Database Users

Need to purposely permanently brick phone...

So... my girlfriend decided to spill water on my Droid 2 and thank god It did not have a battery in. I let it dry for a couple days and everything works perfectly fine but it seems that some liquid seeped into the glass screen and when it dried it left blotches that are covering the screen and annoying.
What I want to know and do is how to permanently brick my droid 2 and if my thought process is right.
Brick the phone, call VZW, get a next day air replacement, send the brick phone back. Everything ok?

Uh, you're thought process is very wrong. And technically that is fraud.

You're a real idiot to post this on a public forum. Especially one as well regarded as XDA developers.

1.) Slap dat hoe you call your girlfriend.
2.) Think about what you're trying to do(does it seem unfair, retarded, or just downright illegal?).
3.) Get the **** off of XDA.
Frauding cheapo.
Sent from my SAMSUNG-SGH-I897 using XDA App

What you are talking about IS considered fraud (as stated above), and XDA does not condone fraud. Please seek advice elsewhere. Thank you.
Besides, they can still tell there was water damage. There is a little dot near the sdcard that should be white with red x's. When it comes in contact with water, it turns completely red. If it does, your warrenty is completely void, even if the phone is bricked.

NiceGuysFinishLast said:
You're a real idiot to post this on a public forum. Especially one as well regarded as XDA developers.
Click to expand...
Click to collapse
Your might be right damn. Guess I should change my name from komputer freek so it does not match my bill when I call them...Wait. They won't know it's me.
timur525 said:
1.) Slap dat hoe you call your girlfriend.
2.) Think about what you're trying to do(does it seem unfair, retarded, or just downright illegal?).
3.) Get the **** off of XDA.
Frauding cheapo.
Click to expand...
Click to collapse
Phone still works perfectly fine. Just a blotched screen. Touch screen is 100 percent effective and nothing else is wrong. A cosmetic issue. Your right, hmm paying full retail for a phone does make me cheap.
orkillakilla said:
What you are talking about IS considered fraud (as stated above), and XDA does not condone fraud. Please seek advice elsewhere. Thank you.
Besides, they can still tell there was water damage. There is a little dot near the sdcard that should be white with red x's. When it comes in contact with water, it turns completely red. If it does, your warrenty is completely void, even if the phone is bricked.
Click to expand...
Click to collapse
Installing rom's voids your wArranty too huh? But anyway, never got to the dot that shows water damage.
kwheel596 said:
Uh, you're thought process is very wrong. And technically that is fraud.
Click to expand...
Click to collapse
So when people brick there phones and send it back like the countless topics have told them on this forum, where is this outlash calling fraud?

did you not have insurance on it?

botnryan said:
did you not have insurance on it?
Click to expand...
Click to collapse
In 10 years of owning a cell phone I have never lost, broken or spilled anything on it. So in my case, insurance for the most part would have been a waste. Also, insurance, unless it covers loss, is a fraud within itself.
My friends have never purchased insurance and have just strolled into the stores (VZW) and exchanged for a refurbished make.
But, yes, I should have gotten insurance.
Also, to the people who are claiming fraud, don't throw stones if you live in a glass house.
This is for all other purpose a phone modding/hacking forum. For god sakes there are stickies saying how to activate wireless tether for free.
Now to the butthurt people above me, I sure hope you are not using any of those patches or tether apps because "THAT IS FRAUD".
Examples :
orkillakilla said:
Try using the wireless tether for root users on the market
Sent from my DROID2 using XDA App
Click to expand...
Click to collapse
Illegal. You should pay VZW to provide you with the 3G hotspot tether app or wifi tethering. But yet you are telling people to use the free one, huh?
kwheel596 said:
According to some things that I have read, your Droid 1 needs to be running Cyanogenmod 6 in order for it to pick up Ad Hoc networks, which is what your Droid 2 puts out. If it is running that then everything I have read points to yes, you can tether the Droid 1 to the Droid 2.
Click to expand...
Click to collapse
Hmmm, so when you posted that in another topic, to the original poster, there was no problem to you, with him getting free wifi from his phone without paying?

