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So now that Google disabled the Google Wallet prepaid card, how do we get our money back we put on it or have access to it.
I logged on to Google Wallet website and only my credit cards I setup show up, the prepaid card doesn't show up. I would think Google would allow you to see and manage that card from the website, but you can't.
What do you guys think of this situation?
I don't really need the money from the card now, but I would think Google should at least send an email to Google Wallet user explaining the situation with the security of the app and fate of our money.
Right there with you buddy. Its bunk.
I have about $20 invested in Wallet myself
I think you can still use the rest of the money on it but you just can't add anymore. I just used it on Friday.
Stealyourface said:
I think you can still use the rest of the money on it but you just can't add anymore. I just used it on Friday.
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Click to collapse
^^^This is correct.
they still should have sent out a brief email....it would have taken approximately 0 effort on their part.....
if this is the case, then they need to start supporting more major credit card companies....like...hmmm....i dunno.....visa lol
My balance says 0. I did find this screen:
http://db.tt/9Kzm33K3
I hope someone like Chase decides to add NFC payments to their banking app. They seem to know what the customer wants.
How about Lucid kernel???
Sent from my Nexus S using XDA App
Lucid kenel? no more?
Sent from my Nexus S using XDA App
I can't even log into my wallet app, its like perpetual "trying to unlock". I assume it'll be fixed quickly, or at least I hope.
Sent from my Nexus S using XDA App
hp420 said:
if this is the case, then they need to start supporting more major credit card companies....like...hmmm....i dunno.....visa lol
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Click to collapse
They would if Visa would let them. Visa is trying to do it's own NFC thing and will not make a deal with Google.
bozzykid said:
They would if Visa would let them. Visa is trying to do it's own NFC thing and will not make a deal with Google.
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Click to collapse
Weird I could have sworn I saw visa joining Google Wallet for NFC and that all the paper work was being taken care of lol.. but if visa makes an NFC app then I'm using both Wallet and Visa ^_^
- Google
I can log in on my phone see my pre paid card. I haven't flashed a ROM in a while though
Sent from my Nexus S 4G using Tapatalk
My money is back on there
snandlal said:
My money is back on there
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Click to collapse
They never removed any prepaid cards. They just disabled adding new prepaid cards.
bozzykid said:
They never removed any prepaid cards. They just disabled adding new prepaid cards.
Click to expand...
Click to collapse
Speak for yourself. At one point my card was still there but money bank would not verify so it said 0 when i actually did have money on there. Finally, my money<---- not card, is back.
Google re-enabled provisioning last night. All is back to normal again. You can recharge and add prepaid cards again.
But the people who reset their wallet app data during the non provision period are stuck waiting for google. Mine still says prepaid unavailable
Okay, I got my Nexus 7 from Gamestop and noticed I didn't get the set-up screen when I first turned it on.
So I didn't get the 25$ credit? But I did get the Transformers movie...
Anyone help?
Damn that sucks. Try a factory reset maybe?
Sent from my EVO using xda premium
Cl8rs said:
Okay, I got my Nexus 7 from Gamestop and noticed I didn't get the set-up screen when I first turned it on.
So I didn't get the 25$ credit? But I did get the Transformers movie...
Anyone help?
Click to expand...
Click to collapse
Did you log in to your google account or did you skip it?
clockcycle said:
Did you log in to your google account or did you skip it?
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Click to collapse
Yeah, I think so. It says I'm logged in to my Google account under accounts in Settings.
Strange. I got mine'
Sent from my Nexus 7 using xda premium
I would call Google. You didn't receive the email either?
NavySpark said:
I would call Google. You didn't receive the email either?
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Click to collapse
Yeah, I am calling them now. Still on hold...
Try buying something...you'll see if the credit is there.
Sent from my Nexus 7 using xda app-developers app
I tried that, only shows debit card.
So, the guy told me he can't help me because I got it from GameStop and not the Google Play store. He told me to try a Factory Reset, and then call GameStop if that doesn't work.
Well, that's irritating.
