Anyone else experience the "Limited Service" bug? (Panache) - myTouch 4G Q&A, Help & Troubleshooting

We've got a stock HTC Panache which has some issues. Throughout the day the phone will lose it's connection to the home network (1700Mhz AWS, Wind/Mobilicity, been with both) even though there is good reception, and it will attempt to roam on the 850/1900Mhz Rogers/Fido network.
Since Wind and Mobilicity have roaming within their home zone disabled, the phone is unable to roam, and "Limited Service" is displayed on the handset. Emergency Calls Only, in other words.
A while later, the phone will reconnect to it's home carrier and all is well for a while.
Setting the phone to WCDMA Only has no effect.
Just wondering if anyone else has been experiencing this issue, and if there is any known way to resolve it. If so, I'm game.

You could root, get S-Off and flash a different radio. It might help.
Sent from my HTC Glacier using XDA

estallings15 said:
You could root, get S-Off and flash a different radio. It might help.
Sent from my HTC Glacier using XDA
Click to expand...
Click to collapse
I could, and it might... but if I kill my gf's phone in the process she will be less than pleased. Since this particular handset has the supposedly bad emmc I figured I'd ask around and see if anyone has been able to resolve the issue before I roll the dice.

How is your luck in life? Lol.
I have the "bad" chip too. I'm on flash one million fourty-two.

Some days I think that if it weren't for bad luck, I'd have no luck at all. lol

Related

Telus DHD losing service

I'm running a stock Telus DHD and 3 or 4 times a day in areas that I know I get good service I'll lose service temporarily. Sometimes it can be 30seconds sometimes up to 5mins. Telus says it's because they don't have enough towers, but never had this issue on my N1 nor do my two friends have this issue with their DHD's. Anything I can do? Telus doesn't seem willing to swap the handset and claims the issue is on their end.
I seem to b experiencing same thing lately. Network signal just drops... have to either select it manually or restart. No issue with my other phone!
Mayb a phone issue....im stock 1.72
Sent from my Desire HD using XDA App
I had to threaten to cancel our corporate accounts before TELUS would take the matter on my personal phone seriously. Pathetic. They are going to send me a loaner to see if it is a device issue or a network issue.
Sent from my Desire HD using XDA App

Why change radios?

