Meltdown?!? Oh my! - Galaxy S III General

Well this certainly would be a deal breaker.
http://m.pocketnow.com/2012/06/21/g...ng-aware-of-the-problem/?wpmp_switcher=mobile
Sent from my SGH-T959 (thank you TeamWhiskey!) using XDA

there are already like 2 threads about this.. did we need another?

Welcome to two days ago OP.
close thread please.
Sent from my GT-I9300 using xda premium

CatThief said:
Well this certainly would be a deal breaker.
http://m.pocketnow.com/2012/06/21/g...ng-aware-of-the-problem/?wpmp_switcher=mobile
Sent from my SGH-T959 (thank you TeamWhiskey!) using XDA
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This would of made a great at&t 4G commercial

Now if only Samsung would care this much about lesser issues like the screen problems.

Oh no. Oh no! OH YEAH!
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Old..... and dupe thread.

wow...
and here I thought my S3 is way more cooler than my old S2...

demonwind said:
Now if only Samsung would care this much about lesser issues like the screen problems.
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Click to collapse
What screen problems?
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Yes, one reported melted phone and suddenly all of the millions of phones out there are ticking time bombs? Don't be silly...
Sent från mein I9300 via Tapatalk 2. Kyllä!

shevo said:
wow...
and here I thought my S3 is way more cooler than my old S2...
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Click to collapse
It is, the battery is a different story.

graffixnyc said:
there are already like 2 threads about this.. did we need another?
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Click to collapse
I did not see them. Thank you for your graceful kindness in pointing that out.
Sent from my SGH-T959 (thank you TeamWhiskey!) using XDA

Love it.
I love all the Samsung name calling that's going on in the comments of the article in the OP.
So, lets look at this, 9 million devices pre-ordered, god only knows how many others sold, already. 1 in 9 million catches fire and melts, and all of a sudden Samsung has gone completely wrong?
I wish people would grow up. As for the one guy with a One X, I just like a comment I read here on XDA somewhere that people justify to themselves their purchase by making out they got the best device for one reason or another.
All I can say is, when it comes from an S3 owner, it's true, we really do have the best consumer mobile device on the planet xD
:cyclops: I wish we had a troll smiley.

It is, the battery is a different story.
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Click to collapse
If you bothered looking up the other discussion thread and the original photos of the damaged phone, you'd soon see that the battery is one of the few components it could NOT have been.

i hope that fake picture does work it's magic like it was supposed to.
so guys, please watch those pictures closely. it' is claimed that the phone melted by itself, right ? so this means the heat source has to be inside of the phone. if you burn something from the outside with a lighter for example you will get black marks on the item where you hold the lighter to and not so dark black marks on the areas around it.
so when this phone did melt because of an very high internal heat source, why is the most black part of the phone on the outside and the less black marks further away from the phones border?
in addition to that just look at a picture of the disassembly of the phone and where the heat source would have needed to be, if it melted because of inner parts of the phone. (keep in mind it's still BS because the marks that are visible on the phone point to someone using external heat.)
at the point of the black marks is only a screw hole (left to the microusb port), so do you really think the holding of a screw or a screw itself would magically heaten up to such an extent?
if you check the other ifixit-teardown pictures you clearly see that apart from that metallic holding for a screw there is not even a chip where the supposed melt down occured. surely the creater of this fake picture wants to make you believe that the empty space did heat up so much that it melted, lol
i don't want to point fingers here, but it is extremely telling how much energy some people spend just to convince others that the galaxy s3 is crap and their phone (most of the cases the one x) is better. there is no reasonable explanation for those people other than psychological deficit which leads them to spend unusual amounts of energy to worsen samsungs reputation or justify their own choice of another phone. a healthy human being would just not care about other phones. if you are satisfied with your own decision you are at ease and would not even try to point fingers at others and how the others are (allegedly) worse.
the fact that samsung said "it nows of that case" is the standard call center reply, to let the customers think that "everything is in check". just think what the feel of the customer was, when the support tells him "hey, we never heard of such a thing and have no clue what to do".

v1rtu4l said:
i hope that fake picture does work it's magic like it was supposed to.
so guys, please watch those pictures closely. it' is claimed that the phone melted by itself, right ? so this means the heat source has to be inside of the phone. if you burn something from the outside with a lighter for example you will get black marks on the item where you hold the lighter to and not so dark black marks on the areas around it.
so when this phone did melt because of an very high internal heat source, why is the most black part of the phone on the outside and the less black marks further away from the phones border?
in addition to that just look at a picture of the disassembly of the phone and where the heat source would have needed to be, if it melted because of inner parts of the phone. (keep in mind it's still BS because the marks that are visible on the phone point to someone using external heat.)
at the point of the black marks is only a screw hole (left to the microusb port), so do you really think the holding of a screw or a screw itself would magically heaten up to such an extent?
if you check the other ifixit-teardown pictures you clearly see that apart from that metallic holding for a screw there is not even a chip where the supposed melt down occured. surely the creater of this fake picture wants to make you believe that the empty space did heat up so much that it melted, lol
i don't want to point fingers here, but it is extremely telling how much energy some people spend just to convince others that the galaxy s3 is crap and their phone (most of the cases the one x) is better. there is no reasonable explanation for those people other than psychological deficit which leads them to spend unusual amounts of energy to worsen samsungs reputation or justify their own choice of another phone. a healthy human being would just not care about other phones. if you are satisfied with your own decision you are at ease and would not even try to point fingers at others and how the others are (allegedly) worse.
the fact that samsung said "it nows of that case" is the standard call center reply, to let the customers think that "everything is in check". just think what the feel of the customer was, when the support tells him "hey, we never heard of such a thing and have no clue what to do".
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Click to collapse
If you actually check iFixit yourself as you suggested and check the back of the board at the same position you will notice that the bottom capacitive microphone is in exactly that position, and since it is a type of capacitor, it can blow up like that. Stop with your consipiracy bull****, malfunctions happen and this is just another of them, although a weird one. It had nothing to do with the battery or any other of the more complex components.

