Stuck pixel driving me nuts. - Transformer TF300T General

Hooray. Until today I thought everything was ok with my new tablet, but then suddently I used it a little with brightness maxed out and I noticed that I have a stuck pixel. Initially it was white, then, after running some random "stuck pixel fixer" app (the ones flashing your screen with different colours) it turned to green. So now I have a nice green pixel showing off on every blackish page. When the screen is very dim I can't really see it (that's why I didn't notice it at first), but when brightness is maxed out it's very noticeable.
I already had similar issues on my laptop, with a couple of white pixels appearing after a while I had it (not presumably out of the box, like with this one), and those luckily went away after a few days. I heard that in these cases there's not much to do about it, and I also guess that most of the tricks used with with regular LCD panels (pressing it, shooting it with pressured air, tapping it and all the funny stuff) don't apply here, since the panel is under a slab of glass. Some say that stuck pixels will eventually start working back again after some time, but I really don't know what to think.
Sending the device for repair it's not an option because 1) It's not worth it IMHO 2) I guess they won't replace a screen with a SINGLE defective pixel 3) I got it off ebay so things may get more complicated and I don't wanna stay without my tablet for the rest of my vacation.
Have your ever had similar issues on your devices? Please share yours, that will eventually make me feel a little better
Also, if you have some tricks to get rid of this stupid pixel feel free to share as well.
Damn this is driving me crazy, I'd try to ignore it but I literally can't! I keep turning on the device just in order to look at it and cringe, I think I'm going insane.
Btw, I attached a super zoomed, super blurry macro of the pixel, it's shot with my Lumia at a very close distance, sorry about the horrible quality. It should give you the idea tho...

Well, I had a dead pixel back in the day when I had PSP. It was almost in the middle of the screen and I can tell you, it was driving me insane .... but give it a week or two and you will get used to it
Now on my TF300, I have some tiny piece of dust under the screen and it kinda looks like dead pixel. Havent figured out a way to get rid of it but I dont care much about it.
I know its not much help, but theres not much you can do about it.

QQboss said:
Well, I had a dead pixel back in the day when I had PSP. It was almost in the middle of the screen and I can tell you, it was driving me insane .... but give it a week or two and you will get used to it
Now on my TF300, I have some tiny piece of dust under the screen and it kinda looks like dead pixel. Havent figured out a way to get rid of it but I dont care much about it.
I know its not much help, but theres not much you can do about it.
Click to expand...
Click to collapse
He he, thanks anyway man, at least you gave it a try...
Sorry to hear about your issue as well, I had a similar issue with my HTC Desire and I couldn't do much about it...maybe you can try shooting some pressured air from the sides of the screen or the USB socket, you may be able to push it aside
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app

vnvman said:
He he, thanks anyway man, at least you gave it a try...
Sorry to hear about your issue as well, I had a similar issue with my HTC Desire and I couldn't do much about it...maybe you can try shooting some pressured air from the sides of the screen or the USB socket, you may be able to push it aside
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
Click to expand...
Click to collapse
Try massaging the pixel? Used to work for laptop screens, not sure about tablets

al89nut said:
Try massaging the pixel? Used to work for laptop screens, not sure about tablets
Click to expand...
Click to collapse
I don't think it's gonna work here, tablets have glass on top so you can't really apply proper pressure. You may even crack the screen if you try too hard

How can i tell whether i have a dead pixel or just dust in my screen? It's a small dot
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

Lets say you play a movie right. Now pause and look at the spot from different angles and from above. I can totally tell by this that this dust or what is a bit above the screens.
Sent from my Wildfire S using xda app-developers app

KindaUndisputed said:
How can i tell whether i have a dead pixel or just dust in my screen? It's a small dot
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
Does it look bright on a dark screen, like eg the app drawer? Also, a dead pixel will always be black, even on a white screen, what I have is a stuck pixel, and by stuck I mean it's stuck on a single colour regardless what the screen is showing...a dead pixel can't be fixed in any way, while a stuck one may eventually be fixed using some tricks or simply fix itself with time. If the dot isn't bright nor black then it's probably a simple speck of dust underneath the screen.
Sent from my Lumia 800 using XDA Windows Phone 7 App

