Related
WHen I first got the Slide it was awesome! The pictures it took looked great... but now my phone won't auto focus right... there is no manual focus... now it just takes awesome blurry out of focus pictures!
Is this happening to anyone elses phone? From the looks of the intertubez this will become a "known" issue with TMO
Are there any files the camera accesses for settings or the like that may be damaged? I have tried other ROMS and they all seem to have the same problem....
yup, happened to me too, i just got a warranty replacement and it's clear again. you have to call and get a new phone.
My camara was blurry the other day and I noticed it had condensation under the lens. It ended up drying out but the pics still arent as clear as they have been. Weird.
Sent from ROOTED MyTouch Slide
yea this same thing happened to mine and i just called them and got a replacement. i even tried resetting my phone before i sent it in and that didnt fix the problem so idk what causes it. Hopefully it doesnt happen again with my new one.
It started happening after this rave I played at.... the humidity inside was probably 100%
Yes, this happened to me as well. It would only focus on things literally about an inch from the lens. When wiping didnt fix the problem, T-mobile sent me a new Slide.
Blurry Cam
I just bought the MTslide about a week ago on craigslist and I too have the blurry focus issue, ive cleaned it, messed with settings all to no success. It only takes clear pictures if the object is an inch away. I of course do not have insurance cuz I bought on craigslist, is there anything I can do I'm desperate? I love this phone it's amazing but I dont want to have to go back to my CliqXT because of the camera (especially since its still on 1.5 till Motorola's "fairytale" update which they keep pushing aside)
------------------------
Black MyTouch Slide
Rooted w/ 16GB microSD
Motorola CliqXT
non-Rooted w/ 4GB microSD
So I just got my new Slide and it still has 2e
What is the best program to use to backup all the programs and crap before I unroot this one and send it back...
Yep.... Same deal with mine. Sending it into HTC for repair. It is stuck in Macro focus... Go up to something close and it will be fine.
Fine if you only want to take macro photos..... otherwise useless!
Sent from my T-Mobile myTouch 3G Slide using XDA App
I had the same problem with out of focus but it came down to condensation. I live in Florida and it has been hot and it is the same over the US right now. Everyone is using AC but going from cool and low humidity to hot and very high humidity well you build up condensation. I left my phone in the sun for about 45 minutes and then took some pics and it worked fine A few days later it was back to being blurry and tried the same thing. If I leave the phone in the house without going outside and take pics it is fine as well. Just going from on extreme to another it takes its toll. I do photopgraphy and when I go out to do a shoot I leave my camera in the trunk of my car to get rid of the condensation on the lens and mirros inside the camera.
I think i figured the problem out why everyone camera goes blurry.
I have the mytouch slide and the pictures were perfect and crystal clear. Then when the firmware 2.1 update came, that messed up the camera big time and made it barely unusable.
Please fix the issue!!!!
I just had mine replaced via warranty exchange. Just call, tell them you're having trouble, there's nothing on the lens, the water damage indicator is white, and it's still not working. You'll get a new one and if you don't have insurance they'll charge you ten bucks to deliver it to you.
I actually don't think it has anything to do with condensation or heat or humidity. Yes, all of those things can affect ANY lens on ANY phone, and the update may have even adversely affected certain handsets but this is a handset by handset issue. My father's mytouch slide got the update and still works better than my old camera did. It's a hardware problem with a certain batch of these phones. My wife's is still fine and she got it early on like me. The lens tries to focus and snaps back to its original position. It's a defect. You can play with the settings all you want, but other than minor adjustments and a lot of placebo effect, you're not gonna fix it.
tinpanalley said:
I just had mine replaced via warranty exchange. Just call, tell them you're having trouble, there's nothing on the lens, the water damage indicator is white, and it's still not working. You'll get a new one and if you don't have insurance they'll charge you ten bucks to deliver it to you.