Cl8rs said:
So, the guy told me he can't help me because I got it from GameStop and not the Google Play store. He told me to try a Factory Reset, and then call GameStop if that doesn't work.
Well, that's irritating.
Click to expand...
Click to collapse
You didn't get the setup screen when you first turned it on?
When did you log the device into your account?
If you didn't get a setup screen at all, was there any seal to the box? Had it been broken? It's possible it had been used before by someone else before you got it? I'd want to exchange it.
Factory Reset is worth a shot, good luck.
Cl8rs said:
So, the guy told me he can't help me because I got it from GameStop and not the Google Play store. He told me to try a Factory Reset, and then call GameStop if that doesn't work.
Well, that's irritating.
Click to expand...
Click to collapse
Odd the credit comes from Google. You got the movie which is odd. I would try Google again or ask for a manager. Switching tablets probably won't help since the credit is per account.
No, the seal wan't broken. And I'm going to try a Factory Reset. If that doesn't work, I will call GameStop tomorrow.
I've seen a few people on other forums mention the $25 not showing up. The common theme among them was that they already had a credit card(s) associate with their Google Wallet. The trick that worked for them was to removed any cards from the account, do factory reset, and then it gave them the correct setup screen for the credit. Not sure if that's your issue, but figured I'd pass it along in case it helps.
oliverredfox said:
I've seen a few people on other forums mention the $25 not showing up. The common theme among them was that they already had a credit card(s) associate with their Google Wallet. The trick that worked for them was to removed any cards from the account, do factory reset, and then it gave them the correct setup screen for the credit. Not sure if that's your issue, but figured I'd pass it along in case it helps.
Click to expand...
Click to collapse
I will try this.
NavySpark said:
Odd the credit comes from Google. You got the movie which is odd. I would try Google again or ask for a manager. Switching tablets probably won't help since the credit is per account.
Click to expand...
Click to collapse
How where do you get the movie?
THANK YOU!!
You are a life saver.
Thanked
I bought a 16gb from someone who got it from Gamestop & I didn't get the $25 credit either. Either cause its from GS or cause I got the credit when I registered my I/O unit.
clockcycle said:
How where do you get the movie?
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Click to collapse
It should be preloaded onto the tablet
calling gamestop will only lead to you being on hold, and being told call google.
Hi Guys,
My sister bought me a Nexus 7 (BTW I live in India). Before sending it to me she unknowingly added her google account (assuming doing a factory reset later before she sends it to India). so the 25$ credit is added to her account now. Is there anything now I can do to get it transferred to my account. Does contacting google helps anything here ? She tried resetting/adding my account. nothing changed at all. Any suggestions for this awkward situation ?
My second account told me I have a free 25 credit waiting for me once I added a credit card to the play store so try that maybe?
Sent from my Nexus 7 using xda premium
sevron said:
My second account told me I have a free 25 credit waiting for me once I added a credit card to the play store so try that maybe?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
So, you've gotten two $25 credit on 2 different Google accounts ( one $25 credit per account) using the same Nexus 7? I thought they closed that loop hole.
sevron said:
My second account told me I have a free 25 credit waiting for me once I added a credit card to the play store so try that maybe?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
didn't work mate.
Aditya88 said:
Hi Guys,
My sister bought me a Nexus 7 (BTW I live in India). Before sending it to me she unknowingly added her google account (assuming doing a factory reset later before she sends it to India). so the 25$ credit is added to her account now. Is there anything now I can do to get it transferred to my account. Does contacting google helps anything here ? She tried resetting/adding my account. nothing changed at all. Any suggestions for this awkward situation ?
Click to expand...
Click to collapse
This worked in the UK at least, for me & a friend who bought a Nexus 7 from me after I'd already entered my Google Account details. And no I didn't get the Play credit twice! We each got it.
1. Make sure you have a Play account with a working credit card - make a test purchase of eg a free ebook (like the N7 guidebook!) to make sure the Play store recognises your credit card. Even using an initial instead of full name etc may throw it - make sure the details in your Play account exactly match your name etc as on your credit card. Or you could try buying a cheap ebook or app, but the free one worked to "activate" the account.
