So my epic was rooted. I was on the stock rom, just removed all the bloatware. I kept getting the google services framework force close and random reboots. I ODIN'd back to stock froyo ec05 (before the Gingerbread update came out) and it was still happening. I have TEP, so I figure I'll just bring it in to Sprint and maybe they can reflash it or something. I drop it off, they tell me to come back in 3 hours. I return and the girl brings out this piece of paper with some stats on it. She asks me if I have ever rooted my phone. I want to say no and play dumb, but it looks like I'm busted anyway. She shows me the sheet of paper, it says "version in:" and below that "version out:" She tells me this is how they can tell the phone has been rooted, it's blank next to one of them. She also tells me that because it's been rooted they can't do anything with it; no reflashing, no repairs, nothing. She tells me I can pay the $100 deductible and get a replacement but that's it. She also tells me her phone is rooted, and most of the employees there root their phones too. So I leave and reflash with ODIN once again. My problem seems to be resolved, but then I ran across this post.
http://forum.xda-developers.com/showthread.php?t=1211794
According to Squishy, it sounds like they could have at least reflashed it. Is it at their discretion? Did they just not want to deal with it? Or maybe the policy has changed?
Has anyone else tried to bring a previously rooted phone in to Sprint and had this happen?
Crazy people. Good to know that they know.
Sent from my SPH-D700 using XDA App
Yea, it's at the individual stores discretion, based on how big of an ass the manager is, and that store's exchange attainment scores. Too many unnecessary exchanges, comes back to hurt a store's goals, so some manager's will institute policies as such, to give themselves leeway. Take it to another store, preferably not a corporate store.
Sent from my SPH-D700 using Tapatalk
after a fresh odin all root remnants are removed. The sprint rep was just stupid.
Sent from my SPH-D700 using XDA App
brimart said:
So my epic was rooted. I was on the stock rom, just removed all the bloatware. I kept getting the google services framework force close and random reboots. I ODIN'd back to stock froyo ec05 (before the Gingerbread update came out) and it was still happening. I have TEP, so I figure I'll just bring it in to Sprint and maybe they can reflash it or something. I drop it off, they tell me to come back in 3 hours. I return and the girl brings out this piece of paper with some stats on it. She asks me if I have ever rooted my phone. I want to say no and play dumb, but it looks like I'm busted anyway. She shows me the sheet of paper, it says "version in:" and below that "version out:" She tells me this is how they can tell the phone has been rooted, it's blank next to one of them. She also tells me that because it's been rooted they can't do anything with it; no reflashing, no repairs, nothing. She tells me I can pay the $100 deductible and get a replacement but that's it. She also tells me her phone is rooted, and most of the employees there root their phones too. So I leave and reflash with ODIN once again. My problem seems to be resolved, but then I ran across this post.
http://forum.xda-developers.com/showthread.php?t=1211794
According to Squishy, it sounds like they could have at least reflashed it. Is it at their discretion? Did they just not want to deal with it? Or maybe the policy has changed?
Has anyone else tried to bring a previously rooted phone in to Sprint and had this happen?
Click to expand...
Click to collapse
Before i got into flashing roms, themes, mods. The only thing i knew how to do was root. Before i even knew odin and this forum existed, i bricked my phone 2 times within a week.... Both times didn't know any better other then to take it the closest sprint repair store. Both times they replaced my phone which was rooted and bricked when I walked in....
Moral of my story- it's the stores discretion.
Sent from my SPH-D700 using XDA App
Related
I'm fed up with the battery life on my phone. It's only lasting about 8 hours on a full charge with medium usage, fb and twitter set to never refresh and using juice defender. I'm taking it to the store to see about getting the battery replaced as I've only had the phone 6-7 months. Are they going to give me **** about my phone being modded eg; running CM?
Sent from my HERO200 using XDA App
Depends on the people that work there. Out of the two sprint stores by me, one has a few employees who actually talked to me about rooting the day I got my phone haha. I know they don't care whether I show up running a custom ROM or not.
