what would happen if i sent my phone back to the manufacture rooted after receiving a replacment phone?
They would probably make you pay full price for it
Sent from my HTC Glacier using XDA App
shadowdroid said:
what would happen if i sent my phone back to the manufacture rooted after receiving a replacment phone?
Click to expand...
Click to collapse
Are you sending it back to HTC or T-Mobile?
Warranty is voided when you root. IF they find it's rooted, I would think there would be a process they would have to go through in order for them to charge you for it. Worst case, if they did catch it, you could say 'I don't know what you are talking about'.
If they push up against you even more, you could concede and tell them to send the phone back to you and then you could unroot and sell it yourself.
Unrooting takes less than 5 minutes. I just did it 2 nights ago and rooting my new phone and unrooting my old phone took a total of 10 minutes.
daryllh said:
Are you sending it back to HTC or T-Mobile?
Warranty is voided when you root. IF they find it's rooted, I would think there would be a process they would have to go through in order for them to charge you for it. Worst case, if they did catch it, you could say 'I don't know what you are talking about'.
If they push up against you even more, you could concede and tell them to send the phone back to you and then you could unroot and sell it yourself.
Unrooting takes less than 5 minutes. I just did it 2 nights ago and rooting my new phone and unrooting my old phone took a total of 10 minutes.
Click to expand...
Click to collapse
Can you help me then?i can't get the stock recovery to flash via terminal and I have no idea how to use fast boot
shadowdroid said:
Can you help me then?i can't get the stock recovery to flash via terminal and I have no idea how to use fast boot
Click to expand...
Click to collapse
So you rooted and have no idea how to recover? Was rooting cool? Did it make you cooler while it worked?
But now you're stuck right? Rooted to be cool but now out in the cold because you have no idea what to do?
And you wanna send the phone back thus driving up manufacturer and carrier costs that are eventually handed down to us consumers? The same people you are now asking for help?
Go figure.
You think maybe he is sending the phone back because of the screen issues? That has nothing to do with rooting a phone.
EDIT: I realize rooting the phone forces mfg to spend time changing back in order to sell it so my question isn't as valid as I previously thought. Considering the amounts of people sending their phones back, this instance hardly makes a dent.
But...
Seriously dude. Stop trying to sound like a tough guy. We get it, you aren't going to help.
CBConsultation said:
So you rooted and have no idea how to recover? Was rooting cool? Did it make you cooler while it worked?
But now you're stuck right? Rooted to be cool but now out in the cold because you have no idea what to do?
And you wanna send the phone back thus driving up manufacturer and carrier costs that are eventually handed down to us consumers? The same people you are now asking for help?
Go figure.
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App
shadowdroid said:
Can you help me then?i can't get the stock recovery to flash via terminal and I have no idea how to use fast boot
Click to expand...
Click to collapse
What are the commands that you are using also do you have the recovery.img in the root of your sdcard (not in any folders)
Now I haven't flashed anything via terminal since I first rooted my g1 but heres the commands I used in telnet (found in the market)
mount -o rw,remount -t yaffs2 /dev/block/mtdblock3 /system
cd sdcard
flash_image recovery recovery.img
cat recovery.img > /system/recovery.img
I'm pretty sure you can do these via terminal but not positive on that one.
Sent from my HTC Glacier using XDA App
daryllh said:
You think maybe he is sending the phone back because of the screen issues? That has nothing to do with rooting a phone.
Seriously dude. Stop trying to sound like a tough guy. We get it, you aren't going to help.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Really? Where in this entire thread was the screen mentioned? Seriously!? You need to read yourself.
Tough guy? Get a grip. Stop trying to be an internet commando and police yourself.
Sorry if I somehow offended your sensitive nature. This site is about phones so remove the personal garbage in your posts.
i've returned like 10 phones to t-mobile, g1...mytouch....vibrant....cliq and Mytouch 4G all were rooted and all i did was put a stockish looking rom back on.
they aren't checking for that when the phones come back. they are looking for cracks in the screen and liquid damage, that's it.
I was a manager for t-mobile for 1.5 years...i know the sop on this.
Also did like 5 warranty replacements through HTC (Nexus one) and sent 4 of them unlocked and never had a problem.
you're fine, don't sweat it. Just make it look as stock looking as possible when you send it in.
