Related
Since the day I bought it, the glass panel is slightly raised on the left side. It's higher than the rubber line that runs around the tablet's edge! Back then, I thought it was nothing.
But today, I accidentally pressed down on that area, and the panel went to it's right position! A while later, that area popped back up again.
That's when I realised that on the left side of the screen, the panel wasn't flat with the surface of the tablet. Despite this, I face no issues with the touchscreen.
Is there anyway I can keep the glass screen down and secure? I don't want it falling of my fire one day....><
Sent from my Kindle Fire using XDA
I would personally return it for warranty repair. I suppose you might be able to glue it, depending on how accessible it is, but in the future, they could refuse your warranty for a different issue if you attempt to repair this one on your own.
Issue is, I bought it from a local retailer cos it's not directly available her in Singapore through any other methods.
I guess it could be the heat causing the glass to expand...it does get really hot around the USB area while charging >_>
Sent from my Kindle Fire using XDA
aloy99 said:
Issue is, I bought it from a local retailer cos it's not directly available her in Singapore through any other methods.
I guess it could be the heat causing the glass to expand...it does get really hot around the USB area while charging >_>
Sent from my Kindle Fire using XDA
Click to expand...
Click to collapse
Call amazon. They will fix it and ship it for free. If your glass is bowing like that its defective. There is no way the heat from a charger would do that. Your screen is probably no longer sealed properly, which will ruin your fire because of dust and humidity
Sent from my LG-VM670 using Tapatalk
aloy99 said:
Issue is, I bought it from a local retailer cos it's not directly available her in Singapore through any other methods.
I guess it could be the heat causing the glass to expand...it does get really hot around the USB area while charging >_>
Sent from my Kindle Fire using XDA
Click to expand...
Click to collapse
Yeah, Amazon should fix it, within warranty, regardless of where you bought it. Don't know if shipping to and from Singapore will be a problem, but it might be one you can work out.
Okay, thanks!
I will contact the retailer from which I bought my fire
Oh btw I have to revert to stock rom right?
Sent from my Kindle Fire using XDA
Hooray. Until today I thought everything was ok with my new tablet, but then suddently I used it a little with brightness maxed out and I noticed that I have a stuck pixel. Initially it was white, then, after running some random "stuck pixel fixer" app (the ones flashing your screen with different colours) it turned to green. So now I have a nice green pixel showing off on every blackish page. When the screen is very dim I can't really see it (that's why I didn't notice it at first), but when brightness is maxed out it's very noticeable.
I already had similar issues on my laptop, with a couple of white pixels appearing after a while I had it (not presumably out of the box, like with this one), and those luckily went away after a few days. I heard that in these cases there's not much to do about it, and I also guess that most of the tricks used with with regular LCD panels (pressing it, shooting it with pressured air, tapping it and all the funny stuff) don't apply here, since the panel is under a slab of glass. Some say that stuck pixels will eventually start working back again after some time, but I really don't know what to think.
Sending the device for repair it's not an option because 1) It's not worth it IMHO 2) I guess they won't replace a screen with a SINGLE defective pixel 3) I got it off ebay so things may get more complicated and I don't wanna stay without my tablet for the rest of my vacation.
Have your ever had similar issues on your devices? Please share yours, that will eventually make me feel a little better
Also, if you have some tricks to get rid of this stupid pixel feel free to share as well.
Damn this is driving me crazy, I'd try to ignore it but I literally can't! I keep turning on the device just in order to look at it and cringe, I think I'm going insane.
Btw, I attached a super zoomed, super blurry macro of the pixel, it's shot with my Lumia at a very close distance, sorry about the horrible quality. It should give you the idea tho...
Well, I had a dead pixel back in the day when I had PSP. It was almost in the middle of the screen and I can tell you, it was driving me insane .... but give it a week or two and you will get used to it
Now on my TF300, I have some tiny piece of dust under the screen and it kinda looks like dead pixel. Havent figured out a way to get rid of it but I dont care much about it.
I know its not much help, but theres not much you can do about it.
