Android Pay Issues - Nexus 6P Q&A, Help & Troubleshooting

I have had reliable Android Pay experience with two phones in the past at several businesses that I visit frequently (HTC M8, and Nexus 5X), but my Nexus 6P is not doing so well.
When I try and use Android Pay, it often doesn't register at all, or acts buggy. The last time I tried using it, the Android Pay screen kept popping up rapidly as I held it on the terminal, as if it was registering over and over. At another business it took me a couple tries and moving the phone around quite a bit to get it to work, but it eventually did.
I also have tried this with two different 6P's because my first one had a screen defect, and they both had similar results.
Does anyone else have this issue? Have you have that Android Pay works better with the phone face up or face down? Or maybe if you line up the phone a certain way on the terminal?
I absolutely love this phone, but this is disappointing because my past Pay experiences have been so seamless.

I have used it several time with no issues. NFC is under the camera visor so touch that to the reader.

It seems something changed today that "fixed" Pay and even systemless does not work anymore. I'm beginning to think it's either stock and Pay or custom and no Pay. it just gets to be such a hassle.

jackpollard said:
It seems something changed today that "fixed" Pay and even systemless does not work anymore. I'm beginning to think it's either stock and Pay or custom and no Pay. it just gets to be such a hassle.
Click to expand...
Click to collapse
That's what I'm beginning to think, and that's not an easy decision.
Solutions Etcetera said:
I have used it several time with no issues. NFC is under the camera visor so touch that to the reader.
Click to expand...
Click to collapse
Really? That's good to know, I'll keep that in mind.
Sent from my Nexus 6P using Tapatalk