Yeah, it's always black and does look like a "pixel"
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

KindaUndisputed said:
Yeah, it's always black and does look like a "pixel"
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
Then it's dead, I'm afraid...you may wanna try out this app https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect
Maybe if you're very lucky it might wake it up.
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app

Yeah, i've tried that too. Didn't know if it was safe to leave it on for too long so i left it on for about half an hour
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

@vnvman:
On my brand new tf300t, I've got the same problem that you are facing. A bright, glowing pixel in the middle of the screen. I also tried to wash the pixel out with one of those stuck pixel apps, but that didn't help. I will send the tablet back to Amazon now...
Sent from my GT-I9000 using xda premium

coma999 said:
@vnvman:
On my brand new tf300t, I've got the same problem that you are facing. A bright, glowing pixel in the middle of the screen. I also tried to wash the pixel out with one of those stuck pixel apps, but that didn't help. I will send the tablet back to Amazon now...
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
Good. Please let me know if you're able to get it replaced or fixed, so I may consider sending mine too. That would be a pain tho
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app

I heard directly from Asus today. They told me that for tablets and phones a single defective pixel is enough to be eligible for warranty purpose. However they told me to contact the vendor first, because the item is still under their responsibility (I bought it a week ago). The vendor told me to send them an email with a copy of the warranty certificate/product code and report of the issue, possibly with a picture. If Asus validates the instance they'll send me a courier. However I guess I'll have to wait for a while before I hear from them, because next week everything is frozen due to holidays here in Italy. Oh well, no big deal. I'll just go on and use my "flawed" device while I wait
Edit: hmm, now that I think about it...my boot loader is unlocked right now. I know that this is supposed to void my warranty, but I've already heard of people succeeding in their claim when the fault of the product was obviously hardware. This should be the case as well...what should I do about it? The Asus guy checked my serial and didn't mention anything about my bootloader apparently, so I could be fine...
Sent from my Lumia 800 using XDA Windows Phone 7 App

I really hope that the exchange device will be error-free. I've read from people who had to send in their devices multiple times, before finally getting one without faults... This would drive me mad
---------- Post added at 03:52 PM ---------- Previous post was at 03:24 PM ----------
vnvman said:
Edit: hmm, now that I think about it...my boot loader is unlocked right now. I know that this is supposed to void my warranty, but I've already heard of people succeeding in their claim when the fault of the product was obviously hardware. This should be the case as well...what should I do about it? The Asus guy checked my serial and didn't mention anything about my bootloader apparently, so I could be fine...
Click to expand...
Click to collapse
I would try and send it in anyway. The 'worst' case would be they send it back without repair/replacement, but I think there's a good chance that will not happen, because the error is hardware-related as you said.

coma999 said:
I really hope that the exchange device will be error-free. I've read from people who had to send in their devices multiple times, before finally getting one without faults... This would drive me mad
---------- Post added at 03:52 PM ---------- Previous post was at 03:24 PM ----------
I would try and send it in anyway. The 'worst' case would be they send it back without repair/replacement, but I think there's a good chance that will not happen, because the error is hardware-related as you said.
Click to expand...
Click to collapse
Yeah, fingers crossed...
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app

vnvman said:
Yeah, fingers crossed...
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
Click to expand...
Click to collapse
My replacement tablet already arrived today, amazon sent me the new one before even receiving the old.
So far, everything seems to be working allright now.. I'll test it extensively the next days
Good luck with yours!

coma999 said:
My replacement tablet already arrived today, amazon sent me the new one before even receiving the old.
So far, everything seems to be working allright now.. I'll test it extensively the next days
Good luck with yours!
Click to expand...
Click to collapse
Thanks man, good for you! Amazon generally does this kind of stuff, never had an issue with them. Let's hope my vendor is just as good
Sent from my Lumia 800 using XDA Windows Phone 7 App

