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I got this refurb. last week and flashed it and started using using it. Well last night i was trying to take a picture of my kids and it would not focus. I thought maybe it was the rom i was using so i switched roms. No dice. It turns out no matter what rom i use the camera takes nothing but extremely blurry pictures. Doesn't matter whether i'm taking a still image or the distance. BLURRY. I know some people aren't happy with the camera in general but this is totally unusable. I even tried switching the quality to 1 megapixel. Same thing. So basically i think the camera on this refurb. is a POS. What im wondering is if Sprint is gunna give me problems when i want to exchange this thing. Otherwise im happy with the refurb, but i have twin two year olds and use the camera a lot.
Just flash it back using the backup I hope you did of the stock ROM. If not, there is a stock ROM RUU floating around here somewhere. Then take it to the Sprint store to have it replaced.
yea, i'm not really worried about returning it to stock, just a little pissed that i get a pre-broken replacement for my broken phone.
boredmug said:
yea, i'm not really worried about returning it to stock, just a little pissed that i get a pre-broken replacement for my broken phone.
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dude they did the same thing to me, i got a refurb in a week ago, the refurb screen had dead pixels in it already, so i just used this pixel fixerr app and it seems like it corrected the dead or sticky pixels or whatever their called, but i feel like this phone was jacked up when they sent it to me, also the menu and other keys make this weird ass noise when i press them now, smh
there is a little peice of tape like protection film on the inside of back cover pull it offf.... lol had the same problem... wife found tape and laughed at me.
Hahahaha my mom has the same problem I hope the tape thing is true.
Sent from my HERO200 using Tapatalk
johnpryor said:
there is a little peice of tape like protection film on the inside of back cover pull it offf.... lol had the same problem... wife found tape and laughed at me.
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Ditto
Wow, thanks for reminding me how dumb I felt when I encountered this issue several months back!
I got my refurb, and re-rooted in the parking lot (I didn't want to risk wrecking my truck due to the frustration and rage I feel when I have stock 2.1 Sense on this phone ) I am not much of a picture person, but the few pics I did take looked so bad, and I never could get a barcode to scan no matter how steady I held the phone. I assumed it was related to the fact that we were in the early stages of Froyo development, and as we all know, the Hero camera is one of the last things to get fixed because of the drivers. When most of the bugs got fixed, and I saw no change in quality, I decided it must be faulty hardware. So I drove to Sprint, and used my laptop in their parking lot to run the RUU then I took the back cover off to take out the sd card. Thats when I saw the tape
The Vibrant I have does not seem to be solidly built. Whenever I press on the sides or back cover, it makes a crunch like sound and it seems like its loose and does not have a solid feel. Anyone else's Vibrant having the same problem? I am thinking about exchanging for a new one but want to be sure its not a common problem. Thanks in advance.
vince2398 said:
The Vibrant I have does not seem to be solidly built. Whenever I press on the sides or back cover, it makes a crunch like sound and it seems like its loose and does not have a solid feel. Anyone else's Vibrant having the same problem? I am thinking about exchanging for a new one but want to be sure its not a common problem. Thanks in advance.
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the only noise i hear is from the usb slide thing it sounds a little loose but i can deal with that
Mine doesn't do that... I would take it back for a replacement if I were you.
Mine doesn't make a sound either.
Mine feels very sturdy and solid no noises, I like it my only concern is the way the back plate comes off. It is like the evo pops off instead of sliding. Maybe that is why they give you a spare back plate.
Working great, so far with no sounds...
ok actually just realized its the volume up and down button making all the noise... but its not that bad i can deal with it, its not like im gonna shake my phone up and down all day
Thanks for the feedback, I am going to get a new one. Also, perhaps it may also be the phone I have but on the Market app, the connection is very slow and sometimes I get a Connection Retry error, are you guys experiencing this also? I hope not because I do like this phone a lot.
its not the sturdiest phone I've owned, but nor is it the worst.
If you are getting some crunch sound, take it back
vince2398 said:
Thanks for the feedback, I am going to get a new one. Also, perhaps it may also be the phone I have but on the Market app, the connection is very slow and sometimes I get a Connection Retry error, are you guys experiencing this also? I hope not because I do like this phone a lot.
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There isn't anything wrong with your phone, no need to return it. Mine makes all the "crunches" and such too if you squeeze around the edges of the phone. I don't think there is anything wrong with your phone, it's just the plastic very slightly flexing and rubbing on itself. All the Vibrants I have played with in the last few days have been the same. In particular it's the shiny grey rim around the phone that is the culprit. I don't think most of the people commenting here are quite aware of what your concerns are and haven't properly squeezed that grey border correctly to produce the sounds.
