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So I have kind of an interesting situation. A few weeks ago, I ordered a new Nexus7 8gb for a gift direct from the Google Play store, and shipped via UPS. On the day it was delivered, UPS's tracking showed "Delivered to the front door" however it never made it there. So I called Google Play Support and they had me reply to an e-mail with the words "I consent" to allow them to refund the charge and "remotely disable the device" to make it "unusable as a phone or as a computing device for any purpose".
So I did that and they promptly refunded me, and I placed a new order, which ended up being delivered with no problems. However, yesterday my neighbor knocked on my door with the original shipment in hand, apparently it had been delivered next door, and they were away at the time so they hadn't seen the package until then. Out of curiosity I booted up the tablet fully expecting it to be bricked once I connected it to wifi or at most after I had attached my google account or tried to do anything on the Play Store app. However, it has so far worked flawlessly with no visible restrictions, I even updated all the apps and performed a system update with no issues.
Just to be on the safe, and more honest, side though I sent Google a follow-up e-mail to let them know what happened and that the device had not been disabled. They responded just to say that it "can be disabled at any time from now" and to make sure anything I had on there is backed up.
So my question(s) to you guys are, first has anyone had any experience with this, aka Google remotely disabling the device, and know what actually happens to it? And second, since it appears Google has no desire to collect the hardware back from me, is there any way to bring it back to life after that the disabling action has happened, via a hard-wipe and using custom ROMs ect, or will it be essentially a $200 paperweight?
Thanks!
I think, tho maybe wrong but when they send out the "kill" signal it goes out for limited time so that if the item is not switched on during that period then when it is switched on it could/should be fine.
I may be wrong but past experience with a found iphone would suggest this to be the case.
As for the last bit I would as assume that once killed only google can breathe life back into it.
Transmitted from either Nexus7 - Tab2 - GT-N7000 - i9100
alferret said:
I think, tho maybe wrong but when they send out the "kill" signal it goes out for limited time so that if the item is not switched on during that period then when it is switched on it could/should be fine.
I may be wrong but past experience with a found iphone would suggest this to be the case.
As for the last bit I would as assume that once killed only google can breathe life back into it.
Transmitted from either Nexus7 - Tab2 - GT-N7000 - i9100
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Ah ok, well if thats the case maybe I should just power it off and wait awhile before attempting to use it, if theres a chance I would be able to avoid their "kill signal" altogether.
I just assumed at the very least they would blacklist the tablet's IMEI/serial immediately, so that even if the device itself wasn't bricked it wouldn't be unable to utilize any of google's services.
Flash a custom ROM and recovery asap I say.
Good on you for being honest and telling Google about what happened. Good karma goes a long way! I'm more surprised though they didn't request you send it back to them.
styckx said:
Good on you for being honest and telling Google about what happened. Good karma goes a long way! I'm more surprised though they didn't request you send it back to them.
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Yeah, I was surprised too when they didn't respond back with instructions to send it back to them or at least have UPS come pick it up, since it was UPS who was really the one at fault.
It just seems like a waste to me that a shiny new Nexus 7 will now most likely just become trash, which is what led me to ask here if there was anything I could do to save it from an early grave.
Spare parts (screen and battery)
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Am I the only one who thinks this is wrong?
Sent from my HTC One XL using Tapatalk 2
I will give you a hundred bucks for it. I don't mind the risk involved since you contacted Google to see if they wanted it back. PM me.
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superchilpil said:
Am I the only one who thinks this is wrong?
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I'm not sure how its wrong if I notified them that I recovered the device, and all they said was "it will be disabled soon" and made no mention or request to have it sent back to them? Its apparent they don't want or need it back (I'm guessing the costs they'd incur in return shipping, handling, repackaging it, ect. would make it not really worth it for them to try to resell.), so is it wrong I'm trying to get some use out of it?
Also I believe I read that they file a claim with UPS in these instances, so most likely receive some type of reimbursement from UPS to at least mitigate the loss, which is probably another reason they haven't asked me to send it back. *shrug*
@shibbybypass - regarding your offer I'm not sure what I'm gonna do with it yet, probably going to just let it sit awhile and see what happens. But I will keep your offer in mind.
superchilpil said:
Am I the only one who thinks this is wrong?
