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My cellphone's internet stopped working. I had the 4G status icon and 4 great bars, but the browser, twitter, market, still would not work. After pulling out the battery several times, playing with the settings, etc. I turned 4G off and then all of a sudden the cell worked on 3G.
I showed up at the Sprint store and they told me "....hmmm, you know, the satellites,... you know.... are not working...... mine doesn't work neither...." (sic) It was true. The salesperson's EVO wasn't working either.
OK. they showed me a terminal screen stating that 4G was not working as expected, they were preforming tests.
The problem is that for about an hour I thought my phone had gone bad, until it occurred to me that I should turn 4G off. Then it worked, slow, but it worked. (to tell you the truth, I even went back to factory settings).
I told them that out of courtesy, they should send affected costumers a SMS or email advising about the 4G outage.
I noticed the same thing. Didn't realize it was because of an outage though. What's weird is that 4g service worked great via the hotspot. Just not on the handset. Weird, right?
I don't know what you are talking about....I'm in NYC and 4g is working fine for me ....I am using it right now.
I am on cm7 but that shouldn't make a difference.
liamaa said:
I noticed the same thing. Didn't realize it was because of an outage though. What's weird is that 4g service worked great via the hotspot. Just not on the handset. Weird, right?
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yes, that's what I mean. You get the 4G icon and you think everything is fine. But it works only partially, so it's hard to realize that you need to disable 4G in order to get the internet working...
liamaa said:
I noticed the same thing. Didn't realize it was because of an outage though. What's weird is that 4g service worked great via the hotspot. Just not on the handset. Weird, right?
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It worked for me again for 30 minutes then the internet (browser) wouldn't work again, so I disabled 4G again. It wasn't working for any of the guys at the Sprint store. So it must be on and off. I also asked them when was this outage going away, they couldn't answer. they just told me if I go to another tower (area) it might work.
It wouldn't turn on for me today around 4. I needed it to refresh my twitter faster so I can get free UFC tix from Dana lol but I didn't get crap
Sent from my PC36100 using XDA App
Same here- I work in midtown (east 50s); for the past couple of days, 4G has been intermittent at best (for me, whether on the handset, via wireless tether or via easytether)- but today, it just went out altogether. shows as connected and getting 2 or even 3 bars, but it won't connect to email, browser etc. when using the speednet app, I usually get time outs (999ms ping), but occasionally will go thru and get about 2 down/1 up (vs 5-7 down when working).
I guess I'd be a lot more pissed off about it if I hadn't picked up a Thunderbolt this morning... as much as I like Sprint and my Evo, that damn LTE has got some serious speed to it.
doublehoya said:
Same here- I work in midtown (east 50s); for the past couple of days, 4G has been intermittent at best (for me, whether on the handset, via wireless tether or via easytether)- but today, it just went out altogether. shows as connected and getting 2 or even 3 bars, but it won't connect to email, browser etc. when using the speednet app, I usually get time outs (999ms ping), but occasionally will go thru and get about 2 down/1 up (vs 5-7 down when working).
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Same here at 30 Rock.
And in Seattle
Sent from my swype-a-myn-a-calkytalky googly super premium deluxe astounda phone
noticing the same issues in Chicago. Have been intermittent the past two days, and I can't even connect to 4G today.
4G is currently working in Inwood (Manhattan) but it wasn't this morning. ....
Rhis morning I had the 4G icon with 4 bars, but the internet would not work.
gadgetluva said:
noticing the same issues in Chicago. Have been intermittent the past two days, and I can't even connect to 4G today.
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I was having the same issue in Chicago this morning. Seems to be working as of about 15 mins ago though.
I've been having problems in downtown Columbus, OH for about 12 hours now. Couldn't connect to it last night to update my Facebook (I was at a hockey game). My GPS still worked though, as I'm an avid Foursquare user.
Hope Sprint gets this fixed soon, if I wanted only 3g I'd have stuck with one of the Desire Z roms
Ok now I'm getting the 4g issues. I'm in S.I. and my 4g works but speeds have dropped from close to 1mbps to 200-300kbps....
Did anyone's 4g get fixed in NYC? ....mine is still really slow...its actually just as fast as my horrible 3g speeds
Still having horrible 4g in NYC ...I did a chat support with Sprint ....they told me to do a profile update ....which did not help....then the Rep said they sent some provisioning over the air to my phone which did not help either.....is anyone else still having slow 4g in NYC or is it just me???
