i have a rooted evo and i was jw if it bricked, if i should just tell sprint it was stolen or should i give it to them? i have insurance, so im jw if theyll know its rooted if its totally broken>?
Are you unable to unbrick it?
Otherwise, I would just tell them I lost it. Keep your old phone for development purposes.
jrollercoasters said:
i have a rooted evo and i was jw if it bricked, if i should just tell sprint it was stolen or should i give it to them? i have insurance, so im jw if theyll know its rooted if its totally broken>?
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First thing,what is JW?Just tell them it quite on you and you need to replace it,they arent going to check it there.
Diablo67 said:
First thing,what is JW?Just tell them it quite on you and you need to replace it,they arent going to check it there.
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I believe it means just wondering.
Sent from my PC36100 using xda premium
Diablo67 said:
First thing,what is JW?Just tell them it quite on you and you need to replace it,they arent going to check it there.
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'jw'= just wondering
'quite' = adverb
Just jokes.
Sent from my PC36100 using Tapatalk
if i should just tell sprint it was stolen or should i give it to them?
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Sprint and Asurion are two different companies. If your phone is bricked, you call Asurion, not sprint. Sprint only deals with warranty exchanges, not anything you did to the phone.
i have insurance, so im jw if theyll know its rooted if its totally broken>?
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First off, telling Asurion the phone was lost/stolen when it isn't is insurance fraud, and is illegal. Second, that's what insurance is for, no matter what you do to your phone, you pay the deductible and get a replacement. So just tell them it is bricked, pay your deductible, and get another one. They don't care if it's rooted or not.
Related
hey guys i dropped my HD2 yesterday when coming back from airport , ****ty day
ok i called Tmob and they told me i do have insurance and i'd have to pay $130 to get it replaced, my question is if i call up the insurance company and tell the i need replacement because my screen is all cracked up , do they ask for the old phone to be sent ?
Or should i just call and tell em i lost the phone and get the new one ?
because i am planning to pay like $150 and fix the screen and sell the phone and recover the money.
And also finally XDA is out of stone age design lol
Pretty sure you have to give the phone back, if you say it's lost they lock the phone from being used again....or so that's what they told me when I asked them.
Tell them that you lost it. Don't say it's damaged, or you'll have to return it. The guy above me is wrong, they can't block the phone..
Well, they can, but all you have to do to reuse it on tmo again is give them a different imei lol all they can technically block is the iccid from your sim.
Sent from my Evo using Tapatalk
gafadi said:
ok i called Tmob and they told me i do have insurance and i'd have to pay $130 to get it replaced
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I think you might be out of luck now. If you already told t-mobile about the screen, it's going to be flagged so next time you call and say it got lost, they are going to think you are doing insurance fraud. they will probably than tell you that now you are going to have to pay $200-250 whatever the upgrade fee is if you want another hd2.
I dropped mine after only having it for a month. Ended up calling HTC, I sent it to them and they replaced the glass for $50. Good as new. Good luck.
If you broke the phone and still have it they are going to want it back. If you lie and tell them you lost it its insurance fraud. Not worth it unless you want to deal with lawyers and court. Man up, you broke your **** and have to pay for it.
r2d2guy said:
I dropped mine after only having it for a month. Ended up calling HTC, I sent it to them and they replaced the glass for $50. Good as new. Good luck.
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Did you have insurance?
speoples20 said:
If you broke the phone and still have it they are going to want it back. If you lie and tell them you lost it its insurance fraud. Not worth it unless you want to deal with lawyers and court. Man up, you broke your **** and have to pay for it.
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This!! 1+
man up.
Thread closed.
If you tell them you lost it to get a replacement and you didnt then that is indeed fraud and XDA does not condone that at all
If I claim damaged to asurion will they make me send in my phone(bricked)? vs.. claiming lost phone I can keep my original? .... is this cheating?
Cheating? No.
Insurance fraud, a criminal act? Yes.
is me bricking the phone covered legally? If I tell them I messed it up will they cover it?