I actually don't think it has anything to do with condensation or heat or humidity. Yes, all of those things can affect ANY lens on ANY phone, and the update may have even adversely affected certain handsets but this is a handset by handset issue. My father's mytouch slide got the update and still works better than my old camera did. It's a hardware problem with a certain batch of these phones. My wife's is still fine and she got it early on like me. The lens tries to focus and snaps back to its original position. It's a defect. You can play with the settings all you want, but other than minor adjustments and a lot of placebo effect, you're not gonna fix it.
Click to expand...
Click to collapse
I hear you. But i just got this two weeks ago in the store and the camera was perfect till after the update. I would hate to get a replacement for a silly camera. So debating to not care and keep the phone or just risk it and get a Warranty one
You have nothing to lose by getting a new one via warranty exchange. You don't even have to be without your phone. It comes to you in the mail, you backup your contacts, you hard reset the old one, you're done.
The camera won't get better, it will not improve, you'll have the new phone before you know it. And the slide is relatively new which means the longer you wait, the higher the likelihood that you get a manufacturer refurb. instead of the new one I got 2 days ago.
Just do it. Someone in your life will do something, you'll want the silly camera, and you'll go, "damn, I shoulda listened to that dude on the forum".
tinpanalley said:
You have nothing to lose by getting a new one via warranty exchange. You don't even have to be without your phone. It comes to you in the mail, you backup your contacts, you hard reset the old one, you're done.
The camera won't get better, it will not improve, you'll have the new phone before you know it. And the slide is relatively new which means the longer you wait, the higher the likelihood that you get a manufacturer refurb. instead of the new one I got 2 days ago.
Just do it. Someone in your life will do something, you'll want the silly camera, and you'll go, "damn, I shoulda listened to that dude on the forum".
Click to expand...
Click to collapse
Hahhahahahahaha
Thanks bro
snuggpugg said:
I just bought the MTslide about a week ago on craigslist and I too have the blurry focus issue, ive cleaned it, messed with settings all to no success. It only takes clear pictures if the object is an inch away. I of course do not have insurance cuz I bought on craigslist, is there anything I can do I'm desperate? I love this phone it's amazing but I dont want to have to go back to my CliqXT because of the camera (especially since its still on 1.5 till Motorola's "fairytale" update which they keep pushing aside)
------------------------
Black MyTouch Slide
Rooted w/ 16GB microSD
Motorola CliqXT
non-Rooted w/ 4GB microSD
Click to expand...
Click to collapse
I'm practically in the same boat. I called a few repair places up here in Seattle and since it's such a new phone, none of them were able to order parts. Does anyone know if HTC will repair it. Or even repair it if it's rooted?
I just had this problem with my wife's slide and having read similar threads on different forums including tmobile's, I called customer care and lied a little about doing all kinds of things to make sure it's hardware, like doing a factory reset. Never mention that it's rooted! Just play dumb and they'll send you a new phone under warranty. We got the new one yesterday and I rooted it while my wife was still at work, following the new root method as it came with the 1.35.x update.and flashed chiefz 1.35.x rooted ROM (she likes espresso). When she came home I took the old phone and installed the 1.27.x esprimg.img and then flashed the 1.35.x OTA (non root). Put it in the return box and gonna drop it at a UPS drop box today.
It sounds like a lot of steps, but it goes relatively quick.
Sent from my CM6 Slide
i'm currently experiencing the camera issue as well as my wifi not working (running CM6) ...it simply cannot see any networks. I tried even loading the latest nightly build to no avail. As my phone has a slight crack on one of the buttons I'm going to try and get a refurb and then possibly sell it for a G2
I'll reply how it goes
I honestly do not notice the blurry pictures issue that you guys are having. The pictures are awesome in light but gets a little grainy in low light conditions, other than that my pictures and videos are great. Are you guys complaining about low light pictures?
sent from Mytouch Slide 3g using XDA App
www.GoTeamFriday.com
I've been using the spectacular camera on this phone and I just started noticing that it's leaving a green line in all my pictures. Anyone have any ideas as to what's causing it? There's no line on the screen using the front facing camera or on the screen at any other time. I have attached a couple pictures so you can see what I'm talking about. In both instances they are on the left side of the picture.
