Paranoid about the warranty! - Epic 4G General

Hello!
Just got my Epic 4G a few days ago and I'm already itching to root it, but I'm paranoid about the warranty. Sprint rep told me that they were anal about it and it would void it.
I used to have a Nexus One with T-Mobile and I was flashing new ROMs and kernels almost every day. I've always been a 'nerd' so I know what it all means and how to do it... but there's that lingering warranty in my mind. I was worried about it at first on my Nexus One, but eventually rooted and unlocked the bootloader even though I knew it meant the warranty went byebye.
Can someone offer me some piece of mind? Are these things easy to un-root? Is there any way that a Sprint tech could find out if it was ever rooted should I ever need to take advantage of the warranty?
I'll be honest with you, I'm not sure if it's worth it. I am not going to flash custom ROMs (yes, I miss FroYo, but I'm content)... the only reason I'm interested in rooting is for things like AdFree, Juice Defender, and removing stock apps.
Thoughts?

99% of Sprint reps not only could never tell your phones been rooted without seeing a different boot screen, but don't even know what root is.

Ryjabo said:
Hello!
Just got my Epic 4G a few days ago and I'm already itching to root it, but I'm paranoid about the warranty. Sprint rep told me that they were anal about it and it would void it.
I used to have a Nexus One with T-Mobile and I was flashing new ROMs and kernels almost every day. I've always been a 'nerd' so I know what it all means and how to do it... but there's that lingering warranty in my mind. I was worried about it at first on my Nexus One, but eventually rooted and unlocked the bootloader even though I knew it meant the warranty went byebye.
Can someone offer me some piece of mind? Are these things easy to un-root? Is there any way that a Sprint tech could find out if it was ever rooted should I ever need to take advantage of the warranty?
I'll be honest with you, I'm not sure if it's worth it. I am not going to flash custom ROMs (yes, I miss FroYo, but I'm content)... the only reason I'm interested in rooting is for things like AdFree, Juice Defender, and removing stock apps.
Thoughts?
Click to expand...
Click to collapse
Nothing to worry about... If you have to take your phone back to the store just Odin back to stock and problem solve. Everything is on the Wiki.

063_XOBX said:
99% of Sprint reps not only could never tell your phones been rooted without seeing a different boot screen, but don't even know what root is.
Click to expand...
Click to collapse
exactly! I took my epic in back in November to complain about battery management issue I was having and to swap out for a new one. I told the rep what a bummer it was that I had to re-install all my apps and he said
"naw man, you can just save everything on your sd card no problem. that's what its there for!"
to which I replied, "only on froyo, and only if you install the leaked dk28 build"
rep:

Yeah they don't even know.if a phone is rooted or not. Besides just like people aid previously just use Odin and it.flashes it.back to stock. Its a lifesaver sometimes.
Sent from my Evo Killer!!!

Some older phones used to have flash counters, and I don't know if the epic has one. Typically they are buried deep in inaccessible areas and I doubt that any sprint store would have the wherewithal to get at it. I'm sure that Samsung could probably tell, but when Sprint sends them back they just throw them in a big box. The point of accountability is at the store where you exchange for another one. So either odin back to stock or short out the hardware and sprint will be none the wiser.
Sent from my SPH-D700 using Tapatalk

Top Nurse said:
Some older phones used to have flash counters, and I don't know if the epic has one. Typically they are buried deep in inaccessible areas and I doubt that any sprint store would have the wherewithal to get at it. I'm sure that Samsung could probably tell, but when Sprint sends them back they just throw them in a big box. The point of accountability is at the store where you exchange for another one. So either odin back to stock or short out the hardware and sprint will be none the wiser.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Yeah, there is actually a code that you can bring up to see if the phone is a refurb'd or not. I did that on mine and it was definately new.

Thanks for all the replies.
Rooted today using this: http://forum.xda-developers.com/showthread.php?t=808103
No problems.
Now if only there was a Gingerbread ROM...