Sent from my HTC One XL using Tapatalk 2
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Yes you are
He contacted the vendor, they did not request the unit back. Nothing wrong here.
Now if he didn't contact google, and was trying to get around the kill signal; that's another story. But unless you are calling the OP a liar.. nothing to see here.
Dude what is the status of the device now ???
Is it still working, I have a friend with the same case
But his device still on and google said its scheduled to be disabled
Wow! It's amazing how much control the corporations have over our devices. I have heard about this "kill switch" but did not believe it.
Sent from my Galaxy Nexus using xda premium
Soldier-3Point0 said:
Wow! It's amazing how much control the corporations have over our devices. I have heard about this "kill switch" but did not believe it.
Sent from my Galaxy Nexus using xda premium
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I think there are apps that give us something like that if the device is lost or stolen.
Sent from my SAMSUNG-SGH-I747 using xda premium
We owned computer / networking business in the mid 80s to mid 90s.. what happens is the seller files a claim with ups. they are compensated for there loss. UPS Does not care about the item at that point . UNLESS Google files to ups item has been found. Then ups will ask for it But only Sometimes.Obviously google is not taking this second step.. Im sure this happens more then you would think. UPS Looses alot of packages. they just handle so many more its not so well known..
As far as them killing or locking the device.. Its only for google WALLET And the wallet nfc function. If you unlock lock then re-unlock the device it will have a new nfc id .
Here is how i know the above sentence..
First i bought a 8 gb nexus 7 from play store. (8 was out of stock ). It had bad screen lift. I called google and they said i could it order a 16 then gat a rma for the 8 when the 16 comes.. So the day i got the 16 gb . before i took it out of the box. I called google got the rma for 8 gb. Got the email telling me to disable wallet. I did so.. after i opened the 16 setting it up the screen cracked under (another story i will not get into here) I called google to explain what happened . they told me to send it back and to keep the 8 until i got a replacement for the 16. While setting the 8 gb tablet back up google wallet would NOT Work..
i called google back . they told me to unlock it again . lock it back. Remove it from my wallet account.. Then i could unlock it again and set it up...
this i done. and it worked fine. So it makes me think they do NOT RENDER THE DEVICE DISABLED Only the wallet features..
sorry for. such a long story ..
since you asked them if they wanted it back and they did not . i would say your fine with keeping it.. Keep the emails documenting you contacting them.
Good Luck
Just curious to know what sort of experiences people with NFC and Google Wallet have had, before I order a Nexus 4. If you have/had a Google Wallet phone, where did you pay for things over NFC, and how common did you do it? How fast was paying for it?
k3nav7 said:
Just curious to know what sort of experiences people with NFC and Google Wallet have had, before I order a Nexus 4. If you have/had a Google Wallet phone, where did you pay for things over NFC, and how common did you do it? How fast was paying for it?
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I put it on my AT&T Galaxy S3, depending on where you are from, I used it to buy things at Meijer and McDonald's.
Other than that, not many people support it really, though a newer Walgreens in my area also supports it.
Overall though it's awesome - put your pin in, hold up your phone, done.
Seriously is awesome and I truly wish more places had it.
I only ever used it once in a while, though that was due to switching ROMs and it's a pain to get it set up again and working on a new ROM.
For some reason, my experience with my GNex has been hit or miss. Sometimes it works when I place it on the reader, sometimes it doesn't and I look like a damn idiot. I've only been able to use it at McDonalds, but it has done it at more than one location.
random1204 said:
I put it on my AT&T Galaxy S3, depending on where you are from, I used it to buy things at Meijer and McDonald's.
Other than that, not many people support it really, though a newer Walgreens in my area also supports it.
Overall though it's awesome - put your pin in, hold up your phone, done.
Seriously is awesome and I truly wish more places had it.
I only ever used it once in a while, though that was due to switching ROMs and it's a pain to get it set up again and working on a new ROM.
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That sounds pretty sweet. I wish gas stations would support it - that would be the best. How is it hard to set up?
k3nav7 said:
That sounds pretty sweet. I wish gas stations would support it - that would be the best. How is it hard to set up?
