My wife's evo has some hardware issues with the camera. It is rooted, would you all recommend unrooting if going for a replacement?
EDIT:
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Sent from my PC36100 using Tapatalk
Yes
Sent from my PC36100 using xda premium
I thought it was an absolute yes, until I read a few threads on here where it didn't seem to matter for some.
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
Warrior 3000 said:
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
Click to expand...
Click to collapse
Wow, don't think I'll go that route, but makes for a good story!
ladle3000 said:
Wow, don't think I'll go that route, but makes for a good story!
Click to expand...
Click to collapse
Yeah i went a little overkill but i was not able to unroot at all because my phone would not connect to any PC. It was the only other way lol! it worked though!
This question has probably been asked at least 50 times on here. The general consensus is that most sprint stores won't care if you are rooted, as long as you are on a stock rom. However, it is very possible they could flag your device and void your warranty. Since unrooting and re-rooting only takes 5 minutes, just do it to be safe.
The second part of my question is more my interest. I am aware of the general consensus.
Sent from my PC36100 using Tapatalk
If you're gonna unroot (which I've never found necessary, after numerous screen and camera and speaker and bezel replacements), and remove any root related app, I'm not sure what more you could do, or what you're asking.
sent from AOKP heaven
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
Sent from my PC36100 using xda premium
THREESTRIPEBRAND said:
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Thanks man. Exactly the kind of feedback I was looking for.
Sent from my PC36100 using Tapatalk
ladle3000 said:
Thanks man. Exactly the kind of feedback I was looking for.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
No worries, good luck.
Sent from my PC36100 using xda premium
id say pull your sd card, they wont give you a new one anyway. whenever iv got a new phone it didnt include sd card or battery. They just reused my old ones.
Related
So I was at the Sprint store today to have my screen replaced case I dropped my phone. And they replaced it free of charge no questions. So as the title says, Sprint rocks.
Sent from my PC36100 using XDA App
caguirr4 said:
So I was at the Sprint store today to have my screen replaced case I dropped my phone. And they replaced it free of charge no questions. So as the title says, Sprint rocks.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
The new Sprint policy is great. Free w/ insurance, only $35 without.
jerryparid said:
The new Sprint policy is great. Free w/ insurance, only $35 without.
Click to expand...
Click to collapse
Wow, I missed that, when did that change
It changed last month. It is really nice now, but people still question insurance. However this doesn't help w/ lost or stolen or water damaged devices. Also physical damage can be fixed in house now if we have the parts.
jerryparid said:
The new Sprint policy is great. Free w/ insurance, only $35 without.
Click to expand...
Click to collapse
I know that is flicking awesome. Hell a new digitizer on eBay is like 60 bucks.
Sent from my PC36100 using XDA App
I have a busted speaker I really wanan get repaired.. is that possible?
I am rooted tho, so I prolly won't end up taking it in =p
Rippley05 said:
I have a busted speaker I really wanan get repaired.. is that possible?
I am rooted tho, so I prolly won't end up taking it in =p
Click to expand...
Click to collapse
I just took mine in for a busted speaker...$0 and about 60 minutes later I walked out with a fixed phone.
Sent from my PC36100 using Tapatalk
bwcorvus said:
I just took mine in for a busted speaker...$0 and about 60 minutes later I walked out with a fixed phone.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Bet you aren't rooted tho =p
I really don't wanna go through all that process again =\ but I HATE my busted speaker!
Thank you for the info =)
Rippley05 said:
Bet you aren't rooted tho =p
I really don't wanna go through all that process again =\ but I HATE my busted speaker!
Thank you for the info =)
Click to expand...
Click to collapse
When I took my phone in I removed root completely. But I made a backup just before I unrooted. So all I did was did unrevoked root real quick. Flashed amon-ra with Rom manager and nand recovered previous settings. Simple as pie.
Sent from my PC36100 using XDA App
Rippley05 said:
Bet you aren't rooted tho =p
I really don't wanna go through all that process again =\ but I HATE my busted speaker!
Thank you for the info =)
Click to expand...
Click to collapse
Yes i am rooted, i backed up the phone and put steels "stock" rom on it. As i walked out, i restored my backup.