I'm no expert but if this is showing up on every picture you take, then I suspect it is a faulty camera sensor. Does it do this in video mode? Different camera resolutions and modes? I'd take it back for a replacement.
Yeah, definitely sounds like some sort of hardware failure.
Yeah it shows up in video mode as well. I was afraid it was a hardware issue. Looks like I'll have to unroot it and have it replaced. Thanks for the replies!!
You don't have to unroot to get it replaced. If you wait about a week the store should be able to harvest another camera from a return or something. They just have to wait 60 days from the launch before they can open them. Also if they give you any crap about it being rooted tell them to check for m and p on it. It's states that software mods don't void sprints warrenty.
Sent from my SPH-L720 using xda app-developers app
Same problem
i have the same problem only thing is i see the green when posting pics to instagram trying to use hd.
skullygbear said:
You don't have to unroot to get it replaced. If you wait about a week the store should be able to harvest another camera from a return or something. They just have to wait 60 days from the launch before they can open them. Also if they give you any crap about it being rooted tell them to check for m and p on it. It's states that software mods don't void sprints warrenty.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I unrooted it anyway and had them send me a new one. Hopefully the camera holds up this time, but that's good to know for future reference. :good:
bonezlife said:
i have the same problem only thing is i see the green when posting pics to instagram trying to use hd.
Click to expand...
Click to collapse
I took it into Sprint and they told me that it was definitely a defective camera. Take it in, have it diagnosed, and they'll have it replaced...hopefully. The manager at my Sprint store was all about helping me out.
CRAP! Now I've got some dead pixels in my camera. Was messing with the voice controls & noticed 2 black dots during the preview when I voice opened the camera. They're in the picture when I took it. The phone was already going to be replaced on WED, so now it's just another reason . . .
used *#0*# menu to test the magnetic sensor; selftest failed. Compass apps are WAY off. its also reading 270-280T in field strength across several apps. I can recalibrate it (mag field strength detected) via one app, but the compass itself is off by about 85 degrees. I have not exposed it to strong magnetic radiation, stuck it in a microwave, or anything like that.
warranty repair/replace?
Also gyro won't calibrate and lists failed as well
Slade8525 said:
used *#0*# menu to test the magnetic sensor; selftest failed. Compass apps are WAY off. its also reading 270-280T in field strength across several apps. I can recalibrate it (mag field strength detected) via one app, but the compass itself is off by about 85 degrees. I have not exposed it to strong magnetic radiation, stuck it in a microwave, or anything like that.
warranty repair/replace?
Also gyro won't calibrate and lists failed as well
Click to expand...
Click to collapse
Call samsung my vibration motor fell off inside and they are going to fix it for free
when i self test my gyro and magnetic sensor they both fail
Both of my sensor tests passed. Not sure what is going on with you guys devices but I would try to contact samsung about it.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
LeKtRiCzzz said:
Call samsung my vibration motor fell off inside and they are going to fix it for free
when i self test my gyro and magnetic sensor they both fail
Click to expand...
Click to collapse
damn that sucks! vibration works fine on mine
sharpehenry said:
Both of my sensor tests passed. Not sure what is going on with you guys devices but I would try to contact samsung about it.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
thanks; i hope they either fix or replace with a new one; i dont want a refurb.
Mine also shows fail on both tests but my compass is dead on.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
my compass started working correctly again, but still says fail, and gyro says it needs calibration, which it now does calibrate, but still says fail
this is via the same menu system.
How can you tell if your compass is working
Sent from my SGH-I337 using xda app-developers app
Call one of your local AT&T stores your under a 1 year manufacture warranty. Im going in tomorrow and hopefully getting a new phone ima see if i can get the white version
LeKtRiCzzz said:
How can you tell if your compass is working
Sent from my SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
compass/magneto apps now correctly report 47-51t (magnetic field scale) and i tested it with another magnetometer, also tested the compass feature through several apps against a real compass, as well as gyro calibration against a sextant (yes i actually have one lol, had to learn how to use it though first) it is calibrated correctly to within 1/2 of a degree; good enough for now.
