Database Users

Dust Under Screen?

Hi all,
Had my nexus 10 for about a few hours and already see dust under the screen.
I have not removed any of the plastic from the device at all even and has spent most of its time just charging on my desk.
Anyone else see this on theirs?

Vashypooh said:
Hi all,
Had my nexus 10 for about a few hours and already see dust under the screen.
I have not removed any of the plastic from the device at all even and has spent most of its time just charging on my desk.
Anyone else see this on theirs?
Click to expand...
Click to collapse
It is very unlikely that it is dust under the screen. Have you checked that it is not just dust / ding on the top screen protector that comes with the tablet? Remove that and check as most likely it is dust on that plastic screen protector on the top.
The display is bonded with the screen so it is highly unlikely that any gap is left for dust to get between front glass and screen.

Funkym0nkey said:
It is very unlikely that it is dust under the screen. Have you checked that it is not just dust / ding on the top screen protector that comes with the tablet? Remove that and check as most likely it is dust on that plastic screen protector on the top.
The display is bonded with the screen so it is highly unlikely that any gap is left for dust to get between front glass and screen.
Click to expand...
Click to collapse
People have reported that there is dust in the screen from the manufacturing process. But yes take the protector off first then report back.

It probably is, My first one had dust under the screen. If it was just under the screen protector you would most likely have a bubble.

I returned it and exchanged at a different Walmart.
I Peeled back the protector and could see it with the screen off. It was indeed a white spec of dust.
Sent from my ADR6425LVW using Tapatalk 2

Funkym0nkey said:
It is very unlikely that it is dust under the screen. Have you checked that it is not just dust / ding on the top screen protector that comes with the tablet? Remove that and check as most likely it is dust on that plastic screen protector on the top.
The display is bonded with the screen so it is highly unlikely that any gap is left for dust to get between front glass and screen.
Click to expand...
Click to collapse
It's actually highly likely if it looks white with the screen off, but black when it's on. One of the 3 I'm waiting to return, has exactly this defect.
Either someone at Samsung's factory has dandruff, or they ran out of pledge.
Seriously though it's so common Samsung really need to get on top of whatever is causing it.
Sent from my GT-I9300 using xda premium

My understanding is it is pretty rare for samsungs to have dust under the screen due to optical lamination, which is why I was so confused / angry at the dust. Unacceptable for a tablet at this price point. Especially coming right out of the box and never having the plastic even taken off..

And this one sadly seems to have an imperfection in the glass itself. It's got a single spot that appears black, and when looking at it with the screen off you can see it, it's not white, but rather looks like a super tiny spec.
Hard to describe this, I have never seen a screen have it.. I tried hitting it with isopropyl but, it isn't on the top level, and looks inside the glass itself. You can see its reflection on the pixels with the screen off.
How odd.

Drove 40 minutes to find #3.
It has the same issue as the second, some kind of defect in the glass.
Think I am just going to return it instead of exchanging for more. It is obvious Samsung doesn't know what the hell they are doing.
Sad because I love the tablet.

The second and third devices I received both had dust in the screen.
Sent from my GT-I9300 using xda premium

tietherope said:
The second and third devices I received both had dust in the screen.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Saddens me to hear that. I am probably going to keep trying again and again for a bit. Walmart in the first return screwed me by sending it back to gift card, so all exchanges now show the gift card as origional source. A refund is going to be a headache

Vashypooh said:
Saddens me to hear that. I am probably going to keep trying again and again for a bit. Walmart in the first return screwed me by sending it back to gift card, so all exchanges now show the gift card as origional source. A refund is going to be a headache
Click to expand...
Click to collapse
The second one had at least 6 visible specks of dust under the screen and was sent back for that reason. My third unit has just one spot of dust which can be found when looking closely. Held at regular viewing distance you really need to look hard for it, so I'm keeping the device.
Sent from my GT-I9300 using xda premium

