I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
jgaf said:
Weird. Do you have a screen protector on? If you do, you might need to take it off. If you don't, try cleaning your screen with the cloth it came with, also do a cold reboot (this is done by turning off your tablet then turning it back on holding the volume down button until you see some text in the upper left of the screen, after that just leave the tablet do he's thing, meaning don't touch anything else until it boots up). If that doesn't fix the problem, you will need to try to do a factory reset. If that fails to fix the problem I suggest you contact ASUS support or if its still under amazon's warranty exchange for a new one.
Click to expand...
Click to collapse
Thanks for your suggestion.
I found a member had the some problem. See thread: http://forum.xda-developers.com/showthread.php?t=1653178
I gotta to contact ASUS local first.
A friend of mine bought it in Amazon U.S for me and bring it to China, which makes me hard to exchange ( International post fee and custom tax).
I had that problem
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
Mine wasn't picking when I pressed on the screen... I open the back and saw a ribbon cable was kinda loose and held with tape. So I pressed it in and put more tape on it and now its fine with the response from the screen.
http://forum.xda-developers.com/showthread.php?t=1764971
I think u have the same problem as i do.
I have just applied a capdase matt screen protector. I am currently testing out if the problem is here or.not.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
abczhou said:
I bought my TF300 at Amazon June and basically it works well until yesterday.
The sympton is like someone keep tapping the specific areas of touchscreen and never stop, actually i haven't put my finger on ,even i didn't hold the tablet, just put it on desktop.
I had to tried to hold the power button to restart the TF300 several times and finally it looks become normal.
But this morning, when i power it on, the problem occurred.
Anyone have idea this problem ?
Click to expand...
Click to collapse
I've noticed differences touch responsiveness between different roms. What are you using?
blakerw87 said:
I've noticed differences touch responsiveness between different roms. What are you using?
Click to expand...
Click to collapse
its a faulty digitizer - i have the same. you can check with phone tester and see if you moce the tab that the screen is seeing inputs (touches) that shouldnt be there.
(see my vid: http://forum.xda-developers.com/showpost.php?p=28416198&postcount=9 )
cheers
stock rom , US .30 ,i think.
It rooted.
since the day i posted the problem here,i used out the battery and recharged it to full,the issue didnt happen again.
what i can recall that before the problem happened,i had connectd it to my PC by USB cable,maybe it is another clue about cause.
Sent from my LG-P990 using xda app-developers app
yes,i am using the screen protector since the firstday I owned it, it works well until that day I met problem . I recalled I had connected the tablet to PC with USB cable once, in other thread ,same problem happened after it removed from dock, probably it is the clue for cause
Sent from my LG-P990 using xda app-developers app
Fix for touchscreen issues
Hey guys,
I thought I'd post my solution to the same problem. It is a hardware issue and I figured it was because of how thin the device is. Basically, I noticed it when I would be playing or if the device started to heat up. Since the battery and screen are so close together, I figured there wasn't enough space and that the heat from the battery was making the tablet think that there was a touch input when there was none.
My solution was to open up the tablet and take the battery out. Then I put slivers of foam (about 1/2" x 2") in between the battery and the screen. Since then I haven't had problems with the touchscreen.
I hope this helps you guys with this problem.
Related
FML! I went ahead and did it! I mentioned that I hadn't had an SOD or reboot since ICS and now enraged the gods of karma and pulled down on myself a wrath unlike any other!
Yes, I have a problem that I call the Black Shroud of Death. Using transformer and the backlight goes out. I click the power on and I see the backlight go on but I don't see anything on the screen. Hmm, figure that I must have gotten my first SOD or maybe a misbehaving app is FC'ing. So I reboot, the ASUS logo flashes a bunch of times and then it goes to a black screen...backlight is still on though. It never "seems" to boot. I reboot a couple of times and it repeats the same process.
