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Having had this X10 for 4 weeks now, I have to say it's been uphill. Coming off the TREO line (who had more than it's fair share of issues) Then to WIN6. I was pretty happy to get all the feature rich options on this Sony.
Problem I'm having here is connections.
In the 4 weeks, I've had 3 occurrences (lasting days at a time) where the network will not deliver calls to the phone. Right to voice mail. I've swapped the SIM into my old BlackJack II and still no calls incoming OR out going. I get "NETWORK BUSY". With my girlfriend having bought the same phone a week later than I did, she is having the same issues at the same times.
Albeit mine is flashed with generic NA, rooted etc.. I don't see this as being a contributor to this issue. So my question to Southwestern Ontario X10 users is.. Are you getting the same type of issues?
-Calls not going out or coming in.
-Data will not go out or come in via 3G or WiFi
-Dropped calls
-Calls straight through to voice mail
Rogers TECH level 2 says nothing (calls maybe monitored for training purposes) and for firing their rear ends should they cast shadow on Rogers holy cow 3G mess. A girl in iPhone support said 3G issues since beginning of Sept. My guy didn't have the minerals to admit it.
Wait, are you having issues with Wi-Fi too? Because that shouldn't have anything to do with Rogers.
I live in SW Ontario (Windsor) and neither I nor anyone I know has been having issues with reception.
Did this just start happening recently? I don't know how to fix it, but you could definately get some free stuff added to your plan if you argue with Rogers about how you don't get any reception
I live in London ON, with no problems at all with connection our reception I have 4 bars as I type but yah if your having problems with WiFi then defiantly something more then just connectivity issues more like a hardware issue.
Sent from my X10a using XDA App
I live in Hamilton, and know for a fact that they've been having issues around here, because I've seen the techs working on the towers! That being said, I've noticed a lack of getting a 3G signal in those areas, not a lack of data coming through.
As previous posters said, if WiFi isn't working either, it's gotta be a device problem.
I'm in the Caledon area and the calling portion of the phone has been solid. I've had a problem the last few days but I've confirmed with Rogers that the local tower is messed.
Did you get a new SIM card when you got the X10? I've heard folks are having problems with older Sim cards.
No problems with signal here in Ottawa. Phone calls always seem to get through, and sound fine. Think I've had one dropped call since getting the phone, and that was at my work where the building tends to cause general reception issues on most phones.
Definitely try a new SIM if you haven't already. My X10 wouldn't even boot with the SIM from my old phone.
Brantford here, no connection problems whatsoever.
Thornhill, Ontario here. I'm on Fido, but they use the same network as Rogers anyway. No connection issues here. In fact, much better reception on my X10 than previous phones (iPhone 3g, Motorola Milestone).
Kingston, ON here and no problems as well. Though I did have issues when I got the phone and I used my old sim card. Tech said to get new sim card so I did and no issues since then! Ive had the device 7 weeks now.
Sent from my rooted X10a using XDA App
I live in London and since early September a lot of us have been experiencing network problems on/near UWO campus. Very delayed sms messages, inability to place phone calls, spotty (at best) 3G coverage and consequently very slow data speeds. Many of us have contacted Rogers and complained about it, supposedly it's due to a "poor coverage area" totally isolated around the university, but most likely their network is just overwhelmed now with number of students back in town, hopefully they address and fix these issues soon.
rvictorg said:
I live in London and since early September a lot of us have been experiencing network problems on/near UWO campus. Very delayed sms messages, inability to place phone calls, spotty (at best) 3G coverage and consequently very slow data speeds. Many of us have contacted Rogers and complained about it, supposedly it's due to a "poor coverage area" totally isolated around the university, but most likely their network is just overwhelmed now with number of students back in town, hopefully they address and fix these issues soon.
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No problems here in Toronto (Downtown)
Don't know if that is South Western enough
Toronto no probz..
I live in woodstock and have had no issues at all. Sorry man
Sent from my X10a using XDA App
Newmarket 4 solid bars no issues at all.
My old sim card did not like the xperia, new one has been just fine.
No probs here in East York (Toronto).
Mississauga here, no problems at all!
When I talked to tech support yesterday I was told Rogers was aware of and resolving the network problems in south western Ontario, mainly the London area I guess (which where I am) has been experiencing a lot of issues the past couple weeks. Has nothing to do with reception bars or anything on the X10, any device on Rogers has been experiencing the same thing. Hopefully Rogers sorts it all out soon
Toronto, on. i had alot of issues with the phone such as receiving txts like 4 hours late, losing 3g for couple of hours, having 100 dropped calls a day. rogers told me x10 requires new sim (bs imo), got a new sim, same issue. got a new phone, all the other issues went away however i still have 10-20 dropped calls a day.
