Verizon contract - Droid Incredible General

I called Verizon the other day to complain about internet speeds being slow. The Rep stated I was showing to be in a marginal signal area(never worse than -85) the Rep said they would note this on my acct and they would let me out of contract (I am at 9 months) . Why would Verizon just let me out of contract with one call? Any ideas to why, I just find it odd for it to be that easy?
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yolo2die said:
I called Verizon the other day to complain about internet speeds being slow. The Rep stated I was showing to be in a marginal signal area(never worse than -85) the Rep said they would note this on my acct and they would let me out of contract (I am at 9 months) . Why would Verizon just let me out of contract with one call? Any ideas to why, I just find it odd for it to be that easy?
Sent from my ADR6300 using XDA App
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Maybe they are working on the whole customer satisfaction thing.

Maybe they want to get as many people off of unlimited contracts as possible. And then when you decide to come back because you see that the other carriers are most likely nowhere as good of signal. Also, I live in a very strong signal area and at times my signal drops for no apparent reason. So, take that for what you will. I'm just saying.
Sent from my extremely fast Thunderbolt that is abusing my battery like a whore abuses crack.

I second Jaytronics. They want you off your unlimited data contract. If you change your mind and try coming back to an unlimited plan you will probably be screwed.
I very rarely have more than -79, but I don't lose connectivity. Does your phone lose service, or is it just slow internet? If you live in an LTE area, try talking them into a cheap upgrade to Droid Charge.
Anyway, unless you find a better deal somewhere else or you just can't live with your phone the way it is, I'd stick with the unlimited plan you have with Verizon.

Try making that call again and I bet you get a different response....
Just saying Verizon is never consistent and every rep you talk to gives you a different story.

Yeah I am on unlimited data, that's what I was thinking but didn't think that be worth pushing me to another provider, I live in northern MN and its pretty much Verizon or at&t, which I came from cuz there data speeds are much slower even when I have slow internet there still slower...no lte planned here n likely a long long way off....but I am thinking I don't want to loose my unlimited data...I wasn't planning to switch they just kind of pushed the idea...thanks for your input guys..
Heck at&t just got 3g here back in March of this year, Verizon had 3g since July of 2010
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About 3 years ago I moved from Florida to the corner of Southwest Virginia. We went from 10 years of excellent Verizon coverage to next to nothing (our phones actually would die in the middle of the night searching for service). We renewed our contract in March and moved in May. They let us out of the contract fairly easy. All they asked for was a letter stating we had moved.
They were great to work with back then and now Verizon has increased coverage and we came back (thankfully I have the unlimited data plan and won't be backing out of that).

On the subject of slow 3g speeds I have noticed a slow down for the last 2 weeks so far. I normally listen to pandora radio when ever I'm outside exercising and I have had periods where it took 5 minutes or longer for a song to load. I kept checking the 3g status and it was still on and my signal was strong. Before I could get songs to load up and play within seconds of either skipping them or starting the program.
Anyone else notice this?
Sorry for hijacking your thread.

I rather try to find ways to get a free good phone with complaints.

boomertwo said:
On the subject of slow 3g speeds I have noticed a slow down for the last 2 weeks so far. I normally listen to pandora radio when ever I'm outside exercising and I have had periods where it took 5 minutes or longer for a song to load. I kept checking the 3g status and it was still on and my signal was strong. Before I could get songs to load up and play within seconds of either skipping them or starting the program.
Anyone else notice this?
Sorry for hijacking your thread.
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I think this problem has been getting worse over a period of time, not exactly sure when, maybe its network congestion ? Too many heavy data users?
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I Am Marino said:
I rather try to find ways to get a free good phone with complaints.
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I may try and attempt to get a new phone out of them, it be sweet if I could get the inc2 or the thunderbolt, possibly one of those would work better, better radio?
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Related

It pays to complain about poor 3g data speeds.