Related

Goodbye Galaxy S

I have finally sold my galaxy s i9000 today....
After about 3 weeks of using the device and having all the problems with the phone i decided to sell it.... although the decision was an easy one because it was easy to sell the phone at a profit since actually there are high demand for the phone and limited supply.... i guess most people still dont know about all the problems that this phone has.....
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
problems i faced:
- GPS very inaccurate and sometimes cannot lock signals and shows me in different country.... not to mention it cannot track continuously....
- Phone hangs when i am in a conversation and another caller comes in....
- quite frequent lags that sometimes can only be fixed by restarting the phone
- email apps takes long time to load the contents
- GSM signal quite erratic, phone must be held certain way to avoid drop in signals.... just like iphone 4 but maybe not as severe.... i am not sure....but it bothers me because i can see the signal dropping 2-3 bars when i hold it certain way
-keyboard which i just cannot get accustomed to, i dont know if its a problem of the touch screen sensor which is not precised or because of the size of the device that is a bit too wide....but the bottom line is that i find myself making lots of typing mistakes when using it one handedly
- overall samsung touchwiz quirks and the widgets are not to my liking....
- firmware fix update for my asia pacific region doesnt seem to come along fast enough... i only see one update which is the one thats giving me all the problems mentioned above..... but i see the european firmware gets update very frequently.....this makes me mad.... but the bad thing is that even the european updates seems to be still having most of the problems, especially the gps problem....
so after thinking thinking thinking... i sold it.... and i sold it after only 30 minutes of posting my advertisement in internet....
i just thought i'd share my experience......
youre the first people who dissapoint about this phone AFAIK
so how much did u sell this phone?just wanna know
I don't have any of those problems, neither do a lot of other people. Still on the stock ROM, no tweeking, nothing.
You should have asked for a replacement phone first before getting rid of it. By the looks of it there's a dodgy batch of them.
strange thing is we all want the best but its never good enough, I mean if any phone comes out and all is great people still want more and ways to better it, its human nature I guess and yes its a pain now and then but the strange thing is there is also a joy/kick out of things like roms, to get these small/big changes and play around with them, its true we can all say that it should come out and be 100% of what people paid for but......well never going to happen, and where would the fun be if it did lol
GPS I see people on about this, where I live it (north uk)tracks me from 20 meters to 2 meters (down to speed)
Tachikoma_kun said:
I don't have any of those problems, neither do a lot of other people. Still on the stock ROM, no tweeking, nothing.
You should have asked for a replacement phone first before getting rid of it. By the looks of it there's a dodgy batch of them.
Click to expand...
Click to collapse
Are you saying you never experience *ANY* lag on your phone? This sounds very strange to me, as the lag problems seem to be an inherent problem of the phone's hardware/software architecture. I can hardly believe what you are saying, or maybe you have just not used your phone intensively enough. Otherwise me and a LOT of other GS users can get ready to return their phones for a replacement.
I can understand your frustration, widjaja. The lags are very annoying, and I myself have encountered times where I got an incoming call which I simply could not answer because the phone was too busy loading the friggin' call interface. It is however clear that Samsung themselves will come with an official fix for this, and in the meantime we have the homebrew fixes. For me, this is enough reason to stick with this phone until it is fully ridded of its problems. After all, apart from the buggy annoyances, it is the most powerful Android phone out there.
widjaja74_us said:
I have finally sold my galaxy s i9000 today....
After about 3 weeks of using the device and having all the problems with the phone i decided to sell it.... although the decision was an easy one because it was easy to sell the phone at a profit since actually there are high demand for the phone and limited supply.... i guess most people still dont know about all the problems that this phone has.....
Click to expand...
Click to collapse
hey there, sorry to hear that!
this isn't meant as a response but more as a general comment on the issues you faced to compare the asian/european version (i've got the european version).
DISCLAIMER: i'm talking about my device. chime in if your experience differs from mine!
widjaja74_us said:
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
Click to expand...
Click to collapse
i hear you. although i don't get what your age has got to do with your phone but still you're right. time spent fixing things which should work out of the box is lost time. period.
widjaja74_us said:
problems i faced:
- GPS very inaccurate and sometimes cannot lock signals and shows me in different country.... not to mention it cannot track continuously....
Click to expand...
Click to collapse
my fix is immediately and as accurate as it can get with a civilian phone.
talked about the asian region gps issue with a friend yesterday and we suspected it might be something about gps being dimmed near north korea for military reasons but i guess that was just us crazy talking.
widjaja74_us said:
- Phone hangs when i am in a conversation and another caller comes in....
Click to expand...
Click to collapse
no hangs with concurrent calls whatsoever
widjaja74_us said:
- quite frequent lags that sometimes can only be fixed by restarting the phone
Click to expand...
Click to collapse
besides the lag already being discussed in another thread, i don't experience frequent lags. and even this so called lag is just a minor annoyance when compared to the performance of other android-devices or the iphone-series (at least the couple devices i got ahold of in the last years).
widjaja74_us said:
- email apps takes long time to load the contents
Click to expand...
Click to collapse
email app loading in a split second over hier (stock & gmail)
widjaja74_us said:
- GSM signal quite erratic, phone must be held certain way to avoid drop in signals.... just like iphone 4 but maybe not as severe.... i am not sure....but it bothers me because i can see the signal dropping 2-3 bars when i hold it certain way
Click to expand...
Click to collapse
i can hold my phone any way i want and have the same reception as other phones in the same area (elevator = little to no reception, top of building = great reception, subway = flaky/depends if underground/overground, etc) and with all other phones i had before.
widjaja74_us said:
