Database Users

My 8525 fell of the counter at work...

Ok so it seems fine but I can now hear a tiny rattle inside when I shake the phone, I've tried using everything and it seems fine still, no white screen and the phone sounds fine when I call, can any other 8525/TyTN owners out there confirm if they have the slight rattle too?
Maybe I'm just being anal but I don't like it and don't know if I should take it apart and see if something is loose or just leave it alone.
-Miguel

I have a slight rattle but it is the camera making the sound. Try holding the front of the camera lens and see if it still rattles. It is the slider that focuses for close up photos.

Thats what I thought it was because that seems to be the general area of the rattle, but I had never really shook the phone before, so I never really knew if it was there before or not.
I am still within my 30 days but I have had no problems with the unit either so I don't know if I should just thank god the phone is fine or call cingular and get a replacement...
Thanks for the answer kathie!
Any one else get the little rattle sound?

I have the rattle sound too near the camera lens and I never bumped or dropped my phone.

Cool thanks guys! Definitely feel better about it now, I will keep a watch out since it's still under 30 days but I really don't feel like doing the warranty service and risk getting a refurb or getting one I will have problems with since this one is working great!

migsims said:
Cool thanks guys! Definitely feel better about it now, I will keep a watch out since it's still under 30 days but I really don't feel like doing the warranty service and risk getting a refurb or getting one I will have problems with since this one is working great!
Click to expand...
Click to collapse
You have an 8525 from Cingular, if you bought it from a Cingular store and you are still under your 30days, if you take it back to exchange it because you are having "Problems" with it and tell them you just want to exchange it for anouther one ... they will exchange it for you in store. If it's after 30-days thats when the MFGW kicks in and you'll have to send it off for "repair/refub".
If it was me and you have all the originally shiped rom/spl/ipl i'd take it back for an exchange just to be safe .. sync your info on your pc first and save anything to your sd card.

Refurbished Hero Camera will not focus

I got this refurb. last week and flashed it and started using using it. Well last night i was trying to take a picture of my kids and it would not focus. I thought maybe it was the rom i was using so i switched roms. No dice. It turns out no matter what rom i use the camera takes nothing but extremely blurry pictures. Doesn't matter whether i'm taking a still image or the distance. BLURRY. I know some people aren't happy with the camera in general but this is totally unusable. I even tried switching the quality to 1 megapixel. Same thing. So basically i think the camera on this refurb. is a POS. What im wondering is if Sprint is gunna give me problems when i want to exchange this thing. Otherwise im happy with the refurb, but i have twin two year olds and use the camera a lot.

Just flash it back using the backup I hope you did of the stock ROM. If not, there is a stock ROM RUU floating around here somewhere. Then take it to the Sprint store to have it replaced.

yea, i'm not really worried about returning it to stock, just a little pissed that i get a pre-broken replacement for my broken phone.

boredmug said:
yea, i'm not really worried about returning it to stock, just a little pissed that i get a pre-broken replacement for my broken phone.
Click to expand...
Click to collapse
dude they did the same thing to me, i got a refurb in a week ago, the refurb screen had dead pixels in it already, so i just used this pixel fixerr app and it seems like it corrected the dead or sticky pixels or whatever their called, but i feel like this phone was jacked up when they sent it to me, also the menu and other keys make this weird ass noise when i press them now, smh

there is a little peice of tape like protection film on the inside of back cover pull it offf.... lol had the same problem... wife found tape and laughed at me.

Hahahaha my mom has the same problem I hope the tape thing is true.
Sent from my HERO200 using Tapatalk

johnpryor said:
there is a little peice of tape like protection film on the inside of back cover pull it offf.... lol had the same problem... wife found tape and laughed at me.
Click to expand...
Click to collapse
Ditto

Wow, thanks for reminding me how dumb I felt when I encountered this issue several months back!
I got my refurb, and re-rooted in the parking lot (I didn't want to risk wrecking my truck due to the frustration and rage I feel when I have stock 2.1 Sense on this phone ) I am not much of a picture person, but the few pics I did take looked so bad, and I never could get a barcode to scan no matter how steady I held the phone. I assumed it was related to the fact that we were in the early stages of Froyo development, and as we all know, the Hero camera is one of the last things to get fixed because of the drivers. When most of the bugs got fixed, and I saw no change in quality, I decided it must be faulty hardware. So I drove to Sprint, and used my laptop in their parking lot to run the RUU then I took the back cover off to take out the sd card. Thats when I saw the tape

How many times did you exchange your mt4g?

Let The Games Begin...
Post And State Your Reason(s) why you exchanged it.
Im on my 3rd, going to the 4th!
Reason(s): Washed Displays, Wifi Busted

I'm on my third MT4G and here's why:
- First one had a loud creaking sound at the bottom, most noticeably when pressing the back button.
- Second one was dropped less than two feet from the ground with the Flex case on it, and the phone's bezel was scratched and misaligned.