vnvman said:
I heard directly from Asus today. They told me that for tablets and phones a single defective pixel is enough to be eligible for warranty purpose. However they told me to contact the vendor first, because the item is still under their responsibility (I bought it a week ago). The vendor told me to send them an email with a copy of the warranty certificate/product code and report of the issue, possibly with a picture. If Asus validates the instance they'll send me a courier. However I guess I'll have to wait for a while before I hear from them, because next week everything is frozen due to holidays here in Italy. Oh well, no big deal. I'll just go on and use my "flawed" device while I wait
Edit: hmm, now that I think about it...my boot loader is unlocked right now. I know that this is supposed to void my warranty, but I've already heard of people succeeding in their claim when the fault of the product was obviously hardware. This should be the case as well...what should I do about it? The Asus guy checked my serial and didn't mention anything about my bootloader apparently, so I could be fine...
Sent from my Lumia 800 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
hello,
I have a stuck pixel on my padfone 2 tabstation
I still can return it within 10 days, no questions asked.
According to your experience with asus do you think i should just return it to the shop without mentionning the pixel, or try to have a replacement with a warranty (that may not apply)

My wife got me a TF300T off Craigslist for Christmas with a similar problem, I have a group of bright pixels, it is with a white background. I'm going to try and contact the seller and see if I can get info on where he bought it and see what Asus will do.
I have noticed a lack of contrast on the screen, but I'm comparing it to a DROID CHARGE witch has way to much saturation on its screen.

Related

Nexus 7 defects?

How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
*EDIT* - Poll added
Another member (Capt.PP) asked me to include a poll to ask where we got our defective Nexus 7 tablets. If your place isn't on the list please include it in your post.
LCD happens
tdrussell said:
LCD happens
Click to expand...
Click to collapse
I got so used to amoled screens I forgot about dead pixels on LCD. Is it possible it being an LCD it might just be stuck?
Anyone ever have any success with one of those stuck pixel fix apps?
Either way I'm doing an exchange because of the screen not being recessed on left side properly. But hopefully no dead pixels on next one.
Sent from my Galaxy Nexus
So this guy's trolling was in reality not a troll?
http://forum.xda-developers.com/showthread.php?p=28712748#post28712748
Outrager said:
So this guy's trolling was in reality not a troll?
http://forum.xda-developers.com/showthread.php?p=28712748#post28712748
Click to expand...
Click to collapse
Lol. Looks like trolling but I did read in another thread a guy had issue with his screen stating to come off his I/O device. I noticed mine while I was holding it on the left side the screen was giving in and making some creaking and such. Upon closer inspection I noticed on the left side/middle area the screen was actually sitting above the frame. Everywhere else it was sitting nicely and recessed under the frame.
Anyway the risk of defects is always going to be higher with the first runs.
Sent from my Galaxy Nexus
Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen !
Sent from my GT-I9100 using xda premium
Picked mine up from GameStop too. So far, no problems with it! Hope you get yours fixed soon. ^.^
Sent from my Nexus 7 using xda premium
I have a slight light bleed In bottom left corner. Anyone else have this?
Sent from my Nexus 7 using xda app-developers app
androidkid311 said:
Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen !
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Download a dead pixel test app on play store. Its basically solid color backgrounds you alternate so in some cases you'll be able to see the pixel in a red background etc.
Sent from my Galaxy Nexus
lazaro17 said:
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Could you be kind enough to post a pic of your screen defect?
janedoesmith said:
Could you be kind enough to post a pic of your screen defect?
Click to expand...
Click to collapse
Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.
Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.
Sent from my Galaxy Nexus
lazaro17 said:
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so. Makes a slight creak sound.
Might contact Asus for warranty and see how they do it or just give Gamestop some time so i can exchange it.
NavySpark said:
Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so.
Click to expand...
Click to collapse
same spot mine is at
lazaro17 said:
same spot mine is at
Click to expand...
Click to collapse
Bet this is going to be a known issue all around. I was able to push it down but i figure its adhesive so its eventually going to happen again and again until the adhesive isn't sticky anymore. Sad days but other than that this tablet is solid.
---------- Post added at 02:58 PM ---------- Previous post was at 02:35 PM ----------
Well according to ifxit, they are small retaining clips that hold it so i hope its not a broken clip. I could easily put more adhesive down a it looks like it just pops up.
lazaro17 said:
Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.
Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
I really appreciate it and thank you. Now I know what to look for once my N7 arrives.
My Gamestop doesn't have any extras, calling Google to see if they can do anything. I would like to see if i can get a replacement sent out and then send this one back but we shall see.
I returned 3 transformer primes for screen defects. Asus qc isn't the greatest. It's probably why they're prices are so good for what you get.
On mine when the brightness is on the lower end the screen starts to flicker a little. I think it's software related. But once you set the brightness higher it stops doing it.
Oh and it only does that on white backgrounds like google voice search.
Sent from my HTC VLE_U using xda app-developers app
Excellent device but mine isn't flush on the right side of the screen. (Portrait)
After a few hours of use it's starting to pop if you press midway on the bezel.
I'll get it swapped in due course
Is anyone else able to reproduce the screen flicker issue?
Sent from my HTC VLE_U using xda app-developers app

