Related
Thank you for your email.
We start to dispatch the Galaxy S II to customers today.
Ticket Details
Ticket ID: CUG-352508
Department: Support
Priority: Normal
Status: Open
Tracking Number: 1ZX799470347038464
lgkahn said:
Thank you for your email.
We start to dispatch the Galaxy II to customers today.
Ticket Details
Ticket ID: CUG-352508
Department: Support
Priority: Normal
Status: Open
Tracking Number: 1ZX799470347038464
Click to expand...
Click to collapse
Wow, for real? Awesome! (Forgive me, I sounded about 12 for that whole line.)
Hope it actually gets there. Keep us posted!
April fools? Sounds quite unlikely..
Most probably April fool , As they responded to my email about SGS2 Avalability ..saying the first dispatch will be end of April ~ Early May
April fools! the message doesn't even make sense! they may as well have emailed "my bottom is big". if a company were to ship so early, it'd be something like "We are delighted to let you know...."
you are not joking right?
http://wwwapps.ups.com/WebTracking/...rk&trackNums=1ZX799470347038464&track.x=Track
interesting... so a british company sent a package from america...to america dated yesterday?
and, why would the support dept be sending a message announcing release?
MarkusPO said:
interesting... so a british company sent a package from america...to america dated yesterday?
and, why would the support dept be sending a message announcing release?
Click to expand...
Click to collapse
Well... there IS a shipping option for UPS (which charges 20British Pounds more than Fedex, which is odd...) if you order from Handtec. It's reasonable they first had to send it to UPS since ＵＰＳ is a US-only company. (whereas, Fedex is worldwide)
The email was sent from a support dept because... support staff usually deals with responding to questions? Perhaps the sender asked if the device would be available at the beginning of April? I'm just guessing all these since this thread had my hopes up
but it is april first and almost over.. not too many of you bit.. expected more of you to fall for it. given how hyper everyone is about getting the phone.
by the way that is an official email from handtec but for when i received my sgs from them last year.. i added a tracking number for something i ordered from newegg.
I ordered from mobile.co.uk today. the network is vodafone. 300 minutes and 500MB data. The phone cost is 30 pound and monthly fee is 30 pound as well. Now my order is in progress. But i make a mistake. I order twice. So, I have to cancel one of them tomorrow. And that phone number will charge me. I hope i will receive coming Monday.
I bet Handtec sent this out to all people with preorders for any phone. Nice to know they have a sense of humor, but kinda disappointing that you most likely aren't going to get it.
Anyways, the website still says 'Due in soon, taking preorders' so I doubt that they really sent it.
naymyomgmg said:
I ordered from mobile.co.uk today. the network is vodafone. 300 minutes and 500MB data. The phone cost is 30 pound and monthly fee is 30 pound as well. Now my order is in progress. But i make a mistake. I order twice. So, I have to cancel one of them tomorrow. And that phone number will charge me. I hope i will receive coming Monday.
Click to expand...
Click to collapse
I have already reported today on another topic about mobiles.co.uk and how they operate.
See the reply I made here.
And just to add....... If you receive an SGSII on Monday I will eat my current SGS.
naymyomgmg said:
I ordered from mobile.co.uk today. the network is vodafone. 300 minutes and 500MB data. The phone cost is 30 pound and monthly fee is 30 pound as well. Now my order is in progress. But i make a mistake. I order twice. So, I have to cancel one of them tomorrow. And that phone number will charge me. I hope i will receive coming Monday.
Click to expand...
Click to collapse
I don't see how you would get it that early as they don't have it in stock. Or am I missing something?
Hey everyone,
I hope someone can answer this question for me. Ive played an order from Clove already and they'll have phone in stock on May 1st and will ship on the 3rd. I landed upon Handtec just today and they say they'll receive stock on 27th of April and ship the next day. So ofcourse... I'm thinking about cancelling from Clove and just ordering from Handtec.
Question here is if anyone knows whether cancelling from Clove will be a problem if I just send them an email and ask them to do so? And in the meantime Ill just place order on Handtec right away. I've emailed clove to cancel already but before placing an order on Handtec I thought i'd just ask here. Main reason I'm wanting to know now instead of waiting for a response is because Handtec says they still have stock from first batch available so I wanted to get in on that.
Thanks in advance!