AndreiLux said:
If you actually check iFixit yourself as you suggested and check the back of the board at the same position you will notice that the bottom capacitive microphone is in exactly that position, and since it is a type of capacitor, it can blow up like that. Stop with your consipiracy bull****, malfunctions happen and this is just another of them, although a weird one. It had nothing to do with the battery or any other of the more complex components.
Click to expand...
Click to collapse
Exactly.
So f*cking what if ONE component in ONE phone malfunctions!!
Samsung will replace his phone, all will be good in the world again, let it go.
#****happens #unnecessaryhashtagsonxda
Sent from my GT-I9300 using xda premium

Dupes... dupes everywhere!
Closed

Related

X2 Case cracking already!!!

After going through this with my X1 which I took very good care of, I was sure to be extra careful with the X2.
SE blamed HTC for the design flaw that lead to cracks in the X1, well SE... what do you say about the X2 then???
After picking up my phone yesterday I felt a sharper more jagged feel near my camera button. I did not pay attention to it at first, but I felt it again and took a closer look. This is what I found!
DO NOT REPOST OR UPLOAD THESE PICTURES ANYWHERE ELSE WITHOUT MY PERMISSION!(linking to this thread is ok)
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Here you can see the crack goes through to where the metal tab for the battery cover locks.
So the question remains, was I just unlucky? Anybody else notice cracking there in that spot? Looking at it closely I can tell you it's awfully thin and I can't see it holding up for very long.
The only thing I can say that I do differently from the average X2 owner is swap out my batteries every day. I have a standalone charger and 2 spare batteries since my X1 and I prefer to swap fresh batteries every morning instead of using USB to charge so that I don't prematurely wear out (or break) the USB jack, as was a problem with some X1s. Surely this can't cause abnormal case cracking can it???
****, i jsut looked and i have a crack too.. omg i have taken good care of this phone
mtechfan your not alone with the swapping of the battery's each day i did this with my C902. i dont have a crack by the cam button but i have just noticed that were the stylis slides in the little clip that helped lock it in place is no longer there
Well, we better all check our phones!
If we look at this from a design view... I think that the plastic bit that has the clip, that holds onto the battery cover is too thin.
I can imagine the other one on the top side failing just the same.
the back cover hinges near to that point, wouldnt be surprised if it puts extra stress on that side. i dnt think they designed it in mind with people swapping the battery every day.
had my X2 over 5months and touch wood not a crack or anything on it so far. i dont swap the battery though. my x1 had cracks, keyboard failures, peeling varnish from back cover and all manner of problems by 5months...
i was only inspecting my phone the other day and thinking to myself at how well the X2 has lasted compared to the X1. very pleased with the build quality so far.
i think we will have to recommend to everyone to avoid taking off the back cover more than they have too...
anothadave said:
i think we will have to recommend to everyone to avoid taking off the back cover more than they have too...
Click to expand...
Click to collapse
Well, that does not solve the problem. It is a ticking time bomb, who says it wont crack anyways? amdx2 does not mention swapping batteries.
mtechfan said:
Well, that does not solve the problem. It is a ticking time bomb, who says it wont crack anyways? amdx2 does not mention swapping batteries.
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Click to collapse
The back side area only cracked for that person because of careless ness. When you putting on the battery cover on any phone and you dont take time to see what your doing thats what gonna happen. The X2 battery cover has to metal strips at the side to be placed on the grove of the phone< when you dont place it in the grove properly it will push out the side of the phone and may brake just like what you see in those pictures you see there. So we cant blame SE for our negligence
oubsty said:
The back side area only cracked for that person because of careless ness. When you putting on the battery cover on any phone and you dont take time to see what your doing thats what gonna happen. The X2 battery cover has to metal strips at the side to be placed on the grove of the phone< when you dont place it in the grove properly it will push out the side of the phone and may brake just like what you see in those pictures you see there. So we cant blame SE for our negligence
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Click to collapse
Don't be so bloody ignorant, jumping to assumptions like that! Did you even bother to read the text?
That is my phone and I KNOW HOW TO PUT THE DAMN BATTERY COVER ON! I take very good care of every device I have ever owned.
This cracked over time, it has nothing to do with me being careless. Your X2 will crack soon enough, then will you say you were careless?
It's a very thin piece of plastic, take a close look!
Ohh...