I have no idea how/why it fixed itself, but the sensor tests still report 'failed', so its going back regardless.
LeKtRiCzzz said:
Call one of your local AT&T stores your under a 1 year manufacture warranty. Im going in tomorrow and hopefully getting a new phone ima see if i can get the white version
Click to expand...
Click to collapse
would at&t be a better option to pursue, or samsung? i dont want a refurb, so leaning towards at&t. i haven't had to return a phone for warranty ever, and i dont want a refurb or repair. i take excellent care of my stuff; other than the sensor issue its perfect.
Slade8525 said:
compass/magneto apps now correctly report 47-51t (magnetic field scale) and i tested it with another magnetometer, also tested the compass feature through several apps against a real compass, as well as gyro calibration against a sextant (yes i actually have one lol, had to learn how to use it though first) it is calibrated correctly to within 1/2 of a degree; good enough for now.
I have no idea how/why it fixed itself, but the sensor tests still report 'failed', so its going back regardless.
would at&t be a better option to pursue, or samsung? i dont want a refurb, so leaning towards at&t. i haven't had to return a phone for warranty ever, and i dont want a refurb or repair. i take excellent care of my stuff; other than the sensor issue its perfect.
Click to expand...
Click to collapse
I called Samsung a few days ago they said they would work on fixing my phone instead of swapping it out with a refurb, i told the lady i didn't want a refurb since i've had my phone in a case with a screen protector since day one. She was intent them working specifically on my phone but I'm still a little eh on that because back in the s2 days i got a refurb with a huge scratch on the screen when they said the exact samething. AT&T is willing to look at what is wrong with the and if they deem its not fixable they are going to swap it out with a new phone which is great. If you choose the Samsung option it take 2-3 days for them to receive it 5-7 days to fix it and 2-3 more days to send it back yet. They won't do Advanced Replacement either. Im just sad because my phone hasnt had any problems like the severe shutter lag or the over heating so hopefully when i get the new phone tomorrow there wont be something else wrong with it. $5 it has a dead pixel knowing my luck
I had the same issue when using a non-stock ROM/kernel. As soon as I went back to stock the problem went away.
webdave said:
I had the same issue when using a non-stock ROM/kernel. As soon as I went back to stock the problem went away.
Click to expand...
Click to collapse
samsung galaxy s4 i337 not good
Hi all! Well I finally exchanged my One because of the red noise issue that has been well described here on xda, so I thought I'd post my observations on how a phone built in March compares to one built in June.
First one: manufactured in Taiwan, March 9th
New one: manufactured in Taiwan, June 25th
First of all, I'm happy to report the red noise is gone feels like freedom! Hopefully it doesn't develop again but so far nothing I've done has caused the noise (putting it down on a table, using when warm (<35 degrees) etc.) So hopefully this means htc changed their sensor in some way so as to prevent the issue which is clearly hardware and can't be fixed through software updates for most people. The new sensor was manufactured on June 19th. Considering 86% of users report the issue http//forum.xda-developers.com/showthread.php?t=2317507 it's pretty unlikely I just got lucky on this one (why I am optimistic new sensors are different).
The build quality is also better than my first. The first wasn't bad compared to many people who had gap and screen problems, but there were some overhangs and poorly machined parts. The new one is perfect... Completely. So again hopefully this indicates they have improved their manufacturing and QC processes. Considering how prevalent these issues were at launch, it's pretty unlikely I got lucky twice rather than them improving QC IMO).
The display is also better. This probably isn't a batch specific thing since they use multiple suppliers (2 that I know of - sharp with renesas controller and JDI with Samsung controller). The first was a JDI and had very good brightness, black level, and a cooler white balance. The new one is also a JDI. It has a Warmer white balance though (I prefer cooler, even though warmer ones like the new one produce more accurate colors) and the contrast has improved quite a bit. Brightness is roughly the same between the two. Normally warmer white balance is seen in the Sharp displays from what I understand http://forum.xda-developers.com/showthread.php?t=2202869. Perhaps it's not as warm as a sharp panel would be though since they seem pretty rare and I've never encountered one.