But the other store is the complete opposite, they take everything seriously and follow all those rules/restrictions on people who root
So, I'd say if you don't know what kind of employees are at your sprint store - nandroid backup your phone and run the RUU. Then possibly hint about being interested in learning about "this rooting thing." And take it from there
Same here the two sales reps were actually showing me cm6 on their ssmoment because I had a rooted mytouch running cm6 it really does depend on who u talk to and it is always better at service and repair centers instead of stores that just do sales
Sent from my HERO200 using XDA App
They will most likely blame the bad battery life on the custom ROM..we all know it's BS, but that's what they are trained to say. 3rd party software is always to blame. Just flash stock if you want the best chance of getting what you want.
I say nandroid, then install a 2.1 sense rom. Then take it in.
Sent from my HERO200 using XDA App
Policy rule: Yes they will. Nandroid, save it off your SD card, RUU it, then go in.
I've found that if you go to stores that are third party instead of a corporate store you'll have better luck. Make sure its more than just a.kiosk in the mall though because it seems they never know what the heck theyre talking about. And btw, I go through phones faster than underwear, and really dont have issues when I have to take it in to a third party store...
I am sofa king we todd ed
oohaylima said:
Policy rule: Yes they will. Nandroid, save it off your SD card, RUU it, then go in.
Click to expand...
Click to collapse
Agreed.
Sent from my HERO200 using Tapatalk
Where can I find a rooted 2.1 rom so that I can do a factory reset so sprint will replace my wife's phone that constantly shuts off.
Deadsoulsniper said:
Where can I find a rooted 2.1 rom so that I can do a factory reset so sprint will replace my wife's phone that constantly shuts off.
Click to expand...
Click to collapse
You don't need a pre-rooted RUU file to bring it back to factory setting. In fact, that's something you don't want to have installed. Go to htc's support website, select your phone and download their RUU program. Follow the instructions and then you're set.
Was doing my regular lurking here, and I found another method to RUU it back if you want.
[SOLVED] Return to stock (unroot) without USB or without a computer (non-RUU method)
I have just switched over to verizon from AT&T a couple of days ago. It was an impulse decision as I was only in the Verizon store with my girlfriend to get a her a new phone. I was showing the sales guy my pimped out Samsung Captivate and explaining to him him how easily these things can be manipulated and how much I loved my Cappy. Thats the last thing I remember. I woke up to find I had switched my service (3 lines) over to Verizon and I was now the owner of a Droid X.
I loved my Captivate and had no thoughts of ever switching but they had a promotion going on that blew my AT&T plan out of the water so financially it was a good decision. But I am beginning to wonder if I haven't made a mistake.
Out of the box, the DX is rebooting pretty often. I had planned on getting on here when I got home to find the latest and greatest ROM anyway so I didn't worry about it too much.
I am currently running Liberty 1.0 as my first flash. That is of course after flashing .340 which I read may or may not fix the rebooting issue. I am liking the ROM but the random reboots still persist. Its beginning to get too much to bare as I have yet to have one phone conversation that isn't interrupted by the phone powering down by itself.
I have searched for any word of a fix for this but I haven't found any definitive answers other than to do a factory reset. I have done that several times, as well as reflashing .340 and Liberty to no avail.
Before I take 3 phones back to Verizon and crawl back to AT&T and beg for forgiveness does anyone have a definitive solution for this?
Its worth mentioning that I bought my daughter a DX as well to replace her Cappy (she is NOT happy BTW), and it does the same thing. It is still stock out of the box.
Thanks in advance for any replies.
I have a Dx and haven't had this reboot issue, however, my sister traded in her iPhone for an x on my advice and now she's having the same issue you are. I was going to have her flash to liberty and do a system restore but obviously that hasn't worked for you. Hopefully someone will have an answer to this problem
Sent from my DROIDX using XDA App
Send the phones back to Verizon, that is not normal.
