Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!
Settings - Connection - USB to PC - uncheck 'enable advanced network functionality'
All that was there is ' Enable faster data synchronization '
No advanced network functionality. Im on Telstra NextG Network Australia with there crappy stock rom if that helps.
I'm looking at a stock Touch HD and you're right- they changed the name of the box. So uncheck 'enable faster data synchronization'.
I did but it is still not working.
I have also done a hard reset and restore to manufacturers default and still not working.
What kind of PC are you using? Is it XP? If so you need to download ActiveSync.
Using XP.. I have downloaded and installed Activesync. It used to be picked up on every pc and suddenly now it doesnt.
Opened Activesync ports in your firewall settings?
Yeah its all fine, its as though the PC doesnt even recognise it. Doesnt show up in Disk Management.
hi lucky
you're already the 3rd one with this problem.
if you plug-in the usb connector, is there a dialog popping up on your hd which let's you choose between synch or hd mode?
if not, welcome to the group of disapointed htc owners.
there is already a thread somewhere about this problem. i have exactly the same, but no one could help me until now.
at least i found a way to flash a rom. the usb connection was working for about 20 minutes. afterwards it broke down again...
try the following:
1. shut down hd
2. remove SD and Sim Card
3. plug in the usb cable
4. do a hard reset by holding vol up and vol down while you press the power button
5. confirm the hardware reset
6. when the hd is booting up again, it will do some kind of customization process. during this process active sync should come up on your pc. cancel the device setup in acive sync and wait until your hd is completely configured.
7. afterwards reconnect the usb cable and active sync should work for a while...
let me know if it helped. i'm still searching for a permanent solution for this problem...
Nope, didnt work at all.
Not even the choice to decide what I want to do pops up on the phone.
Do you think it could be a hardware fault?
I think it is a hardware fault because i did a SPL boot and instead of 'USB' showing in the white box "Serial" did.
It just seems wierd because it was working fine for 2 weeks and then it all the sudden stopped and I did no ROM flashing or anything.
Should I try reflashing my device through the SD card and see how I go from there?
did you try a different cable???
I have about 20 different USB -> mini USB and only about 2/3 of them work with phones !!!
Yeah ive tried all different cables, ive tried ones that work with my diamond but still dosent work with my hd.
luckyluke1137 said:
Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!
Click to expand...
Click to collapse
Are you getting anything popping up in device manager when you plug it in, in other words does the list refresh like it has detected a new hardware device or is it completely silent? I have seen it a couple of times where a device gets stuck as being recognized as something else. If the list does scroll (responds to the HD being plugged in) do a screen shot of everything in DM then plug the HD in and compare the lists to see if it is showing up as something else. If so, delete the device then unplug and plug in the HD again and have it reinstall the driver.
Good luck,
Gordo
I did what you said Gordo, and it doesnt show up inDevice Manager. Its as though its not even plugged in but for some reason it still recharges off the USB.
I guess about the only other thing I can think of is to plug it in on another PC and see if that computer tries to load a driver. If it does then it is something strange with your computer. If it doesn't then there is something bad with the USB port on the HD (maybe).
Gordo
Yeah I tried that but still nothing, im sending it back to Telstra, since its within 14 days of me getting it I get a whole brand new one!
thanks for your help guys
Related
hi, am sorry if this has been posted but i cant seem to find the solution of my problem.
am using cingular 8125 and upgraded it to WM6.1 and activesync 4.5.
now the problem is, i can not find a disconnect button or how do i disconnect my phone from my PC.
Sry,cudn't get what you are trying to ask ? wud you elaborate a little more.
well,if you simply want to disconnect your phone,then just 'unplug' your phone from the usb cable or if you want to delete partnership with the phone,you can do it in the 'File' option of the AS.
Cheers!
can i just unplugged it directly without disconnecting it? i mean just like the usb flash drive before you can unplugged it you have to do a safely remove hardware operation first. and also like the xda II mini there's an option or a button when you want to disconnect it or stop the sync from the pc.
i hope, i explained it correctly.
ekss said:
can i just unplugged it directly without disconnecting it? i mean just like the usb flash drive before you can unplugged it you have to do a safely remove hardware operation first. and also like the xda II mini there's an option or a button when you want to disconnect it or stop the sync from the pc.
i hope, i explained it correctly.
Click to expand...
