Database Users

HD not recognised on any PC

Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!

Settings - Connection - USB to PC - uncheck 'enable advanced network functionality'

All that was there is ' Enable faster data synchronization '
No advanced network functionality. Im on Telstra NextG Network Australia with there crappy stock rom if that helps.

I'm looking at a stock Touch HD and you're right- they changed the name of the box. So uncheck 'enable faster data synchronization'.

I did but it is still not working.

I have also done a hard reset and restore to manufacturers default and still not working.

What kind of PC are you using? Is it XP? If so you need to download ActiveSync.

Using XP.. I have downloaded and installed Activesync. It used to be picked up on every pc and suddenly now it doesnt.

Opened Activesync ports in your firewall settings?

Yeah its all fine, its as though the PC doesnt even recognise it. Doesnt show up in Disk Management.

hi lucky
you're already the 3rd one with this problem.
if you plug-in the usb connector, is there a dialog popping up on your hd which let's you choose between synch or hd mode?
if not, welcome to the group of disapointed htc owners.
there is already a thread somewhere about this problem. i have exactly the same, but no one could help me until now.
at least i found a way to flash a rom. the usb connection was working for about 20 minutes. afterwards it broke down again...
try the following:
1. shut down hd
2. remove SD and Sim Card
3. plug in the usb cable
4. do a hard reset by holding vol up and vol down while you press the power button
5. confirm the hardware reset
6. when the hd is booting up again, it will do some kind of customization process. during this process active sync should come up on your pc. cancel the device setup in acive sync and wait until your hd is completely configured.
7. afterwards reconnect the usb cable and active sync should work for a while...
let me know if it helped. i'm still searching for a permanent solution for this problem...

Nope, didnt work at all.
Not even the choice to decide what I want to do pops up on the phone.
Do you think it could be a hardware fault?

I think it is a hardware fault because i did a SPL boot and instead of 'USB' showing in the white box "Serial" did.
It just seems wierd because it was working fine for 2 weeks and then it all the sudden stopped and I did no ROM flashing or anything.

Should I try reflashing my device through the SD card and see how I go from there?

did you try a different cable???
I have about 20 different USB -> mini USB and only about 2/3 of them work with phones !!!

Yeah ive tried all different cables, ive tried ones that work with my diamond but still dosent work with my hd.

luckyluke1137 said:
Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!
Click to expand...
Click to collapse
Are you getting anything popping up in device manager when you plug it in, in other words does the list refresh like it has detected a new hardware device or is it completely silent? I have seen it a couple of times where a device gets stuck as being recognized as something else. If the list does scroll (responds to the HD being plugged in) do a screen shot of everything in DM then plug the HD in and compare the lists to see if it is showing up as something else. If so, delete the device then unplug and plug in the HD again and have it reinstall the driver.
Good luck,
Gordo

I did what you said Gordo, and it doesnt show up inDevice Manager. Its as though its not even plugged in but for some reason it still recharges off the USB.

I guess about the only other thing I can think of is to plug it in on another PC and see if that computer tries to load a driver. If it does then it is something strange with your computer. If it doesn't then there is something bad with the USB port on the HD (maybe).
Gordo

Yeah I tried that but still nothing, im sending it back to Telstra, since its within 14 days of me getting it I get a whole brand new one!
thanks for your help guys

[Q] sudden changes in the way the phone work please help!

Hi,
This might be a newbie issue but my HD2 was working well up until few days ago when I noticed that everytime I make a call instead of ringing normally it does it in speaker (hands free) mode what caught my attention since I didn't change any settings.
I'm inclined to think that it might be due to some corruption in the software since I didn't find any optios to revert this so I was thinking on doing a hard reset but...
The other issue I have is that I tried to connect it to two different computers (that it used to connect without problems) and it does not do it.
It does charge on the USB but neither PC's recognize that the phone is connected.
I tried 2 different cables on the 2 PC's without luck.
So again I'm now more convinced that it is a software problem.
Any idea how should I proceed so I don't loose any data????
Thanks,

Look up "stuck in car kit mode" see if it's the same symptoms.

I look into it thanks...

I looked it up,but is not exactly the same.
It's stuck on loud speaker yes but not in landscape mode, if I rotate the phone the screen works ok.
It also goes to sleep so they are not exactly the same
It just does not get recognized by the pc when I plug it on the USB.
I just get the charging light and the little plug simbol on top as you get when you plug to external power but the computers don't make the sound (or any sign of recognition) that normally comes when you plug any USB device to it.
Unless this is just the start of it...

Well, after reading all 12 (or so) pages on that thread and cleaning the heck of the micro usb, wigling the cable in every direction this morning I managed to connect the phone to the PC and get rid of the loud speaker, so even if the symptoms are not exactly the same looks like it heading in that direction.
Bummer...
I guess it's time to start looking for a new phone.