I currently have the .27_M radio and have noticed there is the newer .30_M radio. What is the advantage to using a newer radio and should I consider upgrading to the latest one?
Sent from my HTC Vision using XDA Premium App
New radios aren't necessarily better. If you are happy with the wifi and 3g signals that you are getting, there is no need to flash a new radio.
Sent from my HTC Vision using XDA App
As mentioned above, if you are happy with your reception and battery life, no need to flash the radio. People will sometimes flash a different radio in an attempt to improve reception (and battery life related to reception). The "best" radio tends to be locational dependent. The newest one will not necessarily be the best for you in your area.
Some on here will say "if it ain't broke, don't fix it" (which I tend to believe). But if you are having reception issues, it might be worth exploring.
Hi I have a unlocked bell htc desire z and I'm not really sure if its 4g because on the bell website it says 4g. if it is 4g I may need to change my radios once the 4g networks are launched here
Sent from my HTC Vision using XDA App
evilcuber said:
Hi I have a unlocked bell htc desire z and I'm not really sure if its 4g because on the bell website it says 4g. if it is 4g I may need to change my radios once the 4g networks are launched here
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
you trying to hijack my thread -___-
sooo....
if i have a totally unrooted t-mobile g2 that gets horrible reception in las vegas, nv (a pretty big city which shows great coverage on the map), would updating my radio help? should i go thru the trouble of rooting and all that? and what radio would be best for someone in my situation? basically i can sit in one place and go from FULL h+ signal to edge, to just a little edge, to back up to full h+, to just a little h+ to just G, to who knows what else. it's ridiculous.
Read Repoint's post above. It's the answer to your question
Sent from my Desire Z via XDA App
mputtr said:
Read Repoint's post above. It's the answer to your question
Sent from my Desire Z via XDA App
Click to expand...
Click to collapse
yea i saw that. i thought maybe i'd get someone with a stronger opinion like "YES DO IT AND USE THIS ONE" or something so it would push me a little haha. it may/may not work isn't really enough to get me going yet... i'm thinking about it though.
I didn't want to create a NEW thread, so I will post here since it's kinda similar to my issue. Please note that I DID the research, just couldn't find anything solid.
If anyone can help, I really appreciate it!
Anyway, I have a Desire Z (Bell, unlocked). I have a AT&T microSIM, put into adapter, put it into my phone.
It says H+ but I'm getting really slow Edge-like speeds.. Can anyone help me please?
Location: New Jersey. Once again, thanks!
polarbearmc said:
yea i saw that. i thought maybe i'd get someone with a stronger opinion like "YES DO IT AND USE THIS ONE" or something so it would push me a little haha. it may/may not work isn't really enough to get me going yet... i'm thinking about it though.
Click to expand...
Click to collapse
Lol that's fine and all, but in the case of radios, there is no "best radio" it's a trial and error of which works best.
I spent a week or 2 to find the right radio back on my old winmo device.
Sent from my Desire Z via XDA App
evilcuber said:
Hi I have a unlocked bell htc desire z and I'm not really sure if its 4g because on the bell website it says 4g. if it is 4g I may need to change my radios once the 4g networks are launched here
Click to expand...
Click to collapse
All versions of the Desire Z support HSPA+ (but no other forms of "4G"). Don't know much about Rogers, are they achieving 4G simply by upgrading their 3G network to HSPA+, like AT&T is doing? If so, you should get "4G" speeds as long as the upgrades to the network have been done in your area.
If Rogers is going 4G by adding LTE or WiMax, then no change of radio is going to get you 4G on the Desire Z. Its completely different hardware needed on your phone.

Losing signal on my Nexus S

Hey everyone,
I just bought a refurbished Nexus S for $200. I thought it was a pretty good deal. Loving the phone so far. However, last night I lost data services. The signal bars which is normally green was "greyed" out. I tried the web browser, twitter and nothing was working. Eventually I got data back in about 30 mins or so. I didn't think anything of it. Well, it happened again today. Signal bars were greyed out again. I have less than 14 days to return/exchange my device. Should I exchange it? Is this a known issue with the Nexus S? Just an FYI, I have 2 lines and data is working fine on my BlackBerry.
I'm running stock OS, 2.3.6
Any help is greatly appreciated.
Thanks
Hate to break it to you but one of the few bad things about this phone is its reception. Check what radio version. Your on. If it doesn't say ke1, go on peter alfonsos web site and download the ke1 radio and flash it through cwm. See if that helps.
Sent from my Nexus S 4G using xda premium
I'm assuming that requires me to root the phone? So if I choose not to root my phone I'm going to have this ongoing issue?
rooting and installing this radio won't necessarily help. I have the I9020A with the newest radio and i do have this problem sometimes - I'm losing signal and it recovers in random time. the weirdest thing is that I can find my network when I'm searching manually for networks. You are on rogers (based on your avatar), so i can only guess we have the same model. My brother has the I9020A also, and he has similar yet different problem - when he lost signal due to no reception areas, he has to go into airplane mode and back to normal to recover the signal. he also has the newest radio (UCKF).
You should also notice that rooting your phone will make you lose your warranty, and i guess that also the the right to exchange it.
Yes the model I have is the same as your brother's. I know in general Samsung has bad radios. Is it because it's made by Samsung or is it particular to the Nexus S? I have been reading the same issues with the Galaxy Nexus, so I'm guessing it's Samsung.
I don't plan on rooting it because I know it will void the warranty and I won't be able to return/exchange it.
i have same case , which is , when i am back in my room ,away from streets and lots walls for signal to go through , 3G signal is **** , however, you can switch it to 2G signal in order to no to miss any phone calls and SMSs. but , you Internet speed will greatly reduced ... like max 8 kb/s
RushAOZ said:
Hate to break it to you but one of the few bad things about this phone is its reception. Check what radio version. Your on. If it doesn't say ke1, go on peter alfonsos web site and download the ke1 radio and flash it through cwm. See if that helps.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
how can you recommended a radio for a NS4G when you don't even know what phone he/she has ........
Sent from my Nexus S 4G using xda premium
Rem3Dy said:
how can you recommended a radio for a NS4G when you don't even know what phone he/she has ........
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
I'm a she and I have the I9020A.
qtwrk said:
i have same case , which is , when i am back in my room ,away from streets and lots walls for signal to go through , 3G signal is **** , however, you can switch it to 2G signal in order to no to miss any phone calls and SMSs. but , you Internet speed will greatly reduced ... like max 8 kb/s
Click to expand...
Click to collapse
You should see if your phone is set to wcdma/gsm mode. My room is a inner room also and when it loses 3g signal, it jumps automatically to gsm mode (internet speed is not an issue, WI-FI FTW ).
Rem3Dy said:
how can you recommended a radio for a NS4G when you don't even know what phone he/she has ........
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Well I do have an ns4g and since these forums aren't seperated by model its easy to see why I would make the wrong recommendation. What are you following me around? Instead of being a troll why don't you post something useful and try and help the op bud.
Sent from my Nexus S 4G using xda premium
What Radio do you currently have?
I usually had this problem and I had to go into mobile network settings, uncheck 'Data Enabled' and select 'Network Operators' until it found my carrier.
Have you tried checking the Airplane mode and disabling again?
If you dial *#*#4636#*#* when this happens and you go into phone information, do you see it connected?