2. Once the Play store definitely recognises your credit card on your account, ie if the test "purchase" went through OK, go to your Nexus 7 and do a factory reset - but be warned that this will wipe out all your existing data. (Settings, under Personal it's Backup & reset, then Factory data reset).
3. After the factory reset, enter your own Google Account details into the Nexus 7. That should do it, you should get the email about your credit.
Hope that helps.
So I just added a credit card to my google wallet as it instructed. I'm trying to buy an app with the credit but on the payment dropdown it only shows my credit card and no credit at all. Any way to check if I have google play credit?
C2Q said:
So I just added a credit card to my google wallet as it instructed. I'm trying to buy an app with the credit but on the payment dropdown it only shows my credit card and no credit at all. Any way to check if I have google play credit?
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Click to collapse
I've had this happen when the purchase was more than the credit I had. How much is the app you're trying to purchase?
its only 2 dollars. Why can't I see my credit?
Two things:
1. Did you receive the "Your $25.00 Google Play balance is ready to use." email after setting up your tablet?
2. Do you have multiple GMail accounts on the tablet? If so, make sure you're making the purchase with the account you used to setup the tablet.
Is it still possible to get multiple $25 Play store credits? I searched for this info, but couldn't find it.
New2Houston said:
Is it still possible to get multiple $25 Play store credits? I searched for this info, but couldn't find it.
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Not for me. I entered in all info, factory reset, entered it again , no dice.
Sent from my SGH-I777 using Tapatalk 2
Phalanx7621 said:
Not for me. I entered in all info, factory reset, entered it again , no dice.
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Click to collapse
No work-around that still works? I saw some people mention SwitchMe.
cg.voabc said:
Two things:
1. Did you receive the "Your $25.00 Google Play balance is ready to use." email after setting up your tablet?
2. Do you have multiple GMail accounts on the tablet? If so, make sure you're making the purchase with the account you used to setup the tablet.
Click to expand...
Click to collapse
1. No
2. No
???
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2670129
Over there it says: "If you didn't recieve the credit, you may not be eligible to receive the credit"
Now what exactly determines if you're eligible or not? I mean I just got my nexus 7 today from bestbuy.ca
C2Q said:
1. No
2. No
???
Over there it says: "If you didn't recieve the credit, you may not be eligible to receive the credit"
Now what exactly determines if you're eligible or not? I mean I just got my nexus 7 today from bestbuy.ca
Click to expand...
Click to collapse
Do factory reset of your nexus 7. You will get the credit after that. I also faced the same issue after factory reset I got the credit and email too.
cg.voabc said:
Two things:
1. Did you receive the "Your $25.00 Google Play balance is ready to use." email after setting up your tablet?
2. Do you have multiple GMail accounts on the tablet? If so, make sure you're making the purchase with the account you used to setup the tablet.
Click to expand...
Click to collapse
sahshah said:
Do factory reset of your nexus 7. You will get the credit after that. I also faced the same issue after factory reset I got the credit and email too.
Click to expand...
Click to collapse
this fixed it, thanks.
I'm planning on buying a used Nexus 7. Is it one playstore credit per device?
ashish8 said:
I'm planning on buying a used Nexus 7. Is it one playstore credit per device?
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Click to collapse
Yes.
I know why this US$ credit item is grey.
Just check my thread on this issue.
http://forum.xda-developers.com/showthread.php?t=1881243
C2Q said:
So I just added a credit card to my google wallet as it instructed. I'm trying to buy an app with the credit but on the payment dropdown it only shows my credit card and no credit at all. Any way to check if I have google play credit?
Click to expand...
Click to collapse
sahshah said:
Do factory reset of your nexus 7. You will get the credit after that. I also faced the same issue after factory reset I got the credit and email too.
Click to expand...
Click to collapse
worked for me, also the search function thanks to you too!
Sent from my DROID X2 using Tapatalk 2
I bought my Nexus 7 a month ago and successfully activated it to receive the 25$ credit.