Then something odd happens, when playing with the power and volume keys I notice the lock screen for a second appears. Playing around more and suddenly I see the lock screen BUT only if I hold the volume keys. So, it IS booting but for some reason, the display is unable to show graphics. The backlight is on too so it's not a backlight issue.
I am able to unlock and I start disabling settings(I'm on Megatron) in hopes to hit on the cause of this issue. I release the keys and I'm back to the Black Shroud again! If I'm lucky, I can make it reboot into recovery where I don't need to hold keys to see options.
I tried downgrading to a different GAPPS version as I had previously upgraded and wanted to see if that's the problem. While it boot, the typical gapps upgrade screens were flashing like crazy.
I tried reflashing my ROM but that didn't seem to do anything.
My guess is that I need to completely power down and clear out some bad crap in the video memory. I opened the back of the unit but couldn't figure out how to pull the battery cable. I did manage to ruin some plastic clips on the bottom or something, so yeah the less than perfect bottom fit is now fun. So, my next step is to let it power down, charge it up and see what happens.
Any advice...other than don't enrage the Gods?
Skyeclad said:
FML! I went ahead and did it! I mentioned that I hadn't had an SOD or reboot since ICS and now enraged the gods of karma and pulled down on myself a wrath unlike any other!
Yes, I have a problem that I call the Black Shroud of Death. Using transformer and the backlight goes out. I click the power on and I see the backlight go on but I don't see anything on the screen. Hmm, figure that I must have gotten my first SOD or maybe a misbehaving app is FC'ing. So I reboot, the ASUS logo flashes a bunch of times and then black screen...backlight is still on though. It never "seems" to boot. I reboot a couple of times and it repeats the same process.
Then something odd happens, when playing with the power and volume keys I notice the lock screen for a second appears. laying around more and suddenly I see the lock screen BUT only if I hold the volume keys. So, it IS booting but for some reason, the display is unable to show graphics. The backlight is on too so it's not a backlight issue.
I am able to unlock and I start disabling settings(I'm on Megatron) in hopes to hit on the cause of this issue. I release the keys and I'm back to the Black Shroud again! If I'm lucky, I can make it reboot into recovery where I don't need to hold keys to see options.
I tried going down to a different GAPPS version as I had previously upgraded and wanted to see if that's the problem. While it boot, the typical gapps upgrade screens were flashing like crazy.
I tried reflashing my ROM but that didn't seem to do anything.
My guess is that I need to completely power down and clear out some bad crap in the video memory. I opened the back of the unit but couldn't figure out how to pull the battery cable. I did manage to ruin some plastic clips on the bottom or something, so yeah the less than perfect bottom fit is now fun. So, my next step is to let it power down, charge it up and see what happens.
Any advice...other than don't enrage the Gods?
Click to expand...
Click to collapse
Sorry, this post isn't going to help, but I literally laughed out loud when I saw
Skyeclad said:
FML! I went ahead and did it! I mentioned that I hadn't had an SOD or reboot since ICS and now enraged the gods of karma and pulled down on myself a wrath unlike any other!
Click to expand...
Click to collapse
in the preview of the post. Lol
Maybe I should delete my original Karma-Killing post as a start.
Well, it certainly doesn't sound like a software issue to me. I would exchange it for another.
a.mcdear said:
Well, it certainly doesn't sound like a software issue to me. I would exchange it for another.
Click to expand...
Click to collapse
It might not be software but I can see the recovery screen so I have some reasons to believe it could still be software. Unfortunately, if I try to RMA, they're going to say that I voided the warranty....because I probably did by opening the case AND running a cooked ROM. So, they'll fix it but as a service. I'm not sure it would be worth the cost.
Wait for the next update. I tried sending it in for repair. No change what so ever. If it is software you got me beat on the weirdest ICS bug.
yanbo2012 said:
Wait for the next update. I tried sending it in for repair. No change what so ever. If it is software you got me beat on the weirdest ICS bug.
Click to expand...
Click to collapse
Yeah, I think it's some corrupted memory that sticks around after reboot. At least I hope so. When I get home tonight I'm going to charge it up and see if the power draining helped.
