Database Users

It pays to complain about poor 3g data speeds.

Been having horrable data speeds on 3g the past 3-4 months. And ive been calling and complaining everytime i have problems and making note of when i called sprint and what was done to the account. I have tried everything they asked including going to the store and getting a refurbed evo. But at the store when i got the refub i dled speedtest and got the same results...so i told them to keep it and give me my original phone back.
Point of this post is to DEFINATLY call and complain...dont let it go and look it over. Take notes on what they said and did to your account and spit it back at them the next time you call. They wanna charge me an etf for something that is not my fault since i want to cancel. I wont accept that...this is there problem...i shouldnt pay for full service if i aint getting it or be punished for cancelling when it is a problem on there end. Here is notes from todays convo with them as an example for others that should do the same. It may be the only way for them to fix there service or the only way they look at you and be like...hes to much of a pain in the ass to keep him so let him go. I will continue to call and complain until it is hopefully fixed or worst case they cancell my contract...todays notes.
Feb 15 spoke to 3 sprint reps and 1 supervisor in the cancellation dept..had my bill adusted to 101.09 dollars for poor service the past 3-4 months. So far total credits issued for poor data the past 4 months is $16 for invisable screen protecter..$20 for data booster at home...$30 for a credit issued for january for poor data speeds and $36 today for february's bill of poor data speeds. Total of $102.00

I've also noticed slower speeds for some time now, along with my home comcast internet. too many people online these days? (my internet used to be blaazzzing fast for 9 years!)

This has happened to me since November. I got my evo on launch day, and was getting great speeds, about 1500kbps down consistently. One day in November, my 3g crapped out. Since then, sprint has given me 6 phones, 3 refurbs and 3 brand new ones. All have the same problem. This leads me to believe its a network problem, I mean how could 7 phones have the same exact problem. But, my friend has an evo, and side by side his is normal, while I get less than 70kbps. And the evo's in the sprint store are fine as well, along with all the other phone models.
I have spent HOURS and HOURS on the phone trying to get this taken care of. I'm not trying to get anything from sprint, I just want my 3g to work. I love the evo, and I love sprint's coverage in my area.
They have given me 6 phones, and I haven't paid my bill in 3 months, since they keep giving me credits since they cant figure out the problem. I really could care less, I just want my 3g to work correctly.
So no, it really DOESN'T pay to complain. I have spent hours of my life complaining about this, and have gotten nowhere.

Same thing here. My 3G data speeds crapped out last November also. Sprint has no idea what the problem could be. I think everybody who is experiencing slower than normal data should raise serious hell with Sprint every single day. This is NOT a coincidence. I suspect something fishy is going on and I'm not going to pay these premium unlimited data fees for terrible 3G data speeds! I'm going to demand Sprint to credit my account 50% every month until they turn 3G back on like it used to be. If not I want out of my contract. Either way I can easily sell my two EVO's on Craigslist to cover the etf's.
I can't watch Sprint TV, YouTube, or stream any online video content. Web browsing is VERY slow. My data speeds have gone from 1.6mbps to .30kbps since last November and now I never get speed results faster than .76kbps on a good day. It seems like Sprint flipped a switch one day out of the blue and data speeds went to **** ever since.

tx_dbs_tx said:
Same thing here. My 3G data speeds crapped out last November also. Sprint has no idea what the problem could be. I think everybody who is experiencing slower than normal data should raise serious hell with Sprint every single day. This is NOT a coincidence. I suspect something fishy is going on and I'm not going to pay these premium unlimited data fees for terrible 3G data speeds! I'm going to demand Sprint to credit my account 50% every month until they turn 3G back on like it used to be. If not I want out of my contract. Either way I can easily sell my two EVO's on Craigslist to cover the etf's.
I can't watch Sprint TV, YouTube, or stream any online video content. Web browsing is VERY slow. My data speeds have gone from 1.6mbps to .30kbps since last November and now I never get speed results faster than .76kbps on a good day. It seems like Sprint flipped a switch one day out of the blue and data speeds went to **** ever since.
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What happened was more people got on the data network and Sprint hasn't invested in capacity like Verizon, T-Mobile and AT&T has to support more 3G data traffic.