FYI... I had a TON of trouble ordering from Handtec. Unlike most web sites, like Amazon.co.uk, HMV, and many others... even AFTER Handtec had charged my credit card for the Samsung Galaxy S II, they insisted I provide a copy of my driver's license, a business card with the business address (since that was where I wanted the phone sent, so they could sign for delivery, etc.), and more. After two weeks of trying to make them happy, they STILL wanted more information. I indicated I'd NEVER had to give so much info in the past, and if they couldn't ship my order with what I'd sent... I wanted my money back. They cancelled the order within 30 minutes, and I'm stuck waiting for a credit and not expected the 32GB phone I'd ordered.
Frankly, I've never had such terrible service and I'd suggest sticking with Clove for the couple days difference.
oh really? that bad huh? someone told me that clove is great with service so they'll cancel just fine. so.. I already ordered from Handtec. I hope this doesnt happen because the difference is basically a week (April 28 vs March 3) considering that march 7/8 will be weekend so I wont get it till the week after.
im having it delivered to my house which has same address as paypal, billing, and delivery so hopefully there wont be as many problems.
I wonder if its better to just tell Clove to not cancel anything and instead just cancel with Handtec right away?
I got my HTC Desire from them a year ago, it went perfectly and the phone arrived the day before it was expected (1 day after it was released).
are you in UK or international though? and are you talking about handtec?
I cancelled Clove on Thursday and ordered from Handtec. Clove acknowledged they will cancel via email. The email was a little odd, said they had already charged my card and it will take 4-5 days for the refund to appear, but probably just a generic email since it was a pre-order and they hadn't charged my card yet.
I'm hoping I don't have any ordering issues with Handtec. I don't mind providing card statements for proof of address if required. For Handtec, I paid with AMEX via PayPal. I'm hoping they take the address being the same as my PayPal address as "proof of ID". I did get a PayPal confirmation of payment in addition to Handtec's.
i did the same, paid with paypal so all 3 adresses are exactly the same. i emailed clove again and asked them not to cancel just yet, ill wait for a response from handtec first. Also cause i added a few accessories to the handtec order and seems like none of the accessories are available during launch ... so i guess they'll probably ask me to pay shipment later for accessories which im fine with.. just as long as it doesnt delay the phone's shipment.
thanks for your response by the way, now i dont feel too bummed out about ordering from handtec
i'm really tempted to do the same and cancel my clove order.
one week earlier + savings of about 15 pounds. hmmmm
Edit:
can't
resist
went ahead and ordered with handtec as well. I'll keep my clove order there until the 28th. If that bad boy ships from handtec, i'm cancelling my clove order right away.
I'm going to call Handtec in the morning and make sure it'll be in the first batch of shipments, specifically the ones shipping out on 29th. I'll post here with what they tell me.
edit: heh good idea, ill keep my clove order till 28 or so as well
Sorry, yes, that was Handtec, to a residential address (same address as payment was from). I am in Northern Ireland so it is part of the UK, but deliveries often take a day longer than on the mainland. It was shipped on the day it was released, so the equivalent of 27th April, and delivered the next day.
merkman said:
FYI... I had a TON of trouble ordering from Handtec. Unlike most web sites, like Amazon.co.uk, HMV, and many others... even AFTER Handtec had charged my credit card for the Samsung Galaxy S II, they insisted I provide a copy of my driver's license, a business card with the business address (since that was where I wanted the phone sent, so they could sign for delivery, etc.), and more. After two weeks of trying to make them happy, they STILL wanted more information. I indicated I'd NEVER had to give so much info in the past, and if they couldn't ship my order with what I'd sent... I wanted my money back. They cancelled the order within 30 minutes, and I'm stuck waiting for a credit and not expected the 32GB phone I'd ordered.
Frankly, I've never had such terrible service and I'd suggest sticking with Clove for the couple days difference.
Click to expand...
Click to collapse
This is standard procedure many stores follow if you are first time customer with them.
Even clove will tell you to provide 2 address proofs for international orders for the first time. (same address that is on file with CC bank / company ).
But dealing with clove was butter smooth. Last year I had ordered from them couple of times. But they verified my documents the same day and shipped the order on time. Second time, nothing was needed.
Most companies do this to protect themselves. Retailer / etailer is always at higher risk of chargebacks in case of frauds. They tend to play safe (unless you are as big as amazon ) as dealing with chargebacks is PITA.
So looks like Handtec isn't that bad after all then. Awesome.