Can't keep 4g/LTE and voice calls at the same time

Unlocked and rooted.
Was on latest CM 10.2 nightly.
4g started coming in and out and eventually I just lost 4g. Everything else was fine.
Friday I went to the store and got a new sim card. Since I was still on CM10.2, I couldn't *228 and reactivate because the keyboard doesn't come up once you connect, but eventually, after a few reboots my 4g was back.
As an aside, they noticed I was unlocked and rooted but since it was a reseller, not a corp store, I think they let it slide.
4g works fine the rest of the day Friday.
Saturday, does the same thing. In and out and then finally lost.
Powered off and replaced the sim a few times. No luck.
Wiped and flashed my last verion of Stock and still no luck.
Went into ##7764726 and found where I could force LTE only (You can't do it through stock settings)
Reboot and 4g works fine, but I lost regular mobile service. ie; can't make phone calls.
Went into settings, toggled between Global --- LTE/CDMA got my mobile service back, but lost 4g again.
Did this a few times. Consistently the same results.
I haven't used Matt's utility yet to go back to bone stock, but before I do that, any other ideas?
TIA
Sent from my XT907 using Tapatalk
FirePsych said:
Unlocked and rooted.
Was on latest CM 10.2 nightly.
4g started coming in and out and eventually I just lost 4g. Everything else was fine.
Friday I went to the store and got a new sim card. Since I was still on CM10.2, I couldn't *228 and reactivate because the keyboard doesn't come up once you connect, but eventually, after a few reboots my 4g was back.
As an aside, they noticed I was unlocked and rooted but since it was a reseller, not a corp store, I think they let it slide.
4g works fine the rest of the day Friday.
Saturday, does the same thing. In and out and then finally lost.
Powered off and replaced the sim a few times. No luck.
Wiped and flashed my last verion of Stock and still no luck.
Went into ##7764726 and found where I could force LTE only (You can't do it through stock settings)
Reboot and 4g works fine, but I lost regular mobile service. ie; can't make phone calls.
Went into settings, toggled between Global --- LTE/CDMA got my mobile service back, but lost 4g again.
Did this a few times. Consistently the same results.
I haven't used Matt's utility yet to go back to bone stock, but before I do that, any other ideas?
TIA
Sent from my XT907 using Tapatalk
Click to expand...
Click to collapse
Did you ever mess with the "band" in the 3 dot menu in the phone info hidden app? Or test mode may also bork your radio partition in the same unfixable way. Rsd is the only. DIY or see my restore sticky. Data wipe is a must before you rsd.
I didn't see a 3 dot menu and so I didn't mess with the band. At least not that way. I'm not using a third party app. I just dialed the key sequence to get to the settings.
I'll try RSD tonight when I get off shift or as soon as I can this week.
BTW, I hadn't made any changes when this first started other than restoring VZW settings in build prop for @ecips CM 11 rom. But the build prop has since been written over several times each time I wipe and flash or restore a ROM.
Thanks.
Sent from my XT907 using Tapatalk
After making my last post I went back to @ecips OP and saw two lines in the build.prop that aren't in my current build.prop. I wonder if that's the difference.
These are the two lines I don't have:
telephony.rilV7NeedCDMALTEPhone=true /
ro.cdma.subscribe_on_ruim_ready=true /
Sent from my XT907 using Tapatalk
FirePsych said:
After making my last post I went back to evils OP and saw two lines in the build.prop that aren't in my current build.prop. I wonder if that's the difference.
These are the two lines I don't have:
telephony.rilV7NeedCDMALTEPhone=true /
ro.cdma.subscribe_on_ruim_ready=true /
Sent from my XT907 using Tapatalk
Click to expand...
Click to collapse
I cannot say. Restore your stock rom though recovery & test.
Looked around a little more and Band says: US Cellular 800mz.
I'm on VZW. That could be it.
I don't know how to change it on my phone.
I can't RSD till I get home tonight.
Sent from my XT907 using Tapatalk
E=FirePsych;48038556]Looked around a little more and Band says: US Cellular 800mz.
I'm on VZW. That could be it.
I don't know how to change it on my phone.
I can't RSD till I get home tonight.
Sent from my XT907 using Tapatalk[/QUOTE]