Been having horrable data speeds on 3g the past 3-4 months. And ive been calling and complaining everytime i have problems and making note of when i called sprint and what was done to the account. I have tried everything they asked including going to the store and getting a refurbed evo. But at the store when i got the refub i dled speedtest and got the same results...so i told them to keep it and give me my original phone back.
Point of this post is to DEFINATLY call and complain...dont let it go and look it over. Take notes on what they said and did to your account and spit it back at them the next time you call. They wanna charge me an etf for something that is not my fault since i want to cancel. I wont accept that...this is there problem...i shouldnt pay for full service if i aint getting it or be punished for cancelling when it is a problem on there end. Here is notes from todays convo with them as an example for others that should do the same. It may be the only way for them to fix there service or the only way they look at you and be like...hes to much of a pain in the ass to keep him so let him go. I will continue to call and complain until it is hopefully fixed or worst case they cancell my contract...todays notes.
Feb 15 spoke to 3 sprint reps and 1 supervisor in the cancellation dept..had my bill adusted to 101.09 dollars for poor service the past 3-4 months. So far total credits issued for poor data the past 4 months is $16 for invisable screen protecter..$20 for data booster at home...$30 for a credit issued for january for poor data speeds and $36 today for february's bill of poor data speeds. Total of $102.00
I've also noticed slower speeds for some time now, along with my home comcast internet. too many people online these days? (my internet used to be blaazzzing fast for 9 years!)
This has happened to me since November. I got my evo on launch day, and was getting great speeds, about 1500kbps down consistently. One day in November, my 3g crapped out. Since then, sprint has given me 6 phones, 3 refurbs and 3 brand new ones. All have the same problem. This leads me to believe its a network problem, I mean how could 7 phones have the same exact problem. But, my friend has an evo, and side by side his is normal, while I get less than 70kbps. And the evo's in the sprint store are fine as well, along with all the other phone models.
I have spent HOURS and HOURS on the phone trying to get this taken care of. I'm not trying to get anything from sprint, I just want my 3g to work. I love the evo, and I love sprint's coverage in my area.
They have given me 6 phones, and I haven't paid my bill in 3 months, since they keep giving me credits since they cant figure out the problem. I really could care less, I just want my 3g to work correctly.
So no, it really DOESN'T pay to complain. I have spent hours of my life complaining about this, and have gotten nowhere.
Same thing here. My 3G data speeds crapped out last November also. Sprint has no idea what the problem could be. I think everybody who is experiencing slower than normal data should raise serious hell with Sprint every single day. This is NOT a coincidence. I suspect something fishy is going on and I'm not going to pay these premium unlimited data fees for terrible 3G data speeds! I'm going to demand Sprint to credit my account 50% every month until they turn 3G back on like it used to be. If not I want out of my contract. Either way I can easily sell my two EVO's on Craigslist to cover the etf's.
I can't watch Sprint TV, YouTube, or stream any online video content. Web browsing is VERY slow. My data speeds have gone from 1.6mbps to .30kbps since last November and now I never get speed results faster than .76kbps on a good day. It seems like Sprint flipped a switch one day out of the blue and data speeds went to **** ever since.
tx_dbs_tx said:
Same thing here. My 3G data speeds crapped out last November also. Sprint has no idea what the problem could be. I think everybody who is experiencing slower than normal data should raise serious hell with Sprint every single day. This is NOT a coincidence. I suspect something fishy is going on and I'm not going to pay these premium unlimited data fees for terrible 3G data speeds! I'm going to demand Sprint to credit my account 50% every month until they turn 3G back on like it used to be. If not I want out of my contract. Either way I can easily sell my two EVO's on Craigslist to cover the etf's.
I can't watch Sprint TV, YouTube, or stream any online video content. Web browsing is VERY slow. My data speeds have gone from 1.6mbps to .30kbps since last November and now I never get speed results faster than .76kbps on a good day. It seems like Sprint flipped a switch one day out of the blue and data speeds went to **** ever since.
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What happened was more people got on the data network and Sprint hasn't invested in capacity like Verizon, T-Mobile and AT&T has to support more 3G data traffic.
What's the best internetz speed tester?
Sent from my PC36100 using XDA App
Search tbe market for speed test
Sent from my RLS5 Sprint HTC Evo
Have you tried this?
Avalaunchmods said:
PLEASE READ L-E-T-T-E-R FOR L-E-T-T-E-R, W-O-R-D FOR W-O-R-D.
As we all know, HTC and Sprint borked downloads for apps like Rhapsody, Mog, Thumbplay.