I'm on the same boat and am seriously contemplating ordering from Handtec. But from all the positive experience people have had from Clove, I'm a bit reluctant to switch over. Especially since Handtec has been pretty uncertain in emailing me their proper ETA dates
For those that know, are these two companies pretty much even? Or is one more reputable than the other?
With the cheaper phone price and earlier delivery, I'm tempted but something is telling me Clove will do the business. After all, a week difference between the two is huge and it's telling me somethings missing. Perhaps Clove may very well ship earlier than expected.
I just can't see how Handtec, at a cheaper price and earlier delivery, still has open orders for the first batch. Isn't this phone supposed to be da bomb in ridiculous demand?
well what i'm doing is keeping the clove preorder for now, if handtec actually ships when they're saying they will... then ill cancel clove right away. otherwise ill cancel handtec's. Also i got an email response from Clove saying they will be shipping starting May 3rd (so not before that) and someone mentioned somewhere earlier that ... they're not supposed to be released til 1st may but that if Handtec ships them on 29th, people wont get them til May 1 anyway so they're not breaking any release date rules.
anyway i'll contact handtec in the morning and see what they say.
I'm just stressing more than I should about this. If Clove is aware of their competitors shipping at an earlier date and having their customers cancel their pre-orders because of it, wouldn't they want to do something about it?
For me, Handtec's offer is too good to be true. Sure it's logical to put in two pre-orders and cancel the other one. But is there a chance it may backfire? Perhaps there's a change in shipping date to either site and then it turns out one ships a day before the other and it'll be too late to cancel.
well ill wait till 28 or 29 and see what happens with handtec, if nothing ill cancel and keep my clove order. otherwise.. if handtec does ship that day then awesome, i get it a week earlier. clove doesnt seem to have any indication that they will be shipping before 3rd, they said there's a holiday or something which is why they arent shipping on 1st or 2nd.
edit: also clove's site says that you can cancel a pre order anytime before it ships AND that if the shipment date has changed they will confirm with you if you want to go ahead or not. so having said that if they change from may 3rd to earlier they'll notify.. if not then there it is.
has anyone tried talking to clove and figuring out why theyre waiting till may 1st, when handtec is sending theirs out 27/28th? clove should move up their date..
i am a bit worried, i have ordered it from handtec & i have used a friends credit card to do so & my delivery address is at my home, we both live in different cities & I dont know what handtec will do @ security check!!
i dont want them to delay my shipment because of that
It would be advisable to call them and speak to them directly. I wouldnt state that you have used a credit card on a different person's name but would confirm the status of your order and the shipping address.
Ask them whether if "All Izz Well"?
This is the e-mail I just received from Amazon:
Hello,
We're writing about the order you placed on October 17, 2014 . The item(s) you ordered is not yet released. We will notify you of a specific delivery date when one is available.
"HTC Nexus 9 Tablet (8.9-Inch, 32 GB, Black)"
I emailed their customer service a lengthy email asking for more clarification. Will post when I get a reply. This sucks!
lartomar2002 said:
This is the e-mail I just received from Amazon:
Hello,
We're writing about the order you placed on October 17, 2014 . The item(s) you ordered is not yet released. We will notify you of a specific delivery date when one is available.
"HTC Nexus 9 Tablet (8.9-Inch, 32 GB, Black)"
I emailed their customer service a lengthy email asking for more clarification. Will post when I get a reply. This sucks!
Click to expand...
Click to collapse
I just got the email. Amazon might have just screwed us because now if we pre-order from elsewhere we'd be back of the line.
This is Amazon CS' reply.
Amazon:If your shipping address is eligible for Release-Date Delivery, we'll automatically upgrade your order to this shipping option.
Release-Date Delivery only applies to orders shipped to addresses within the lower 48 United States. Orders shipping to Alaska, Hawaii, and international destinations will be delivered after the release date. Release-Date Delivery also does not apply to P.O. Boxes or APO/FPO addresses.
Me:Yes it is eligible. Do you mean that I can still get the item on Nov 5?<br />
Amazon:Yes.<br />
Sent from my Nexus 5 using Tapatalk
Seems like a pretty standard email just saying it's not even released yet.
danlo said:
I just got the email. Amazon might have just screwed us because now if we pre-order from elsewhere we'd be back of the line.
Click to expand...
Click to collapse
zj45499 said:
This is Amazon CS' reply.
