For the past week or so I have suddenly had terrible reception while at work. My signal seems to constantly bounce between 6 bars and 0 bars...then to roaming which behaves the exact same way...then back to sprint. I have tried upgrading and downgrading the Radio/Wimax/etc and I always seem to get the same results. Sometimes my phone shows full coverage but when I call it just rings and rings without ever actually ringing on my phone. I was originally on MikG 3.0, then moved to Sprint Rooted OTA, now I'm using Team Nocturnal Stock ICS themed. At first I thought it was an issue with the update or radio but since I have reverted to older versions of both the radio and gingerbread itself and the issue persists I'm at a loss. I am told that no towers were removed or anything.
It could be a hardware issue. A friend of mine who also has an Evo had that happen. When he took it to the Sprint store they told him it was an issue with the antennae having somehow disconnected within the phone. So if anything I'd suggest try taking it to them for this.
Solar flare That was announced earlier this week? both my evo and Co workers white evo and fiancees evo shift been acting up all week. ie, being stuck on 1x or roaming where we usually get no issues. Just a thought?
Sent from my EVO
LostTank said:
It could be a hardware issue. A friend of mine who also has an Evo had that happen. When he took it to the Sprint store they told him it was an issue with the antennae having somehow disconnected within the phone. So if anything I'd suggest try taking it to them for this.
Click to expand...
Click to collapse
I would say def hardware, take it to a store so they can check the antenna. Might just switch it out.
Sent from my PC36100 using XDA App
mbaseball3 said:
Solar flare That was announced earlier this week? both my evo and Co workers white evo and fiancees evo shift been acting up all week. ie, being stuck on 1x or roaming where we usually get no issues. Just a thought?
Sent from my EVO
Click to expand...
Click to collapse
Haha....I gotta say I started laughing when I read this. Then I started to realize that today my reception is back to its usual fantastic state. I've been playing with it all morning and I have yet to get terrible reception or roaming. Coincidentally the effects of the solar flare have just dissipated I believe. Granted it seems like very few people had this problem and I would think if it was the solar flare it would have affected far more people but I can't deny the possiblity.
I'm having the 1x issue right now on my Evo.. started a couple of days ago. I'm in Yuma AZ
Hmm well if your issue is anything like mine hopefully it will fix itself shortly. Have you tried updating your PRL or the radio software itself? Granted those things did nothing for me but perhaps you will get different results.
Network overload?
Had 1X for 2-3 days and it drove me crazy. Spoiled I guess. All of a sudden phone went back to 3G last night. I am now settled back into reality and my need for speed.
;-)
Sent from my EVO
I am having this exact issue, and have not been able to figure out what's causing it. I'm rooted running the latest Evo Classic v.0.0.6 by tommytomatoe. I've updated my profile and PRL.
Oddly enough my web speeds seem fine, but whenever I'm on a call they sound choppy, and eventually I get disconnected. When I watch my signal bars it hops around from 4-5 to 0 every 15 seconds or so. Up to this point I've never had any problems, and always had a great signal.
Is it time to un-root my phone and take it in to RS or the Sprint store? Any suggestions are appreciated. Thanks.
I hate to post again, but I'm still quite lost as to what to do. Any help would be greatly appreciated!
Related
UPDATE - - see my post on page 3, the issue is confirmed as a Sprint network problem. I'm in KC, no problems. Denver 2 hours ago, couldn't load this page without timeout. Call Sprint and demand it be fixed!
Update 2 -- I just got off the phone with Sprint this morning (6/18) and they confirmed the issue. They have lots of reports of problems in Denver and Colorado in general. They say the issue started on 6/13 and affects 3G, 4G, third party messaging, and data roaming. They're not accepting any more trouble tickets, however, she did note my account that I reported the issue was occurring since that time for me, and she said once the issue is resolved, I should call back to ask for credits to my account for the loss of data use. I would urge ALL of you to call Sprint today and report the same so you can get your account noted and get some money back when they fix this crap.
