Need Advice N7 Screen issue. - Nexus 7 Q&A, Help & Troubleshooting

Hello-
I usually do not open threads but I need advice on this recent touch responsiveness issue that has been happening. My Nexus 7 8 GIG was running great I had not had one issue with it, until one day I opened the case "Poetic leather case with magnet locks" and the screen came on notifications were on and animated everything looked fine. I went to unlock it and the touch screen did not respond to anything, now the screen rotates fine and all but it would not respond to touch. So I reset it with the power button, the touch screen then works until it times out and turns off, I wake it up and the screen does not respond again. I took it out of the case and have manually turned it on/off and it still does not respond to touch, but it will work every time I reset it. This problem has came out of nowhere it was running great.
I was originally on AOKP Milestone 1 with Franko's Kernel r25 so I thought maybe that was it so I re flashed Milestone 1 and kept the stock kernel and the problem persists. So I wiped everything and put BAMF Paradigm on it and it still does this, but the touch screen responds every time it is manually reset so I am trying to figure out if this is hardware or software related I am led to believe it is software considering the touch screen works flawlessly upon reboot but again I am not sure.
I have not added any new apps or anything like that to cause a memory leak or such. This problem started when I left the N7 for two days without touching it, then the problem happened after I tried to use it after the two days of inactivity.
Update: I turned the N7 off for about a day booted it back up now the touch screen is working every time I am confused.
So I still have 7 months on my ASUS manufactures warranty should I send this unit back? I just do not want to think its software related and it will get fixed through updates and then find out it is hardware related and be out of the warranty period.
I am on 4.1.2 with the last boot loader "not the new one"
latest version of TWRP
Thanks everyone in advance for your time.

It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.

Chaw Rash said:
It seems like a magnet bad effect to me! not sure though cuz the nexus 7 suppose to work fine with magnetic cases but it could be a Magnetic field effect. In my opinion as long as it works don't send it cuz you don't know what happens there in the service center, I mean once the device is opened it would never get the same as before.
Click to expand...
Click to collapse
Yea I had thought that was it but I took it out of the case and still does it so no dice on that field

well i flashed the latest google image and just started fresh. The touch screen is now working without issue so hopefully it was nothing still not sure though what would have caused this though -_-
Sent from my ADR6425LVW using xda premium

if anyone could shed any light on this issue it would be greatly appreciated thanks again.
Sent from my ADR6425LVW using xda premium

Related

HD2 Touch Screen Not Responding

Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...

[Q] Touchscreen problem: hardware or software?

Hey
I had my Nexus 4 for a while now and today suddenly I have a problem with my touchscreen. It suddenly happend, it didn't fall or nothing.
So, the problem: there is a part of the screen that doesn't function properly. It's at a certain y value or height. It noticed this today when I wanted to swipe down the notification bar. Half the time it flips back up or doesn't do anything at all, sometimes it does work. If I swipe "fast" before that height, it usually works.
I downloaded an app to test the touchscreen and at that height it registers 2 or more fingers or it snaps above or under that line.
Can I fix this or do I need to bring it back for warranty? Is this a software or hardware issue? I also did a reset, but that didn't help...
I uploaded some videos to illustrate (can't post links so insert this in the youtube links please):
1. The problem: /watch?v=kNLbSU0smcw
2. Test: /watch?v=B8ERuBtYeBA
Edit: When I hold the phone horizontally, the notification bar works perfectly.
Many thanks,
Aaron
Update: from yesterday until now the screen was even worse, like I was touching it with 100 fingers, it went totally crazy...
A few hours later it works perfectly normal again
Any ideas?
Ok, I still have this problem...
However, the problem is present and I switch a few time to the lockscreen and back, it's fixed most the time. So I think this must be a software issue.
Maybe undoing a few updates might help? What's the best way to do that?
Are you on a Custom ROM / Kernel? If so, go back to stock ROM and Kernel and see if the problem still exists.
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Maser00 said:
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Click to expand...
Click to collapse
Strange, it's probably a problem with the phone then.
Sent from my Nexus 4 using xda app-developers app
I have the exact same issue.. Did you manage to solve it?
Nope, but sometimes I can use it like a week with no problem and sometimes I have it everyday.
At first I thought it might be because of the low temperature in my bedroom, but I tested it and I don't think that's the reason. I removed the cover I bought too, but I need to use it a bit longer to be sure it doesn't happen without cover. After that I'll put on the cover again and check again.
Is it possible that it happens when it is charging? Mine does this when it is charging.
No, as far as I know it's not affected by charging. The first time I had this problem I just picked it up from my desk..
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
AW: [Q] Touchscreen problem: hardware or software?
biffsmash said:
Is it possible that it happens when it is charging? Mine does this when it is charging.
Click to expand...
Click to collapse
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
fmartinezjr said:
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
Click to expand...
Click to collapse
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Maser00 said:
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Click to expand...
Click to collapse
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
AW: [Q] Touchscreen problem: hardware or software?
YeledKaki said:
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
That was my first thought. But yes I cleaned the screen and my fingers
But as I said after removing the USB power it works normal again.
Sent from my Nexus 4 using xda premium
PROGUERAM said:
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
Click to expand...
Click to collapse
What's the combination? I'll try remove that folder if the problem occurs again.
Talal916 said:
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
Click to expand...
Click to collapse
Yeah, but the warranty isn't easy to get...
scherfa said:
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I bought a cheap usb charger facing the same problem with touchscreen on my iphone 4 and also with nexus 4. I threw it away and I'm using the original, but if you want to replace it pay attention to the cheap one
Sorry for my bad english, I'm italian, greetings from Italy
You have to have a custom recovery to wipe cache. Just reboot into it and select wipe cache
Sent from my Nexus S 4G