Amazon:If your shipping address is eligible for Release-Date Delivery, we'll automatically upgrade your order to this shipping option.
Release-Date Delivery only applies to orders shipped to addresses within the lower 48 United States. Orders shipping to Alaska, Hawaii, and international destinations will be delivered after the release date. Release-Date Delivery also does not apply to P.O. Boxes or APO/FPO addresses.
Me:Yes it is eligible. Do you mean that I can still get the item on Nov 5?<br />
Amazon:Yes.<br />
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
lartomar2002 said:
This is the e-mail I just received from Amazon:
Hello,
We're writing about the order you placed on October 17, 2014 . The item(s) you ordered is not yet released. We will notify you of a specific delivery date when one is available.
"HTC Nexus 9 Tablet (8.9-Inch, 32 GB, Black)"
I emailed their customer service a lengthy email asking for more clarification. Will post when I get a reply. This sucks!
Click to expand...
Click to collapse
This is the reply I got. Quite different:
Amazon
Your Account Amazon.com
Message From Customer Service
Hello,
I am truly sorry for the inconvenience this may have cause.
On further research, there seems to have a change on release date, but we've reached out to the Investigations Team to confirm this and all your concerns.
We will certainly provide an updated release date once manufacturer finalizes the release date of the item, and we won't hold on to your order for any reason.
I'll personally monitor this and get back to you in 2 business days.
Thank you for your patience and understanding on this matter.
lartomar2002 said:
This is the e-mail I just received from Amazon:
Hello,
We're writing about the order you placed on October 17, 2014 . The item(s) you ordered is not yet released. We will notify you of a specific delivery date when one is available.
"HTC Nexus 9 Tablet (8.9-Inch, 32 GB, Black)"
I emailed their customer service a lengthy email asking for more clarification. Will post when I get a reply. This sucks!
Click to expand...
Click to collapse
lartomar2002 said:
This is the reply I got. Quite different:
Amazon
Your Account Amazon.com
Message From Customer Service
Hello,
I am truly sorry for the inconvenience this may have cause.
On further research, there seems to have a change on release date, but we've reached out to the Investigations Team to confirm this and all your concerns.
We will certainly provide an updated release date once manufacturer finalizes the release date of the item, and we won't hold on to your order for any reason.
I'll personally monitor this and get back to you in 2 business days.
Thank you for your patience and understanding on this matter.
Click to expand...
Click to collapse
I think that's what all of us are afraid of: Amazon not receiving stock day 1. FYI, Google Play store is still showing the Nexus 9 as shipping on the 3rd. The obvious (big) difference is shipping: $3.99 vs $18.99 for next day delivery.
lartomar2002 said:
This is the reply I got. Quite different:
Amazon
Your AccountAmazon.com
Message From Customer Service
Hello,
I am truly sorry for the inconvenience this may have cause.
On further research, there seems to have a change on release date, but we've reached out to the Investigations Team to confirm this and all your concerns.
We will certainly provide an updated release date once manufacturer finalizes the release date of the item, and we won't hold on to your order for any reason.
I'll personally monitor this and get back to you in 2 business days.
Thank you for your patience and understanding on this matter.
Click to expand...
Click to collapse
Please update here if there's anything new from Amazon. Thanks.
Sent from my Nexus 5 using Tapatalk
Amazon vs. HTC Store
I also had my order with Amazon, and this is what I did.
rdelfin said:
I also had my order with Amazon, and this is what I did.
Click to expand...
Click to collapse
HTC charges me tax so ill pass
danlo said:
I just got the email. Amazon might have just screwed us because now if we pre-order from elsewhere we'd be back of the line.
Click to expand...
Click to collapse
rdelfin said:
I also had my order with Amazon, and this is what I did.
Click to expand...
Click to collapse
I feel the same as @danlo. I think I will wait until I hear back fro Amazon CSR Christopher. I have been a prime member since it started and I order a lot through Amazon so hopefully that will cause them to get back to me on what is really going on and if there is a delay, how long. Let's keep our fingers crossed.
Everyone email Amazon about this. Maybe one of us will get a proper response.
Is this just U.S ? I'm a co.uk customer My order details have not changed?
Not Yet Dispatched:1 item - delivery estimate: 5 November 2014
Order Placed:*17 October 2014
Dispatch estimate:*3 November 2014*
Delivery estimate:*5 November 2014
Update I have just emailed Amazon, will keep you posted.
mk92595 said:
HTC charges me tax so ill pass
Click to expand...