Ryjabo said:
Now if only there was a Gingerbread ROM...
Click to expand...
Click to collapse
Don't even start

Darkk69 said:
Yeah, there is actually a code that you can bring up to see if the phone is a refurb'd or not. I did that on mine and it was definately new.
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Click to collapse
I did too and with the code check it shows new but hey do you believe that I don't cuz if we can make the phone looks unrooted with Odin they can make their own phone to appear as brand new.
dito33
Sent from my SPH-D700 using XDA App

Related

Switching to Evo

Alright, so after permantely bricking my phone twice and frustrated with Samsung's/Sprint's lack of support in FroYo, I've decided I'm going to be switching over to the Evo.
One question, if I complain to them that there is a defect in their system since the same problem has happened twice within a month, do you think they will let me switch over to the Evo, and if so, how much would that cost?
Edit: Also, could I use my SD card/battery for this phone?
from what I know, you have to exchange your phone 3 times for the same reason.
good for u. at least some of the epic users are standing up and doing something about their bs. ima wait it out like a wuss
Vertig0 said:
from what I know, you have to exchange your phone 3 times for the same reason.
Click to expand...
Click to collapse
Then I'll lie and say this was the third time.
If it wasn't in their records, I'm sure I could just say something like the one you gave me immediately was defective so this technically is my third phone.
I'm honestly done with Samsung.
acer1096xxx said:
Then I'll lie and say this was the third time.
If it wasn't in their records, I'm sure I could just say something like the one you gave me immediately was defective so this technically is my third phone.
I'm honestly done with Samsung.
Click to expand...
Click to collapse
Honestly I think you'll regret it when froyo gets released on the Epic =/ but its your choice!
Good luck,
D3luSi0n4L
D3luSi0n4L said:
Honestly I think you'll regret it when froyo gets released on the Epic =/ but its your choice!
Good luck,
D3luSi0n4L
Click to expand...
Click to collapse
Lol, I probably will. The thing is though, with the evo, they get a lot more updates at least. I don't need the keyboard. I've seen the resolution; not that bad, truthfully. Besides, the Sense UI looks really nice.
I just feel like Sprint and HTC notice the Evo a lot more in its flaws and are constantly trying to make it better.
I just don't want to be with Samsung anymore.
So does anyone know if it's three times or not?! If it is, I'll literally just break the next one.
Why not just walk into a store in your leisure, or call in to C.S and get the right info from the horse's mouth?
Or better still try and unbrick your Epic (might be possible if you expand on what "permanently bricked" it), sell in on C.L and buy an Evo.
Don't be ghetto. You broke your phone. Own up to it. It you want to switch, then switch. Vote with your buying power.
LordLugard said:
Why not just walk into a store in your leisure, or call in to C.S and get the right info from the horse's mouth?
Or better still try and unbrick your Epic (might be possible if you expand on what "permanently bricked" it), sell in on C.L and buy an Evo.
Click to expand...
Click to collapse
Well bad news on that.
Apparently, there's no possible way I can switch the phone.
Unless...well, if I were to buy an Evo online, do you think they could activate it for me with the same number and everything even though I'm not eligible for an upgrade?
Yes. You should be able to activate it yourself.
What the hell did you do? I'm a noob ad I've modded my Epic a lot and never had a problem.
Toast95135 said:
What the hell did you do? I'm a noob ad I've modded my Epic a lot and never had a problem.
Click to expand...
Click to collapse
Installed the Nebula Rom w/ EXT4.
I didn't know the Nebula ROM at the ext4 kernal baked in it, so after doing all the steps, I flashed the kernal and I think that's what happened to it.