See
http://forum.xda-developers.com/showthread.php?t=2166542
---------- Post added at 01:49 PM ---------- Previous post was at 01:43 PM ----------
Cellzealot knows bout this.
Correct me if I'm wrong, but if you #228 it kills your LTE. At least it does on Verizon...
IIRC when you do that, you need a new SIM...
Anyways...
I think you might have a weak 4g signal. When it's on 4g/3g/1x, it defaults to 3g due to the weak LTE signal. When on LTE only, it has to stick on LTE. Of course since LTE can't do voice or SMS(?), those won't work...
Sent from my xt-907 using Tapatalk
sloosecannon said:
Correct me if I'm wrong, but if you #228 it kills your LTE. At least it does on Verizon...
IIRC when you do that, you need a new SIM...
Anyways...
I think you might have a weak 4g signal. When it's on 4g/3g/1x, it defaults to 3g due to the weak LTE signal. When on LTE only, it has to stick on LTE. Of course since LTE can't do voice or SMS(?), those won't work...
Sent from my xt-907 using Tapatalk
Click to expand...
Click to collapse
I've read that before.
This happened though before I tried *228 for the first time.
I've also been in and out of strong 4g areas, so I'm not sure it's a signal strength issue.
Also, when I look at my signal strength, I'm receiving 1x and 4g signals with the 4g signal generally being stronger (lower db).
Interestingly, SMS works when I'm on LTE only. The only problem is that I can't make or receive calls.
Going to try a few resets now with RSD and/or Matt's utility.
Last options will be a new sim, or gasp, trying to get the phone replaced. I've had it less than two months, so time-wise, I'm good for the warranty. Unfortunately, it's unlocked....
I couldln't get RSDlite to install on my PC. Win 7 64bit. I got an administrative rights error. I'm the administrator on my PC. I know there's a fix for it and I did a few searches, but my brain is shot.
I used Matt's Utility and restored this back to the stone age and didn't do any of the google updates. Still stuck on 3g.
I'll try again tomorrow, but chances are my sim card is shot. But, why would I go through 2 sim cards in one week?
I also looked at @Zealots thread. That seems to be more for flashing a VZW phone onto another network. I'm in the opposite boat. But again, the brain's tired. I'll try again tomorrow.
Thanks guys for your advice.
FirePsych said:
I couldln't get RSDlite to install on my PC. Win 7 64bit. I got an administrative rights error. I'm the administrator on my PC. I know there's a fix for it and I did a few searches, but my brain is shot.
I used Matt's Utility and restored this back to the stone age and didn't do any of the google updates. Still stuck on 3g.
I'll try again tomorrow, but chances are my sim card is shot. But, why would I go through 2 sim cards in one week?
I also looked at @Zealots thread. That seems to be more for flashing a VZW phone onto another network. I'm in the opposite boat. But again, the brain's tired. I'll try again tomorrow.
Thanks guys for your advice.
Click to expand...
Click to collapse
You did run the installer as an administrator right?
sloosecannon said:
You did run the installer as an administrator right?
Click to expand...
Click to collapse
I tried that. Right click on the .msi, but Run as Administrator wasn't an option. I've run into that before with other apps and that's worked.
I downloaded RSDLite 6.1.5 (I think), unzipped it and then installed. I'm thinking I made my mistake somewhere in there, but I'm not sure where.
Also, as a side note, I did some reading and know I understand why @Zealots fix may help.
Voice is basically over CDMA which is ruim. LTE is basically gsm which is sim. I may need to tell my phone to actually use sim when it's set to ruim/ in settings. The full restore through RSD might achieve the same goal.
At least I think that's right.
I also understand that we don't have true voice over LTE. VZW LTE devices effectively are using two radios at once. the 1x/CDMA/EVDO radio and the LTE radio.
Both seem to work on my phone, just not together.
FirePsych said:
I tried that. Right click on the .msi, but Run as Administrator wasn't an option. I've run into that before with other apps and that's worked.
I downloaded RSDLite 6.1.5 (I think), unzipped it and then installed. I'm thinking I made my mistake somewhere in there, but I'm not sure where.