Click to collapse
Hmmm, that's strange because that is not my case
1 Google Nexus 9 - 32G WIFi - White
Boxed Shipment
Sub-Total $479.00
Shipping $0.00
Tax $0.00
Total $479.00
And I already checked in my credit card activity and confirmed the above amount, so there was no tax, no shipping charge (granted, I got the 3-8 day service)
rdelfin said:
Hmmm, that's strange because that is not my case
1 Google Nexus 9 - 32G WIFi - White
Boxed Shipment
Sub-Total $479.00
Shipping $0.00
Tax $0.00
Total $479.00
And I already checked in my credit card activity and confirmed the above amount, so there was no tax, no shipping charge (granted, I got the 3-8 day service)
Click to expand...
Click to collapse
What state do you live in?
Just got this email from amazon .. so i guess no delays.
mk92595 said:
What state do you live in?
Click to expand...
Click to collapse
I'm in Georgia. HTC e-commerce store activities are handled by an intermediary called Digital River, Inc. (DRI) who (according to their site) also handle e-commerce stores in the US for Samsug, Lenovo, Logitech, Adobe, Microsoft among many other well-know consumer tech brands (did a very brief info search). So most likely DRI doesn't have physical presence in my state, for which I got tax exempted (unlike Amazon that now collects taxes here).
This is just a standard reply they send out for pre-orders. After a set number of days passes and an item has not shipped the system sends out an email. Same thing happened to me months ahead of my PS4 shipping. If you check your order status you will see it is still set to ship on Nov. 3rd.
No need to panic
pantmunu said:
Just got this email from amazon .. so i guess no delays.
Click to expand...
Click to collapse
Oh my man! Might as well cancel and buy prime then reorder.. 3.99 1 day shipping
Sent from my SM-N900V using XDA Free mobile app
pantmunu said:
Just got this email from amazon .. so i guess no delays.
Click to expand...
Click to collapse
Glad to see that you got that message. So if there are not going to be delays win Amazon, why the "#$%"# did they have to send that e-mail alerting that "as of now we don't have a delivery date"? What's the deal with that?
(I guess I have to say that this pushed me to change stores which allowed me to save the tax charge, so at least something good came out of this mess for me)
rdelfin said:
Glad to see that you got that message. So if there are not going to be delays win Amazon, why the "#$%"# did they have to send that e-mail alerting that "as of now we don't have a delivery date"? What's the deal with that?
(I guess I have to say that this pushed me to change stores which allowed me to save the tax charge, so at least something good came out of this mess for me)
Click to expand...
Click to collapse
I didnt evwn get the email .. so .. prolly somethung f#[email protected] up from their side.
---------- Post added at 03:34 AM ---------- Previous post was at 03:32 AM ----------
uberjon said:
Oh my man! Might as well cancel and buy prime then reorder.. 3.99 1 day shipping
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
I wish i could my man . I actually signed up and ordered some stuff and then cancelled . Now i cant do that. I dont use amazon prime at all .. so
Just had reply from Amazon UK
Message From Customer Service
Hello,
Thank you for writing to Amazon.
I can understand that you'd like to know whether your order will be dispatched on the date mentioned.
Further, I've checked and can see that as we have a good pre order request from customer's all over the world I can confirm that your order will be dispatched on November 3, 2014, and you'll receive a dispatch confirmation email stating the carrier handling your order and the Estimated delivery date regarding the delivery of the order.
If we can be of further assistance, I;d request you to please write us back to let us know, we'll be happy to assist you.
Thank you for your continued patience and understanding.
We look forward to seeing you again soon.
Warmest regards,
Ajay
So friday I realized that this past weekend would have been a month since I got my Note 4, thus a month since I applied for the Samsung $200 rebate. I emailed Prize Logic:
Hello, I signed up for a $200 Samsung rebate on 10/23. I received a confirmation email saying I should hear back once approved and then it takes 6-8 weeks to get the check. I'm fine with the 6-8 weeks part, but it's already been 2 days shy of a month, and I've still yet to hear if I'm even approved. What is the hold up? My Confirmation Number: XXXXXXXXXXXXXXXXX Thank you for your time.
This morning I received an reply:
Dear Kevin,
Thank you for your inquiry. Your rebate has been approved.
