opinions before I call. Anyway now the Asus support line is closed until Monday I think. I mean is it possible to replace it free or they don't change broken screen's no matter what?
Thanks for the fast reply and sorry again
Sent from my Nexus 7
Click to expand...
Click to collapse
generally a broken screen would be considered physical damage, which the warranty wouldnt cover. it would be very hard to prove that the screen broke all by itself, the weight of the proof would be on you. the only thing that might save you is getting the right customer service representative that is sympathetic to your cause. be very nice to them when you call.
Asus says it's not covered by warranty and the price to fix it is 150 €. So I'm going to buy new lcd+digitizer from eShop. Anyone knows were I can find it cheap?
Sent from my Nexus 7
Necronhyperion said:
Asus says it's not covered by warranty and the price to fix it is 150 €. So I'm going to buy new lcd+digitizer from eShop. Anyone knows were I can find it cheap?
Sent from my Nexus 7
Click to expand...
Click to collapse
Quite honestly, most just end up replacing the entire tablet because of the disproportionately high price for the LCD/digitizer.
Sent from my Nexus 7 using Tapatalk 2
Sure am glad I bought mine at Walmart and got the extended warranty that covers screen breakage for $20
Sent from my Nexus 7 using Tapatalk 2
I send it To Asus service 10 days ago and the fixed it for Free. Now is New again in my hands
Sent from my Nexus 7 using xda app-developers app
I was reading this thread hoping that they would replace it. If you did not cause the crack under no circumstances should you be stuck stuck the bill. Period. I'm glad things worked out!
Sent from my Nexus 7 using xda app-developers app
What did you tell Asus? I have the same problem and they quoted me 150usd to fix. I can't recall how the screen cracked. It just seem to happen out of nowhere.
JaSauders said:
I was reading this thread hoping that they would replace it. If you did not cause the crack under no circumstances should you be stuck stuck the bill. Period. I'm glad things worked out!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I told them that it's not my fault and I didn't drop it or something.like that. Maybe they saw that my tablet was like New no scratches or hits in the corner. I don't know for sure it must be in technicians hands of he will fix it for free
Sent from my Nexus 7 using xda app-developers app
Necronhyperion said:
I send it To Asus service 10 days ago and the fixed it for Free. Now is New again in my hands
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
was about to say matey lol another guy on youtube broke his screen by pressing the power button, it was clearly a manufacturing fault and asus did fix for free. nice one on getting the same:good:
chismay said:
was about to say matey lol another guy on youtube broke his screen by pressing the power button, it was clearly a manufacturing fault and asus did fix for free. nice one on getting the same:good:
Click to expand...
Click to collapse
This happened to me. Hit power button and screen cracked from middle left to bottom right. Its on itsway to Asus right now.
It had some screen lift on the left, but never bothered me. I can't help but think that's what caused it.
Cross your fingers for me !
Sent from my Nexus 4 using xda premium
borrowedchief said:
This happened to me. Hit power button and screen cracked from middle left to bottom right. Its on itsway to Asus right now.
It had some screen lift on the left, but never bothered me. I can't help but think that's what caused it.
Cross your fingers for me !
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
sounds exactly the same heres the vid. if you read the comment the guys did get a free repair with asus admitted a manufacturing fault
Just a quick update. My tab reached Asus on Friday. Checked status and it says repair in progress. Hopefully this is good news, as I haven't been notified regarding a charge for repair
Sent from my Nexus 4 using xda premium
Update 2.
Received info that it is ready to ship. No charge. Asus came through on this one. Hopefully if anyone else suffers the same fate, the results will be the same
Sent from my Nexus 4 using xda premium
How the hell do you crack the screen pressing the power button!?
Exactly. But it happened.
Sent from my Nexus 4 using xda premium
I received my new Nexus 4 16GB day before yesterday and I am noticing when the screen is turned off, and I look at the screen at an angle, I can see a circuit board underneath the glass. It is faint and not visible when the screen is turned on. It is not something major but I didn't have this issue with my other Nexus 4 8GB device. Also on my iphone 4S I do not see anything like this when holding the screen at an angle.
Is this something usual with touchscreens? Can you notice this on your Nexus 4?
It's the touch screen matrix. Nothing to worry about, it's probably just more noticeable on the nexus 4 due to the zero gap technology.
Sent from my Nexus 4 using Tapatalk 2
Someone should count how many posts there are about this. I bet they'd run out of fingers and toes.
estallings15 said:
Someone should count how many posts there are about this. I bet they'd run out of fingers and toes.
Click to expand...
Click to collapse
If you added these + posts about the data icon switching from 3g to H; you'd run out of abacuses.
Sent from my Nexus 4 using xda premium
I wonder how many people as a result of reading this post were staring at their blank N4 screen at multiple angles.. It got me
VoiD_Dweller said:
I wonder how many people as a result of reading this post were staring at their blank N4 screen at multiple angles.. It got me
Click to expand...
Click to collapse
Did you know you can't lick your own elbow? :silly:
(Actually, apparently, some people can)
Azurael said:
Did you know you can't lick your own elbow? :silly:
(Actually, apparently, some people can)
Click to expand...
Click to collapse
Look in a mirror and try biting your ear
Sent from my Nexus 4 using Tapatalk 2
estallings15 said:
Someone should count how many posts there are about this. I bet they'd run out of fingers and toes.
Click to expand...
Click to collapse
El Daddy said:
If you added these + posts about the data icon switching from 3g to H; you'd run out of abacuses.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
And it gets even worse when you realize it is like this in EVERY SINGLE Q/A FORUM on XDA.
Sent from my Nexus 4 using Tapatalk 2
Azurael said:
Did you know you can't lick your own elbow? :silly:
(Actually, apparently, some people can)
Click to expand...
Click to collapse
My friend can dislocate his shoulder and lick his elbow.
Sent from my MK16a using xda app-developers app
Hi everyone,
Somehow this morning (no idea how it happened) I broke the back glass on my phone. The camera also seems to have stopped working, but I'm not sure why. The impact point for the break was near the bottom of the phone, not the camera.
Has anyone else had a similar issue and how did they fix it? It's making the lockscreen quite slow, probably because of the camera widget
EDIT: Please ignore this post. I tried the camera again right after posting and it has fixed itself. My apologies.I'll be ordering a new back soon
DallasJones said:
...and it has fixed itself.
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Click to collapse
This phone is amazing, isn't it
Sent from my Nexus 4 using xda app-developers app
How are you ordering it ? and how much will it cost ?
Janne79 said:
This phone is amazing, isn't it
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Sure is!
sandy-achar said:
How are you ordering it ? and how much will it cost ?
Click to expand...
Click to collapse
I'm thinking ebay, I'll have a better look tomorrow. Also considering just using clear nailpolish or something then getting a case to save some money.
Prices look like they're around 55AUD, plus 40 or so postage. I'm sure they'd be around cheaper though
...aliens...mysterious cracks...Nexus 4...