5 times
1. change color
2. power button quit working
3. Tried to get a good screen
4. Tried to get a good screen.
5. I got the good screen Happy so far.

this is messed up i bought mine from craigslist brand new and i called tmo try to exchange it they said they wont do it. because i did not buy it from them. the ime number is not in their system what can i do?

Got mine the day it released and still on the same original one. No creaking, good screen, cameras centered.
Knock on wood...

Exchanged once to get a good screen

2012iawait said:
this is messed up i bought mine from craigslist brand new and i called tmo try to exchange it they said they wont do it. because i did not buy it from them. the ime number is not in their system what can i do?
Click to expand...
Click to collapse
Just call them up and ask for technical support. Tell them you want to verify the IMEI number is correct in the system so you can get the OTA update. They may not find it in the system but they can manually put it in. I know because I called them 2 days ago and they told me mine was not in the system. She put it in for me manually.
Then you could call them back up and ask them for a replacement as it will be in the system. you don't have to tell them where you bought it.

If you are the very first person to use the phone, warranty will apply to you. If anyone else has used the phone, your screwed because the warranty only applies to them. I'm still in my original one, I see no reason to exchange it, I swear some people just abuse the system. Eventually it'll end up ruining it for the rest of us.
Sent from my HTC Glacier using XDA App

Exchanged once because the phone earpiece made a buzzing noise.

This is my second one. The first device had a dead pixel and everything else was great. The second one has a clean screen but it's the washed one and it creaks from the bottom of the phone, but the most frustrating is the GPS, it's not working , it detects like 10 SATs but never locks the location. Wifi is acting weird too, it tries to connect to the same network like 2 or 3 times before it connects . I don't like to replace phones that often, if I have to replace a phone more than one time it does say something about quality or their quality check process. I mean how hard is it to check the phone for a misplaced FFC (for me I don't care about that ) ? I am done with the phone and I am going to try the NS. I liked the phone, and I can't understand HTC, how can you build such a great phone and forget about such basic quality issues. I think companies try to save on quality tests and throw their production directly to people to work as cheap test engineers. If a company knows that their phones are that good they will not make it that easy to replace the phone for several number of times for the same customer.

First one exchanged because of creaking buttons.
Second one exchanged because of light leak from bottom edge of screen and a gap between the bezel and the body.
I'm on my third one. Build is fine. Battery life is questionable but tolerable. Screen quality is fine for me but pales in comparison to samoled. I'm keeping this one until the next best thing comes around.
Swyped on my rooted MyTouch4G

raeef said:
This is my second one. The first device had a dead pixel and everything else was great. The second one has a clean screen but it's the washed one and it creaks from the bottom of the phone, but the most frustrating is the GPS, it's not working , it detects like 10 SATs but never locks the location. Wifi is acting weird too, it tries to connect to the same network like 2 or 3 times before it connects . I don't like to replace phones that often, if I have to replace a phone more than one time it does say something about quality or their quality check process. I mean how hard is it to check the phone for a misplaced FFC (for me I don't care about that ) ? I am done with the phone and I am going to try the NS. I liked the phone, and I can't understand HTC, how can you build such a great phone and forget about such basic quality issues. I think companies try to save on quality tests and throw their production directly to people to work as cheap test engineers. If a company knows that their phones are that good they will not make it that easy to replace the phone for several number of times for the same customer.
Click to expand...
Click to collapse
if you want quality control Samsung is not the company to go to I had my Vibrant replaced 4 times all had problems right out the box.
first phone GPS all have this problem plus the phone would freeze where I had to take out battery.
second phone a visible line down the screen.
third phone. turned it on and it just started opening apps and settings randomly.
fourth phone no bugs yet but it is rooted with custom rom on it now and my wife uses it I just got the mytouch 4g sick of samsung.

I bought 2 myTouch 4G and exchanged both of them 1 time. One for a bad screen (see this) and the other one for bad color screen.

After reading this thread. I regret selling my Blackberry 9700. That, and the battery life still sucks. Eff you HTC. Make better quality equipment.
Hoping nothing eff's up on my phone. I use it for work, I'm almost regretting paying in full for it as I need a phone that lasts ALL day under email and internet use. IE. 9am-2am.

I'm hoping third time's the charm....
1st: Creaky back button, sucky HSPA+ speeds
2nd: leaking battery acid from battery!

I'm pretty sure this battery was FUBAR out the box. With moderate use its dead by 4pm, even with using task killer. Whats the best/fastest story I can tell tmo for my first exchange? I've had the phone almost 3 weeks. Would the store do the exchange, or do I need to call Tech Support?