Un-brick it....seriously. There is enough information on this fora to fix 99.9999999% of all problems with this phone. Stop being lazy.
Well.. I've got an galaxy s 4g.. so not so easy..I've been fairly persistent in trying for about 3 days.. problem is no .pit file available. I've tried everything.. get a couple tar's to load about 95 percent but fail right at the end. I do have an extra tmo phone i can use for the time being but the sms4g forum is a very small group compared to the vibrant community here. I know something will probably come out in time but the way things look on our board it could be some time.
You're in the wrong forum...
It is insurance fraud....get F*cked if you are trying to "beat" the system. You knew what could happen if you played around, and now you want to wash your hands of it. Have patience.
I mean you could tryv and play the pitty game and say "i master reseted it and it broke idk whats going on?!?" Then hope they dont find out. And if they do say you have no idea what they are talking about.
(waits for trolls to say zomg thats wrong!)
I use swype so expect bad grammar and errors
Zomg that's wrong!
Insurance don't care what you've done to the phone as long as your willing to pay the deductible.
Its warranty repair that's void by rooting
Sent from my SGH-T959 using XDA App
Shortbus-Driver said:
Insurance don't care what you've done to the phone as long as your willing to pay the deductible.
Its warranty repair that's void by rooting
Sent from my SGH-T959 using XDA App
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Exactly, pay the deductible and doesn't matter what happened to phone.
Sent from my SGH-T959 using XDA App
krackers said:
Zomg that's wrong!
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Beat me to it
Do you get a brand new phone if you pay deductible ?
VICosPhi said:
Do you get a brand new phone if you pay deductible ?
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No a refurbished one.
Sent from my CM7 Powered Vibrant
Shortbus-Driver said:
Insurance don't care what you've done to the phone as long as your willing to pay the deductible.
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In that case, I'd say they also don't mind raising the rates for everyone to cover all the extra payouts caused by these sort of folks. Sure insurance goes up every year but if you think this irresponsible behavior has no bearing on that then I must strongly disagree.
beren28 said:
Cheating? No.
Insurance fraud, a criminal act? Yes.
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Cheating? Yes.
Broken devices are still worth money. A bricked phone can still be reflashed by the manufacturer and resold as a refurb, or components from it can be reused on other damaged/broken devices.
If you report it damaged you have to send the device back. Lost, you don't because you obviously don't have it. Stolen, you don't, but you'll need to provide them with a police report # to get a replacement.
Well I struggled a bit with this.. but bottom line is I had no intention of damaging the device.. kinda like if I took it to a water park and it got wet...or when I take it when I go jogging I know I'm at risk at dropping it. It's not like I damaged it on purpose just to get a new one. So I made the claim and was honest when describing the damage... it said I needed to call them for them to research my damage more.. so I called and they didn't ask me anything.. just where I want the new one sent. They also told me I had the option of sending the damaged one back or not.. if I didn't that Tmobile would charge me another $30 dollars. I specifically asked her if I wanted to keep it for future problems like glass breakage or something else and she said it was totally up to me and just to remember the $30 dollar charge.
So tonight someone posted a .pit file and of course it worked and I'm back up and running so tomorrow I'll call and let them know it started working again and will send the replacement back and hopefully get my $130 returned sooner than later. THanks for the replies.. was good to get some feedback.
beren28 said:
Cheating? No.
Insurance fraud, a criminal act? Yes.
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so is $7.50/mnt....................lol
archie53 said:
No a refurbished one.
Sent from my CM7 Powered Vibrant
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Thanks, wow I didn't know that, I'll probably cancel my insurance then. It sounds more like a rip off now, monthly payments + deductible for a refurb? I'd buy it from Craiglist instead I guess...
I just got a refurb evo 2.2 so dont want to replace agian but my volume is to low I can barley make out whats on the other side
1 Yes i turned it up
2 Stock LOW
3 Rooted LOW
Might be the phone but any help would be appreciated
Sounds like a hardware issue.