What's the best internetz speed tester?
Sent from my PC36100 using XDA App

Search tbe market for speed test
Sent from my RLS5 Sprint HTC Evo

Have you tried this?
Avalaunchmods said:
PLEASE READ L-E-T-T-E-R FOR L-E-T-T-E-R, W-O-R-D FOR W-O-R-D.
As we all know, HTC and Sprint borked downloads for apps like Rhapsody, Mog, Thumbplay.
I recently ran across the subject and i found a fix. It is very simple.
1. Get your MSL, There are many ways, call Sprint, Download the app MSL Reader from the market, CDMA workshop
2. After you have your MSL go to your phone and type ##3282#
3. Click Edit Mode
4. Click Advanced
5. Scroll down to HTTP PD Proxy Port & HTTP PD Proxy Address
6. Change HTTP PD Proxy Port to 0 (zero)
7. Change HTTP PD Proxy Address to 0.0.0.0
8. Go enjoy Downloads and a .20-.60 mbps increase in 3G speeds!
-All credit to original finder of this fix, i am just passing it along and found the speed increase. Also when you flash a new rom it will back to old settings so remember to re-apply and it wont make you more vulnerable to anything.
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Sent from my RLS5 Sprint HTC Evo

The Proxy changes do indeed help. Be sure to give them a try. That being said. my 3G and 4G data speeds are roughly half of what they were four months ago (Baltimore market). The only thing that has not changed is my RSSI or signal strength which comes in at -62.00 dBm every day, all day. The Rx signal to noise ratio has been reading "Not ready" for the past couple of months. What happened to it? How do I calculate CINR without this part of the equation?

I've complained numerous times about my poor signal coverage and pour 3g and ay first they gave me a airvana airave unit which really doesn't work to well with the evo..... but at least they did something....

I have an Airwave on the way. Sprint has also credited a month's bill yet again. Let's hope Sprint/Clear can get their collective acts together soon.
Sent from my PC36100 using XDA App

For slow 3G speed, an Airvana is not the answer for the simple fact that it hooks into your existing broadband connection.. you could just get a WiFi router.

That's what I told them. They said it was an "Airwave 2.0" and acts like a repeater of the 3G signal. Either way, it is of no cost to me. It does show a willingness of Sprint to work with me, even if the proposed solution is no solution.
Sent from my PC36100 using XDA App

It's obvious the more people who start using smartphones will start to slow down the service, but its the same with Comcast internet as much as I hate it. The companies all get u with the little filler words "up to". The speeds are not and never will be garunteed, at least not in the near future. Let's just hope these clowns actually give us TRUE 4g speeds in the next few years(70-100Mbps) as the technology grows.

Not 100% true. My company says up to as well, but its only allowed to be 5-10 percent off that speed, otherwise they send someone out.
Sent from my PC36100 using XDA App

aimbdd said:
Not 100% true. My company says up to as well, but its only allowed to be 5-10 percent off that speed, otherwise they send someone out.
Sent from my PC36100 using XDA App
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I mean there is wiggle room. But when a company says 20Mbps and u only get 13, u r within that range u are talking about. I know Comcast, if u pay for 20mbps service, u can be getting 12 and they can do nothing about it on their end. It's because some units share a single.signal, same with cell towers, the more people using , the slower it'll be. And grandma and grandpa are starting to get smartphones, so it'll keep getting slower unless sprint stays on top of their game.
Sent from my PC36100 using XDA App

heygrl said:
For slow 3G speed, an Airvana is not the answer for the simple fact that it hooks into your existing broadband connection.. you could just get a WiFi router.
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Yeah pretty much if you have a WiFi capable device.

I've gone from amazing 3G reception to constant dropouts and I work downtown Chicago across from the Sears Tower...I have no idea what has happened but being connected to 3G is hit or miss.

They also sent me an airave, which did indeed help in my home. But that does nothing outside of my home. Also, if the 3g works with the airave, that should mean that there is no problem with the 3g radio, so its not a hardware problem, but a network problem.
It's obvious the more people who start using smartphones will start to slow down the service
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I dont think this is the problem. As I stated earlier, two of my friends have evo's, and side by side, their two get normal speeds, while mine gets crap. Also, in the sprint store, I tested their display evo, just fine, and a few other random phones, all were fine.

