I've been using the spectacular camera on this phone and I just started noticing that it's leaving a green line in all my pictures. Anyone have any ideas as to what's causing it? There's no line on the screen using the front facing camera or on the screen at any other time. I have attached a couple pictures so you can see what I'm talking about. In both instances they are on the left side of the picture.
I'm no expert but if this is showing up on every picture you take, then I suspect it is a faulty camera sensor. Does it do this in video mode? Different camera resolutions and modes? I'd take it back for a replacement.
Yeah, definitely sounds like some sort of hardware failure.
Yeah it shows up in video mode as well. I was afraid it was a hardware issue. Looks like I'll have to unroot it and have it replaced. Thanks for the replies!!
You don't have to unroot to get it replaced. If you wait about a week the store should be able to harvest another camera from a return or something. They just have to wait 60 days from the launch before they can open them. Also if they give you any crap about it being rooted tell them to check for m and p on it. It's states that software mods don't void sprints warrenty.
Sent from my SPH-L720 using xda app-developers app
Same problem
i have the same problem only thing is i see the green when posting pics to instagram trying to use hd.
skullygbear said:
You don't have to unroot to get it replaced. If you wait about a week the store should be able to harvest another camera from a return or something. They just have to wait 60 days from the launch before they can open them. Also if they give you any crap about it being rooted tell them to check for m and p on it. It's states that software mods don't void sprints warrenty.
Sent from my SPH-L720 using xda app-developers app
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I unrooted it anyway and had them send me a new one. Hopefully the camera holds up this time, but that's good to know for future reference. :good:
bonezlife said:
i have the same problem only thing is i see the green when posting pics to instagram trying to use hd.
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I took it into Sprint and they told me that it was definitely a defective camera. Take it in, have it diagnosed, and they'll have it replaced...hopefully. The manager at my Sprint store was all about helping me out.
CRAP! Now I've got some dead pixels in my camera. Was messing with the voice controls & noticed 2 black dots during the preview when I voice opened the camera. They're in the picture when I took it. The phone was already going to be replaced on WED, so now it's just another reason . . .
Related
I received my s3 this morning, everything was going well until 20 minutes ago when the camera decided to compeltly freak out. It seems to be constantly trying to focus at an extremely high speed. Check the video out for reference.
http://www.youtube.com/watch?v=9EhZKVRvzuI
I would say dirt in the camera lens
It's strange because the issue goes away when I reset camera settings, but then comes back after I switch to front camera and back again.
flame1845 said:
It's strange because the issue goes away when I reset camera settings, but then comes back after I switch to front camera and back again.
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Return for exchange
Have read a couple of reports of camera continually trying to focus in video mode. Have any owners had this problem ?.
bidboy said:
Have read a couple of reports of camera continually trying to focus in video mode. Have any owners had this problem ?.
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Where else did you read that?
It was mentioned in a review but i dont remember which...
Sent from my LG-P920 using xda premium
Nothing to report I'm afraid, it seems to work fine switching between front and rear cameras
The original issue seems to have subsided, but now I can't focus on anything...looking like I may need to get a replacement
flame1845 said:
The original issue seems to have subsided, but now I can't focus on anything...looking like I may need to get a replacement
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It's a hardware issue. That clicking sound means that something's obstructing the camera lens. It possible that every time you reset, the lens shifts back to it's original position and that's why the issue subsides for some time.
Anyway... that's what warranty is for!
1 week after i bought my phone i noticed a black mark on my camera. It doesnt seem to be the lens. It luks to b d camera sensor. Went to Samsung service today and they r replacing the full camera sensor under warranty. Very happy with Samsung
Here is the mark on the camera sensor.
This is good information.
However, can you include a time line from when your phone was shipped to when you get it back. Possibly including any other events in between.
I'm curious what I'm looking at, should I have any issues.
It sounds like he went there in person.
Sent from my GT-I9300 using xda premium
michael.s.under said:
This is good information.
However, can you include a time line from when your phone was shipped to when you get it back. Possibly including any other events in between.
I'm curious what I'm looking at, should I have any issues.