If not...well, it might be time to think about my next tablet. I'm interested in seeing how the "Google Play Tablet" turns out as their might be integration with home theater stuff. Then there's the updated Transformers or maybe the iPad. Yeah, I know iOS is boring as hell but it has lots of tablet apps and gets new one's first. I'm kind of getting tired of seeing...."Coming for Android".
Skyeclad said:
Yeah, I think it's some corrupted memory that sticks around after reboot. At least I hope so. When I get home tonight I'm going to charge it up and see if the power draining helped.
If not...well, it might be time to think about my next tablet. I'm interested in seeing how the "Google Play Tablet" turns out as their might be integration with home theater stuff. Then there's the updated Transformers or maybe the iPad. Yeah, I know iOS is boring as hell but it has lots of tablet apps and gets new one's first. I'm kind of getting tired of seeing...."Coming for Android".
Click to expand...
Click to collapse
Yea, you screwed up by opening it. You might as well upgrade if all else fails. I'd hold off on another transformer for as long as I can though if I were you...already hearing about minor defects in tf300s such as light bleeding.
Then there's always the...iPad...but make sure you update if you get one! Jailbreak that MF first and then you'd be good to go. My dad wants me to jailbreak his iPad 2, but it doesn't help that he's "update happy"
Skyeclad said:
I opened the back of the unit but couldn't figure out how to pull the battery cable. I did manage to ruin some plastic clips on the bottom or something, so yeah the less than perfect bottom fit is now fun. So, my next step is to let it power down, charge it up and see what happens.
Any advice...other than don't enrage the Gods?
Click to expand...
Click to collapse
So, with some plastic clips damaged. Does it close properly now?
The battery cable should be either soldered onto the board or it uses zip cconnector. Nowadays cable/ribbon cable uses zip connector on motherboard.
And not all TF101/G would have 100% perfectly & exactly the same and this might giving you a little not so perfect in term of tiny capacitances on the board. This little components sometimes don't hold voltages that good as they should. Thus giving some trapped voltages and having your battery connected makes this trapped voltages remain in it. The best option now is to drained your TF101 completely and stay drained for another day(this is to let the capacitances drain its trapped voltages). The next time you boot and it might just solved your problem..
farsight73 said:
So, with some plastic clips damaged. Does it close properly now?
The battery cable should be either soldered onto the board or it uses zip cconnector. Nowadays cable/ribbon cable uses zip connector on motherboard.
And not all TF101/G would have 100% perfectly & exactly the same and this might giving you a little not so perfect in term of tiny capacitances on the board. This little components sometimes don't hold voltages that good as they should. Thus giving some trapped voltages and having your battery connected makes this trapped voltages remain in it. The best option now is to drained your TF101 completely and stay drained for another day(this is to let the capacitances drain its trapped voltages). The next time you boot and it might just solved your problem..
Click to expand...
Click to collapse
Almost, there's a slight bulge in the bottom but it fits on the dock.
Unfortunately, I think it's a hardware problem. I tried unbricking the device using NVFlash to load stock ICS but the entire time the screen never displayed anything. It didn't look like the entire Flash job completed and I can't get the back light to turn on now. I can't even tell if it's charging.
Anything more I can try before I chalk this up to a brick?
Skyeclad said:
Almost, there's a slight bulge in the bottom but it fits on the dock.
Unfortunately, I think it's a hardware problem. I tried unbricking the device using NVFlash to load stock ICS but the entire time the screen never displayed anything. It didn't look like the entire Flash job completed and I can't get the back light to turn on now. I can't even tell if it's charging.
Anything more I can try before I chalk this up to a brick?
Click to expand...
Click to collapse
Have you tried leaving it for a day or two in total battery drained??
List you could do/perform.
1) NVflash works on B60 and below.. check yours
2) Put it in a freezer for a night
3) Dissemble again and see if anything disconnected or loose since the last time you open it.