Tuffgong4 said:
I've gone from amazing 3G reception to constant dropouts and I work downtown Chicago across from the Sears Tower...I have no idea what has happened but being connected to 3G is hit or miss.
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I live in the north subs and my parents are downtown Lake n Deerborn, and my parents phones have been crap lately too. Maybe sprint is over emphasizing the 4G downtown(much faster there then where I'm at) and could be messing w 3G speeds. Probably not the exact case but I can see sprint concentrating highly on 4G where it is abundant and short changing 3G a little bit.
I'm no pro so don't take my theory to heart, just thoughts.
Sent from my PC36100 using XDA App

Verizon contract

I called Verizon the other day to complain about internet speeds being slow. The Rep stated I was showing to be in a marginal signal area(never worse than -85) the Rep said they would note this on my acct and they would let me out of contract (I am at 9 months) . Why would Verizon just let me out of contract with one call? Any ideas to why, I just find it odd for it to be that easy?
Sent from my ADR6300 using XDA App

yolo2die said:
I called Verizon the other day to complain about internet speeds being slow. The Rep stated I was showing to be in a marginal signal area(never worse than -85) the Rep said they would note this on my acct and they would let me out of contract (I am at 9 months) . Why would Verizon just let me out of contract with one call? Any ideas to why, I just find it odd for it to be that easy?
Sent from my ADR6300 using XDA App
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Maybe they are working on the whole customer satisfaction thing.

Maybe they want to get as many people off of unlimited contracts as possible. And then when you decide to come back because you see that the other carriers are most likely nowhere as good of signal. Also, I live in a very strong signal area and at times my signal drops for no apparent reason. So, take that for what you will. I'm just saying.
Sent from my extremely fast Thunderbolt that is abusing my battery like a whore abuses crack.

I second Jaytronics. They want you off your unlimited data contract. If you change your mind and try coming back to an unlimited plan you will probably be screwed.
I very rarely have more than -79, but I don't lose connectivity. Does your phone lose service, or is it just slow internet? If you live in an LTE area, try talking them into a cheap upgrade to Droid Charge.
Anyway, unless you find a better deal somewhere else or you just can't live with your phone the way it is, I'd stick with the unlimited plan you have with Verizon.

Try making that call again and I bet you get a different response....
Just saying Verizon is never consistent and every rep you talk to gives you a different story.

Yeah I am on unlimited data, that's what I was thinking but didn't think that be worth pushing me to another provider, I live in northern MN and its pretty much Verizon or at&t, which I came from cuz there data speeds are much slower even when I have slow internet there still slower...no lte planned here n likely a long long way off....but I am thinking I don't want to loose my unlimited data...I wasn't planning to switch they just kind of pushed the idea...thanks for your input guys..
Heck at&t just got 3g here back in March of this year, Verizon had 3g since July of 2010
Sent from my ADR6300 using XDA App

About 3 years ago I moved from Florida to the corner of Southwest Virginia. We went from 10 years of excellent Verizon coverage to next to nothing (our phones actually would die in the middle of the night searching for service). We renewed our contract in March and moved in May. They let us out of the contract fairly easy. All they asked for was a letter stating we had moved.
They were great to work with back then and now Verizon has increased coverage and we came back (thankfully I have the unlimited data plan and won't be backing out of that).

On the subject of slow 3g speeds I have noticed a slow down for the last 2 weeks so far. I normally listen to pandora radio when ever I'm outside exercising and I have had periods where it took 5 minutes or longer for a song to load. I kept checking the 3g status and it was still on and my signal was strong. Before I could get songs to load up and play within seconds of either skipping them or starting the program.
Anyone else notice this?
Sorry for hijacking your thread.

I rather try to find ways to get a free good phone with complaints.

boomertwo said:
On the subject of slow 3g speeds I have noticed a slow down for the last 2 weeks so far. I normally listen to pandora radio when ever I'm outside exercising and I have had periods where it took 5 minutes or longer for a song to load. I kept checking the 3g status and it was still on and my signal was strong. Before I could get songs to load up and play within seconds of either skipping them or starting the program.
Anyone else notice this?
Sorry for hijacking your thread.
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I think this problem has been getting worse over a period of time, not exactly sure when, maybe its network congestion ? Too many heavy data users?
Sent from my ADR6300 using XDA App

I Am Marino said:
I rather try to find ways to get a free good phone with complaints.
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I may try and attempt to get a new phone out of them, it be sweet if I could get the inc2 or the thunderbolt, possibly one of those would work better, better radio?
Sent from my ADR6300 using XDA App