I don't care though. I understand it's my fault but Samsung just pisses me off anyway.
And the fact that the Evo is not even a phone listed for trading the Epic in after a certain time is just crazy.
Two best phones on Sprint, and you can't even trade one for another.
It probably happened at band camp. One time....
I have to ask the obvious question. Did you try to use Odin to take it back to stock. Not saying it can't happen, but it's pretty damn hard to brick your phone.
The newer DK28 ROM's are using the EXT4 setup, RFS (or whatever it's called) is Samsungs, so if you are going to flash a newer ROM with the EXT4, then you will have to set your EPIC up for it. There are threads floating around for that, just search and read.
I myself am not happy with Samsungs support, but that's why I come here, we have some awesome devs that like our hardware! And our hardware is awesome!
Sent from my SPH-D700 using XDA App
blutenchi said:
I have to ask the obvious question. Did you try to use Odin to take it back to stock. Not saying it can't happen, but it's pretty damn hard to brick your phone.
The newer DK28 ROM's are using the EXT4 setup, RFS (or whatever it's called) is Samsungs, so if you are going to flash a newer ROM with the EXT4, then you will have to set your EPIC up for it. There are threads floating around for that, just search and read.
I myself am not happy with Samsungs support, but that's why I come here, we have some awesome devs that like our hardware! And our hardware is awesome!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Yes, I have tried. It CAN go into download mode, but the USB is unable to recognize it on three pcs and even a mac (running Heimdall, not Odin of course)
Unfortunately, I think I've learned my lesson and that I should just be patient with FroYo coming...it will come this month (at the end, most likely) I really hope, if not...oh well. I'm just going to have to be patient and satisfied with what I have. I am not going to make another mistake. Bringing it again would just cause even more suspicion anyway.
same problem here. Eventually it was recoginized as a samsung modem for some reason and the comport was recognized. trying using different cable and usb ports.
How do you permanently brick a phone twice?
ydoucare said:
How do you permanently brick a phone twice?
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Click to collapse
Its hard to do I bet. Then again this guy basically admitted he has defrauded and was going to attempt to defraud a company on a public forum, so intelligence or lack there of might be a part of it.
I say HAS defrauded because I seriously doubt he told Sprint that he bricked his phone while flashing custom roms and that they replaced it.
If you really want to get rid of it then fine.
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/SPH-D700#Odin_Stock_Flashing
Follow that and that will fix it. After that run the all in one 2.5.5 root and recovery and you'll be good to go. Use odin. I bought the overpriced micro usb cable at sprint and I've never had a problem with it on any phone. Wait until the official froyo comes out and download the tar from here or the zip clockworkmod flash update then root it. That's what I would/am doing. Yes I hate the epic but I don't have the money to get another evo right now. All my luck a new superphone will be released and I'll be stuck with the old stuff.
A few things I didn't like about the evo was the screen wasn't very bright, the battery life is bad, and the wifi/4g/3g reception sucks ass compared to the epic. The epic definitely hears the towers and wifi better.
acer1096xxx said:
Yes, I have tried. It CAN go into download mode, but the USB is unable to recognize it on three pcs and even a mac (running Heimdall, not Odin of course)
Click to expand...
Click to collapse
On the Windows computers, did you make sure to have the Galaxy S drivers installed? You can't flash via Odin without installing the Galaxy S drivers - after that it should flash like clockwork...like a clockworkmod lol.

