[Q] Bad screen??? [screen/typing problem] - myTouch 4G Q&A, Help & Troubleshooting

I've just got my new myTouch 4G and I'm totally loving it...except this issue I'm seeing which I don't know if it can be fixed by software or I have to return and get an exchange!? I'm leaning toward the latter but still hoping it's a software issue
I first saw this issue while using swype or touch input keyboard. Sometimes, I couldn't type letter such as r, f and c. Here are what I observed and tested:
1. Swype worked fine when I first booted the phone.
2. Sometimes later I noticed I couldn't type letters such as r, f and c. If I touched on the letter, either the letter on the right or left of that letter appeared. Other keys worked fine.
3. I thought it's the problem with Swype so I switched to Touch input and saw the same keys had problem (r, c & f)
4. Switched to landscape mode, those keys (r, f & c) worked. Other keys which were in the same spot as r, f & c in portrait mode seem to have accuracy problem. Ok so this is a problem with the screen.
5. I downloaded the paint app and tried to paint the whole screen. This is what it looked like:
http://dl.dropbox.com/u/8696116/badscreen01.jpg
6. Reset the phone doesn't seem t solve the problem.
7. Only a 1 or 2 times I got the keyboard with all letters working again after resetting the phone right after calibrating the g-sensor. Maybe something else got it working but that was what I remember doing before resetting the phone.
8. I even tried hardreset using the software way but still saw the problem right after doing the factory reset.
9. I then tried doing the hardreset the hardware way then I saw the keyboard working again. But again, I noticed the problem reappeared sometimes later.
My phone is still running android version 2.2. I still haven't got the OTA update yet.
Is there anyone else having the same problem the the screen? Anyways, I'm hoping it's just a software issue or a screen problem with just some individual units.

I have 2.2 still and mine doesn't do that. You should exchange it. Obviously, its something to do with the screen, not the software from what you wrote.
Sent from my HTC Glacier using XDA App

I would just take it back and exchange it...what happens in 3,6,or 9 months when it just quits altogether, the exchange process is going to be a bit more complicated at that point. Not that HTC is hard to deal with, but you will most likely be without a phone for awhile.
We are still pretty soon after launch that you will most likely get a brand new unit as apposed to a refurb if you take it into a store and show them.
Sent from my HTC Glacier using XDA App

Related

Restarting Sense,

Sorry for jumping in here. I've got one of those winmo HD2 jobbies.
But a non computer literate friend of mine has a problem with his legend.
The notification swipe from the top keeps randomly obscuring the screen when he's using the phone. Mid text. half way through dialling. Just when you don't want it the notification pane will swoop down and obscure everything.
Is this a known problem?
Is there a widget to restart just the sense part of the phone without doing a full soft reset? (I have such a button on mine)
He has updated the software with the latest release from Vodaphone and it still does it.
Any tips?
Thanks loads
Al
You can restart Sense by closing it in the running Applications list, or by using any application management app.
However, from the description of the problem I'd say there is something wrong with the screen. I had similar symptoms on my 2nd legend when the lefthand 8mm of the screen went wonky. There are multitouch test apps in the Market which you can use to check the functionality of the screen, they helped me pinpoint what was going on.
Had it before. The way I do it is to swipe it down again and you can swipe it back up. The other way is to flash another ROM. That did the trick permanently for me.
restarting sense
Ace Melon said:
Sorry for jumping in here. I've got one of those winmo HD2 jobbies.
But a non computer literate friend of mine has a problem with his legend.
The notification swipe from the top keeps randomly obscuring the screen when he's using the phone. Mid text. half way through dialling. Just when you don't want it the notification pane will swoop down and obscure everything.
Is this a known problem?
Is there a widget to restart just the sense part of the phone without doing a full soft reset? (I have such a button on mine)
He has updated the software with the latest release from Vodaphone and it still does it.
Any tips?
Thanks loads
Al
Click to expand...
Click to collapse
Hi,
I have the same issue on my Legend, seems total random.
I have to restart my phone in order to get it back to "normal"
As this seems to be a software bug , I really hope they will fix it in 2.2
(if we ever get it
Thanks for the replies. He's taken it back to the shop and told them to fix it.
Now he's worried he's going to get a reconditioned/refurbished one instead of the shiny new one he took in.
No pleasing some people

[Q] Is your optical track pad working???