I used 12$ out of the 25$ and then didn't purchase anything for a week or two.
Today I wanted to purchase an app with my remaining 13$ and I noticed the Google Play credit payment method is greyed out and I can't use it.
This is what it says:"This payment method cannot be used for this purchase (RBC)" .
Searched everywhere... didn't see a similar report.
Tried purchasing other apps... to check if it's something specific...
Also tried to purchase apps with my Nexus S... greyed out there as well.
Anyone has an idea why this happened or how to solve it?
As far as I know, the only restrictions are that it cannot be hardware (ie: Nexus 7, GNex, N7 case)
Same problem here...
Same here. First order went fine, but now it's greyed out. FYI, I'm using my tablet outside US, tried both local IP and US based VPN, and neither has worked.
I have the same problem. I think google made it impossible to use the money when you are not from the USA. I saw that all the guys that posted in this thread are from outside the USA.
RJA
RJA88 said:
I have the same problem. I think google made it impossible to use the money when you are not from the USA. I saw that all the guys that posted in this thread are from outside the USA.
RJA
Click to expand...
Click to collapse
Im outside us and i can use it just fine, only problem i had was when the app price was in a different currency it would allow me to purchase it with the credit but i could bypass it using orbot
i am outside USA but I used a VPN for the IP and market enabler for the currency and it didn't help.
I emailed Google about it... I hope they'll respond.
BradleyR2010 said:
Im outside us and i can use it just fine, only problem i had was when the app price was in a different currency it would allow me to purchase it with the credit but i could bypass it using orbot
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Click to collapse
What is orbot?
OK found it. You just use this app? Without vpn or anything else?
Tried using orbot but the $25 still grey out..
.....
bryant_16 said:
Tried using orbot but the $25 still grey out..
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Click to collapse
I am just having exactly the same issue. The worst is I dun even spent one buck yet...Tried a lot of time / method but still failed..:crying:
Yap..encounter the same problem..
It happened to me too. Didn't even get a chance to use my $25 at all
Hope there's a workaround for this..
Same issue here and I'm in Canada...
Hopefully someone will have the solution to this..
Same here. I wonder what the (RBC) error code could mean? I can still purchase apps on the device using my cc, but I've found that I also have a problem buying from the Play store on the web today. Neither my N7 store credit, nor my regular cc are working on the Play Store web site. Trying to purchase anything that way yields a Google Wallet error. Both of these payment methods show up just fine in the Google Wallet settings. Weird.
I've emailed Google about the problem and will report back if I hear anything. BTW, I'm in Australia and I bought my N7 through the Play store.
Same thing here (in the Netherlands, Nexus 7 running PA 1.99 shipped from the USA and an HTC One X running CM10). I have used the credit before to purchase an app, so it's a recent change. Uninstalling updates to Google Play and clearing data has no effect. Orbot returns an error when trying to start transparent proxying, no luck using that either.
Purchasing apps using a credit card is working just fine.
EDIT: Got Orbot to work by using the default iptables, but no luck. Play credit is still greyed out.
Hi,
I am from India, and i got the 25$ credit by entering actual CC info and some random US zipcode and phone. Now when i try to buy an app using the credit i am getting the same greyed out(RBC) error. Any solutions?
tanmayk said:
Hi,
I am from India, and i got the 25$ credit by entering actual CC info and some random US zipcode and phone. Now when i try to buy an app using the credit i am getting the same greyed out(RBC) error. Any solutions?
Click to expand...
Click to collapse
How could google take away the credit from us? It's like they gave us something and now they want it back. What about those who had already spent the $25 earlier on. It's unfair.
i'd spent £0.60 two weeks ago and mine still available. if it makes any difference bought and used in the UK.
Sent from my Nexus 7 using xda premium
Same problem here. I dont think it is related to location.
I was in the US last week. Bought the Nexus 7 and activated to get $25 credit. However, whatever I tried to purchase, it would not let me use the credit. I tried different apps, books, movie and music.
However, have come back to Japan now. Hope this gets resolved soon.