I don't see why you're trying to defend yourself, what you're doing is commiting fraud, regardless of what you do you will be caught because of the cosmetic issue, now stop coming through the forum acting all high and mighty when you're doing something illegal, we don't want your kind here.
Oh, and voiding your warranty is not the same as commiting fraud, ones illegal, one isnt, now gtfo
Sent from my DROID2 GLOBAL using XDA App

Have you tried a hammer?
Sent from my MotoA953 using XDA App

Try getting a replacement. See how u get charged. Then u too can see the light flashing bright yellow to use caution when leaving ur phone in anyplace where liquid may come in contact with it.
Be glad it still works...

Look buddy, you can try to justify yourself however you want. The fact is, what your doing is fraud, and you shouldn't be asking people how to brick your device to get a new one. Plan and simple.
About the wireless tethering. I'm almost positive Verizon knows about these forums. They would be stupid if they didn't. Therefor I'm sure they know about the wireless tethering apps out there, THAT ARE ON THE MARKET NO LESS, and yet they don't try to get it shut down so they obviously aren't that worried about it. And don't you think if the wireless tether app was so illegal google would have taken it off the market? The way I look at it, I'm paying for UNLIMITED DATA, why should it matter if I share some with a computer.
Now go ahead and dispute this however you want (I know your going to), but you might as well go somewhere else cause you won't get much help here. Thanks

orkillakilla said:
Look buddy, you can try to justify yourself however you want. The fact is, what your doing is fraud, and you shouldn't be asking people how to brick your device to get a new one. Plan and simple.
About the wireless tethering. I'm almost positive Verizon knows about these forums. They would be stupid if they didn't. Therefor I'm sure they know about the wireless tethering apps out there, THAT ARE ON THE MARKET NO LESS, and yet they don't try to get it shut down so they obviously aren't that worried about it. And don't you think if the wireless tether app was so illegal google would have taken it off the market? The way I look at it, I'm paying for UNLIMITED DATA, why should it matter if I share some with a computer.
Now go ahead and dispute this however you want (I know your going to), but you might as well go somewhere else cause you won't get much help here. Thanks
Click to expand...
Click to collapse
OH I forgot that law that if someone knows you are doing something and they don't stop you it's OK. That's a new one, is that like the 15th amendment or something?
"Officer it's ok, I told my brother that I was going to rob this bank today at 12:30, he didn't stop me so you have no jurisdiction here".

komputerfreek said:
OH I forgot that law that if someone knows you are doing something and they don't stop you it's OK. That's a new one, is that like the 15th amendment or something?
"Officer it's ok, I told my brother that I was going to rob this bank today at 12:30, he didn't stop me so you have no jurisdiction here".
Click to expand...
Click to collapse
Yes well that's interesting logic. Anyways, I'm not going to waste my time here. Good luck with your fraud.
Sent from my ultra fast Liberated Droid 2

Stop talking about the people who root their phones and void their warranty that is bad yes, but completely software related. Has nothing to do with the appearence or the general ability of the phone to do all its tasks. As someone said above be glad it is not broken and live with it. Its your own fault it got "ruined".
Also, the market is run by google not verizon so anything posted their is out of Verizons hands. Still illegal and not saying its right but it is much more out of verizons hands.
And to answer your question there is no way to brick your phone to the point of it not working without Verizon noticing. Deal with it.

This thread is out of hand. Stop flaming. This topic probably doesn't break the forum rules, so if you think it's of questionable ethic, don't post, or report it and let the forum mod make the call.
EOF

Speaking of" unlimited data", didn't that turn out to be a lie?
Sent from my Squidlied Droid 2 using XDA forums app

I'm running stock jf6. Nothing illegal about that. Get on 4chan.
Sent from my SAMSUNG-SGH-I897 using XDA App

Voiding Warranty and Fraud
There's nothing illegal or fraudulent about rooting your phone in and of itself, all it does is void the warranty. However, if someone was going to root their phone, then unroot it and send it back to the manufacturer under the warranty, THAT would technically be fraud, but that's completely irrelevant in this case.
Why do you even need to brick it anyway? The spots on your screen seem like enough of a reason to try and get a replacement.
What you tell them of how it actually happened is all on you though.

komputerfreek said:
So...
What I want to know and do is how to permanently brick my droid 2 and if my thought process is right.
Brick the phone, call VZW, get a next day air replacement, send the brick phone back. Everything ok?
Click to expand...
Click to collapse
What this forum needs is a wall of shame thread for posts like these.
Sent from my Squidlied Droid 2 using XDA forums app

Warning to all on bonsai 4.1.. Flash Back while you can!!!