NYC reception in general
So all this talk about a AT&T taking over of Tmobile has brought me to Sprint as my new carrier. Ill be picking up the EVO 4G. Can anyone tell me how there reception is in and around the city "NYC/Queens"? In general is there good 4G reception.
Thanks.
I've never had good 4g here in Canarsie, Brooklyn.
Ok finally sprint fixed something......my 4g speed are back I'm getting 1000+kBps
Anyone recently have any issues in NYC with their evos on 4G? I haven't been able to connect for almost a week. I called Sprint yesterday and they said they are having 4G issues. They gave me a $25 credit for my inconvinience. Hell all I want is my coverage back on.
According to Engadget, the FCC approved the LTE module for the Xoom so hopefully this means we get our upgrade soon!
http://www.engadget.com/2011/07/12/motorola-xoom-sees-android-3-2-update-fcc-approved-lte-update/
Sounds exciting
Sent from my LG-P990 using XDA Premium App
Hooray! Waiting for official comment from VZ/Moto.
Not only is Xoom the first to get 3.2 update, it is now one step closer to becoming first LTE tablet..
Best day for Xoom EVARR!!!!
erzhik said:
Not only is Xoom the first to get 3.2 update, it is now one step closer to becoming first LTE tablet..
Best day for Xoom EVARR!!!!
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Edit: Best day for [wi-fi] Xoom EVARR!!!!
Hopefully the Verizon 3G models aren't behind!
pekosROB said:
Edit: Best day for [wi-fi] Xoom EVARR!!!!
Hopefully the Verizon 3G models aren't behind!
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Ha, yup. wonder when our VZW xooms will get the update
pekosROB said:
Edit: Best day for [wi-fi] Xoom EVARR!!!!
Hopefully the Verizon 3G models aren't behind!
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I have no problem with Wi-Fi getting some love first, given that 3G got 3.1 first. I'm just glad to see LTE on the horizon. 3.2 just proves that Xoom is so far the only Google Experience device.
anyone with the 4g LTE experiencing this error?
yesterday (December 6) my Xoom mysteriously gave this error while doing absolutely nothing on my desk. I rebooted it twice and wipe clean LTE sim card and reinserted it. at first i couldn't get any connectivity to verizon services the whole day. but this morning i saw the 3g service come back online, but still i'm getting the 4G LTE sim card error.
i tried to google search this problem and only found one post that coincided with my time frame. is there something wrong with my xoom or is this verizon fault?
Noticed the same popup this morning, rebooted and it went away and came back...
Haven't messed with it yet. Good to know I'm not alone.
Also having the same issues with my Xoom. Didn't have any connection at all yesterday but this morning 3G is working. We'll see if they can fix this.
Its an issue with the 4g outage some sim card's data was erased just get a new 4g one and it fixes it did it yesterday and now it works fine
it should be free as well from Verizon mine was at least
Sent from my Xoom using XDA App
Just got off of the phone with Verizon and they said that there is a 4G outage and that they're working on it.
That happened to me this morning but was fine after a reboot. The possibility of this thing screwing up even more makes me want to demand that Verizon let me out of this contract as I've had nothing but crap from them and Motorola for 7 of the last 9 months.
Sent from my Xoom using xda premium
hwboy4 said:
Just got off of the phone with Verizon and they said that there is a 4G outage and that they're working on it.
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Wouldn't you atleast be able to get 3g service if that were the problem?
Sent from my Xoom using xda premium
3devious said:
Wouldn't you atleast be able to get 3g service if that were the problem?
Sent from my Xoom using xda premium
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we are now. yesterday i wasnt getting any connection. there's something more to this bug that verizon isn't tell us. i should have asked my fellow verizon users if they were experiencing any 3G service disruption the other day too....
3devious said:
Wouldn't you atleast be able to get 3g service if that were the problem?
Sent from my Xoom using xda premium
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I am at work now which only has 3G coverage and it seems to be working OK. Just have the annoying message. When I get home (which has 4G coverage) we'll see whether 3G still works.
Ha!! This just happened to me a few minutes ago. I got the Sim Card Authorization Error & my phone has been freaking out for the last hour or so. Having flashed a new 4G ROM this was waaay to coincidental for me. Glad (bad word choice) to see other people are having the same issue too.
It's Verizon's network.
http://www.gottabemobile.com/2011/12/07/verizon-suffering-4g-lte-outage/
Having the problem too and I'm completely stock.
Same problem here and also stock.