-keyboard which i just cannot get accustomed to, i dont know if its a problem of the touch screen sensor which is not precised or because of the size of the device that is a bit too wide....but the bottom line is that i find myself making lots of typing mistakes when using it one handedly
Click to expand...
Click to collapse
the touchscreen sensor is perfectly calibrated and the swype-keyboard (is this the one your talking about?) is the best thing invented since touchscreens were invented. the tutorial takes 4 minutes to go through and i never want to go back now. this isn't just a productivity enhancement this is the path from "oh **** i have to answer this mail with my crappy phone keyboard" and "yeah let's write the last couple of mails on the subway then i'm home earlier".
or something like that..
widjaja74_us said:
- overall samsung touchwiz quirks and the widgets are not to my liking....
Click to expand...
Click to collapse
well there's literally hundreds of widgets to choose from and although i know you want it to work out of the box that's something you need to do for yourself as samsung can't do it right for everybody.
i'm not a huge touchwiz fan myself but it does the job (protip: LauncherPro, search for it in the market if you haven't already heard about it).
widjaja74_us said:
- firmware fix update for my asia pacific region doesnt seem to come along fast enough... i only see one update which is the one thats giving me all the problems mentioned above..... but i see the european firmware gets update very frequently.....this makes me mad.... but the bad thing is that even the european updates seems to be still having most of the problems, especially the gps problem....
Click to expand...
Click to collapse
well i'm feeling you especially with the new firmware seemingly creating more problems than it solves. but when comparing the release date of the phone with the release date of the new firmware my assessment is that samsung is on the fast side with this one. but i'm not very experienced with the company so maybe i'm just a lucky samsung-beginner
there is no official european update yet, hopefully in the coming days/weeks.
and as mentioned before i don't have the slightest issue with gps.
widjaja74_us said:
so after thinking thinking thinking... i sold it.... and i sold it after only 30 minutes of posting my advertisement in internet....
i just thought i'd share my experience......
Click to expand...
Click to collapse
again, sorry to hear that and i hope your next phone is going to satisfy your requirements!
cheers
EDIT
Samsung Galaxy S, European version, Android 2.1-update1 vanilla, non-rooted, LauncherPro
lemme guess... your gonna buy an iPhone 4? LOL
like most ppl on these sorts of threads say, most of us have had NO problems, mayb a few stalls 5-10 secs on apps.
your 36 and expect a device with this spec to be perfect.
if you want something that performs out of the box perfectly, get a nokia that only makes calls mate.
to be honest if you dont even know you can change touchwiz just by downloading an app you shouldnt have a smartphone anyway
I smell troll
Sorry to hear that. Although at times, I've felt like sending mine back when the GPS wigs out, but the rest of the phone is better than anything else out there, so I'm sitting tight and hoping/waiting for a fix.
just curious - are you in a rural area or in the city?
and with earlier phone(s) did you have strong 3G signal?
sensi_ said:
I smell troll
Click to expand...
Click to collapse
No disrespect to OP but... yea
No phone is perfect thats a fact. I have minor issues with my Galaxy S but there are ways around them, i know you said you didnt want to mess around with it but why did you buy an open source device with huge custom ability. I love the fact theres alternative for everything, i have custom keyboards, custom home screens, gmail email app of which i have 0 problems with the gmail account, everything loads in an instant.
I dont use GPS so i can't comment but i would have recommended a factory reset if you had these problems from day 1. it fixed a lot of peoples minor quirks.
I do get a little lag here and there but its bareable until an update comes out and from what ive been reading about the unofficial firmwares they are speeding up considerably.
wow if the SGS i9000 is bad for the OP, then he should never buy a Windows Mobile nor iphone based device as those are even more horrible. (that's exactly the reason why i moved to Android phones)
it'll probably make sense to just go back and use a normal 9 buttons cell phone to avoid any problem at all, then you'll have a cell phone that is good at what it does and not a multi purpose entertainment device with a build in cell phone.
skndd said:
Are you saying you never experience *ANY* lag on your phone? This sounds very strange to me, as the lag problems seem to be an inherent problem of the phone's hardware/software architecture. I can hardly believe what you are saying, or maybe you have just not used your phone intensively enough. Otherwise me and a LOT of other GS users can get ready to return their phones for a replacement.
Click to expand...
Click to collapse
Email - No issues, I can open an email, delete it, open another one and reply in a few seconds. I don't get the "10 seconds to delete an email" issue
GPS - Accurate to 12-odd feet, the occasional spaz out to 200 feet for a fraction of a second, but that's it
Menu - no lag issues, the odd stutter where it takes maybe 1/4 a second to show the transition animation, again, barely noticable
Apps - Other than "Zombies Live!" which is slow as hell, I don't get any unresponsive screens when apps load or quit
If you want I will make a video tomorrow. I am going to an airshow in the morning, but will make it when I get back in the evening.
Have to agree with extraordinary sluggishness despite battery pulls turning off animations etc...
Too bad...so much candy in this toy.
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
Click to expand...
Click to collapse
Out of curiosity.. XDA is a developers forum (hence the name).. Why would you hang around if you just want an out of the box experience??
Welldone widjaja, i totaly agree with u, samsung galaxy s, what a pile of crap, i got rid of mine (at times i felt like smashing the pile of crap with a hammer or throwing it out of the window) i know have a dell streak and i couldent be happier
Sent from my Dell Streak using XDA App
anything that runs Windows Mobile is a piece of crap, else i wouldn't have switched to an Android phone. That Dell Stinks, it's even bigger and more cumbersome than the HTC Athena
Widjaja you're not alone, i've experienced the exact same problems. It almost felt you were talking about my handset.
This would really be the best handset if it wasn't for the issues you have mentioned, really.
Sent from my GT-I9000 using XDA App
This guy brings up good points, products should always work flawlessly out of the box. And for your situation, not wanting to tinker, its probably best to replace your phone with something simpler (aria). On the other hand, a few software fixes that are already out address all these issues and make this phone, the best on the market.
Gl with your next cellphone purchase.