I recently ran across the subject and i found a fix. It is very simple.
1. Get your MSL, There are many ways, call Sprint, Download the app MSL Reader from the market, CDMA workshop
2. After you have your MSL go to your phone and type ##3282#
3. Click Edit Mode
4. Click Advanced
5. Scroll down to HTTP PD Proxy Port & HTTP PD Proxy Address
6. Change HTTP PD Proxy Port to 0 (zero)
7. Change HTTP PD Proxy Address to 0.0.0.0
8. Go enjoy Downloads and a .20-.60 mbps increase in 3G speeds!
-All credit to original finder of this fix, i am just passing it along and found the speed increase. Also when you flash a new rom it will back to old settings so remember to re-apply and it wont make you more vulnerable to anything.
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Sent from my RLS5 Sprint HTC Evo
The Proxy changes do indeed help. Be sure to give them a try. That being said. my 3G and 4G data speeds are roughly half of what they were four months ago (Baltimore market). The only thing that has not changed is my RSSI or signal strength which comes in at -62.00 dBm every day, all day. The Rx signal to noise ratio has been reading "Not ready" for the past couple of months. What happened to it? How do I calculate CINR without this part of the equation?
I've complained numerous times about my poor signal coverage and pour 3g and ay first they gave me a airvana airave unit which really doesn't work to well with the evo..... but at least they did something....
I have an Airwave on the way. Sprint has also credited a month's bill yet again. Let's hope Sprint/Clear can get their collective acts together soon.
Sent from my PC36100 using XDA App
For slow 3G speed, an Airvana is not the answer for the simple fact that it hooks into your existing broadband connection.. you could just get a WiFi router.
That's what I told them. They said it was an "Airwave 2.0" and acts like a repeater of the 3G signal. Either way, it is of no cost to me. It does show a willingness of Sprint to work with me, even if the proposed solution is no solution.
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It's obvious the more people who start using smartphones will start to slow down the service, but its the same with Comcast internet as much as I hate it. The companies all get u with the little filler words "up to". The speeds are not and never will be garunteed, at least not in the near future. Let's just hope these clowns actually give us TRUE 4g speeds in the next few years(70-100Mbps) as the technology grows.
Not 100% true. My company says up to as well, but its only allowed to be 5-10 percent off that speed, otherwise they send someone out.
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aimbdd said:
Not 100% true. My company says up to as well, but its only allowed to be 5-10 percent off that speed, otherwise they send someone out.
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I mean there is wiggle room. But when a company says 20Mbps and u only get 13, u r within that range u are talking about. I know Comcast, if u pay for 20mbps service, u can be getting 12 and they can do nothing about it on their end. It's because some units share a single.signal, same with cell towers, the more people using , the slower it'll be. And grandma and grandpa are starting to get smartphones, so it'll keep getting slower unless sprint stays on top of their game.
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heygrl said:
For slow 3G speed, an Airvana is not the answer for the simple fact that it hooks into your existing broadband connection.. you could just get a WiFi router.
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Yeah pretty much if you have a WiFi capable device.
I've gone from amazing 3G reception to constant dropouts and I work downtown Chicago across from the Sears Tower...I have no idea what has happened but being connected to 3G is hit or miss.
They also sent me an airave, which did indeed help in my home. But that does nothing outside of my home. Also, if the 3g works with the airave, that should mean that there is no problem with the 3g radio, so its not a hardware problem, but a network problem.
It's obvious the more people who start using smartphones will start to slow down the service
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I dont think this is the problem. As I stated earlier, two of my friends have evo's, and side by side, their two get normal speeds, while mine gets crap. Also, in the sprint store, I tested their display evo, just fine, and a few other random phones, all were fine.
Tuffgong4 said:
I've gone from amazing 3G reception to constant dropouts and I work downtown Chicago across from the Sears Tower...I have no idea what has happened but being connected to 3G is hit or miss.
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I live in the north subs and my parents are downtown Lake n Deerborn, and my parents phones have been crap lately too. Maybe sprint is over emphasizing the 4G downtown(much faster there then where I'm at) and could be messing w 3G speeds. Probably not the exact case but I can see sprint concentrating highly on 4G where it is abundant and short changing 3G a little bit.
I'm no pro so don't take my theory to heart, just thoughts.
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My email about Sprint's degrading 3G speeds to Dan Hesse's Office