Serious USB Port & Cable Problems - Anyone Else Have This?

Just laying this down somewhere so its out there and not cluttering up Thing O Doom's thread.
Update: Got a refund due to them being OOS to replace. Oh well, no transformer for me...
Had some problems with my TF101, seems its a hardware fault with the USB port.
First cable: Caused Reboot then semi bootloop
Second cable: Disabled Power Button.
Cant seem to find any other people with these problems so am going to return it and get a replacement seeing how Ive just bought case, screen protectors, silicon skin etc.
Like the tablet and for the price I got it for I defo want a fixed unit!
History of posts in other thread:
First Cable:​
After booting and the usb cable is attached it 'crashes' back to the main EEEPC logo screen and seems to be bootlooping except that it doesnt get to the boot animation. Just logo > black screen > logo > black screen.
Once cable is removed it boots and operates as normal until cable is plugged back in again.
I can get to recovery and use that no problem, even adb, but no go when booting into android.
Notes:
It worked before the rooting as was using it to do the rooting
If I plug it in at ANY point itll do it, powered off, boot animation, launcher etc
adb works fine in recovery
Havnt flashed a new rom yet as just got back from work
Update 1: Factory rest in TWRP = Problem still persists
Update 2: Wiped all partition (except sd) and restored backup after first root = Upon first connection it 'crashed' but this time rebooted to the os. This time Battery was 0% and crashed again when going into settings.
Update 3: Holy s*** - It does it even when not plugged into a PC! Just plugged the cable in by itself and it did it WTF!
Either the cable or connector is faulty Will have to try another cable but wont get one till next week now. If it does the same Im gonna have to send tablet back. FFS.
It must be cable as AC fits nice and tight (first time I used it was before rooting) while the USB is slightly loose and not as 'snug'
Why does it work fine in recovery though?
Click to expand...
Click to collapse
Looking at my amazon purchase Im thinking it isnt a genuine cable and cheapo knock-off (wasnt cheap cash-wise!)
Wondering if its something to do with the charging pins and it trying to charge but do data at the same time causing it to 'crash'. Could have been knocked out of place as the first time id used it was to use the root tool.
Anyway, when my new cable arrives Ill move this to a new thread if needed but for now Ill leave the post here in case any one else stumbles across it.
Click to expand...
Click to collapse
Second Cable​
Well, its definitely looking a hardware problem as this new cable that came today does similar except that it only turns the screen off but doesnt reboot it. Cant turn the screen on until the cable is removed.
I got it connected to PC with the new cable as well as adb was working etc but no screen
Going to return it for a replacement if I can manage to get it returned to stock rom and recovery.
Everything else on the tablet works fine except the one thing I needed to work 100% lol just my luck
;edit; ...wtf...Flashed to stock and both cables are new cable is working fine...Will have to see wth is going on later when I get back from work
;edit2; Nope it just disables the power button so I cant turn the screen back on. This feckers going back!
Click to expand...
Click to collapse

NP won't wake from sleep

Hi all, I've found that when I leave my Player on sleep for a while, I am unable to wake it back up. I've tried pressing the hardware button, the remote buttons, etc. The led is on, but there's no output or sound response from my TV. I have to unplug the NP and plug it back in. Probably a user error, but what's the process to wake the system?
Thanks in advance!
Sent from my SM-N910V using XDA Free mobile app

Action123 said:
Hi all, I've found that when I leave my Player on sleep for a while, I am unable to wake it back up. I've tried pressing the hardware button, the remote buttons, etc. The led is on, but there's no output or sound response from my TV. I have to unplug the NP and plug it back in. Probably a user error, but what's the process to wake the system?
Thanks in advance!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
I am experiencing something similar, it started with restarts, then it would not boot without the button on the bottom and now it says no signal. Tried connecting it to the pc, pc installed drivers, and if you unplug a cable it says cable unplugged.

Action123 said:
Hi all, I've found that when I leave my Player on sleep for a while, I am unable to wake it back up. I've tried pressing the hardware button, the remote buttons, etc. The led is on, but there's no output or sound response from my TV. I have to unplug the NP and plug it back in. Probably a user error, but what's the process to wake the system?
Thanks in advance!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Bumping as I still haven't found a solution.

yep, mine does the same thing, every day i have to reboot it as the screen is black and the device is unresponsive

MIne I have to unplug the HDMI and plug it back in then magically there is a signal. I tried setting never go to sleep and that did not hep. Did anyone upgrade to 5.1.1? does that fix anything?

Bump. Got mine a few days ago and the same thing happens.
It's still on and running. It's still a little warm under the button. But no matter what I do with the remote or button or TV, nothing happens. The only way to get it back up is to unplug/plug the hdmi or power cable.