Google Wallet experience

Just curious to know what sort of experiences people with NFC and Google Wallet have had, before I order a Nexus 4. If you have/had a Google Wallet phone, where did you pay for things over NFC, and how common did you do it? How fast was paying for it?
k3nav7 said:
Just curious to know what sort of experiences people with NFC and Google Wallet have had, before I order a Nexus 4. If you have/had a Google Wallet phone, where did you pay for things over NFC, and how common did you do it? How fast was paying for it?
Click to expand...
Click to collapse
I put it on my AT&T Galaxy S3, depending on where you are from, I used it to buy things at Meijer and McDonald's.
Other than that, not many people support it really, though a newer Walgreens in my area also supports it.
Overall though it's awesome - put your pin in, hold up your phone, done.
Seriously is awesome and I truly wish more places had it.
I only ever used it once in a while, though that was due to switching ROMs and it's a pain to get it set up again and working on a new ROM.
For some reason, my experience with my GNex has been hit or miss. Sometimes it works when I place it on the reader, sometimes it doesn't and I look like a damn idiot. I've only been able to use it at McDonalds, but it has done it at more than one location.
random1204 said:
I put it on my AT&T Galaxy S3, depending on where you are from, I used it to buy things at Meijer and McDonald's.
Other than that, not many people support it really, though a newer Walgreens in my area also supports it.
Overall though it's awesome - put your pin in, hold up your phone, done.
Seriously is awesome and I truly wish more places had it.
I only ever used it once in a while, though that was due to switching ROMs and it's a pain to get it set up again and working on a new ROM.
Click to expand...
Click to collapse
That sounds pretty sweet. I wish gas stations would support it - that would be the best. How is it hard to set up?
k3nav7 said:
That sounds pretty sweet. I wish gas stations would support it - that would be the best. How is it hard to set up?
Click to expand...
Click to collapse
Very easy to set up. But I don't see (now) the advantage over using my credit card. I used that 10 that comes with GNex, and then never used it again. It's a fun thing to show off to your iPhone friends, but not really practical since most stores don't support it. I just tried it in Meijer and that's it.
(If Trader Joe's support, would be another story).
I use it every time I can. The places I have used it at are mcd, Walgreen, rite aid, Albertsons used to have one, best buy, but the one here doesn't work for some reason. The problem is I hardly ever go to these places, so I never get to use it. I really wish everywhere did take it. Then I wouldn't need a real wallet. Just my id and phone.
Sent from my Galaxy Nexus using Tapatalk 2
no prob with the wallet yet
there are also rumors (due to a leaked app version) about a google wallet card, which you can activate with your phone for one transcation like a regular credit card.
http://www.androidpolice.com/2012/11/01/introducing-the-physical-google-wallet-card-coming-soon-to-google-wallet-and-more-new-features/
I buy so much from online retailers these days reliance is waning. It might be nice for the grocery store I walk past on my way home but I usually end up using my debit card to get cash back to avoid an ATM stop.
That said I've used it at Duane Reade and a few other places with no problems.