QQboss said:
Well, I had a dead pixel back in the day when I had PSP. It was almost in the middle of the screen and I can tell you, it was driving me insane .... but give it a week or two and you will get used to it
Now on my TF300, I have some tiny piece of dust under the screen and it kinda looks like dead pixel. Havent figured out a way to get rid of it but I dont care much about it.
I know its not much help, but theres not much you can do about it.
Click to expand...
Click to collapse
He he, thanks anyway man, at least you gave it a try...
Sorry to hear about your issue as well, I had a similar issue with my HTC Desire and I couldn't do much about it...maybe you can try shooting some pressured air from the sides of the screen or the USB socket, you may be able to push it aside
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
vnvman said:
He he, thanks anyway man, at least you gave it a try...
Sorry to hear about your issue as well, I had a similar issue with my HTC Desire and I couldn't do much about it...maybe you can try shooting some pressured air from the sides of the screen or the USB socket, you may be able to push it aside
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
Click to expand...
Click to collapse
Try massaging the pixel? Used to work for laptop screens, not sure about tablets
al89nut said:
Try massaging the pixel? Used to work for laptop screens, not sure about tablets
Click to expand...
Click to collapse
I don't think it's gonna work here, tablets have glass on top so you can't really apply proper pressure. You may even crack the screen if you try too hard
How can i tell whether i have a dead pixel or just dust in my screen? It's a small dot
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Lets say you play a movie right. Now pause and look at the spot from different angles and from above. I can totally tell by this that this dust or what is a bit above the screens.
Sent from my Wildfire S using xda app-developers app
KindaUndisputed said:
How can i tell whether i have a dead pixel or just dust in my screen? It's a small dot
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
Does it look bright on a dark screen, like eg the app drawer? Also, a dead pixel will always be black, even on a white screen, what I have is a stuck pixel, and by stuck I mean it's stuck on a single colour regardless what the screen is showing...a dead pixel can't be fixed in any way, while a stuck one may eventually be fixed using some tricks or simply fix itself with time. If the dot isn't bright nor black then it's probably a simple speck of dust underneath the screen.
Sent from my Lumia 800 using XDA Windows Phone 7 App
Yeah, it's always black and does look like a "pixel"
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
KindaUndisputed said:
Yeah, it's always black and does look like a "pixel"
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
Then it's dead, I'm afraid...you may wanna try out this app https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect
Maybe if you're very lucky it might wake it up.
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
Yeah, i've tried that too. Didn't know if it was safe to leave it on for too long so i left it on for about half an hour
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
@vnvman:
On my brand new tf300t, I've got the same problem that you are facing. A bright, glowing pixel in the middle of the screen. I also tried to wash the pixel out with one of those stuck pixel apps, but that didn't help. I will send the tablet back to Amazon now...
Sent from my GT-I9000 using xda premium
coma999 said:
@vnvman:
On my brand new tf300t, I've got the same problem that you are facing. A bright, glowing pixel in the middle of the screen. I also tried to wash the pixel out with one of those stuck pixel apps, but that didn't help. I will send the tablet back to Amazon now...
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
Good. Please let me know if you're able to get it replaced or fixed, so I may consider sending mine too. That would be a pain tho
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
I heard directly from Asus today. They told me that for tablets and phones a single defective pixel is enough to be eligible for warranty purpose. However they told me to contact the vendor first, because the item is still under their responsibility (I bought it a week ago). The vendor told me to send them an email with a copy of the warranty certificate/product code and report of the issue, possibly with a picture. If Asus validates the instance they'll send me a courier. However I guess I'll have to wait for a while before I hear from them, because next week everything is frozen due to holidays here in Italy. Oh well, no big deal. I'll just go on and use my "flawed" device while I wait
Edit: hmm, now that I think about it...my boot loader is unlocked right now. I know that this is supposed to void my warranty, but I've already heard of people succeeding in their claim when the fault of the product was obviously hardware. This should be the case as well...what should I do about it? The Asus guy checked my serial and didn't mention anything about my bootloader apparently, so I could be fine...