Can't unlock - just relocks and goes black

My rooted 32GB has just started doing this (2nd time this has occurred now). When I try to unlock, it just makes a click sound and relocks and blacks the screen. The first time resolved itself. Not sure if a reboot will help (probably so), but wondering if anyone has seen this or has any suggestions.
doncaruana said:
My rooted 32GB has just started doing this (2nd time this has occurred now). When I try to unlock, it just makes a click sound and relocks and blacks the screen. The first time resolved itself. Not sure if a reboot will help (probably so), but wondering if anyone has seen this or has any suggestions.
Click to expand...
Click to collapse
Is there any magnet near the N7? (if you have case, maybe the it is not working to well, most of the case is not prepared for daily use )
Ábel
Does the screen turn on and everything looks fine, but there is no touch response at all? Do the hard buttons prompt the menu's like power down and volume control but there is absolutely no touch input? I am asking these questions because if it is doing this you are having the same issue as me, I had been working on this issue for a solid month with absolutely no luck and the issue kept getting more frequent.I have re-flashed stock Google images both 4.1 and 4.2 with absolutely no luck. After the clean installs I did not root it I left the it completely stock and the issue is still there, also I thought it may have been my Poetic magnet case, well i took it out of the case and it still does it. I even removed my $20.00 dollar Steinheil Ultra Crystal Screen Protector thinking that may have something to do with it but that's not the issue. After every reboot it will work fine, so I was completely frustrated and could not find that many people on line with this issue. I finally had to send mine back to ASUS and they stated it was a screen assembly issue and they could replicate the problem, well I got it back last week and five minutes after booting it up the issue is still there so needless to say I have to RMA it again. What really bugs me is the Nexus 7 worked fine for two months not one problem then, I left it in a cabinet for 2 days without touching it and that's when the issue started and it has just gotten worse.
I apologize for the long story if this is not your issue but I just wanted to save you a lot of hassle if it is.
My issue isn't as complicated, fortunately for me. The screen is black (even though cover, with magnet, is open). I hit the power button once to get the screen to light up and slide the unlock. It looks normal but only flashes for an instant, then makes the click and the screen goes black again.
It self resolved again, so I actually am suspecting that it could be that when the case is folder over, the magnet may possibly be causing this. So thanks for that suggestion. Next time it happens I'll be looking specifically for that to see if I can narrow it down.

[Q] Touch Screen issue in my Nexus 4 A part of the screen is not touch-Responsive.