1. Phone app kept fcing and acore fcing.
2. Wanting a better screen and where the bottom on the screen meets the buttons. The light was showing theough the seam.
3. Got a chinese phone. All issues resloved. Very happy now.
Sent from my HTC Glacier using XDA App

Sl3PR said:
I'm pretty sure this battery was FUBAR out the box. With moderate use its dead by 4pm, even with using task killer. Whats the best/fastest story I can tell tmo for my first exchange? I've had the phone almost 3 weeks. Would the store do the exchange, or do I need to call Tech Support?
Click to expand...
Click to collapse
Well i was 5 days over my 14 day remorse period. just went in and told then i would like an exchange. So if i were u just give it a shot. I got lucky and got a China made MT4G with a superior screen! Dead Centered FFC. All i did is just ask.

My phone: Original. FFC is slightly off, there is a small cosmetic defect around the BFC bezel, and a -very- small chip in the front chrome near the FFC. Annoyed about it, but not enough to swap for a refurb when everything works -great- (S-OFF, rooted no problems, good screen, etc).
Wife's phone: 1st swap. Original one would -not- take S-OFF or root at ALL. It would even take the ENG HBOOT, but still be S-ON! Replacement has been great and went S-OFF easily like mine
We actually swapped my wife's via 611 even though we bought both phones in store. The store was completely useless in help with anything and will never receive my business again! Called 611, 'cancel' at autoprompt to get a retentions person. They suggested the store, we explained what horrible service we've had since they sold us the phones, he chuckled and said ok no problem new phone on the way.

I swapped out my original MT4G with a washed-out display for a replacement unit with a good display.

Horrible phone, always breaking

Has anyone else had bad luck with this phone? I just got a replacement and the earpiece on this one is bad too. This is my fifth phone in a year and tmobile is horrible with giving me another phone, basically they told me I have to pay for a new phone or get another slide.
Sent from my T-Mobile myTouch 3G Slide using XDA App

I have had 8 slides send it back get another one. Find anything wrong with it send it back do the 3 times within 90 days and they will give u diff phone I know got one replaced with cliq 2 and second replaced with sk4g......just find anything wrong

kitila said:
I have had 8 slides send it back get another one. Find anything wrong with it send it back do the 3 times within 90 days and they will give u diff phone I know got one replaced with cliq 2 and second replaced with sk4g......just find anything wrong
Click to expand...
Click to collapse
'just find anything wrong'.... hope you feel good about what you do.

Had mine, my wifes and my sons since they came out and all 3 have been perfect. No need to "find anything" wrong to exchange them.

Don't get me wrong I love my slide but had probs with referbs. Dead screen,2 w/ blown speakers but that's cuz they are sent to tmo and tmo fixes the prob and then sends them back out,heck I got a referb with a red water mark b4.....but if u don't like the phone that is the only way to get a diff one from tmo with out paying.....oh sent from my slide

i've had
1. bad camera, blurry
2. blown speaker
3. bad camera again
4. touch screen stopped
5. blown speaker, i had this one for 48 hours.
now they're sending me a new one. awesome product htc

marty22877 said:
i've had
1. bad camera, blurry
2. blown speaker
3. bad camera again
4. touch screen stopped
5. blown speaker, i had this one for 48 hours.
now they're sending me a new one. awesome product htc
Click to expand...
Click to collapse
you've had some bad luck dude. Mine was completely fine

Since the phone release I've owned and flashed a gazillion times. Never had a problem with hardware though. I love this piece of crap
Sent from my fingertips using Android.

Mine never had any real problems. I didn't like how the phone was made of cheap plastic. It made the phone feel quite low end. But the phone itself was without fault. Maybe a little short on the power side (my phone had a tendency to crash under a load), but it was a very great phone throughout

My phone was great since June 10th, 2010. I did root it on the 31st of December and after that everything was even better.
Of course I don't own it now, but it's still in my house. (Passed down to the mom)

Before I got the slide, I had the G1. Replaced it 4 times. The slide hasn't been replaced once yet, knock on wood. Compared to phones like the G2, the design feels solid to me, and it's taken plenty of abuse.
Hard to say why so many are having trouble with the model, maybe a bad batch got produced or something. I think it's a great Mid-range phone. Except for the camera, that does suck.
Sent from my T-Mobile myTouch 3G Slide using XDA Premium App

It is known to HTC/T-Mo that the MT3GS has many hardware issues. The largest problem being blurry CMOS in the camera. I've had my Slide replaced twice, once for blurry camera, second for defective radio.

LG warranty replacement/repair thread

Who here has sent in their phone to LG or have had to exchange their phone due to build quality issues? I am expecting mine back from LG soon. I had GPS issues, charging port issues, and the paint finish was bubbling along the bottom module.
So, here are a few things I feel are important things to look at when receiving your device. If you have sent in your phone and received it already could you share some info based off these questions?
What differences do you notice build quality wise?
Any HW differences?
How does the phone's battery life differ from before?
Did they repair the specific issue or does the device appear to have been replaced entirely?
Turn around time?
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?