Rogers is aware of the 3G network issues from woodstock to windsor. It's been a long month of issues.
I think it has to do with many people getting smart phones and using more of the network. meh my .02
I'm in Windsor and have been experiencing the same problems. Rogers knows about it. I work in a factory and when the network goes down it is all smartphones, Iphones, X10, htc etc. I have checked. I advise everyone to call Rogers and demand a bill credit. Most of the guys at work have called and gotten half their bill credited for the month and will do so again next month if the problems still exist. I will definitely be calling customer service myself tomorrow.
So I got the Nexus S yesterday and LOVE everything about it.
I'm unable to get any acceptable reception inside my apartment (on the lowest level of a three story complex thats surrounded by other apartments).
I live in Hermosa Beach, CA and TMO says I have good coverage here... and they're right... because once i walk outside I'm blazing... like literally once I'm outside my door... what gives??? How can I go from 3G 4 bars lit up in green to that stupid EDGE with one bar... lucky to be green... or no reception at all.
Will I be stuck with not being able to use my phone inside my apartment? I called TMO and they are sending someone out here to check the reception I guess... but I'm stuck using WiFi inside my apartment without being able to use the phone.
Anyone else experience similar issues like that? My sprint phone never did this.
look into getting a signal repeater or something
T-Mobile definitely has issues penetrating buildings, in my opinion. Both my home and one of the two work-sites I frequent are almost dead-zones on T-Mo.
I purchased one of those zBoost cell repeaters for my home, which greatly improves reception, but you need to be able to run a cable to an outside antenna for best results.
Here's an Amazon link for a starting point to different models: http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias=mobile&field-keywords=zboost+tmobile&x=0&y=0
That said, it's ridiculous to have to pay $250 to get your cell signal. I only did it because the one I got does both AT&T and T-Mo frequencies (not T-Mo 3G, though) and my AT&T phones can get signal inside the house, but just barely.
I too have issues in buildings not necessarily my house but businesses
This is a T-Mobile issue. Not a nexus issue. Also is not a new issue.
Sent from my Nexus S using XDA App
cpcrazyfly said:
This is a T-Mobile issue. Not a nexus issue. Also is not a new issue.
Sent from my Nexus S using XDA App
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Technically correct, but if the Nexus S is your first T-Mobile phone, you might not know this. It would be easy to think the NS has a poor antenna. It's a valid question to ask, in my opinion.
redhatyellow said:
So I got the Nexus S yesterday and LOVE everything about it.
I'm unable to get any acceptable reception inside my apartment (on the lowest level of a three story complex thats surrounded by other apartments).
I live in Hermosa Beach, CA and TMO says I have good coverage here... and they're right... because once i walk outside I'm blazing... like literally once I'm outside my door... what gives??? How can I go from 3G 4 bars lit up in green to that stupid EDGE with one bar... lucky to be green... or no reception at all.
Will I be stuck with not being able to use my phone inside my apartment? I called TMO and they are sending someone out here to check the reception I guess... but I'm stuck using WiFi inside my apartment without being able to use the phone.
Anyone else experience similar issues like that? My sprint phone never did this.
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This is just a fundamental issue with the frequencies t-mobile uses for their 3g network, 1700 and 2100mHz. Those have poor building penetration vs for example lower bands like the 850mHz on ATT which penetrates buildings much stronger. It requires them to build towers closer together but that isn't always possible, its hard enough to get towers up as it is.
This is one reason I've tried to stay on ATT 3g as their 3g band performs much better in these situations, when its available.
distortedloop said:
T-Mobile definitely has issues penetrating buildings, in my opinion. Both my home and one of the two work-sites I frequent are almost dead-zones on T-Mo.
I purchased one of those zBoost cell repeaters for my home, which greatly improves reception, but you need to be able to run a cable to an outside antenna for best results.
Here's an Amazon link for a starting point to different models:
That said, it's ridiculous to have to pay $250 to get your cell signal. I only did it because the one I got does both AT&T and T-Mo frequencies (not T-Mo 3G, though) and my AT&T phones can get signal inside the house, but just barely.
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Do you think TMO will provide this for me? Have people got TMO to do this before?