I edited my post since you responded. However, the reason he is sending it back isn't known so that's a stalemate.
It's not about policing. It's about helping or not helping without oozing elitism. Your condescending answer doesn't do the forum any good.
CBConsultation said:
Really? Where in this entire thread was the screen mentioned? Seriously!? You need to read yourself.
Tough guy? Get a grip. Stop trying to be an internet commando and police yourself.
Sorry if I somehow offended your sensitive nature. This site is about phones so remove the personal garbage in your posts.
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App
I am surprised by the silliness that I read earlier in this thread. It was more in keeping with the "cheer leading" threads that do not contain any useful information and not at all in keeping the substance of XDA developers - probably the premier how-to tech thread for mobile devices.
It is due to the information contained in this forum that TMo and other vendors sell many of their devices and services in the first place. The proposition that rooting and modifying these devices (an occasionally returning a few) is going to cost other buyers anything is totally absurd.
Fortunately, there were some useful follow-on posts on how to unroot it, and especially the post from the TMo guy.
Getting the best use from your device is what XDA is all about - lets keep it rolling!
Related
Ok guys, weird question...my screen is totally scratched up, no idea how it happened, but I am really pissed off about it. Anyway, I have the best buy extra insurance (Black tie?). I want to brick my DX so they can give me a new one. ****ed up I know, but I am paying for it, so I might as well take advantage. How do i do, or what is the best way to make it irrecoverable?
If you bought the accidental plan, just drop in in a puddle. I told them i was gonna hack it when i bought it and they said no problem but if anything happens and I have to bring it in, I better make sure it doesnt power on at all.
Best solution, pop it in the microwave for a couple seconds. It will nit power on after that.
Sent from my DROIDX using XDA App
why don't you just tell them you lost it.. .
put it in a bowl and piss on it
gobbles23 said:
Best solution, pop it in the microwave for a couple seconds. It will nit power on after that.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
bonus points if you do this and post a vid!
Better yet take fat dump on it put in a zip lock bag and take it out just before you bring it into the store then they wont even attempt to turn it on ja
Sent from my DROIDX using XDA App
bad4u6669 said:
bonus points if you do this and post a vid!
Click to expand...
Click to collapse
I swear I will do it, but I need to know if it will show any damage or whatever. Either this or I was thinking about telling them I dropped it and bash it with a hammer over a towel or something.
Breakthecycle2 said:
I swear I will do it, but I need to know if it will show any damage or whatever. Either this or I was thinking about telling them I dropped it and bash it with a hammer over a towel or something.
Click to expand...
Click to collapse
throw it out a high window, say you dropped it at your hotel on vacation. or just step on it till the screen breaks and say you sat on it. their not gonna ask for a 10 page essay inorder to turn it in...
bad4u6669 said:
throw it out a high window, say you dropped it at your hotel on vacation. or just step on it till the screen breaks and say you sat on it. their not gonna ask for a 10 page essay inorder to turn it in...
Click to expand...
Click to collapse
No, I get that, but I don't want them to repair it. I just want a new one.
When u signed up for the contract u agreed to have a new OR refurb at their discretion. You will be without your phone for 2to 4 weeks
Sent from my DROIDX using XDA App
zsg1313 said:
When u signed up for the contract u agreed to have a new OR refurb at their discretion. You will be without your phone for 2to 4 weeks
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
No I didn't BB gives you a loaner phone and a new device if they cant fix it. I have a backup phone anyway.
I'm not going to get into the morality implications of insurance fraud, but this is the kind of thing that makes protection policies expensive for the rest of us. Just something to think about.
Sent via XDA App on my Droid X
BBJohnnyT said:
I'm not going to get into the morality implications of insurance fraud, but this is the kind of thing that makes protection policies expensive for the rest of us. Just something to think about.
Sent via XDA App on my Droid X
Click to expand...
Click to collapse
Hes turning in the phone, so they are able to repair it and give it to the next person that breaks their phone. This saves us cost, because the other alternative is him reporting it lost and just keeping it.
You could always do the OTA then sbf 2.1. done brick. and you dont have to break anything, and now best buy and asurion will lower our insurance costs! jk
bad4u6669 said:
Hes turning in the phone, so they are able to repair it and give it to the next person that breaks their phone. This saves us cost, because the other alternative is him reporting it lost and just keeping it.