They seem to have changed the vibration motor because this one doesn't shake the table when it goes off seriously the first one was excessive. It also made an annoying noise when it went off. The new one is much quieter and smoother. It feels more like how my old iPhone 4s was (if you've had one, you know this is a good thing!)
They've changed the usb cable - the ends are rubber now instead of the hard plastic that was on the first one. Small change, makes it feel better to me.
So overall everything seems to be a change for the positive. I'm not sure if I got the STM hdr mic or not, though since the judgement was passed in April I'd be inclined to think they would still have decent stock a month later at least. Hopefully stock holds out! So if you've been waiting to exchange for fear of getting one with poor build quality or a camera sensor that's just as bad, maybe these observations indicate that it's safe now. I really hope so...
If there's something else you'd like to know, I'd be happy to try and compare
Sent from my HTC One using xda app-developers app
Congrats man.. Glad the issue was resolved for you. Ever since mine was replaced it's been like falling in love all over again. quick question, what's the first for of your serial number?
*S¡gned
mrrick said:
Congrats man.. Glad the issue was resolved for you. Ever since mine was replaced it's been like falling in love all over again. quick question, what's the first for of your serial number?
*S¡gned
Click to expand...
Click to collapse
Thanks! I know just what you mean, it makes me forget any troubles I had previously!
HT36S
Xerro-Five said:
Thanks! I know just what you mean, it makes me forget any troubles I had previously!
HT36S
Click to expand...
Click to collapse
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
jonnyaas said:
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
Click to expand...
Click to collapse
Yours should be fine when it's returned (hopefully). Mine was a mess when I sent it in for repair (9th March build date). When I got it back, the screen was flush, gaps were gone, overhangs were gone etc.
Camera problem will be fixed, if they give you a new sensor (august build date onwards). Anything before that seems as though the problem returns eventually.
Happy to say that after 2 months with the replacement camera sensor, being heavily used,everything is still working correctly
Hope you have as much luck as I did with the UK repair center
Sent from my HTC One using XDA Premium 4 mobile app
spikeydoo2006 said:
Yours should be fine when it's returned (hopefully). Mine was a mess when I sent it in for repair (9th March build date). When I got it back, the screen was flush, gaps were gone, overhangs were gone etc.
Camera problem will be fixed, if they give you a new sensor (august build date onwards). Anything before that seems as though the problem returns eventually.
Happy to say that after 2 months with the replacement camera sensor, being heavily used,everything is still working correctly
Hope you have as much luck as I did with the UK repair center
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hey thanks for this, settled my nerves a little! I'm impressed they sorted out all the little gaps and problems on your phone! Glad to hear its in perfect condition man :good:. The repair guy just put on the form 'camera malfunction' so i wrote next to it '(purple tinting)' i hope they've taken it into account. I also noted beside that in pen the sim card not always detected issue that has been more prevalent lately - do you think they will fix that too? Is it proven they have sorted out the issue in the new sensors?
Also, they took received my device and returned it at the end of the day the next day. How long did yours take? Is there a form telling you what they fixed or did to repair it?
Sorry for all the questions! Thanks!
jonnyaas said:
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
Click to expand...
Click to collapse
I exchanged mine through best buy since I got the product exchange warrantee. It couldn't have been easier actually, I just had to take it in, let them reset it and confirm it was still purple after and they gave me a new one 10min later. I've never heard of someone having it go so smoothly through htc so perhaps it's best to go through a carrier or store if possible.
Really really really hoping the problem doesn't come back since this is a June sensor...
Sent from my HTC One using xda app-developers app
Xerro-Five said:
I exchanged mine through best buy since I got the product exchange warrantee. It couldn't have been easier actually, I just had to take it in, let them reset it and confirm it was still purple after and they gave me a new one 10min later. I've never heard of someone having it go so smoothly through htc so perhaps it's best to go through a carrier or store if possible.