4) Smell it and see if anything like burn smell around the motherboard(this could be over voltage from a weak components).
.
.
.
.
.
If all above still yielled the same result..
5) Check and see if your TF101 could survive 2 storey height drop..
Good Luck..
farsight73 said:
Have you tried leaving it for a day or two in total battery drained??
List you could do/perform.
...
2) Put it in a freezer for a night
...
Good Luck..
Click to expand...
Click to collapse
A lot of LCD screens can be damaged by freezing, unless you know that the TF is safe I would not freeze it.
OK, I managed to unbrick the device but I still can't see any video. Backlight is working fine and I can output to HDMI. Digitizer is also working fine as I can manipulate the screen and see the result on the TV.
So, now that I'm at stock ICS and can output video. Does this narrow it down to an LCD problem? If so, is there a loose wire I can check? Am I likely going to have to send it to ASUS for repair?
Skyeclad said:
OK, I managed to unbrick the device but I still can't see any video. Backlight is working fine and I can output to HDMI. Digitizer is also working fine as I can manipulate the screen and see the result on the TV.
So, now that I'm at stock ICS and can output video. Does this narrow it down to an LCD problem? If so, is there a loose wire I can check? Am I likely going to have to send it to ASUS for repair?
Click to expand...
Click to collapse
Lol, didn't you already take it apart before?
I2IEAILiiTY said:
Lol, didn't you already take it apart before?
Click to expand...
Click to collapse
Yes, but at the time I was looking for a cable that I could loosen, now I'm looking for a cable to tighten. Fml, yes it sounds stupid but I'm at the point where I need to decide if a repair or replacement is the next step. I'm not thrilled with anything out there.
Almost exactly the same problem here...
I have a very similar problem to yours right now; the screen on my TF101 is entirely black but the backlight is on and i can output through HDMI fine. I'm still under warranty but i can't RMA it at the moment as it is running Android Revolution HD and i need to restore it to stock Asus TW firmware before they would fix it. Problem is Rogue XM Recovery is not able to output through HDMI ;p, so now i have to wait for someone to post screenshots/pictures on a thread that i started showing the menu for the recovery and the other screens involving wiping the dalvik cache and installing from zip file. Any closer to solving the problem?
I had the same problem of the backlight being on but no video. It worked over the hdmi but that was it. I had to send in my unit via a RMA to get it fixed.
Thankfully it was under warranty so they fixed it. Did you drop your unit?
MeLikes said:
I have a very similar problem to yours right now; the screen on my TF101 is entirely black but the backlight is on and i can output through HDMI fine. I'm still under warranty but i can't RMA it at the moment as it is running Android Revolution HD and i need to restore it to stock Asus TW firmware before they would fix it. Problem is Rogue XM Recovery is not able to output through HDMI ;p, so now i have to wait for someone to post screenshots/pictures on a thread that i started showing the menu for the recovery and the other screens involving wiping the dalvik cache and installing from zip file. Any closer to solving the problem?
Click to expand...
Click to collapse
Just out of curiosity, why not nvflash your way back to stock? I did because I couldn't find my HDMI mini cable. I haven't opened my tablet again. I'm going to try to RMA it.
try to nvflash stock rom and start over? that would your best chance....
Sent from my Transformer TF101 using xda premium
Well first of all i don't know how to use NVflash, and secondly i have a B70 transformer so i don't know if it will work. Also i need to flash the stock Taiwan firmware because that's the original firmware that came with it and i can't find instructions for that. Just wondering though does flashing the stock rom using NVflash also install the stock recovery?
Hello-
I usually do not open threads but I need advice on this recent touch responsiveness issue that has been happening. My Nexus 7 8 GIG was running great I had not had one issue with it, until one day I opened the case "Poetic leather case with magnet locks" and the screen came on notifications were on and animated everything looked fine. I went to unlock it and the touch screen did not respond to anything, now the screen rotates fine and all but it would not respond to touch. So I reset it with the power button, the touch screen then works until it times out and turns off, I wake it up and the screen does not respond again. I took it out of the case and have manually turned it on/off and it still does not respond to touch, but it will work every time I reset it. This problem has came out of nowhere it was running great.