Makdasamurai said:
It changed last month. It is really nice now, but people still question insurance. However this doesn't help w/ lost or stolen or water damaged devices. Also physical damage can be fixed in house now if we have the parts.
Click to expand...
Click to collapse
I have insurance since day one, now my outter camera lens cover is busted. Do you think Sprint will replace it?
theoner1 said:
I have insurance since day one, now my outter camera lens cover is busted. Do you think Sprint will replace it?
Click to expand...
Click to collapse
I work at sprint if you have insurance they'll do it no charge as long as they have the parts in house
sent from is that a phone in your pocket or are you just happy to see me?
Why does everybody worry about taking their phones in for repair if they are rooted? As long as what you want to get fixed isn't software related they don't care. I am rooted and running Fresh with Riptide's theme and took my phone in last month for a screen replacement and yesterday to replace a broken plastic cover over the camera lens. Nothing was said the first time for the screen, and yesterday I was asked how I was getting the great battery life I was getting so I told them it was due to the custom ROM and kernel. They were impressed. And, yes both repairs were free because I have Total Equipment Protection.
chazglenn3 said:
Why does everybody worry about taking their phones in for repair if they are rooted? As long as what you want to get fixed isn't software related they don't care. I am rooted and running Fresh with Riptide's theme and took my phone in last month for a screen replacement and yesterday to replace a broken plastic cover over the camera lens. Nothing was said the first time for the screen, and yesterday I was asked how I was getting the great battery life I was getting so I told them it was due to the custom ROM and kernel. They were impressed. And, yes both repairs were free because I have Total Equipment Protection.
Click to expand...
Click to collapse
Most of them won't care or won't even know. But all it takes of that one guy to care and then void your warranty. I don't know about you, but I wouldn't want to take that chance because of laziness.
Sent from the xda app on my htc evo
hockey4life0099 said:
Most of them won't care or won't even know. But all it takes of that one guy to care and then void your warranty. I don't know about you, but I wouldn't want to take that chance because of laziness.
Sent from the xda app on my htc evo
Click to expand...
Click to collapse
I would raise holy hell if they tried to void my warranty on a non-software related issue I brought my phone in for. Feel free to root and unroot all you want. I'll stick with "laziness".
I had my screen crack fixed by Sprint. I simply flashed Joey Krim's stock looking rooted 2.2 and they didn't ask a question.
http://forum.xda-developers.com/showthread.php?t=699847
Just make a nandroid of your phone. I put my OEM SD card back in the phone and kept my good SD card with me. They fixed my screen, no questions asked. However, when they accidentally broke my volume down button on the side (need that one!) they just gave me a new phone. Nothing but good things about Sprints service.
what would happen if i sent my phone back to the manufacture rooted after receiving a replacment phone?
They would probably make you pay full price for it
Sent from my HTC Glacier using XDA App
shadowdroid said:
what would happen if i sent my phone back to the manufacture rooted after receiving a replacment phone?
Click to expand...
Click to collapse
Are you sending it back to HTC or T-Mobile?
Warranty is voided when you root. IF they find it's rooted, I would think there would be a process they would have to go through in order for them to charge you for it. Worst case, if they did catch it, you could say 'I don't know what you are talking about'.
If they push up against you even more, you could concede and tell them to send the phone back to you and then you could unroot and sell it yourself.
Unrooting takes less than 5 minutes. I just did it 2 nights ago and rooting my new phone and unrooting my old phone took a total of 10 minutes.
daryllh said:
Are you sending it back to HTC or T-Mobile?
Warranty is voided when you root. IF they find it's rooted, I would think there would be a process they would have to go through in order for them to charge you for it. Worst case, if they did catch it, you could say 'I don't know what you are talking about'.
If they push up against you even more, you could concede and tell them to send the phone back to you and then you could unroot and sell it yourself.
Unrooting takes less than 5 minutes. I just did it 2 nights ago and rooting my new phone and unrooting my old phone took a total of 10 minutes.
Click to expand...
Click to collapse
Can you help me then?i can't get the stock recovery to flash via terminal and I have no idea how to use fast boot
shadowdroid said:
Can you help me then?i can't get the stock recovery to flash via terminal and I have no idea how to use fast boot
Click to expand...
Click to collapse
So you rooted and have no idea how to recover? Was rooting cool? Did it make you cooler while it worked?