I've got the same problem, but I've unplugged everything and still nothing, tried different TVs, Different HDMi leads still nothing. Going to contact Ausu or go back to where I purchased it tomorrow. was loving catching up with Game of Throne haha

malctron said:
I've got the same problem, but I've unplugged everything and still nothing, tried different TVs, Different HDMi leads still nothing. Going to contact Ausu or go back to where I purchased it tomorrow. was loving catching up with Game of Throne haha
Click to expand...
Click to collapse
You think it's just a defective device?
Maybe I should return mine as well.

I'm taking mine back tomorrow hopefully. If I can find the receipt

malctron said:
I'm taking mine back tomorrow hopefully. If I can find the receipt
Click to expand...
Click to collapse
Did you get a replacement? Did it work?

Action123 said:
Hi all, I've found that when I leave my Player on sleep for a while, I am unable to wake it back up. I've tried pressing the hardware button, the remote buttons, etc. The led is on, but there's no output or sound response from my TV. I have to unplug the NP and plug it back in. Probably a user error, but what's the process to wake the system?
Thanks in advance!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Quoting you so you get a notification
Did you find a solution? Was it your TV, HDMI cable, or the unit itself?

DonDizzurp said:
Quoting you so you get a notification
Did you find a solution? Was it your TV, HDMI cable, or the unit itself?
Click to expand...
Click to collapse
Still no solution. Tried 3 different ROMs and it's the same thing with each one. Could it be a firmware problem? I mean I shouldn't have to reboot it every time it goes to sleep. The hardware button on the bottom has no effect. I'm slowly giving up.

DonDizzurp said:
Did you get a replacement? Did it work?
Click to expand...
Click to collapse
Hey, sorry for the delay, been busy.
But yeah I got my new nexus. Rang Asus with some struggle as the serial on the product wasn't matching up on the system. Useful haha
Then they said it would take 29 days to get a fix or replacement.... I then said I'll take it back to where I got it which in my case was Argos.
Took it back told them the problem, girl looked at me completely confused. Think I lost her at bootloader haha. But I might as well tell them how to explain to do a factory reset which I couldn't do anyway. Then got my replacement. Which I'm leaving in the box as I want to be a geeky guy and do a unboxing video this time haha.

I found if you turn the TV on and off again it will work.. no need to get up and pull the HDMI cable
I noticed this issue didn't happen with 5.0 but happened with 5.1.1 so I'm hoping a new update will fix it.

Random question but on 5.1.1 how do we get sideloader? As I can't find it on the store
Doesn't matter was being an idiot.

malctron said:
Random question but on 5.1.1 how do we get sideloader? As I can't find it on the store
Doesn't matter was being an idiot.
Click to expand...
Click to collapse
A sideloader? If you are asking how to sideload, you boot into the recovery and then choose install from sideload, then use the "adb sideload" command.

malctron said:
Random question but on 5.1.1 how do we get sideloader? As I can't find it on the store
Doesn't matter was being an idiot.
Click to expand...
Click to collapse
That has absolutely nothing to do with this thread
LOL
Also, you sideload using ADB
Turn on USB debugging, install the ADB driver on your PC, then use the adb command "adb install apkname.apk"
No need for root or recovery.

DonDizzurp said:
I found if you turn the TV on and off again it will work.. no need to get up and pull the HDMI cable
I noticed this issue didn't happen with 5.0 but happened with 5.1.1 so I'm hoping a new update will fix it.
Click to expand...
Click to collapse
This doesn't work on my setup. But pulling the HDMI cable works.
This problem appeared on my Nexus player about a month ago, it was working perfectly until that time.
It looks like a problem with the HDMI CEC. Even if I put my NP in "Never sleep mode" as soon as I turn off the TV it will not then wake when I turn the TV back on.
Well, in my case at least, that is not accurate. When I turn the TV on, nothing appears on the screen nor is there any audio, but the NP is still responding to commands and working. I can blindly start a YouTube video from the highlights section while the TV is still "blanked" and when I toggle the HDMI cable connection the I can see that the NP was functioning "correctly" other than it wasn't outputting anything to the HDMI port.
I would say that the "fault" is just likely to be on the TV not implementing HDMI CEC correctly, but everything WAS working correctly until recently and the only changes are on the Nexus Player side of the equation.

DonDizzurp said:
That has absolutely nothing to do with this thread
LOL
Also, you sideload using ADB
Turn on USB debugging, install the ADB driver on your PC, then use the adb command "adb install apkname.apk"
No need for root or recovery.
Click to expand...
Click to collapse
Haha I know told you it was random yeah I did that after I sent it. Couldn't delete the message sorry haha

Problem solved?
Before you take the device back to the store, I believe the problem is the TV; even those of you who tried multiple ones. I did the same thing; tried a different TV. However, in my case, it works. When I hooked mine to a newer TV, the device wakes up fine. I read in other forums (searched "HDMI won't wake up device") and to my surprise, there are other forum where people complained about the same with other devices. Apparently, something related to the HDMI port (maybe the version of HDMI?).