I was originally on AOKP Milestone 1 with Franko's Kernel r25 so I thought maybe that was it so I re flashed Milestone 1 and kept the stock kernel and the problem persists. So I wiped everything and put BAMF Paradigm on it and it still does this, but the touch screen responds every time it is manually reset so I am trying to figure out if this is hardware or software related I am led to believe it is software considering the touch screen works flawlessly upon reboot but again I am not sure.
I have not added any new apps or anything like that to cause a memory leak or such. This problem started when I left the N7 for two days without touching it, then the problem happened after I tried to use it after the two days of inactivity.
Update: I turned the N7 off for about a day booted it back up now the touch screen is working every time I am confused.
So I still have 7 months on my ASUS manufactures warranty should I send this unit back? I just do not want to think its software related and it will get fixed through updates and then find out it is hardware related and be out of the warranty period.
I am on 4.1.2 with the last boot loader "not the new one"
latest version of TWRP
Thanks everyone in advance for your time.
It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.
Chaw Rash said:
It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.
Click to expand...
Click to collapse
Yea I had thought that was it but I took it out of the case and still does it so no dice on that field
well i flashed the latest google image and just started fresh. The touch screen is now working without issue so hopefully it was nothing still not sure though what would have caused this though -_-
Sent from my ADR6425LVW using xda premium
if anyone could shed any light on this issue it would be greatly appreciated thanks again.
Sent from my ADR6425LVW using xda premium
Hey
I had my Nexus 4 for a while now and today suddenly I have a problem with my touchscreen. It suddenly happend, it didn't fall or nothing.
So, the problem: there is a part of the screen that doesn't function properly. It's at a certain y value or height. It noticed this today when I wanted to swipe down the notification bar. Half the time it flips back up or doesn't do anything at all, sometimes it does work. If I swipe "fast" before that height, it usually works.
I downloaded an app to test the touchscreen and at that height it registers 2 or more fingers or it snaps above or under that line.
Can I fix this or do I need to bring it back for warranty? Is this a software or hardware issue? I also did a reset, but that didn't help...
I uploaded some videos to illustrate (can't post links so insert this in the youtube links please):
1. The problem: /watch?v=kNLbSU0smcw
2. Test: /watch?v=B8ERuBtYeBA
Edit: When I hold the phone horizontally, the notification bar works perfectly.
Many thanks,
Aaron
Update: from yesterday until now the screen was even worse, like I was touching it with 100 fingers, it went totally crazy...
A few hours later it works perfectly normal again
Any ideas?
Ok, I still have this problem...
However, the problem is present and I switch a few time to the lockscreen and back, it's fixed most the time. So I think this must be a software issue.
Maybe undoing a few updates might help? What's the best way to do that?
Are you on a Custom ROM / Kernel? If so, go back to stock ROM and Kernel and see if the problem still exists.
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Maser00 said:
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Click to expand...
Click to collapse
Strange, it's probably a problem with the phone then.
Sent from my Nexus 4 using xda app-developers app
I have the exact same issue.. Did you manage to solve it?
Nope, but sometimes I can use it like a week with no problem and sometimes I have it everyday.
At first I thought it might be because of the low temperature in my bedroom, but I tested it and I don't think that's the reason. I removed the cover I bought too, but I need to use it a bit longer to be sure it doesn't happen without cover. After that I'll put on the cover again and check again.
Is it possible that it happens when it is charging? Mine does this when it is charging.
No, as far as I know it's not affected by charging. The first time I had this problem I just picked it up from my desk..
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
AW: [Q] Touchscreen problem: hardware or software?
biffsmash said:
Is it possible that it happens when it is charging? Mine does this when it is charging.
Click to expand...
Click to collapse
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
fmartinezjr said:
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
Click to expand...