But now you're stuck right? Rooted to be cool but now out in the cold because you have no idea what to do?
And you wanna send the phone back thus driving up manufacturer and carrier costs that are eventually handed down to us consumers? The same people you are now asking for help?
Go figure.
You think maybe he is sending the phone back because of the screen issues? That has nothing to do with rooting a phone.
EDIT: I realize rooting the phone forces mfg to spend time changing back in order to sell it so my question isn't as valid as I previously thought. Considering the amounts of people sending their phones back, this instance hardly makes a dent.
But...
Seriously dude. Stop trying to sound like a tough guy. We get it, you aren't going to help.
CBConsultation said:
So you rooted and have no idea how to recover? Was rooting cool? Did it make you cooler while it worked?
But now you're stuck right? Rooted to be cool but now out in the cold because you have no idea what to do?
And you wanna send the phone back thus driving up manufacturer and carrier costs that are eventually handed down to us consumers? The same people you are now asking for help?
Go figure.
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App
shadowdroid said:
Can you help me then?i can't get the stock recovery to flash via terminal and I have no idea how to use fast boot
Click to expand...
Click to collapse
What are the commands that you are using also do you have the recovery.img in the root of your sdcard (not in any folders)
Now I haven't flashed anything via terminal since I first rooted my g1 but heres the commands I used in telnet (found in the market)
mount -o rw,remount -t yaffs2 /dev/block/mtdblock3 /system
cd sdcard
flash_image recovery recovery.img
cat recovery.img > /system/recovery.img
I'm pretty sure you can do these via terminal but not positive on that one.
Sent from my HTC Glacier using XDA App
daryllh said:
You think maybe he is sending the phone back because of the screen issues? That has nothing to do with rooting a phone.
Seriously dude. Stop trying to sound like a tough guy. We get it, you aren't going to help.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Really? Where in this entire thread was the screen mentioned? Seriously!? You need to read yourself.
Tough guy? Get a grip. Stop trying to be an internet commando and police yourself.
Sorry if I somehow offended your sensitive nature. This site is about phones so remove the personal garbage in your posts.
i've returned like 10 phones to t-mobile, g1...mytouch....vibrant....cliq and Mytouch 4G all were rooted and all i did was put a stockish looking rom back on.
they aren't checking for that when the phones come back. they are looking for cracks in the screen and liquid damage, that's it.
I was a manager for t-mobile for 1.5 years...i know the sop on this.
Also did like 5 warranty replacements through HTC (Nexus one) and sent 4 of them unlocked and never had a problem.
you're fine, don't sweat it. Just make it look as stock looking as possible when you send it in.
I edited my post since you responded. However, the reason he is sending it back isn't known so that's a stalemate.
It's not about policing. It's about helping or not helping without oozing elitism. Your condescending answer doesn't do the forum any good.
CBConsultation said:
Really? Where in this entire thread was the screen mentioned? Seriously!? You need to read yourself.
Tough guy? Get a grip. Stop trying to be an internet commando and police yourself.
Sorry if I somehow offended your sensitive nature. This site is about phones so remove the personal garbage in your posts.
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App
I am surprised by the silliness that I read earlier in this thread. It was more in keeping with the "cheer leading" threads that do not contain any useful information and not at all in keeping the substance of XDA developers - probably the premier how-to tech thread for mobile devices.
It is due to the information contained in this forum that TMo and other vendors sell many of their devices and services in the first place. The proposition that rooting and modifying these devices (an occasionally returning a few) is going to cost other buyers anything is totally absurd.
Fortunately, there were some useful follow-on posts on how to unroot it, and especially the post from the TMo guy.
Getting the best use from your device is what XDA is all about - lets keep it rolling!
My phone is totally bricked, no download mode, no samsung screen, no clockwork, no nothing!!!
I didnt do anything i tried turning on my wifi and constantly disconnected and shut off on the phone i tried rebooting in the quick menu then BAM!!! Bricked,
If i have tep will it replace it for free since it can turn on... ???
davidrules7778 said:
My phone is totally bricked, no download mode, no samsung screen, no clockwork, no nothing!!!