okay, so my optical trackpad is no longer working, or is super NOT sensitive at all.
During messaging, when I type a sentence "hi, how's it going, I'm doing..." or something like that, I used to be able to use the optical trackpad to scroll to any letter but now, I cannot. Even when I can, it's after 50 swipes of the trackpad... WTF.
In the homescreen, when I swipe the optical trackpad left/right, it does nothing.
(I'm not rooted, everything is stock; learned not to root and setup the phone after my first mt4g exchange)
I'm hoping I dont have to exchange this one, but is there any setting or something I could do?
Oh, and the button on the optical trackpad works cause I still use the trackpad wake to unlock phone.
thanks in advance.
Factory reset. If that doesn't help - call T-mobile and have send you a new one. My trackpad works perfectly, much better then the one in G2.
I exchanged my wife's phone a couple days ago due to the exact symptoms you described. I factory reset the unit twice and the problem persisted. The track pad crapped out while we were still in our first 14 days from purchase (starting to question the unit build quality although it had the sony screen... Taiwan made). TMO customer support stated "there's not any troubleshooting we can do for this matter. We'll send you a new phone".
yeah, I feared NOT doing a factory reset but I guess I have to.
This is like my 5th factory reset in 3 phones.. HTC QC is really starting to f$ck1n piss me off.. WTF
I guess I will factory reset and if it doesn't work, I will exchange... yet again...
I'm getting the EXACT same problem, did the factory reset help? Did T-Mobile send you a new phone?
Thanks in advance for any info. I hate to reset my phone after finally setting it up to my liking...
You could try flashing a diff ROM
EDIT: ermm well that could work but I meant to type kernel
Sent from my HTC Vision using XDA Premium App
Looks like my girl had joined the club of broken optical pads on the mytouch. She blames me actually, saying me flashing ROMs on her phone did it. Is that possible? It works to select items
If you press really hard but u can't swipe with it. I found out the pressing really hard works to select while in recovery trying a differ ROM well that didn't work it still takes a hard press to work. Went from darkside sence to darksode MIUI. I can see the red light in the trackpad it stays on with the screen and goes off with the screen. Not sure what to do with it shes stuck with the phone for at lease 1 more year when our contract is up.
jaysun3000 said:
Looks like my girl had joined the club of broken optical pads on the mytouch. She blames me actually, saying me flashing ROMs on her phone did it. Is that possible? It works to select items
If you press really hard but u can't swipe with it. I found out the pressing really hard works to select while in recovery trying a differ ROM well that didn't work it still takes a hard press to work. Went from darkside sence to darksode MIUI. I can see the red light in the trackpad it stays on with the screen and goes off with the screen. Not sure what to do with it shes stuck with the phone for at lease 1 more year when our contract is up.
Click to expand...
Click to collapse
Nice job searching! A year old thread haha, and probably her fault... I bet she dropped it because unless it started happening when you flashed a ROM then it's probably hardware crappin out.
Nicgraner said:
Nice job searching! A year old thread haha, and probably her fault... I bet she dropped it because unless it started happening when you flashed a ROM then it's probably hardware crappin out.
Click to expand...
Click to collapse
Well I hope is not a sign of a soon to become brick after more future flashes....such as an eMMC fail....I know we both have the bad chips but regardless I flashes with no issues so far and I find I had to believe the optical pad is failing do to a flash...
Sent from my HTC Glacier using XDA App