If you are still suspecting it, just go compare it with one of the floor models at your local t-mobile.
Yes it is the shiny piece around the phone. I'll try out the other floor models to see tomorrow. It just seems worse on the one I have.
Sent from my SGH-T959 using XDA App
Mine is the same way, every time i pick it up I hear some creaking. I am thinking about exchanging it also.
WHen I first got the Slide it was awesome! The pictures it took looked great... but now my phone won't auto focus right... there is no manual focus... now it just takes awesome blurry out of focus pictures!
Is this happening to anyone elses phone? From the looks of the intertubez this will become a "known" issue with TMO
Are there any files the camera accesses for settings or the like that may be damaged? I have tried other ROMS and they all seem to have the same problem....
yup, happened to me too, i just got a warranty replacement and it's clear again. you have to call and get a new phone.
My camara was blurry the other day and I noticed it had condensation under the lens. It ended up drying out but the pics still arent as clear as they have been. Weird.
Sent from ROOTED MyTouch Slide
yea this same thing happened to mine and i just called them and got a replacement. i even tried resetting my phone before i sent it in and that didnt fix the problem so idk what causes it. Hopefully it doesnt happen again with my new one.
It started happening after this rave I played at.... the humidity inside was probably 100%
Yes, this happened to me as well. It would only focus on things literally about an inch from the lens. When wiping didnt fix the problem, T-mobile sent me a new Slide.
Blurry Cam
I just bought the MTslide about a week ago on craigslist and I too have the blurry focus issue, ive cleaned it, messed with settings all to no success. It only takes clear pictures if the object is an inch away. I of course do not have insurance cuz I bought on craigslist, is there anything I can do I'm desperate? I love this phone it's amazing but I dont want to have to go back to my CliqXT because of the camera (especially since its still on 1.5 till Motorola's "fairytale" update which they keep pushing aside)
------------------------
Black MyTouch Slide
Rooted w/ 16GB microSD
Motorola CliqXT
non-Rooted w/ 4GB microSD
So I just got my new Slide and it still has 2e
What is the best program to use to backup all the programs and crap before I unroot this one and send it back...
Yep.... Same deal with mine. Sending it into HTC for repair. It is stuck in Macro focus... Go up to something close and it will be fine.
Fine if you only want to take macro photos..... otherwise useless!
Sent from my T-Mobile myTouch 3G Slide using XDA App
I had the same problem with out of focus but it came down to condensation. I live in Florida and it has been hot and it is the same over the US right now. Everyone is using AC but going from cool and low humidity to hot and very high humidity well you build up condensation. I left my phone in the sun for about 45 minutes and then took some pics and it worked fine A few days later it was back to being blurry and tried the same thing. If I leave the phone in the house without going outside and take pics it is fine as well. Just going from on extreme to another it takes its toll. I do photopgraphy and when I go out to do a shoot I leave my camera in the trunk of my car to get rid of the condensation on the lens and mirros inside the camera.
I think i figured the problem out why everyone camera goes blurry.
I have the mytouch slide and the pictures were perfect and crystal clear. Then when the firmware 2.1 update came, that messed up the camera big time and made it barely unusable.
Please fix the issue!!!!
I just had mine replaced via warranty exchange. Just call, tell them you're having trouble, there's nothing on the lens, the water damage indicator is white, and it's still not working. You'll get a new one and if you don't have insurance they'll charge you ten bucks to deliver it to you.
I actually don't think it has anything to do with condensation or heat or humidity. Yes, all of those things can affect ANY lens on ANY phone, and the update may have even adversely affected certain handsets but this is a handset by handset issue. My father's mytouch slide got the update and still works better than my old camera did. It's a hardware problem with a certain batch of these phones. My wife's is still fine and she got it early on like me. The lens tries to focus and snaps back to its original position. It's a defect. You can play with the settings all you want, but other than minor adjustments and a lot of placebo effect, you're not gonna fix it.
tinpanalley said:
I just had mine replaced via warranty exchange. Just call, tell them you're having trouble, there's nothing on the lens, the water damage indicator is white, and it's still not working. You'll get a new one and if you don't have insurance they'll charge you ten bucks to deliver it to you.
I actually don't think it has anything to do with condensation or heat or humidity. Yes, all of those things can affect ANY lens on ANY phone, and the update may have even adversely affected certain handsets but this is a handset by handset issue. My father's mytouch slide got the update and still works better than my old camera did. It's a hardware problem with a certain batch of these phones. My wife's is still fine and she got it early on like me. The lens tries to focus and snaps back to its original position. It's a defect. You can play with the settings all you want, but other than minor adjustments and a lot of placebo effect, you're not gonna fix it.