Thank you,
PrizeLogic Support
Nice, you think perhaps they would email me when I was approved like they said they would. Then again, this is the same marketing company who royally screwed up a Note 3 promotion, so I had little faith to begin with. Anyway if you like me have not heard anything, try dropping them an email.
What email address did you email to? Did you submit your info online or mailed it in? I had to mail mine in as my pre-order receipt was like 5 pages long.
madvj said:
What email address did you email to? Did you submit your info online or mailed it in? I had to mail mine in as my pre-order receipt was like 5 pages long.
Click to expand...
Click to collapse
I used this online box: http://prizelogic.com/contact-us/
I submitted my information online on the 23rd and did receive email confirmation that they received it that day.
Actually, you are semi approved.
I got the email that the rebate was approved.
In small letters below that it added that it was subject to verification.
Dont you think they would do that before they approved the rebate?
What email do you contact them at? I wanted to ask about mine, but I couldnt find any contact info...
Did you buy through Verizon? How did you get things rolling so quickly? I think I'm going to miss out on the rebate as just last week I got notice that my old phone had been received by Verizon (mail in trade in,) and I should hear from them in 4-6 weeks. How would it be possible to get the Samsung rebate when I didn't get the phone from Verizon til Oct 23, thought there would be a trade-in envelope there, but there was just a link to follow to submit my trade-in, which it then took a week to get the mailer, and another week and a half to get a response that it was received and I'd get a price/receipt in 4-6 weeks..
skrubol said:
Did you buy through Verizon? How did you get things rolling so quickly?
Click to expand...
Click to collapse
I am on Verizon. I bought a brand new $30 "smart phone" at Best Buy already knowing that Verizon viewed it's trade in value as $10. I walked into Verizon on the 23rd. I handed them the phone and they gave me a $10 gift card which shows came from a trade in, and I then purchased the Note 4 at full price minus the $10. That afternoon I took a picture of the paperwork, magically got their website working, and submitted the form and paperwork.
Has anyone received their check yet from Samsung???? (or Prize Logic )?
I also received the reply but have yet yo receive the check. I will update when I do. I was just worried it didn't get accepted.
I'm waiting also
I received an email from them on December 8th that I was approved...I too am also waiting for my rebate check. If your approved why don't they just send out the check? It says 6-8 weeks it shouldn't take another 6-8 weeks to get the check once they approved it! GEESH
Well, it figures, they are now violating their own terms and conditions, it is beyond the 8 weeks they stated. If we go by when the submission went in, then we are closer to 3 months. They now are passing the blame to Samsung!
If you are one day late in your submission, too bad. But they get to take their sweet time!
>>>>
Thank you for your inquiry. Your rebate has been approved. We apologize for the delay in shipment and are working closely with Samsung to fulfill rebates as soon as possible.
Thank you,
PrizeLogic Support
Nothing yet. I get pissed each day checking the mail.
billinaz said:
Well, it figures, they are now violating their own terms and conditions, it is beyond the 8 weeks they stated. If we go by when the submission went in, then we are closer to 3 months. They now are passing the blame to Samsung!
If you are one day late in your submission, too bad. But they get to take their sweet time!
>>>>
Thank you for your inquiry. Your rebate has been approved. We apologize for the delay in shipment and are working closely with Samsung to fulfill rebates as soon as possible.
Thank you,
PrizeLogic Support
Click to expand...
Click to collapse
More the reason I'm flag glad I could use Best Buy for instant rebate with no hassles.
It gets even better.
When I called prize logic, the phone goes straight to voicemail and part of the message includes a statement that if you are calling about the Samsung rebate then they will not return that call.
Apparently customer service is nothing that prize logic is concerned with.
They never responded to the facebook post or message I sent them.
---------- Post added at 08:19 PM ---------- Previous post was at 08:01 PM ----------
Prizelogic
8 hrs ·
Great News! If you have previously received notification that your rebate has been approved, your Samsung rebate check is being process and will be received via USPS by Friday January 23rd, 2015. It will be delivered to the address you used while registering for the rebate.
We sincerely apologize for the delay, and thank you for your patience and understanding.
PrizeLogic changed their Facebook page to private so we could not post to it!
What a slimy business!
Got this today
Your rebate has been issued and is scheduled for delivery this week.