NNNOOOOOOOOOOOOOOOOOOOOOOOO

It finally happened I have a big dead area on my Atrix. I can no longer type the letters T, G or V. It's weird, in Multi Touch Tester when I put my finger there, it shows points on both sides of the column. It has rendered my Atrix nearly useless. I tried formatting everything and reloading a ROM in CWM and it is still busted. I guess this is the end. Sadly, I can't get a new phone for a few more days.
I'm really disappointed by this. I don't even know what new phone I would get....
Is it even worth replacing the digitizer? It was woring fine this morning, this happened after dinner. A sad, sad day indeed
Sir_Brizz said:
It finally happened I have a big dead area on my Atrix. I can no longer type the letters T, G or V. It's weird, in Multi Touch Tester when I put my finger there, it shows points on both sides of the column. It has rendered my Atrix nearly useless. I tried formatting everything and reloading a ROM in CWM and it is still busted. I guess this is the end. Sadly, I can't get a new phone for a few more days.
I'm really disappointed by this. I don't even know what new phone I would get....
Is it even worth replacing the digitizer? It was woring fine this morning, this happened after dinner. A sad, sad day indeed
Click to expand...
Click to collapse
There is a fix but it's risky, try to find it here.
I think he's talking about the PDS partition fix, might make it easier to find now.
KH_Lionheart said:
I think he's talking about the PDS partition fix, might make it easier to find now.
Click to expand...
Click to collapse
Maybe he can give it a try but it's not the problem, I know because it also happened to me once.
Moved to q&a
Sent from my MB860 using xda premium
Yeah, tried PDS fix. Also tried fruit cake back to stock and PDS fix again, same problem.
Unfortunately I can't even use the phone in this state. Too much of the screen is hosed. I guess it's back to the 3GS (DOH!!!) and getting a new phone next week.
Not. Happy.
Am still using my fix for months now and screen works great.
Sent from my MB860 using xda premium
Just buy a new digitiser from eBay. Worked for me.
Sent from my MB860 using xda app-developers app
i have the same problem (again)
fist time i hat a part of the upper screen not working now its also the letters t,g,v that seem to be dead areas.
my guesses are that i had my device running under too much heat, as i stresstested it for some periode of time with 80+°C and the letters are near the area of the cpu which was causeing much heat. well now it's just some 30-40 bucks for a new digitizer and 15mins of work for replacement.
little tip: install a cm7-rom and enable 180° rotation so you can use ur phone even in portrait mode. if you have probs with lower screen area just rotate your device
If you get a new digitizer with the frame its pretty easy to fix yourself, not particularly expensive and you should be able to return it easily if it's faulty. Check ebay.
Sent from my Atrix
just replace broken screen, or send to service
tomh235 said:
If you get a new digitizer with the frame its pretty easy to fix yourself, not particularly expensive and you should be able to return it easily if it's faulty. Check ebay.
Sent from my Atrix
Click to expand...
Click to collapse
This!
I tried with an "OEM" digitizer off eBay and it was faulty. Got an original used one off eBay with bezel attached in good Nick and it was much easier to fit and works like a charm.
One word of warning, remove the LCD before pushing the digitizer cable through the phone.
Same happened with me and that was after the repair shop tried three replacements lol.
I haven't heard of any problems with the ones with the bezels though!
Sent from my Atrix
Yea I have three unresponsive bands on my atrix screen and no upgrade options until the winter lol. Also, my headphone jack doesn't work!
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
Does anyone know what causes this problem. Is it heating issues from overclocking?
Starting to get worried after reading about so many fellow atrix users with the dodgy digitizer issue.
I've had mine for one year with another year left until an upgrade so hoping mine doesn't go the same way.
Sent from my MB860 using xda app-developers app
debt collector said:
Does anyone know what causes this problem. Is it heating issues from overclocking?
Starting to get worried after reading about so many fellow atrix users with the dodgy digitizer issue.
I've had mine for one year with another year left until an upgrade so hoping mine doesn't go the same way.
Click to expand...
Click to collapse
I wish I knew this as well. It must be some sort of separation between the digitizer and the screen because wedging something between the battery and fingerprint reader can improve the touch sensor.
debt collector said:
Does anyone know what causes this problem. Is it heating issues from overclocking?
Starting to get worried after reading about so many fellow atrix users with the dodgy digitizer issue.
I've had mine for one year with another year left until an upgrade so hoping mine doesn't go the same way.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
I think its overheating in general. I've never over locked this phone and even simple browsing through xda heats the CPU up to 55-60 degrees.
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
debt collector said:
Does anyone know what causes this problem. Is it heating issues from overclocking?
Starting to get worried after reading about so many fellow atrix users with the dodgy digitizer issue.
I've had mine for one year with another year left until an upgrade so hoping mine doesn't go the same way.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
Mine is a little over 9 months old (got it with contract last November I think) and as I speak, my digitizer is dying as well Not only that, mine has serious bootloop problems and also Sleep of Death very often. Oh well, one more year to go
Sent from my undervolted, underclocked, power saving Motorola Atrix.
Please move to Q & A
maggedo said:
Please move to Q & A
Click to expand...
Click to collapse
Do you ever post anything useful?