Click to collapse
Yes there is no real danger when "hot unplugging" your phone. It's more stable than most flash drives or external HDDs. As an option, you could always shut down your computer first.
thank you very much
Sorry for the ultra bump, I didn't want to start a new thread, but this doesn't help me. Whenever I hot unplug my phone, all the USBs stop responding and I can't plug anything back in, without rebooting first. I'm using a Diamond, but this shouldn't be a problem, since it's AS that messes up.
i was running the 2.31 version of the rom updater utility by coke man to install a 6.1 rom. It didnt get past the 0% on the installation screen when it told me i had an update error and a soft reset would fix it. it didnt fix it and did the same thing next time. now my phone wont connect with the pc or with activesync so im pretty frustrated right now. it charges it via usb but my pc cannot find the phone device itself. also when i plug the phone into the usb cord, i hear a messed up connection sound. you know when you plug in a usb cord to a pc you hear that "do do" with the second "do" at a slightly higher pitch? when i plug mine in now it sounds like it plays the first "do" twice and then nothing happens if that at all makes sense...
assassination said:
i was running the 2.31 version of the rom updater utility by coke man to install a 6.1 rom. It didnt get past the 0% on the installation screen when it told me i had an update error and a soft reset would fix it. it didnt fix it and did the same thing next time. now my phone wont connect with the pc or with activesync so im pretty frustrated right now. it charges it via usb but my pc cannot find the phone device itself. also when i plug the phone into the usb cord, i hear a messed up connection sound. you know when you plug in a usb cord to a pc you hear that "do do" with the second "do" at a slightly higher pitch? when i plug mine in now it sounds like it plays the first "do" twice and then nothing happens if that at all makes sense...
Click to expand...
Click to collapse
1) Can you get back to the boot loader screen. Push power/Camera and reset at the same time.
2) If you can get the bootloader screen what does it say? If it says 2.31 then leave it as is and load whatever rom you want.
3) If it doesn'r say 2.31 then re run icecokemans unlocker again
i cant even establish a connection to do that with the pc. Each time i tried the program before it stopped working, it would stay on 0 with an error code that said a soft reset would fix the problem. But it wouldnt and would get stuck at the same place next time
The sound you're hearing is a driver installation error, maybe start by reinstalling active-sync?
or at least open device manager and see if "Generic RNDIS" is there, that would mean you dont have neccecary drivers and need to download ActiveSync for XP or Windows Mobile Device Center for Vista.
hope that help
reinstallin it fixed it. i really do appreciate the help though. i got the answer i needed within the day i asked where as i still have no helpful responses at any of the other places i asked. thanks
Hi,
This might be a newbie issue but my HD2 was working well up until few days ago when I noticed that everytime I make a call instead of ringing normally it does it in speaker (hands free) mode what caught my attention since I didn't change any settings.
I'm inclined to think that it might be due to some corruption in the software since I didn't find any optios to revert this so I was thinking on doing a hard reset but...
The other issue I have is that I tried to connect it to two different computers (that it used to connect without problems) and it does not do it.
It does charge on the USB but neither PC's recognize that the phone is connected.
I tried 2 different cables on the 2 PC's without luck.
So again I'm now more convinced that it is a software problem.
Any idea how should I proceed so I don't loose any data????
Thanks,
Look up "stuck in car kit mode" see if it's the same symptoms.
I look into it thanks...
I looked it up,but is not exactly the same.
It's stuck on loud speaker yes but not in landscape mode, if I rotate the phone the screen works ok.
It also goes to sleep so they are not exactly the same
It just does not get recognized by the pc when I plug it on the USB.
I just get the charging light and the little plug simbol on top as you get when you plug to external power but the computers don't make the sound (or any sign of recognition) that normally comes when you plug any USB device to it.
Unless this is just the start of it...
Well, after reading all 12 (or so) pages on that thread and cleaning the heck of the micro usb, wigling the cable in every direction this morning I managed to connect the phone to the PC and get rid of the loud speaker, so even if the symptoms are not exactly the same looks like it heading in that direction.
Bummer...
I guess it's time to start looking for a new phone.
Hey guys,
I've rooted my KF and got everything running. Haven't plugged it into the computer for about a week and now that I do, the KF does not show up and does not even make the dung dung sound when you connect up a device.
What can I do to fix this problem?
I have restarted both the KF and the computer without luck
llcooljayce said:
Hey guys,
I've rooted my KF and got everything running. Haven't plugged it into the computer for about a week and now that I do, the KF does not show up and does not even make the dung dung sound when you connect up a device.
What can I do to fix this problem?
I have restarted both the KF and the computer without luck
Click to expand...
Click to collapse
Have you loaded the device drivers (that come with the ADB method)?
ReverseWolf said:
Have you loaded the device drivers (that come with the ADB method)?
Click to expand...
Click to collapse
I assume so ... I believe that was required in order to root the KF? Any link on how to do it again in case something broke?
llcooljayce said:
I assume so ... I believe that was required in order to root the KF? Any link on how to do it again in case something broke?
Click to expand...
Click to collapse
There's a few ways to get to promised land, and not all require the files associated with this process. Worth a shot:
http://goo.gl/05PH4
Also, I assume the device is able to charge using the provided charger? Just checking the actual usb port...
Ya, the cable seems to charge but when plugging into the computer, there is no detection of a new usb device ...
Went through the video step by step. It's actually the same video I used to root. Get all the way till you plug in and have the device detect ... nothing. No where to go from there ...