In my opinion, not to say you don't know what you are doing which I am sure you are, I know you are well aware of the risks of flashing roms.
I hear more people having issues with Droid Xs that have been re-ROMed, flashed, themed, etc, then I do people with stock DXs that are rooted and cleaned up of bloat.
While my DX might not be clean out the box, it's still in prestine shape, rooted and even flashed to Cricket. I have never had a single issue with it unless I am bricking it or messing with it myself.
A lot of times, people mistake the phone as the issue. These were $600 phones when released, still are (give and take a few bucks lol). I doubt the issue is hardware. Send it back to VZW or try the Full SBF 320 using RSD Lite. It's been the talk of the town.
Could be that there's a bad batch of DXs going around that have just been released? None the less, VZW can get you replacement DXs over night practially.
Sbf to stock and reflash liberty. Or take it back a get a new phone.
Sent from my DROIDX using XDA App
Ben's said:
In my opinion, not to say you don't know what you are doing which I am sure you are, I know you are well aware of the risks of flashing roms.
I hear more people having issues with Droid Xs that have been re-ROMed, flashed, themed, etc, then I do people with stock DXs that are rooted and cleaned up of bloat.
While my DX might not be clean out the box, it's still in prestine shape, rooted and even flashed to Cricket. I have never had a single issue with it unless I am bricking it or messing with it myself.
A lot of times, people mistake the phone as the issue. These were $600 phones when released, still are (give and take a few bucks lol). I doubt the issue is hardware. Send it back to VZW or try the Full SBF 320 using RSD Lite. It's been the talk of the town.
Could be that there's a bad batch of DXs going around that have just been released? None the less, VZW can get you replacement DXs over night practially.
Click to expand...
Click to collapse
Ben you are right about people messing up phones by flashing. But generally taking them back to stock will fix any issues that have risen from tinkering.
My issue is that mine did it out of the box. My daughters did as well.
Funny thing is just this morning I updated my daughters with the .340 update and it seems to have stopped. Its been quiet now for about the last 30 minutes. I reflashed .340 on mine at the same time and it has rebooted about 4 times while I type this message. Maybe my daughters is fixed, but mine is definitely not right.
Thanks for the comments.
My sisters phone is also doing this bone stock. It doesn't always reboot sometimes it locks up and she has to pull the battery. She's taken it into the Verizon store and they reset it to stock (not sure exactly what they did). That didn't fix it so she took it back to exchange it and they told her " that's normal, sometimes you have to pull the battery." So they wouldn't exchange it.
Sent from my DROIDX using XDA App
Sadly this is has been a small issue with the DX, it's been posted many times. Mine did it when I first got it back in August and at first I was blaming Handcent on the reboots. Then for some reason it just stopped and I have never seen it reboot on it's own. Was it the update to 2.2 or removing Handcent? I've reinstall Handcent since so I honestly I don't know. Side note I still blame Handcent on the phones lag because when I uninstall it the screen redraws and the lag goes away.
Anyway there is a great big long thread on this at the Moto DX forums and Matt's (forum admin) advice was to return the phone for a new one. I would arm myself with a printed copy of the thread in case Verizon wants to throw a fit.
For the record I just dig this phone. I'm stock, rooted with just bloat frozen. It's been a great phone after the teething problems were solved.
fasthair
Hello!
Just got my Epic 4G a few days ago and I'm already itching to root it, but I'm paranoid about the warranty. Sprint rep told me that they were anal about it and it would void it.
I used to have a Nexus One with T-Mobile and I was flashing new ROMs and kernels almost every day. I've always been a 'nerd' so I know what it all means and how to do it... but there's that lingering warranty in my mind. I was worried about it at first on my Nexus One, but eventually rooted and unlocked the bootloader even though I knew it meant the warranty went byebye.
Can someone offer me some piece of mind? Are these things easy to un-root? Is there any way that a Sprint tech could find out if it was ever rooted should I ever need to take advantage of the warranty?