[Q] 2.21 upgrade via OTA for DK28 crowd?

Does anyone know if the Sprint froyo upgrade via OTA will hit folks who upgraded in December to DK28?
If not, what should one do to get the OTA update? Or will there be a update.zip with a similar upgrade process used to get to DK28?
Thanks in advance.
Search around in the future, but the chances are slim. Just hold out until a rooted flashable update.zip is released on here (XDA). It will be a matter of a day or two, or maybe only hours considering how quickly it was up for DK28.
No, you will have to be on a 2.1 ROM (preferably DI18) to get the OTA
Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin..
gTen said:
Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin..
Click to expand...
Click to collapse
Do they void your warranty, or give you a ghetto pass on that one...?
"Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin.."
is this at any sprint store? or what's the story on this?
ungovernable1977 said:
Do they void your warranty, or give you a ghetto pass on that one...?
Click to expand...
Click to collapse
I remember reading a thread on SDX a few months ago posted by a member who worked for Sprint. Basically it stated that Sprint had no written policy about rooting or custom ROMs. I will search for it and post a link when I find it.
I dont think they would do a downgrade service, I think the policy is if for any reason, like something not working, they first Odin to DI18, then fix? But they supposedly voided warranties for that... i think theres a gray area... but dont just take it there to be reverted... Odin is easier than rooting.... just read.
nikcybag said:
"Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin.."
is this at any sprint store? or what's the story on this?
Click to expand...
Click to collapse
Many Sprint stores don't have the capability to revert your phone. It probably has to be a repair store.
gTen said:
Sprints official policy is if you take a phone in with DK28 they will revert it to DI18..but you can do that yourself via Odin..
Click to expand...
Click to collapse
Can you verify this claim? I don't know Sprint's official policy on bringing a leaked os to them. Logic would suggest that your warranty is immediately void if you present them with a phone that is clearly rooted and flashed with a leaked os, asking them to hook you up with the official os. Personally, I wouldn't think for one second about bringing my phone to a Sprint store without flashing a stock os beforehand.
mattallica76 said:
I remember reading a thread on SDX a few months ago posted by a member who worked for Sprint. Basically it stated that Sprint had no written policy about rooting or custom ROMs. I will search for it and post a link when I find it.
Click to expand...
Click to collapse
Basically what it said was if anyone brings their phone in for a repair and it is running dk28 was to repair it like normal but flash it to di18 before giving it back to the customer, and no it wouldn't affect warranty. But that was just pertaining to stock dk28, now if you are running a custom rom based off of dk 28 or di18 for that matter then I'm pretty sure it voids your warranty
Sent from my SPH-D700 using XDA App
Sh0wNuF said:
Basically what it said was if anyone brings their phone in for a repair and it is running dk28 was to repair it like normal but flash it to di18 before giving it back to the customer, and no it wouldn't affect warranty. But that was just pertaining to stock dk28, now if you are running a custom rom based off of dk 28 or di18 for that matter then I'm pretty sure it voids your warranty
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
No, that's not what I'm talking about. I'm saying that at the time of the post I read on SDX, Sprint had NO official policy on rooting and custom ROMs(according to the company memo in the post). So they can't flag your account or void your warranty.
cops arent supposed to pinprick your ID to signify a 'troublemaker', but they did for years. Just use Odin... read, read, read... and none of this will be relevant.
I have TEP, and on my first epic, it developed a line of pixels across the bottom side (in landscape) of magenta pixels... bright as hell. A tech told me it was cosmetic, and would cost 35 bux... nowhere in the policy does it say anything about ANY cost with TEP other than the insurance deductable, I said WTF, went to another store, they ordered me a replacement right away... Just because theres no clear policy, does not mean they cant be a **** and tell you to walk... so I wouldn't chance it. Plus, if a bunch of people with DK28 phones came in they would get sick of it real fast. It does make sense though if you did that update.zip, the original, that they kind of should give you a pass, as nothing is hacked, and it came from google, you could just say you read an article with a link to download it. XDA what? SDX who??? Still... just use Odin. If Sprint is being soft on policy about DK28, save it for those who have no other recourse... dont ruin it...
Besides, OTHER than the AMAZING sprint techs on here, a lot of those people are clowns, I would trust Odin over them any day. Especially as Epic for example, their jobs are becoming easier and easier... less real repair, more modular replacement... lowering the bar for the gig... Maybe if they told me their XDA screen name, I would trust em...
ungovernable1977 said:
I have TEP, and on my first epic, it developed a line of pixels across the bottom side (in landscape) of magenta pixels... bright as hell. A tech told me it was cosmetic, and would cost 35 bux... nowhere in the policy does it say anything about ANY cost with TEP other than the insurance deductable, I said WTF, went to another store, they ordered me a replacement right away... Just because theres no clear policy, does not mean they cant be a **** and tell you to walk... so I wouldn't chance it. Plus, if a bunch of people with DK28 phones came in they would get sick of it real fast. It does make sense though if you did that update.zip, the original, that they kind of should give you a pass, as nothing is hacked, and it came from google, you could just say you read an article with a link to download it. XDA what? SDX who??? Still... just use Odin. If Sprint is being soft on policy about DK28, save it for those who have no other recourse... dont ruin it...
Besides, OTHER than the AMAZING sprint techs on here, a lot of those people are clowns, I would trust Odin over them any day. Especially as Epic for example, their jobs are becoming easier and easier... less real repair, more modular replacement... lowering the bar for the gig... Maybe if they told me their XDA screen name, I would trust em...
Click to expand...
Click to collapse
Only one problem with using Odin to revert to 2.1: every time I do it, the accelerometer gets thrown out of whack and does not auto-rotate. This is an easy fix, although only if you are rooted. So you would have to Odin to stock, root, fix the screen rotation problem, and then un-root to receive the OTA update? Probably easier to just wait for the zip.
Or maybe the DI18 .tar I am using is messed up??
OK, if you can deal w/o the autorotate for a little bit, do it then update, as the update will wipe any settings you will make anyways. Sounds a lot like you should just wait for the special update.zip on XDA, then go from there.... would be a lot easier if you have to have a functional autorotate between Sun 11:59 PM and Noon the next day... because id bet by then, you will either have the download and be on Froyo, or it will be up here... do whatever is easiest for you. Im only going to DI18 if as soon as it gets on here, it gets rooted, EXT4'd, etc... too much... as long as theres a stock, with root only, version, I would like to try it... Im not sure I need deodexing, is that just for the themes that go over roms, or if its baked in than can it be odexed??? Just seen conflicting opinions on what to do. I really love the R&D done on here, and my phone has EXT4, but I would like to TRY the OG before it gets modified... just to see how stable it really is.... will effect how I feel about the delay a lot I think... If they put out a near 100% solid ROM (GPS fixed as stated, accelerometers, BT, any other actual function...). Still want a free USB>HDMI cable... John??? Ill blame sprint for everything....?
ungovernable1977 said:
OK, if you can deal w/o the autorotate for a little bit, do it then update, as the update will wipe any settings you will make anyways. Sounds a lot like you should just wait for the special update.zip on XDA, then go from there.... would be a lot easier if you have to have a functional autorotate between Sun 11:59 PM and Noon the next day... because id bet by then, you will either have the download and be on Froyo, or it will be up here... do whatever is easiest for you.
Click to expand...
Click to collapse
Good point. I have already reverted back to DI18 (as of last night) and rooted and fixed the rotate problem. I gotta say, dk28 was cool, but eclair absolutely flies on the epic...I forgot how fast it was (hoping and assuming the same will be true for eb13). I did this because I read somewhere that stock, rooted epics would be eligible for the OTA update, but now I'm not so sure. As you said, there is so much conflicting information out there!
But when all is said and done, I will probably just Odin again on Sunday night and wait and see what happens, both here and OTA. Waiting for devs to do their thing is probably the easiest, most pain free way of doing this.
yeah, as long as theres an untouched, well maybe just rooted version... as stated in another thread, may be a good idea to see what stock really looks like before the Devs break out the scalpels.
djbacon06 said:
Good point. I have already reverted back to DI18 (as of last night) and rooted and fixed the rotate problem. I gotta say, dk28 was cool, but eclair absolutely flies on the epic...I forgot how fast it was (hoping and assuming the same will be true for eb13). I did this because I read somewhere that stock, rooted epics would be eligible for the OTA update, but now I'm not so sure. As you said, there is so much conflicting information out there!
But when all is said and done, I will probably just Odin again on Sunday night and wait and see what happens, both here and OTA. Waiting for devs to do their thing is probably the easiest, most pain free way of doing this.
Click to expand...
Click to collapse
Stock rooted dg27 epics received the di07 and di18 ota without a problem, but they lost root after the fact. Not really an issue though.
Sent from an Epic I haven't bricked yet.
mattallica76 said:
No, that's not what I'm talking about. I'm saying that at the time of the post I read on SDX, Sprint had NO official policy on rooting and custom ROMs(according to the company memo in the post). So they can't flag your account or void your warranty.
Click to expand...
Click to collapse
I can corroborate this.
I've taken my epic (running Bonsai) in to the Sprint repair store because the touch screen stopped responding accurately, they replaced the screen and gave me the phone back with all my data and ROM intact. Never even mentioned it...

