Database Users

[Q] Unresponsive touchscreen

My Epic's touchscreen has gone unresponsive. I had made the foolish mistake of updating (via zip method) from root 2.1 to 2.2. I rooted and then reset using clockwork (since nothing was working i.e. camera, media, etc.) and continued using the leaked Froyo.
Everything was great until last night. I had spilled a negligible amount of water on the touchscreen, and promptly wiped it off. Later that night, my touchscreen stopped working. I tried turning the phone on and off, but the touchscreen was still unresponsive. I tried restarting a few times, to no avail.
Then, suddenly, it was stuck at the Samsung boot screen. I guessed that the phone was bricked, so I flashed back to stock using Odin3. Touchscreen still doesn't work.
So... Did I screw up my phone with the water spilling (it was like 5 mg, collectively about the size of my thumbnail)?
WTH happened?
Also... wut do?

My advice would be to bring it in. I read in another thread a sprint rep posted saying that rooting no longer voids warranty so have someone look at it.
Sent from my SPH-D700 using XDA App

Thanks for the advice. I'm out of warranty, but I'll still take it to Sprint tomorrow, hopefully they can do something about it.

How are you out of warranty? The phone has a one year manufacturers warranty.

You may be out of the 30 day return but you cannot be out of warranty. Good luck!
Sent from my SPH-D700 using XDA App

deinstall cwm recovery

hey guys,
I need your help. The usb port of my tablet broken. Now I will send it to lenovo for reapir. The problem is that I installed cwm recovery. Is there any posibillity to install the stock recovery.
Current firmware is A310_02_0039_0086_WE

Your entire mainboard will be replaced so don't worry about the software. I've broken mine before. The main board will be replaced and you'll lose all data. Just drain the battery so they can't boot the tablet and can't charge through USB since its broken.
Sent from my Full CM9 on ThinkPad Tablet using Tapatalk

the port is not really broken. it's a slack joint. sometimes it loads and sometimes not -.-
so this is no option...

The USB port is one unit. It can't be fixed. Whether its lose or dangling by a thread, it will still be replaced. Better backup your data. I've had mine replaced twice if u doubt what am saying.
Sent from my Full CM9 on ThinkPad Tablet using Tapatalk

Besides, flashing a recovery kernel didn't break your usb port.

I sent mine in with CWR installed, but unrooted using rootkeeper. They gave me a new system board and an entirely new image, as of the other day 0089_US, including stock recovery.
They are in no position to send us our tablets back because we were trying to fix them (mine was GPS, primarily). I don't think it's that, though, that motivates them. I think they're smart enough to know that we know what's software and what's not. So are all the bank IT guys that service all Lenovo's ATMs (both). Given their relatively small consumer market, they throw us in the bucket with the folks on the clock, and service what needs servicing, as long as it's under warranty and we weren't the ones who obviously mucked it up.
Worst comes to worst, they ship it right back to you and you have to crack the case and buy a $20 soldering iron (or take it to a local PC shop). The shipping is fast. If they have to fix it, though, plan on living without your tablet for a couple weeks.
Sometimes you just have to plow ahead and require people to squawk if you're stepping on their toes. You'll be fine if you keep a careful ear out.

Janis said:
I sent mine in with CWR installed, but unrooted using rootkeeper. They gave me a new system board and an entirely new image, as of the other day 0089_US, including stock recovery.
They are in no position to send us our tablets back because we were trying to fix them (mine was GPS, primarily). I don't think it's that, though, that motivates them. I think they're smart enough to know that we know what's software and what's not. So are all the bank IT guys that service all Lenovo's ATMs (both). Given their relatively small consumer market, they throw us in the bucket with the folks on the clock, and service what needs servicing, as long as it's under warranty and we weren't the ones who obviously mucked it up.
Worst comes to worst, they ship it right back to you and you have to crack the case and buy a $20 soldering iron (or take it to a local PC shop). The shipping is fast. If they have to fix it, though, plan on living without your tablet for a couple weeks.
Sometimes you just have to plow ahead and require people to squawk if you're stepping on their toes. You'll be fine if you keep a careful ear out.
Click to expand...
Click to collapse
I'm likely sending mine in soon for usb, GPS. Were you able to reroot after repairs? Did they fix your GPS?