I'll be honest with you, I'm not sure if it's worth it. I am not going to flash custom ROMs (yes, I miss FroYo, but I'm content)... the only reason I'm interested in rooting is for things like AdFree, Juice Defender, and removing stock apps.
Thoughts?
99% of Sprint reps not only could never tell your phones been rooted without seeing a different boot screen, but don't even know what root is.
Ryjabo said:
Hello!
Just got my Epic 4G a few days ago and I'm already itching to root it, but I'm paranoid about the warranty. Sprint rep told me that they were anal about it and it would void it.
I used to have a Nexus One with T-Mobile and I was flashing new ROMs and kernels almost every day. I've always been a 'nerd' so I know what it all means and how to do it... but there's that lingering warranty in my mind. I was worried about it at first on my Nexus One, but eventually rooted and unlocked the bootloader even though I knew it meant the warranty went byebye.
Can someone offer me some piece of mind? Are these things easy to un-root? Is there any way that a Sprint tech could find out if it was ever rooted should I ever need to take advantage of the warranty?
I'll be honest with you, I'm not sure if it's worth it. I am not going to flash custom ROMs (yes, I miss FroYo, but I'm content)... the only reason I'm interested in rooting is for things like AdFree, Juice Defender, and removing stock apps.
Thoughts?
Click to expand...
Click to collapse
Nothing to worry about... If you have to take your phone back to the store just Odin back to stock and problem solve. Everything is on the Wiki.
063_XOBX said:
99% of Sprint reps not only could never tell your phones been rooted without seeing a different boot screen, but don't even know what root is.
Click to expand...
Click to collapse
exactly! I took my epic in back in November to complain about battery management issue I was having and to swap out for a new one. I told the rep what a bummer it was that I had to re-install all my apps and he said
"naw man, you can just save everything on your sd card no problem. that's what its there for!"
to which I replied, "only on froyo, and only if you install the leaked dk28 build"
rep:
Yeah they don't even know.if a phone is rooted or not. Besides just like people aid previously just use Odin and it.flashes it.back to stock. Its a lifesaver sometimes.
Sent from my Evo Killer!!!
Some older phones used to have flash counters, and I don't know if the epic has one. Typically they are buried deep in inaccessible areas and I doubt that any sprint store would have the wherewithal to get at it. I'm sure that Samsung could probably tell, but when Sprint sends them back they just throw them in a big box. The point of accountability is at the store where you exchange for another one. So either odin back to stock or short out the hardware and sprint will be none the wiser.
Sent from my SPH-D700 using Tapatalk
Top Nurse said:
Some older phones used to have flash counters, and I don't know if the epic has one. Typically they are buried deep in inaccessible areas and I doubt that any sprint store would have the wherewithal to get at it. I'm sure that Samsung could probably tell, but when Sprint sends them back they just throw them in a big box. The point of accountability is at the store where you exchange for another one. So either odin back to stock or short out the hardware and sprint will be none the wiser.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Yeah, there is actually a code that you can bring up to see if the phone is a refurb'd or not. I did that on mine and it was definately new.
Thanks for all the replies.
Rooted today using this: http://forum.xda-developers.com/showthread.php?t=808103
No problems.
Now if only there was a Gingerbread ROM...
Ryjabo said:
Now if only there was a Gingerbread ROM...
Click to expand...
Click to collapse
Don't even start
Darkk69 said:
Yeah, there is actually a code that you can bring up to see if the phone is a refurb'd or not. I did that on mine and it was definately new.
Click to expand...
Click to collapse
I did too and with the code check it shows new but hey do you believe that I don't cuz if we can make the phone looks unrooted with Odin they can make their own phone to appear as brand new.
dito33
Sent from my SPH-D700 using XDA App
Does anyone know if the Sprint froyo upgrade via OTA will hit folks who upgraded in December to DK28?