Also, as a side note, I did some reading and know I understand why @Zealots fix may help.
Voice is basically over CDMA which is ruim. LTE is basically gsm which is sim. I may need to tell my phone to actually use sim when it's set to ruim/ in settings. The full restore through RSD might achieve the same goal.
At least I think that's right.
I also understand that we don't have true voice over LTE. VZW LTE devices effectively are using two radios at once. the 1x/CDMA/EVDO radio and the LTE radio.
Both seem to work on my phone, just not together.
Click to expand...
Click to collapse
Ah right. .msi files theoretically should attempt to elevate while running.
That's not quite the case. LTE has no voice built in at all. Technically, when your phone switches from 3g to LTE, it's jumping network types. VZW doesn't have any GSM voice capability - it's all done over CDMA. When your phone is in LTE only mode, you'll never have voice. At least not unless we get LTE-A on the M, assuming that's even possible. Interestingly enough, the SIM handles CDMA affiliation as well (same as doing #228 does) - all your account data and PRLs and stuff are on the SIM card.
Yes there are two radios (also why LTE is such a battery drain - it's literally a separate radio board).
A full restore would be a good idea, and you could also try someone else's VZW SIM in the phone. You may have 3 different points of failure here: hardware (phone radio is screwed, you're SOL), software (full restore or OTA update should fix that), or SIM (get a new SIM... Again... Lol). If we can isolate it to the phone or SIM, that should help us figure out the problem.
EDIT: WAAAIT a second. You're on 10.2? Was your network mode on the default that came with the ROM? Cause that doesn't work. That might be your problem
EDIT 2: you need to be on "LTE / CDMA / EvDo". Anything else probably WON'T work.
Sent from my Nexus 7 using Tapatalk 4
I used Matt's utility/suite and restored to stock. I believe that uses RSDlite. Once I restored to stock I had the same problem. I don't know if using just RSDlite does the same thing, but once I get it installed I'll give it a shot.
Regardless of which ROM I use I'm on LTE/CDMA/EvDO and I don't get LTE.
I can get a good LTE signal if I choose LTE only either through the ROM settings (CM, AOKP, etc) or ##program on stock.
I've had the phone almost two months and been on a variety of ROMs; stock through 4.4 based. This only started last week.
Sent from my XT907 using Tapatalk
Sim card
aviwdoowks said:
Sim card
Click to expand...
Click to collapse
By this you mean that I've effectively ruled out it being a software issue and it's either the card or hardware?
So, let's say it's the card and I swing by and they pop in a new one. Any idea how to keep this from happening again? Or can a bad radio(s) fry a card?
FirePsych said:
By this you mean that I've effectively ruled out it being a software issue and it's either the card or hardware?
So, let's say it's the card and I swing by and they pop in a new one. Any idea how to keep this from happening again? Or can a bad radio(s) fry a card?
Click to expand...
Click to collapse
Card is easy to replace. I had a bad one. I do not think hw will fry one.
FirePsych said:
By this you mean that I've effectively ruled out it being a software issue and it's either the card or hardware?
So, let's say it's the card and I swing by and they pop in a new one. Any idea how to keep this from happening again? Or can a bad radio(s) fry a card?
Click to expand...
Click to collapse
Bad radio boards could fry a card. I'm sure it's possible. Whether it's happened before or not, I have no idea.
Yeah, I'd try a new SIM. Looks like you might have gotten two lemon SIMs in a row...
Thanks. Didn't have time today. Will try again tomorrow.
It's a retail store that sells exclusively VZW but it's not a corporate store. Maybe they get the leftovers.
Sent from my XT907 using Tapatalk
FirePsych said:
Thanks. Didn't have time today. Will try again tomorrow.
It's a retail store that sells exclusively VZW but it's not a corporate store. Maybe they get the leftovers.
Sent from my XT907 using Tapatalk
Click to expand...
Click to collapse
Lol. You could go in to a corporate store and demand an Isis SIM. I did that a while back, despite the fact I was on CM10.1 and can't even use it
FWIW, I got it to test stuff with wallet... But yeah...
Sent from my Nexus 7 using Tapatalk 4