Hello Guys,
I Have a very Strange Touch Screen issue in my Nexus 4
A part of the screen is not touch-Responsive. It only happened recently from Last 2/3 Days,Never had this problem before.
The weird thing is that it looks like the same middle part of the screen. Its a horizontal section in the very middle.
i don't know how to solve this issue..I have installed several rom but no luck
i am back to 4.2.2 MIUI From 4.4.4 Mahdi Rom Still issue is there
Help me on this Please
Anands3 said:
Hello Guys,
I Have a very Strange Touch Screen issue in my Nexus 4
A part of the screen is not touch-Responsive. It only happened recently from Last 2/3 Days,Never had this problem before.
The weird thing is that it looks like the same middle part of the screen. Its a horizontal section in the very middle.
i don't know how to solve this issue..I have installed several rom but no luck
i am back to 4.2.2 MIUI From 4.4.4 Mahdi Rom Still issue is there
Help me on this Please
Click to expand...
Click to collapse
How is screen response while at the recovery?
thebuga said:
How is screen response while at the recovery?
Click to expand...
Click to collapse
Same issue in recovery also ..i am using TWRP
Sent from my Nexus 4 using XDA Free mobile app
You could flash stock rom with nexus rom toolkit to discard a software problem but if the problem persists, it sounds like a hardware issue and you should think about ordering a replacement if your N4 is still in warranty.
danmen2 said:
You could flash stock rom with nexus rom toolkit to discard a software problem but if the problem persists, it sounds like a hardware issue and you should think about ordering a replacement if your N4 is still in warranty.
Click to expand...
Click to collapse
Yes Today I will Try with stock ROM but my phone is not in warranty ..
Sent from my Nexus 4 using XDA Free mobile app
Anands3 said:
Yes Today I will Try with stock ROM but my phone is not in warranty ..
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
If back to stock fails too, you might try this mod to increase touchscreen sensitivity, but be careful I think only works on 4.2.2
http://forum.xda-developers.com/nexus-4/development/nexus-4-improve-touch-screen-sensitivity-t2163924
danmen2 said:
If back to stock fails too, you might try this mod to increase touchscreen sensitivity, but be careful I think only works on 4.2.2
http://forum.xda-developers.com/nexus-4/development/nexus-4-improve-touch-screen-sensitivity-t2163924
Click to expand...
Click to collapse
If the issue is the same while at the recovery I am afraid to tell this is most certainly a hardware issue. You can try and install other kernels and mess around with screen sensitivity but I don't think it will help.
thebuga said:
If the issue is the same while at the recovery I am afraid to tell this is most certainly a hardware issue. You can try and install other kernels and mess around with screen sensitivity but I don't think it will help.
Click to expand...
Click to collapse
I am flashing stock ROM now let's see what happens..
Sent from my Nexus 4 using XDA Free mobile app
Mine did this after the 4.4.3 OTA update and the phone has been unusable since. A lot of other people are experiencing the same issue as well on the google nexus help forums...no word from Goog.
Anands3 said:
Hello Guys,
I Have a very Strange Touch Screen issue in my Nexus 4
A part of the screen is not touch-Responsive. It only happened recently from Last 2/3 Days,Never had this problem before.
The weird thing is that it looks like the same middle part of the screen. Its a horizontal section in the very middle.
i don't know how to solve this issue..I have installed several rom but no luck
i am back to 4.2.2 MIUI From 4.4.4 Mahdi Rom Still issue is there
Help me on this Please
Click to expand...
Click to collapse
redinkdesign said:
Mine did this after the 4.4.3 OTA update and the phone has been unusable since. A lot of other people are experiencing the same issue as well on the google nexus help forums...no word from Goog.
Click to expand...
Click to collapse
ya i am also facing same issue ..i am gong to repair this one from local Service center hoping for good results with less Charges
this is weird, I came here to ask for the same exact problem. I also have a part of the touch screen unresponsive, although at the very bottom (navbar unusable, I'm trying to make do with Pie Controls for now, god bless these guys. Highly recommended). Since the problem persists on recovery I though that alone ruled out a software fault, but it seems I'm not alone. I'm trying to understand, did it happen *just* after you guys upgraded or after a while? I'm on 4.4.4 since it came out and my display started acting weird only a couple days ago.
Also, did you receive any warning / strange behaviour before complete unresponsiveness? My screen seemed to registered "phantom presses" at the bottom margin of the display (in developers options I have activated the "show touches" feature), it seemed like I was on a swiping frenzy through the whole margin.
crashDebug said:
this is weird, I came here to ask for the same exact problem. I also have a part of the touch screen unresponsive, although at the very bottom (navbar unusable, I'm trying to make do with Pie Controls for now, god bless these guys. Highly recommended). Since the problem persists on recovery I though that alone ruled out a software fault, but it seems I'm not alone. I'm trying to understand, did it happen *just* after you guys upgraded or after a while? I'm on 4.4.4 since it came out and my display started acting weird only a couple days ago.
Also, did you receive any warning / strange behaviour before complete unresponsiveness? My screen seemed to registered "phantom presses" at the bottom margin of the display (in developers options I have activated the "show touches" feature), it seemed like I was on a swiping frenzy through the whole margin.
Click to expand...
Click to collapse
When I am updated to 4.4.4 then only I got this display problem before that. All thing was working fine .
Sent from my Nexus 4 using XDA Free mobile app
I noticed looking through google's official help forum that users affected by this generally have also experienced some sort of energy dispersion / bad isolation from whether the battery or the charging port, it's not clear. Namely, it seems that while charging from either a wall plug or a laptop / computer ghost touch phenomena and the like are more likely to happen. I can confirm these issues, although I didn't give them that much thought when they showed up.