I just looked aswell, and found that crack too :S
And it is two crack in an early phase too on the other side of the phone...
BAD designing SONY ERICSSON !!
kepeder said:
I just looked aswell, and found that crack too :S
And it is two crack in an early phase too on the other side of the phone...
BAD designing SONY ERICSSON !!
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Click to collapse
OK, so I want to know if you change your batteries often or do you just charge your phone by USB?
Can you also take pictures of the cracks on your phone for comparison to the one I have?
mtechfan said:
Well, that does not solve the problem. It is a ticking time bomb, who says it wont crack anyways? amdx2 does not mention swapping batteries.
Click to expand...
Click to collapse
how long have you had your X2?
* edit * to keep this thread constructive i think it would be helpful for people replying to this thread to specify how long theyve owned their X2, whether theyve spotted any cracks (and where) and whether they swap the batterys or remove the back cover on a regular basis.
that way it can be established if theres a particular batch of X2s that are flawed and if theres a main cause or if its just random.
anothadave said:
how long have you had your X2?
* edit * to keep this thread constructive i think it would be helpful for people replying to this thread to specify how long theyve owned their X2, whether theyve spotted any cracks (and where) and whether they swap the batterys or remove the back cover on a regular basis.
that way it can be established if theres a particular batch of X2s that are flawed and if theres a main cause or if its just random.
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Click to collapse
Good idea, I got mine around the end of March. Not that long really, the phone looks brand new except for the crack. I use screen protectors as well.
thats not long at all then. so about 8 weeks...
ive had a close look at that side, with the cover on it seems strong enough. but with the cover off its not all that strong. looks like the back cover provides quite a lot of the overal phone strength. the cover has metal hinges too so if anything is going to give it will be the plastic on the casing. dont really see why they had to hinge it. theyve had to put two holes there to accomodate the hinge, if they had kept a normal slide in and click back cover they could of made the casing much more solid. i suppose they thought they where being clever by having a cover with a nice locking mechanism.
ive had mine since february and the guy who had it before me must of had it a few weeks. so mine is nearly 5 months old. but ive probably only taken the back cover off about a dozen times at the most.
i also notice that the crack is quite close to the camera button.. i wonder if using the camera a lot contributes to the crack forming. i dont take many pictures so rarely use the button. just done a few tests and if u press hard on the camera button you can see the case flex slightly..
well, i don't change battery but i need take out the battery less 4 or 5 times a week to restart the phone cuz it has crushed.. also i have drop the phone a few times already..
since MR2 my phone hasn't really crashed only need a soft reset from time to time.. which i think its normal since its WINMO afterall
anothadave said:
.... i also notice that the crack is quite close to the camera button.. i wonder if using the camera a lot contributes to the crack forming. i dont take many pictures so rarely use the button. just done a few tests and if u press hard on the camera button you can see the case flex slightly..
Click to expand...
Click to collapse
Yes, I have used the camera quite a bit. That might be it!
Same here, just noticed the crack exactly at the same location ((
Hi every body
I had an X1 too, and same problems that everyone had before, case crack without ANY reason while taking care well, keyboard problems after about 8-9 months and color disappearing of back.
As everyone knows SE said that HTC is responsible for problems of x1.
After all waiting for next work of SE, we have a very close arrival of x2 and x10, so I got an x2 because I BELEIVED that SE presented x2 with all experiences and failures of x1, considering that anyone in the world knew that x10 has a excellent build quality, .... and also some known lacks.
NOW I AM DISAPPOINTED AND MAD AT SE> SHAME ON SE because of having customers like us disappointed.
I had ericsson phones since T26, T28, ......, p800,910,990, x1 and now x2
The least they can do is a simple apology
ekasraz said:
Same here, just noticed the crack exactly at the same location ((
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Well I hope every X2 owner reads this thread and checks their device!
thanks mtechfan for the post.
I checked my phone...so far no cracks. and I dropped it and took the battery out, god knows how many times already
Ah, gonna keep my fingers crossed
This might not be highly relevant, but I have a very similar crack in my X1 (same place). It started as a tiny triangular chip along that plastic ridge/bumper. I remove the battery a decent amount due to flashing. I have also had about 2 bad drops.
Wonder if that plastic stuff some people cover their whole phones with would help avoid this.