Any suggestions?
Just connected the KF to a laptop and nothing shows up in the device manager either. No detection at all. WTF ...
Just tried a 3rd computer and no joy. Any thoughts?
This happened to me a couple of times where the Fire wasn't detected by the computer as a USB device and Kindle didn't pop up the mass storage message. After a hard reset it worked fine again. Hold down power for 20 sec and then hit power again to turn on.
Did a hard reset and still no luck ...
Just tried another cable ... it's not the cable ....
Can anyone offer any insight?
Have you tried a factory reset back to stock? Something somewhere is messed up, and it would end up being needle in haystack time trying to work out what the problem is. It shouldn't take too long to put things back to how they were post reset. If if doesn't work when stock, then you have potential hardware issues.
It's possible that one of the data pins is having issues on the Micro USB connector, especially if it still charges.
Looks like the USB port is hooped. It just stopped charging ....
So I've been having this odd issue I've been dragging for a while now since I think it's a lost cause, but maybe someone can help me here.
Way back when Nougat was rolling out I waited for several months but my device (XT1575 - not rooted or unlocked) wouldn't get the update notification.
So I looked in here and there were several easy guides to apply the OTA update via recovery manually, so I did so and it worked just fine.
After a couple of days, I noticed an odd thing where I didn't get notifications immediately and my wifi connection was like not on all the time if the screen was off... the second I turn on the screen, notifications start popping up so much that it's a clear sign some of them were just not getting received. (I don't have any power saver mode/app enabled and my 2nd phone works on the same wifi and is working fine).
Also, when I tried connecting the phone to my PC, it wouldn't recognize it anymore... quick-charge and USB-OTG are also not working at all (flash drives with a light will just blink once when inserted and then just stop working).
I took the phone apart, the USB connector looks brand new and is very sturdy, no broken solder points, dust or dirt anywhere.
I also used a multimeter to check and all contact points in the USB port have a good continuity connection to their contact points on the board.
Any ideas? I would love to unlock it and try to solve the wifi connection thing with a new/fresh ROM, but with no USB, I'm stuck :/
CyberMageIL said:
So I've been having this odd issue I've been dragging for a while now since I think it's a lost cause, but maybe someone can help me here.
Way back when Nougat was rolling out I waited for several months but my device (XT1575 - not rooted or unlocked) wouldn't get the update notification.
So I looked in here and there were several easy guides to apply the OTA update via recovery manually, so I did so and it worked just fine.
After a couple of days, I noticed an odd thing where I didn't get notifications immediately and my wifi connection was like not on all the time if the screen was off... the second I turn on the screen, notifications start popping up so much that it's a clear sign some of them were just not getting received. (I don't have any power saver mode/app enabled and my 2nd phone works on the same wifi and is working fine).
Also, when I tried connecting the phone to my PC, it wouldn't recognize it anymore... quick-charge and USB-OTG are also not working at all (flash drives with a light will just blink once when inserted and then just stop working).
I took the phone apart, the USB connector looks brand new and is very sturdy, no broken solder points, dust or dirt anywhere.
I also used a multimeter to check and all contact points in the USB port have a good continuity connection to their contact points on the board.
Any ideas? I would love to unlock it and try to solve the wifi connection thing with a new/fresh ROM, but with no USB, I'm stuck :/
Click to expand...
Click to collapse
You said your flash drives were't working right? Then it's probably the motherboard on your computer or it's missing the correct drivers. Try testing the phone on another computer you can go to a local library if you can't use someone else's computer. Also go into your notification settings and make sure do not disturb is off and look at "when device is locked" and make sure it's set to show all notification content.
Hybrid Theory said:
You said your flash drives weren't working right? Then it's probably the motherboard on your computer or it's missing the correct drivers. Try testing the phone on another computer you can go to a local library if you can't use someone else's computer. Also, go into your notification settings and make sure do not disturb is off and look at "when the device is locked" and make sure it's set to show all notification content.
Click to expand...
Click to collapse
I said the flash drives weren't working with USB-OTG (with the phone), not the PC... the flash drives are A-OK on the PC.
The Motorola drivers are the latest from Motorola and they manage to detect my Moto G2 without any issues.
I also checked the Moto X on two other PCs... neither the phone nor the PCs are detecting anything as being connected, apart for the phone getting a charge.
In the notification settings, in "On the lock screen" it's set to "Show all notification content".
One more thing I researched is the USB port pins... apparently, for the phone to detect a regular wall charger the DATA+ and DATA- pins are supposed to be shorted (connected together) via the charger.... if it's connected to a PC/smart device the pins are not supposed to be shorted.
I checked with several chargers and with all of them the phone displays (in the battery menu) that it's "Charging over USB" (PC) when it should have displayed "Charging on AC"... meaning that it doesn't even detect the short that the DATA pins are supposed to have.