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No shipping or nythin. The camera sensor is yet to come. They only only hav 2 take my phone for bout half an hour nd dats it. Hope it cums fast.:fingers-crossed:
So I went to a baseball game and noticed this black ghost looking dot in all my pictures. Does this look like a dead pixel on the camera sensor?or dust? I'm pretty sure nobody has made an app for for fixing this although digital cameras have them for the mostpart. Just wonderinng if anyone has experienced something like this yet, or if I'm the only lucky one out there. I tried clearing data and cache of camera.. didn't really think a full wipe would benifit me at all. Send in for warranty? GodI hate getting a refurbished phone This soon
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
atx84 said:
So I went to a baseball game and noticed this black ghost looking dot in all my pictures. Does this look like a dead pixel on the camera sensor?or dust? I'm pretty sure nobody has made an app for for fixing this although digital cameras have them for the mostpart. Just wonderinng if anyone has experienced something like this yet, or if I'm the only lucky one out there. I tried clearing data and cache of camera.. didn't really think a full wipe would benifit me at all. Send in for warranty? GodI hate getting a refurbished phone This soon
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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It is my understanding that the camera sensor is relatively easy to replace, as it is its own complete module. Check out Step 11 in this teardown. While this would technically void your warranty, it is also my understanding that there are no indicators inside to show whether the device has been opened.
Also, instead of trying to get a replacement through your carrier (who almost assuredly will be giving you a crappy refurbished phone - I agree with your sentiment), you might try bringing this up to Samsung directly. In either case, be respectful and polite, but I would personally demand a brand-new phone, especially if your phone is still in immaculate condition. Also, take a few more good pictures of the problem, in case they want more evidence.
Good luck.
go for warranty repair; thats more than one pixel dead.
Thank you guys for the info! After a few days, I went back to the camera app to take some more pictures(as you suggested) and it is gone! Which leads me to believe that there was some dust or particle on the sensor, or this bad boy has one of those new auto camera sensor pixel awakeners. Either way I hope this thread may help other members in the future. Although knowing xda members, they won't search, and will make a new thread
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?
Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".
Chefproll said:
Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".
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Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur.
I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone
shinobu91 said:
Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur. I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone
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Just an idea... You removed that protective film on the camera lens ?
Chefproll said:
Just an idea... You removed that protective film on the camera lens ?
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I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
I have also tried cleaning the lens to no avail.
shinobu91 said:
I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
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I know. - But there are many users not even noticing it - and it's possible that the film shifted a bit, so it might cover a little part of the lens.
I have also tried cleaning the lens to no avail.
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Please try any other camera software. As said: It looks like that typical "defocus" effect - maybe that feature is still on although you can't see it being active.
There's a simlilar issue with the Sony Z3 front camera (the main camera IS an issue itself): There's a "Soft Skin" effect, causing massive blur. You can switch it off - but it still remains active.
So it wouldn't be the first time.
So I am not alone.
I am having similar issues with my camera.
Took it to Samsung for replacement. They were offering repair on a 10 day old phone.
Anxious to see what happens next
Sent from my SM-N910G using XDA Free mobile app
Glad I'm not alone with focusing problems...
Here is my topic : Note 4 camera won't lock focus + blurry edges on pictures with far focus
Best regards,
Chris.
Nope, definitely not alone. I am having similar issues with my camera, and I have been having them since I got my phone on October 21'st. Taking it in for repairs or hopefully a replacement. For me, the camera will focus fine on stuff within a meter or two, but anything farther just will not focus unless I hit the phone. That sounds kinda dangerous, but that is the only thing I can do to fix it. I have pretty much everything possible with no fixes. It doesn't do it all the time, but it seems to get stuck 50/50. When it works, it works for a while. When it doesn't work, it doesn't work for a while.
Same here....I got a repair ticket in with Samsung, I unfortunately have to send my phone off for 2 weeks.................WHATEVER WILL I DO!???!!!???!!
note 4 verizon camera not focusing on documents
I had the same problem and the main purpose of the "Note" family of samsung is to edit documents on the fly so this sucks.
I could not find a solution. There is no option in the camera menu that corrects this. I tried using "cam scan" and "FX" camera app and they both had the same problem with partial blurred image.
I purchased my phone from craigslist and met the seller in the store to make sure it was legit and not stolen. I purchased the phone two or three weeks ago and I feel very fortunate that Verizon helped me to do a manufacturers defect claim after searching my IMEI number for date of original purchase. since the phone only came out a few months ago they should all still have the manufacture warranty.