I didnt do anything i tried turning on my wifi and constantly disconnected and shut off on the phone i tried rebooting in the quick menu then BAM!!! Bricked,
If i have tep will it replace it for free since it can turn on... ???
Click to expand...
Click to collapse
Several people had theirs replaced for free so as long as you don't get a **** of a tech....
For those that are on the beta Bonsai 4.1.0b9 the 2 quickest ways to get back to 4.0.1 is to flash 4.0.1 then run one click root Clockwork Mod 3.0.0.6 since it does not play nice with the imbedded 3.0.2.4 from 4.1.0 or you can Odin EB13 prerooted with CWM 3.0.0.6 then after converting to EXT 4 restore a nandroid of 4.0.1. Reflash 4.0.1 after that to disable journaling. Then Odin the EC05 modem.
EB13 link: http://forum.xda-developers.com/showthread.php?t=853209
One click root CWM 3.0.0.6: http://forum.xda-developers.com/showthread.php?t=897612
If anyone needs Odin let me know.
charge the battery for an hour or so. then try to get into download mode again. if you can, stop and charge the battery to full. if you can't, it may actually be bricked. download mode uses alot of juice, and you can think you're bricked when you really just have a dead battery.
That happened to me once. I freaked out cause I thought my phone was bricked. So I went to have a cigarette, left it on the charger, and when I came back in, it turned right on
Sent from my SPH-D700 using XDA App
Everyone who had access to the beta should have received a pm/email alerting them to the issue a few hours ago. Some users chose to disregard.
Sent from my SPH-D700 using Tapatalk
JBakey said:
That happened to me once. I freaked out cause I thought my phone was bricked. So I went to have a cigarette, left it on the charger, and when I came back in, it turned right on
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
One of the guys with the bricked phones had extra batteries charged, and no go. Another just came back from the Sprint store and they ordered him another phone after trying to revive it for 2 hours. Whatever this is, it is really bricking the phones. It could be CWM 3.0.2.4 related since that was imbedded in the ROM.
mattallica76 said:
Everyone who had access to the beta should have received a pm/email alerting them to the issue. Some users chose to disregard.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Still a warning I just got to check my messages after te fact as I was very very swamped at work
kennyglass123 said:
One of the guys with the bricked phones had extra batteries charged, and no go. Another just came back from the Sprint store and they ordered him another phone after trying to revive it for 2 hours. Whatever this is, it is really bricking the phones. It could be CWM 3.0.2.4 related since that was imbedded in the ROM.
Click to expand...
Click to collapse
There is modified charging code in the kernel. That could be the culprit.
Sent from my SPH-D700 using Tapatalk
davidrules7778 said:
Still a warning I just got to check my messages after te fact as I was very very swamped at work
Click to expand...
Click to collapse
I didn't take it seriously until the 4th bricked phone. I even tried to convince myself that I would be safe with the Genocide kernel on it. But then common sense took over and I went back to 4.0.1 and passed the word here.
After taking my brick in and they worked with it for a couple of hours they said they would replace it no questions asked. When I first went in I told them I took it off the charger and it wouldn't turn on. Nothing they could do would get it running.
None in stock so I wait until tomorrow or the next day.
intulsa said:
After taking my brick in and they worked with it for a couple of hours they said they would replace it no questions asked. When I first went in I told them I took it off the charger and it wouldn't turn on. Nothing they could do would get it running.
None in stock so I wait until tomorrow or the next day.
Click to expand...
Click to collapse
And of course no loner phone.
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
edonnelly said:
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
Click to expand...
Click to collapse
They are not. The insurance is.
edonnelly said:
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
Click to expand...
Click to collapse
And they don't eat the phones. They get refurbed and given to the next insurance claim.
They shouldn't be, but things like this is exactly the ammunition they need to lock down the bootloader, up insurance cost, etc. . .
I am not sure why anyone would think it would be okay to rob a bank and then tell everyone about it, but people seem to think posting in a public forum is some how annomymous.
No I am not saying anyone is going to get in trouble, but a simple google search pulls this stuff up.
socos25 said:
They shouldn't be, but things like this is exactly the ammunition they need to lock down the bootloader, up insurance cost, etc. . .
I am not sure why anyone would think it would be okay to rob a bank and then tell everyone about it, but people seem to think posting in a public forum is some how annomymous.