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Very easy to set up. But I don't see (now) the advantage over using my credit card. I used that 10 that comes with GNex, and then never used it again. It's a fun thing to show off to your iPhone friends, but not really practical since most stores don't support it. I just tried it in Meijer and that's it.
(If Trader Joe's support, would be another story).
I use it every time I can. The places I have used it at are mcd, Walgreen, rite aid, Albertsons used to have one, best buy, but the one here doesn't work for some reason. The problem is I hardly ever go to these places, so I never get to use it. I really wish everywhere did take it. Then I wouldn't need a real wallet. Just my id and phone.
Sent from my Galaxy Nexus using Tapatalk 2
no prob with the wallet yet
there are also rumors (due to a leaked app version) about a google wallet card, which you can activate with your phone for one transcation like a regular credit card.
http://www.androidpolice.com/2012/11/01/introducing-the-physical-google-wallet-card-coming-soon-to-google-wallet-and-more-new-features/
I buy so much from online retailers these days reliance is waning. It might be nice for the grocery store I walk past on my way home but I usually end up using my debit card to get cash back to avoid an ATM stop.
That said I've used it at Duane Reade and a few other places with no problems.
I had a bit of a panic last night because I thought I'd lost my phone. I walked around the house saying Ok Google now find my phone and nothing. I called it, nothing. I then remembered I'd registered it to the Moto care find phone app. I went to the site, gps said it was indeed in the house, so I set the alarm off.
That sucker was loud! Phone was stuck in the couch.
gunnyman said:
I had a bit of a panic last night because I thought I'd lost my phone. I walked around the house saying Ok Google now find my phone and nothing. I called it, nothing. I then remembered I'd registered it to the Moto care find phone app. I went to the site, gps said it was indeed in the house, so I set the alarm off.
That sucker was loud! Phone was stuck in the couch.
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I have mine managed using Google's Android Device Manager. I haven't tested it out yet, really. I didn't think I needed both services, and I already had my Nexus 7 in it, so stuck with that.
laur3n.newm4n said:
I have mine managed using Google's Android Device Manager. I haven't tested it out yet, really. I didn't think I needed both services, and I already had my Nexus 7 in it, so stuck with that.
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Same here, I never set up the Motorola one because you can already do it through the Play Store.
DanRo80 said:
Same here, I never set up the Motorola one because you can already do it through the Play Store.
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I've been using "Locate my droid" for a few years on various phones. I've only had to use it once, but it worked like a charm.
I've only had to use a location tracking app once when I thought I lost my phone. I had been at a bank and remembered taking my phone out to check what the date was, got to my car and drove home. Got into my apartment and realized I didn't have it. I went to my car and looked around, couldn't find it.
Went back inside and pulled up Seek Droid (I got it for free on Amazon Free App Of The Day years ago) and started tracking the location. It showed it in a neighborhood near the bank, and I thought for sure I left it there and someone snagged it. I immediately locked it (had a PIN lock but wasn't sure if it was locked or not), and tried to update tracking. It then jumped closer to the bank, to my dad's house (where I was before the bank) and then to my apartment. I waited a few minutes to see if it would settle there and it updated twice saying my apartment.
I triggered the alarm function to help me find it and went back to my car. Thinking maybe I dropped it in on the ground getting out of the car I started looking around the car and could hear the alarm faintly. I opened the car and it got louder, meaning it was in the car. Looked everywhere before finally opening the center console, and there it was. I've never put my phone in there, and still have no idea why I wold have, but I did.
I've since started using Cerberus and like it much better. It has much better features and can be hidden from the app drawer, as well as survive a factory reset. I got it for free as well from App Gratis a while back. I especially like the feature that allows you to take pictures, and trigger photos automatically after several failed unlock attempts. I had suspicions that someone was messing with my phone a few months ago and they were confirmed by getting an email of their face (and failing) to unlock it.
Moral of the story is that you should always have SOMETHING available to locate and/or wipe your phone. The Android Device Manager isn't the best, but it's free for everyone and you should enable it at the very least.
fury683 said:
Moral of the story is that you should always have SOMETHING available to locate and/or wipe your phone. The Android Device Manager isn't the best, but it's free for everyone and you should enable it at the very least.