Atrix for sale(Dev/Parts phone)

Hey Guys
I'll try to keep the story short. This is my girls phone. A few days ago she gave it a bath in some Earl Grey tea. She noticed this after she got to work and realized her travel mug was open in her purse. She pulled the battery and called me. I picked up the phone a few hours later and gave it another bath. This time in rice for 36 hours. Put the battery back in and fired it up. Nothing. I took the phone apart and used electrical cleaner on all of the components. Back to another rice bath. Put the phone back together and booted up. Green light comes on and it stalls on the start screen. After a minute:
"Modem did not power up (0)
Starting RSD protocol support"
A quick trip to your forum and some searching led me to believe it was indeed a hardware issue. Just because I had some time to kill I used this guide to unlock the bootloaders, root and install CWM.
Tenfar's recovery-en-goapk-0630-1029
Booted back up and still the same modem message. I was able to boot it using Boot Android(No BP). I can confirm now that the screen and all rockers work fine. It will stay booted for about 2 minutes before it reboots itself. I'm assuming because it's trying to talk to the modem and getting no response. Don't really feel like taking the time to logcat it because I'm getting rid of the phone. I called MOTO and they said they would replace the MOBO for 125 with tax.
Since I already got her an HTC Vivid we've decided to see if anyone here at XDA might want to buy the phone before I ebay it. Being a member I would much rather see it go to someone here that can use it. I would like to get about $100 for it. If you have any questions or want more info please send me a PM as I might not check here that often. Also if anyone can think of steps that I've missed to recover this I'm open to suggestions. Sorry if this was long winded I just wanted to give full disclosure.
Thanks

hechoen said:
Hey Guys
I'll try to keep the story short. This is my girls phone. A few days ago she gave it a bath in some Earl Grey tea. She noticed this after she got to work and realized her travel mug was open in her purse. She pulled the battery and called me. I picked up the phone a few hours later and gave it another bath. This time in rice for 36 hours. Put the battery back in and fired it up. Nothing. I took the phone apart and used electrical cleaner on all of the components. Back to another rice bath. Put the phone back together and booted up. Green light comes on and it stalls on the start screen. After a minute:
"Modem did not power up (0)
Starting RSD protocol support"
A quick trip to your forum and some searching led me to believe it was indeed a hardware issue. Just because I had some time to kill I used this guide to unlock the bootloaders, root and install CWM.
Tenfar's recovery-en-goapk-0630-1029
Booted back up and still the same modem message. I was able to boot it using Boot Android(No BP). I can confirm now that the screen and all rockers work fine. It will stay booted for about 2 minutes before it reboots itself. I'm assuming because it's trying to talk to the modem and getting no response. Don't really feel like taking the time to logcat it because I'm getting rid of the phone. I called MOTO and they said they would replace the MOBO for 125 with tax.
Since I already got her an HTC Vivid we've decided to see if anyone here at XDA might want to buy the phone before I ebay it. Being a member I would much rather see it go to someone here that can use it. I would like to get about $100 for it. If you have any questions or want more info please send me a PM as I might not check here that often. Also if anyone can think of steps that I've missed to recover this I'm open to suggestions. Sorry if this was long winded I just wanted to give full disclosure.
Thanks
Click to expand...
Click to collapse
Have you posted this on the market of XDA? You will do better selling it there.
Sent from my ATRIX using the Premium XDA App

Voelker45 said:
Have you posted this on the market of XDA? You will do better selling it there.
Sent from my ATRIX using the Premium XDA App
Click to expand...
Click to collapse
Yup!
Mods will likely tell you to do exactly that and close this thread.

[Q] Dead Nexus?

Hello there. I went to Los Angeles last month and after a little research on tablet pcs, I decided to buy a nexus for my wife. Since I had no time to order it online, decided to visit a retail store at Santa Monica called Macmall.
I was bringing this as a gift, so I bought it and opened it right away just to make sure it was working properly.
So, I went back to argentina, wife happy with her nexus, until yesterday.
She came crying saying that the nexus was broken.
The screen is showing nothing but vertical lines. The touchscreen is responding to finger swipes and sound works, but of course all of that is useless since screen is defective.
She swears she didn't hit, drop or wet the tablet pc, I did check it many times and it has absolutely no signs of mistreatment.
I turned it off, soft reset pressing power for ten seconds, removed the cover and the battery, and once, I was able to see the Google logo properly but quickly vanished into lines again.
So... What options do you think I have?
Nexus is not being sold on my country and Google is giving me no support at all.
I contacted Asus through their website, still waiting for an answer but I'm not sure if they will help since I'm far away from USA.
I'll appreciate any help, or piece of advice you can give me.