And yeah, I know this isn't a NS issue... I LOVE THE NS -- MY FAV PHONE OF ALL TIME!!, but i am new to TMO and love them as well EXCEPT for inside my house !!
Has anyone ever got TMO to provide better reception inside their home?? You would think they would provide people with like wireless routers for their homes!
I had the G1, Nexus One, G2, and MT4G before the Nexus S and have to say that the Nexus S gets hands down the best reception in my apartment.
The G1 was worthless, the N1, G2, and MT4G were pretty much on par but only got reception in certain parts of the apartment which means I couldn't move very much when on the phone (unless when on wifi calling of course).
The Nexus S has reception everywhere in my apartment with superior call quality throughout. Very impressed with it so far. T-mobile still sucks inside buildings but you're better off with the Nexus S than other T-mobile devices.
Sent from my Nexus S using XDA App
find another place lol
why you are living deep down under. afraid of nuke or something ?
Also, I live in Los Angeles and we've been having lots of rain here... will that affect reception at all?
And what about femtocell technology? Does TMO use it??
redhatyellow said:
Also, I live in Los Angeles and we've been having lots of rain here... will that affect reception at all?
And what about femtocell technology? Does TMO use it??
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Im about an hour away from you and the rain is horrible but i havent had any issues...
and I dont think they do
LOL! I cannot stop laughing reading this comment
ll_l_x_l_ll said:
find another place lol
why you are living deep down under. afraid of nuke or something ?
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Rain seems to be affecting my T mobile service, I'm in the valley and areas I normally get 3g on have been edge or no service since the rain storms began.
Sent from my Nexus S using XDA App
Hopefully someone will port the tmobile wifi app to the nexus s. I may return mine and wait for it because I don't want to keep switching phones at home because one has the ability for wifi calling and the other doesnt.
Also I have tried sip calling to no avail on both nexuses.
Sent from my Nexus One using XDA App
Rain is known to sometimes cause interference with reception; I notice this as well in NYC. I have noticed that the Nexus S is pretty good at keeping the signal alive, certainly better than my N1 or Vibrant.
To improve your reception, set the phone to airplane mode and then turn it off a few seconds later to get the closest towers. Also call 611 and ask them to reset your phone on the network from their end. Surprisingly, this sometimes does help. As someone said previously, the higher the band (2100 mhz for Tmo 3G), the worse penetration is unfortunately. I think Tmo stopped selling their repeaters earlier this year or last year (hotspot @ home).
I tweeted on Sunday my dissatisfaction with T-Mobile service. I was 75' outside one of their own stores in an area marked as 3G on their maps, couldn't get data at all inside another store, couldn't get better than EDGE outside in the parking lot.
Their reply was to try a new SIM. The SIM I have is from my N1 original, it's not even a year old. Anyone think it's worth the effort swapping? Do SIMS actually "wear out" that fast?
I suspect that's one of those "we don't really have an answer or fix, but give the customer something to try so we look proactive" kind of answers. LOL
have you tried setting up SIP + GVoice over Wifi?
This doesn't resolve the tmobile issue, but at least you can make and receive calls on wifi without eating up your minutes...
It's not ideal, but it works.
http://forum.xda-developers.com/showthread.php?t=877879
My friend had this problem with his ATT phones. He contacted them, *****ed, and they set up one of those repeaters in his apartment. He's the only one that could log into it and set up a filter to use only phones he registers. Maybe you can talk to Tmobile about this, though I'm not sure if they're eager to give everyone these things (or if Tmobile even gives them).
Is anyone else experiencing problems with 3G staying connected today in the Philadelphia / South Jersey area?
4G is working and stays connected but my 3G data connection keeps dropping. The 3G icon will disappear from the bar when the connection drops. I have a good signal, or so it seems, and i'm in an area where I typically never have a problem. I am running the latest stock OTA firmware without root on 0003 hardware. I have tried rebooting and updating my profile / PRL.
Any suggestions or feedback would be appreciated...
danbriggs said:
Is anyone else experiencing problems with 3G staying connected today in the Philadelphia / South Jersey area?
4G is working and stays connected but my 3G data connection keeps dropping. The 3G icon will disappear from the bar when the connection drops. I have a good signal, or so it seems, and i'm in an area where I typically never have a problem. I am running the latest stock OTA firmware without root on 0003 hardware. I have tried rebooting and updating my profile / PRL.
Any suggestions or feedback would be appreciated...