[Q] Data Issue VS980 - Verizon

Basically I have tried stock reset using LG Flashing tool i have rooted and tried numerous roms, but the problem is i boot my phone it has 4gLTE full then 5 minutes in it switches to 3g network. I have called verizon and tried everything they told me. Also i have even tried and made sure it was on the correct network which is Global or CDMA/LTE
I wanted to know if any deveopler can help me here to figure out the issue with why its not staying connected to 4g?
One of two things. There is issues with the towers around u which would be a Verizon problem. Or its hardware related
Sent from my VS980 4G using XDA Premium 4 mobile app
Esteway.619 said:
One of two things. There is issues with the towers around u which would be a Verizon problem. Or its hardware related
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
its sounding like its hardware related before i upgraded to the LG g2 i had .. i even dialed *228 to locate towers my area is all red on 4glte and im right next to the tower
can someone please help me with this issue it is irritating me very much because i pay for 4glte not 3g ****
so no update on this no one having the same issues as me loosing 4glte and connecting to 3g
Have you tried a new SIM card? On some LTE devices dialing *228 can actually screw up the SIM data. You should try a new card.
Sent from my VS980 4G using Tapatalk
Have you tried any of the different radios / modems? Might be worth a shot.
richielasalsa said:
so no update on this no one having the same issues as me loosing 4glte and connecting to 3g
Click to expand...
Click to collapse
Just got my G2 a couple days ago and I can confirm that I am having the same issue. I haven't found any fixes yet. It does seem that as long as I am actively using the data network, I keep 4g. Once I quit using data or go to wi-fi though, I switch back to 3g after a short period. Quick toggle of airplane mode and almost instantly connects back to 4g again, with the same results of dropping shortly thereafter.
I'm in a spotty area, 4G sticks on one bar and rarely reverts to 3G. Signal loss very rarely. Always comes back auto. Faulty modem sw, SIM, hardware, or towers.
I called lg about the issue they say it was Verizon's fault and there radios .. So they sent me the international version works perfect now I would recommend anyone here to drop Verizon they are **** and highly overpriced

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