(Also, it seems the majority of users have problem at the bottom of the screen / "nav bar").
crashDebug said:
I noticed looking through google's official help forum that users affected by this generally have also experienced some sort of energy dispersion / bad isolation from whether the battery or the charging port, it's not clear. Namely, it seems that while charging from either a wall plug or a laptop / computer ghost touch phenomena and the like are more likely to happen. I can confirm these issues, although I didn't give them that much thought when they showed up.
(Also, it seems the majority of users have problem at the bottom of the screen / "nav bar").
Click to expand...
Click to collapse
I am having same issue in middle of the screen
Sent from my Nexus 4 using XDA Free mobile app
crashDebug said:
this is weird, I came here to ask for the same exact problem. I also have a part of the touch screen unresponsive, although at the very bottom (navbar unusable, I'm trying to make do with Pie Controls for now, god bless these guys. Highly recommended). Since the problem persists on recovery I though that alone ruled out a software fault, but it seems I'm not alone. I'm trying to understand, did it happen *just* after you guys upgraded or after a while? I'm on 4.4.4 since it came out and my display started acting weird only a couple days ago.
Also, did you receive any warning / strange behaviour before complete unresponsiveness? My screen seemed to registered "phantom presses" at the bottom margin of the display (in developers options I have activated the "show touches" feature), it seemed like I was on a swiping frenzy through the whole margin.
Click to expand...
Click to collapse
This happens way too often. The wall charging socket at my workplace makes my phone go nuts whenever I connect it there. Touches are misunderstood (typing for instance is a bloody nightmare. Home button or recents button get "pressed" automatically). I've never seen this problem anywhere else. Looks like I'm not the only one. Hm!
crashDebug said:
I noticed looking through google's official help forum that users affected by this generally have also experienced some sort of energy dispersion / bad isolation from whether the battery or the charging port, it's not clear. Namely, it seems that while charging from either a wall plug or a laptop / computer ghost touch phenomena and the like are more likely to happen. I can confirm these issues, although I didn't give them that much thought when they showed up.
(Also, it seems the majority of users have problem at the bottom of the screen / "nav bar").
Click to expand...
Click to collapse
Funnily enough, this phantom touches nonsense sometimes happened even when the phone was in my pocket. It would unlock the screen itself (Hellscore kernel allows swipe2wake, so phone would wake itself up) and start registering touches frenetically. The screen would refuse to acknowledge my touches; I was repeatedly forced to hard reboot the phone. This problem magically fixed itself, and reappeared a fortnight later. It turned out to be a digitizer issue; after getting the display replaced, I have no more issues. All is fine except for the mysterious wall charger touches.
Looks like my N4 loves to be touched. Dirty little boy.
Anands3 said:
Hello Guys,
I Have a very Strange Touch Screen issue in my Nexus 4
A part of the screen is not touch-Responsive. It only happened recently from Last 2/3 Days,Never had this problem before.
The weird thing is that it looks like the same middle part of the screen. Its a horizontal section in the very middle.
Click to expand...
Click to collapse
Hello everybody,
I'm Maria, I came here looking for a not too much expensive solution to repair my broken glass and my touchscreen but I foud out I have the same problem ; a band in the middle of the screen is unresponsive. But my problem come out after my poor nexus fell to the ground :crying:
Now I wonder if this is closely linked to the impact with the ground or it could be the same as your problem?
Hi guys!
I had the same issue - navigation bar was untochable in any position (vertical & horizontal). Flashing stock & other alternative ROMs did not solve the problem.
So I returned my N4 to my seller. He accepted the warranty issue and replaced during the reparation:
1. Screen. So I have a brand new screen.
2. Mother board. So I have a new IMEI.
So this isue is rare and has hardware reasons.
My dad has the same issue on his phone, only happened the other day
Happens in TWRP as well
i flashed Philz CWM and the nav keys work there, also in purity if you set the nav bar to 52 (stock is 48 i believe) the nav keys SLIGHTLY work
its weird because the nav keys dont work, yet i can swipe up and get google now?
bodom_hc said:
My dad has the same issue on his phone, only happened the other day
Happens in TWRP as well
i flashed Philz CWM and the nav keys work there, also in purity if you set the nav bar to 52 (stock is 48 i believe) the nav keys SLIGHTLY work
its weird because the nav keys dont work, yet i can swipe up and get google now?
Click to expand...
Click to collapse
The swipe up is triggered by a point just above the home button. The bar has no work there.
<Insert witty quote here>
I been getting less and less of this after factory reset. One thing i learn is to keep my phone cool and also taking off the case. I figure that the overheating a tight grip on the phone is causing the phone to have these seizure like symptoms. Anyone know a rom i can flash to converse battery and keep my phone from overheating?

[Q] momentarily unresponsive touch screen

Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
Click to expand...
Click to collapse
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Click to expand...
Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Click to expand...
Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
Click to expand...
Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
Click to expand...
Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge

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