Dropped and sort of working... Help?

THE HORROR:
Had my nexus 16gb plugged in on my bed, knocked it off and cracked the plastic bezel in a 1inch chunk. It still works! Sort of... Except for the backlight. The only way the backlight works is by putting pressure over the spot the bezel cracked in. When it does work, it now has screen bleed issues, and quite badly... The screen works at all times, touch works, the lcd works at all times, it seems to just be the backlight.
The question is: Has anyone had something similar happen? Should i try to get a replacement screen? Take it apart (I'm quite handy with mechanical things) and see if the display connection is loose? Send it to Asus saying "screen is bleeding, new Nexus please?" Then playing dumb about the damage?
Any help would be awesome!
P.S. I'm a Jr in HS, and used the money from my summer job to buy it, and don't have enough left over to buy a new one... Especially since i need a 16gb.
Sent from my MB870 using xda premium
lesismore1 said:
THE HORROR:
Had my nexus 16gb plugged in on my bed, knocked it off and cracked the plastic bezel in a 1inch chunk. It still works! Sort of... Except for the backlight. The only way the backlight works is by putting pressure over the spot the bezel cracked in. When it does work, it now has screen bleed issues, and quite badly... The screen works at all times, touch works, the lcd works at all times, it seems to just be the backlight.
The question is: Has anyone had something similar happen? Should i try to get a replacement screen? Take it apart (I'm quite handy with mechanical things) and see if the display connection is loose? Send it to Asus saying "screen is bleeding, new Nexus please?" Then playing dumb about the damage?
Any help would be awesome!
P.S. I'm a Jr in HS, and used the money from my summer job to buy it, and don't have enough left over to buy a new one... Especially since i need a 16gb.
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
I would send it back like you said, and act as though you had no idea about the damage you just want a perfect device and light bleed doesn't = A perfect device.
That is if your sending it through courier, if you got it from a local store that won't work. As you can't blame it on the shipping :/
Gutted for you btw, dont take this wrong way but SHUDDA GOTTA CASE
It's only 2 weeks old! Seriously have an amazon prime case coming that i ordered before the accident... It's just crap luck... I'll just pretend like i have no.clue what happened, but only after unrooting and installing the stock rom...
Sent from my MB870 using xda premium
Sorry about your loss bud hope it works out for you!
Side note, are you from the cm7dx2 irc?
Sent from my MB870 using xda premium
I did use cm7 and eclipse while I had my x2. Good chance you did see me in irc.
I know I should stay out of this, but the same people that are advising you to lie about your damage are the same ones that would flame you for saying that you were using a torrent to get paid games for free.
Do what you feel is right.
Never told him to lie just said I hope it works out for him. I feel sorry for a kid that saved his money to buy the device and then has a accident. But I never told him to lie about it. Just to clarify.
Just so both of you know, I posted a couple of ideas with no real preference, and am probably gonna end up opening it tonight and seeing if the connection is loose. The question was about what you would suggest to someone in a bind like mine.
What was the warez apps about though? Just for a metaphor? (If someone asks me how to get paid apps for free i just tell them to pony up $.99, even if i do know where to get it.)
Sent from my MB870 using xda premium
Also, about pretending not to know. They would figure it out instantly. I've also excluded a blatantly fraudulent idea (buying one from walmart, returning mine, and keeping the new one).
Sent from my MB870 using xda premium
Yeah, tough luck with that. My wife did the same thing to mine but it bounced on the carpet.. lucky.
Sent from my Google Nexus 7 using xda app-developers app
Also, it now works. Except wifi crashes every 5 seconds... And banding.... Darn.
Sent from my MB870 using xda premium