You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should work: Click Here. It will wipe all of your data/storage so it will be like your Nexus 7 came out of the box.
Best of luck recovering it!
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.

Ryan35310 said:
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Click to expand...
Click to collapse
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded

alechair said:
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
Click to expand...
Click to collapse
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit: Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!

Ryan35310 said:
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit:Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Click to expand...
Click to collapse
Once again, thanks.:good:
I'm still not allowed to post any URLs, but I found a video on youtube of a guy with exactly the same problem.
Just search "Jon417silka nexus" and you'll see it.
I'm dowloading this NexusRootToolkit you recommended, it's +200MB so it'll take a while.
I have no skills on flashing or rooting any device, but I have read the instructions and doesn't seem to be too complicated.
I'll be awake all night trying to solve it if it's necessary.
I'll let you know how it went in a few hours.

Well... I finally downloaded the nexus root toolkit.
It was kinda easy actually, just had some hard time trying to enable the USB debugging mode, since... well i can't see anything on the screen.
I was able to download the drivers, and run the stock rom but, unfortunately, no luck on the screen.
Im just seeing green lines which i assume is the green android logo on the center on the first boot or something.
by the way, google answered me today saying somthing like, they cant do anything since im outside the us, so i have to contact asus.

It's too bad flashing the stock rom didn't fix it, I'd say it seems to be a hardware problem.
Even if you were in USA, google will only help you if you bought it within 14 days from Google Play Store.
You should call Asus Argentina [ http://latin.asus.com/Static_WebPage/Service_center_argentina/ ] and explain what is wrong, and give them the serial number. The number is located somewhere on the box, and on a removable sticker on the bottom back of the Nexus [As well as in the Settings, but you cannot read the screen so that is useless]. If you can't find the serial number, you might be able to get it via adb, but I'm not sure.
Asus has a 1 year warranty on tablets, but I'm not completely positive what they will say since it was bought in USA, and you are now in Argentina. But hopefully they will be able to RMA it and repair/replace your device. gl!

Yeah, it has to be hardware. I think you should follow Sikagoon7's advice and return it because it is under law. It couldn't be your or your wife's fault, because as you described, there were no scratches or anything. I guess it just might be a bad device. Replace it because the Nexus 7 is so worth it.

Probly gpu chipset. Its getting distorting at high frequency. Since first logo is a small frequency image and some times provided for BIOS its show normal. (Thats my guess)
Sent from my LG-P500 using xda premium

I was giving up all my hopes on this, plugged the nexus to the computer and clicked the OEM lock to return to its original factory state.
You know... I don't want them to say my warranty it's void for messing with it.
Of course, I didn't noticed any changes, swiped my finger a couple times and then...
WHAT THE....
The lines vanished and screen started to function properly, a few lines were noticeable for a few moments, now the screen is fine.
Now things got even weirder...
My wife it's been using it for two hours, with Monsters Ate My Condo (which may be pushing the cpu a little bit) and it's working flawlessly.
Problem is... I'm pretty sure that if the screen turns off it will die again.
Is there a way to keep the nexus always on, never go to sleep, just dim the screen to minium brightness or something...
Any other solution you guys think i can try is also welcome.
Please understand that returning this to Asus will be my last resort (if they decide to accept it, which I'm not sure).
Once again, thanks for everyone's time and replies

If you can not turn off your screen without it breaking it I would RMA it back to Asus.

Travisdroidx2 said:
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Click to expand...
Click to collapse
Well... It worked properly for two hours, now it died again.
I wanted RMA to be my last resort, but I'm running out of options here...

Did you already start the RMA process?
Sent from my LG-P500 using xda premium

maztahbr said:
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
No, I haven't.
I don't even know where to start...
The fact that I live in Argentina may be a complication.
Since Asus is does not sell the Nexus here, they probably won't help me at all.
And the distance may be a problem since shipping to USA is quite expensive.
I contacted Asus via their global website, still waiting for an answer.