Google taking a beating over Nexus 7 problems...

On Google groups people are upset, and rightfully so.
http://productforums.google.com/forum/#!category-topic/nexus/nexus-7/Tetp20r-REo
The Nexus 7 touchscreen problem has been ignored by google, Asus, the tech press......
Google has had a free pass long enough.
I'm glad I was able to return mine.
I hope you guys are paying attention to how they are handling this defect.....IGNORE IT.
I would advise to never buy from a company who ignores or runs from problems.
Mine works fine and most of the complaints are exaggerated as usual
Sent from my HTC One using Tapatalk
z0phi3l said:
Mine works fine and most of the complaints are exaggerated as usual
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Sure they are......:good:
z0phi3l said:
Mine works fine and most of the complaints are exaggerated as usual
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Mine does have this annoying touch problems, and it's really annoying. Yours fine? Good, please don't disrespect others complaint if yours "fine".
This is the kind of thing I don't understand, someone does a thread of the issue/news on it and suddenly comes people with their "fine" product and post how "fine" theirs are or/and that they don't care.
If your Nexus is "fine", then no need to read about it, enjoy it, but there are a lot of us who got a bad unit, I can't return it because it started after the 15 days of return warranty, so I'm stuck with it.
z0phi3l said:
Mine works fine and most of the complaints are exaggerated as usual
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I don't have breast cancer so most of the complaints are exaggerated as usual.
See the flaw in your logic?
NekroWolfen said:
Mine does have this annoying touch problems, and it's really annoying. Yours fine? Good, please don't disrespect others complaint if yours "fine".
This is the kind of thing I don't understand, someone does a thread of the issue/news on it and suddenly comes people with their "fine" product and post how "fine" theirs are or/and that they don't care.
If your Nexus is "fine", then no need to read about it, enjoy it, but there are a lot of us who got a bad unit, I can't return it because it started after the 15 days of return warranty, so I'm stuck with it.
Click to expand...
Click to collapse
Yup, and the 15 day return period is a joke as well.
All defects should be covered by a free replacement warranty equal to the product warranty.....NOT REPAIR...and the customer should not pay a dime for shipping.
At least one year......after the way Google has handled this they should extend the free replacement warranty to 3 years. (Yeah right)
I'm not buying an Asus device again that's for sure, at least not until the product is well tested...
NekroWolfen said:
I'm not buying an Asus device again that's for sure, at least not until the product is well tested...
Click to expand...
Click to collapse
Same here.....Google could have kept me by taking care of the problem.
I'm done with them too. They gave me the run around so bad I'm still dizzy.....
NekroWolfen said:
Mine does have this annoying touch problems, and it's really annoying. Yours fine? Good, please don't disrespect others complaint if yours "fine".
This is the kind of thing I don't understand, someone does a thread of the issue/news on it and suddenly comes people with their "fine" product and post how "fine" theirs are or/and that they don't care.
If your Nexus is "fine", then no need to read about it, enjoy it, but there are a lot of us who got a bad unit, I can't return it because it started after the 15 days of return warranty, so I'm stuck with it.
Click to expand...
Click to collapse
Please don't disrespect us who have perfectly working products by only calling out those who have issues.
Mine works fine.
I'm not sure if 7 people in that thread is really Google taking a beating. Also, it really isn't Google's problem. It is Asus'. How many tablets were sold vs how many have the issue. I got mine on launch day and no issue. I've had to send a few different items back to Asus in the past and had to pay shipping every time, but then again, $7 for shipping vs having to buy a new item is ok in my eyes. What a gimme gimme gimme world we live in.
DaemonAshra said:
Please don't disrespect us who have perfectly working products by only calling out those who have issues.
Mine works fine.
Click to expand...
Click to collapse
Next time, read well before quoting something directed to another user. I was specifically quoting him for saying that most of the complaints were exagerated, were a touch problem on a touch screen device is definitely not exagerated, besides how could you know if your device is working "fine". My quote wasn't directed at you, not interested in continuing this.
johnomaz said:
I'm not sure if 7 people in that thread is really Google taking a beating. Also, it really isn't Google's problem. It is Asus'. How many tablets were sold vs how many have the issue. I got mine on launch day and no issue. I've had to send a few different items back to Asus in the past and had to pay shipping every time, but then again, $7 for shipping vs having to buy a new item is ok in my eyes. What a gimme gimme gimme world we live in.
Click to expand...
Click to collapse
ROFL!!
"A gimme gimme world!!" - You are a corporations dream come true!!!
I paid for a defective product and in my business, I take care of my customers who receive defects.
You are SO wrong.
Such a "gimme gimme world" that I just spent money on a new tablet that actually WORKS!!! Nobody gave it to me!! IMAGINE THAT. I spent my hard earned dollars and received a functioning product - WOW!! What a novel concept.
No need to be a prick.....and you were one.
I currently have a mild problem with the touch, it's not as bad as some but its still annoying. Has anyone who has rooted and installed a custom rom experience the touch problem go away?
JJbdoggg said:
I don't have breast cancer so most of the complaints are exaggerated as usual.
See the flaw in your logic?
Click to expand...
Click to collapse
You use the word "so" where he uses "and". Two very different words and uses. I'm sorry if someone close has developed some form of cancer but don't bring it to an Android forum...:good:
Edit: Google isn't taking near the beating as you nay sayers lol
Mine's been working fine with no issues *knocks on wood*. I got it at launch. I don't expect any device to launch without issues but maybe it's just me. I'm not seeing this as a common widespread issue.
Mandelbrot.Benoit said:
You use the word "so" where he uses "and". Two very different words and uses. I'm sorry if someone close has developed some form of cancer but don't bring it to an Android forum...:good:
Edit: Google isn't taking near the beating as you nay sayers lol
Click to expand...
Click to collapse
Okay replace and with so, my point still stands.
I also don't see how my analogy would be offensive to someone who knows someone with breast cancer so don't turn it into that, you also don't make the rules so I'll bring it up if I want to.
ilikeguitars said:
I currently have a mild problem with the touch, it's not as bad as some but its still annoying. Has anyone who has rooted and installed a custom rom experience the touch problem go away?
Click to expand...
Click to collapse
Yup.
My touchscreen was mildly effected also. Mostly the missing touch problem when not holding the device (ie: sitting on a table or such).
Rooted using the forum tutorials, installed sfhub's ts10 update and the touchscreen works fine now. No skips, no missing or ghost touches.
For the record, I've only been using android for about 2 weeks now so it's not that hard to learn how to apply the fix that worked on mine.
Now, should an end user have to do you this to their device? Nope, it should come this way. For mine it was such an easy fix, it would seem they have no excuse for not designing the software properly in the first place.
I quite like the rest of the devices features (ie: nice screen, battery life, speed, just right size for book reading and fitting in my coat pocket, etc) and it's quickly becoming a favorite device of mine.
As to those saying thiers works fine, I think they are valid comments. Not all the devices are effected and as is normal with human behavior, those that feel "screwed" are often the ones who are the loudest. Not that they're not justified in being upset with getting a "broken" product, they are.
But it is equally valuable to hear from those that get products that work.
How else are we going to know if there are more bad than good if we don't also hear from "the good"?
JJbdoggg said:
Okay replace and with so, my point still stands.
I also don't see how my analogy would be offensive to someone who knows someone with breast cancer so don't turn it into that, you also don't make the rules so I'll bring it up if I want to.
Click to expand...
Click to collapse
You're absolutely right: I don't make the rules and you can bring it up if you want to. I was simply suggesting that life and death disease analogies can always offend Someone and might be a little overboard on an Android forum.
You would need to replace so with and. He was making two separate points and connecting with the word and, while you are expressing cause-effect with so (should be used in conclusion). Though due to ambiguity I could be completely wrong. You brought up logic. I just thought it would be easier for two rational human beings to get to the same spot.
And my G2 screen is wonkier than my Nexus 7. Turning it off and back on seems to solve it though.
Guys, let's not argue about whether what's important to one is also important to you. Everyone has their own opinion. It looks like enough people are upset about the issues, and that is a fact.
I am one of those people. After devs here on XDA put together near perfect AOSP roms for my ThunderBolt, I expected stuff coming out of Google directly to be rock solid. N7 is my first Nexus device, and I am quite disappointed with regular random reboots that I still have, as well as intermittent touch screen issues. For example, I can't play Subway Surfers since N7 keeps ignoring some portion of screen touches (leading me to crash lol).
My HTC DNA, however, is rock solid on the stock rom. Why can't a Nexus device be the same? People typically complain of manufacturers adding stuff to android that makes it worse. Well, I am not so ready to say that now. As far as I am concerned, HTC is doing a better job with their devices than Google.
PS, TB was buggy when it came out, but all the bugs were subsequently fixed, even on Verizon!
Sent from my HTC6435LVW using Tapatalk
cowisland said:
Guys, let's not argue about whether what's important to one is also important to you. Everyone has their own opinion. It looks like enough people are upset about the issues, and that is a fact.
I am one of those people. After devs here on XDA put together near perfect AOSP roms for my ThunderBolt, I expected stuff coming out of Google directly to be rock solid. N7 is my first Nexus device, and I am quite disappointed with regular random reboots that I still have, as well as intermittent touch screen issues. For example, I can't play Subway Surfers since N7 keeps ignoring some portion of screen touches (leading me to crash lol).
My HTC DNA, however, is rock solid on the stock rom. Why can't a Nexus device be the same? People typically complain of manufacturers adding stuff to android that makes it worse. Well, I am not so ready to say that now. As far as I am concerned, HTC is doing a better job with their devices than Google.
PS, TB was buggy when it came out, but all the bugs were subsequently fixed, even on Verizon!
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
Couldn't say it better, let's keep it a happy forum, and just to reflect what you just said, the same thing goes for me with Dead Trigger 2, I can't play it because of this, it's simply NOT fair, after I paid for this device.