Droid Does.........explode in your face

So is there a hack for getting around the whole exploding problem?
Do you think he rooted his phone? If so was this the first case of the Efuse getting revenge.
Finally is there an app for this?
http://www.ppcgeeks.com/2010/12/03/exploding-phone-motorola-droid-2-hospitalizes-a-customer/
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Wow that is insane.... I hope my phone blows up in my face and I can win a big lawsuit with Motorola
HerroMoto said:
Wow that is insane.... I hope my phone blows up in my face and I can win a big lawsuit with Motorola
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Click to collapse
I would recommend wearing a helmet lol
Stalte said:
I would recommend wearing a helmet lol
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Lmfao, next time I talk on the phone I'll always have a helmet handy. Thanks for the advice!
He probably had his Droid2 overclocked or heavily modded and it overheated from the strain.
Maybe he didn't read the notes about when u root ur phone the dev is not responsible for ur phone blowing up or killing ur cat or malfunctioning lol... yes i know he prolly wasn't rooted cuz it was only a few days old according to the article or at least so we think... but nonetheless I still immediately thought of every post the devs put up when flashing a custom rom hopefully his hearing is not affected in the long term.
EDIT: just saw the video on FOX4... the man said "It's an incredible phone... perhaps a little too incredible" LOL
OK, I think that this is fake; or to be more precise; guy is faking.
I think that he did had some sort of accident, and due to his lack of medical care, he decided to blame it on phone;
1. only thing that can explode inside mobile phone, is battery. So if she blow up, then there will be more damage on back of phone, and less on front side.
When battery blows up, it makes a lot of heat, so there will be heat marks on phone.
And of course; guy will have his hand injured, not head (or there will be at least some injury to hand)
2. look at this picture:
you can see that part of housing where is hole for speaker is clearly dented inwards (biggest red arrow)? That cracked screen was result of phone being hit by something, not exploding.
3. if there was a explosion, there will be parts of screen missing due to outwards thrust of explosion and that parts will produce injury on guys ear, as he did have his ear injured, but as I can see, all peaces of glass are still holding on, and non is missing, so question is; what have injured his ear??
4. blood on phone looks like it was dropping on to phone (smaller arrows); it's not looking like a splash that will be result of some explosion and spray of blood. And it surly didn't happened afterwards, because guy has mentioned that he notice blood pouring down his neck, and If you had you phone exploding in to your face, you will drop it as far away ass possible; you won't hold it next to your head, so that it can get bloody.
And just to make it clear; this is only mine opinion, based on images and video found on internet, and as that, I can be totally wrong; only legit thing that will make this clear is official investigation.
And something else, not related to that guy and his phone:
4 stitches and a cat scan 4000$ ?!?!?!?! WTF?! Do you in US have golden threads for stitching, and do you get Tai massage while getting cat scan (or even something more)?! That's crazy!!
P.S. Thank you C.S.I.
P.P.S. Here is article with video: http://www.phonearena.com/news/Man-claims-Motorola-DROID-2-exploded-leaving-him-injured_id15068
You are not the only Kob, some of the members of other Android sites have came to the same conclusion as you have. Explosion seems a bit fishy.
tbaker077 said:
You are not the only Kob, some of the members of other Android sites have came to the same conclusion as you have. Explosion seems a bit fishy.
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Click to collapse
Yeah; just take a look what battery did to iPhone:
If that happened, then cut on that guys ear would be least of his problems; I have found couple images of some unfortunate peoples hand after that kind of incident, but I won't post them here, because images are to graphic.
On the other hand, here is one article regarding French kid that was injured by iPhone whose screen exploded:
http://hardwarespecs.blogspot.com/2009/08/iphone-exploded-injuring-french.html
And one more article with some different explanation:
http://bbsipodtouchhelp.com/archives/591
They say that it was not a battery, but it was a pressure; they say that he has probably squash phone to hard, and screen broke (and it looks like that, especially if you take in consideration image from start of this post).
Same thing may happened to this guy with Motorola; he was talking to someone on phone, get upset, and squash phone to hard (it's possible if you are really pissed of), and screen broke, and cut his ear. If that's a case, then it's his own fault, and he has no right to ask for compensation from Motorola (but I think that they will pay, just to keep him quiet).....
But I can't take my eyes from that image of phones screen; it totally looks like screen was hit with something.
And one more thing that bother me; i think that was totally lame to play "kids" card by guys wife. It's not like all phones will suddenly start to explode and kill kids. Man, I hate this paranoia that's got in to people these days.
This idiot just dropped his phone and didn't have insurance or something. This pic looks exactly like my phone did when I dropped it. I don't believe his phone "exploded" for a minute.
koberko said:
And something else, not related to that guy and his phone:
4 stitches and a cat scan 4000$ ?!?!?!?! WTF?! Do you in US have golden threads for stitching, and do you get Tai massage while getting cat scan (or even something more)?! That's crazy!!
Click to expand...
Click to collapse
Fascinating, isn't it? Just be thankful your country actually puts its citizens' health before that of corporate profit margins.
And yeah, I think you're onto something... the story doesn't really make much sense.
I agree 100% that that is an impact to the front of the phone. Even if the battery melted down or popped it would not take out the speaker. This is an a$$#ole lookin for a paycheck.
Here is one nice comment that makes sense (from this page: http://phandroid.com/2010/12/03/motorola-droid-2-explodes-in-mans-ear-shenanigans/)
heres what happened… idiot dropped his phone.. ok fine… couple days later.. making a phone call while getting in the car.. sliced his ear with the shattered glass…. idiot gets a ‘brilliant’ idea… omg phone exploded in my ear.
Click to expand...
Click to collapse
Oh, and one more thing; I think that this guys phone is still working! Check this out:
You can see it for your self in video on this page: http://www.phonearena.com/news/Man-claims-Motorola-DROID-2-exploded-leaving-him-injured_id15068
At 3:00 mark (you can see it blink)