You could always do the OTA then sbf 2.1. done brick. and you dont have to break anything, and now best buy and asurion will lower our insurance costs! jk
Click to expand...
Click to collapse
I was just thinking about using the 2.1 SBF. I think I will go that route. They should just give me a new DX, no?
bad4u6669 said:
This saves us cost, because the other alternative is him reporting it lost and just keeping it.
Click to expand...
Click to collapse
No, the alternative is to just live with his scratched up phone. Any other "alternative" which gets him a new phone on the policy's dime (including reporting it lost), is a crime.
Sent via XDA App on my Droid X
BBJohnnyT said:
No, the alternative is to just live with his scratched up phone. Any other "alternative" which gets him a new phone on the policy's dime (including reporting it lost), is a crime.
Sent via XDA App on my Droid X
Click to expand...
Click to collapse
I am paying for a product. Why the hell shouldnt I? I didn't ask for anyones opinion man. Would you want to live with a scratched up $600 phone? Especially if you take care of all of your stuff?
Breakthecycle2 said:
I was just thinking about using the 2.1 SBF. I think I will go that route. They should just give me a new DX, no?
Click to expand...
Click to collapse
like it was said earlier, you might not get a new one. Doing the sbf will put you into a boot loop i believe, same thing thats been reported to happen to random people when doing the OTA...
Breakthecycle2 said:
Blow me dude..immature I know. BUt seriously. I am paying for a product. Why the hell shouldnt I? I didn't ask for anyones opinion man.
Click to expand...
Click to collapse
yes you did, in your first post! lol
yeah, its being shady. But so is rooting. Your breaching contract, just to remove bloat ware. Wireless tether for root users is also "stealing". List goes on and on. But thats why were here.
Forums arent the place for moral, political, or religious debate. Not trying to be mean, just keepin it real.
and if/when you get a replacement, may i recommend a screen protector....
Maaaaan all you have to do is say the on screen keyboard doesn't work its a software issue it only works when it wants to. Just remember The customer is ALWAYS right...I did it over the phone threatned to cancle my service and 2 days later new phone that was the droid 1 though. Id still take a fat **** on it though just so you can say you did it for conversation sakes.
Sent from my DROIDX using XDA App
My phone is totally bricked, no download mode, no samsung screen, no clockwork, no nothing!!!
I didnt do anything i tried turning on my wifi and constantly disconnected and shut off on the phone i tried rebooting in the quick menu then BAM!!! Bricked,
If i have tep will it replace it for free since it can turn on... ???
davidrules7778 said:
My phone is totally bricked, no download mode, no samsung screen, no clockwork, no nothing!!!
I didnt do anything i tried turning on my wifi and constantly disconnected and shut off on the phone i tried rebooting in the quick menu then BAM!!! Bricked,
If i have tep will it replace it for free since it can turn on... ???
Click to expand...
Click to collapse
Several people had theirs replaced for free so as long as you don't get a **** of a tech....
For those that are on the beta Bonsai 4.1.0b9 the 2 quickest ways to get back to 4.0.1 is to flash 4.0.1 then run one click root Clockwork Mod 3.0.0.6 since it does not play nice with the imbedded 3.0.2.4 from 4.1.0 or you can Odin EB13 prerooted with CWM 3.0.0.6 then after converting to EXT 4 restore a nandroid of 4.0.1. Reflash 4.0.1 after that to disable journaling. Then Odin the EC05 modem.
EB13 link: http://forum.xda-developers.com/showthread.php?t=853209
One click root CWM 3.0.0.6: http://forum.xda-developers.com/showthread.php?t=897612
If anyone needs Odin let me know.
charge the battery for an hour or so. then try to get into download mode again. if you can, stop and charge the battery to full. if you can't, it may actually be bricked. download mode uses alot of juice, and you can think you're bricked when you really just have a dead battery.
That happened to me once. I freaked out cause I thought my phone was bricked. So I went to have a cigarette, left it on the charger, and when I came back in, it turned right on
Sent from my SPH-D700 using XDA App
Everyone who had access to the beta should have received a pm/email alerting them to the issue a few hours ago. Some users chose to disregard.