Bootloop issue on Nexus 6P

There was an article today on xda that talked about a class action lawsuit against LG because multiple phones they make are going into a boot loop of death--sound familiar? The problem is defective solder that can't withstand the heat the phone generates and, over time, separates a connection to the motherboard. The problem with the 6P is almost certainly the exact same. That means there is likely nothing a 6P owner can ultimately do to prevent the boot loop of death from eventually happening to their phone. The simple act of charging the phone with the quick charge function makes the phone quite warm. On top of that (for those on stock) since the January OTA Google has been defaulting the stock kernel settings to those for high performance, which not only is causing battery drain that some users have been complaining about but also makes the phones run much warmer. This means the 6P will likely die even faster.
For some of us this was a 600-700 phone purchased new and (mine is a 128gig model) and for that money, it's not unreasonable to expect a phone to last for longer than 12-18 months, which is probably going to turn out to be the ultimate lifespan for these things.
I'm curious if anybody else has any thoughts on this situation. To my mind, both Google and Huawei knew that these phones were defective and should have recalled them. Instead, they are riding out the warranty and when the phone inevitably breaks telling owners that they are SOL.
Does anyone think it would be worthwhile for Nexus 6P owners to file a class action lawsuit against Google and Huawei or do you think it would be a waste of time? Are you OK buying a supposedly premium phone that likely won't last a full two years?
jhs39 said:
There was an article today on xda that talked about a class action lawsuit against LG because multiple phones they make are going into a boot loop of death--sound familiar? The problem is defective solder that can't withstand the heat the phone generates and, over time, separates a connection to the motherboard. The problem with the 6P is almost certainly the exact same. That means there is likely nothing a 6P owner can ultimately do to prevent the boot loop of death from eventually happening to their phone. The simple act of charging the phone with the quick charge function makes the phone quite warm. On top of that (for those on stock) since the January OTA Google has been defaulting the stock kernel settings to those for high performance, which not only is causing battery drain that some users have been complaining about but also makes the phones run much warmer. This means the 6P will likely die even faster.
For some of us this was a 600-700 phone purchased new and (mine is a 128gig model) and for that money, it's not unreasonable to expect a phone to last for longer than 12-18 months, which is probably going to turn out to be the ultimate lifespan for these things.
I'm curious if anybody else has any thoughts on this situation. To my mind, both Google and Huawei knew that these phones were defective and should have recalled them. Instead, they are riding out the warranty and when the phone inevitably breaks telling owners that they are SOL.
Does anyone think it would be worthwhile for Nexus 6P owners to file a class action lawsuit against Google and Huawei or do you think it would be a waste of time? Are you OK buying a supposedly premium phone that likely won't last a full two years?
Click to expand...
Click to collapse
You can try.
I'm in because I had to RMA my phone with a blank screen.
Paid the deductible to get it replaced.
tech_head said:
You can try.
I'm in because I had to RMA my phone with a blank screen.
Paid the deductible to get it replaced.
Click to expand...
Click to collapse
I wouldn't know where to start and don't know any lawyers. But I seriously doubt that very many 6Ps will still be running by the time they are two years old. Shortly after a year seems to be when it's happening for a lot of people. I baby my phone but I still expect it to be dead by fall because my warranty expires in July. Currently I'm on Project Fi, which I like. That means I'll either have to buy a Pixel which is overpriced and apparently very difficult to root and mod or switch to another carrier so I can get something like a One Plus which is easy to root and mod and has a vibrant developer community. I'm not happy that I spent so much on this phone and it likely won't last two years. I have much older, far cheaper smartphones that still function fine. My Galaxy 3 still works perfectly. But this phone was apparently built like crap and nobody seems to want to hold Google and Huawei responsible for that.
Not sure where this will go, but I'm a 6P owner and watching the situation closely in these places:
https://code.google.com/p/android/issues/detail?id=230848
https://www.xda-developers.com/nexus-6p-users-experiencing-random-bootloops/
So far I'm good. But it happens suddenly much of the time.
Az_Biker said:
Not sure where this will go, but I'm a 6P owner and watching the situation closely in these places:
https://code.google.com/p/android/issues/detail?id=230848
https://www.xda-developers.com/nexus-6p-users-experiencing-random-bootloops/
So far I'm good. But it happens suddenly much of the time.
Click to expand...
Click to collapse
do you think google have a solution for this big brob with flash because in my contry we don t have warranty
Az_Biker said:
Not sure where this will go, but I'm a 6P owner and watching the situation closely in these places:
https://code.google.com/p/android/issues/detail?id=230848
https://www.xda-developers.com/nexus-6p-users-experiencing-random-bootloops/
So far I'm good. But it happens suddenly much of the time.
Click to expand...
Click to collapse
Hello...
You can also follow this thread:
https://forum.xda-developers.com/nexus-6p/help/boot-loop-death-nexus-6p-t3533528
By the way... Every week there are new users reporting the same issue. I don't count those who also open new threads in Q/A section...
This is getting crazy. Seeing LG is now sued, it gives at least some hope that something will be done with Huawei.
How much people have a nice brick now?! And Google/Huawei who tell them since their warranty ended a few days/weeks/months ago, they won't fix their device. Though some had exceptions and have had their device replaced/repaired, others pay for a motherboard replacement. A Device that already costed them 700$ or more and now the repair!
Also some people kept harassing Google/Huawei because the first person they called didn't accept to replace/repair their device. They tried again and after 2 or 3 calls they finally successed! Isn't it crazy?! Like if you give up at first try, you're just fuxxed...
Though with all this, you're not even sure it won't fail anymore. As they didn't acknowledge the issue, nor they did state they took measures to fix the problem...
I haven't experienced the issue yet, but the phone is exactly one year old. My wife uses it now since i upgraded. It's just boring to backup photos every few days, fearing it suddenly breaks!
They deserve a little punishment in my opinion. :angel:
leroilion02 said:
do you think google have a solution for this big brob with flash because in my contry we don t have warranty
Click to expand...
Click to collapse
I'd like to think that Huawei/Google would step up and at least offer a 50% disc on new device or 50% refund on bricked 6Ps. Anything other than, SORRY, it's out of warranty (even though thousands of devices are having the same issue)...
5.1 said:
Hello...
You can also follow this thread:
https://forum.xda-developers.com/nexus-6p/help/boot-loop-death-nexus-6p-t3533528