So if that phone is still working, how can he then explode with enough power to injure this guy, but still be working after that???
So, that from quote in beginning of this post makes a lot of sense; he broke glass on phone by some accident, and while using still functional phone, he cut him self on broken glass.
I think there are more factors pointing towards fraud than legitimacy... first off nothing in that phone is powerful enough to exert that kind of force other than the battery which we all know if exploded the phone would not look that intact, it would not be functioning as flashing status light indicated in video, and he would prolly not have hearing on the affected ear. Two the fact that he doesnt have insurance but has a droid 2 seems to be backwards priorities but to each his own... this looks like simple owner negligence nd he wants motorola to give him a free droid nd pay for his self inflicted injuries.
Visionikz03 said:
I think there are more factors pointing towards fraud than legitimacy... first off nothing in that phone is powerful enough to exert that kind of force other than the battery which we all know if exploded the phone would not look that intact, it would not be functioning as flashing status light indicated in video, and he would prolly not have hearing on the affected ear. Two the fact that he doesnt have insurance but has a droid 2 seems to be backwards priorities but to each his own... this looks like simple owner negligence nd he wants motorola to give him a free droid nd pay for his self inflicted injuries.
Click to expand...
Click to collapse
Yeah, exactly; and also, ear is full of small vessels, so even minor injury to ear can look messy; and 4 stitches indicate small cut; I has once one injury as a kid, where I got cut in ridge between my eyes (top of nose) and it was bit more then 1cm long (let's say half inch), and I got 6 stitches. And all cuts on face are bloody; that cut that I had, make me lost around 1 liter of blood before I manage to stop it, and till time I got to hospital, I was starting to faint. There they got me couple units of blood and stitch me up, and I was fine.
So, if I had to bet on more likely scenario; I would bet on cut by previously broken glass on phone.
Quacker said:
Fascinating, isn't it? Just be thankful your country actually puts its citizens' health before that of corporate profit margins.
And yeah, I think you're onto something... the story doesn't really make much sense.
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Click to collapse
Well, it's not all great here eider; but at least, first thing that passes through you mind when you get injured is not "omg, how much will that cost me?!" And people don't do crazy stunts while trying to come up with money for health bill.
You know the phone is working when his wife tells the news reporters he was getting calls while the phone was with her at school.
tbaker077 said:
You know the phone is working when his wife tells the news reporters he was getting calls while the phone was with her at school.
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Click to collapse
In this article is one more news report; a the end, they say that phone is still working and receiving calls (2. clip): http://androidos.in/2010/12/motorola-droid-2-explodes-during-call/
This defiantly eliminates any "explosion"
So, in mine opinion, there are 4 possible scenarios:
1. Some fault in phones glass, that made it crack under normal circumstances and normal operational conditions.
2. User induced stress on phones glass that made it crack
3. Accident not related to phone, and then phone was intentionality damaged to make it look like a phone is cause of that injury.
4. Phone damaged in unrelated incident, but then damaged glass on phone induces injury to guys ear.
^ 4.
As the guy apparenly did not have medical insurance and obviously the hospital came after for payment, he made up the 'explosion' story to try put it on Motorola's bill. How 'shallow' story that is.
I guess explosions are "the fruit phone" specialty /end sarcasm/
koberko said:
OK, I think that this is fake; or to be more precise; guy is faking.
I think that he did had some sort of accident, and due to his lack of medical care, he decided to blame it on phone;
1. only thing that can explode inside mobile phone, is battery. So if she blow up, then there will be more damage on back of phone, and less on front side.
When battery blows up, it makes a lot of heat, so there will be heat marks on phone.
And of course; guy will have his hand injured, not head (or there will be at least some injury to hand)
2. look at this picture:
you can see that part of housing where is hole for speaker is clearly dented inwards (biggest red arrow)? That cracked screen was result of phone being hit by something, not exploding.
3. if there was a explosion, there will be parts of screen missing due to outwards thrust of explosion and that parts will produce injury on guys ear, as he did have his ear injured, but as I can see, all peaces of glass are still holding on, and non is missing, so question is; what have injured his ear??
4. blood on phone looks like it was dropping on to phone (smaller arrows); it's not looking like a splash that will be result of some explosion and spray of blood. And it surly didn't happened afterwards, because guy has mentioned that he notice blood pouring down his neck, and If you had you phone exploding in to your face, you will drop it as far away ass possible; you won't hold it next to your head, so that it can get bloody.
And just to make it clear; this is only mine opinion, based on images and video found on internet, and as that, I can be totally wrong; only legit thing that will make this clear is official investigation.
And something else, not related to that guy and his phone:
4 stitches and a cat scan 4000$ ?!?!?!?! WTF?! Do you in US have golden threads for stitching, and do you get Tai massage while getting cat scan (or even something more)?! That's crazy!!
P.S. Thank you C.S.I.
P.P.S. Here is article with video: http://www.phonearena.com/news/Man-claims-Motorola-DROID-2-exploded-leaving-him-injured_id15068
Click to expand...
Click to collapse
awesome reply man
koberko said:
In this article is one more news report; a the end, they say that phone is still working and receiving calls (2. clip): http://androidos.in/2010/12/motorola-droid-2-explodes-during-call/
This defiantly eliminates any "explosion"
So, in mine opinion, there are 4 possible scenarios:
1. Some fault in phones glass, that made it crack under normal circumstances and normal operational conditions.
2. User induced stress on phones glass that made it crack
3. Accident not related to phone, and then phone was intentionality damaged to make it look like a phone is cause of that injury.
4. Phone damaged in unrelated incident, but then damaged glass on phone induces injury to guys ear.
Click to expand...
Click to collapse
More awesome points. If I could i'd give you 600 rep points.