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Hi there,
I'm having a VERY flaky 3g connection after rooting and moving to flipz and damage roms. I don't think it's either rom, instead I think it has something to do with either the radio flash, or with Denver's 3g connection in general. Anyone else having similar issues? I've seen at least one person using each of flipz and damage seeing that.
Any ideas at what might cause the 3g connection to get hosed? It will cut out during file downloads, etc...it seems like it can't hold itself for more than 2 minutes. It will still say there is a connection, but you can go to google.com in the browser, and it will timeout.
I've updated PRL and Profile several times with no luck, I've tried the old radio and new, both affected. PRL 60665 is what I have now.
Same here
I have a stock EVO that is having the exact same problem. Seems to time itself out after a min or so. My wife has the same phone and no problem.
ClkWrk said:
I have a stock EVO that is having the exact same problem. Seems to time itself out after a min or so. My wife has the same phone and no problem.
Click to expand...
Click to collapse
Can you check and see in the software information if you have the same baseband and prl version? You might be able to help us figure this out. Thanks!
Same here
Just checked them and they are exactly the same, although she is now having the same issue. To be more specific, the 3g icon shows upload and download for a length of time (20 sec to 2 min) and then sometimes shows only the upload arrow. The upload icon flashes a few times and then 3g drops completely. Usually upon returning to the home screen it seems to reset itself, only to repeat once internet is accessed or application is installing.
ClkWrk said:
Just checked them and they are exactly the same, although she is now having the same issue. To be more specific, the 3g icon shows upload and download for a length of time (20 sec to 2 min) and then sometimes shows only the upload arrow. The upload icon flashes a few times and then 3g drops completely. Usually upon returning to the home screen it seems to reset itself, only to repeat once internet is accessed or application is installing.
Click to expand...
Click to collapse
This is the exact same behavior I'm experiencing. I've tried both radios, multiple ROMs, etc. The only conclusion I can draw is that it must have something to do with the PRL version, or the infrastructure itself here in Denver.
Same here
I have tried everything I can think of (short of giving up and calling support) and still no dice. The thing I can't figure out is what could have changed in the last 3-4 days in my neck of the woods to suddenly have such intermittent coverage. I have had Sprint for 10 months with absolutely no issues, now I can't even check out full websites. Makes the Evo a lot less fun for sure.
I dont think its just Denver. Im thinking sprint is throttling perhaps. Its affecting 4 people in the DC Maryland VA area that i know that have EVOs
http://forum.xda-developers.com/showthread.php?t=703035
kmartburrito said:
Hi there,
I'm having a VERY flaky 3g connection after rooting and moving to flipz and damage roms. I don't think it's either rom, instead I think it has something to do with either the radio flash, or with Denver's 3g connection in general. Anyone else having similar issues? I've seen at least one person using each of flipz and damage seeing that.
Any ideas at what might cause the 3g connection to get hosed? It will cut out during file downloads, etc...it seems like it can't hold itself for more than 2 minutes. It will still say there is a connection, but you can go to google.com in the browser, and it will timeout.
I've updated PRL and Profile several times with no luck, I've tried the old radio and new, both affected. PRL 60665 is what I have now.
Click to expand...
Click to collapse
I had the same problem in Denver until I flashed the OMJ rom. now works. Try it. Also 4G working better. No idea if the issue is radio or PRL or something. I will post my info screen when I get a chance.
Here is my SW info:
colorado_al said:
I had the same problem in Denver until I flashed the OMJ rom. now works. Try it. Also 4G working better. No idea if the issue is radio or PRL or something. I will post my info screen when I get a chance.
Click to expand...
Click to collapse
Umm 4G? I thought Denver wasn't supposed to get 4G until July. I heard that Coors Field has a low power 4G broadcast from it. If you are receiving 4G, what part of Denver do you live in?
ChrisDos said:
Umm 4G? I thought Denver wasn't supposed to get 4G until July. I heard that Coors Field has a low power 4G broadcast from it. If you are receiving 4G, what part of Denver do you live in?
Click to expand...
