Database Users

Money back from Google Wallet

So now that Google disabled the Google Wallet prepaid card, how do we get our money back we put on it or have access to it.
I logged on to Google Wallet website and only my credit cards I setup show up, the prepaid card doesn't show up. I would think Google would allow you to see and manage that card from the website, but you can't.
What do you guys think of this situation?
I don't really need the money from the card now, but I would think Google should at least send an email to Google Wallet user explaining the situation with the security of the app and fate of our money.

Right there with you buddy. Its bunk.
I have about $20 invested in Wallet myself

I think you can still use the rest of the money on it but you just can't add anymore. I just used it on Friday.

Stealyourface said:
I think you can still use the rest of the money on it but you just can't add anymore. I just used it on Friday.
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^^^This is correct.

they still should have sent out a brief email....it would have taken approximately 0 effort on their part.....

if this is the case, then they need to start supporting more major credit card companies....like...hmmm....i dunno.....visa lol

My balance says 0. I did find this screen:
http://db.tt/9Kzm33K3

I hope someone like Chase decides to add NFC payments to their banking app. They seem to know what the customer wants.

How about Lucid kernel???
Sent from my Nexus S using XDA App

Lucid kenel? no more?
Sent from my Nexus S using XDA App

I can't even log into my wallet app, its like perpetual "trying to unlock". I assume it'll be fixed quickly, or at least I hope.
Sent from my Nexus S using XDA App

hp420 said:
if this is the case, then they need to start supporting more major credit card companies....like...hmmm....i dunno.....visa lol
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They would if Visa would let them. Visa is trying to do it's own NFC thing and will not make a deal with Google.

bozzykid said:
They would if Visa would let them. Visa is trying to do it's own NFC thing and will not make a deal with Google.
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Weird I could have sworn I saw visa joining Google Wallet for NFC and that all the paper work was being taken care of lol.. but if visa makes an NFC app then I'm using both Wallet and Visa ^_^
- Google

I can log in on my phone see my pre paid card. I haven't flashed a ROM in a while though
Sent from my Nexus S 4G using Tapatalk

My money is back on there

snandlal said:
My money is back on there
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They never removed any prepaid cards. They just disabled adding new prepaid cards.

bozzykid said:
They never removed any prepaid cards. They just disabled adding new prepaid cards.
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Speak for yourself. At one point my card was still there but money bank would not verify so it said 0 when i actually did have money on there. Finally, my money<---- not card, is back.

Google re-enabled provisioning last night. All is back to normal again. You can recharge and add prepaid cards again.

But the people who reset their wallet app data during the non provision period are stuck waiting for google. Mine still says prepaid unavailable

I didn't get my 25$ credit?

Okay, I got my Nexus 7 from Gamestop and noticed I didn't get the set-up screen when I first turned it on.
So I didn't get the 25$ credit? But I did get the Transformers movie...
Anyone help?

Damn that sucks. Try a factory reset maybe?
Sent from my EVO using xda premium

Cl8rs said:
Okay, I got my Nexus 7 from Gamestop and noticed I didn't get the set-up screen when I first turned it on.
So I didn't get the 25$ credit? But I did get the Transformers movie...
Anyone help?
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Did you log in to your google account or did you skip it?

clockcycle said:
Did you log in to your google account or did you skip it?
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Yeah, I think so. It says I'm logged in to my Google account under accounts in Settings.

Strange. I got mine'
Sent from my Nexus 7 using xda premium

I would call Google. You didn't receive the email either?

NavySpark said:
I would call Google. You didn't receive the email either?
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Yeah, I am calling them now. Still on hold...

Try buying something...you'll see if the credit is there.
Sent from my Nexus 7 using xda app-developers app

I tried that, only shows debit card.

So, the guy told me he can't help me because I got it from GameStop and not the Google Play store. He told me to try a Factory Reset, and then call GameStop if that doesn't work.
Well, that's irritating.

Cl8rs said:
So, the guy told me he can't help me because I got it from GameStop and not the Google Play store. He told me to try a Factory Reset, and then call GameStop if that doesn't work.
Well, that's irritating.
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You didn't get the setup screen when you first turned it on?
When did you log the device into your account?
If you didn't get a setup screen at all, was there any seal to the box? Had it been broken? It's possible it had been used before by someone else before you got it? I'd want to exchange it.
Factory Reset is worth a shot, good luck.

Cl8rs said:
So, the guy told me he can't help me because I got it from GameStop and not the Google Play store. He told me to try a Factory Reset, and then call GameStop if that doesn't work.
Well, that's irritating.
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Odd the credit comes from Google. You got the movie which is odd. I would try Google again or ask for a manager. Switching tablets probably won't help since the credit is per account.

No, the seal wan't broken. And I'm going to try a Factory Reset. If that doesn't work, I will call GameStop tomorrow.

I've seen a few people on other forums mention the $25 not showing up. The common theme among them was that they already had a credit card(s) associate with their Google Wallet. The trick that worked for them was to removed any cards from the account, do factory reset, and then it gave them the correct setup screen for the credit. Not sure if that's your issue, but figured I'd pass it along in case it helps.

oliverredfox said:
I've seen a few people on other forums mention the $25 not showing up. The common theme among them was that they already had a credit card(s) associate with their Google Wallet. The trick that worked for them was to removed any cards from the account, do factory reset, and then it gave them the correct setup screen for the credit. Not sure if that's your issue, but figured I'd pass it along in case it helps.
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I will try this.