Not much can be done besides replacing the speaker or device.
that sucks well i guess ill wait until they can root the 2.3.3 to get replaced
call asurion 1-800-584-3666 tell them your phone is overheating, screen, battery,etc to the point where it can't be touched. Tell them its a refurb and you want a brand new one not a refurb. They will send you a new one within 3 days usually. Send old one back, keep wires and sdcard, they don't want that.
this is the quickest way to get a replacement over the phone. make sure to jot down your Meid hex code before calling.
crakerjaks said:
call asurion 1-800-584-3666 tell them your phone is overheating, screen, battery,etc to the point where it can't be touched. Tell them its a refurb and you want a brand new one not a refurb. They will send you a new one within 3 days usually. Send old one back, keep wires and sdcard, they don't want that.
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Fraud eh?
He didn't say he did his replacement through Asurion so, unless he did, calling Asurion does nothing for him.
crakerjaks said:
call asurion 1-800-584-3666 tell them your phone is overheating, screen, battery,etc to the point where it can't be touched. Tell them its a refurb and you want a brand new one not a refurb. They will send you a new one within 3 days usually. Send old one back, keep wires and sdcard, they don't want that.
this is the quickest way to get a replacement over the phone. make sure to jot down your Meid hex code before calling.
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Click to collapse
lol wut ¿¿¿ pay attention Bueller
Sent from my PC36100 using XDA Premium App
mattykinsx said:
Fraud eh?
He didn't say he did his replacement through Asurion so, unless he did, calling Asurion does nothing for him.
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BEST BUY BLACK TIE they will replace but dont want 2.3....
liable said:
BEST BUY BLACK TIE they will replace but dont want 2.3....
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Do you have tep?
If so the sprint store might be able to just replace the speaker itself for free.
mattykinsx said:
Do you have tep?
If so the sprint store might be able to just replace the speaker itself for free.
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dont think i have tep used best buy , would they let me pay to replace the speaker? all best buy does is send to sprint for refurb after 3 they give brand new one.
liable said:
dont think i have tep used best buy , would they let me pay to replace the speaker? all best buy does is send to sprint for refurb after 3 they give brand new one.
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I'd like to help you but I can't provide you an answer for that because the TEP program has more flip flops and changes than Obama's policies.
mattykinsx said:
Fraud eh?
He didn't say he did his replacement through Asurion so, unless he did, calling Asurion does nothing for him.
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only fraud here is being force to pay $100 for a crappy refurb due to policy changes.
SPRINT replaced speaker and NO update!! 35 $
So my buddy's wife lost her EVO and used their insurance to get a replacement for $100. Now they found the old EVO under the car seat. Anyone know if they can add it as a 2nd phone or do they have to turn it in? The phone would still have it's ID so Sprint will know which phone is which, right? Could someone use it on another network if the root it and get rid of the network ID with a custom ROM?
TIA.
In_da_buff said:
So my buddy's wife lost her EVO and used their insurance to get a replacement for $100. Now they found the old EVO under the car seat. Anyone know if they can add it as a 2nd phone or do they have to turn it in? The phone would still have it's ID so Sprint will know which phone is which, right? Could someone use it on another network if the root it and get rid of the network ID with a custom ROM?
TIA.
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Click to collapse
its tied with the esn nothing will fix it asurion states if you find you're phone send it back wait a couple of days and then check the esn to deer if its cleared
Sent from my Nexus S 4G using XDA Premium App
Or you could sell it as a bad esn on craigs and get most if not all of your money back. I know... I'm bad.
Cd's or tapes?
schnowdapowda said:
Or you could sell it as a bad esn on craigs and get most if not all of your money back. I know... I'm bad.
Cd's or tapes?
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And if asurion finds out you can go down for insurance fraud lmao
Sent from my SPH-D700 using XDA App
Call sprint and let them know. You possibly could use it since they still have that esn tied to your account. You've already paid for the replacment so that's pretty much all you can do. Im an Ex sprint employee. Seen this before.