Vashypooh said:
Drove 40 minutes to find #3.
It has the same issue as the second, some kind of defect in the glass.
Think I am just going to return it instead of exchanging for more. It is obvious Samsung doesn't know what the hell they are doing.
Sad because I love the tablet.
Click to expand...
Click to collapse
Because of one dust particle your going to return the tablet and settle for something else? Fail

sasha101 said:
Because of one dust particle your going to return the tablet and settle for something else? Fail
Click to expand...
Click to collapse
This is not a dust spec actually. It is something inside the glass. It looks like something that cured inside the glass and as I said, im likely to just keep bugging Walmart sadly. Wouldn't be so bad if they had a real stock of them to exchange.
Sucks.

sasha101 said:
Because of one dust particle your going to return the tablet and settle for something else? Fail
Click to expand...
Click to collapse
Would a dead pixel bother you?
If not move along..
If yes then understand that this dust isn't just a clean freak issue worried about an untidy tablet
The dust shows as black dots on white backgrounds, much like a dead pixel. Considering most of the time you'll have a white background, it is very noticeable.
Acceptable on a £159 n7? Maybe?
On a £400 n10, no way.
Sent from my GT-I9300 using xda premium

skibadee said:
Would a dead pixel bother you?
If not move along..
If yes then understand that this dust isn't just a clean freak issue worried about an untidy tablet
The dust shows as black dots on white backgrounds, much like a dead pixel. Considering most of the time you'll have a white background, it is very noticeable.
Acceptable on a £159 n7? Maybe?
On a £400 n10, no way.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
That's been my point. If this was a Nexus 7 or on my old Kindle fire, I'd say well damn and move on. Heck my Rezound has a dust spec under the screen and I survive.
A brand new out of the box tablet that was 500 dollars? Yea, that's going back every time. Once dust is under the screen it almost always just gets worse and worse.

I just just my replacement Nexus 10. First one has a stuck pixel and some bad bleeding along the bottom right edge. Not horrible, but annoying.
Second one, the bleeding is better, but there's a HUGE dust particle stuck under the screen sitting on the panel.
It's MUCH more noticeable as on any time there's color on the screen, all you see is a black dot. The replacement is going back.
Honestly, as much as I love Android and the whole Nexus idea, the QC these companies put into the Nexus devices is horrific. I had to go through 3 N7's before I got one that had "acceptable" screen lift on the left side (and this one has a faulty light sensor that will turn the screen off when Auto-Brightness is on), and I'm now thinking about going for a 3rd Nexus 10. As nice as the tablet is, stuff like this gets REALLY annoying.
Is it true there no way to remove that spec of dust? Is the panel fused to the screen?

Vashypooh said:
Hi all,
Had my nexus 10 for about a few hours and already see dust under the screen.
I have not removed any of the plastic from the device at all even and has spent most of its time just charging on my desk.
Anyone else see this on theirs?
Click to expand...
Click to collapse
Walmart may be the problem. They don't get the highest quality of any product that's why they can sell it cheaper. One could imagine some of the stuff they sale barely passing the manufacturers quality assurance. Walmart would be the last place I would buy electronics. Go to any of the office stores for it. The quality will be better than at least Walmart and they stand behind the products they sell better. Most will go the length to make sure you walk away a satisfied customer. Best Buy is questionable too, just saw a video on youtube where the guy said his sealed box had half the contents missing. If that is at all possible and the AC adapter caused a wall fire. Still scratching my head on that one.

Dust inder glass
I too had this problem with two units (original and exchange) directly from the Google Play Store -- for now, the only way to get the Nexus 10 in Canada. Each had a rather large and unignorable speck of dust under the glass the near the middle of the screen. Since the glass and screen are fused this is obviously a manufacturing error on Samsung's part and, evidently, not an uncommon one.
The whole point of the Nexus 10 for me was the display and to have it so marred defeated the whole point of having one. I was so disgusted by the whole affair that I just returned the second one and have sworn off buying anything made by Samsung until I can stomach it. A hand-me-down Nexus 7 will serve my purposes for now -- at least I know it doesn't have any flaws.
This rather begs the question, is there a trend with Samsung where the first batch of the first generation of a new technology is defect-prone and then gets better later on or is shoddy quality assurance par for the course for the lifetime of a product? I don't buy tablets often (I'm still using an original Xoom) so I'm not quite sure how it goes.