[Q] Did your RMA have problems?

Ive gone thought 2 RMAs and ive phoned Google for the 3 one.
- 1 device: All the device made noise, cracking all the time.
- 2 device: Horrible screen bleeding and noise on the speaker
-3 device: A black line from top to bottom of the device. Can be seen on white screens.
Im actually thinking on asking a refund and getting other phone. I love N4 but all come with some sort of problem.
What has been your experience?
Sent from my Nexus 4 using xda app-developers app
I've been good with my first one ..but I have a feeling if u had my phone it would've been RMA 'ed ..
Sent from my Nexus 4 using xda app-developers app
icecicle said:
I've been good with my first one ..but I have a feeling if u had my phone it would've been RMA 'ed ..
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
What does it have?
Sent from my Nexus 4 using xda app-developers app
You should have just kept the first one
patrickjaden said:
You should have just kept the first one
Click to expand...
Click to collapse
The first one seemed badly attached. Made noise and the back moved
Sent from my Nexus 4 using xda app-developers app
icecicle said:
I've been good with my first one ..but I have a feeling if u had my phone it would've been RMA 'ed ..
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
I'll disagree only because people have suggested the same thing to me. I'm waiting for my 3rd device to ship. My first one has a bright spot you see in the middle whenever the phone is held from an angle, like a cluster of stuck pixels. The second had a bad yellow tint and black dust under the screen.
In the past 2 years I've bought 2 Lenovo laptops, an Asus Zenbook, a PSVita, an iPod Touch, a Samsung TV, Nexus One/S/Galaxy, Galaxy S2, Galaxy S3, a Xoom and a Galaxy Tab 10.1.
At NO point have I had to return or exchange a single one of these devices.
I otherwise love the device, but I have no doubt that corners were cut in the manufacturing process to attain the low price.
You are lucky your rma is shipping. This is my first rma with the n4 and they're not even shipping it to me. It's been almost 2 weeks too.
I ordered 4 originally (not for selling, for friends). Mine was the only one with problem (overheating, screen flicker, bad MicroUSB port). The RMA'd device was awesome in every way, but had no functioning Magnometer (so no orientation sensing or compass functionality). Still waiting for the second RMA to get here. Other than that, amazing phone.
My first device had the yellow spot syndrome so I RMA'ed it. Was disappointed to find the replacement had a yellow tint on the display. Was planning on RMAing that too until I found out it could be fixed with software. So I'm now happy with my 2nd n4.
sporez said:
My first device had the yellow spot syndrome so I RMA'ed it. Was disappointed to find the replacement had a yellow tint on the display. Was planning on RMAing that too until I found out it could be fixed with software. So I'm now happy with my 2nd n4.
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could I asked what software you used? I just called in a RMA today because of a yellow tint down the right side of my screen and it's hasn't went away in a long time so its probably not the glue..
euki69 said:
could I asked what software you used? I just called in a RMA today because of a yellow tint down the right side of my screen and it's hasn't went away in a long time so its probably not the glue..
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Flashing the Jellytime kernel did it for me. There's also the Nexus 4 Display control that allows you to adjust it without changing kernels (I myself haven't used this but it looks promising).
I'm not sure if either would work if you have a stripe down the side, but it's worth a shot.
sporez said:
Flashing the Jellytime kernel did it for me. There's also the Nexus 4 Display control that allows you to adjust it without changing kernels (I myself haven't used this but it looks promising).
I'm not sure if either would work if you have a stripe down the side, but it's worth a shot.
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Thanks for the suggestions! Did you flash the jellytime kernel itself in the ROM thread, or did you flash the whole ROM along with the kernel? I don't know if there is a difference between the two besides the lack of OC. The kernel didn't fix the issues with me :c I might try the display control.
euki69 said:
Thanks for the suggestions! Did you flash the jellytime kernel itself in the ROM thread, or did you flash the whole ROM along with the kernel? I don't know if there is a difference between the two besides the lack of OC. The kernel didn't fix the issues with me :c I might try the display control.
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I just flashed the kernel only. Sounds like yours is likely hardware, sadly.
Sent from my ASUS Transformer Pad TF300T
sporez said:
I just flashed the kernel only. Sounds like yours is likely hardware, sadly.
Sent from my ASUS Transformer Pad TF300T
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Well.. I RMA'd yesterday and this morning I've received an email saying my order has shipped surprisingly o.o so.. so far no RMA problems.. *crosses fingers* *knocks on wood*
euki69 said:
Well.. I RMA'd yesterday and this morning I've received an email saying my order has shipped surprisingly o.o so.. so far no RMA problems.. *crosses fingers* *knocks on wood*
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Nice!! My RMA went super smooth also. I RMA'ed on a tuesday and new phone was here thursday!
rttnpig] said:
- 1 device: All the device made noise, cracking all the time.
- 2 device: Horrible screen bleeding and noise on the speaker
-3 device: A black line from top to bottom of the device. Can be seen on white screens.
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RMA's are now back ordered as well. Mine just changed to pre-ordered, and the CSR says they are now completely out of devices. I'm gonna say, crap like this contributes, as well as people that fry their phone OCing. OP absolutely has the right to a high quality device. But given the obvious supply issues Google has been having, I don't think it would have hurt to just deal with it for a couple weeks, none of those are deadline issues, and you have a full year to RMA for a manufacturer defect. I have a 3/4 inch tall strip across the center of my screen with no touch response, damn near cripples the device's usability.
Oh well, I guess that just means I get a phone from the third batch, that much less likely to have defects I hope. Or maybe I'll get the OP's refurb'd 1st device, cause I'm not that damned picky.
Again, OP does have the right to a high quality device, but now this kinda crap is screwing over user's with deadline issues.
my RMA was very fast (australia) shipped within 24hours of calling to setup the RMA
My phones earpiece cut out randomly so often i couldn't hear people when they called. the new one is perfect tho.
My old phone rattled and buzzed real loud and the replacement fixed that but it has a yellow tinted screen with clear spots.
Sent from my Nexus 4
they dont have any new ones to use for RMAs so people are just getting "refurbed" returns that already had problems even if the problems are unrefurbable like screen issues
idividebyzero said:
they dont have any new ones to use for RMAs so people are just getting "refurbed" returns that already had problems even if the problems are unrefurbable like screen issues
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source?
Sent from my GT-N7100 using xda premium

Dead pixel!