Really really really hoping the problem doesn't come back since this is a June sensor...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Unfortunately because i bought mine brand new unbranded from ebay i can't take it to a carrier... However it seems that HTC UK do a decent job of repairs and haven't seen many complaints. spikeydoo2006 has given me hope as it sounds as though he's had a great experience! I wish htc would publicly acknowledge a hardware fault in the early models so that they can confirm the problem has been fixed! I love htc phones since i've had my desire hd and one x - its disappointing to have to send my one in for repair!
Well, that didn't take long...the noise problem with the camera is back and getting worse with time just like before. Also just like before heat is causing it and making it worse. I posted pics and a more complete breakdown of these lovely new developments here:
http://forum.xda-developers.com/showthread.php?p=47136748#post47136748
I'm beginning to accept that there is and never will be such a thing as a "good" sensor for this camera...
Took some good damn pictures at night when I first got the phone.
Now almost every dark pictures goes to full red mode. And if having it exchanged only reports the problem for another few weeks...
Fidelcastrol said:
Took some good damn pictures at night when I first got the phone.
Now almost every dark pictures goes to full red mode. And if having it exchanged only reports the problem for another few weeks...
Click to expand...
Click to collapse
I'm really puzzled and confused by all these red/purple tint issues with people's one's. Although I don't think the night shots a're exactly great, I can't get my phone to show these tints.
What I have noticed on my replacement phone, is that the beats audio letters have started to run off just weeks after getting the phone and the screen isn't quite as good as my first one.
Xerro-Five said:
Hi all! Well I finally exchanged my One because of the red noise issue that has been well described here on xda, so I thought I'd post my observations on how a phone built in March compares to one built in June.
First one: manufactured in Taiwan, March 9th
New one: manufactured in Taiwan, June 25th
First of all, I'm happy to report the red noise is gone feels like freedom! Hopefully it doesn't develop again but so far nothing I've done has caused the noise (putting it down on a table, using when warm (<35 degrees) etc.) So hopefully this means htc changed their sensor in some way so as to prevent the issue which is clearly hardware and can't be fixed through software updates for most people. The new sensor was manufactured on June 19th. Considering 86% of users report the issue http//forum.xda-developers.com/showthread.php?t=2317507 it's pretty unlikely I just got lucky on this one (why I am optimistic new sensors are different).
The build quality is also better than my first. The first wasn't bad compared to many people who had gap and screen problems, but there were some overhangs and poorly machined parts. The new one is perfect... Completely. So again hopefully this indicates they have improved their manufacturing and QC processes. Considering how prevalent these issues were at launch, it's pretty unlikely I got lucky twice rather than them improving QC IMO).
The display is also better. This probably isn't a batch specific thing since they use multiple suppliers (2 that I know of - sharp with renesas controller and JDI with Samsung controller). The first was a JDI and had very good brightness, black level, and a cooler white balance. The new one is also a JDI. It has a Warmer white balance though (I prefer cooler, even though warmer ones like the new one produce more accurate colors) and the contrast has improved quite a bit. Brightness is roughly the same between the two. Normally warmer white balance is seen in the Sharp displays from what I understand http://forum.xda-developers.com/showthread.php?t=2202869. Perhaps it's not as warm as a sharp panel would be though since they seem pretty rare and I've never encountered one.
They seem to have changed the vibration motor because this one doesn't shake the table when it goes off seriously the first one was excessive. It also made an annoying noise when it went off. The new one is much quieter and smoother. It feels more like how my old iPhone 4s was (if you've had one, you know this is a good thing!)
They've changed the usb cable - the ends are rubber now instead of the hard plastic that was on the first one. Small change, makes it feel better to me.
So overall everything seems to be a change for the positive. I'm not sure if I got the STM hdr mic or not, though since the judgement was passed in April I'd be inclined to think they would still have decent stock a month later at least. Hopefully stock holds out! So if you've been waiting to exchange for fear of getting one with poor build quality or a camera sensor that's just as bad, maybe these observations indicate that it's safe now. I really hope so...