[Q] Recent Radio Problems

Is anyone having any major radio problems recently? I heard a few days ago something happened with Sprints network, but haven't verified it.
I'm currently running CM7-n94 and the past few days my 3g speeds using speed test are in the double digits! O_O I mean to say like 87b/s. It's worthless for me to even use the browser now if I'm not using wifi.
I'm flashing back to Froyo STOCK right now, (leaving it S-OFF) and calling sprint to complain.
Two Questions:
1.) Anyone else recently having really piss poor (more than usual) data speeds with 3G?
2.) Can I update to the OTA the from Froyo stock with S-OFF and still be rooted?

mintee said:
Is anyone having any major radio problems recently? I heard a few days ago something happened with Sprints network, but haven't verified it.
I'm currently running CM7-n94 and the past few days my 3g speeds using speed test are in the double digits! O_O I mean to say like 87b/s. It's worthless for me to even use the browser now if I'm not using wifi.
I'm flashing back to Froyo STOCK right now, (leaving it S-OFF) and calling sprint to complain.
Two Questions:
1.) Anyone else recently having really piss poor (more than usual) data speeds with 3G?
2.) Can I update to the OTA the from Froyo stock with S-OFF and still be rooted?
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1. There are some cities that are subject to some slow speeds. Where are you located?
2. As long as your radio is s-off you're good to go.

About 5 miles from Center City Philadelphia.

mintee said:
About 5 miles from Center City Philadelphia.
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Haven't ever read any complaints from anyone in Pennsylvania.
Try updating your prl and data profile.
Maybe call Sprint as well.
You could also completely unroot back to 3.70 and then reroot and see if it might help.
Also, updating your radios to the latest.
There's a thread in the development section.
I'm mobile or I'd give you a link.

Oh, ya, been there and done all that. This is even my 3rd EVO and I've never been able to break the 250-300k/bs limit on any of them, but this 87 is just getting ridiculous.

So sprint is sending me an Airave, but the guy said it's most likely not going to fix my problem. My next solution is to argue my way out of the contract and go with a more reliable carrier... Sadly there are no other phones out I want right now.

mintee said:
So sprint is sending me an Airave, but the guy said it's most likely not going to fix my problem. My next solution is to argue my way out of the contract and go with a more reliable carrier... Sadly there are no other phones out I want right now.
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"reliable carrier" changes per the area you live.
If you make a note of the issue and it isn't fixed within a reasonable amount of time they will waive your ETF as they are technically violating the contract.

Akron, Ohio here and my data speeds have been crap all day. Phone keeps pulsing between 0 and 2 bars, but never seems to lock on to the tower reliably.

Akron, Ohio here and my data speeds have been crap all day. Phone keeps pulsing between 0 and 2 bars, but never seems to lock on to the tower reliably.
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Could just be a temporary area issue.

Personally, my data speeds absolutely SUCKED on the 05.02 radio. Ive since flashed back to 04.08 and all is well.

It's been a while, but one evening a 6 pack of beer and I sat down and flashed every single radio, and did 3 speed tests on each radio combo. Took about 2 hours all done and said, but there never was a huge difference.
The sprint rep said my location should have full coverage (I live in NJ, right outside of Philadelphia. Every carrier has full coverage here). I asked him what the average 3G speeds were, and he said I should be getting anywhere between 600kb/s and 1.2Mb/s.
I've never seen either of those numbers except when I use 4G. Keep in mind that I've used this phone everywhere from Utah, Colorado, NC, VA, DC, NYC, Philly, Trenton, etc and it's all the same. I, as the Spring rep, would like to blame the hardware, but this is the 3rd Evo I've had in a year.
My 4G speeds are usually about 2.5Mb/s. Friend of mine has the Atrix and he's getting 2.5Mb/s on 3G as AT&T hasn't rolled their 4G network out yet. I also have a friend with a Thunderbolt, and he's getting ~22Mb/s average. (Yes, that's Twenty Two)
So, again, as far as I'm concerned, the Evo is the best phone on the market still, however the service is a deal breaker for me.
I'm going to try this Airave thing out, but if it doesn't work I'm going to be shopping/waiting for the next LTE phone assuming Verizon gets a phone that's worth half a crap.