Well...I woke up and switch on the tablet and A DEAD PIXEL APPEARED!
I got my tablet for like 8 month now and was wondering do you guys have dead pixel(s) over time? Well I'm rooted and have my bootloader unlocked so I can't return for warranty and for 1 dead pixel lol doesn't seems reasonable xD
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
Out of curiosity. Have you determined if the pixel is dead or just stuck?
I've had one instance of a pixel getting stuck. At first I thought it was dead. Rubbing it out worked for me. I had a few option to attempt to revive it. The simplest method worked luckily.
wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor
If you seek on your favorite search engine: recover a dead pixel (In case the de-http/www'ed of link sticker does not work..)
There are a few way to find out if it is actually dead, which is sort of rare. Versus simply being stuck. So don't give up at first. It may not be dead.
Enablingwolf said:
Out of curiosity. Have you determined if the pixel is dead or just stuck?
I've had one instance of a pixel getting stuck. At first I thought it was dead. Rubbing it out worked for me. I had a few option to attempt to revive it. The simplest method worked luckily.
wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor
If you seek on your favorite search engine: recover a dead pixel (In case the de-http/www'ed of link sticker does not work..)
There are a few way to find out if it is actually dead, which is sort of rare. Versus simply being stuck. So don't give up at first. It may not be dead.
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I think it's dead (really hopes its not)..... A black dot, how does yours look like?
Edit: i try poke it with the marker thing but it didnt work, you can see pressure on the screen but its still there, i wonder do dead pixels develops over time?
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
When I had the stuck pixel. It was also black.
For each pixel, there are three colors. Rotating between all three colors (Blue, Red and Green) in rapid succession sometimes fixes it. If none of the colors 'light up', it surely is dead and not rectifiable.
You can search you tube for: dead pixel fix. Just make sure the video is able to reach the spot where the pixel is affected. Full screen is easiest to achieve this. I suggest let it run for a few minutes at minimum. 10 would be good. Since sometimes it may take a while cycling colors, to get it going again.
Dead pixels can happen at any time. If you do not know.. Most LCD policies on dead pixels, below a certain amount are not considered defect. Asus I think is 5 pixels. One is definitely below that threshold.
Enablingwolf said:
When I had the stuck pixel. It was also black.
For each pixel, there are three colors. Rotating between all three colors (Blue, Red and Green) in rapid succession sometimes fixes it. If none of the colors 'light up', it surely is dead and not rectifiable.
You can search you tube for: dead pixel fix. Just make sure the video is able to reach the spot where the pixel is affected. Full screen is easiest to achieve this. I suggest let it run for a few minutes at minimum. 10 would be good. Since sometimes it may take a while cycling colors, to get it going again.
Dead pixels can happen at any time. If you do not know.. Most LCD policies on dead pixels, below a certain amount are not considered defect. Asus I think is 5 pixels. One is definitely below that threshold.
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Well yeah, my PSP is filled with dead pixels lol. Hmm how many times did you poke it with the pen thing?
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
I just used a fingernail.. Didn't take long to get it lit up.
lol when I got my TF300 refurbished it arrived with a dead pixel. You'll get used to it and forget its there.
Enablingwolf said:
I just used a fingernail.. Didn't take long to get it lit up.
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oh lol.
Shindyt said:
lol when I got my TF300 refurbished it arrived with a dead pixel. You'll get used to it and forget its there.
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yeah, like i did on my psp which has heaps of it LOL!
I have one stuck on red.. want to send it in for warranty. It doesn't want to come out and has been like this for months... but i dont want them to remove my new screen protector or get rid of my goofed up half ass root....
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
new ion? said:
I have one stuck on red.. want to send it in for warranty. It doesn't want to come out and has been like this for months... but i dont want them to remove my new screen protector or get rid of my goofed up half ass root....
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
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Is your bootloader unlocked?
Sent from my TF300T using Tapatalk HD
Tamaskan said:
Is your bootloader unlocked?
Sent from my TF300T using Tapatalk HD
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Nope. If it was it'd be an easy fix... I don't want to unlock cuz I want my warranty still
Sent from my SAMSUNG-SGH-T989 using xda premium
new ion? said:
Nope. If it was it'd be an easy fix... I don't want to unlock cuz I want my warranty still
Sent from my SAMSUNG-SGH-T989 using xda premium
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Wait you root without unlocking ?
Sent from my TF300T using Tapatalk HD
Tamaskan said:
Wait you root without unlocking ?
Sent from my TF300T using Tapatalk HD
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... pm me. don't wanna jack this thread.

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