Click to collapse
I've seen 4g by I25 and I70, but haven't found it anywhere else yet. It's definitely not down by centennial or parker, where I work and live.
Awesome find on the OMJ Rom al! I'm going to try it, and then touch base with flipz and toast to see if they have any thoughts as to what it might be.
ChrisDos said:
Umm 4G? I thought Denver wasn't supposed to get 4G until July. I heard that Coors Field has a low power 4G broadcast from it. If you are receiving 4G, what part of Denver do you live in?
Click to expand...
Click to collapse
I work downtown. Definitely the best signal I get is near Coors Field, but I have seen 4G as far south as Broadway & I-25 and as far north as I-70 & I-25.
Speeds are variable. Looks like they are getting all the hardware in place and testing. Hope it means that full 4G will be online soon!
No dice for the OMJ rom for me. I flashed it, and had the issue reproduced within two minutes of the rom being up. Hung in the market, and then timed out in the browser on sprint's powerdeck website.
I noticed that the upload arrow was solid throughout the entire time of the behavior occurring.
Well, shoot.
Just a thought, I notice on my sprint home page that I've used 3.5GB of data this month.
Could this be throttling maybe? I know someone else mentioned it earlier, but just noticed this usage amount on my own page. can others experiencing it check their usage as well?
meh
Well it appears that we have identical issues...where in Denver are you? i am near Sante Fe and Evans....
ClkWrk said:
Well it appears that we have identical issues...where in Denver are you? i am near Sante Fe and Evans....
Click to expand...
Click to collapse
I'm at Lincoln and I25. However I'm now thinking this might be due to data usage. What is yours at this month per Sprint online? Maybe we can either confirm or squash that as a possibility.
631,500k data so far. I would think they would let us know if they were throttling, no?
ClkWrk said:
631,500k data so far. I would think they would let us know if they were throttling, no?
Click to expand...
Click to collapse
Something's screwed. I saw 3. 5 gb used earlier on Sprint. Com and on the way to the airport, checked again, saw 500 mb on my wifes hero, 780 on mine. Calling Sprint tomorrow.
I will do the same.
I'm in the same part of town as kmartburrito and had this issue the other day with Flipz 0.2. I just restored my flash of Flipz' stock with the OTA update and new radio. I'm having no problems with that setup.
Haven't had time to flash anything else yet, but I'm planning to unlock NAND this weekend and check out Flipz and Damage's new stuff. After reading this thread, I think I might just leave well enough alone until things stabilize a bit.
Well I left tmobile because I was having terrible service everywhere I went. Low bars, texts not going through, dropped calls, etc... I pretty much forced them to let me out of my contract.
I have been with sprint for about a week now and everything has been going well until a couple days ago... I'm thinking it may be when I installed damagecontrol 2.3, the day it came out, it seems like ever since I have been getting really week signals in places I used to get decent coverage, on top of that today I experienced problems with text messages not going through..
I really hope this is just a problem with DC's newest rom, if not and if this is the sprint service that I will be receiving, it would be hypocritical of me to stay with them.
If anybody may have any clue as to what may be going on any shed light will be greatly appreciated.
I realize that I can just install another rom, but I doubt it's the rom...
I'd try flashing just back to stock to see if it fixes any of your issues. If it does, now you know! Otherwise, I'd give Sprint a call and complain a bit to see if its anything on their end.
I really wonder just how many EVOs Sprint has sold because I got my first network overload error today - and that's from Sprint service since 2006 - and I got it three times in a row before my call connected just to be disconnected three times more.
Sometimes, updating ur PRL does wonders for service. U can also make your Evo force roam. Look it up, it might be worth a try.
yeah update your PRL
Definitely... I updated to 60667 today and I saw data speeds above 900kbps since I got the device - I hit 1.3 down pretty consistently and I'm not in a high signal area...
does updating ur prl do anything to ur root..im new to android so just asking
lakeside00 said:
does updating ur prl do anything to ur root..im new to android so just asking
Click to expand...