My phone is totally bricked, no download mode, no samsung screen, no clockwork, no nothing!!!
I didnt do anything i tried turning on my wifi and constantly disconnected and shut off on the phone i tried rebooting in the quick menu then BAM!!! Bricked,
If i have tep will it replace it for free since it can turn on... ???

davidrules7778 said:
My phone is totally bricked, no download mode, no samsung screen, no clockwork, no nothing!!!
I didnt do anything i tried turning on my wifi and constantly disconnected and shut off on the phone i tried rebooting in the quick menu then BAM!!! Bricked,
If i have tep will it replace it for free since it can turn on... ???
Click to expand...
Click to collapse
Several people had theirs replaced for free so as long as you don't get a **** of a tech....

For those that are on the beta Bonsai 4.1.0b9 the 2 quickest ways to get back to 4.0.1 is to flash 4.0.1 then run one click root Clockwork Mod 3.0.0.6 since it does not play nice with the imbedded 3.0.2.4 from 4.1.0 or you can Odin EB13 prerooted with CWM 3.0.0.6 then after converting to EXT 4 restore a nandroid of 4.0.1. Reflash 4.0.1 after that to disable journaling. Then Odin the EC05 modem.
EB13 link: http://forum.xda-developers.com/showthread.php?t=853209
One click root CWM 3.0.0.6: http://forum.xda-developers.com/showthread.php?t=897612
If anyone needs Odin let me know.

charge the battery for an hour or so. then try to get into download mode again. if you can, stop and charge the battery to full. if you can't, it may actually be bricked. download mode uses alot of juice, and you can think you're bricked when you really just have a dead battery.

That happened to me once. I freaked out cause I thought my phone was bricked. So I went to have a cigarette, left it on the charger, and when I came back in, it turned right on
Sent from my SPH-D700 using XDA App

Everyone who had access to the beta should have received a pm/email alerting them to the issue a few hours ago. Some users chose to disregard.
Sent from my SPH-D700 using Tapatalk

JBakey said:
That happened to me once. I freaked out cause I thought my phone was bricked. So I went to have a cigarette, left it on the charger, and when I came back in, it turned right on
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
One of the guys with the bricked phones had extra batteries charged, and no go. Another just came back from the Sprint store and they ordered him another phone after trying to revive it for 2 hours. Whatever this is, it is really bricking the phones. It could be CWM 3.0.2.4 related since that was imbedded in the ROM.

mattallica76 said:
Everyone who had access to the beta should have received a pm/email alerting them to the issue. Some users chose to disregard.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Still a warning I just got to check my messages after te fact as I was very very swamped at work

kennyglass123 said:
One of the guys with the bricked phones had extra batteries charged, and no go. Another just came back from the Sprint store and they ordered him another phone after trying to revive it for 2 hours. Whatever this is, it is really bricking the phones. It could be CWM 3.0.2.4 related since that was imbedded in the ROM.
Click to expand...
Click to collapse
There is modified charging code in the kernel. That could be the culprit.
Sent from my SPH-D700 using Tapatalk

davidrules7778 said:
Still a warning I just got to check my messages after te fact as I was very very swamped at work
Click to expand...
Click to collapse
I didn't take it seriously until the 4th bricked phone. I even tried to convince myself that I would be safe with the Genocide kernel on it. But then common sense took over and I went back to 4.0.1 and passed the word here.