Sent from my Lumia 800 using XDA Windows Phone 7 App
I really hope that the exchange device will be error-free. I've read from people who had to send in their devices multiple times, before finally getting one without faults... This would drive me mad
---------- Post added at 03:52 PM ---------- Previous post was at 03:24 PM ----------
vnvman said:
Edit: hmm, now that I think about it...my boot loader is unlocked right now. I know that this is supposed to void my warranty, but I've already heard of people succeeding in their claim when the fault of the product was obviously hardware. This should be the case as well...what should I do about it? The Asus guy checked my serial and didn't mention anything about my bootloader apparently, so I could be fine...
Click to expand...
Click to collapse
I would try and send it in anyway. The 'worst' case would be they send it back without repair/replacement, but I think there's a good chance that will not happen, because the error is hardware-related as you said.
coma999 said:
I really hope that the exchange device will be error-free. I've read from people who had to send in their devices multiple times, before finally getting one without faults... This would drive me mad
---------- Post added at 03:52 PM ---------- Previous post was at 03:24 PM ----------
I would try and send it in anyway. The 'worst' case would be they send it back without repair/replacement, but I think there's a good chance that will not happen, because the error is hardware-related as you said.
Click to expand...
Click to collapse
Yeah, fingers crossed...
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
vnvman said:
Yeah, fingers crossed...
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
Click to expand...
Click to collapse
My replacement tablet already arrived today, amazon sent me the new one before even receiving the old.
So far, everything seems to be working allright now.. I'll test it extensively the next days
Good luck with yours!
coma999 said:
My replacement tablet already arrived today, amazon sent me the new one before even receiving the old.
So far, everything seems to be working allright now.. I'll test it extensively the next days
Good luck with yours!
Click to expand...
Click to collapse
Thanks man, good for you! Amazon generally does this kind of stuff, never had an issue with them. Let's hope my vendor is just as good
Sent from my Lumia 800 using XDA Windows Phone 7 App
vnvman said:
I heard directly from Asus today. They told me that for tablets and phones a single defective pixel is enough to be eligible for warranty purpose. However they told me to contact the vendor first, because the item is still under their responsibility (I bought it a week ago). The vendor told me to send them an email with a copy of the warranty certificate/product code and report of the issue, possibly with a picture. If Asus validates the instance they'll send me a courier. However I guess I'll have to wait for a while before I hear from them, because next week everything is frozen due to holidays here in Italy. Oh well, no big deal. I'll just go on and use my "flawed" device while I wait
Edit: hmm, now that I think about it...my boot loader is unlocked right now. I know that this is supposed to void my warranty, but I've already heard of people succeeding in their claim when the fault of the product was obviously hardware. This should be the case as well...what should I do about it? The Asus guy checked my serial and didn't mention anything about my bootloader apparently, so I could be fine...
Sent from my Lumia 800 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
hello,
I have a stuck pixel on my padfone 2 tabstation
I still can return it within 10 days, no questions asked.
According to your experience with asus do you think i should just return it to the shop without mentionning the pixel, or try to have a replacement with a warranty (that may not apply)
My wife got me a TF300T off Craigslist for Christmas with a similar problem, I have a group of bright pixels, it is with a white background. I'm going to try and contact the seller and see if I can get info on where he bought it and see what Asus will do.
I have noticed a lack of contrast on the screen, but I'm comparing it to a DROID CHARGE witch has way to much saturation on its screen.
THE HORROR:
Had my nexus 16gb plugged in on my bed, knocked it off and cracked the plastic bezel in a 1inch chunk. It still works! Sort of... Except for the backlight. The only way the backlight works is by putting pressure over the spot the bezel cracked in. When it does work, it now has screen bleed issues, and quite badly... The screen works at all times, touch works, the lcd works at all times, it seems to just be the backlight.
The question is: Has anyone had something similar happen? Should i try to get a replacement screen? Take it apart (I'm quite handy with mechanical things) and see if the display connection is loose? Send it to Asus saying "screen is bleeding, new Nexus please?" Then playing dumb about the damage?
Any help would be awesome!