Below is my lengthy, but I think fair email about my past year with Sprint's nearly unusable 3G data network in my area.
To whom it may concern in Dan Hesse's office at Sprint:
Dear person reading this email, I have unfortunate news about how your network performance has been slowly degrading at the towers around the valley that I live in.
First off, here is the account info:
I live in in South East , which isn't the billing address (which is the office), but the home where I live when I'm not at the office.
When we signed up with Sprint last June, it was our first time using your network. You offered affordable family plans and had great service, according to your coverage maps and Consumer Reports ratings except that has ultimately not been the case the majority of the time.
As you can see for yourself, according to the coverage maps below (from sprint.com), there's perfect or nearly perfect voice and 3G data coverage at the billing address:
The first month or two that we had our EVO 4Gs, your network performed great and we were very happy with the service, but then in Sept. of last year, the 3G data completely stopped working/was slower than dial-up at the tower by the office. After calls to tech support, several techs claimed that the towers in the area had just been upgraded/updated...I asked: to what, dial-up?, since it wasn't just the tower by the office, it was the majority (and by majority, I mean 70%+ of the time) the 3G data barely worked or was slower than dial-up from the towers in and all around the Caldwell, ID area. Dropped calls were also a often occurrence.
When the Airvana Airave was released, I called in to tech support again, explained the situation and the tech found that we were experiencing upwards of 10% dropped calls, which is much higher than the avg. Also, tech support as never once admitted that it might possibly be the towers/network that's the problem; it's always: your phone must have issues, it mustn't be updated, ect., which I could see, except the same poor network performance was happening on all 3 of our EVOs, as well as all of my friend's EVOs in the areas. Several of them had also gotten the same story/runaround from tech support, too. Anyhow, relations sent us a free Airave, which was very nice of them, and that has made the phones work at the office/billing address, except the CSR in relations said that the coverage was 'very spotty' at that address, which I clearly don't see in your advertised coverage maps. With the Airave, 3G actually works and the calls are better, except the only reason for this is because it uses our ISP/internet to do so. The tower's 3G is still incredibly slow and much slower than advertised nearly a year later. I'm not at the office very often myself, so I can't provide you with speed test recent results, but I would suspect them to be in the 100-200k range.
Next, lets talk about the horrible service at the house. Home address is:
The service here (mainly data/3G speeds) haven't been any better than at the billing address; the sprint.com coverage maps also say that there is perfect or nearly perfect service here.
Surprise, surprise, it's also the tower that doesn't work in this case! By the way, there is an app called Antennas in the Android Market that locates which tower the phone is currently connected to, then plots it on a map - in case you were wondering.
I've called tech support and gotten the same story about how it must be the phone, not the tower...of course. Yes, my (previous) phone was rooted, but fully updated with the latest radios, PRI, NV and PRL), but other's EVOs on the plan are not rooted (but still fully updated) and they receive the exact same type of degraded service, therefore, it makes no difference to be rooted or not, even though the techs insist that it does. Finally, I gave up trying to communicate with tech support; retentions wouldn't send another Airave out for the house, either. The 3G data speeds have been hovering around 75 - 100kbps (1/6th of your lowest advertised 3G data speed, which is 600k) for almost a year - sometimes they reach upwards of 300kbps in the early hours of the mornings. For instants, one day I installed the latest Google Maps update which was about 5.75MBs; it took 28 minutes to download while I was out and about, but still in the radius/connected to the tower by my house...that's about 190kbps and probably a slightly more accurate speed test than using the Speed Test app since it was a larger file download.
Anyhow, I was in a 50MPH t-bone motorcycle wreck last week when a driver crossed the road directly in front of me when I was 10 feet from the intersection. In the wreck, my EVO was completely ruined and I was forced to get a new one. I just got home with a brand-new, fully updated, not even rootable (yet) EVO (I've been in recovery, without a phone, and haven't been home for 8 days) and guess what...the 3G data speeds have dropped even lower at the tower by my house since I was home last. Now, I can't provide a screen shot of the latest speed test results (because you have to be rooted for screen shot apps to work), but the results aren't good. The highest 3G data speed result is 23kbps, with the lowest being 4kbps; upload is slightly higher (typically is/has been) with 89kbps high and 37kbps low - that's out of 10 tests over 5 hours (every 30 minutes). Those speeds are completely unacceptable and less than half the speed of dial-up. Sprint's advertised 3G speeds are 600 to 1400...I'm getting 25.
And this continues, since its not just the towers by my house or the billing address, its about half of them, if not more. Like I said, I have several friends with EVOs who live in ; some of the EVOs are rooted, some are update, some aren't, ect. They're all experiencing the same lackluster service, even though they're in 'good' coverage - ALL depending on what tower their phone is currently connected too!