Phone only charges on PC

Ok, I'm not sure what's going on, but my Nexus 6P will not do anything but charge when it's plugged up to my PC. I am using the systemless root and Franco kernel r7. Other than that, it's stock. What happens when I plug my phone into my PC is the battery icon changes to charging, and that's it. The PC does not recognize the phone is plugged in, and there are no unknown USB devices in device manager. I also do not get a USB notification on my phone.
More details:
- I have done the complete drive install VIA the nexus root toolkit (both initial setup before this problem, then again when the problem surfaced)
- USB debugging is enabled
- I swapped cables about 3 times, no change
- Tried different USB ports on PC and laptop and even ports directly connected to the motherboard. no change.
- Tried on my laptop (Windows 10) and it does the same thing as the PC (Windows 10).
- USB settings are set to MTP, although if I change it, it seems to get stuck on charging. I have to tap MTP about 3-5 times in order for it to say it's in MTP mode again.
- Running the command adb devices in command prompt does not show anything connected.
Other than this weird issue, I have not had any problems with my phone. I also have another USB-C cable on the way, but it seems unlikely that would be the issue.
*EDIT* For anyone who might have stumbled on this thread: I did not find any solution, and ended up contacting Google. They seem to agree this might be hardware related and have issued an advanced replacement.

Found this thread: http://forum.xda-developers.com/nexus-6p/help/usb-storage-windows-t3244905/page2#post63750876 but nothing has worked in it so far. I think I'm going to wait for the new USB cable then work on the laptop more since it's much less likely to have a bunch of other android drivers installed. PC has nvidia shield, tablet, and other phones at some point, I tried to remove everything identifiable in USBDeview

USB cable did not help. I also flashed pure nexus to see if it were some sort of ROM issue, no luck on that either.
Ideas? Anyone?

catlog post on USB port manager
I/UsbPortManager(950): USB port changed: port=UsbPort{id=otg_default, supportedModes=dual}, status=UsbPortStatus{connected=true, currentMode=ufp, currentPowerRole=sink, currentDataRole=device, supportedRoleCombinations=[source:host, sink:device]}, canChangeMode=true, canChangePowerRole=false, canChangeDataRole=false

windows 10 may be the issue. You might have to open the command window as "Administrator". Have you tried on another Windows 7 setup? I have Windows 10 installed, but it works for me.
---------- Post added at 03:51 AM ---------- Previous post was at 03:49 AM ----------
If you have access to a linux install, plug the device in, and in a terminal window execute dmsg. The last few lines should show something about your device and report a device id. If that works, then it eliminates any hardware issues on the phone side.

dratsablive said:
windows 10 may be the issue. You might have to open the command window as "Administrator". Have you tried on another Windows 7 setup? I have Windows 10 installed, but it works for me.
---------- Post added at 03:51 AM ---------- Previous post was at 03:49 AM ----------
If you have access to a linux install, plug the device in, and in a terminal window execute dmsg. The last few lines should show something about your device and report a device id. If that works, then it eliminates any hardware issues on the phone side.
Click to expand...
Click to collapse
Just tried on an old work windows 7 laptop, not recognized.

While it's connected to PC try turning USB Debugging off, then back on.

Tried that as well unfortunately. Also tried changing USB settings from MTP to various other settings and back to MTP. None of the modes seem to be recognized other than charging.

Only other suggestion would be to try factory reset.

dratsablive said:
Only other suggestion would be to try factory reset.
Click to expand...
Click to collapse
I tried the factory reset, but no joy. I'm looking at possibly flashing images in TWRP to see if I can overwrite what might be causing the USB connection (if it's even software related). Beyond that, I guess maybe it's a weird hardware problem. If it were hardware related, you'd think that I would have issues charging or something, but nothing that I can notice.

Forgive me if this is way too obvious. Did you tap on the charging indicator on the notification shade and choose file transfer?
Edit: Sorry I just saw that you don't get a notification on your phone.

Homer J. Fong said:
Forgive me if this is way too obvious. Did you tap on the charging indicator on the notification shade and choose file transfer?
Edit: Sorry I just saw that you don't get a notification on your phone.
Click to expand...
Click to collapse
1. Have you tried uninstalling the drivers?
2. You should try uninstalling the drivers, turning USB Debugging off, install the drivers from Google directly(probably still the same from the toolkit), then plugging up the device.
I remember having problems with this on my HTC One V thanks to USB Debugging.

What did you end up doing for this? I'm experiencing the same thing, and I'm about to return my phone.

floaterD said:
What did you end up doing for this? I'm experiencing the same thing, and I'm about to return my phone.
Click to expand...
Click to collapse
me to dude any idea