Back home (N central NJ) in the 4G coverage area, my Xoom is bouncing between "No Internet Connection" and "Verizon Wireless 3G". It doesn't stay connected to 3G long enough to be useable. Stock 3G Xoom, upgraded by Motorola to 4G and running the recent 3.2.4 update.
Earlier at work (NW NJ) in the 3G coverage area, things were stable.
Not seeing the SIM card message any more though.
Same here. Just got the sim card authorization error. Glad I'm not the only one.
inspiron41 said:
anyone with the 4g LTE experiencing this error?
yesterday (December 6) my Xoom mysteriously gave this error while doing absolutely nothing on my desk. I rebooted it twice and wipe clean LTE sim card and reinserted it. at first i couldn't get any connectivity to verizon services the whole day. but this morning i saw the 3g service come back online, but still i'm getting the 4G LTE sim card error.
i tried to google search this problem and only found one post that coincided with my time frame. is there something wrong with my xoom or is this verizon fault?
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Click to collapse
It's a network issue with Verizon. My XOOM is giving me the same error. When I called tech support today they couldn't tell me when it would be resolved, but apparently it's affecting almost all 4G phones and tablets in the northeast area. Hopefully it will be resolved tomorrow.
My 4g is working normally now without any reboot of any sort. Guess Verizon fixed it
Sent from my Xoom using XDA App
Hello everyone.
I just got my phone back from Samsung after it wouldn't power on, then had trouble getting it to stay connected long enough to activate. So, I brought it in to town, hooked in to wifi, and had no issues. Got the phone activated, waited for a while, updated the PRL and Profile, and waited around to see if it would start working for me. Unfortunately, it was still not working very well. Put on the 1x/3g mod to see if it was actually getting 3g. Found that it was not... Finally, I contacted sprint to see if they could help on tech support. He said he would contact the network people...
I was like, hmm... at different location now, checked at the sprint store, updated one of their phones PRLs, and it seemed to start running slowly too... so I downgraded my PRL to see if that would help, it did not. Finally, I put on the 00001 PRL really quickly to see if I could get 3g... seems it didn't leave sprint or the 1x.
So, put it back to the original... was wondering if anyone has some advice?
Thanks much.
UPDATE: So, the radio has been flickering on and off for data reception, went up to Green Bay today and it went into 4g, then 3g, then nothing for a while, then back again...
Right now it is on 4g again.
Is there any way to check if the radios may have something not working? I would say maybe it is just network upgrades, (really, really hoping this is the case), but then I would think that Sprint would have said something when I contacted them about there being upgrades....
Thanks.
Take it to a store and ask them to test the radios. They could be faulty.
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
Snazarian said:
Mines been acting the exact same way...altho mine has not had problems before needing to be sent to Samsung.
2 weeks ago it just started not going into 4g as much as it used to...and RANDOMLY totally dropping any data connection 10x a day. Literally no 3g/4g for 2+ minutes at a time..no amount of airplaine mode/restarts fixes it......its like im back to the SgS2 days.. ****im sick of Sprint/samsung
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It's sprints fault, not samsung. I have the same data drop problems, especially around NYC/NJ. I've had the same issue on my previous S3. My GF has no such issues on her S4 or her previous S3, but she has AT&T. Chances are Sprint is doing something with the network in your area currently.
Try this
1 - update profile
2 - update prl
3 - open the dialer and enter ##72786#
Your phone will reboot and go thru the activation process
If that does not help, call sprint and find out if there are any network vision enhancements in progress for your area. Unfortunately when Sprint does their updates it gets REALLY BAD until they are done
Sent from my SPH-L720 using xda app-developers app
Is anyone using this phone with AT&T?
Currently, the OnePlus 3 IMEI is not registering with AT&T as an LTE device. As a result, the phone only connects to H if the IMEI is updated on AT&T's end.
I am hoping this is not the case with this phone. I pick mine up from Best Buy tomorrow.
My Alcatel idol 3 was the same way. I called att and had them update their system with my imie on my account.
Sent from my 6045I using XDA Premium HD app
Recon Freak said:
My Alcatel idol 3 was the same way. I called att and had them update their system with my imie on my account.
Sent from my 6045I using XDA Premium HD app
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So you're saying your idol 3 was only receiving H once the IMEI was updated in the system?
I had problems dropping all data connection. Called tech support did the usual reboot and all that crap. Then they manually updated my imie after explaining it was an unlocked device not purchased from them.
Sent from my 6045I using XDA Premium HD app
Looks like I'll play it safe and not say anything to AT&T then. Unfortunate they have to be so difficult when using unlocked devices.