I just noticed a dust speck under the screen after a month and a half ownership of this fantastic tablet. Now I just can't ignore it. I can't return it to staples at this point... will manufacturer warranty cover it?

Exchanging screen lift + damaged unit

Hi guys
I bought a N7 last month and recently in the few weeks notice the screen lift issue.
After looking on the forum, I read someone said stack a bunch of stuff on top of the screen while playing a movie on the device to heat it up and hopefully reheat the glue to glue the screen.
And so I did, and unfortunately stacked too much stuff on top of the screen. When I tried to remove the stuff, I accidentally dropped one of the item on the bezel.
I know, Its fault on my part and I wasn't going to RMA if stacking fixed the issue, BUT the lifting came back and now I am forced to exchange the device. The problem is, the bezel has a tiny dent in it due to the drop.
Just wondering should I still RMA? Will they charge me more to repair the bezel? The dent is no more than 2mm but it is quite obvious as it is on the front part of the screen. (I'm so glad the screen didn't crack)
Basically a nightmare trying to stack heavy stuff on top of the device, What was I thinking? I really don't know.

Have you tried to place aluminium paper under the screw.
In fact it should go under the plastic which is under the screw.
Not directly under the screws...
It worked for me.... Because the mother card push the screen out.
Sent from my Nexus 7 using Tapatalk HD

swisstourist said:
Have you tried to place aluminium paper under the screw.
In fact it should go under the plastic which is under the screw.
Not directly under the screws...
It worked for me.... Because the mother card push the screen out.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
No, I didn't open the unit yet.
I thought of doing an exchange first, and if that one still has screen separation problem, I will probably take the problem into my own hands.
My post here was asking if I will be charged for that 2mm dent on the bezel. I have already requested a RMA and have received the RMA email, but they said they will put $200 on my card on hold until they received the original unit. And if the original unit does check out per warranty coverage, they might charge me to repair it.
At least, thats what I read on the ASUS warranty card.
I know its kinda dumb, but the dent make me want to get a replacement even more even though it was originally my fault for causing it.
Has anyone else tried exchanging a damaged device? what are your experiences?

Samsung Galaxy S3 I9300 - Extra Screen Replacement Information

My Ex droped her Phone and it had Spider Webs all accross. Her Provider send it in to see what it would cost to fix. The Phone also would stop working correctly in the middle of calls.
It turns out buying a new one would have come cheaper atleast thats what came back as a answear.
So I decided to bite the apple and try replacing the Screen myself. My Ex was not happy because she thought with the second Problem it is not worth the effort to fix the Screen and maybe loose everything. My reasoning was that when the Spider Web Screen touches the Digitizer it will react strangely. So I went ahead and searched the web on how to do it. I ordered a Screen for $9 on ebay (free shipping) which came with a couple of Tools. More on those later.
One of the first Problems I found was that all instructions that I found showed the beginning and the end. But in the middle how the phone will look like when the glass is finaly taken off, I was unable to find much Information about it. Also doing it Redneck style without Special liquids and or a heat guns was no where to be found.
I decided to just try it. Disasembly is well documented and easy enough to do on this device. Atleast to the Point where most electronics are removed so that you can apply heat without too much problems. I decided on using a blow dryer to heat up the Display. I layed the Blow Dryer on the Counter turned it on and Held the phone up to it. Thinking if my fingers get too hot chances are it is too hot for the Display too.. Might be a little incaccurate to read the temperature like that but hey it worked. But soon after I started to remove the first pieces of broken glass I ran into Problems.
As per instructions I found, I put a Piece of tape accros the Screen so that the individuall pieces stayed ogether. That did not work at all for me. It just made the individual pieces push against the valuable digitizer below it. My next Problem was that the Tools that came with the replacement glass, especially the Little plastic Tools did not hold up to the Job und the tip was soon useless. I had to Switch to a Raizor blade. A couple of times I sliped and hit the Digitizer. Thinking oh well I guess I Need to get a new one. Luckely on the end it all worked out much better then I would have hoped. The left over glue I rubbed mostly off with my finger which worked out nicely. To clean it completely from ist glue took some time. The black rubber allong the side of the phone allso suffered. You might want to look out that that does not get riped out completely. I had enough left over so that the glass would sit on it good enough luckely.
Take a look at these Pictures and remember it works perfectly again for $9. While it is not for everyone to seperate a Glass from a Digitizer it is acctualy less fragile as you might think. The third Picture Shows you how it looked with all the scuff marks from taking off the glass. You can still see a few little marks on the end but hard to notice and much better then before. I am sure next time I will be more carefull and use the blade from the beginning on.
I got more Pictures and will improve this Thread for others that have to go through it. Feel free to PM me if you have any Questions. A list of other resources will also be included. This is only to explain and Show the bare state.