Click to collapse
Hey, what's with the Nigerian flag? You a naija boy too?
lakeside00 said:
does updating ur prl do anything to ur root..im new to android so just asking
Click to expand...
Click to collapse
No it doesn't.
I get great signal, I may not get great signal bars but I don't usually lose signal and i've had one dropped call in the year i've had sprint.
Im sure this has been covered, I searched but didnt find it.
Here is the deal. I have gone from stock ROM, to EE to Syndicate, and in all 3 when I try to use 4g, it will connect, and after about 20-30 seconds, disconnect.
Any thoughts?
your not getting good coverage
Sent from my SPH-D700 using XDA App
Thats what I thought maybe as well. But St. Louis is "supposed" to be covers very well for 4g, and it doesnt matter where I try in in STL, it ALWAYS disconnects after about 20 seconds or so
thats wierd,if you know someone else that has 4g,get them to meet up with you one day and try it side by side,the only real way to see if its a problem with your phone
Sent from my SPH-D700 using XDA App
no problem on my wifes Evo
It's a very weird thing. This past weekend, I was in Las Vegas... and Las Vegas looks like an ocean on the Sprint map, with all the blue solid 4g coverage. I was rooted and ROM'd with Quantum2.0 and then flashed back to stock and STILL had no 4g connections.
I was bragging to my boss about all the 4g I was going to have on vacation, and had nothing to show for it /sadface
By any chance, does anybody know whether the Epic has the same problem the Evo did with lost 4G keys (basically, if the key gets wiped, there's no process for recovering it or generating a new key to replace it)? I'm assuming the fact that we haven't heard about it up to now is probably a sign that it was put somewhere a little more durable in the Epic, but it could also just be the fact that up to now, everyone's largely been in idle mode waiting for 2.2 to drop & there hasn't been nearly as much kernel hacking so far.
IMHO, there's no hard technical reason why a new key couldn't be generated, but the problem is that the key would have to come from Clear, who (despite being mostly owned by Sprint) goes to great (and often petty) lengths to deal with Sprint at arm's length. Clear can't give you a key because you aren't their customer (Sprint is), and Sprint won't get a key for you from Clear because it hasn't occurred to anyone in Sprint management that someone might occasionally need to do it. So, if it happens, you basically have to "lose" the phone and do an insurance replacement, because the phone will never do 4G again. Sad, but true.
Bigirish said:
It's a very weird thing. This past weekend, I was in Las Vegas... and Las Vegas looks like an ocean on the Sprint map, with all the blue solid 4g coverage......
Click to expand...
Click to collapse
Same here in Corpus...looks great on the Sprint www, 4g everywhere....but in real life it is a hit and miss I was very upset on the real coverage of 4g compared to the Sprint www 4g coverage page...it does not even come close to what they have on the site
Here in Orlando is also very spotty. I just keep 4g off...
I have a problem almost along the same line. Except my 4g will come and go. It will just lose connection while surfing the web. It says im still connected, but I wont be able to go anywhere. Im in seattle.
Sent from my shoe, I mean....Epic shoe... I mean Samsung Epic! http://mobilehighway.blogspot.com/
In several different 4G cities with excellent signal I always get random 4G disconnects and reconnects--sometimes frequent, other times less so. Sometimes even when the phone is seemingly idle (although I know it's frequently doing background stuff). And sometimes I have to turn 4G off and back on to reconnect. What causes this? Is it a network problem or something on the phone which might be corrected with firmware?
I get sketchy service in Boise, yet much better in Seattle....and both areas are supposed to have full 4G coverage. I can't stand that 4G connects/disconnects constantly, enough that it bogs the phone, so I find myself leaving 4G off more times than not. I did read a thread about someone showing how to basically the phone to only work in 4G, no more timing out, etc...but you'd better make sure you have good coverage before doing it. Sorry I don't have a link.
I get great 4g in my house (Chicago). Makes sense it's the only time I use it because I keep it charging...
I'm also in Saint Louis, and it also disconnections after 20 seconds. But using speed test, I consistantly get 6500-7500 down, and about 1mb up.