I finally stopped in to some of the local Sprint stores the other day and asked the employees there: What's up with the horrible 3G speeds? The guy at one store lied to me and showed me how he was getting perfect 1800kbps 3G speeds...of course the store had an Airave hooked up in the back, which the phone was connected to (when connected to an Airave, phones make beeps when initiating calls). The other 2 stores smugly agreed with me about how the speeds are super slow, even on their phones. On a side note, I really wonder how the hell you've been selling phones, except I know its most likely because 90+% of the customers don't know that its the crappy 3G speeds that make their email take forever to load, for Facebook to display a photo, ect.. One store did tell me that all they knew was that all of the towers from Portland, OR to SLC, UT were being updated and the ones here should have been fixed months ago.
Now, I know I'm not the only person experiencing these problems while also paying monthly for Sprint's completely and utterly unusable 3G data speeds, here, or in other parts of the nation. I know I'm not the first to email Dan's office about this problem with these same types of problems, too. I know what the replies from Dan's office have been about these types of network problems to other's. I don't expect a canned response. I don't except or want to get the runaround about the problems. I don't want to hear about how they'll be fixed by the 1st of some month in the near future, since that promise have always been broken when given to others. And I don't want a new phone because this one is the reason while I'm experiencing poor network performance.
What I expect is:
- A network/tower tech in my area to call and talk directly to me - I do do computer and tech work for a living and have read hours of information on forums and the internet; I know what I've been experiencing and I know what I'm talking about.
- Monthly discounts on all (3) lines until I receive your advertised 3G data speeds and service the majority of the time, not just when the phone is connected to an Airave our about 1 out of 7 towers.
In the end, I'm just your customer, asking for your advertised speeds and coverage, with no lies, runarounds or bull****. I'm not mad, just disappointed at how nothing has been resolved in almost a year. This is not how a business should be run.
Regards,
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
Hrshycro said:
Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
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just ignore the troll dude he is a n00b hope they give you a response will watch for one from you to see what they say and sorry about the wreak man!
I'm actually curious as to what the response will be.
Sent from my Nexus S 4G using XDA Premium App
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Wow. Lol. That's all the input you have to give back?
Anyway, I'd like to see what the response is also. I had problems for about 2 months and after about 20-30 phone calls they came out and fixed the towers and haven't had any problems anymore. Hope it works out for you!
Sent from the Evo using XDA Premium
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Click to collapse
Troll of the day
Sent from my PC36100 using XDA Premium App
Hope you get a quick response. Please update us
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Click to collapse
Sent from my PC36100 using XDA App
I hope your stay at xda is a short one.
Evo4eva said:
Man you sure do whine a lot. First about your bike accident, which I'm more than willing to bet was your fault and now about this.
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Click to collapse
SMH!!
Sent from my PC36100 using XDA Premium App
Color me unimpressed with 3G speeds, too. Though this is my first 3G capable phone, so I don't really have anything to compare it to.
dsf3g said:
Color me unimpressed with 3G speeds, too. Though this is my first 3G capable phone, so I don't really have anything to compare it to.
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i am shocked that its your first must have really liked the old one lol
ckoadiyn said:
i am shocked that its your first must have really liked the old one lol
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My old phone was a Chinese copy of an HTC Touch 3G... but without the 3G. It was a fairly decent phone as far as Windows Mobile 6.1 phones go. I still use it at the gym as an MP3 player with a set of Sennheiser MM100 bluetooth stereo headphones because its A2DP music quality is far superior to my Evo. Before that I only had flip phones. I was on T-Mobile then.
The Evo, of course, outshines the old phone in every other way. It's a bonafide, pocket-sized Android tablet.
I too, want to know what the response will be. Please update this thread when you receive a response.
my 3g speeds have sucked every from Sacremento in the north, san diego in the south, tucson in the east, and all along the western coast from San Diego to Monterrey.
WHere did I get a good speed? Anytime I roam on the verizon network, and anytime I am in Mexico......Yes, it works great in Tijuana, Rosarito, Ensenada...
This latest update seems like it helped fix my speed though. Its still not the best, but hey I last checked in Tucson (yuck) and will check several locations between here an Los Angeles as I drive towards home!
Ahh, I miss Ensanada....
Great town to party in.
Hrshycro said:
Not my fault; couldn't have been my fault, so STFU.
You try living with 3G speeds half the speed of dial up, in fact, cancel your home internet and sign up for Netzero's dialup because I'm sure it'll save you a few bucks a month; I hear they even have a free dial-up optimizer that gets you an extra kbps or two.
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Lmfao
Sent from my PC36100 using XDA App
I'll keep y'all posted on any replies from Sprint!
As soon as you used the word "bull****", you invalidated the entire email.
IMHO, you will probably get a canned response with no followup. The wording and flow of your message was more akin to what a kid would send in. But good luck, I hope you do get a real response, along with some satisfaction.