Sent from my SPH-D700 using Tapatalk
JBakey said:
That happened to me once. I freaked out cause I thought my phone was bricked. So I went to have a cigarette, left it on the charger, and when I came back in, it turned right on
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
One of the guys with the bricked phones had extra batteries charged, and no go. Another just came back from the Sprint store and they ordered him another phone after trying to revive it for 2 hours. Whatever this is, it is really bricking the phones. It could be CWM 3.0.2.4 related since that was imbedded in the ROM.
mattallica76 said:
Everyone who had access to the beta should have received a pm/email alerting them to the issue. Some users chose to disregard.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Still a warning I just got to check my messages after te fact as I was very very swamped at work
kennyglass123 said:
One of the guys with the bricked phones had extra batteries charged, and no go. Another just came back from the Sprint store and they ordered him another phone after trying to revive it for 2 hours. Whatever this is, it is really bricking the phones. It could be CWM 3.0.2.4 related since that was imbedded in the ROM.
Click to expand...
Click to collapse
There is modified charging code in the kernel. That could be the culprit.
Sent from my SPH-D700 using Tapatalk
davidrules7778 said:
Still a warning I just got to check my messages after te fact as I was very very swamped at work
Click to expand...
Click to collapse
I didn't take it seriously until the 4th bricked phone. I even tried to convince myself that I would be safe with the Genocide kernel on it. But then common sense took over and I went back to 4.0.1 and passed the word here.
After taking my brick in and they worked with it for a couple of hours they said they would replace it no questions asked. When I first went in I told them I took it off the charger and it wouldn't turn on. Nothing they could do would get it running.
None in stock so I wait until tomorrow or the next day.
intulsa said:
After taking my brick in and they worked with it for a couple of hours they said they would replace it no questions asked. When I first went in I told them I took it off the charger and it wouldn't turn on. Nothing they could do would get it running.
None in stock so I wait until tomorrow or the next day.
Click to expand...
Click to collapse
And of course no loner phone.
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
edonnelly said:
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
Click to expand...
Click to collapse
They are not. The insurance is.
edonnelly said:
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
Click to expand...
Click to collapse
And they don't eat the phones. They get refurbed and given to the next insurance claim.
They shouldn't be, but things like this is exactly the ammunition they need to lock down the bootloader, up insurance cost, etc. . .
I am not sure why anyone would think it would be okay to rob a bank and then tell everyone about it, but people seem to think posting in a public forum is some how annomymous.
No I am not saying anyone is going to get in trouble, but a simple google search pulls this stuff up.
socos25 said:
They shouldn't be, but things like this is exactly the ammunition they need to lock down the bootloader, up insurance cost, etc. . .
I am not sure why anyone would think it would be okay to rob a bank and then tell everyone about it, but people seem to think posting in a public forum is some how annomymous.
No I am not saying anyone is going to get in trouble, but a simple google search pulls this stuff up.
Click to expand...
Click to collapse
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
kennyglass123 said:
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
Click to expand...
Click to collapse
Indeed, they are not losing anything. In fact, the insurance industry is the only field that hires more mathematicians than NASA. They make sure that no matter what, prices and deductibles are set so they profit. It's one of the longest going scams in history. I have TEP on 5 lines. So I don't feel bad when someone gets their money's worth.
kennyglass123 said:
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
Click to expand...
Click to collapse
Banks are insured too. So should we say the same thing when they're robbed? Hell, let's not even go after the people who robbed it because they're insured right?
Somebody has to eat the cost any time a claim is made. And unfortunately, it's the consumer. TEP used to be $5 a month. Nobody is forced to have insurance on their phone. And nobody is forced to load custom ROMs either. Don't try to justify the risk you took by thinking you're entitled to a claim any time you want it.
Auto insurance companies deny claims all the time because of negligence. Why should we all pay when someone is doing 150mph down the freeway? It's the same concept here.
Ok bonsai fans, please stop talking about getting phones replaced. We are starting to attract all the party poopers and well they are going to poop on your party(in a ****ty arnold voice)
I'm trying to get my phone to be exchanged through warranty, but tmobile wants to do a technical troubleshooting to see if they can fix it. My question is.. Can tmobile see that my device is rooted when they run these tests? Should I unroot prior to letting them run tests? If so, can someone provide me with the most simple guide to unroot? Thanks!