After taking my brick in and they worked with it for a couple of hours they said they would replace it no questions asked. When I first went in I told them I took it off the charger and it wouldn't turn on. Nothing they could do would get it running.
None in stock so I wait until tomorrow or the next day.

intulsa said:
After taking my brick in and they worked with it for a couple of hours they said they would replace it no questions asked. When I first went in I told them I took it off the charger and it wouldn't turn on. Nothing they could do would get it running.
None in stock so I wait until tomorrow or the next day.
Click to expand...
Click to collapse
And of course no loner phone.

Could someone explain to me why Sprint should be eating the cost of replacing these phones?

edonnelly said:
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
Click to expand...
Click to collapse
They are not. The insurance is.

edonnelly said:
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
Click to expand...
Click to collapse
And they don't eat the phones. They get refurbed and given to the next insurance claim.

They shouldn't be, but things like this is exactly the ammunition they need to lock down the bootloader, up insurance cost, etc. . .
I am not sure why anyone would think it would be okay to rob a bank and then tell everyone about it, but people seem to think posting in a public forum is some how annomymous.
No I am not saying anyone is going to get in trouble, but a simple google search pulls this stuff up.

socos25 said:
They shouldn't be, but things like this is exactly the ammunition they need to lock down the bootloader, up insurance cost, etc. . .
I am not sure why anyone would think it would be okay to rob a bank and then tell everyone about it, but people seem to think posting in a public forum is some how annomymous.
No I am not saying anyone is going to get in trouble, but a simple google search pulls this stuff up.
Click to expand...
Click to collapse
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.

kennyglass123 said:
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
Click to expand...
Click to collapse
Indeed, they are not losing anything. In fact, the insurance industry is the only field that hires more mathematicians than NASA. They make sure that no matter what, prices and deductibles are set so they profit. It's one of the longest going scams in history. I have TEP on 5 lines. So I don't feel bad when someone gets their money's worth.

kennyglass123 said:
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
Click to expand...
Click to collapse
Banks are insured too. So should we say the same thing when they're robbed? Hell, let's not even go after the people who robbed it because they're insured right?
Somebody has to eat the cost any time a claim is made. And unfortunately, it's the consumer. TEP used to be $5 a month. Nobody is forced to have insurance on their phone. And nobody is forced to load custom ROMs either. Don't try to justify the risk you took by thinking you're entitled to a claim any time you want it.
Auto insurance companies deny claims all the time because of negligence. Why should we all pay when someone is doing 150mph down the freeway? It's the same concept here.

Ok bonsai fans, please stop talking about getting phones replaced. We are starting to attract all the party poopers and well they are going to poop on your party(in a ****ty arnold voice)

Rooting & Contracts?? From The Horses Mouth

Just spent an hour on the phone with Sprint, talking about my account. Awesome rep, really knew his stuff and helped me save some money on my bill.
Anyhow, I told him I wanted to talk to a supervisor and give the man props for being good at his job.
In passing, I brought up the threads on here about Sprint tracking rooted phones and cancelling contracts.
From the supervisor's own words:
"Sprint cannot and will not cancel a contract due to a device being rooted or modified. Sprint can only void the warranty. Also, they do NOT have the capability of knowing if a phone is rooted with out physically examining it"
Now, a certain troll started some BS here a few weeks ago about the OTA and Sprint knowing if you're rooted by whether you accept it or not.
THIS IS FALSE!!!!!!
"Sprint cannot force an end user to accept any updates"
End of Story!

Thanks, the dude on the other thread claims the he ran RUU, but I think he forgot to flash s-on, so that is how the sprint tech department knew that he had root. I was very shocked by his statement of packet sniffing and root checking etc.
EDIT: the other thread - http://forum.xda-developers.com/showthread.php?t=1137063

The other thread is an example of what happens when 16 year olds root their phone and thether xbox 360.
Now he got everyone paranoid, a day before E3d launch.
Boehner.....

Also under the Magnuson-Moss Warranty Act of 1975 if you are rooted only your software warranty is invalid (bootloop, and 4G key loss for example). If your USB port breaks they still have to honor the hardware warranty.
An exception is if you root your phone, load the wrong, or a defective ROM which causes the CPU to peg then overheat causing the CPU chip to China Syndrome into the system board.

i knew they couldnt cancel your contract b/c your rooted! thanks for the info hipkat!

cg 112358 said:
i knew they couldnt cancel your contract b/c your rooted! thanks for the info hipkat!
Click to expand...
Click to collapse
No Prob. I had him specifically say, with no uncertainty, you cannot be cancelled for rooting your phone and they cannot magically track whether you're rooted or not from a remote location.
Now he DID say that if you are abusing by having 45 gigs of data transfer a month, you are definitely getting a red flag, and I cited the post in this forum when I asked him about it.