New software sprint has

Sprint had a software that send them your baseband version. So if you calling in for troubleshooting on your device be careful. If the rep knows what there doing and what to look for they can mark your device damaged beyond repair
Sent from my SPH-D700 using XDA App
Sounds like ciq.
Sent from my SPH-D700 using XDA Premium App
Overstew said:
Sounds like ciq.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Yup.
But who cares about the baseband? It's just the modem version.
Most likely what send the info. But I tested it on my phone ko and I had the no ciq roms and it still read them.... So idk I'm one of the techs that knows what he is doing there lol
Sent from my SPH-D700 using XDA App
fury15 said:
Most likely what send the info. But I tested it on my phone ko and I had the no ciq roms and it still read them.... So idk I'm one of the techs that knows what he is doing there lol
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
More information would be appreciated. Name of the software, how it's connecting, etc.
Only thing I know is the tool I use to check it... Its the thing that auto activates you're device so I don't know much
Sent from my SPH-D700 using XDA App
Whoa sprint gonna start crackin down on the roots? J/k just kuz I highly doubt they really care all that much...
Sent from my SPH-D700 using XDA App
*cue dramatic chord* wow actually.
considering what sprints up to with their base stations, customer service improvements, and the fact that even when i worked for em 3-4 years ago, they were always updating their rms/rms+/fast/snap/fdt systems, i can't say i'm too surprised.
the leg up they go for on the other companies afterall is trying to be the first to the gate with tech.
anything our system info can tell, i'm sure they can see. kernel/rom/etc. i doubt they'd act on it unless its a store visit though. or i'd hope not anyways. it'd be strange and surprising to see the company thats the easiest on the rom community(they're the only ones who kept their mouth shut about wireless tether so far, and the easiest with 3rd party apps from the beginning) to turn on them.
pixlz said:
*cue dramatic chord* wow actually.
considering what sprints up to with their base stations, customer service improvements, and the fact that even when i worked for em 3-4 years ago, they were always updating their rms/rms+/fast/snap/fdt systems, i can't say i'm too surprised.
the leg up they go for on the other companies afterall is trying to be the first to the gate with tech.
anything our system info can tell, i'm sure they can see. kernel/rom/etc. i doubt they'd act on it unless its a store visit though. or i'd hope not anyways. it'd be strange and surprising to see the company thats the easiest on the rom community(they're the only ones who kept their mouth shut about wireless tether so far, and the easiest with 3rd party apps from the beginning) to turn on them.
Click to expand...
Click to collapse
They knew on my wifes Intercept two weeks ago and the tech support just asked if rom I was using was better than stock. I said yes, and he said that it s the only way to get that phone to function properly. He then took care of my issue as if it was a "non-rooted" phone.
I had my external speaker go out and took it up to the Sprint store to get the speaker replaced. The tech asked me if I rooted it, but he didn't have a problem with that.
The problem I had was that replacing the speaker screwed up the phone somehow so I had to re-flash. Meaning it wouldn't boot properly. But that is another story.
bender_123 said:
They knew on my wifes Intercept two weeks ago and the tech support just asked if rom I was using was better than stock. I said yes, and he said that it s the only way to get that phone to function properly. He then took care of my issue as if it was a "non-rooted" phone.
Click to expand...
Click to collapse
So they knew just from you calling on that rooted phone that you had a custom ROM on there? Wow, not too bad.
OK - it makes sense that a tech/repair guy at the local Sprint store might be able to tell if you've "rooted" your phone ( by the way - didn't you all Odin back to stock ? ) ; but are you saying that Sprint HQ can tell if I'm rooted/ROMed just by me calling them from my Epic ? ....... Big Brother 4 Sure ( and they prolly reading this post , too )
fury15 said:
Sprint had a software that send them your baseband version. So if you calling in for troubleshooting on your device be careful. If the rep knows what there doing and what to look for they can mark your device damaged beyond repair
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Sounds like you left out a lot of information:
1. How do you know this? Is this something that happened to you or is this heresay / speculation?
2. Was this done on Stock phone or one with SRF/Bonsai (with no ciq?)?
TexasEpic4GUser said:
OK - it makes sense that a tech/repair guy at the local Sprint store might be able to tell if you've "rooted" your phone ( by the way - didn't you all Odin back to stock ? ) ; but are you saying that Sprint HQ can tell if I'm rooted/ROMed just by me calling them from my Epic ? ....... Big Brother 4 Sure ( and they prolly reading this post , too )
Click to expand...
Click to collapse
I could care less about the Intercept...that damn thing can burn in a pit...which may actually help it function better than it currently does.
Not sure if they have a system or not, but I laughed that the dude knew the only way it works is with a custom ROM. I have Ubentdroid on it and at least the capacitive buttons work now.
If you can't tell, I would not recommend the Intercept. It sucks more than the suckiest suck that ever sucked.
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
+1 on this
DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
Sometimes its an issue that isnt a biggie, so unroot is a waste of time. With my wifes, it was that her phone stopped being recognized on Sprint service. It ended up being an account screw up.
Well this is simple, we can just create a flashable zip to simply change the baseband to display the stock one.
(Haven't done any rom developement, so I don't know where that file lies.)
DCRocks said:
This all goes back to the basic common sense I have followed from day 1 with my Android phone
make sure it is 100% stock before going to Spring for any troubleshooting assistance.
I don't understand why anyone would call sprint for help, BEFORE they had done this anyways.
Click to expand...
Click to collapse
EXACTLY! why take a chance? especially if you have lost/stolen protection, you don't want to give them a reason to screw you over. good to know they can figure it out over the phone as well tho. hopefully they stay content letting people root away w/ no consequence except for a voided warranty, considering all the reasons they give customers for rooting (CIQ, DRM, ect...)
Overstew said:
Well this is simple, we can just create a flashable zip to simply change the baseband to display the stock one.
(Haven't done any rom developement, so I don't know where that file lies.)
Click to expand...
Click to collapse
Baseband is your modem version...
Sent from my SPH-D700 using XDA App