By the way... Every week there are new users reporting the same issue. I don't count those who also open new threads in Q/A section...
This is getting crazy. Seeing LG is now sued, it gives at least some hope that something will be done with Huawei.
How much people have a nice brick now?! And Google/Huawei who tell them since their warranty ended a few days/weeks/months ago, they won't fix their device. Though some had exceptions and have had their device replaced/repaired, others pay for a motherboard replacement. A Device that already costed them 700$ or more and now the repair!
Also some people kept harassing Google/Huawei because the first person they called didn't accept to replace/repair their device. They tried again and after 2 or 3 calls they finally successed! Isn't it crazy?! Like if you give up at first try, you're just fuxxed...
Though with all this, you're not even sure it won't fail anymore. As they didn't acknowledge the issue, nor they did state they took measures to fix the problem...
I haven't experienced the issue yet, but the phone is exactly one year old. My wife uses it now since i upgraded. It's just boring to backup photos every few days, fearing it suddenly breaks!
They deserve a little punishment in my opinion. :angel:
Click to expand...
Click to collapse
Thanks. It would be nice if companies were held to some quality of manufacture law for things like this that happen after the warranty period. It's as if they think "we only have to make it last ONE YEAR, then it can fall apart after the warranty is over"... When thousands of devices are having similar issues, that's not just a coincidence!
Az_Biker said:
I'd like to think that Huawei/Google would step up and at least offer a 50% disc on new device or 50% refund on bricked 6Ps. Anything other than, SORRY, it's out of warranty (even though thousands of devices are having the same issue)...
Thanks. It would be nice if companies were held to some quality of manufacture law for things like this that happen after the warranty period. It's as if they think "we only have to make it last ONE YEAR, then it can fall apart after the warranty is over"... When thousands of devices are having similar issues, that's not just a coincidence!
Click to expand...
Click to collapse
It always reminds me of the Samsung TVs case: https://www.cnet.com/news/samsung-settlement-warrants-older-tvs-with-faulty-capacitors/
They accepted to fix the faulty units and extended the warranty. If you read the post till the end though, this is the best part:
"Samsung officially denies the complaints in the suit"
Although they denied their TVs having a problem, they knew they would loose sooner or later. So they just they settled the lawsuit to avoid further costs. This is no rocket science...
For me, this is called programmed obsolescence. A technic widely used by almost all electronic devices manufacturers these days. Huawei should replace faulty motherboards. No matter how old those are! And extend the warranty on the new hardware.
Cheers...
It feels like i paid for a Premium brick costing 700 dollars!
Well, I too, am in the bootloop of death club... Here's my story if anyone wants a read.
https://plus.google.com/117402788701749987746/posts/5y5PNrvg3fN
Guess I'll try my luck with Huawei and see what they say.
jhs39 said:
Does anyone think it would be worthwhile for Nexus 6P owners to file a class action lawsuit against Google and Huawei or do you think it would be a waste of time? Are you OK buying a supposedly premium phone that likely won't last a full two years?
Click to expand...
Click to collapse
Sounds as if it is beginning: https://forum.xda-developers.com/showpost.php?p=71860686&postcount=706
See also:
http://www.androidpolice.com/2017/04/14/google-may-sued-nexus-6p-early-shutdown-bootloop-issues/
So I just got off the phone with Huawei and unfortunately I am 4 months out of warranty. Said I can send it in to fix it and they'll let me know how much its gonna cost. I am so pissed right now. This is ridiculous. They're blaming the latest 7.1.2 update from Google and how it's not just the 6p it's affecting...hmmm Who's telling the truth?
treezy26 said:
So I just got off the phone with Huawei and unfortunately I am 4 months out of warranty. Said I can send it in to fix it and they'll let me know how much its gonna cost. I am so pissed right now. This is ridiculous. They're blaming the latest 7.1.2 update from Google and how it's not just the 6p it's affecting...hmmm Who's telling the truth?
Click to expand...
Click to collapse
Read this post. Follow the link and read: https://forum.xda-developers.com/showpost.php?p=71860686&postcount=706
Also... No need to post the same message three times
Cheers...
5.1 said:
Read this post. Follow the link and read: https://forum.xda-developers.com/showpost.php?p=71860686&postcount=706
Also... No need to post the same message three times
Cheers...
Click to expand...
Click to collapse
I have seen this and going to look into it further.
Also... I posted it 5 times, just in different threads...:silly:
treezy26 said:
Also... I posted it 5 times, just in different threads...:silly:
Click to expand...
Click to collapse
Spam?
5.1 said:
Spam?
Click to expand...
Click to collapse
You call it spam, I call it desperate...
treezy26 said:
You call it spam, I call it desperate...
Click to expand...
Click to collapse
I understand you. Even though I haven't got the issue yet and since my wife takes a lot of pics with (my ex) her N6P, i have to backup up almost every day. Doing this since the beginning of this issue. It's really boring.
I wish you luck! Try contacting Huawei again. Hopefully you'll talk to another tech who'll acknowledge the issue and will repair/replace.your phone. Don't give up!.
Or else, fill the lawyer's survey! :good:
PS: Huawei blamed first 7.0 update, then 7.1 and now 7.1.2. lol...
Good luck...
5.1 said:
I understand you. Even though I haven't got the issue yet and since my wife takes a lot of pics with (my ex) her N6P, i have to backup up almost every day. Doing this since the beginning of this issue. It's really boring.
I wish you luck! Try contacting Huawei again. Hopefully you'll talk to another tech who'll acknowledge the issue and will repair/replace.your phone. Don't give up!.
Or else, fill the lawyer's survey! :good:
PS: Huawei blamed first 7.0 update, then 7.1 and now 7.1.2. lol...
Good luck...
Click to expand...
Click to collapse
Well I was so frustrated that I went ahead and ask them to go ahead and send me the stuff needed to send it back. Hopefully whenever it gets there, I can speak with someone else and talk them into fixing it for free. Thanks.
treezy26 said:
Well I was so frustrated that I went ahead and ask them to go ahead and send me the stuff needed to send it back. Hopefully whenever it gets there, I can speak with someone else and talk them into fixing it for free. Thanks.
Click to expand...
Click to collapse
Ah...
Keep harassing them until they repair/replace your device free of charge!
Good luck...
Add Me to the growing list
Yep, my 6p- Aluminum 32GB phone had the problem. Same issue plaguing others too, infinite bootloop. Android Recovery Mode doesn't fix it, nothing does.
I sent it to Huawei on 3/10/17 and its now 4/14/17 and they still haven't given me back the phone. The message they give me is "the phone is fixed and is just waiting to be shipped"..... yeah sure I have been told this 4 time since 3/24/17, an ETA please? No, no ETA. You start to get suspicious the second time around and downright furious on the 3rd......and 4th time 21 FREAKING DAYS LATER. Had it escalated today 4/14/17. Hoping for the best:laugh::laugh:yeah no I'm not. Lawsuit time?