If not, what should one do to get the OTA update? Or will there be a update.zip with a similar upgrade process used to get to DK28?
Thanks in advance.
Search around in the future, but the chances are slim. Just hold out until a rooted flashable update.zip is released on here (XDA). It will be a matter of a day or two, or maybe only hours considering how quickly it was up for DK28.
No, you will have to be on a 2.1 ROM (preferably DI18) to get the OTA
Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin..
gTen said:
Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin..
Click to expand...
Click to collapse
Do they void your warranty, or give you a ghetto pass on that one...?
"Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin.."
is this at any sprint store? or what's the story on this?
ungovernable1977 said:
Do they void your warranty, or give you a ghetto pass on that one...?
Click to expand...
Click to collapse
I remember reading a thread on SDX a few months ago posted by a member who worked for Sprint. Basically it stated that Sprint had no written policy about rooting or custom ROMs. I will search for it and post a link when I find it.
I dont think they would do a downgrade service, I think the policy is if for any reason, like something not working, they first Odin to DI18, then fix? But they supposedly voided warranties for that... i think theres a gray area... but dont just take it there to be reverted... Odin is easier than rooting.... just read.
nikcybag said:
"Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin.."
is this at any sprint store? or what's the story on this?
Click to expand...
Click to collapse
Many Sprint stores don't have the capability to revert your phone. It probably has to be a repair store.
gTen said:
Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin..
Click to expand...
Click to collapse
Can you verify this claim? I don't know Sprint's official policy on bringing a leaked os to them. Logic would suggest that your warranty is immediately void if you present them with a phone that is clearly rooted and flashed with a leaked os, asking them to hook you up with the official os. Personally, I wouldn't think for one second about bringing my phone to a Sprint store without flashing a stock os beforehand.
mattallica76 said:
I remember reading a thread on SDX a few months ago posted by a member who worked for Sprint. Basically it stated that Sprint had no written policy about rooting or custom ROMs. I will search for it and post a link when I find it.
Click to expand...
Click to collapse
Basically what it said was if anyone brings their phone in for a repair and it is running dk28 was to repair it like normal but flash it to di18 before giving it back to the customer, and no it wouldn't affect warranty. But that was just pertaining to stock dk28, now if you are running a custom rom based off of dk 28 or di18 for that matter then I'm pretty sure it voids your warranty
Sent from my SPH-D700 using XDA App
Sh0wNuF said:
Basically what it said was if anyone brings their phone in for a repair and it is running dk28 was to repair it like normal but flash it to di18 before giving it back to the customer, and no it wouldn't affect warranty. But that was just pertaining to stock dk28, now if you are running a custom rom based off of dk 28 or di18 for that matter then I'm pretty sure it voids your warranty
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
No, that's not what I'm talking about. I'm saying that at the time of the post I read on SDX, Sprint had NO official policy on rooting and custom ROMs(according to the company memo in the post). So they can't flag your account or void your warranty.
cops arent supposed to pinprick your ID to signify a 'troublemaker', but they did for years. Just use Odin... read, read, read... and none of this will be relevant.
I have TEP, and on my first epic, it developed a line of pixels across the bottom side (in landscape) of magenta pixels... bright as hell. A tech told me it was cosmetic, and would cost 35 bux... nowhere in the policy does it say anything about ANY cost with TEP other than the insurance deductable, I said WTF, went to another store, they ordered me a replacement right away... Just because theres no clear policy, does not mean they cant be a **** and tell you to walk... so I wouldn't chance it. Plus, if a bunch of people with DK28 phones came in they would get sick of it real fast. It does make sense though if you did that update.zip, the original, that they kind of should give you a pass, as nothing is hacked, and it came from google, you could just say you read an article with a link to download it. XDA what? SDX who??? Still... just use Odin. If Sprint is being soft on policy about DK28, save it for those who have no other recourse... dont ruin it...