Soft keys not working

Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Question
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Hi Salvy,
Did you flash a mod or another kernel?
It's a very common problem with the Nexus 4. I've been using paranoid android pie for 6 months to work around the issue. I can confirm that it is a hardware issue and not a software problem. A quick Google search can tell you that.
Sent from my Nexus 4 using xda app-developers app
Got the same damn problem. I would normally use a smart phone for at least 18 months but the Nexus 4 only lasted 14 months. I was hoping to use it till the Nexus 6 came out but after sending it off to be fixed, using a dumb phone for 10 days and the phone came back with the same problem, I had to go buy a Nexus 5
My soft keys work in portrait but not in landscape. I enabled the 'show touches' option in developer mode and I can see the lower 4mm of the screen isn't registering any touch. Do a quick search on Google and you'll find there are loads of people out there with the same problem. The only solution is to change the screen and I haven't seen anyone manage to get it changed under warranty . I have sent it back and expect them to fleece me off £100 for a new screen.
Disappointed with the quality of the N4 but I had no choice but to get the N5 even though it is also by LG cause once you go Vanilla, you cant go back
Sent from my Nexus 5 using xda app-developers app
Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/
avismiles said:
Check out the guide below and hopefully you can avoid replacing your nexus 4 screen or digitiser
http://www.androidpure.com/fix-nexus-4-soft-touch-buttons-keys-working/
Click to expand...
Click to collapse
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!
I found a solution somehwere on the internet!!
I had this problem for the last day this is the solution.
Download the application: GMD Auto Hide Soft Keys ★ root
Use it, toy with it and restart your phone. And it just works.
This worked with unrooted phones aswell, as the solution said. I don't know.
Your welcome!
cnkapadia said:
Ok. so I have been told by the LG service centre in Mumbai that this happens when an android update doesnt get installed properly, it definately is an android update problem according to the service centre. But since i am out of warranty by @ DAYS I have to pay Rs. 5300 for no fault of mine... ****ed up!!!
Click to expand...
Click to collapse
I paid Rs 4700 which includes service charge, taxes etc in addition to the cost of the screen+ digitiser. The guys at service center dont have separate screen and digitiser but just both of them as single replacement. I just hoped that they could have better service centers and support, but you cant help.
Using `wm` command on phone via ADB shell to add an blank border on screen
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
I used virtual buttons for awhile, but in the end, discovered a way to do it without rooting, so long as you have the `adb` command line tool installed for development, and don't restart your phone that often:
From a command-line termal:
```
# Log into a device connected via USB.
# (Look for a tutorial on using adb, as it need some config on the phone)
adb shell
# Change the screen "overscan" using the window manager tool on the phone:
wm overscan 0,0,0,80
```
The trick is that, overscan essentially adds a buffer (black bar) on any side of the screen for positive numbers. (the screen extends "offscreen" for negative ones.) `wm --help` will show you that the accepted format of overscan is:
```
wm overscan [reset | LEFT,TOP,RIGHT,BOTTOM]
```
ie. you can either reset it to default, or set any border. In my case, I set the bottom border to 80 pixels, and that was enough to avoid the non-responsive section of the touch screen.
Of course, I assume this reset on reboot, but haven't tried yet. If it does, I'm sure someone can figure out a clever way to make it persist
Anyhow, hopefully this helps!
Found the issue and got it fixed
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.
faizalit said:
It worked for me. I had the same Problem and it occur when i bought new power cable. The i plugged the original blackberry micro usb cable for power up and it started working for me. Its weird but the cause of the problem is when i plugged the cheap micro USB.
Note:- this is my first update to any forum just to help people if someone has the same problem as mine.
Click to expand...
Click to collapse
Yes,it could be a microusb,i was in a hurry two day's ago and took one problematic microusb cable,when i put it to charge touchscreen has gone mad,it was ghost touches,slow respond,all until i turned it off,then after reboot my softkeys stopped to work,it was such for a whole day,i tried to remove batt and discharge pressing power button for 1 minute but nothing,cleared cache,uninstall app,but nothing...so i discharged it completely,took hairdryer and heated it for 45sec,and then charged overnight. In the morning soft keys worked....
This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)
Appreciation
unmateria said:
This worked for me very good altought still present some softkeys bug (but just turn off the screen and turn on again and works again).
Look on google for nexus-4-navfix (gkraynov)
Click to expand...
Click to collapse
I have recently traded my NEXUS 4 and now own a Grand X Max Plus. Thank you for your help.
found solution in Chroma ROM
Hi Guys, was using CM 13 Android M, Soft keys stopped working. Tried flashed with multiple CM 13 nightly. No luck. Finally installed Chroma ROM. Over there keys are working fine.
I experienced this issue tonight and was able to fix it quickly.
Salvy said:
Hello, suddenly my softkeys stopped working, I already tried doing a factory reset, reflash a different rom, but still no go.
What's strange is that even on landscape mode the keys dont work.
It doesn't seem to be a problem with the touch screen since the touch screen works fine as long as the soft keys aren't present.
Any help? Thnx!
Click to expand...
Click to collapse
Issue:
-Softkeys not working when located on the side of the screen closest to the charging port. Softkeys would work when the screen was rotated such that the softkeys were located on the side of the screen closest to the headphone jack.
Device:
-Nexus 4 running 5.1.1
Conditions:
-Battery was 85%-90% charged
What fixed the issue:
-Plugged the phone into a USB charger. I did not use a Nexus charger; I used a random LG charger I had laying around.
-Pressed and held the power button for 30 seconds. The phone powered off after ~10 seconds. Shortly after the phone powered off, the notification light flashed red for the remainder of the 30 seconds.
-Powered the phone back on. When the phone was finished booting up, the softkeys worked again.
What didn't work:
-Restarting the phone multiple times
-Restarting into Safe Mode
-Disabling Chrome (Settings >> Apps >> Chrome >> Disable)