If there's something else you'd like to know, I'd be happy to try and compare
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
What did you do to get yours exchanged and with who - HTC or carrier? My Sprint One is new (had it less than 2 weeks) but manufactured FA37SS906etc (July 25) and has the red problem. Posted a thread about it here: http://forum.xda-developers.com/showthread.php?t=2514330
pbassjunk said:
What did you do to get yours exchanged and with who - HTC or carrier? My Sprint One is new (had it less than 2 weeks) but manufactured FA37SS906etc (July 25) and has the red problem. Posted a thread about it here: http://forum.xda-developers.com/showthread.php?t=2514330
Click to expand...
Click to collapse
I always try to avoid carriers as much as possible so I got it through best buy. I also made sure to get a product replacement plan on it so I only had to show them the problem, let them do a restore, then leave 10min later with a new phone. I've been following the primary thread about this issue and most people who go through htc seen to have to wait a long time to get it back.
Read through your post, and yup, that's the problem 85% of us have. If you think it will go away it won't. Your options are to replace the phone or the sensor but I have yet to hear of someone who did this and had it fixed permanently (the new sensor also eventually failed). Who knows, maybe someday they'll make a good one...
Sent from my HTC One using xda app-developers app
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
Docavelli said:
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
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I've also noticed the light spot on my photos as well. I just started noticing it about 2 or 3 weeks ago. I thought it was on the glass that covers the camera, but I replaced that a few weeks ago while I was replacing the battery, but the spot is still there. Mostly noticeable in photos with a light background. I really have to look for it though. It's more of an OCD annoyance, because now that I know it's there I can't un-see it. Yours seems to be worse than mine is though. The spot on mine isn't as dark....not yet anyway.
Docavelli said:
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
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Click to collapse
I had similar experience a while ago. I had my phone repaired because it's SoC burned out and after few weeks I noticed these two black spots on pics. It turned out that camera sensor was faulty (never found out was it because of the chip repair). Luckily it was still on warranty and I got it repaired for free.
Thanks for the insight. Mine went out of warranty shortly after I sent it in to get the battery replaced. I've seen some videos on replacing the camera. Doesn't look too hard. I'll hold off and see if I doesn't get any worse until the new Pixel drops.
Sent from my Nexus 6P using XDA-Developers Legacy app
Docavelli said:
Thanks for the insight. Mine went out of warranty shortly after I sent it in to get the battery replaced. I've seen some videos on replacing the camera. Doesn't look too hard. I'll hold off and see if I doesn't get any worse until the new Pixel drops.
Sent from my Nexus 6P using XDA-Developers Legacy app
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I have changed my battery some time ago so I have no warranty on my phone.. And a month back I got those kind of spots in my camera too. So I ordered a new camera (about 7$ @ ebay), changed it and now it's rocking as new. Changing the camera is easy after you get the phone open... Good luck.
Sounds like dust on the camera lens to me.
Face_Plant said:
Sounds like dust on the camera lens to me.
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I thought of that and I wanted to take the glass off and blow it out to see but I wanted to ask around first. I still may do it anyway. I have a replacement glass piece already. Then I'll know if I need to replace the camera or not. That's if it gets too much worse or I decide to keep it another year as my main because I don't like the new Pixel.
petzku said:
I have changed my battery some time ago so I have no warranty on my phone.. And a month back I got those kind of spots in my camera too. So I ordered a new camera (about 7$ @ ebay), changed it and now it's rocking as new. Changing the camera is easy after you get the phone open... Good luck.
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Can You send me the link from which you bought the camera? I am facing the same problem here as well. and what was the number on your camera back? Like 1520 or 1524?
Face_Plant said:
Sounds like dust on the camera lens to me.
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It was not the case with my phone. It was a faulty camera. Solved it with a new one...
grgsujan said:
Can You send me the link from which you bought the camera? I am facing the same problem here as well. and what was the number on your camera back? Like 1520 or 1524?
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I ordered this one.
http://m.ebay.com/itm/A-Main-Rear-B...1511-w-Tool-/191914243993?txnId=1402170126009
It was few bucks more expensive that I remembered. But super cheap fix anyways.
I'll check the number from my original camera sensor when I get back home from work.