Can anyone give me a solution. My EE Pad Transformer Pad does not recognise the Docking Keypad....the tracking pad does wrk but no other buttons work. I use my wifes eee pad and locked it into the problem keyboard, and it worked. So my pad does not recognise the docking keyboard. Plese help
Check to make sure you are using the right keyboard. So when docked to the keyboard, change your input method. I can't remember if you use stock or Asus but either way you'll figure it out and that should get your buttons all working again.
There is a disclaimer when you plug in the dock for the first time to use the same soft keyboard but I had forgot about that and ran into the same issue. I don't have my dock with me and just don't remember which keyboard you select but check your wife's tablet and that will tell you which one to use since it works on hers.
Input method isn't the problem here. Regardless whether you choose hardkeyboard or thump keyboard or whatever, keystrokes should still work.
Try the following.
Restart your Tf. If that doesn't work, back up all your apps and data and do a factory reset. If that doesn't work, tell us and we'll figure something else out.
I just got my dock today (had the tf since launch) and i'm experiencing the same thing. Only the trackpad works, no keys work.
I bought 2 docks, one for my dad and one for me. Both docks work fine on his tf (his is stock) and both exhibit the same issue on my TF.
Initially i was running revolver, so I flashed to prime to see if that would fix it but no go. Still same issue.
I tried rebooting with dock on and off, powering off and on with dock on and off and same thing.
Just did a factory reset and still same problem
Any other ideas? Should I return to stock?
Both our docks are C10KAS and EP101-0213
When I got my keyboard my TF did a rom update on him, try to do an update manually and see if it works.
Sent from my Transformer TF101 using Tapatalk
Bochecha said:
When I got my keyboard my TF did a rom update on him, try to do an update manually and see if it works.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
I'm returning to stock now. But when I tried both docks on my dad's stock TF, there was no update notification, and both worked fine.
Do you know the latest dock version?
Ok, so that didn't work :-( returned to .19 and still same issue. This is starting to piss me off. If both docks work on my dad's tf, and both docks exhibit the same issue on my tf, that leads to me tf being the problem.
I really don't want to RMA my tf because two of the corners are dented in from being dropped.
Sent from my SAMSUNG-SGH-I777 using xda premium
I guess this is an isolated incident :-(
I'm calling Asus on Monday and hopefully they won't say anything about the dents on the corners of the bezel when I send it in. Also hope they don't ask me to send in the dock as well because it functions as it should on another TF.
Until then, my dock is nothing more then an extra battery and mouse :-[
Sent from my Transformer TF101 using xda premium
As of yesterday the top row of shortcut keys on my TF101 dock have stopped working. The back key (top left) and the lock, vol up and vol down keys work (top right) but none of the others. It all worked a couple days ago, I've had both pieces since June, but after a friend came over with his Prime last night the keys no longer work. Is there something he could have done?
I've tried every setup menu, cold resets and fiddling I can think of.
Something that may be related to my problem, and maybe others', is that I installed the free Logitech virtual keyboard right before this started. I was using it and got the warning message when I plugged in the dock, the message saying I should switch to the ASUS keyboard to make sure all the keys work correctly.
I did switch after noticing the problem. I even uninstalled the Logitech app and did several cold resets.
Exact problem
bosotros said:
As of yesterday the top row of shortcut keys on my TF101 dock have stopped working. The back key (top left) and the lock, vol up and vol down keys work (top right) but none of the others. It all worked a couple days ago, I've had both pieces since June, but after a friend came over with his Prime last night the keys no longer work. Is there something he could have done?
I've tried every setup menu, cold resets and fiddling I can think of.
Click to expand...
Click to collapse
I am experiencing the same problem.
Any help appreciated.
Related
I've just got my new myTouch 4G and I'm totally loving it...except this issue I'm seeing which I don't know if it can be fixed by software or I have to return and get an exchange!? I'm leaning toward the latter but still hoping it's a software issue
I first saw this issue while using swype or touch input keyboard. Sometimes, I couldn't type letter such as r, f and c. Here are what I observed and tested:
1. Swype worked fine when I first booted the phone.
2. Sometimes later I noticed I couldn't type letters such as r, f and c. If I touched on the letter, either the letter on the right or left of that letter appeared. Other keys worked fine.
3. I thought it's the problem with Swype so I switched to Touch input and saw the same keys had problem (r, c & f)
4. Switched to landscape mode, those keys (r, f & c) worked. Other keys which were in the same spot as r, f & c in portrait mode seem to have accuracy problem. Ok so this is a problem with the screen.