Defect - Plastic around the screen cracking with light use.

I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
Here's a photo of mine:
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There is a similar post for the AT&T model.
Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.
I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.
3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.
From the man in your attic...
howard bamber said:
3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.
From the man in your attic...
Click to expand...
Click to collapse
Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.
hp79 said:
I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
There is a similar post for the AT&T model.
Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.
I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.
Click to expand...
Click to collapse
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
hp79 said:
Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.
Click to expand...
Click to collapse
Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life
Tapatalking on my n7000
"while being babysitted"
Don't feed the little baby troll :banghead:
LordManhattan said:
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
Click to expand...
Click to collapse
msedek said:
Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life
Tapatalking on my n7000
Click to expand...
Click to collapse
Gugelhupf said:
"while being babysitted"
Don't feed the little baby troll :banghead:
Click to expand...
Click to collapse
Wow, so offensive here. No I'm not drunk. Yes I know it's just a device, albeit a poor quality one. it's not a scratch, it's a real crack. A plastic piece separated into two or more pieces. Big difference there. Third, I'm not trolling so please stop trolling.
I paid $600 for a high end device, and I expect a certain level of quality with that price tag. I'm not as rich as you guys so I take care of my gadgets and use it for at least two years. I found mine having this crack after 9 months of careful use, most likely developed over time. It's just now that I found this while cleaning it.
This is not an isolated issue as I can easily find people with same issues. Here are some of the "0.001% of people" complaining about the cracks because the bad build quality/material.
http://forums.androidcentral.com/sa...-crack-appearing-front-bezel-out-nowhere.html
http://rootzwiki.com/topic/35091-hairline-cracks-on-the-sides-d/
http://www.huzoorbux.com/samsung-galaxy-s3-burden-of-hairline-cracks_1332.html#.UMk3SYO5PzQ
I don't understand why you guys are so defensive about this.
I bought my black note in Feb 2012. I just looked at mine with a magnifying glass, no micro cracks in mine. Little rough on one corner where my Macbook Air fell on it, what a heart attack that was. It just ripped my screen protector. I say just throw a tpu cover on it and forget about it.
White historically has issues. The HTC One X had issues with white and I remember the White HTC Vouge for Verizon had a slight cracking issue. I wonder in order to make it white they have to add too much TiO2 in and less plasticizer making it more brittle. I usually try to avoid white phones.
Just checked my black Note, purchased in November 2011. No cracks at all, and I've dropped it a couple of times including one time when I dropped it face down onto a wet concrete floor (the rough type you find outdoors).
Sent from my GT-N7000 using Tapatalk 2
hp79 said:
I don't understand why you guys are so defensive about this.
Click to expand...
Click to collapse
You pretty much have to expect rudeness when posting here. Report them or ignore them.
As for the warranty -- are you sure you don't have one? Check with Amazon. I thought anyone selling in the US has to provide the manufacturer warranty.
Of course they might not cover cracks anyway since it would be hard to prove it wasnt dropped.
LordManhattan said:
You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
Click to expand...
Click to collapse
This guy is sooo in tune with all things Note. If he hasn't heard about it, you must be lying...or drunk.
I'd look into the warranty thing. That's definitely a defect.
abax44 said:
This guy is sooo in tune with all things Note. If he hasn't heard about it, you must be lying...or drunk.
Click to expand...
Click to collapse
Yes.
Sent from my GT-N7000 using Tapatalk 2
I dropped my Note couple of times and i've got at least 20 scratches and guess what?
I don't give a f**k
I buyed a damn phone, he didn't buy me for me to be his slave
Im also proud of the little dents and scratches as long as I caused them and I can get the phone up and working again.
But i can never defend the build quality which is less than satisfactory.
Well, Samsung uses "cheap plastic" but then again look at Apple - most expensive anodized aluminum and 1/3 of iphones 5 came scratched out of box.
What i'm trying to say... im just like you, i treat my gadgets like eggs, but we're talking about things we use all day every day - they will get damaged no matter how you try so its best to get over it. Anyway i think your case is not very common.
about this micro cracking, don't wast your time to send your phone to sammy, i try it ( because me too i don't think sutch craking are normale on a 600€ phone ) and sammy don't take that in warenty, they sad it my fault... crap plastic and crap warenty... it was clear that sammy don't wan't to eard about that lol
I got some cracks and spots on my note to but it is better to have crack in ur phone then have phone in ur crack.
My name is luxor and i am a flash-o-holic and xda is my pusherman.
I checked mine too. I got it in August 2012. Im pretty careful with it also. Got a case for it too. I found one of those cracks on the right side. To be honest..its covered with my case..and its not on my screen...Its not a big deal.
Sent from my GT-N7000 using xda app-developers app
I've got a black note and I've dropped it a couple of times, no cracks.
My Mrs has a white note and hers does have cracks the same as the OP, but then she does have Teflon hands hahaha
*******Before posting a question, search, search and search again, if there is no solution then post your question*******
Do I have to remind all users to be courteous when posting. If your going to post something don't post in a way that is demeaning to others.
If you don't have this minor issue then great. But to flame someone who does is just pathetic. Thanks for drawing attention to yourselves, I'll now keep an eye out.

Cracked Camera Glass. Another build quality issue?