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I hear you. But i just got this two weeks ago in the store and the camera was perfect till after the update. I would hate to get a replacement for a silly camera. So debating to not care and keep the phone or just risk it and get a Warranty one
You have nothing to lose by getting a new one via warranty exchange. You don't even have to be without your phone. It comes to you in the mail, you backup your contacts, you hard reset the old one, you're done.
The camera won't get better, it will not improve, you'll have the new phone before you know it. And the slide is relatively new which means the longer you wait, the higher the likelihood that you get a manufacturer refurb. instead of the new one I got 2 days ago.
Just do it. Someone in your life will do something, you'll want the silly camera, and you'll go, "damn, I shoulda listened to that dude on the forum".
tinpanalley said:
You have nothing to lose by getting a new one via warranty exchange. You don't even have to be without your phone. It comes to you in the mail, you backup your contacts, you hard reset the old one, you're done.
The camera won't get better, it will not improve, you'll have the new phone before you know it. And the slide is relatively new which means the longer you wait, the higher the likelihood that you get a manufacturer refurb. instead of the new one I got 2 days ago.
Just do it. Someone in your life will do something, you'll want the silly camera, and you'll go, "damn, I shoulda listened to that dude on the forum".
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Hahhahahahahaha
Thanks bro
snuggpugg said:
I just bought the MTslide about a week ago on craigslist and I too have the blurry focus issue, ive cleaned it, messed with settings all to no success. It only takes clear pictures if the object is an inch away. I of course do not have insurance cuz I bought on craigslist, is there anything I can do I'm desperate? I love this phone it's amazing but I dont want to have to go back to my CliqXT because of the camera (especially since its still on 1.5 till Motorola's "fairytale" update which they keep pushing aside)
------------------------
Black MyTouch Slide
Rooted w/ 16GB microSD
Motorola CliqXT
non-Rooted w/ 4GB microSD
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I'm practically in the same boat. I called a few repair places up here in Seattle and since it's such a new phone, none of them were able to order parts. Does anyone know if HTC will repair it. Or even repair it if it's rooted?
I just had this problem with my wife's slide and having read similar threads on different forums including tmobile's, I called customer care and lied a little about doing all kinds of things to make sure it's hardware, like doing a factory reset. Never mention that it's rooted! Just play dumb and they'll send you a new phone under warranty. We got the new one yesterday and I rooted it while my wife was still at work, following the new root method as it came with the 1.35.x update.and flashed chiefz 1.35.x rooted ROM (she likes espresso). When she came home I took the old phone and installed the 1.27.x esprimg.img and then flashed the 1.35.x OTA (non root). Put it in the return box and gonna drop it at a UPS drop box today.
It sounds like a lot of steps, but it goes relatively quick.
Sent from my CM6 Slide
i'm currently experiencing the camera issue as well as my wifi not working (running CM6) ...it simply cannot see any networks. I tried even loading the latest nightly build to no avail. As my phone has a slight crack on one of the buttons I'm going to try and get a refurb and then possibly sell it for a G2
I'll reply how it goes
I honestly do not notice the blurry pictures issue that you guys are having. The pictures are awesome in light but gets a little grainy in low light conditions, other than that my pictures and videos are great. Are you guys complaining about low light pictures?
sent from Mytouch Slide 3g using XDA App
www.GoTeamFriday.com
I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
I can see the same thing on mine if I put it on the lowest brightness setting and display a grey image. Nowhere near as pronounced as on yours though, have to really really look for it, so can't be arsed to do anything about it.
Interesting that it's a perfect circle though, could it be just above the CPU or something?
Nope, haven't got that circle on mine at all.
Maybe an assembly worker lost their wedding ring, lol...
You'll be fine, it's an RMA for sure!
Defo a faulty phone
Sent from my GT-I9100 using XDA App
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
I don't think it's the CPU, though to be honest I'm not sure where it is under the screen. There is that odd gold-colored sensor or whatever under that area, I think.
If it's a wedding ring, maybe this phone's worth more than the sticker price! haha
Vacuum cup huh... that's pretty bad if it's damaging the screen while doing that. I don't want to wait and see if it will disappear. If I do wait and it doesn't go away I'll be out $725 on a phone with a screen that'll constantly bug me.
Kinda funny, as I was looking at the photos I attached, I saw two rings... one in the photo, and the real one. Startled me when I first saw it.
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
That sucks, and it's not good that other people are having some issues as well. Good to hear that Expansys is honoring their agreements though
This is why I don't import anymore
RogerPodacter said:
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
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Could well be spot on. I don't know if I'm imagining this, but I'm having more and more trouble seeing this ring on my display heh (had the phone for 9 days now).