5. I downloaded the paint app and tried to paint the whole screen. This is what it looked like:
http://dl.dropbox.com/u/8696116/badscreen01.jpg
6. Reset the phone doesn't seem t solve the problem.
7. Only a 1 or 2 times I got the keyboard with all letters working again after resetting the phone right after calibrating the g-sensor. Maybe something else got it working but that was what I remember doing before resetting the phone.
8. I even tried hardreset using the software way but still saw the problem right after doing the factory reset.
9. I then tried doing the hardreset the hardware way then I saw the keyboard working again. But again, I noticed the problem reappeared sometimes later.
My phone is still running android version 2.2. I still haven't got the OTA update yet.
Is there anyone else having the same problem the the screen? Anyways, I'm hoping it's just a software issue or a screen problem with just some individual units.
I have 2.2 still and mine doesn't do that. You should exchange it. Obviously, its something to do with the screen, not the software from what you wrote.
Sent from my HTC Glacier using XDA App
I would just take it back and exchange it...what happens in 3,6,or 9 months when it just quits altogether, the exchange process is going to be a bit more complicated at that point. Not that HTC is hard to deal with, but you will most likely be without a phone for awhile.
We are still pretty soon after launch that you will most likely get a brand new unit as apposed to a refurb if you take it into a store and show them.
Sent from my HTC Glacier using XDA App
So I just booted up my new tab, started setting it up and it worked great. Started up a youtube video, then it locked up. Touchscreen stopped working, power buttons still work though. WTF? should I return it? It It turns on when I press the power button, but that its. Touchscreen is no responding
Lmao messed up the title : (
Is there a way to reboot it?
Try holding down the volume down(the left one) and the power button down for 5 seconds to force the tab to shut off. Then turn it on and see if the problem is still there. If so then return it and get a new one.
Sent from my GT-P7510 using XDA Premium App
I've noticed this a few times on mine. A quick press of the power button usually fixed it.
ericc191 said:
I've noticed this a few times on mine. A quick press of the power button usually fixed it.
Click to expand...
Click to collapse
Okay I am not the only one. The last two days Ive been getting these weird lock up. Hitting the power button will resolve it. Mostly its happening when I am surfing the net.
dazz87 said:
Okay I am not the only one. The last two days Ive been getting these weird lock up. Hitting the power button will resolve it. Mostly its happening when I am surfing the net.
Click to expand...
Click to collapse
I am having the same issue. I had a 32GB 10.1 from Amazon.com that worked flawlessly and then I saw the deal on eBay from Datavis for 529.00 so I ordered one from them. I never had this issue with the Amazon unit.
I wonder if I should return it or wait until something is addressed by Samsung.
Return it right away if it is freezing. That is only going to get worse.
Mine did that aswell, got so bad it would lock up then i hit the lock button and unlcok the tab is starts working then 1 minutes later same thing this happened for about a day or so then i called amazon they sent a replacement but then my tab just stopped doing that its been more than a week and hasn't done it since. im thinking of just returning the replacement back to amazon since the whole process or regetting apps is a pain.
I had to return mine, since it was not responding at all, no reboot or any power button presses would resolve it. It happened suddenly, before it was working just fine.
I'm on my 3rd (and final) Galaxy Tab... the two previous ones I had exhibited the same behavior. Unlock the screen, but the touchscreen doesn't work. It shouldn't do that, and if this 3rd device does that even once, it gets returned, I get my money back, and I'll stick with the Asus Transformer.
I'm terribly sorry if this question has been asked over and over again, but I tried to search but couldn't find a similar case. I called even ASUS's customer service and they were unable to help.
Anyway, after updating to 3.1 firmware, it seems that my touchpad has stopped working when using the dock.
- All buttons on the keyboard work perfectly
- Touchpad doesn't do anything, there is even no cursor on the screen
- I have tried factory reset and the touchpad is turned on (via fourth function button from the left)
- I tried plugging in a USB wireless mouse receiver and that works perfectly
Has anyone had the same issue and have you find a solution?
Does the dock icon appear on the bottom right?
May work if you let the battery drain but for others of us that had the issue we had to return them. Including me there are 3 people at work with one and two of us had to return for this issue. Someone else posted they knew a Fry's that had to replace the floor model 3 times. Its a very common problem and 90% of the time no fix. It appears software so eventually there may be a fix.
OK, thanks for the info. I'll try draining the battery out.