Now an unpleasant surprise from Sprint

EDIT: Signal improvement went away... see followup post below.
Original posting:
---------
Meant to post about this two days ago, and got busy.
I've been one of those with near zero signal in my home neighborhood. I live in Scotts Valley, near Santa Cruz CA. Since I got my Epic last October, I have been extremely frustrated that I get 0/1 bars at home, the signal is too weak to be usable for phone calls (constant digital dropouts -- conversation is impossible), and of course pathetic data rates when I can actually get a connection, which ALSO is never reliable.
When I bought the phone, a tower within sight of my home on another ridge was scheduled to get a Sprint site before the end of the year (2010), according to their website map. Then, this upgrade disappeared. I called, and no one knew anything, of course.
I've been roaming on VZW, who have a 4/5 bar signal here, via Roam Control ever since I got the phone. Fine for calls and text, no data worth speaking about.
Woke up two days ago, and was at first mystified, then thrilled to see 5 solid bars on Sprint!!!! 3G data rates consistently 1100/750 down/up!!!
Apparently, they finally got around to upgrading their coverage in the area. 'bout time
4G? Don't even go there. Not yet, not expecting it... Ever.
Wow my 3g speeds are 200 down max and I have no 4g
Sent from my SPH-D700 using XDA Premium App
In a way, I have Sprint's poor coverage in my hood to thank for me needing to root and get acquainted with XDA. Otherwise no Roam Control. But it would rock to get a similar upgrade around here. Zoning and landscape just make it really unlikely. If I go just half a mile north or west it's totally different, with 4G and all. Hell, I can watch Netflix over 4G at my office, just not where I stay. I hope your story is repeated far and wide.
I've had the same experience as you. I've been with sprint for 11 years now and my signal is now amazing at the house. 2600 kbps dl, 550 ul. On average, of course. They upgraded the tower nsar my house last year.
Sent from my Nexus S 4G using XDA Premium App
My rwception got worse so to u took my tower I want it back
Sent from my SPH-D700 using XDA Premium App
Network Vision...
Whosdaman said:
Network Vision...
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So this network vision thingy. Do they have a timeline on what cities get it first? Or am I just a needy young man? ahah
Congrats. Anybody else?
UPDATE: After some joy, Sprint decided to turn off whatever they did. Back to 0/1 bars here at home, inability to use voice without constant dropouts, no data to speak of...
Back to Roam Control and cursing Sprint. I am so close to walking away from my contract into VZW's arms. The SG2 could be enough...
Sent from my mind using telepathitalk
Someone with a car airave spent the nite? Lol...
Sent from my Epix 4G using XDA
I live in Missouri (right next to sprint hq), and my service is never steady, usually shabby. But with the new EG22plus modem I get 4 bars constant. U might want to look into updating/rollbacking ur prl and/modem?
Sent from a Random epic
dwallersv said:
Back to Roam Control and cursing Sprint. I am so close to walking away from my contract into VZW's arms. The SG2 could be enough...
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Staying exclusively on roaming is the easiest way to break your contract; they'll show you the door, or so I've been told...
double-post - ignore
cresny said:
Staying exclusively on roaming is the easiest way to break your contract; they'll show you the door, or so I've been told...
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that's more true if you use a load of data. I use roam control for voice and text constantly because my apartment is a dead zone, and I use my wireless router for data, never got anything about it from sprint
Wizard Knight said:
that's more true if you use a load of data. I use roam control for voice and text constantly because my apartment is a dead zone, and I use my wireless router for data, never got anything about it from sprint
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That describes me. At home forced roaming so I can actually make and receive calls, data over wifi.
With the RC tasker plugin, phone automatically switches between forced roaming when in range of my home network, then back to "automatic" when out of range.
It's a workable solution, but not something I should have to do.
Sent from my mind using telepathitalk
You guys having problems in your house complain enough they will send you a Airrave for free.
Would that not be a Pleasant surprise instead of unpleasant? My signal seems to have gotten better lately as well
tazfanatic said:
You guys having problems in your house complain enough they will send you a Airrave for free.
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Yep. The only reason I'm still with them is because of the free Airrave. Without it, signal in my home was unacceptable.
Sent from my SPH-D700 using XDA App in the DC metro area
This may be a bit off topic, but I roam ALLLLL day when I'm at work, it gets me quite angry, and I continue to use data and phone while I "roam" , and saw a charge for roaming one time but called sprint and asked them how the **** I am roaming within my coverage area. They fed me some BS but took the charge away. I've never seen a charge for roaming since. Do you guys get charges?
So far as I know, with my family 2 phone everything plan, roaming is included.
Edit:
I just looked, it doesnt say roaming anywhere, but when looking at changing my services, the only roaming option given is Canada Roaming.
Edit 2:
Found it.
lookpic. com/c1/i2/3841/jL9LKNCy.png

anyone seen any network improvements?