Thank you,
PrizeLogic Support
DANA ELLENTUCK|CUSTOMER SUPPORT COORDINATOR |PRIZELOGIC |
O: 248-936-2660
billinaz said:
It gets even better.
When I called prize logic, the phone goes straight to voicemail and part of the message includes a statement that if you are calling about the Samsung rebate then they will not return that call.
Apparently customer service is nothing that prize logic is concerned with.
They never responded to the facebook post or message I sent them.
---------- Post added at 08:19 PM ---------- Previous post was at 08:01 PM ----------
Prizelogic
8 hrs ·
Great News! If you have previously received notification that your rebate has been approved, your Samsung rebate check is being process and will be received via USPS by Friday January 23rd, 2015. It will be delivered to the address you used while registering for the rebate.
We sincerely apologize for the delay, and thank you for your patience and understanding.
Click to expand...
Click to collapse
Just as an FYI - You are not a customer of PrizeLogic, Samsung is their customer, and from what I have seen around its more likely Samsung has held back the rebates for a little extra intrest before releasing them, could be true, could be garbage, I am at 9 weeks today since I received my approval with a 6-8 week wait.
Their facebook page is public, and recently updated. https://www.facebook.com/PrizeLogic
Prizelogic
2 hrs ago
I'm happy to announce that for all those Samsung customers who have been notified that their rebate was approved, Samsung rebate checks are being placed in the mail tomorrow. If you don't receive them by Friday 1/23, please let us know.
Then they are sending my check next day air? Im betting they were not telling me the truth when they said my check will be delivered Friday.
So pre-orders went live for VZW on Friday. The forms says "out of stock until March 30th". So hopefully they will ship to arrive on that date.
Fingers crossed.
I ordered 2 of them for my business account on Friday, and the rep said that they would ship early and arrive on or before 3-30-17.
Charge processed by Verizon this evening so I imagine it will ship today, tomorrow latest. I'll advise once I see a confirmation on the shipping.
MrRadioActive said:
Charge processed by Verizon this evening so I imagine it will ship today, tomorrow latest. I'll advise once I see a confirmation on the shipping.
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Yes, same thing here. No shipment info yet.
I have a UPS tracking on my pre-order now.
ancalagon72 said:
I have a UPS tracking on my pre-order now.
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Did you get it via email? Did they do one-day or two-day shipping?
I used the link from my order confirmation email - it just updated but still not sure on shipping speed... It says UPS Ground 1
Same. UPS Ground 1. I just checked my order online, no email.
I don't have a link on my order receipt, but when I clicked around on the VZW site I finally found something that said my order was sent to warehouse for shipment. No other info as yet...
That usually means it's ready to ship awaiting pickup by the carrier. UPS will probably update the shipping details tonight once they have it in their possession.
My page finally updated with Shipper and tracking. The page says 1Z4 is the shipper and the tracking number won't work for USPS, UPS, or FedEx. But my guess is that it is all just been entered and will get "fixed" when it actually gets picked by UPS.
I got the tracking number my phone should here tomorrow.
Damn I just ordered mine this morning from my online business account portal. Looks like I'll be late to this party then
Mine shipped today via FedEx. Delivery is for tomorrow AM, but I'm an Enterprise customer...I get all the phones, and they always ship to me a day or 2 before they release in stores. Gotta love that.
I wish Sprint would follow and release early.
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DietDoubleDew said:
Damn I just ordered mine this morning from my online business account portal. Looks like I'll be late to this party then
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Make sure you sign all the documents if you doing payment Installments as they may forget to send it to you. It happened to me but I act quickly
Mine is in transit!! Has not updated a delivery time, but coming from Chester PA via UPS Ground to VA, which is one day shipping time!
Received FedEx tracking number. Arriving 3/29 by 10:30a. Business enterprise customer. Seems I get devices a day or two early. Note 7 and Pixel XL came early.
skinnytoo2 said:
Received FedEx tracking number. Arriving 3/29 by 10:30a. Business enterprise customer. Seems I get devices a day or two early. Note 7 and Pixel XL came early.
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I'm a business enterprise customer too but I only preordered the G6 at 9am CST this morning. I don't have any other updates and my order status link in the confirmation email always gives me an error message. Not good news ? oh well
Sitting at UPS in my town waiting for Verizon to "upload" something to UPS so they can deliver it, according to UPS. No early pickup either so it looks like Verizon is going to hold off on letting these be delivered until 3/30. Of course they are, that's what Verizon does