NavySpark said:
Odd the credit comes from Google. You got the movie which is odd. I would try Google again or ask for a manager. Switching tablets probably won't help since the credit is per account.
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How where do you get the movie?

THANK YOU!!
You are a life saver.
Thanked

I bought a 16gb from someone who got it from Gamestop & I didn't get the $25 credit either. Either cause its from GS or cause I got the credit when I registered my I/O unit.

clockcycle said:
How where do you get the movie?
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It should be preloaded onto the tablet

calling gamestop will only lead to you being on hold, and being told call google.

$25 credit is not working even after adding credit card details

Hi all,
i received my nexus 7 this morning, but when i try and use my $25 free credit in the play store, it says add card to use credit, but even after i have added a card, it still says that.
Can someone please tell me how i get my credit
i have attached a screen
Cheers
Corey

Delete all your credit cards from Google Wallet then factory reset and start over. It worked for some people but not me.

janedoesmith said:
Delete all your credit cards from Google Wallet then factory reset and start over. It worked for some people but not me.
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how do i delete the credit?
i cant find a way to do it
Cheers
Corey

janedoesmith said:
Delete all your credit cards from Google Wallet then factory reset and start over. It worked for some people but not me.
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i have just done that, but no luck.
can anyone tell me how i get my credit? as that is the reason i ordered it from google play and didnt buy it in a retail store
Cheers
Corey

Did you get your other goodies?

janedoesmith said:
Did you get your other goodies?
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no

I got all the goodies but no $25 Play store credit. I tried everything with no luck. I ended up contacting Google last week. They said the "escalation" team will be contacting me in a couple days. No word yet.

25$ play credit got added on wrong account

Hi Guys,
My sister bought me a Nexus 7 (BTW I live in India). Before sending it to me she unknowingly added her google account (assuming doing a factory reset later before she sends it to India). so the 25$ credit is added to her account now. Is there anything now I can do to get it transferred to my account. Does contacting google helps anything here ? She tried resetting/adding my account. nothing changed at all. Any suggestions for this awkward situation ?

My second account told me I have a free 25 credit waiting for me once I added a credit card to the play store so try that maybe?
Sent from my Nexus 7 using xda premium

sevron said:
My second account told me I have a free 25 credit waiting for me once I added a credit card to the play store so try that maybe?
Sent from my Nexus 7 using xda premium
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So, you've gotten two $25 credit on 2 different Google accounts ( one $25 credit per account) using the same Nexus 7? I thought they closed that loop hole.

sevron said:
My second account told me I have a free 25 credit waiting for me once I added a credit card to the play store so try that maybe?
Sent from my Nexus 7 using xda premium
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didn't work mate.

Aditya88 said:
Hi Guys,
My sister bought me a Nexus 7 (BTW I live in India). Before sending it to me she unknowingly added her google account (assuming doing a factory reset later before she sends it to India). so the 25$ credit is added to her account now. Is there anything now I can do to get it transferred to my account. Does contacting google helps anything here ? She tried resetting/adding my account. nothing changed at all. Any suggestions for this awkward situation ?
Click to expand...
Click to collapse
This worked in the UK at least, for me & a friend who bought a Nexus 7 from me after I'd already entered my Google Account details. And no I didn't get the Play credit twice! We each got it.
1. Make sure you have a Play account with a working credit card - make a test purchase of eg a free ebook (like the N7 guidebook!) to make sure the Play store recognises your credit card. Even using an initial instead of full name etc may throw it - make sure the details in your Play account exactly match your name etc as on your credit card. Or you could try buying a cheap ebook or app, but the free one worked to "activate" the account.
2. Once the Play store definitely recognises your credit card on your account, ie if the test "purchase" went through OK, go to your Nexus 7 and do a factory reset - but be warned that this will wipe out all your existing data. (Settings, under Personal it's Backup & reset, then Factory data reset).
3. After the factory reset, enter your own Google Account details into the Nexus 7. That should do it, you should get the email about your credit.
Hope that helps.

How do they assign the account the $50 Play credit?

Is it the first account to log in on the device or the account used to order it from the Google Store? I accidentally ordered mine from my work account, and I have all of my apps tied to my personal account. Do I just make sure to log in with my personal account first?
Sent from my VS986 using Tapatalk

On the Google Store page it says a promotional code will be emailed to you once the device ships. You should be able to apply that promo code to the Google account of your choice.

Typically, they send a redemption code to the email associated with the account. If they do this, as they have in the past, then you can actually use that code on any account.

That offer is valid for US only? What about Europe ?
Tapping on the toe with a new hat

.
Sent from my Lenovo K50a40

I hope they send it before they ship it so I can load up on play store goodies! Buy some of those expensive apps

Looking forward to it...might get a N6P store Case! Cool

Can this be used in google store or is it only good for market items? ie. apps,movies,books

rlivin said:
Can this be used in google store or is it only good for market items? ie. apps,movies,books
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galaxys said:
Looking forward to it...might get a N6P store Case! Cool
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I read the fine print and I'm pretty sure it said play store only

galaxys said:
Looking forward to it...might get a N6P store Case! Cool
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rlivin said:
Can this be used in google store or is it only good for market items? ie. apps,movies,books
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Google Play credit cannot be used on the Google Store, so only apps/music/movies/etc, but no cases or other accessories. And some subscriptions are excluded as well.

If it works the same way the Nexus 7's did, it'll load to your Google account when you sign in to the Nexus 6P.