All I heard was how sprints network is getting fast and blah blah blah but has anyone seen speeds that are actually faster? Mid Ga doesn't seem any better. I looked at the sight and see upgrades being done but I can't tell at all. Am I crazy or am I getting ransacked
sprint.com/network
Put in your zipcode to see recent and planned local upgrades.
Is that the site you've used?
Sent from my SPH-D700 using XDA App
I've been on sprint for like 15 years... Sprint sucks! All i here is they are getting better, more towers bla bla bla.. I would rather be data throttled than have no signal... I have to June i believe than i jump ship... Sorry I'm not trolling i just felt my blood pressure rise...
Sent from my SPH-D700 using xda premium
troyolson92 said:
I've been on sprint for like 15 years... Sprint sucks! All i here is they are getting better, more towers bla bla bla.. I would rather be data throttled than have no signal... I have to June i believe than i jump ship... Sorry I'm not trolling i just felt my blood pressure rise...
Sent from my SPH-D700 using xda premium
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Hey man we all have opinions and freedom to do whatever we want ...
austin420 said:
sprint.com/network
Put in your zipcode to see recent and planned local upgrades.
Is that the site you've used?
Sent from my SPH-D700 using XDA App
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Click to collapse
Same place. They show upgrades happening but I don't see it. Its frustrating. I have 6 towers near me and get pathetic to OK coverage on base, but off bade its pretty good. Problem is I used to be on Verizon and they are strong in my area. I hate to switch back but I been w spring almost 2 years now, my wife has been w them 7 years. I am pretty close to cancelling this and moving on. I really like sprints line of phones but w 3 lines, I feel I can do better unless they have real changes they are making. I am holding on to the hold of the 800mhz I have seen floating around and was under the impression that that's what network vision was bringing me. Now 5 months after talk of it...still no great data. When everyone on Verizon is sucking data slam up. A consistent 1mb where ever I go isn't extreme to me when that's pretty much how Verizon treated me years ago. Now all my Verizon friends at seeing 2+mb
Same here...they upgrade some sites but nothing gets better. Even tech support said they upgraded one tower and was able to give me details. Still sub 100 kilobit speeds from this tower.
Well according to sprint next month I should have better service... needless to say if I dont see any difference then I'm gone cause I work 50+ hours a week and have no service wat so ever so if no improve bye bye sprint
Sent from my SPH-D700 using XDA App
Where I live it's a struggle to get over 100 kbit on the 3g and 1 mbit on the 4g when it's available but It is better than AT&T.
Sprint unlimited is a joke, it's like offering unlimited mileage on an auto lease and then you find out it's a yugo that can't go much faster than 1 mph.
I can't break 1 gig a month because the data rates are so slow.
My plan is to drop sprint when my contract is up. You can sign a new contact and get cheaper prices on high end phones.
Wow 100kb? Yuck, I would have left them long ago. Hell, I roam at 130kb! I know sorta because I work on an air force base and in some spots data is non existent. I may ride it out until June...if it isn't happening, I have to leave sprint. Too bad they don't read forums haha. Hurry up Sprint! Stop buying iPhones and buy some damn towers!
stkiswr said:
Wow 100kb? Yuck, I would have left them long ago. Hell, I roam at 130kb! I know sorta because I work on an air force base and in some spots data is non existent. I may ride it out until June...if it isn't happening, I have to leave sprint. Too bad they don't read forums haha. Hurry up Sprint! Stop buying iPhones and buy some damn towers!
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That is about the speed I get too most of the time, damn right, 14 billion to bog down your network some more, real winning company... **** the iPhone anyways...
I noticed my 4g signal ha become stronger over the past six months. This week I found I no longer lose 4g in the backroom at work and my 3g has started working a tad more in areas there was once none. Overall speed is the same just more coverage.
Sent from my SPH-D700 using XDA App
R3537L1F3 said:
I noticed my 4g signal ha become stronger over the past six months. This week I found I no longer lose 4g in the backroom at work and my 3g has started working a tad more in areas there was once none. Overall speed is the same just more coverage.
Sent from my SPH-D700 using XDA App
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That's positive. Hopefully something will come to my area soon . I was fishing for feedback. I do like sprints price. And have always had voice coverage, hopefully data coverage expands here
Its all about location. Sprint service isn't that bad guys.... I get great service in Omaha, NE .. however... 4g is virtually non-existent, which is retarded considering im required to pay for it. I have had verizon, alltel (when it existed), StraightTalk, AT&T.... I would say Sprint and StraightTalk (YES STRAIGHT TALK) provided the best service for me in terms of dropped calls and data. AT&T is a joke.
When I was using straight talk I had their nokia smart phone....if I recall correctly.... im pretty sure their 3g service ran off verizon towers, im not sure though.
A tower was marked recently as having recieved a data speed upgrade within the past 6 months near my niece's high school. We were there for a basketball game, 6pm to about 8pm at night on thursday. I did a speed test and saw 1200kbps. I was impressed. By my house it is still 200-300kbps at times dipping down to less than 100 or in the middle of the night peaking around 450.
From the looks of things the upgrades should be heading towards towers in my area soon. I am curious to see how it goes, as I would love to get better 3g speeds. I have some crappy 4g right now but its so spotty and the battery drain so significant 4g is just pointless to me.
Is there a site like this for Verizon? In case someone would like to (hypothetically) change prl's and force roam to Verizon in certain areas? It would be handy to know.
austin420 said:
sprint.com/network
Put in your zipcode to see recent and planned local upgrades.
Is that the site you've used?
Sent from my SPH-D700 using XDA App
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Click to collapse
3G is gotten lil better.
Better where I am at. Nothing like what I would like but better.... on the funny side, My brother is staying with us and he has Verizon, talk about slow service in this area. You can cry and ***** all you want, all carriers will have problems. Why not over pay for them. lol
Mines slower. After the EL30 update. Modem issues thou. I hope not, I like the latest and greatest.
I live in Los Angeles. I've noticed my 4g improve in reliability, but decrease in speed.
My 3g is abysmal. Like, almost worthless. Once in a blue moon I'll get 200+ kb/s, but usually it is sub 100.
Calls/texts are generally fine though.
http://imgur.com/M1hgf
I'm not seeing a huge problem with Sprint, I did 3 tests like this and they all came out roughly this fast. I live in the Twin Cities in Minnesota and I can stream Pandora without any interruptions back and forth from my 40 min commute. When I head to my dads place (its 3 hours away in the middle of nowhere) I can still stream Pandora basically skipless the whole way. I hardly ever use 4g though since its a battery suck and overkill 99% of the time, and it doesn't reach into my apartment . I also don't roam very often, automatic system select rarely works with data without some fiddling. I only use roaming at my dad's house since verizon is the only provider out there. Otherwise I'm pretty happy with Sprint