AT&T and Axon 7 works ... for me
biglilsteve said:
Looks like I'll play it safe and not say anything to AT&T then. Unfortunate they have to be so difficult when using unlocked devices.
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I think you may have misunderstood. I was having issues before I called them. They solved the problem for me I'm pretty sure.
itsmeinarizona said:
AT&T and Axon 7 works ... for me
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Mine works as intended as well!
Recon Freak said:
I think you may have misunderstood. I was having issues before I called them. They solved the problem for me I'm pretty sure.
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Thank you!
scottbronder said:
Mine works as intended as well!
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Did you call AT&T and update the IMEI? Or did the you just insert the sim and use the phone?
I inserted the card when I received the device. I called them a couple days later after the dropping data connection issue.
Sent from my 6045I using XDA Premium HD app
Works perfectly for me, but I have a BYOD SIM, not a SIM taken from a contract phone. Put in my SIM before first boot of the phone. LTE immediately.
I'm on At&t and have no problems with LTE.
When I'm at work, my signal bars only show 2 bars whereas before, I had full bars...But my speed is better in that same area. I realize At&t branded phones sometimes make it appear to be a stronger connection, so this is probably "actual" signal. At home, I normally only have 1-2 bars, I have a steady 2 bars and better reception - even in the back of my house, where I usually drop signal on most of my past phones.
Also, I never have any issues with At&t when I want to register a new IEMI on my account, even though it still shows I'm making payments on an HTC M9 I got about a year ago. I've had about 6 or 7 phones in that time, they haven't said anything yet.
Recon Freak said:
I inserted the card when I received the device. I called them a couple days later after the dropping data connection issue.
Sent from my 6045I using XDA Premium HD app
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celticchrys said:
Works perfectly for me, but I have a BYOD SIM, not a SIM taken from a contract phone. Put in my SIM before first boot of the phone. LTE immediately.
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tele_jas said:
I'm on At&t and have no problems with LTE.
When I'm at work, my signal bars only show 2 bars whereas before, I had full bars...But my speed is better in that same area. I realize At&t branded phones sometimes make it appear to be a stronger connection, so this is probably "actual" signal. At home, I normally only have 1-2 bars, I have a steady 2 bars and better reception - even in the back of my house, where I usually drop signal on most of my past phones.
Also, I never have any issues with At&t when I want to register a new IEMI on my account, even though it still shows I'm making payments on an HTC M9 I got about a year ago. I've had about 6 or 7 phones in that time, they haven't said anything yet.
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Thanks for your responses. I just got the phone this evening. Pulled the SIM from my OP3 and placed in the A7 prior to first boot. It immediately connected to LTE upon first boot.
However, once I rebooted my phone I lost connectivity to LTE. Only receiving "4G" now. What gives?? Have you all been able to maintain LTE connectivity across reboots?
biglilsteve said:
Thanks for your responses. I just got the phone this evening. Pulled the SIM from my OP3 and placed in the A7 prior to first boot. It immediately connected to LTE upon first boot.
However, once I rebooted my phone I lost connectivity to LTE. Only receiving "4G" now. What gives?? Have you all been able to maintain LTE connectivity across reboots?
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Isn't 4G another name for LTE ?
djona12 said:
Isn't 4G another name for LTE ?
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Back in 2011-2012 in the US, AT&T and T-Mobile began marketing HSPA+ (which is technically a 3G technology) as "4G" in order to compete with carriers (Verizon, MetroPCS) that were rolling out actual LTE. They've both since rolled out LTE, marketed as "4G LTE", but keep referring to HSPA+ as "4G".
Oh i see... Thanks.
Here it's not like that. HSPA+ is branded 3G+ and LTE is either LTE or 4G
I'll have to drop by the ATT store this morning and see what they can do. Maybe a new SIM will help.
biglilsteve said:
Thanks for your responses. I just got the phone this evening. Pulled the SIM from my OP3 and placed in the A7 prior to first boot. It immediately connected to LTE upon first boot.
However, once I rebooted my phone I lost connectivity to LTE. Only receiving "4G" now. What gives?? Have you all been able to maintain LTE connectivity across reboots?
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Click to collapse
On AT&T, LTE persists after reboot for me.
I stopped by the ATT store this morning and had a new SIM provisioned. When they used the A7's IMEI, I didn't get any data service. I had them re-enter the IMEI from my Nexus 6 and the phone works perfectly fine now...even after reboots.