From what Ive heard the new phones will be have an OTA with a boot loader. I have also seen that you can uninstall sprint apps on the new EVO 3D without root. This, to me, says that sprint will have to be ok with rooted phones whether they like it or not... Also, if someone is using that much data, that someone needs to lift their head up and put the damn thing down for a little while.

Deep down, I think we all knew this to be true. That other dude was just careless

curl2k1 said:
Deep down, I think we all knew this to be true. That other dude was just careless
Click to expand...
Click to collapse
+1. I think we all knew too, but it was a little scary tho, lol. Thank you Hipkat! That will make me sleep a lil easier.
Sent from the Evo using XDA Premium

People believed that guy? Lol
Sent from my Nexus S 4G using XDA Premium App

kthejoker20 said:
The other thread is an example of what happens when 16 year olds root their phone and thether xbox 360.
Now he got everyone paranoid, a day before E3d launch.
Boehner.....
Click to expand...
Click to collapse
+1 for boehner lol
Sent from my PC36100 using XDA Premium App

Thanks for this OP. I knew the story didn't sound right. Me and my rooted phone are safe.

DirtyShroomz said:
People believed that guy? Lol
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
I don't imagine a lot of people actually *believed* him, persay, but it was just enough to put that little thread of doubt in your head...

DirtyShroomz said:
People believed that guy? Lol
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
Sadly, I saw a few asking how to unroot and s-off.

DirtyShroomz said:
People believed that guy? Lol
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
right... lol

mattykinsx said:
Sadly, I saw a few asking how to unroot and s-off.
Click to expand...
Click to collapse
Which is EXACTLY why I put this thread up. I just got tired of seeing this fear mongering being spread over the forums, and since the rep I was talking to was super cool, and knew just how to hook me up on my account, I knew he'd be a guy to ask, then when I talked to his supervisor, I just laid it out with a direct question; "Will Sprint cancel an account because of a rooted device and can you see if my phone is rooted from a remote location?"
Well, now y'all know the answers

Do you know how many people would be purposely rooting their phones just so that they could leave Sprint without an ETF? Especially the week iPhone 5 drops?

HipKat, when I get back home to my PC, you've got a push on the "thanks" radio button from me coming. All these trolls come in here to stir up trouble. They must work for AT&T or summin'.
Sent from my PC36100 using XDA Premium App

Thanks, man!

[UPDATED: 5/10/12] Sprint's Policy on Handling Rooted Devices

Here is the official document outlining their methods and procedures for handling devices with suspicion of root.

oo reary ??

so basically it's a "please don't root, but if you do...umm...well please don't"?

Seems pretty inoffensive to me. But the stuff about "schoolmarming" a rooter is ridiculous. I'd like to believe that anyone smart enough to find out about and root doesn't need a talking-to. I also doubt that rooted customers take up much of a support center's time overall. Of course, Sprint employees including Korey AKA WDM may say something else about that.

DroidApprentice said:
Seems pretty inoffensive to me. But the stuff about "schoolmarming" a rooter is ridiculous. I'd like to believe that anyone smart enough to find out about and root doesn't need a talking-to. I also doubt that rooted customers take up much of a support center's time overall. Of course, Sprint employees including Korey AKA WDM may say something else about that.
Click to expand...
Click to collapse
well, they don't want you to root for obvious reasons... tethering probably being the biggest one. Plus having to replaced bricked phones would be another. I can see their perspective... and instantly disregard it

Lol
Posted by Mr. Z's Epic 4G.