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Hmm... people think that sprint "may" be planning some kind of network change due to slow speeds everywhere. Could be whats happening there?
aimbdd said:
Hmm... people think that sprint "may" be planning some kind of network change due to slow speeds everywhere. Could be whats happening there?
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i hope this is what's happening.
Not having problems in philly today, buy had tons of trouble last week. Maybe its related to areas? I'm south/south west philly.
Sent from my PC36100 using XDA App
Phoenix is in the ****ter right now. .02mbs average speedtest...
GatoEnFuego said:
Phoenix is in the ****ter right now. .02mbs average speedtest...
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new york as well, one thing that seems to fix some issues (not all of em) is going into the keypad, dial ##3282# press Edit Mode enter your msl then go into data profile, press the menu key and press reset, that seems to help a little...
if u need ur msl code download msl reader from the market (free app)
Thanks for the feedback... For now at least my connection is solid. Today was the first time I've ever experienced this issue.
Sprints network is suckin all over the place for the past month or 2. Youll going to be waiting a very long tome.to use anything that involves data usuage. Your lucky if you get to watch a full you tube vid without getting an error message. Sometimes when i send a pic message it just stays sending for hours. I called and complained...they gave me a $30 credit for bad servide. I also told them even though they issued me a credit and if the issue is not resolved in 2wks i will be cancelling my contract with them and i better not get a cancleation fee for doing it cause it is not my fault. Rep ....actually i think it was a supervisor that said it is a coverage issue im having and blamed it on out towers, wich is bs cause ive called.several times and complained. So either A. they take to long to fix.issues or B. It happens way to often and i cant use my phone for.the reasons i bought it for. I actually dropped the call cause of poor service while on the phone with another rep.
I gave sprint a chance...now its back to verizon. Prices are great on sprint but what good is it if i never have service.
skillzo1 said:
Sprints network is suckin all over the place for the past month or 2. Youll going to be waiting a very long tome.to use anything that involves data usuage. Your lucky if you get to watch a full you tube vid without getting an error message. Sometimes when i send a pic message it just stays sending for hours. I called and complained...they gave me a $30 credit for bad servide. I also told them even though they issued me a credit and if the issue is not resolved in 2wks i will be cancelling my contract with them and i better not get a cancleation fee for doing it cause it is not my fault. Rep ....actually i think it was a supervisor that said it is a coverage issue im having and blamed it on out towers, wich is bs cause ive called.several times and complained. So either A. they take to long to fix.issues or B. It happens way to often and i cant use my phone for.the reasons i bought it for. I actually dropped the call cause of poor service while on the phone with another rep.
I gave sprint a chance...now its back to verizon. Prices are great on sprint but what good is it if i never have service.
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Thats pretty much how im starting to feel at this point. I just keep thinking if im going to switch I need to go ahead and do it while they still have the unlimited data. Trying to see when the Thunderbolt is going to drop.. I see a lot of people saying Feb some time.
Im lucky that I live in KC where the sprint campus is. Our service is always running great. Except the building I work in sucks for signal. Walk outside and I go from no bars to full bars.
The data network has been complete **** in Idaho for a month! Its driving me nuts!
Sent from my PC36100 using XDA App
Anyone feel like reporting this issue to.engadget? Feels.like.maybe that is the only way we will get some real answers on wtf is going on.
I'm northwest of Philly, Gwynedd to be more precise. I just just got .26 Mbps down and .48 Mbps up. I think that is pretty sucky and I have to tether my iPad all day to that speed.
Im in philly (west) & Im ok. 4g is a lil slower than i originally experienced, 3g is just ok. Either way it has been a slight "slow down" since i first got my phone. I kinda have just been tolerating it....
I agree with philly. When I first got my evo I was amazed at the speed of everything. Especially 4g. When ur 4g speed tests start to match your t-mobile buddies 3g speed test there is a problem. It seems to have dropped quality over the last month here in Austin tx as well. Hopefully Feb 7th is good news. I just upgraded two of my lines with two year sa.
Sent from my rooted HTC EVO using the xda app!
For the past week or so I have suddenly had terrible reception while at work. My signal seems to constantly bounce between 6 bars and 0 bars...then to roaming which behaves the exact same way...then back to sprint. I have tried upgrading and downgrading the Radio/Wimax/etc and I always seem to get the same results. Sometimes my phone shows full coverage but when I call it just rings and rings without ever actually ringing on my phone. I was originally on MikG 3.0, then moved to Sprint Rooted OTA, now I'm using Team Nocturnal Stock ICS themed. At first I thought it was an issue with the update or radio but since I have reverted to older versions of both the radio and gingerbread itself and the issue persists I'm at a loss. I am told that no towers were removed or anything.