Sprint canceled my account after 6 years... need help on switching to new carrier...

Had a SERO plan for 6 years and on my bills and account page it always said unlimited roaming data.
My phone lost the ability to call out earlier today. Called sprint and they at first had no record of my phone number. Turns out they canceled my account for excessive data roaming- average amount used is 1gb per month
Didnt matter that I paid my bill on time and referred countless people to them for the last 6 years, they just shut it off with no warning and it screwed me over since I used the phone for work too.
After more than 3 hours on the phone and countless escalations, they agreed to temporarily reinstate my phone for a couple days to give me a chance to let people know what happened but said the accounts still being canceled after that time.
Sprint said that once I port my number to a new carrier my Epic will be able to be used by someone else with Sprint. Im going to switch to the Tmobile $30 plan
http://instoresnow.walmart.com/tmobile.aspx?povid=cat542371-env203289-module445857-lLink1
The best phone theyre selling is the $200 Exhibit 2 but Im not crazy about it, and its a lot of money out of pocket for me
Ive seen people on craigslist saying they will trade for a Sprint phone and have some nice Tmobile phones.
Is there an easy way to do the trade, port my number and set up service with the $30 tmobile plan easily? I have no idea where to start or what to do.
Any help on this is GREATLY appreciated
Why not let them cancel the account and flash your epic to boost mobile which is essentially a cheaper sprint??
Seems easier since you get to keep your epic, don't have to port your number, and don't have to use tmobiles sucky network. Only problem I see is having to learn how to do everything... and make everything work properly ie. Mms, data, etc.
Sent from my SPH-D700 using xda premium
ÜBER™ said:
Why not let them cancel the account and flash your epic to boost mobile which is essentially a cheaper sprint??
Seems easier since you get to keep your epic, don't have to port your number, and don't have to use tmobiles sucky network. Only problem I see is having to learn how to do everything... and make everything work properly ie. Mms, data, etc.
Sent from my SPH-D700 using xda premium
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Click to collapse
I love my Epic I was going to keep it for a while longer after my contract was up but cant do that anymore. I checked the boost mobile plans looks like its about $55 a month? Not sure what kind of data is included with that?
I was paying $50 flat per month on my sero plan for unlimited everything and 500 anytime minutes
Dunno.. but you know tmo isn't truly 30$... I'm sure they are additional charges... can't trust anyone but sprint... afaik... but you might wanna look into boost mobile..
Sent from my SPH-D700 using xda premium
redspeed said:
I love my Epic I was going to keep it for a while longer after my contract was up but cant do that anymore. I checked the boost mobile plans looks like its about $55 a month? Not sure what kind of data is included with that?
I was paying $50 flat per month on my sero plan for unlimited everything and 500 anytime minutes
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Click to collapse
Unless it's changed recently, Boost is $50/mo to start (your Epic laughably won't work on the $55/mo Android plan since it's not one of the "approved" phones for use on Boost) and drops by $5 every 6 "on time" payments you make to a minimum of $35/mo.
It's unlimited everything (talk, data and text), but there is ZERO roaming (voice or data) which may be an issue for you.
To use your Epic on Boost you would need to pick up a cheap Boost phone (Incognito is generally recommended) and "re-use" it's MEID in the Epic so Boost thinks you are using an "allowed" phone.
Usually sprint comes and tests signal in your area and offers you an airrave (isn't that a requirement?). I would ask to speak to somebody higher up and complain...
Sent from my SPH-D700 using Tapatalk 2
They are obviously trying to get rid of their SERO subscribers any way they can, go with what marcusant said and demand an airrave
Sent from my Nexus Slide 4G
I still cant believe they canceled my account over 1gb of roaming data per month. The least they could have done is called me to warn me but no, they cancel it with no warning and everyones trying to call me and cant get through.
They did offer an airrave in the past to me, but it wont do any good since Im at work while roaming and am unable to plug it in to their network. The area I work in has full signal strength on the coverage map too, but I get zero coverage in the building. Roaming however gets a full signal there.
Ironic part, is that I initially had a Transform and they let me upgrade to the Epic with me paying more out of pocket since the Transform wouldnt get any signal at work, and they told me I could roam at work if I bought the Epic for more money.
They canceled my contract after selling me a more expensive phone for doing what they told me it would do...
redspeed said:
I still cant believe they canceled my account over 1gb of roaming data per month. The least they could have done is called me to warn me but no, they cancel it with no warning and everyones trying to call me and cant get through.
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Click to collapse
To be honest, 1 GB of roaming data is excessive and I'm not sure why you need a warning to know that. Do you need a warning that coffee will be hot?
Also, Sprint is restricted to 1x while roaming on Verizon, so I'm not sure how you managed to rack up 1 GB of data transfer on 1x. (If you are using 11115, that's abuse of your service agreement. 111xx is not meant for consumers, so even though many people load it, they are hopefully intelligent enough to exercise some judgement while roaming.)
Sent from my SPH-D700 using Tapatalk 2
My coffee maker beeps when the coffee is hot and done
Sent from my SPH-D700 using XDA
I would ***** up a storm if they shut me off without warning me first. Seems like ****ty business practice to terminate a paying customer without giving any notice.
They should OFFER you an airrave instead of having to whine until you get one, so that you continue to pay for their service. Sprint customer service has always pissed me off, both with their arrogance and disregard for customer satisfaction.
Sent from my SPH-D700 using xda premium
Dude, 1gb a month is decent data usage roaming or not. I used 2gb this last month because my home internet was out so I used a lot of tethering but usually hardly ever break 1gb and I'm on my phone obsessively. If they offered you an airwave but your roaming at work, and are able to pull 1gb a month "at" work, maybe you should put the phone away and concentrate on your job. Idk, but they are well within their rights. It's in the contract you signed.
Sent from my SPH-D700 using Tapatalk 2
If on their coverage map it says you have service at work and yet you roam, i'd call and ***** till they get someone to come and test the signal at your work and home.
Sent from my CM9 infused Epic.
I get 3g roaming with no prl hack, I think sprint allows ppl with 3 lines or more do that, also I roam like 500mb a month.
Sent from my Nexus Slide 4G
If you are pushing more towards prepaid, I would take a look at this post. Has some pretty interesting information that you may find useful.
http://forum.xda-developers.com/showthread.php?p=21604722
Tommo153 said:
If you are pushing more towards prepaid, I would take a look at this post. Has some pretty interesting information that you may find useful.
http://forum.xda-developers.com/showthread.php?p=21604722
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Click to collapse
thanks for this link.. i've been debating for a long time if i couldn't get away with something like that. only issue i see is the ETF from sprint, and finding a decent GSM device with a keyboard! No more of this $90 a month crap especially with no more real premier gold benefits!
verizon hands down.
My service is really bad. Internet is so bad that I hardly use it. It can take me 20 minutes to get to something on Web pages. Tests with Verizon friends load CNN.com page in 4 to 10 seconds. Takes me about 30 seconds to 2 minutes! What good is unlimited data?
tsp
tsperez said:
My service is really bad. Internet is so bad that I hardly use it. It can take me 20 minutes to get to something on Web pages. Tests with Verizon friends load CNN.com page in 4 to 10 seconds. Takes me about 30 seconds to 2 minutes! What good is unlimited data?
tsp
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Click to collapse
Wow, you necroed this for that? Obviously all carriers can't have great coverage everywhere. Sprint is spending billions to strengthen their 3G network and bringmon LTE. They are behind in that race. Where I am Sprint 3G is 10 times faster than what AT&T calls 4G. So it is all relative. It is easy to check coverage maps now before deciding on a carrier in your area.
Sent from my PantechP4100 using xda premium
kennyglass123 said:
Wow, you necroed this for that? Obviously all carriers can't have great coverage everywhere. Sprint is spending billions to strengthen their 3G network and bringmon LTE. They are behind in that race. Where I am Sprint 3G is 10 times faster than what AT&T calls 4G. So it is all relative. It is easy to check coverage maps now before deciding on a carrier in your area.
Sent from my PantechP4100 using xda premium
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Click to collapse
there not accurate i have lived in two areas since 2011 and let me just say they said the 4g is the best and all around me its very good and where i live at my house it says in house 4g signal strength meaning the best 4g. and i cant connect to it all on my phone yet my CLEAR modem can.
even though on one of my routes everyday says there is 4g throughout it never stays on itll disconnect and drop to 3g.

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