This is funny
Sent from my SPH-D700 using XDA Premium App

Appreciate the info but this does not seem to cover what it means if they open a ticket and note that the device is suspected of root. Now with this suspect of root does this then give them an out on replacing or repairing?
Again this is all coming from my experience of my local and only place to get service, threatening to blacklist my phone if he "suspected" root.
Here is the Emeryville, CA store number (510) 596-0930 Give them a call and ask if you can bring in your phone for repair if you have root. I bet you will get a "no"

CrippleB said:
Appreciate the info but this does not seem to cover what it means if they open a ticket and note that the device is suspected of root. Now with this suspect of root does this then give them an out on replacing or repairing?
Again this is all coming from my experience of my local and only place to get service, threatening to blacklist my phone if he "suspected" root.
Here is the Emeryville, CA store number (510) 596-0930 Give them a call and ask if you can bring in your phone for repair if you have root. I bet you will get a "no"
Click to expand...
Click to collapse
Print this pdf out and show it to them. Tell them it came from ISC in the "Service and Repair" section. If they ask how you got it, tell them it doesn't matter and that it is your job to know these things.
Yes it is noted that your phone is rooted, but like it says if there is an issue with a phone that cannot be fixed that will Advance Exchange it. No matter what. Trust me. If you have a problem just PM me and then I'll call.

Thanks for the info. The local reseller he wouldn't touch mine when she saw it was rooted. Mind you I took it in for the slider being loose and first thing she did was scroll through my apps and look for super user, then promptly showed me the door.
Sent from my Samsung Epic 4G.

I wouldn't even walk into a Sprint store without having first used ODIN to get back to 100% stock. I don't want to give any Sprint tech/rep an excuse to play the blame game with my device/account.

nikon120 said:
I wouldn't even walk into a Sprint store without having first used ODIN to get back to 100% stock. I don't want to give any Sprint tech/rep an excuse to play the blame game with my device/account.
Click to expand...
Click to collapse
For sure. My display went out and managed to Odin blind through download mode before going in for service.

tenaciousj said:
Thanks for the info. The local reseller he wouldn't touch mine when she saw it was rooted. Mind you I took it in for the slider being loose and first thing she did was scroll through my apps and look for super user, then promptly showed me the door.
Sent from my Samsung Epic 4G.
Click to expand...
Click to collapse
Who in their right mind would bring back a rooted phone expecting it to be covered/serviced. One with a working display for that matter.

You people are absolutely ridiculous.
I've been telling you all this for weeks now, and now korey posts one of the documents I was referring to, and you STILL choose to not only waste your time by going to stock, but making it harder for us to replicate and solve issues by not handing us the phone in the original environment when you found the issue. That can make it very hard at times to properly triage and repair a phone; think of it like forensics, a crime scene is only properly diagnosed when NOTHING IS TOUCHED.
So please, save me the frustration, and simply bring this doc in with you. And if they give you a hard time, tell them to look up the OTHER doc, the one that outlines which tier rooted phones fall in to (tier 2, btw, which dictates a $35 charge if you don't have TEP and free if you do. Which, hey, guess what, is the same ****ing tier as a nonrooted phone! Who would've thunk it!)
And to whoever says educating a customer is unneccessary because obviously they're smart enough blah blah blah...you're ignorant. Very very ignorant. Because no, I didn't get that customer that came in no less than SIX times with a bricked epic from just ATTEMPTING to root, actually ROOTED it for him, and flashed godamn srf, and yet still returned A SEVENTH ****ING TIME with a bricked epic. No, that definitely didn't happen. No way. There's just no way freaking way somebody who is interested in "hacking" their phone is actually an idiot. Nope.
Ridiculous
Sent from my SPH-D700 using XDA Premium App