I've had my One from Rogers Canada since launch day last Friday.
I've been reading all the issues here about the build qualities of this phone. Mine has a hair gap on the top and the screen also rises slightly at the top edge. I've decided that these were ok and happily used my phone with great care.
No I do not have a case, and neither did I use a case for my previous Samsung Infuse which I used 2 years without dropping it ever.
Today when I turned my One over, the camera glass was cracked! It looks like it got hit somewhere and just gave in. Seems pretty impossible as the rest of the phone is in perfect condition without a single scratch. I keep the phone in my pocket top down, screen facing inwards as I always have in the last few years.
This is so frustrating...I'm afraid if I get an exchange I'll end up with one or more of the several build issues that people have been seeing.
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You will get an exchange for a damaged phone that was caused by you (intentionally or unintentionally) ? They should kick you out of the store for asking that or hang up on you if you call to simply get it exchanged without paying for the damage.
People these days .....
Probably wasn't a high impact hit. You probably leaned on the corner of a table or something without realizing it and the pressure from the corner was focused all on that point.
The do not believe that I should be held responsible for this glass. It should point to the fact that the glass might have been fractured slightly so that slight pressure pushed it in from the beginning.
The argument is that I have used this phone for 3 days, taking exceptional care of it, and ended up with a cracked camera glass as opposed of my previous phone, which I used for 2 years and doesn't have a dent in its plastic, let alone cracked glass.
Also, why be so offensive Mr insomnia? Is the fact that the One's build quality is way lower than expected hurting your fanboy heart?
Probably be a great time to buy a case, don't you think?
Sent from my HTC One using xda app-developers app
it seem like has been hit by a bullet , maybe HTC One saved your life !
Feel sorry for you bro. I am getting a leather pouch this weekend to avoid any damage to my One
Sent from my Nexus 10 using XDA Premium HD app
even if you didn't do this, You're going to have a hell of a time proving it. You very well could have just leaned on it too hard during the day and put pressure on the glass. You need a real friendly service rep to accept the possibility there was a previous fracture
10 years ago if this were a psp or gameboy we all knew we were sh1t out of luck and that it was our own fault. We "deserve" nothing.
Clowns
mettleh3d said:
10 years ago if this were a psp or gameboy we all knew we were sh1t out of luck and that it was our own fault. We "deserve" nothing.
Clowns
Click to expand...
Click to collapse
Times have changed, customers expect more because companies are providing more. If I can get better quality service why would I settle for less?
Also, phones shouldn't be designed with cases in mind. I shouldn't need to have a case for my phone to prevent camera glass shattering through normal daily use.
I'm heading back to the store tomorrow and see if I get a nice rep to help me. I'll let you guys know
jackwu95 said:
Times have changed, customers expect more because companies are providing more. If I can get better quality service why would I settle for less?
Also, phones shouldn't be designed with cases in mind. I shouldn't need to have a case for my phone to prevent camera glass shattering through normal daily use.
I'm heading back to the store tomorrow and see if I get a nice rep to help me. I'll let you guys know
Click to expand...
Click to collapse
Are you 14?
mettleh3d said:
Are you 14?
Click to expand...
Click to collapse
Move along. For all we know OP may have raised an important point. Just because you don't believe him doesn't mean he's at fault. If you don't have anything relevant to contribute then beat it.
OP, keep us posted. I haven't run across anything like that with my device. Do you use the phone to the point where it gets quite hot?
Sent from my HTC One using xda premium
mettleh3d said:
Are you 14?
Click to expand...
Click to collapse
If he is 14, you must be 3
You're not the only one having this problem. One guy on a french forum had exactly the same thing, he couldn't explain it.
Here's his picture of the cracked camera lens :
thegregulator said:
Move along. For all we know OP may have raised an important point. Just because you don't believe him doesn't mean he's at fault. If you don't have anything relevant to contribute then beat it.
OP, keep us posted. I haven't run across anything like that with my device. Do you use the phone to the point where it gets quite hot?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Thanks! Don't worry though, I'm trying to point out this problem and see if anyone else has similar experiences and we can pinpoint an issue.
I don't game on phones at all, so my device usually stays quite cool. It does warm up a bit after ~10 minutes of screen time but I doubt that could cause any issues.
fidelcstrl said:
You're not the only one having this problem. One guy on a french forum had exactly the same thing, he couldn't explain it.
Click to expand...
Click to collapse
That is interesting, thanks for sharing this, I'm looking out to see if anyone else is seeing this.
Just in case this starts happening more, my phone is from batch FA346W
Was raining the whole day today so didn't go to the store, will update once I do
Hm, might have been that the phone got hot enough to make the metal expand faster than the glass....
Not that I doubt you on for your mishap. But knowing Rogers and their ways - my family has been with them since they were still AT&T - you will need hell of a lot of explaining to convince the CSR to make them comply to your exchange request. And online sources won't make much of a statement in their mind. Try play the loyalty card and plead for forgiveness.
As to the picture above, it seems more like an impact hit as the glass seems to fracture in the center of the piece and the cracks don't extend to the edge.
Looks like the phone was abused. Hope you have Insurance because that is definitely not a warranty issue
Sent from my HTC One S using Tapatalk 2
Hi OP,
not meaning to be patronising but the glass is more brittle than the casing with lower impact resistance. so a load that might not necessarily damage the casing will more than likely damage the glass. the chances that the damage is simply contained to the glass region though is odd and one would expect there to be at least some signs of wear/ scratches etc even close to this region as in a typical case.
the main thing is how it happened which appears to be the mystery and the exchange will ultimately be based on this. looking at your picture it looks like an impact dead on the centre of the glass from the outside in. hard to be totally certain considering your pic.
i cant think of a viable scenario though other than something along the lines in my first paragraph considering the metal is in perfect condition.
i would just tell them what you have stated.
Hi OP,
I had exactly the same problem. My unit was only a day old with not a single blemish anywhere on the handset besides the crack on the camera. In fact I'm fairy certain it cracked whilst resting on my table which I found to be very odd. Anyway I did manage to get a replacement with very little hassle.
A note to some other users:
In an incident such as this the consumer is entitled to a refund or replacement or a repair depending how old the item is since purchase. There is even further statutory protection specifically under the sale of goods act. This is an expensive (£500) phone and as such it's quality and durability should be commensurate to the price paid. Thus if the OP can establish the crack happened without having dropped the phone or damaging the phone in some other way then he will be entitled to a replacement which seems likely as there are no other scratches or dents anywhere else on the unit.
I am open to listening to others' opinions but should stress that I am a lawyer and therefore am quite knowledgable on matters such as this.