Sucks to hear that it might be unfixable because I bought the device from a different country I live in so returning it is a hassle.
However, given that the keys of the keyboard work and so does a USB mouse, I might settle with the device for a while and wait if it is fixed in the possible 3.2. update.
(Malandro: yes, the dock icon appears in the lower right corner and works otherwise perfectly OK, only the touchpad/mouse thingy is unresponsive)
Just for good measures you didn't hit the disable/enable touchpad hot key on the dock did you? Sometimes things might be simple. K.I.S.S (keep it simple stupid) method has bit me in the butt plenty of times.
Sent from my HTC Glacier using XDA App
danr238 said:
Just for good measures you didn't hit the disable/enable touchpad hot key on the dock did you? Sometimes things might be simple. K.I.S.S (keep it simple stupid) method has bit me in the butt plenty of times.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
No, I wish it were that simple. It's enabled, I've tried enabling and disabling tens of times but doesn't change anything.
ttyori said:
I'm terribly sorry if this question has been asked over and over again, but I tried to search but couldn't find a similar case. I called even ASUS's customer service and they were unable to help.
Anyway, after updating to 3.1 firmware, it seems that my touchpad has stopped working when using the dock.
- All buttons on the keyboard work perfectly
- Touchpad doesn't do anything, there is even no cursor on the screen
- I have tried factory reset and the touchpad is turned on (via fourth function button from the left)
- I tried plugging in a USB wireless mouse receiver and that works perfectly
Has anyone had the same issue and have you find a solution?
Click to expand...
Click to collapse
Seems like you gave a lot of thought, and did all the tests. I think your touch pad might be bad. It is weird because the timing coincides with your 3.1 update, but it happens. There is one final thing to test. You can place your dock on another transformer, friend or display model in store.
I suggest you try warranty replacement rather than opening the dock yourself. It is almost impossible to open the dock without leaving some traces, in my opinion. Can you return your touch pad for replacement or warranty?
Good luck.
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
jgaf said:
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
Click to expand...
Click to collapse
Thanks for your suggestion.
I found a member had the some problem. See thread: http://forum.xda-developers.com/showthread.php?t=1653178
I gotta to contact ASUS local first.
A friend of mine bought it in Amazon U.S for me and bring it to China, which makes me hard to exchange ( International post fee and custom tax).
I had that problem
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
Mine wasn't picking when I pressed on the screen... I open the back and saw a ribbon cable was kinda loose and held with tape. So I pressed it in and put more tape on it and now its fine with the response from the screen.
http://forum.xda-developers.com/showthread.php?t=1764971
I think u have the same problem as i do.
I have just applied a capdase matt screen protector. I am currently testing out if the problem is here or.not.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
I've noticed differences touch responsiveness between different roms. What are you using?
blakerw87 said:
I've noticed differences touch responsiveness between different roms. What are you using?
Click to expand...
Click to collapse
its a faulty digitizer - i have the same. you can check with phone tester and see if you moce the tab that the screen is seeing inputs (touches) that shouldnt be there.
(see my vid: http://forum.xda-developers.com/showpost.php?p=28416198&postcount=9 )
cheers
stock rom , US .30 ,i think.
It rooted.
since the day i posted the problem here,i used out the battery and recharged it to full,the issue didnt happen again.
what i can recall that before the problem happened,i had connectd it to my PC by USB cable,maybe it is another clue about cause.
Sent from my LG-P990 using xda app-developers app
yes,i am using the screen protector since the firstday I owned it, it works well until that day I met problem . I recalled I had connected the tablet to PC with USB cable once, in other thread ,same problem happened after it removed from dock, probably it is the clue for cause
Sent from my LG-P990 using xda app-developers app
Fix for touchscreen issues
Hey guys,
I thought I'd post my solution to the same problem. It is a hardware issue and I figured it was because of how thin the device is. Basically, I noticed it when I would be playing or if the device started to heat up. Since the battery and screen are so close together, I figured there wasn't enough space and that the heat from the battery was making the tablet think that there was a touch input when there was none.
My solution was to open up the tablet and take the battery out. Then I put slivers of foam (about 1/2" x 2") in between the battery and the screen. Since then I haven't had problems with the touchscreen.
I hope this helps you guys with this problem.
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Question
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Hi Salvy,
Did you flash a mod or another kernel?
It's a very common problem with the Nexus 4. I've been using paranoid android pie for 6 months to work around the issue. I can confirm that it is a hardware issue and not a software problem. A quick Google search can tell you that.