In addition...
This won't help at all but I need to add that I've switched from T-mobile to Sprint, and the 3G speed of T-mobile was incredibly fast in NYC. Sprint was bareable, but since the update it's been speeds of 0.19Mbs d/l and around 0.15Mbs up. It sucks because at my job I'm indoors with no 4G around so I'm confined to 3G. But at school when I have 4G full blast it's almost close to fiber optic speed.

Now an unpleasant surprise from Sprint

EDIT: Signal improvement went away... see followup post below.
Original posting:
---------
Meant to post about this two days ago, and got busy.
I've been one of those with near zero signal in my home neighborhood. I live in Scotts Valley, near Santa Cruz CA. Since I got my Epic last October, I have been extremely frustrated that I get 0/1 bars at home, the signal is too weak to be usable for phone calls (constant digital dropouts -- conversation is impossible), and of course pathetic data rates when I can actually get a connection, which ALSO is never reliable.
When I bought the phone, a tower within sight of my home on another ridge was scheduled to get a Sprint site before the end of the year (2010), according to their website map. Then, this upgrade disappeared. I called, and no one knew anything, of course.
I've been roaming on VZW, who have a 4/5 bar signal here, via Roam Control ever since I got the phone. Fine for calls and text, no data worth speaking about.
Woke up two days ago, and was at first mystified, then thrilled to see 5 solid bars on Sprint!!!! 3G data rates consistently 1100/750 down/up!!!
Apparently, they finally got around to upgrading their coverage in the area. 'bout time
4G? Don't even go there. Not yet, not expecting it... Ever.

Wow my 3g speeds are 200 down max and I have no 4g
Sent from my SPH-D700 using XDA Premium App

In a way, I have Sprint's poor coverage in my hood to thank for me needing to root and get acquainted with XDA. Otherwise no Roam Control. But it would rock to get a similar upgrade around here. Zoning and landscape just make it really unlikely. If I go just half a mile north or west it's totally different, with 4G and all. Hell, I can watch Netflix over 4G at my office, just not where I stay. I hope your story is repeated far and wide.

I've had the same experience as you. I've been with sprint for 11 years now and my signal is now amazing at the house. 2600 kbps dl, 550 ul. On average, of course. They upgraded the tower nsar my house last year.
Sent from my Nexus S 4G using XDA Premium App

My rwception got worse so to u took my tower I want it back
Sent from my SPH-D700 using XDA Premium App

Network Vision...

Whosdaman said:
Network Vision...
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So this network vision thingy. Do they have a timeline on what cities get it first? Or am I just a needy young man? ahah

Congrats. Anybody else?

UPDATE: After some joy, Sprint decided to turn off whatever they did. Back to 0/1 bars here at home, inability to use voice without constant dropouts, no data to speak of...
Back to Roam Control and cursing Sprint. I am so close to walking away from my contract into VZW's arms. The SG2 could be enough...
Sent from my mind using telepathitalk

Someone with a car airave spent the nite? Lol...
Sent from my Epix 4G using XDA

I live in Missouri (right next to sprint hq), and my service is never steady, usually shabby. But with the new EG22plus modem I get 4 bars constant. U might want to look into updating/rollbacking ur prl and/modem?
Sent from a Random epic

dwallersv said:
Back to Roam Control and cursing Sprint. I am so close to walking away from my contract into VZW's arms. The SG2 could be enough...
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Staying exclusively on roaming is the easiest way to break your contract; they'll show you the door, or so I've been told...

double-post - ignore

cresny said:
Staying exclusively on roaming is the easiest way to break your contract; they'll show you the door, or so I've been told...
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that's more true if you use a load of data. I use roam control for voice and text constantly because my apartment is a dead zone, and I use my wireless router for data, never got anything about it from sprint

Wizard Knight said:
that's more true if you use a load of data. I use roam control for voice and text constantly because my apartment is a dead zone, and I use my wireless router for data, never got anything about it from sprint
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That describes me. At home forced roaming so I can actually make and receive calls, data over wifi.
With the RC tasker plugin, phone automatically switches between forced roaming when in range of my home network, then back to "automatic" when out of range.
It's a workable solution, but not something I should have to do.
Sent from my mind using telepathitalk

You guys having problems in your house complain enough they will send you a Airrave for free.