No I am not saying anyone is going to get in trouble, but a simple google search pulls this stuff up.
Click to expand...
Click to collapse
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
kennyglass123 said:
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
Click to expand...
Click to collapse
Indeed, they are not losing anything. In fact, the insurance industry is the only field that hires more mathematicians than NASA. They make sure that no matter what, prices and deductibles are set so they profit. It's one of the longest going scams in history. I have TEP on 5 lines. So I don't feel bad when someone gets their money's worth.
kennyglass123 said:
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
Click to expand...
Click to collapse
Banks are insured too. So should we say the same thing when they're robbed? Hell, let's not even go after the people who robbed it because they're insured right?
Somebody has to eat the cost any time a claim is made. And unfortunately, it's the consumer. TEP used to be $5 a month. Nobody is forced to have insurance on their phone. And nobody is forced to load custom ROMs either. Don't try to justify the risk you took by thinking you're entitled to a claim any time you want it.
Auto insurance companies deny claims all the time because of negligence. Why should we all pay when someone is doing 150mph down the freeway? It's the same concept here.
Ok bonsai fans, please stop talking about getting phones replaced. We are starting to attract all the party poopers and well they are going to poop on your party(in a ****ty arnold voice)
Help Please!! I rooted my galaxy s 2 a couple of days ago, the screen got damaged. Still fully functional but need to unroot, any help please
And I know I sound like the biggest idiot ever, but im no rooting expert.
Sent from my GT-I9100 using XDA App
peterfiile said:
Help Please!! I rooted my galaxy s 2 a couple of days ago, the screen got damaged. Still fully functional but need to unroot, any help please
And I know I sound like the biggest idiot ever, but im no rooting expert.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
how did you root it? Use superoneclickroot to unroot it..
I havent rooted mine yet, so i may not be 100% sure.
i used http://forum.xda-developers.com/showthread.php?t=1056334, so yes essentially i must just be able to unroot and reflash the secure rom i guess
is there a secure wxdd kernel avaialbe
ive got a link to the xwkdd, but its hotfile and really slow, are there any alternatives?
You will have a counter to say you flashed a non-samsung kernel. Unknown if Samsung check this, but it might be a good idea to get a USB jig and reset it. Guide in the Dev subsection.
im banking they dont. anyhow it will not be with samsung ittl be with mobiles.co.uk or ittl be insurance so im not worried about that. ive gone stock now all data deleted even with the widespread gradual blacking out of the phone screen. thanks for help.
What happened with your phone if you dont mind me asking?
it fell on the kitchen floor... kinda silly realy but it got nocked out of my hand, just one of those things. the screen then had a thin vertical purpleish bar and then it went all blue/black. basically completely unuseable now
peterfiile said:
it fell on the kitchen floor... kinda silly realy but it got nocked out of my hand, just one of those things. the screen then had a thin vertical purpleish bar and then it went all blue/black. basically completely unuseable now
Click to expand...
Click to collapse
You broke your phone by dropping it, I hope you're not going to try and warranty it. I assume this is why you're asking about un root.
Sent from my MB860 using XDA App
insurance.
Hi. My screen has a touch imput free area on the top part of it. It is about a half inch, just bellow the notiffication bar. My phone is rooted, and i have hotspot enabled. Other than that is stock.
Plrase advise me as to what i can do. If there is nothig i can do, is my warranty voided because root? Who should i contact for warranty? Att or motorola?
Sent from my MB860 using XDA App
Which method did you root your phone with?...
Sent from my MB860 using xda premium
I dont remember. I was rooted, and than updated my phone to the latest moto release. Lost root and than i had to flash somethig to get root back and than to unlock the hotspot app.
This was about 2 or 3 months back. All was ok till about a month ago, when i dropped the phone to the floor. Noticed the screen issue shortly after. Not sure if the drop caused this tho. There are no scratches on the screen, and it had a silicone case on it.
Sent from my MB860 using XDA App
Anyone?
Sent from my MB860 using XDA App
Bump...
Sent from my MB860 using XDA App
Is my warranty voided because of root or not? If not, than who do i contact? Att or motorola?
No help? Anyone?