Sent from my Nexus 4 using xda app-developers app
Got the same damn problem. I would normally use a smart phone for at least 18 months but the Nexus 4 only lasted 14 months. I was hoping to use it till the Nexus 6 came out but after sending it off to be fixed, using a dumb phone for 10 days and the phone came back with the same problem, I had to go buy a Nexus 5
My soft keys work in portrait but not in landscape. I enabled the 'show touches' option in developer mode and I can see the lower 4mm of the screen isn't registering any touch. Do a quick search on Google and you'll find there are loads of people out there with the same problem. The only solution is to change the screen and I haven't seen anyone manage to get it changed under warranty . I have sent it back and expect them to fleece me off £100 for a new screen.
Disappointed with the quality of the N4 but I had no choice but to get the N5 even though it is also by LG cause once you go Vanilla, you cant go back
Sent from my Nexus 5 using xda app-developers app
Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/
avismiles said:
Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/
Click to expand...
Click to collapse
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!
I found a solution somehwere on the internet!!
I had this problem for the last day this is the solution.
Download the application: GMD Auto Hide Soft Keys ★ root
Use it, toy with it and restart your phone. And it just works.
This worked with unrooted phones aswell, as the solution said. I don't know.
Your welcome!
cnkapadia said:
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!
Click to expand...
Click to collapse
I paid Rs 4700 which includes service charge, taxes etc in addition to the cost of the screen+ digitiser. The guys at service center dont have separate screen and digitiser but just both of them as single replacement. I just hoped that they could have better service centers and support, but you cant help.
Using `wm` command on phone via ADB shell to add an blank border on screen
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
I used virtual buttons for awhile, but in the end, discovered a way to do it without rooting, so long as you have the `adb` command line tool installed for development, and don't restart your phone that often:
From a command-line termal:
```
# Log into a device connected via USB.
# (Look for a tutorial on using adb, as it need some config on the phone)
adb shell
# Change the screen "overscan" using the window manager tool on the phone:
wm overscan 0,0,0,80
```
The trick is that, overscan essentially adds a buffer (black bar) on any side of the screen for positive numbers. (the screen extends "offscreen" for negative ones.) `wm --help` will show you that the accepted format of overscan is:
```
wm overscan [reset | LEFT,TOP,RIGHT,BOTTOM]
```
ie. you can either reset it to default, or set any border. In my case, I set the bottom border to 80 pixels, and that was enough to avoid the non-responsive section of the touch screen.
Of course, I assume this reset on reboot, but haven't tried yet. If it does, I'm sure someone can figure out a clever way to make it persist
Anyhow, hopefully this helps!
Found the issue and got it fixed
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.
faizalit said:
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.
Click to expand...
Click to collapse
Yes,it could be a microusb,i was in a hurry two day's ago and took one problematic microusb cable,when i put it to charge touchscreen has gone mad,it was ghost touches,slow respond,all until i turned it off,then after reboot my softkeys stopped to work,it was such for a whole day,i tried to remove batt and discharge pressing power button for 1 minute but nothing,cleared cache,uninstall app,but nothing...so i discharged it completely,took hairdryer and heated it for 45sec,and then charged overnight. In the morning soft keys worked....
This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)
Appreciation
unmateria said:
This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)
Click to expand...
Click to collapse
I have recently traded my NEXUS 4 and now own a Grand X Max Plus. Thank you for your help.
found solution in Chroma ROM
Hi Guys, was using CM 13 Android M, Soft keys stopped working. Tried flashed with multiple CM 13 nightly. No luck. Finally installed Chroma ROM. Over there keys are working fine.
I experienced this issue tonight and was able to fix it quickly.
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Issue:
-Softkeys not working when located on the side of the screen closest to the charging port. Softkeys would work when the screen was rotated such that the softkeys were located on the side of the screen closest to the headphone jack.
Device:
-Nexus 4 running 5.1.1
Conditions:
-Battery was 85%-90% charged
What fixed the issue:
-Plugged the phone into a USB charger. I did not use a Nexus charger; I used a random LG charger I had laying around.
-Pressed and held the power button for 30 seconds. The phone powered off after ~10 seconds. Shortly after the phone powered off, the notification light flashed red for the remainder of the 30 seconds.
-Powered the phone back on. When the phone was finished booting up, the softkeys worked again.
What didn't work:
-Restarting the phone multiple times
-Restarting into Safe Mode
-Disabling Chrome (Settings >> Apps >> Chrome >> Disable)