[Q] momentarily unresponsive touch screen

Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Anyone?
It's most likely cause your palm is on the phone. One of the downsides of a slim bezel on a big phone. Also keep in mind if your spen is on the screen, your fingers won't work. A case might help.
I thought about another part of my hand touching the screen, however with half my hand layed across my keyboard I can still type with the other hand. Thanks for the response
I Pele tried factory resetting today and not installed any apps, but it is still happening
I rang Samsung this morning and they advised I return I to the store and get an exchange. Luckily my local store got its first batch of note 4s in this morning and they swapped it out. I restored it all firmware updates put on it and now works fine! The only thing I haven't installed is a Google play system update thing. I was wondering if that was the cause x
Similar issues
I've had similar issues (in fact, that's what brought me here in the first place). Initially, I was able to tap on the screen in the text box and then continue typing (I use Swype). However, now my messaging app (default Messages) just freezes up, forcing me to close the app, clear the memory, and relaunch the app before continuing.
Were you using the default app and/or Swype when you had issues? I'm going to try to factory reset my phone to see if it helps.
It's taken a couple of weeks for this problem to develop, so please keep us posted if this problem arises again on your new phone!
Edit: Also want to point out that when I text, I use one hand to hold the phone and only a finger to swipe my text. As such, only the one finger touches the screen.
unable to use touch screen. only hard key were working >>Note4
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
djvaliro said:
Hi everyone,
today i just had the same problem with the touch screen. no response at all .. after i tried and took out the spen .. and surprise it worked with the pen.
tried again with fingers still nothing worked, so i used the pen to reboot the note4.
hope my experience helps.
cheers,
Click to expand...
Click to collapse
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
badtoy1986 said:
Same thing happened to me last night. The touchscreen became unresponsive while using chrome. The phone was a little warm but not bad. I didn't try the pen, sounds like a good idea. I am not certain it was a touch screen issue with mine. Almost more of a processor issue. I got the phone to lock. After pressing the menu or lock button to wake the screen it would take 5-10 seconds to wake. Then I could swipe my unlock pattern. It would not show any lines. I would wait, the screen would turn black after timing out in about 5s. The about 5s after I could hear the speaker make the unlock sound. I ended up doing a battery pull and that fixed the issue. Anyone else have something similar?
Should I try and replace it?
Click to expand...
Click to collapse
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
iridaki said:
Observe to see if it happens when you're using other apps too. Chrome has been notorious for causing all sorts of problems, like reboots, freezes, etc on some devices.
Also it may be worth installing Chrome Samsung Support Library.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Thank you for the app. I installed it and will keep watching for it again.
swampystorm said:
Hi guys
I have moved from iPhone to a note 4 and loving it!
I was just wondering if anyone has found the touch screen occasionally doesn't respond to their touch and you have to touch it again. On the iPhone it only ever missed a touch if my finger was in the wrong place, but it never happened on the keyboard. Every so often maybe 5/6 times a day I touch a key on the keyboard and nothing happens, when I try again it's fine. I can't reproduce it, because when I tap anywhere on the keyboard something gets pressed. I was just wondering if this was normal?
Hope you are enjoying your phones!!
Click to expand...
Click to collapse
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Same thing is happening with my 2 months old note4 since two weeks ago. An horizontal line 1.5cm in width about 1/3 from the bottom of the screen, became unresponsive. At reboot it works sometimes then it becomes unresponsive again. It looks like in the image I attached, the difference is that the area is horizontal, not vertical. I'm taking my note4 to the store today for warranty, hopefully they will replace it. I haven't abused the device in any way, I have a screen protector since its first day.. I really hope this isn't a serious problem that affects many users.
Just like some of you mentioned above, the pen has no issues on any area of the screen.
Cheers!
amwebexpert said:
Got the same problem after 2 months of normal usage... I initially though I had installed a third party application which was causing the system freeze but this was not the problem.
- tried factory resetting and not installed any apps, but it is still happening
- When this happens if I take out the spen .... surprise it work. The pen allows me to do anything... But the touch screen does not work with fingers...
- I used the pen to reboot the note4... Still the same problem after reboot... I ended up doing a battery pull and that fixed the issue for.... a couple of minutes... Then the problem came back....
The only solution remaining was to return the phone.... They gave me a Note3 while my Note4 is being repaired...
That's a shame for a product of that price!
:crying:
Click to expand...
Click to collapse
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
You found the appropriate thread, I was just now going to share the link to this thread with you as well as quoting what others experienced,
http://forum.xda-developers.com/showpost.php?p=56313609&postcount=6
http://forum.xda-developers.com/showpost.php?p=56464866&postcount=8
http://forum.xda-developers.com/showpost.php?p=57302776&postcount=9
http://forum.xda-developers.com/showpost.php?p=57304242&postcount=10
http://forum.xda-developers.com/showpost.php?p=58421560&postcount=12
http://forum.xda-developers.com/showpost.php?p=58452707&postcount=13
Never purchase a device without a return / DOA policy. Not worth the hassle. If it hasn't been 30 days, you should call your credit card company or Paypal and place the amount on dispute, wait, you purchased from another market, please tell you didn't pay by cash.
vjevardone said:
same thing happen to my note4 today. the only difference is that yours was fixed for a couple of minutes after removing the battery. my note4 wasn't fixed after that. Only S-pen works, touch screen with fingers wont work. you mentioned you're note4 is getting repaired, did they tell you what may have happened to it so that i'll get an idea of the cause..
Click to expand...
Click to collapse
I have this problem after I flash CWM recovery, before this was flashed with twrp recovery, I reflash stock rom with odin, I flash many times CWM and TWRP and I still have the problem, my warranty it's void now but I think to go at Samsung store to see if they solve my problem. This problem look like a driver for touch corrupted, if somebody find it out how to fix or have any ideea please weritte here, thanks you
I've started to have this problem as well, lower part of the left side of the screen sometimes registers touch instead of scrolling! Very annoying, tried to update recovery, tried tapping screen, doesn't help. The worst thing is I cannot reproduce the issue at will... It seems pretty random.
hi
inter *#2663#
and select fw software.
farnam-ferdosi said:
hi
inter *#2663#
and select fw software.
Click to expand...
Click to collapse
Unfortunately, if the phone is on Verizon, the dialing codes will be disabled.
Potential fix.
Please excuse the necropost But I came here looking for a solution from google and others may too. I found a way to solve this issue/s.
There appear to be two issues affecting this.
1. Overloading the processor.
2. Static.
If your touch input is lagging or doesn't register at all but then suddenly does a few moments later, its likely a type 1. problem. I fixed this by disabling resource intensive features such as s voice. This also improved battery life and overall performance considerably.
If touch simply doesn't work at all, but s pen works fine then the problem is more likely type 2. That being static buildup in your person. Simply touch something that can ground you and it should fix the issue. A metal tap should work. Be wary, you might even get a little zap as you discharge