Sent from my HTC Vision using XDA App
Well either way if you are trying to get a warranty exchange you should revert everything to stock. Not just root. Look in the wiki as I can't post links from my phone. Some people will say the unlocker guide is better others will say the one here is. Look at each of them and see what you think would be the easiest
Sent from my HTC Vision using XDA Premium App
What exactly is wrong with your phone? Are you sure its hardware related?
You'll have to unroot and return to stock in order to initiate a warranty replacement. So if its hardware related then you'll have to unroot anyways to send it back.
LGS1231 said:
I'm trying to get my phone to be exchanged through warranty, but tmobile wants to do a technical troubleshooting to see if they can fix it. My question is..
1) Can tmobile see that my device is rooted when they run these tests?
2)Should I unroot prior to letting them run tests? If so, can someone provide me with the most simple guide to unroot? Thanks!
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
1) they don't run 'tests'... they ask you to reboot, perform a factory reset... assuming you're talking about the queue card reading 'customer support' phone helpers.
2) make a nandroid backup... then do whatever they want. you can always restore.
i've sent in 3 G2's in the last couple of months. the service reps all ask me to reset it to factory blah blah blah even after describing the exact, widely known problem: faulty speaker
after 20 minutes of BS, they finally concede and sent out new phones each time. the support techs actually said they don't care if it's rooted, or running anything, so long as it's hardware related.
i wish the FUD about software/hardware would cease.
You've received new G2s every time??
My phone's touchscreen is acting up. It would start selecting things by it else. Like I was pressing it. And sometimes it would press and stick (like u using ur finger and u keep it on the touchscreen) so then I can't do anything. Other times, the Y H and B keys don't work on my on screen keyboard. I've factory reseted several times. Even installed a fresh ROM but problem still persisted so I expect it to be a hardware issue now.
Sent from my HTC Vision using XDA App
ohgood said:
1) they don't run 'tests'... they ask you to reboot, perform a factory reset... assuming you're talking about the queue card reading 'customer support' phone helpers.
2) make a nandroid backup... then do whatever they want. you can always restore.
i've sent in 3 G2's in the last couple of months. the service reps all ask me to reset it to factory blah blah blah even after describing the exact, widely known problem: faulty speaker
after 20 minutes of BS, they finally concede and sent out new phones each time. the support techs actually said they don't care if it's rooted, or running anything, so long as it's hardware related.
i wish the FUD about software/hardware would cease.
Click to expand...
Click to collapse
Well I just got off of the phone with a support tech from T-Mobile. Told them that I had rooted the phone and had restored it back to factory stock. They said since I rooted the device that it voided the warranty. =(
My phone has touch screen issues and I was attempted to get a replacement. I don't know if they wrote down in the notes but I am thinking I will try again tomorrow. If not then I will call about a different line with the same phone and just send them mine back.
Any suggestions?
Nshih422 said:
Well I just got off of the phone with a support tech from T-Mobile. Told them that I had rooted the phone and had restored it back to factory stock. They said since I rooted the device that it voided the warranty. =(
My phone has touch screen issues and I was attempted to get a replacement. I don't know if they wrote down in the notes but I am thinking I will try again tomorrow. If not then I will call about a different line with the same phone and just send them mine back.
Any suggestions?
Click to expand...
Click to collapse
Why would you EVER willingly tell them you rooted? there's no way for them to tell if you just unroot and return to stock before you send it in...
I know it was an idiot move on my part. I read a few times in various places that the reps don't really care if it was or not and I mistakenly told him when he asked. I can't go back in time now though
I think this is an extra thing to the fact that I have a few days left before my warranty expires anyways. I think I bought it on Sept 8th. :/
Sent from my HTC Vision using Tapatalk
My wife's evo has some hardware issues with the camera. It is rooted, would you all recommend unrooting if going for a replacement?
EDIT:
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Sent from my PC36100 using Tapatalk
Yes
Sent from my PC36100 using xda premium
I thought it was an absolute yes, until I read a few threads on here where it didn't seem to matter for some.
Anything else to clean up other than unrooting, and removing root only apps and .apks? Do they really go digging for any related files?