Sent from my MB860 using XDA App
do you think the problem came from dropping your phone or were you messing with something on your phone? and yes your warrentty is voided, but you could get your own new screen on ebay for like 30 buxs and fix it yourself
Not sure if the drop caused it. Maybe. I noticed the pb soon after. I didn't mees with the phone, other than rooting and enaibeling hotspot.
The screen on ebay, is it the same as the stock one? Same quality?
Sent from my MB860 using XDA App
Try a advanced restore of pds.img from the cwm only to see if that fixes your problem.. Thats if you did backup from cwm..
No, i didn't back up anything. Just rooted. I barely mannaged to do that.
Sent from my MB860 using XDA App
My phone had the same thing and I sbf'd back to 1.26 and took it back no problems. Mine was also unlocked.
Sent from my MB860 using XDA Premium App
I also have that problem, the problem is with the touchscreen not the software. At first, the touchscreen will not work for sometime you'll need to turn the screen off and on again. The problem will start more frequent. Then, the touchscreen on some part of the screen will not work at all. Only to fix is to call ATT for a repair. But, I live in Thailand and I brought mine at US. So, it not worth sending it back. I buy the touchscreen off ebay for $60 and change it myself. Working great now.
Pretty cheap on ebay, some for $40. My screen started acting the exact same way. I honestly believe it's heat damage. I remember reading that there are layers of the glass that are glued together. Extreme heat could cause the layers to come apart enough that sections of the screen are unusable.
My screen is exactly as the OP said, about a half-inch from the bar at the top. I noticed it soon after I started mounting the phone in my car near the top of the windshield where it could get some steady sunlight (obviously I didn't realize it was doing that until I noticed this problem).
I just ordered my replacement off ebay and will give it a shot. It's worth $40 if it'll let me use my phone properly again and hold off having to get a new phone prior to my upgrade price kicking in.
Hopefully installation won't be too hard. Good luck to the rest of ya!
This happen to my boyfriend's phone recently as well. I posted everywhere trying to find a solution but no one could help. It started to get worse after about a week or so where another section, towards the bottom of the screen, became unresponsive as well. My boyfriend finally called Motorola and sent it in for repair. We don't have ATT's insurance so we didn't try that way. Anyways, he's suppose to receive the phone this Monday...we'll see if it's fixed.
ulkesh said:
Pretty cheap on ebay, some for $40. My screen started acting the exact same way. I honestly believe it's heat damage. I remember reading that there are layers of the glass that are glued together. Extreme heat could cause the layers to come apart enough that sections of the screen are unusable.
My screen is exactly as the OP said, about a half-inch from the bar at the top. I noticed it soon after I started mounting the phone in my car near the top of the windshield where it could get some steady sunlight (obviously I didn't realize it was doing that until I noticed this problem).
I just ordered my replacement off ebay and will give it a shot. It's worth $40 if it'll let me use my phone properly again and hold off having to get a new phone prior to my upgrade price kicking in.
Hopefully installation won't be too hard. Good luck to the rest of ya!
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Did your touchscreen come with the adhesive? If not, you'll need to be extremely careful when you remove the old one cause you'll need the adhesive or you'll need the two sided tape with <0.25mm thick and apply it to around the touchscreen and remember to apply it as a close system or the dust will go under your screen.
If you need more info just PM me
I think i.ll call moto.
lakergirl21 said:
This happen to my boyfriend's phone recently as well. I posted everywhere trying to find a solution but no one could help. It started to get worse after about a week or so where another section, towards the bottom of the screen, became unresponsive as well. My boyfriend finally called Motorola and sent it in for repair. We don't have ATT's insurance so we didn't try that way. Anyways, he's suppose to receive the phone this Monday...we'll see if it's fixed.
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Click to collapse
Did u get it back? Is it fixed?
Sent from my MB860 using XDA App
Mine had the same issue, ive unlocked, rooted, modded the rom and radio, so no going to ATT, instead i took it to UbreakItIFixIt, just google them, best $99 i spent and kept all my custom goodies!
Sorry I haven't responded, hopefully you got your phone fixed but just in case you haven't...The phone came back and he hasn't had a problem with it whatsoever. The rep on the phone didn't know what was wrong with it or what they did to fix it but whatever they did, it worked. It took about a week or so to get the phone back and the only thing he had to pay for was shipping the phone out.