squshy 7 said:
You people are absolutely ridiculous. "Oh! Well now that whosdaman said it!..." But that still isn't stopping you from being ignorant.
I've been telling you all this for weeks now, and now korey posts one of the documents I was referring to, and you STILL choose to not only waste your time by going to stock, but making it harder for us to replicate and solve issues by not handing us the phone in the original environment when you found the issue. That can make it very hard at times to properly triage and repair a phone; think of it like forensics, a crime scene is only properly diagnosed when NOTHING IS TOUCHED.
So please, save me the frustration, and simply bring this doc in with you. And if they give you a hard time, tell them to look up the OTHER doc, the one that outlines which tier rooted phones fall in to (tier 2, btw, which dictates a $35 charge if you don't have TEP and free if you do. Which, hey, guess what, is the same ****ing tier as a nonrooted phone! Who would've thunk it!)
And to whoever says educating a customer is unneccessary because obviously they're smart enough blah blah blah...you're ignorant. Very very ignorant. Because no, I didn't get that customer that came in no less than SIX times with a bricked epic from just ATTEMPTING to root, actually ROOTED it for him, and flashed godamn srf, and yet still returned A SEVENTH ****ING TIME with a bricked epic. No, that definitely didn't happen. No way. There's just no way freaking way somebody who is interested in "hacking" their phone is actually an idiot. Nope.
Ridiculous
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Nice post.
Also .... am i the only one cracking up everytime i see one of those
"Siemens" ad on xda ?

tenaciousj said:
Thanks for the info. The local reseller he wouldn't touch mine when she saw it was rooted. Mind you I took it in for the slider being loose and first thing she did was scroll through my apps and look for super user, then promptly showed me the door.
Sent from my Samsung Epic 4G.
Click to expand...
Click to collapse
My slider is loose, its extremely annoying is this anything fixable by them?
Sent from my SPH-D700 using XDA Premium App

ac16313 said:
My slider is loose, its extremely annoying is this anything fixable by them?
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
If they have harvested parts, yes
Sent from my SPH-D700 using XDA Premium App

And allow me to reiterate, any trouble you get for a rooted device IN NO WAY IS A REFLECTION OF SPRINT. It is a reflection of the employee, and their laziness/ignorance/misconceptions. Fight them, because they are wrong.
Also, I cannot speak for 3rd party stores (your typical mall retailers). Not only do they sometimes operate under *slightly* different rules that I'm not privy to, but some of them frequently operate poorly and intentionally misguide you.
A classic and shockingly common example is sending us customers with liquid damage, telling them that we'll replace a liquid damaged phone for free if they complain enough.
Sent from my SPH-D700 using XDA Premium App

squshy 7 said:
If they have harvested parts, yes
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Would they charge? If so how much? I'm not on TEP.
Thanks.
Sent from my SPH-D700 using XDA Premium App

ac16313 said:
Would they charge? If so how much? I'm not on TEP.
Thanks.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
$35, but it is open enrollment this month so you can get tep added
Sent from my PG86100 using XDA Premium App

I'm Going To Rectify A Mistake Tomorrow

I got The HTC One and contacted EE to cancel the contract and take the phone back as I changed my mind.
With the phonebeside me in its box, I've just had to have a play with it and now I'm gutted to be sending it back.
It's absolutely stunning, I've never seen or held such a wonderful device.
I'm wondering now as I've been sent a returns bag etc, charge it up and hope EE will let me keep it or send it back and get another one.

So... why are you sending it back?

Um yeah.... Some more details perhaps?
Sent from my HTC One using Tapatalk 2

I got the phone but then decided my iPhone 5 would do and i'd send it back. So I cancelled the contract and they've sent me a returns bag.
Inquisitive a while ago, I just decided tol have a play around with it and now wish I hadn't cancelled.
Was wondering if I contacted them could I uncancel or simply send it back and start again.

and your point is?

Pie8er said:
I got the phone but then decided my iPhone 5 would do and i'd send it back. So I cancelled the contract and they've sent me a returns bag.
Inquisitive a while ago, I just decided tol have a play around with it and now wish I hadn't cancelled.
Was wondering if I contacted them could I uncancel or simply send it back and start again.
Click to expand...
Click to collapse
Your choosing an iPhone over this superb phone, that in itself is ludicrous sorry to be so blunt but seriously cannot see the sense in that.
Sent from my Nexus 7 using xda app-developers app

Keep it otherwise whenever you see someone with a One you'll wish you kept your One.
Sent from my Nexus 7 using xda premium

iPhone is something else. You can't compare these two. No need of pointless hate against it.