This option kind of sucks but maybe you should sell it cheaper to someone on xda have them use the warranty exchange and you could buy another one also possibly from xda. Like i said it sucks but it may be your best option at this point.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
---------- Post added at 06:28 PM ---------- Previous post was at 06:28 PM ----------
Also make sure to link back to this thread if you decide to take that route.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

I'm gonna bump this old thread I started about a year ago, to share with you guys the rest of the story.
I contacted north american ASUS RMA by email since Google is not taking any responsibility for their tablet.
And latin american ASUS won't take my warranty as valid.
I tried to explain my complicated situation to the RMA guy. It was a little hard to understand since my english is not flawless.
But I had a friend flying to united states, he carried my broken nexus with him and sent it to repair as soon as he arrived.
Tricky part was: he was only staying for 10 days. So ASUS had ten days to receive, repair, and send the Nexus back to my friend so he could bring it to Argentina.
I crossed my fingers and decided to wait, fortunately they did a good job and now it's working back again.
However I noticed the battery doesn't lasts for as long as I expected...
Anyway thanks to everyone for sharing ideas and for your time.

S III died yesterday

Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?

awww sorry to hear that , i am sure its covered in warranty

I don't understand the warranty thing, if the phone is dead and not due to you installing a Rom or kernel or modding it then can't really see any reason to refuse fixing or replacing it.
If however it was because of the reason that you did install things then I can see how the warranty is void.
Hope you get it seen to
Sent from my GT-I9300 using xda app-developers app

In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app

i don't know where you live but i'm pretty sure rooting is not illegal anywhere it just voids your warranty. removing the simlock is an entirely different story

Has happened to me too, 1 week after purchase (got stuck on the Samsung Galaxy SIII on boot). Got mine replaced right there and then but i'm left wondering about the quality of the phone. I get it that there are always problems with every product but i see so many people reporting the same lately i start thinking it may be chronic. Some component failing or some batch where something went wrong..
Sorry to hear that, they are an absolute pain in the ass with warranty in my country. They didn't even want to replace mine because the dude was claiming the back of my phone was slightly scratched (i wasn't, even) and they are quite anal about modded phones but, wish you the best of lucks!

Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?

exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!

ch0ka said:
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
Click to expand...
Click to collapse
It is for the US, YMMV. Droid Life Article/

budx said:
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
Click to expand...
Click to collapse
Thanks!
This is actually what I´m thinking... that the motherboard died... I just hope that tomorrow or on wednesday, I will at least get informed what is wrong with it... Don´t even dare to think how long it will take to have it again... And yes... I depend on it too!!! Maybe even too much!!! LOL

spotlight79 said:
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
Click to expand...
Click to collapse
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS

Mine completely died just about 2 weeks ago, stock rom but rooted. Dropped it off at a service centre and got it back today with a shiny new motherboard (and JB)... As long as it's properly dead, they can't tell what's on it as the only way to revive it is to change the innards.
Sent from my GT-I9300 using xda premium

nhariamine said:
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Click to expand...
Click to collapse
Dude, I´m not a noob, what happened has nothing to do with software.

I entirely accept that this is a generalism and as such is bound to attract a hoard of punters contradicting it, but in many years on these boards I can recall few if any instances where repairs have been refused due to the installation of non-standard ROMs. It is sensible for manufacturers to discourage the practice - XDA-Developers is plagued with ill-informed noobs charging off to do things beyond their technical capabilities without doing adequate research - but I suspect a refusal to play the game would be counterproductive.
That said, I would always be inclined to revert back to a stock ROM and clean up a bit if I had the option before doing a return for repair.

its the same thing that happened to my phone running cm10 about 2 days ago.
sent my phone in for repairs to samsung. they probably won't be able to find out it was modified. probably needs to change hardware to even boot the phone up.
disappointing experience. :/

by any means, did you played with the clock levels?
oc/uc?

Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's not illegal. You won't go to prison or even get sued (Android is not Apple). It just void your warranty.
Sent from my GT-I9300 using xda premium

just got back my phone.
They fixed it even though I rooted & had custom rom installed.
Guess they couldn't tell as the phone couldn't even start up. hahah.
Now restoring the latest nandroid I had.

Nice to here that pal, hope this will not happen to anyone in future... this is my 2nd GS 3 (first broken due to Barca loss vs Madrid in August) and never had hardware problems.

So... here I am again...
Got my phone back yesterday. And it was the motherboard so they replaced it.
Man was I happy to have my phone back! But... my hapiness didn't last long.
When I came home I had to discover that now the gyroscope is not working. No autorotate whatsoever, no games that require the accelerometer...
Means they just replaced the mother board, flashed the latest firmware but didn't bother to test the device.
So tomorrow I'm going back to the service center and I'm going to yell my soul out at whoever responsible...
Unbelievable!
(screen rotation is checked, I tried calibrating the gyro, pulling out the battery, etc...)
This is such a disappointing experience... I'll think twice before buying a Samsung phone again...