Click to collapse
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Maser00 said:
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Click to expand...
Click to collapse
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
AW: [Q] Touchscreen problem: hardware or software?
YeledKaki said:
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
That was my first thought. But yes I cleaned the screen and my fingers
But as I said after removing the USB power it works normal again.
Sent from my Nexus 4 using xda premium
PROGUERAM said:
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
Click to expand...
Click to collapse
What's the combination? I'll try remove that folder if the problem occurs again.
Talal916 said:
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
Click to expand...
Click to collapse
Yeah, but the warranty isn't easy to get...
scherfa said:
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I bought a cheap usb charger facing the same problem with touchscreen on my iphone 4 and also with nexus 4. I threw it away and I'm using the original, but if you want to replace it pay attention to the cheap one
Sorry for my bad english, I'm italian, greetings from Italy
You have to have a custom recovery to wipe cache. Just reboot into it and select wipe cache
Sent from my Nexus S 4G
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
Click to expand...
Click to collapse
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Click to expand...
Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Click to expand...
Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
Click to expand...
Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
Click to expand...
Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge
My tablet suddenly started to suffer from "ghost touches". I already factory reset it and removed it's (great) screen protector, but to no avail.
Any thoughts besides service it?
Thank you!
Leo
Updated 1: problem solved rebooting to safe mode.
Update 2: see my post (#8) dated 10/10/18.
Does the problem occur all the time or only with the charger plugged in?
The reason I ask is that my Android YB has a similar problem with the Halo keyboard. Pressing and holding the shift or backspace key generates random characters. It happens only when plugged in and (interestingly) only in one room of the house. I've yet to find a reason, so I just unplug the power and run on battery while typing.
Another thought: my old Nexus 7 sometimes does the same thing (random touches) or becomes non-responsive. Turning it off and then gently squeezing around the edges and the middle of the screen fixes the problem for several months. I'm guessing that some internal connector is going bad (loose or corroded). It's one of those "can't hurt to try" things.
tjupille said:
Does the problem occur all the time or only with the charger plugged in?
The reason I ask is that my Android YB has a similar problem with the Halo keyboard. Pressing and holding the shift or backspace key generates random characters. It happens only when plugged in and (interestingly) only in one room of the house. I've yet to find a reason, so I just unplug the power and run on battery while typing.
Another thought: my old Nexus 7 sometimes does the same thing (random touches) or becomes non-responsive. Turning it off and then gently squeezing around the edges and the middle of the screen fixes the problem for several months. I'm guessing that some internal connector is going bad (loose or corroded). It's one of those "can't hurt to try" things.
Click to expand...
Click to collapse
Never tried plugged.
But I found the solution: just like Windows (!?) I rebooted to safe mode and... ...it's fine now. Seems that it was some weird driver error that a factory reset alone could not fix.
Thank you very much for your help!!
I just got a "refurbished" one from Amazon. What a nightmare! The random ghost touches are so bad I can't use this damn tablet! Now I have to send it back, get a refund and buy another. Ughhhh.
You rebooted into safe mode and then what?
Sent from my Self
Hi any updates to this? glad I found your post yes it is only when plugged in! must be a known problem.
Unplugged, fine
elcidroyale said:
You rebooted into safe mode and then what?
Click to expand...
Click to collapse
After a few days the ghost touches came back from the grave...
adamz2013 said:
Hi any updates to this? glad I found your post yes it is only when plugged in! must be a known problem.
Unplugged, fine
Click to expand...
Click to collapse
Tried another cable and charger?
I've found a workaround that made de Yoga usable again. In short:
1. Find where are the ghost touches using (developer options -> show taps). If you're lucky as I am they will be confined in just a few pixels is some border.
2. Root the device following this link:
https://forum.xda-developers.com/yoga-book/how-to/root-yb1-x90l-how-to-t3534268
3. Use some "screen resizer" from Google Play in order to disable the faulty row or column. In my case I started disabling the first 20 pixels. Now I'm with 10 and the Yoga is still usable.