Reserved for links
Additional Screen Replacement Links:

Do you know if we can replace the metal frame on the side?
My device is bent. I mean. I fell on a rock with my device in my pocket and the rock directly hit the phone. Luckily I had a hsrd case and the device is still alive.
Sent from my GT-I9300 using Tapatalk

supreethms said:
Do you know if we can replace the metal frame on the side?
My device is bent. I mean. I fell on a rock with my device in my pocket and the rock directly hit the phone. Luckily I had a hsrd case and the device is still alive.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
You should be able to find a new Frame for a resonable Price. Now to remove the digitizer from the Frame that is another Story. Not sure if it was the Glue or what Held it in place but I could not figure out how to get that out. luckely the two Buttons at the bottom survived the Screen removal and so I did not hat to take the Digitizer out.

Useful information and explains why repair shops will usually only replace the complete assembly. Read many complaints that those cheap ebay screens are plastic and easily scratched, not genuine gorilla glass replacements?
Sent from my GT-I9300 using Tapatalk

http://www.ebay.co.uk/itm/150998824149?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
I've ordered one of these as mines a bit scuffed and what looks like a small crack in it.

boomboomer said:
Useful information and explains why repair shops will usually only replace the complete assembly. Read many complaints that those cheap ebay screens are plastic and easily scratched, not genuine gorilla glass replacements?
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
It is definetly cheaper then the original but if you have done it once. Chances are You will be able to do it again much easier. So if the $9 Glass only holds for example a Year. You can just replace it again. Or spend a little more for a original replacement glass.
Now I should Point out if the rubber seal around it gets damaged in the process and if the 3M Tape that should come with the Screen is placed wrong it will Impact the sensitivity of the sreen touches. I guess I did it right because my Ex is happy how it performs and that is saying allot.

madmackem said:
http://www.ebay.co.uk/itm/150998824149?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
I've ordered one of these as mines a bit scuffed and what looks like a small crack in it.
Click to expand...
Click to collapse
If you get down to removing the digitizer from the Frame take a couple of Pictures and post them here.

[Q] Replacement Parts SM-N900W8

I fell on some stairs and landed right on my Note 3, cheek to stair. Despite having the Otterbox, I bent it quite a bit and the glass is shattered.
In any case, I'm trying to find the parts I need, and I believe I have, but they are either generic or for US models.
I'm looking at the following two parts from ETrade and I'm wondering if they will work. I've contacted them twice but keep hitting midnight, their time, and they haven't gotten back to me by email.
My phone is SM-N900W8.
The parts I'm looking at are:
http://www.etradesupply.com/samsung-galaxy-note-3-n9005-lcd-screen-and-digitizer-assembly-with-frame-white.html
http://www.etradesupply.com/samsung-galaxy-note-3-n9005-lcd-screen-and-digitizer-assembly-with-frame-white-20687.html
Any help would be appreciated.

*bump*

I usually use eBay for this kind of stuff... Is anything available there?

Word from eTrade - Not compatible, part for this phone are not currently in the market, they will be sourcing it and will let me know.
Nothing on ebay.
Anyone else have a suggestion? I'm wondering if there is a screen protector with glue that would help fill in the cracks in the glass a bit?