I usually dont post to things because im not tech savvy but I thought I should give verizon credit for helping me even though I did not purchase the phone from their store. I just got back from the store and I should have my new phone in one business day and just mail the defective one back in the package they provide. Amazing since I work with documents and notes on the fly everyday.
sorry I dont have a fix for the problem and if you root your phone your SOL unless you have accidental handling and damage type insurance, if you catch my drift.
The pictures you posted worries me a little as this can happen in other Galaxy devices released in the near future. Samsung is really falling apart, and need to get their act together and hurt innocent customers. No wonder Samsung's quarterly report is much lower than expected.
shinobu91 said:
Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?
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Sorry I didn't update the thread. I brought my phone to Samsung service center, and had to leave it for 2 days for them to change my camera module. And it's now all good again. The problem obviously lies on the hardware, so nothing you can do to fix it unless you change that camera module.
Note 4 camera
THIS WHAT I DID WORKING FINE FOR ME HOPE ILL HELP YOU
Sashka: Let us perform a few troubleshooting steps on the device to isolate the cause of the issue. Shall we?
karim: OK
Sashka: Please go to Settings >> Application Manager >> swipe to All tab >> scroll to "Camera" app.
Sashka: Perform clear cache and clear data on it.
Sashka: It would reset the settings of the camera app.
Sashka: Perform this and check the issue with the camera's focus.
karim: LITTLE BETTER THANKS FOR THE HELP
Sashka: However, as the camera is fine now, Let us perform soft reset. It will refresh internal circuit of the phone: Remove the battery and re-insert it after 30 sec.
Sashka: Once you perform this, check the camera issue, this would refresh the circuitry as we have changed a few settings,
My front camera is blurry, can't focus properly. Anyone else with this problem?
Does the camera look sharp when using the viewfinder, but blurry when actually taking a photo? Because that's the problem I'm having...
Try cleaning the lense. Would be great if you post a picture to see what you mean.
Sent from my HTC One M8 using Tapatalk
lee.jarratt said:
Does the camera look sharp when using the viewfinder, but blurry when actually taking a photo? Because that's the problem I'm having...
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No iit look blurry on the screen and after taking it.
badboy47 said:
Try cleaning the lense. Would be great if you post a picture to see what you mean.
Sent from my HTC One M8 using Tapatalk
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The cleaning of the len is the first thing I tried. But thanks. Here is a photo. As you can see is blurry around the hand, face or anything that I take a picture of. The back camera is perfect, it is just the front one.
Seems out of focus.
stuff said:
Seems out of focus.
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Yes that the problem even if I touch the screen to try to make it focus. I guess I got a defective unit if no one is having the same problem. I will have to return it.
ellopr said:
Yes that the problem even if I touch the screen to try to make it focus. I guess I got a defective unit if no one is having the same problem. I will have to return it.
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*yikes* sorry to hear that. Did you order your phone from Google or Huawei? I saw someone else had a defective phone from Huawei and he reached out to Google. Google shipped out a new phone right away with 3 days shipping process. If I were you I would reach out to Google asap.
badboy47 said:
*yikes* sorry to hear that. Did you order your phone from Google or Huawei? I saw someone else had a defective phone from Huawei and he reached out to Google. Google shipped out a new phone right away with 3 days shipping process. If I were you I would reach out to Google asap.
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Wait. Someone ordered from huawei and Google Gabe him a replacement?
Sent from my Nexus 7
ggreenwood334 said:
Wait. Someone ordered from huawei and Google Gabe him a replacement?
Sent from my Nexus 7
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Yep he called huawei and was told he would get a call back which never happened. Then he called Google and they sort out his issue right away. I am getting mine from huawei so I will make sure to ring Google first in case of any defective.
Sent from my HTC One M8 using Tapatalk
badboy47 said:
Yep he called huawei and was told he would get a call back which never happened. Then he called Google and they sort out his issue right away. I am getting mine from huawei so I will make sure to ring Google first in case of any defective.
Sent from my HTC One M8 using Tapatalk
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Wow. That's nice to know. Because I was worried about huawei CS. At least Google recognizes valued customers.
Sent from my Nexus 7
The front camera does not have autofocus. They're usually adjusted to a set focal point at the factory. When you tap the screen when you're using the front facing camera, all that's doing is adjusting the exposure (shutter speed). Unfortunately, yours seems to be mis-adjusted.*
(*Do not take what I said as gospel. I may be incorrect about some things)
Thanks for the information.