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Why does your experience indicate it doesn't do what it's supposed to? I've never actually had to use it in a real situation, but my testing has always been accurate.
laur3n.newm4n said:
Why does your experience indicate it doesn't do what it's supposed to? I've never actually had to use it in a real situation, but my testing has always been accurate.
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Didn't mean to imply that it doesn't work, just mean that it isn't the best one available. Cerberus and other paid apps have more features that make them better, but the functionality of the ADM is fine.
I have Moto Find, Google Find and Cerberus set up on my device at the same time. Can never be too careful
Enviado de meu XT1058 usando Tapatalk
I went to Motorola 's tool because despite having decent Google fu I was unable to locate the link to Google's tool. The Motorola one is right on their support page.
So today, I got home. Poof. N7 2013 gone.
Everything else was there! My more valuable PC was still sitting there on the desk!
Kitchen door wide open. No signs of a break in. I do have the bad habit of leaving it unlocked...
Anyway, after checking everything else... surprisingly only the N7 was missing... Only and only the N7 gone.
Quite the subtle thief...
I live with a couple other housemates, and after asking if they had borrowed it, I realised we had an outsider. I doubt it was them any of my housemates, we are good friends from childhood.
Anyway, what am I able to do in order to track it?
In my haste, I did log onto Android Device Manager through Chrome, and pressed the remote Wipe button. I did not want the thief to have access to all my apps, including bank details and other payment apps like PayPal. Other apps like games, I couldn't care less.
I changed all my passwords which I could possibly think of which had apps installed in my N7.
Then it sort of dawned on me... If I remote wiped it... Did I just give the thief a free pass to a new device? Did I just save him the bother of factory resetting the device?
Which meant, I am no longer able to even track it?
Sounds like a genius idea, whoever designed that function... Why would anyone in their right mind decide to remote wipe a device had it not been stolen... Unless you're sitting on the toilet, and did not want the bother of physically tapping the screen...
So... I guess I did the thief a favour...
Please correct me if I'm wrong. Because I would still like to track this mofo, and pass it to the police.
Did you also use the lock function in Android Device Manager? I'm sorry that your tablet was stolen. Have you opened ADM after you wiped the device to check whether it can see your tablet?
Sent from my Nexus 7 using xda app-developers app
Jhall8 said:
Did you also use the lock function in Android Device Manager? I'm sorry that your tablet was stolen. Have you opened ADM after you wiped the device to check whether it can see your tablet?
Sent from my Nexus 7 using xda app-developers app
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Yeah I opened ADM and there has been no contact with it since I discovered the loss. I pushed the lock key before I chose wipe.
Maybe you should pass the message around you that your tablet has been stolen and you want the head of the guy.
Offer 50 bucks to the one who will give some info. This is what the USA did while looking for Osama.
You Know these guys can not keep their mouth shut.
Seem a teen who entered in your house. Big guys would have taken all... Not just a small tablet.
I have had reliable Android Pay experience with two phones in the past at several businesses that I visit frequently (HTC M8, and Nexus 5X), but my Nexus 6P is not doing so well.
When I try and use Android Pay, it often doesn't register at all, or acts buggy. The last time I tried using it, the Android Pay screen kept popping up rapidly as I held it on the terminal, as if it was registering over and over. At another business it took me a couple tries and moving the phone around quite a bit to get it to work, but it eventually did.
I also have tried this with two different 6P's because my first one had a screen defect, and they both had similar results.
Does anyone else have this issue? Have you have that Android Pay works better with the phone face up or face down? Or maybe if you line up the phone a certain way on the terminal?
I absolutely love this phone, but this is disappointing because my past Pay experiences have been so seamless.
I have used it several time with no issues. NFC is under the camera visor so touch that to the reader.
It seems something changed today that "fixed" Pay and even systemless does not work anymore. I'm beginning to think it's either stock and Pay or custom and no Pay. it just gets to be such a hassle.
jackpollard said:
It seems something changed today that "fixed" Pay and even systemless does not work anymore. I'm beginning to think it's either stock and Pay or custom and no Pay. it just gets to be such a hassle.
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That's what I'm beginning to think, and that's not an easy decision.
Solutions Etcetera said:
I have used it several time with no issues. NFC is under the camera visor so touch that to the reader.
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Really? That's good to know, I'll keep that in mind.
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