Here is what my device looks like after receiving it back from LG. Luckily(unlucky) they didn't actually fix the original issues I had and sent it back. I don't have a picture of the yellowing LCD yet. The reflective finish kind of makes the bubbling hard to see, but in person its pretty noticable.

I just replaced my G5 through AT&T, and it seems to be fine so far. My old G5 had camera issues after the last software update, it also had some screen burn in already. The "new" G5 seems to have similar battery life, and it took the update with no issues. I didn't have build issues with the old G5 and the new one seems even better built. I am.satisfied so far.

I had to send mine off for repair as the OIS was broken.
They decided to replace it as it was going to take longer than 7 days to fix it.. Funny thing is it took them more than 7 days to get a new one to me as they had no stock! I gave it to O2 on Monday 5th September, I just got the replacement this afternoon.
What differences do you notice build quality wise?
Better. The chin fits better on this replacement.
Any HW differences?
Not that I have noticed
How does the phone's battery life differ from before?
Not had it long enough to say
Did they repair the specific issue or does the device appear to have been replaced entirely?
Replaced
Turn around time?
9 Days
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?
I cant find any numbers or marks that indicate manufacture date. Maybe Its in software?
[/QUOTE]

Mine, purchased at bestbuy, att, (2 months old) wifi and bluetooth stopped working. sent in to LG. came back with work order stating "gps test fail" Solution "update software"
Same phone came back with couple nicks in same places as before. i thought maybe they would send a new one or fix the parts chipped, but nooooooo. Thanks for NOTHING.
SOLD THE PHONE after i made sure it worked correctly.
Went with wife to att and got a new G5 for free when i finally talked her onto switching off samsungs boat
So far new phones are great. ill report back if this changes

My g5 had gps issues, sent it to LG for warranty repair. The phone returned scratched and couldnt detect sim card. I returned it to repair, they replaced screen because light leak, the back cover, and fixed the sim tray... LG in israel has a policy of not giving new devices , only do warranty repairs. At least its been 2 month and everything ok.
I have olso to mention that in israel LG has repair service that the repair guy will come to your house to fix your phone for free..

I just received my phone. They did not fix the issues I had sent it in for.
EDIT:
Sim tray ejection hole looks like they just shoved a big paper clip in there and damaged the hole, and my battery eject button now feels funny. The LCD is yellowing along the top right as well... This is seriously ****ty. I will upload pictures soon.

Pics are up. So disappointed with LG right now.

You sent your phone in service via courier service? Have you tried to take your "repaired" phone in an LG service center and try to have it replaced? I have never sent my previous phones in service with a courier so i have no experience with this situation but those few times I took my phone to service center for a repair, after it was fixed, i carefully check it for bad handling before taking it back. Was there no way you could refuse the "repaired" device on the "bad handling" reason?

Here in the US LG requires cell phone warranty repairs to be shipped in. We can't open packages to check if the decice is okay or not either because we have to accept them first. Don't get me started on calling in customer support... Luckily they have a web portal to generate ship in warranty requests and they give you a label.

The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...

~~Tito~~ said:
The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...
Click to expand...
Click to collapse
Hopefully,semms like you've been through hell with it.

Surprise surprise it came back with the same issues. I've attached a more recent shot of the bubbling. My phone now has minor scuff marks on the back of the frame too. Sim tray hole looks like trash. The LCD does not yellow anymore, but the physical issues remain.
Edit: I am just going to buy the rear frame. I am wasting too much time with this crap. One thing is for certain, I can never count on LG having good build quality ever again.

Looks like my G5 is debloated. That's the one good thing I got out of this ordeal lol.
Edit: Build version screenshot uploaded. It also does not boot with the sprint logo. It looks and runs like an unlocked device. Once I get the new housing I guess this will be fine. GPS seems to be fixed, LCD looks normal.
EDIT2: The bloatware loads upon activation... GREAT. lol

Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...

Polaf69 said:
Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...
Click to expand...
Click to collapse
Waranty or remove the cloth cover inside the chin

Had my phone sent 4 times to LG to fix because burning screen, after 4 times I got my phone e with same problem bad signal reception and my screen keep shadowing ... I just gave up and they didn't don't replace the device me... I'm trying check with them for the last time. If they didn't fix it then this is my last LG phone. By the way I used to have LG G3 and had the black screen issue too

TheMadScientist420 said:
Waranty or remove the cloth cover inside the chin
Click to expand...
Click to collapse
Do you have a picture of what cloth cover do you remove i dont see what you talking about

Polaf69 said:
Do you have a picture of what cloth cover do you remove i dont see what you talking about
Click to expand...
Click to collapse
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover

TheMadScientist420 said:
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover
Click to expand...
Click to collapse
You remove that by the hole or?