Plastic back slowly getting looser

So I've owned the tablet for over a week now. I like it. However the plastic backing around the microSD slot has slowly become loose and now holding the device feels like cheap plastic. I don't access the port at all, save the one time i put the sd card in.
Anyone else noticing this build issue?
I'd exchange it if it really bothers you. Mine is snug.
Sent from my GT-N5110 using Tapatalk HD
Mine has it too. It was there when I got it. I bought a book case and now I just ignore the creaking. No big deal.
cmunho said:
Mine has it too. It was there when I got it. I bought a book case and now I just ignore the creaking. No big deal.
Click to expand...
Click to collapse
You're probably right. When I bought it, bestbuy had no covers. Now I guess more are getting released. did you get the official one or another? I do like the feature of the samsung one that will wakup the device when opening.
Billyvnilly said:
You're probably right. When I bought it, bestbuy had no covers. Now I guess more are getting released. did you get the official one or another? I do like the feature of the samsung one that will wakup the device when opening.
Click to expand...
Click to collapse
I got the official one. While it may not be worth $50 I like it well enough and it protects from the "everyday". I've never dropped a tablet so I'm not worried about drops.
thank you
Billyvnilly said:
So I've owned the tablet for over a week now. I like it. However the plastic backing around the microSD slot has slowly become loose and now holding the device feels like cheap plastic. I don't access the port at all, save the one time i put the sd card in.
Anyone else noticing this build issue?
Click to expand...
Click to collapse
yes the same is
Billyvnilly said:
When I bought it, bestbuy had no covers. Now I guess more are getting released.
Click to expand...
Click to collapse
Most of my local Best Buys had the Samsung cover (white), and a black Belkin one on release date. You can check on their website what is in stock at your local stores. I'm sure more are on the way, too.
redpoint73 said:
Most of my local Best Buys had the Samsung cover (white), and a black Belkin one on release date. You can check on their website what is in stock at your local stores. I'm sure more are on the way, too.
Click to expand...
Click to collapse
The Samsung cover, does it stay closed on the screen just by weight, or do the magnets actually keep it closed?
magnet
I have same problem same area since day 1. Went to exchange, all sold oit! Other 2 problems are lightbleed and loose micro usb port.
maybe you provide us with an image to better describe the situation
Well. It is quite plasticy
I have mine over a week now, and haven't felt it loose. You should trade it mate. I like the bezel of the tab but the plastic is really annoying. There are quite a few cases out there though...
Billyvnilly said:
So I've owned the tablet for over a week now. I like it. However the plastic backing around the microSD slot has slowly become loose and now holding the device feels like cheap plastic. I don't access the port at all, save the one time i put the sd card in.
Anyone else noticing this build issue?
Click to expand...
Click to collapse
I got mine a few days ago and I must say I quite like it! The only build issue I have is a somewhat remarkable amount of light bleed along the bottom but it doesn't bother me enough to post a pic of it. Best buy only had one case that didn't look very good so I'm still sporting the protective back covering till more cases are in stock. I have high hopes for this!
I am on my 3rd Note trade in. It finally is not loose next to the sdcard. I told them I expect near Perfection if I Pay 400 for an 8 inch tablet!
Sent from my GT-N5110 using Tapatalk HD
ual4720 said:
I am on my 3rd Note trade in. It finally is not loose next to the sdcard. I told them I expect near Perfection if I Pay 400 for an 8 inch tablet!
Sent from my GT-N5110 using Tapatalk HD
Click to expand...
Click to collapse
It really should be of better build quality for $400. Or it should be at least $100 cheaper. I have the 10.1 and it feels OK, not terribly cheap but not of high quality. I will be putting it up on eBay and going to the 8.0 regardless, due to it being a more pragmatic size for my day to day use. I’m just waiting on the black version.
I had this problem as well. I replaced it at best buy and haven't had a problem with the new one.
Sent from my SCH-I510 using xda app-developers app
you know it dont matter for they all are the same. The back just pops off very easy. Build quality was just to cheap and to thick for me.
Zeblade said:
you know it dont matter for they all are the same. The back just pops off very easy. Build quality was just to cheap and to thick for me.
Click to expand...
Click to collapse
Sure the build quality could be better but I haven't had a single issue with mine since I bought it on release day. From the reports here it seems like maybe some of them are not as solid as others.
Zeblade said:
you know it dont matter for they all are the same. The back just pops off very easy. Build quality was just to cheap and to thick for me.
Click to expand...
Click to collapse
Obviously they are not "all the same" since some owners are reporting here that there are no issues with theirs. I think most people are going to use some type of case with this, so IMO it's not too much of an issue. Of course I would like to see better build quality, but I don't think it's that bad. I agree that the plastic back is too shiny/greasy/slippery/nasty, but then again most people are going to put it in a case.
You can get a good sense of the build quality by checking out the display units at Best Buy (if you live in the U.S.). These things are handled by tons of people and kids each day who treat them with little respect because they don't have any personal investment in them. You can always tell which products on display have subpar build quality.
And Really? It was too thick for you? How much thinner do you want it? There won't be any room for the battery if it's thinner, or for the S-Pen silo/dock. I'd rather have a bit longer battery life and a secure place to store my S-pen rather than a thinner tablet. The weight, thickness, and balance in the hand are the best I have experienced in this general size.
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Oooooooo magnets Are bad man. Not so much for regular phones but for phones with stylus and digitizer it will over time cause dead area s on your screen. Don't believe me ?
Head over to the note 2 forums and check out all the problems with cases involving magnet clasps. If got so bad the companies offered to replace your magnet sealing case with one with a simple button in stead. I had one and as soon as I put it on I started having problems with the area around that magnet.
Just stay away from magnetic cases period. Just trust me. Or mess up big time. Once that part of the screen gets borked its borked
That pic is the replacement one with the button they sent me. Also watch out for those magnetic kickstand cases. Big no no too those utilize neodymium!
Sent from my GT-N5110 using Tapatalk 2
---------- Post added at 11:44 PM ---------- Previous post was at 11:36 PM ----------
bbfoto said:
Obviously they are not "all the same" since some owners are reporting here that there are no issues with theirs. I think most people are going to use some type of case with this, so IMO it's not too much of an issue. Of course I would like to see better build quality, but I don't think it's that bad. I agree that the plastic back is too shiny/greasy/slippery/nasty, but then again most people are going to put it in a case.
You can get a good sense of the build quality by checking out the display units at Best Buy (if you live in the U.S.). These things are handled by tons of people and kids each day who treat them with little respect because they don't have any personal investment in them. You can always tell which products on display have subpar build quality.
And Really? It was too thick for you? How much thinner do you want it? There won't be any room for the battery if it's thinner, or for the S-Pen silo/dock. I'd rather have a bit longer battery life and a secure place to store my S-pen rather than a thinner tablet. The weight, thickness, and balance in the hand are the best I have experienced in this general size.
Click to expand...
Click to collapse
Amen thin ness had gone to far. I don't want any thiner devices. Just keep them how they are and make better thinner batteries cpus whatever. Battery tech needs a big overhaul that's our biggest weakness
Sent from my GT-N5110 using Tapatalk 2

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