Quote:
Anyone else have a suggestion? I'm wondering if there is a screen protector with glue that would help fill in the cracks in the glass a bit?
End of quote
Are you saying digitizer and s-pen work? If so why are you buying whole thing? You can buy just front glass, there are few videos to show how to replace it and I admit it's time consuming and little tricky, but if you really mess up, then get the whole digitizer. Also the glass itself is much less expensive and probably the same across all models. Just search youtube for instructions.

pete4k said:
Quote:
Anyone else have a suggestion? I'm wondering if there is a screen protector with glue that would help fill in the cracks in the glass a bit?
End of quote
Are you saying digitizer and s-pen work? If so why are you buying whole thing? You can buy just front glass, there are few videos to show how to replace it and I admit it's time consuming and little tricky, but if you really mess up, then get the whole digitizer. Also the glass itself is much less expensive and probably the same across all models. Just search youtube for instructions.
Click to expand...
Click to collapse
Everything is fine inside, but the body is bent as well.

syscal said:
Everything is fine inside, but the body is bent as well.
Click to expand...
Click to collapse
So now you have the Note 3 Curve
... could be a good thing.
Sent from my SM-N900V using Tapatalk

papaavi said:
So now you have the Note 3 Curve
... could be a good thing.
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
yeah, and follows the exact curve of my rear...for comfortability
I could probably do the glass and case and attempt to replace those, but the glass is REALLY shattered and if I botch that then I've wasted $100. Not to mention they say without an autoclave you're chances of going bubble free are pretty slim and I'm willing to spend the $300 to get this back to its former beauty. I can't imagine why Canada's model would be so different.

Just be careful, Crapple lawyers will go after you , 5S came out first with curved phone, so they have patent for that. LOL
Seriously now - ouch, if the frame is bent the whole screen will not fit either, me think. If it was my phone I would take it apart and very carefully try to see if I could make it straight again. I would still insist all you need is front glass, if it doesn't work you'll be out $20-$30, not $300. I have hard time to imagine the screen assembly is bended, but not frame. If frame is bent new screen won't fit. Of course without seeing it, I'm speculating and I could be completely wrong. Hope you get it sorted.

I might post a pic later, the battery is bent as well...all kinds of messed up
but still works!

Found a place locally that can get parts. Shout out to the best computer store in Calgary www.memoryexpress.com
I have to confirm the parts still, but the price came out to what I expected to pay eTrade and no shipping.

I don't think our Canadian model is any different. If you take it apart it says at&t right on the board.
Sent from my SM-N900W8 using Tapatalk

captspaulding1000 said:
I don't think our Canadian model is any different. If you take it apart it says at&t right on the board.
Sent from my SM-N900W8 using Tapatalk
Click to expand...
Click to collapse
This is what I thought, but I don't want to spend $300 to find out they were right.

Can glass screen only be replaced

Unfortunately I cracked my screen the other day and just wanted to know can the glass just be replaced or is it always available as one unit glass/digitizer?

biggyk said:
Unfortunately I cracked my screen the other day and just wanted to know can the glass just be replaced or is it always available as one unit glass/digitizer?
Click to expand...
Click to collapse
It's one unit I think.
Sent from my XT1562 using Tapatalk

Just use a heatgun to separate, but personally I wouldn't risk doing that

I work with maintenance of cellphones, tablet, PC's, Notebook etc and I can say to you, that's almost impossible... Only if you have a (really) soft hand, because the display below the touch and the glass are too (I say, too for real) slim, and the chances of break the display is too high... Don't try to do this alone as well.
Edit: the heat gun can do the trick as the @fingerprinted said, but honestly... don't worth it

Not to mention that once separated the chance of getting fingerprints, dust, etc between the LCD & the digitizer is huge. Once you have it back together and notice something in between your going to be po'd. The whole unit LCD + digitizer is about ~50 bucks, so I can't see trying to just replace the digitizer as being a good gamble.
Sent from my XT1563 using Tapatalk

In b4 cracked digitizer