P.S. I'm a Jr in HS, and used the money from my summer job to buy it, and don't have enough left over to buy a new one... Especially since i need a 16gb.
Sent from my MB870 using xda premium
lesismore1 said:
THE HORROR:
Had my nexus 16gb plugged in on my bed, knocked it off and cracked the plastic bezel in a 1inch chunk. It still works! Sort of... Except for the backlight. The only way the backlight works is by putting pressure over the spot the bezel cracked in. When it does work, it now has screen bleed issues, and quite badly... The screen works at all times, touch works, the lcd works at all times, it seems to just be the backlight.
The question is: Has anyone had something similar happen? Should i try to get a replacement screen? Take it apart (I'm quite handy with mechanical things) and see if the display connection is loose? Send it to Asus saying "screen is bleeding, new Nexus please?" Then playing dumb about the damage?
Any help would be awesome!
P.S. I'm a Jr in HS, and used the money from my summer job to buy it, and don't have enough left over to buy a new one... Especially since i need a 16gb.
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
I would send it back like you said, and act as though you had no idea about the damage you just want a perfect device and light bleed doesn't = A perfect device.
That is if your sending it through courier, if you got it from a local store that won't work. As you can't blame it on the shipping :/
Gutted for you btw, dont take this wrong way but SHUDDA GOTTA CASE
It's only 2 weeks old! Seriously have an amazon prime case coming that i ordered before the accident... It's just crap luck... I'll just pretend like i have no.clue what happened, but only after unrooting and installing the stock rom...
Sent from my MB870 using xda premium
Sorry about your loss bud hope it works out for you!
Side note, are you from the cm7dx2 irc?
Sent from my MB870 using xda premium
I did use cm7 and eclipse while I had my x2. Good chance you did see me in irc.
I know I should stay out of this, but the same people that are advising you to lie about your damage are the same ones that would flame you for saying that you were using a torrent to get paid games for free.
Do what you feel is right.
Never told him to lie just said I hope it works out for him. I feel sorry for a kid that saved his money to buy the device and then has a accident. But I never told him to lie about it. Just to clarify.
Just so both of you know, I posted a couple of ideas with no real preference, and am probably gonna end up opening it tonight and seeing if the connection is loose. The question was about what you would suggest to someone in a bind like mine.
What was the warez apps about though? Just for a metaphor? (If someone asks me how to get paid apps for free i just tell them to pony up $.99, even if i do know where to get it.)
Sent from my MB870 using xda premium
Also, about pretending not to know. They would figure it out instantly. I've also excluded a blatantly fraudulent idea (buying one from walmart, returning mine, and keeping the new one).
Sent from my MB870 using xda premium
Yeah, tough luck with that. My wife did the same thing to mine but it bounced on the carpet.. lucky.
Sent from my Google Nexus 7 using xda app-developers app
Also, it now works. Except wifi crashes every 5 seconds... And banding.... Darn.
Sent from my MB870 using xda premium
I can add pictures of the double taped box if anyone wants but basically it looks like my Nexus 4 replacement box has been opened and re-taped again. The first Nexus 4 I had shipped had only one set of black tape to seal the box but my Nexus 4 replacement has had the tape taped over as if the box has been opened. Has anyone else received a box that has had the first set of tape taped over? I sent google an email and the person I talked to told me that the device is in fact brand new and they do not sell refurbished devices.
Also, the sim opening tool bag looks like it has been opened and re-taped as well except not with an extra piece of tape this time but with either the original tape that came with it or another piece, but the bag is damaged as if it has been opened already. Anyone know what is going on with this? I have a feeling they may have checked the device to make sure there was nothing wrong with it, like the problem that made me send it back in the first place but I would really like to know the reason for this.
Please, anyone, if you have had the same thing happen or know why this has happened, please let me know!
Thanks for your time and interest.