Part of screen not working

For the past few weeks I noticed I couldn't respond to posts unless I removed the keyboard and brought the button to the bottom of the screen.
Then I realised that area of the screen just did not respond to anything, like in contacts I couldn't select letters in that area.
I enabled screen touches and they were showing up but there was no response from the OS.
I did a search and one fix was to clear the cache in recovery, which worked for a few hours maybe.
The next step is factory reset which I'll do if it's a permanent fix, but I'd rather not otherwise if I really just need a new phone.
No root so any backup will not be a full one so I'd rather just start again on a new phone if that's what it takes.
Has anyone had this?
Mine is the international version.
Well, today I mentioned this to work mate as it's been rather annoying so I prepared a screen to show them the issue at the store and now it's been working ever since.
Up until at least yesterday it was still happening. Very confusing as I was going to bite the bullet and backup what I could and try a new phone as it doesn't seem like a widespread problem.
Part of Touch Screen not working
I have the same issue with my S7 Edge too. It's really annoying especially when you are typing a message and can't send it because that particular area of the screen is not responding to touch. Now I have to type in a message and close the keyboard just to bring the send button down and tap on it. The issue gets solved when i restart the device but the problem continues after a few hours of normal use. Does anyone have a solution to this , Please?
Ok, my phone did reboot last night so it will probably come back.
You have exactly the same symptoms as me.
My girlfriend has the AT&T version of this phone and she has had the same exact problem the past few weeks. Like someone above said, it's right where the send button is in the SMS app.
I wonder what this issue could be?
Sent from my SM-G935F using XDA-Developers mobile app
Well, you can blow me over with a feather as mine has been fine now for about three days, since I was about to show them in the store and ask for a new one.

Categories

Resources