RedBlueGreen said:
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
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Man, that's really unlucky! Knock on wood, I hope I don't get another bad one. However I'm not sure waiting will do me much good. History has shown me that branded devices tend to have a lot of crap on them and lack certain features at times, and I don't have as much time as I used to to keep up with the scene to make the phone operate better all the time. Also, I'm contract-free with unlimited data on AT&T, and I don't like being locked into contracts. This isn't my first non-US phone, though. I'm happy to pay the extra money so long as it means I don't have to sign a contract.
drleospaceman said:
This is why I don't import anymore
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From the Expansys-USA thread, sounds like they'll ship the phone back to the UK to have it serviced for you if it ever goes bad. This doesn't sound uncommon, either, as I've had a friend here ship his JP Xbox 360 back to Japan to have it serviced (with a another friend's JP address), and another friend in Japan had his laptop sent back here to have it serviced. Also, there's always the chance a non-import one will be bad, too. Luck of the draw, I guess, and perhaps early-adopter woes. lol
Got my replacement on Saturday, been playing with it ever since to see if I could find any further problems. Definitely no circle this time around, and some of the vertical banding I saw on my old phone in the notification screen is gone, but now has some very slight horizontal banding. Not a deal-breaker tho, so this one's staying with me. Also, hard to tell but I think the yellow/dark left screen problem is present, but so slight I can barely detect it if it's there and not a trick of the eye.
Gotta thank Expansys-USA for their great customer service. I'll definitely order from them again.
-Tj- said:
I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
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I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though
Tj,
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though
I would have it exchanged for another if you can. I had mine exchanged, but since I went with the cheap option the whole ordeal took almost a month (slow shipping). My replacement doesn't have a defect, but it's possible I have the yellow tint problem others have been reporting. I don't see it tho, and if it's there it doesn't bother me.
Sent from my GT-I9100 using XDA Premium App
Hi does anyone of you also have this issue with my title? when opening my camera maybe 60% chance that my camera vibrates and have cracking sounds and the focus becomes wild for 3secs then after that it becomes fine? it is so annoying I need your opinions thanks!
I have exact the same problem since i dropped my phone....
As I posed in another thread I'll C+P
A rattle is normal, it's a free focus ring which only locks down only when focusing. It should NOT make a grinding sound when opening the camera though. I had this issue on mine, took it to a Samsung repair center and they agreed there was a problem with the focus motor inside and replaced the camera module. - Mine still rattles when camera isn't open but the camera no longer grinds when opening.
Mine actually got worse over time, to the point where it would really struggle to focus at all, that's when I decided to take it to Samsung. Get it sorted before it stops altogether outside of warranty.
Alex---1 said:
As I posed in another thread I'll C+P
A rattle is normal, it's a free focus ring which only locks down only when focusing. It should NOT make a grinding sound when opening the camera though. I had this issue on mine, took it to a Samsung repair center and they agreed there was a problem with the focus motor inside and replaced the camera module. - Mine still rattles when camera isn't open but the camera no longer grinds when opening.
Mine actually got worse over time, to the point where it would really struggle to focus at all, that's when I decided to take it to Samsung. Get it sorted before it stops altogether outside of warranty.
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i see but the warranty on samsung sucks unlike apple they just need to check to imei, I dont have the receipt anymore since I'm the 2nd owner of this phone also I've rooted it already so knox is triggered my friend also have this issue and told me that it is normal but I dont think this is normal though
imfuzzyyy said:
i see but the warranty on samsung sucks unlike apple they just need to check to imei, I dont have the receipt anymore since I'm the 2nd owner of this phone also I've rooted it already so knox is triggered my friend also have this issue and told me that it is normal but I dont think this is normal though
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Click to collapse
You don't need the receipt, it's done by IMEI so they just take the phone. Standard warranty is 2 years also, so the phone will be under warranty regardless as it's not even been out that long.
Knox will screw you over though. You're pretty much stuffed now as AFAIK Samsung will just turn you away.
If you're brave and have access to a heat gun (not a hair dryer) then you can remove the back and fix it yourself. The part is around £25.
Alex---1 said:
You don't need the receipt, it's done by IMEI so they just take the phone. Standard warranty is 2 years also, so the phone will be under warranty regardless as it's not even been out that long.
Knox will screw you over though. You're pretty much stuffed now as AFAIK Samsung will just turn you away.
If you're brave and have access to a heat gun (not a hair dryer) then you can remove the back and fix it yourself. The part is around £25.
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I see I wonder if samsung will take my phone the 1st owner told me it is bought on austrialia now Im on philippines I think they will just turn me away even if knox has been not triggered