Would that not be a Pleasant surprise instead of unpleasant? My signal seems to have gotten better lately as well

tazfanatic said:
You guys having problems in your house complain enough they will send you a Airrave for free.
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Yep. The only reason I'm still with them is because of the free Airrave. Without it, signal in my home was unacceptable.
Sent from my SPH-D700 using XDA App in the DC metro area

This may be a bit off topic, but I roam ALLLLL day when I'm at work, it gets me quite angry, and I continue to use data and phone while I "roam" , and saw a charge for roaming one time but called sprint and asked them how the **** I am roaming within my coverage area. They fed me some BS but took the charge away. I've never seen a charge for roaming since. Do you guys get charges?

So far as I know, with my family 2 phone everything plan, roaming is included.
Edit:
I just looked, it doesnt say roaming anywhere, but when looking at changing my services, the only roaming option given is Canada Roaming.
Edit 2:
Found it.
lookpic. com/c1/i2/3841/jL9LKNCy.png

sprint down again?

i live and work in Delphi Indiana, about 30 mind north east of Purdue and i have noticed today that i do not have any data and i am roaming in my city. normally i have excellant 3g speeds and good voice.
I havent called anyone due to not wanting to talk to "bob" over in india, inuit has been having issues today as well so i just gt off the phone with "amy", from india as well, so i have my crappy tech support quota in the the day.
i figured there is some kind of outage, i skimmed the first 2 pages of topics and i didnt see anything so here we are.

potna said:
i live and work in Delphi Indiana, about 30 mind north east of Purdue and i have noticed today that i do not have any data and i am roaming in my city. normally i have excellant 3g speeds and good voice.
I havent called anyone due to not wanting to talk to "bob" over in india, inuit has been having issues today as well so i just gt off the phone with "amy", from india as well, so i have my crappy tech support quota in the the day.
i figured there is some kind of outage, i skimmed the first 2 pages of topics and i didnt see anything so here we are.
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I was having 3g drop out for me before. Not total data coverage, but 3g. However, it seems to be back now. I'm in SW Ohio.

the only way to find out if there is an outage is to call sprint and ask

I am just out side of dallas texas and a few poeple are having issues around here as well.

I called sprint twice, they said its not their fault and here is the list of excuses in the order in which they gave them to me:
1 my phone is the problem, or something i did to it
2 interference from my building (despite no change when i step outside)
3 other carriers interference
4 user error
the tech person had me open my browser and try to load a page and of course it didnt load, then she had me turn on wifi and try the same page and of course it worked and she tried to say "its fixed now" "is there anything else i can do for you?" i laughed and said my wlan is not the issue i am calling about! what a joke!!
but they assured me nothing is wrong with their network and that i need to take my phone to a sprint store to have it checked out
interesting details:
1 other people with sprint in my area are having issues too, but most people dont care enough to call
2 when i drive away from my small town i start to get signal, i stop roaming, i can make and receive calls, i have good 3g.
3 when i drive back into my small city i start roaming and i loose all data
4 i always have had excellent voice and data in my small town
i believe there is a problem with the tower in my area but they want me to to drive 30 mins to have someone look at my phone. i can drive 5 mins out of my town hop on the next tower and my phone is fine.the badd thing is as soon as i get on a working tower its fine, so when i drive to the sprint store they are going to realize my phone is fine.
apparently the issue is limited to the tower in my area and apparently no one else has bothered to complain about it so i get to just deal with with.
i post in this thread to maybe help someone in the future and personal log sheet.

Actually I get about 3 to 4 bars in my house normally and lately i was having issues of getting no 3g or data and loosing all bars but still registering and not giving me the x of no signal. My phone has also been switching to roaming all lot (roaming btw gives me like 1x speeds never 3g speeds even though it says i have it on my mikG rom)
So I think the issue is in a few small towns and that they are fiddling with something.

Probbaly updating the tower .
Sent from my PC36100 using Tapatalk

i don't want to keep this thread alive but i thought i should say that i called sprint back today and i told the tech if they expected me to leave my work to go have some one look at my phone i will instead travel to a store to cancel my service. i hate being a hard a$$ but i dont have time for other peoples problems when i pay them to deliver.
anyways, this tech was cool, nice, and helpful. he sent something to my phone and it fixed it!! i asked him what he did and he didnt seem to really know precisely what he was doing either. im guessing he was just following a flow chart but he did share some inside info about towers with me.
bottom line is my service is working so i will stop crying now!!

today has been nothing but terrible. im from florida