Besides, OTHER than the AMAZING sprint techs on here, a lot of those people are clowns, I would trust Odin over them any day. Especially as Epic for example, their jobs are becoming easier and easier... less real repair, more modular replacement... lowering the bar for the gig... Maybe if they told me their XDA screen name, I would trust em...
ungovernable1977 said:
I have TEP, and on my first epic, it developed a line of pixels across the bottom side (in landscape) of magenta pixels... bright as hell. A tech told me it was cosmetic, and would cost 35 bux... nowhere in the policy does it say anything about ANY cost with TEP other than the insurance deductable, I said WTF, went to another store, they ordered me a replacement right away... Just because theres no clear policy, does not mean they cant be a **** and tell you to walk... so I wouldn't chance it. Plus, if a bunch of people with DK28 phones came in they would get sick of it real fast. It does make sense though if you did that update.zip, the original, that they kind of should give you a pass, as nothing is hacked, and it came from google, you could just say you read an article with a link to download it. XDA what? SDX who??? Still... just use Odin. If Sprint is being soft on policy about DK28, save it for those who have no other recourse... dont ruin it...
Besides, OTHER than the AMAZING sprint techs on here, a lot of those people are clowns, I would trust Odin over them any day. Especially as Epic for example, their jobs are becoming easier and easier... less real repair, more modular replacement... lowering the bar for the gig... Maybe if they told me their XDA screen name, I would trust em...
Click to expand...
Click to collapse
Only one problem with using Odin to revert to 2.1: every time I do it, the accelerometer gets thrown out of whack and does not auto-rotate. This is an easy fix, although only if you are rooted. So you would have to Odin to stock, root, fix the screen rotation problem, and then un-root to receive the OTA update? Probably easier to just wait for the zip.
Or maybe the DI18 .tar I am using is messed up??
OK, if you can deal w/o the autorotate for a little bit, do it then update, as the update will wipe any settings you will make anyways. Sounds a lot like you should just wait for the special update.zip on XDA, then go from there.... would be a lot easier if you have to have a functional autorotate between Sun 11:59 PM and Noon the next day... because id bet by then, you will either have the download and be on Froyo, or it will be up here... do whatever is easiest for you. Im only going to DI18 if as soon as it gets on here, it gets rooted, EXT4'd, etc... too much... as long as theres a stock, with root only, version, I would like to try it... Im not sure I need deodexing, is that just for the themes that go over roms, or if its baked in than can it be odexed??? Just seen conflicting opinions on what to do. I really love the R&D done on here, and my phone has EXT4, but I would like to TRY the OG before it gets modified... just to see how stable it really is.... will effect how I feel about the delay a lot I think... If they put out a near 100% solid ROM (GPS fixed as stated, accelerometers, BT, any other actual function...). Still want a free USB>HDMI cable... John??? Ill blame sprint for everything....?
ungovernable1977 said:
OK, if you can deal w/o the autorotate for a little bit, do it then update, as the update will wipe any settings you will make anyways. Sounds a lot like you should just wait for the special update.zip on XDA, then go from there.... would be a lot easier if you have to have a functional autorotate between Sun 11:59 PM and Noon the next day... because id bet by then, you will either have the download and be on Froyo, or it will be up here... do whatever is easiest for you.
Click to expand...
Click to collapse
Good point. I have already reverted back to DI18 (as of last night) and rooted and fixed the rotate problem. I gotta say, dk28 was cool, but eclair absolutely flies on the epic...I forgot how fast it was (hoping and assuming the same will be true for eb13). I did this because I read somewhere that stock, rooted epics would be eligible for the OTA update, but now I'm not so sure. As you said, there is so much conflicting information out there!