Sent from my PC36100 using XDA App
i rooted my phone and currently running cm 12. now my chaarging port isnt working. i have to be switching batteries with my girlfriend everytime mines die.
im still under the given warranty. so i can return my phone and get a new one. problem is...i cant connect my phone back to a computer to unroot it and put the stock firmware on it cause the port isnt working and my computer isnt regonizing my pone at all.
is there a way to unroot and flash stock firmware without a pc?
will samsung send it back to me cuz i rooted it?
It happened to me before on SG S4. They replace it even if it was rooted, and using custom rom. The sales guy said it's a hardware issue and not a software.
Sent from my SM-N910T3 using Tapatalk
thank u for u reply. u think it matter which carrier?
yakabud said:
It happened to me before on SG S4. They replace it even if it was rooted, and using custom rom. The sales guy said it's a hardware issue and not a software.
Sent from my SM-N910T3 using Tapatalk
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jasonthegreat2007 said:
thank u for u reply. u think it matter which carrier?
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You mean, bought from one carrier and using the phone with a different carrier? Typically the carrier you purchased the phone with takes care of warranties. But if you've stopped using that carrier and moved to a different one then warranty is now void.
Sent from my SM-N910T using Tapatalk
jasonthegreat2007 said:
thank u for u reply. u think it matter which carrier?
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I think it does matter. My carrier is TMOBILE and I went to TMOBILE store. They just replace it then and there
Sent from my SM-N910T3 using Tapatalk
Doesn't matter which carrier. But there is a difference between warranty and insurance. Insurance it doesnt matter. They are third party and won't even look at the phone. Don't even say anything. You could even just smash it and get a new one.
But if it is manufacturer warranty you might run into an issue if you have to send it to samsung. If you are bringing it back to where you purchased it, just bring it back. They aren't going to go through all of that. These people are just reps and all that. They should just switch it out.
I just got the replacement today. I'm gonna send the broken phone to them 2maro. U thonk they will charge me a fee if it's rooted? What u think will happen?
Soured Lie said:
Doesn't matter which carrier. But there is a difference between warranty and insurance. Insurance it doesnt matter. They are third party and won't even look at the phone. Don't even say anything. You could even just smash it and get a new one.
But if it is manufacturer warranty you might run into an issue if you have to send it to samsung. If you are bringing it back to where you purchased it, just bring it back. They aren't going to go through all of that. These people are just reps and all that. They should just switch it out.
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jasonthegreat2007 said:
I just got the replacement today. I'm gonna send the broken phone to them 2maro. U thonk they will charge me a fee if it's rooted? What u think will happen?
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Don't sweat it too much. If you worry too much you won't enjoy your new phone. [emoji120]
Sent from my SM-N910T3 using Tapatalk
jasonthegreat2007 said:
I just got the replacement today. I'm gonna send the broken phone to them 2maro. U thonk they will charge me a fee if it's rooted? What u think will happen?
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Click to collapse
I don't think it should matter. I worked at T-Mo for several years and the reps mainly don't know anything about root. As long as you "play dumb", meaning that you deny any type of knowledge, and just say that you got "an update and it restarted and got stuck like that" you should be ok. If they charge you, it will be for $175 but you can fight it off. I've taken away several fees to some customers. Even when they were at fault.
jasonthegreat2007 said:
I just got the replacement today. I'm gonna send the broken phone to them 2maro. U thonk they will charge me a fee if it's rooted? What u think will happen?
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Click to collapse
It's not t-mobile who deals with it. It's a third party insurance agency who deals with it. So no you will be one hundred percent fine. I have sent back phones with CM on it. Stock rooted with Knox tripped and so on. Never had an issue. It's going to go in a pile, it will have stock firmware flashed on it to be sold as certified used, or taken for parts. You will most likely not hear anything about it.
OK thanks everyone. I feel better now. Lol. I'm not worried anymore. I just didn't wanna get charged