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
Warrior 3000 said:
Iv ran into this problem in the summer. My charger port was a little funky and non stop went into car mode. i was rooted and at the time was not able to unroot it. I asked for a replacement and when i had to send it in i did EVERYthing possiable so they wouldnt be able to even turn it on to see its rooted lol.
i cracked the screen badly.
shoved a screwdriver into the charger port so they couldnt charge it.
messed up the battery charging cells so no battery could power it on.
=p
Click to expand...
Click to collapse
Wow, don't think I'll go that route, but makes for a good story!
ladle3000 said:
Wow, don't think I'll go that route, but makes for a good story!
Click to expand...
Click to collapse
Yeah i went a little overkill but i was not able to unroot at all because my phone would not connect to any PC. It was the only other way lol! it worked though!
This question has probably been asked at least 50 times on here. The general consensus is that most sprint stores won't care if you are rooted, as long as you are on a stock rom. However, it is very possible they could flag your device and void your warranty. Since unrooting and re-rooting only takes 5 minutes, just do it to be safe.
The second part of my question is more my interest. I am aware of the general consensus.
Sent from my PC36100 using Tapatalk
If you're gonna unroot (which I've never found necessary, after numerous screen and camera and speaker and bezel replacements), and remove any root related app, I'm not sure what more you could do, or what you're asking.
sent from AOKP heaven
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
Sent from my PC36100 using xda premium
THREESTRIPEBRAND said:
The reason I say yes is because it's really hit or miss, it depends on the employee who is taking care of you. There are many people who've had success without unrooting and plenty who haven't.
I'm just a better safe than sorry type of guy. Rooting and unrooting only take a couple minutes anyway. Also there are enough refurb evos that most stores will take in your phone for repair and have you pick up a refurb the next day while your phone gets sent off to be repaired for the next person.
But if you plan on not unrooting then I would suggest a stock rooted rom without any root related apps and also a cleared SD card. I've heard a few stories of being turned down for repair for root related material on the SD card even after they unrooted lol.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Thanks man. Exactly the kind of feedback I was looking for.
Sent from my PC36100 using Tapatalk
ladle3000 said:
Thanks man. Exactly the kind of feedback I was looking for.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
No worries, good luck.
Sent from my PC36100 using xda premium
id say pull your sd card, they wont give you a new one anyway. whenever iv got a new phone it didnt include sd card or battery. They just reused my old ones.
Ok, I've looked around for the answer and from what I've ready, I don't think I can do this but I want to make sure I properly understand what I have read.
My phone came stock with AT&T's MF3, i was able to successfully root and debloat the phone without issues. I was very careful the entire process and everything works perfectly. But then what did I do? I modded the build.prop (it was late and I was tired... I shouldn't have done it) file without thinking "I don't have a recovery method if this fails"... I KNEW there was no MF3 firmware available for recovery in Kies, and I knew no one has found an workable solution in Odin... But these didn't cross my mind that night. So, when I rebooted my phone, it would go past the samsung boot logo but never show AT&T's logo. The screen goes black after the Samsung logo, the remains black. After about 10 - 20 seconds the LED at the top left of the phone will turn on blue and throb. If I plug my phone into a USB port, it will try to install drivers as "MTP USB Device" but fail. The longer I leave the phone the warmer it gets regardless of whether or not it's plugged in.
I can boot into Download Mode and Stock Recovery
I've tested the drivers with my wife's phone and everything works as expected
I can boot into Stock Recovery and sideload files (I tried to flash an OTA file another user hosted here, it was sent via ADB sideload but it failed due to my debloating the /system/apps folder)
I've tried using stock recovery to flash a zip file to replace build.prop, but failed (not signed by samsung)
I've successfully flashed the "MF3_BTL_FIX" file another user created to kick a person out of the yellow triangle, when Kies fails.
I've tried best buy, but the samsung specialist will not even plug my phone into their computer
I have a backup build.prop, I just can't figure out how to get it on my phone without a custom recovery.
So, is there any way to replace the build.prop file with Odin/Heimdall or flashing or sideloading something from stock recovery?
My wife has the same phone, so I can also get files from her phone if I need to.
Any help or advice (even if it's "you have to wait for MF3 to be released in kies") would be greatly appreciated.
I'd find another bestbuy and see if you have better luck there.
jd1639 said:
I'd find another bestbuy and see if you have better luck there.