Pie8er said:
I got the phone but then decided my iPhone 5 would do and i'd send it back. So I cancelled the contract and they've sent me a returns bag.
Inquisitive a while ago, I just decided tol have a play around with it and now wish I hadn't cancelled.
Was wondering if I contacted them could I uncancel or simply send it back and start again.
Click to expand...
Click to collapse
Just phone EE again say you changed your mind, you decided to stay with them, they would be more than happy to let you stay. I don't see why there would be any problem. Very likely they would let you keep the phone then just start a new contract, cos technically only until you returned the phone your contract is fully stopped, they may be able to reverse it at this stage.
Sent from my HTC One using xda app-developers app

Pie8er said:
I got the phone but then decided my iPhone 5 would do and i'd send it back. So I cancelled the contract and they've sent me a returns bag.
Inquisitive a while ago, I just decided tol have a play around with it and now wish I hadn't cancelled.
Was wondering if I contacted them could I uncancel or simply send it back and start again.
Click to expand...
Click to collapse
Oh buddy thanks for the good laugh. I do understand. That would be hard but after you play with this amazing phone how could you send it back. Send them the iPhone 5 maybe they wont notice :highfive:

h.han said:
Just phone EE again say you changed your mind, you decided to stay with them, they would be more than happy to let you stay. I don't see why there would be any problem. Very likely they would let you keep the phone then just start a new contract, cos technically only until you returned the phone your contract is fully stopped, they may be able to reverse it at this stage.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Thanks a lot for your help, I'll give them a bell. Think i'll put it on charge. :

Haha, this is hilarious. Go on to xda to ask whether you can change your mind about cancelling a contract (or not) with EE?
Call me old fashioned, but I would be asking EE, not XDA. Maybe that's just too much common sense.
Sent from my HTC One using Tapatalk 2

Dharkan said:
iPhone is something else. You can't compare these two. No need of pointless hate against it.
Click to expand...
Click to collapse
You bet your life you can't compare the two, the HTC One is far far better.
Sent from my Nexus 7 using xda app-developers app

So the OP starts a new thread saying he is staying with his iPhone 5.
What exactly is the point of this thread, other than the OP simply trolling HTC forums?

jonny68 said:
You bet your life you can't compare the two, the HTC One is far far better.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You didn't get what I mean but okay, whatever.

Hoggles said:
So the OP starts a new thread saying he is staying with his iPhone 5.
What exactly is the point of this thread, other than the OP simply trolling HTC forums?
Click to expand...
Click to collapse
No he started a thread saying he ordered the ONE and then before getting it he changed his mind thinking he would be ok with the iphone 5 so he calls in and has them cancel the new contract and send him a return kit. He then gets the ONE and being a phone junkie like all of us on XDA he HAS to play with and realizes that he loves the ONE and does not want to use his iphone 5 anymore but as he said he already called in to cancel so what does he do??? Which has been answered so next time you wish to bash someone or talk crap maybe sharpen up on your reading comprehension skills.

Don't really think OP is trying to be a troll or anything.. i think he/she is just confused and didn't know how awesome of a phone it was till he/she used it..
Which is what you suppose to do with any new phone, you read up on it, find features you like, buy it, get used to it.. decided should you keep it..
Not order a phone, decide to return it.. then want to use it and realize its a great phone

YoungAceAtlanta said:
Don't really think OP is trying to be a troll or anything.. i think he/she is just confused and didn't know how awesome of a phone it was till he/she used it..
Which is what you suppose to do with any new phone, you read up on it, find features you like, buy it, get used to it.. decided should you keep it..
Not order a phone, decide to return it.. then want to use it and realize its a great phone
Click to expand...
Click to collapse
I agree but I am also a phone nut and have done crazier things in my time. He got caught up in the hype then doubted the hype (who can blame him) and then realized the hype was real. Sounds a little like all of us :silly:

nullkill said:
I agree but I am also a phone nut and have done crazier things in my time. He got caught up in the hype then doubted the hype (who can blame him) and then realized the hype was real. Sounds a little like all of us :silly:
Click to expand...
Click to collapse
That sums up half of the post here about a new phone :good:

Before that ends in flamewars out of misunderstandings, I close this now. All is discussed I think.