Just check for scratches / problems. If it seems/ feels and responds well then don't break your head over it. If you have even the slightest scratch though, then do something about it. Otherwise I don't know if it matters
Sent from my Nexus 4 using xda app-developers app
shadehh said:
Just check for scratches / problems. If it seems/ feels and responds well then don't break your head over it. If you have even the slightest scratch though, then do something about it. Otherwise I don't know if it matters
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Good call, I will do that. I still would like to know why the double tape and why the sim card tool bag was damaged.
Thanks for your reply!
kr0z.mp said:
Good call, I will do that. I still would like to know why the double tape and why the sim card tool bag was damaged.
Thanks for your reply!
Click to expand...
Click to collapse
Well how else would the Fed have been able to install the tracking/eavesdropping software that is now monitoring your every move.
Honestly , mine didn't even have a sticker - bought before yesterday. But alone the fact that it had that front and back sticker (which after removing good luck putting it back on perfectly). left me with some confidence. I was worried at first but after seeing the state the phone is in I thought who cares as long as it seems new and has no scuffs/scratches. I can't stop emphasizing on how much I love my first nexus phone (3rd - 4th android phone). Simply gorgeous.
Sent from my Nexus 4 using xda app-developers app
What's the condition you got your tablet in? Were there any defects?
Prostrate. Definitely prostrate. Tablet was perfect though. Mods - humor can only be suppressed so far.
Sent from my Nexus 7 using xda app-developers app
Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?
Odd question. Regardless, my 32 gig unit from Memory Express in Calgary, Alberta was perfect, the box was in great shape, fully sealed and not damaged. The tablet had it's plastic protector wrapped around it, all accessories also as expected.
Sent from my Nexus 7 using Tapatalk 2
Maybe they're asking if it arrived without any defects?
IDK....
Mine was Ø defects.
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Like others, mine was factory sealed, the battery had about a 40% charge (I picked it up at a local Staples store).
My n7 came factory sealed but it has an oil slick on the back around the nexus label. In addition, I have noticed some of the reported problems with the gps and momentary freezing when I'm using a browser. Otherwise, I am quite happy with my n7.
jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Click to expand...
Click to collapse
Can you post a picture?
Sent from my Nexus 4 using xda app-developers app
Richieboy67 said:
Can you post a picture?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg
Mine was nude.
Sent from my Nexus 7 using xda app-developers app
The tablet was used! Smudges all over the place! In fact, someone had already downloaded and installed angry birds!
I specifically remember asking Best Buy to ship me a brand new model!
Oh well..
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Kidding. Thread seems oddly worded. Sounds like 'did the tablet arrive in new condition or used', rather than, 'did your tablet have any defects'?
Sent from my SGH-I747M using Tapatalk 2
Sexy
Mine was perfect. Fresh like spring water and smelled like happy.
Sent from my Nexus 7 using xda app-developers app
danvee said:
Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?
Click to expand...
Click to collapse
yeah, kinda. people are complaining about light bleeding and stuff.
Makes more sense now that you edited the OP. :thumbup:
jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Click to expand...
Click to collapse
Odd, I thought I was the only one. Picked mine up at a local Wal-Mart on a whim and was expecting a pristine N7 like my first four 2012 N7s. Checked the seals on the box just in case and they were all good, but was surprised to see what looked like a smudge/fingerprint on the screen after taking off the plastic (not mine, obviously) as well as little nicks on the top left edge right in between the screen and the back. Almost looks like as if someone tried to pry the thing open... the device itself works perfectly with no issues so I'm still trying to decide if it's worth taking a gamble and exchanging it for a new one.
Brand new. Still sealed. No issues or problems so far. 32GB Model Nexus 7
Sent from my HTC One using Tapatalk 2
Picked first at Staples had been opened (seal on white box ropes) and plastic taken off abs it was already on. The screen was just off. In fact I looked at battery stats and it showed the tablet on just for a sec and not awake until 7 days later when I got it. I returned BC it had a dead pixel. Second was sealed and all however I am having multi touch issues. Just my luck.
Sent from my SPH-L710 using Tapatalk 4
jcoe0723 said:
Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg
Click to expand...
Click to collapse
Mine also had a similar situation around the edge and I also have a small spec of im assuming dust under the screen but it doesn't bother me too much so i wont return it.