How many of you have dying touchscreen issues?

My mi 9t has recently developed touchscreen issues. It's not the "ghost touch" that people talk about, but actual phantom touches confirmed by turning on touch viability under developer settings. Right under the pull down menu is getting constantly touched in a line. This problem is even worse when the phone gets twisted even with little force. My phone has never been dropped, doesn't have a scratch on it anywhere, no water has touched it ect. I'm considering buying a new one (no warranty), but want to know how common this is before I consider a different device.
Please let me know if you've experienced this hardware issue as I've confirmed that it's not software, and no common "fix" can fix hardware.
I have the same exact problem as you described. Also thinking about new phone, it's sad because I really like this phone but this problem is getting only worse for me ?
vanillaLVL said:
I have the same exact problem as you described. Also thinking about new phone, it's sad because I really like this phone but this problem is getting only worse for me ?
Click to expand...
Click to collapse
How long have you had your phone by the way? I owned mine for about 5 months before the issue seemed to get really bad, but it showed up after about 3 months.
kdb424 said:
How long have you had your phone by the way? I owned mine for about 5 months before the issue seemed to get really bad, but it showed up after about 3 months.
Click to expand...
Click to collapse
I have it for 5 months as well now and this problem started to appear about 1 month ago
just replace, its hardware problem, so use warranty
yaro666 said:
just replace, its hardware problem, so use warranty
Click to expand...
Click to collapse
I'm a US based buyer and don't have warranty. I have looked at the cost of replacement and it's over half of the cost of the phone for the parts alone, so not worth it.

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