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I think this is my best option too, but the next closest best buy is 1.5 hours from this one.... Getting time to go there will be the hardest part for me... that's what I get for living in the middle of nowhere...
dustyhughes said:
I think this is my best option too, but the next closest best buy is 1.5 hours from this one.... Getting time to go there will be the hardest part for me... that's what I get for living in the middle of nowhere...
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Road trip!
jd1639 said:
Road trip!
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HAHAHA! seriously! "Come on Kids, we're going on a field trip for science... COMPUTER science!"
But really, I may be heading out there Friday. They actually have 2 full stores there and 2 "mobile" stores.... I guess I'll see if I can get someone in one of those places to help.
Did you try a factory reset in Stock recovery?
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graydiggy said:
Did you try a factory reset in Stock recovery?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
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Unfortunately, yes... It formats /data and /cache... it doesn't touch /system at all (from what I could tell), so the build.prop isn't restored to factory.
What stinks is, I believe ALL i have to do is replace that ONE file! Granted it's a major file... but still, ONE file, keeping me from booting to the OS. I've even been tempted to send it to one of the guys that does the jtag repairs, but to be honest I don't know enough about what they do to know if it would even help or if I could trust them (I assume I could from what little I've read)...
I may just have to go best buy hunting.
dustyhughes said:
Unfortunately, yes... It formats /data and /cache... it doesn't touch /system at all (from what I could tell), so the build.prop isn't restored to factory.
What stinks is, I believe ALL i have to do is replace that ONE file! Granted it's a major file... but still, ONE file, keeping me from booting to the OS. I've even been tempted to send it to one of the guys that does the jtag repairs, but to be honest I don't know enough about what they do to know if it would even help or if I could trust them (I assume I could from what little I've read)...
I may just have to go best buy hunting.
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I assume you're referring to mobiletechvideos.com and I didn't use them for jtag however I used them to fix a power button and they are awesome!
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HiTideBlastoise said:
I assume you're referring to mobiletechvideos.com and I didn't use them for jtag however I used them to fix a power button and they are awesome!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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I know I've heard of mobiletechvideos before, and I know they would be trust worthy, I've heard GREAT things about them... The other place I saw unbricking phones I ran across on youtube, they have a link to an ebay store (if you search ebay for "Unbrick Service Hard Bricked Samsung Galaxy S4 i337" you'll find them). They are actually a whole lot cheaper than mobiletechvideos, which is one of the reasons I looked into them and also why I'm suspicious. Not to discredit them at all, because I personally don't know what kind of work they do.
I don't even know if Jtag will allow them to fix my build.prop file. The ebay place says if the phone doesn't boot normally after doing a repair, they will restore the latest stock ROM and since i'm on MF3, well... They couldn't do much. It also makes me suspicious that in their ebay description it says:
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By purchasing this auction you agree to the following.
1. Jtag service will avoid your warranty.
2. There is no guaranty 100% to fixed your phone, but we do our best.
3. If the phone can not fix, we will refund only $ 30.00, minus $5.80 for shipping cost.
4. If you claim for any problem after successful unbricked the phone, you need to send it back for inspection. Because we tested it before ship.
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I mean, some of the wording used makes me uncomfortable... I could just be paranoid, the address on the auction IS Carrollton, Texas after all
Just thought I'd update everyone... never found a fix myself, but I did drive to the next nearest best buy with my phone in the yellow triangle mode and the guy said he knew exactly what to do. He was very friendly, knowledgeable, and helpful... He even knew how to get the phone in download mode We talked a bit, he never asked about what I may have done to the phone, but during our conversation I had told him I had backed everything up and he kind of winked and said he would take care of me. It seemed like he knew what happened, but he didn't say anything, and the "head Samsung rep", his boss was right there talking with us too. He did a full restore, and I was up and running in 10 minutes. If you get a friendly and knowledgeable employee it's pretty painless.
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This is great to hear. Glad you got it fixed. That road trip was worth it
jd1639 said:
This is great to hear. Glad you got it fixed. That road trip was worth it
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Thanks! I'm really glad to get it back. The road trip was well worth it. My wife and I decided to make a date out of it, we went to a nice restaurant while we were out without the kids, something they wouldn't have enjoyed and we wouldn't normally go to with them
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