It could be a hardware issue. A friend of mine who also has an Evo had that happen. When he took it to the Sprint store they told him it was an issue with the antennae having somehow disconnected within the phone. So if anything I'd suggest try taking it to them for this.
Solar flare That was announced earlier this week? both my evo and Co workers white evo and fiancees evo shift been acting up all week. ie, being stuck on 1x or roaming where we usually get no issues. Just a thought?
Sent from my EVO
LostTank said:
It could be a hardware issue. A friend of mine who also has an Evo had that happen. When he took it to the Sprint store they told him it was an issue with the antennae having somehow disconnected within the phone. So if anything I'd suggest try taking it to them for this.
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I would say def hardware, take it to a store so they can check the antenna. Might just switch it out.
Sent from my PC36100 using XDA App
mbaseball3 said:
Solar flare That was announced earlier this week? both my evo and Co workers white evo and fiancees evo shift been acting up all week. ie, being stuck on 1x or roaming where we usually get no issues. Just a thought?
Sent from my EVO
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Haha....I gotta say I started laughing when I read this. Then I started to realize that today my reception is back to its usual fantastic state. I've been playing with it all morning and I have yet to get terrible reception or roaming. Coincidentally the effects of the solar flare have just dissipated I believe. Granted it seems like very few people had this problem and I would think if it was the solar flare it would have affected far more people but I can't deny the possiblity.
I'm having the 1x issue right now on my Evo.. started a couple of days ago. I'm in Yuma AZ
Hmm well if your issue is anything like mine hopefully it will fix itself shortly. Have you tried updating your PRL or the radio software itself? Granted those things did nothing for me but perhaps you will get different results.
Network overload?
Had 1X for 2-3 days and it drove me crazy. Spoiled I guess. All of a sudden phone went back to 3G last night. I am now settled back into reality and my need for speed.
;-)
Sent from my EVO
I am having this exact issue, and have not been able to figure out what's causing it. I'm rooted running the latest Evo Classic v.0.0.6 by tommytomatoe. I've updated my profile and PRL.
Oddly enough my web speeds seem fine, but whenever I'm on a call they sound choppy, and eventually I get disconnected. When I watch my signal bars it hops around from 4-5 to 0 every 15 seconds or so. Up to this point I've never had any problems, and always had a great signal.
Is it time to un-root my phone and take it in to RS or the Sprint store? Any suggestions are appreciated. Thanks.
I hate to post again, but I'm still quite lost as to what to do. Any help would be greatly appreciated!
I have sprint version and live in Westchester county /Bronx border. When in calls I experience some static and a popping every now and again. Only in call on speaker or earpiece, all video and audio playback is clear, so I know its not speaker related. I have done numerous hard/soft resets, tech support reset my network, updated profile/prl. Still the same, weird thing is, when roaming calls are crystal clear. Went to the sprint store today and they are saying its network related(don't really believe it) since my 4 year old has more knowledge than some of their CSR s. However I would just like to know if anyone else in my vicinity is dealing with sane issue? I also have iPhone 5s and HTC one that have never done. Any thoughts, help, would be appreciated.
Darryjr said:
I have sprint version and live in Westchester county /Bronx border. When in calls I experience some static and a popping every now and again. Only in call on speaker or earpiece, all video and audio playback is clear, so I know its not speaker related. I have done numerous hard/soft resets, tech support reset my network, updated profile/prl. Still the same, weird thing is, when roaming calls are crystal clear. Went to the sprint store today and they are saying its network related(don't really believe it) since my 4 year old has more knowledge than some of their CSR s. However I would just like to know if anyone else in my vicinity is dealing with sane issue? I also have iPhone 5s and HTC one that have never done. Any thoughts, help, would be appreciated.
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I noticed this to and I am in Putnam county and work in Westchester. My S4 did it sometimes to though. Although the G2 seems to be more frequent.
-Frank
frankt2012 said:
I noticed this to and I am in Putnam county and work in Westchester. My S4 did it sometimes to though. Although the G2 seems to be more frequent.
-Frank
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Thank the lord its just not me, not that I want to wish you bad, but at least it solidifies me not being crazy.
Darryjr said:
Thank the lord its just not me, not that I want to wish you bad, but at least it solidifies me not being crazy.
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If it helps I made two calls today and they sounded great. I want to assume it is the towers.