In Miami/Ft. Lauderdale, 4g won't do graceful hand-offs if you move more than a mile or two from the tower that gave you an ip... the moment you hit 3 bars from a new tower, it'll forcibly disconnect you. I realized this when I was out mapping w/Sensorly, & gradually realized that half of my disconnects were in areas with rock-solid coverage... often, at the exact point where the signal was the *strongest*.
Sent from my SPH-D700 using XDA App
So are we talking of a phone issue, or a Sprint issue????? Because I have full bars here in Boston Metro area, MA and I get frequent disconnects, but I'm my house I get 1 bar, but no disconnects .....
Try this solution: http://forum.xda-developers.com/showthread.php?t=925898
Jayavarman said:
Try this solution: http://forum.xda-developers.com/showthread.php?t=925898
Click to expand...
Click to collapse
Tried it, nothing... still keeps connecting / disconnecting every 10 seconds....
Can the 4G radio get flashed?
Is anyone else experiencing problems with 3G staying connected today in the Philadelphia / South Jersey area?
4G is working and stays connected but my 3G data connection keeps dropping. The 3G icon will disappear from the bar when the connection drops. I have a good signal, or so it seems, and i'm in an area where I typically never have a problem. I am running the latest stock OTA firmware without root on 0003 hardware. I have tried rebooting and updating my profile / PRL.
Any suggestions or feedback would be appreciated...
danbriggs said:
Is anyone else experiencing problems with 3G staying connected today in the Philadelphia / South Jersey area?
4G is working and stays connected but my 3G data connection keeps dropping. The 3G icon will disappear from the bar when the connection drops. I have a good signal, or so it seems, and i'm in an area where I typically never have a problem. I am running the latest stock OTA firmware without root on 0003 hardware. I have tried rebooting and updating my profile / PRL.
Any suggestions or feedback would be appreciated...
Click to expand...
Click to collapse
Hmm... people think that sprint "may" be planning some kind of network change due to slow speeds everywhere. Could be whats happening there?
aimbdd said:
Hmm... people think that sprint "may" be planning some kind of network change due to slow speeds everywhere. Could be whats happening there?
Click to expand...
Click to collapse
i hope this is what's happening.
Not having problems in philly today, buy had tons of trouble last week. Maybe its related to areas? I'm south/south west philly.
Sent from my PC36100 using XDA App
Phoenix is in the ****ter right now. .02mbs average speedtest...
GatoEnFuego said:
Phoenix is in the ****ter right now. .02mbs average speedtest...
Click to expand...
Click to collapse
new york as well, one thing that seems to fix some issues (not all of em) is going into the keypad, dial ##3282# press Edit Mode enter your msl then go into data profile, press the menu key and press reset, that seems to help a little...
if u need ur msl code download msl reader from the market (free app)
Thanks for the feedback... For now at least my connection is solid. Today was the first time I've ever experienced this issue.
Sprints network is suckin all over the place for the past month or 2. Youll going to be waiting a very long tome.to use anything that involves data usuage. Your lucky if you get to watch a full you tube vid without getting an error message. Sometimes when i send a pic message it just stays sending for hours. I called and complained...they gave me a $30 credit for bad servide. I also told them even though they issued me a credit and if the issue is not resolved in 2wks i will be cancelling my contract with them and i better not get a cancleation fee for doing it cause it is not my fault. Rep ....actually i think it was a supervisor that said it is a coverage issue im having and blamed it on out towers, wich is bs cause ive called.several times and complained. So either A. they take to long to fix.issues or B. It happens way to often and i cant use my phone for.the reasons i bought it for. I actually dropped the call cause of poor service while on the phone with another rep.