But when all is said and done, I will probably just Odin again on Sunday night and wait and see what happens, both here and OTA. Waiting for devs to do their thing is probably the easiest, most pain free way of doing this.
yeah, as long as theres an untouched, well maybe just rooted version... as stated in another thread, may be a good idea to see what stock really looks like before the Devs break out the scalpels.
djbacon06 said:
Good point. I have already reverted back to DI18 (as of last night) and rooted and fixed the rotate problem. I gotta say, dk28 was cool, but eclair absolutely flies on the epic...I forgot how fast it was (hoping and assuming the same will be true for eb13). I did this because I read somewhere that stock, rooted epics would be eligible for the OTA update, but now I'm not so sure. As you said, there is so much conflicting information out there!
But when all is said and done, I will probably just Odin again on Sunday night and wait and see what happens, both here and OTA. Waiting for devs to do their thing is probably the easiest, most pain free way of doing this.
Click to expand...
Click to collapse
Stock rooted dg27 epics received the di07 and di18 ota without a problem, but they lost root after the fact. Not really an issue though.
Sent from an Epic I haven't bricked yet.
mattallica76 said:
No, that's not what I'm talking about. I'm saying that at the time of the post I read on SDX, Sprint had NO official policy on rooting and custom ROMs(according to the company memo in the post). So they can't flag your account or void your warranty.
Click to expand...
Click to collapse
I can corroborate this.
I've taken my epic (running Bonsai) in to the Sprint repair store because the touch screen stopped responding accurately, they replaced the screen and gave me the phone back with all my data and ROM intact. Never even mentioned it...
boot phone, screen is on, hit power button or just let screen go off and then it won't come back on with the power button, phone is working, everything is working but screen won't come back on, on froyo it works fine, on gingerbread, won't work, this is wifes phone completely stock.
I odined to stock froyo, works fine, did the update on the phone, then it doesn't work, tried the rooted ei22 on here, odined it and screen won't come back on. has anyone else had this problem?
i put her back to froyo for the time being, but really need to fix this for her.
Did u try changing the cpu settings to were it won't go into 100
Sent from my SPH-D700 using XDA App
its the wifes phone, its completely stock, no root, nothing. was working fine for the past month or so with the gingerbread update from samsung/sprint, now won't work with ei22. i'd like to just take it back to sprint and say fix it. but i don't know if its hardware or software, can't understand how it would be hardware if its working with froyo, but doesn't make sense that it could be software since it works on everyone elses phone.
Its more than likely a bad update id say take to sprint after you odin back to stock and install the update in front of them and show them the screen won't come on they will more than likely help you and if they can't fix it they'll give you a new phone free since its their fault.
Sent from my OG Epic
Even with phone out of warranty? And do I tell them I odined back after it happened the first time?
I wouldn't tell them that you've odined back.. When I went in to get my phone fixed I just acted dumb. Tell them you just updated it, and the screen won't turn back on..
Not sure about the out of warranty bit though. I have insurance on mine
But all phones were updated a month ago or so, so i'm not sure playing dumb would work
Just take it in on gb and tell them you decided to update that day and that's what happend
Sent from my SPH-D700 using XDA App
i know, but my point is, since the update went out like a month ago, doesnt it force you at some point to update? wouldn't she have had to update already? We got the phones right when they came out and mine has been rooted since day 2, so I really don't know. just don't want to go look like a moron.
robl45 said:
i know, but my point is, since the update went out like a month ago, doesnt it force you at some point to update? wouldn't she have had to update already? We got the phones right when they came out and mine has been rooted since day 2, so I really don't know. just don't want to go look like a moron.
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No they'll believe you if you just recently "decided" to update. Its an error on their part and are forced to fix it or replace it.
Sent from my OG Epic
took it back today, they wanted to charge me 37.10 to warranty the phone. I asked if we could get sprint to waive it as it was their software update that botched the phone. The guy said he would do it since he is in a good mood. but really I left feeling that sprint might as well close up shop, everything is all about the insurance, insurance insurance. why would I need insurance to cover them bricking my wifes phone??
funny thing is, it was working on gingerbread just fine for a month or so until it didn't. now I just odined the phone back to stock froyo and its working fine again until she gets the new phone.