I gave sprint a chance...now its back to verizon. Prices are great on sprint but what good is it if i never have service.
skillzo1 said:
Sprints network is suckin all over the place for the past month or 2. Youll going to be waiting a very long tome.to use anything that involves data usuage. Your lucky if you get to watch a full you tube vid without getting an error message. Sometimes when i send a pic message it just stays sending for hours. I called and complained...they gave me a $30 credit for bad servide. I also told them even though they issued me a credit and if the issue is not resolved in 2wks i will be cancelling my contract with them and i better not get a cancleation fee for doing it cause it is not my fault. Rep ....actually i think it was a supervisor that said it is a coverage issue im having and blamed it on out towers, wich is bs cause ive called.several times and complained. So either A. they take to long to fix.issues or B. It happens way to often and i cant use my phone for.the reasons i bought it for. I actually dropped the call cause of poor service while on the phone with another rep.
I gave sprint a chance...now its back to verizon. Prices are great on sprint but what good is it if i never have service.
Click to expand...
Click to collapse
Thats pretty much how im starting to feel at this point. I just keep thinking if im going to switch I need to go ahead and do it while they still have the unlimited data. Trying to see when the Thunderbolt is going to drop.. I see a lot of people saying Feb some time.
Im lucky that I live in KC where the sprint campus is. Our service is always running great. Except the building I work in sucks for signal. Walk outside and I go from no bars to full bars.
The data network has been complete **** in Idaho for a month! Its driving me nuts!
Sent from my PC36100 using XDA App
Anyone feel like reporting this issue to.engadget? Feels.like.maybe that is the only way we will get some real answers on wtf is going on.
I'm northwest of Philly, Gwynedd to be more precise. I just just got .26 Mbps down and .48 Mbps up. I think that is pretty sucky and I have to tether my iPad all day to that speed.
Im in philly (west) & Im ok. 4g is a lil slower than i originally experienced, 3g is just ok. Either way it has been a slight "slow down" since i first got my phone. I kinda have just been tolerating it....
I agree with philly. When I first got my evo I was amazed at the speed of everything. Especially 4g. When ur 4g speed tests start to match your t-mobile buddies 3g speed test there is a problem. It seems to have dropped quality over the last month here in Austin tx as well. Hopefully Feb 7th is good news. I just upgraded two of my lines with two year sa.
Sent from my rooted HTC EVO using the xda app!
Hello everyone.
I just got my phone back from Samsung after it wouldn't power on, then had trouble getting it to stay connected long enough to activate. So, I brought it in to town, hooked in to wifi, and had no issues. Got the phone activated, waited for a while, updated the PRL and Profile, and waited around to see if it would start working for me. Unfortunately, it was still not working very well. Put on the 1x/3g mod to see if it was actually getting 3g. Found that it was not... Finally, I contacted sprint to see if they could help on tech support. He said he would contact the network people...
I was like, hmm... at different location now, checked at the sprint store, updated one of their phones PRLs, and it seemed to start running slowly too... so I downgraded my PRL to see if that would help, it did not. Finally, I put on the 00001 PRL really quickly to see if I could get 3g... seems it didn't leave sprint or the 1x.
So, put it back to the original... was wondering if anyone has some advice?
Thanks much.
UPDATE: So, the radio has been flickering on and off for data reception, went up to Green Bay today and it went into 4g, then 3g, then nothing for a while, then back again...
Right now it is on 4g again.
Is there any way to check if the radios may have something not working? I would say maybe it is just network upgrades, (really, really hoping this is the case), but then I would think that Sprint would have said something when I contacted them about there being upgrades....
Thanks.
Take it to a store and ask them to test the radios. They could be faulty.
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
Snazarian said:
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
Click to expand...
Click to collapse
It's sprints fault, not samsung. I have the same data drop problems, especially around NYC/NJ. I've had the same issue on my previous S3. My GF has no such issues on her S4 or her previous S3, but she has AT&T. Chances are Sprint is doing something with the network in your area currently.
Try this
1 - update profile
2 - update prl
3 - open the dialer and enter ##72786#
Your phone will reboot and go thru the activation process
If that does not help, call sprint and find out if there are any network vision enhancements in progress for your area. Unfortunately when Sprint does their updates it gets REALLY BAD until they are done
Sent from my SPH-L720 using xda app-developers app