Sad Panda Face

Phones speaker, yet again, went out.
Took phone to best buy, rooted with a custom rom on it. Think it was Fresh 4.2 or something I don't remember tbh.
Get phone back and it's all manufactured and has latest update.
From what I've read, no root for it yet.
What do?
Well, if we can get HTC to roll another small update out for us for the bad timezone and other small bugs... maybe they'll unlock the boot loader for us. :-D Send HTC saying your timezone is messed up. :-D
Nrre said:
Phones speaker, yet again, went out.
Took phone to best buy, rooted with a custom rom on it. Think it was Fresh 4.2 or something I don't remember tbh.
Get phone back and it's all manufactured and has latest update.
From what I've read, no root for it yet.
What do?
Click to expand...
Click to collapse
If it happens again, just buy a new speaker off eBay. They're really easy to swap out and cheap as hell. Just look on you tube for a walk-through.
not terribly worried about it. i plan on switching to the BB Bold 9930 when it comes out to Sprint in a couple months.
I got my Evo4g, because my previous job had hours upon hours of down time. So SNESoid and many other games filled that void and made my work day enjoyable. New job...can't even take my phone into the building, at all =( So all I need my phone now is just text and email. I could probably just get a dumb flip phone really. But I couldn't do that after having a smartphone for a few years now.
Nrre said:
Phones speaker, yet again, went out.
Took phone to best buy, rooted with a custom rom on it. Think it was Fresh 4.2 or something I don't remember tbh.
Get phone back and it's all manufactured and has latest update.
From what I've read, no root for it yet.
What do?
Click to expand...
Click to collapse
Is it your same phone? Check your bootloader to see if it is still s-off. You may get lucky and still be able to install a custom recovery.
Sent from my PC36100 using XDA Premium App
Rem3Dy said:
Is it your same phone? Check your bootloader to see if it is still s-off. You may get lucky and still be able to install a custom recovery.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
ha, not sure why I didn't think of that.
i jsut assumed it was a new phone, sticker under battery now says 'remanufactured' and the screen doesnt have the scratch it had before and the camera lens is brand new looking.
welp, S-ON hboot 2.16.000

For those returning rooted phones...

I have given Sprint my phone to repair a blown speaker, and also gave Best Buy my phone for a couple days.
Both times phone was rooted, to Sprint it had a stock looking rom with superusers though etc, they didn't say anything.
Gave phone to Best Buy, with a Sense 3.0 rom on it, she even mentioned "This looks like my Evo3d" and i told her I was rooted and was running a sense3.0 rom etc etc and she was all "cool."
however i got my phone back from both places and they were refurbs and i obviously lost my roots.
Most recently I got my refurb phone with the 2.3 OTA so no root anymores.
I guess it depends on who you return it to, but on both of my occasions, both for the same reason, even at about the same time span...they didn't say anything negative or 'sorry we can't help you' etc.
Just bored on xda..no root is driving me nuts.
http://forum.xda-developers.com/showpost.php?p=15508256&postcount=104
mattykinsx said:
http://forum.xda-developers.com/showpost.php?p=15508256&postcount=104
Click to expand...
Click to collapse
wow, with all the QQ from them posting in that....you'd think 3/4 of their customers walk in with rooted phones...
i have the feeling a VAST MAJORITY of Sprint phone owners are not rooted...am i wrong?
mattykinsx said:
http://forum.xda-developers.com/showpost.php?p=15508256&postcount=104
Click to expand...
Click to collapse
wow, that is quite the discovery... i have returned a rooted samsung moment to sprint before, and it was really messed up, stripped down custom rom and all, and they didnt ask questions. very very interesting...
mattykinsx said:
http://forum.xda-developers.com/showpost.php?p=15508256&postcount=104
Click to expand...
Click to collapse
I tried opening the link inside the file, but it would not load for me.
What does it say in 20 words or less?
mattchew86 said:
I tried opening the link inside the file, but it would not load for me.
What does it say in 20 words or less?
Click to expand...
Click to collapse
Rooted phone are covered under warranty and 100% OK by Sprint.
So, I wasted my time getting it back to stock to take it in for a blown speaker.
Awesome.
Thanks for the reply.
Sir Tony said:
Rooted phone are covered under warranty and 100% OK by Sprint.
Click to expand...
Click to collapse
Proof?
Sent from my PC36100 using Tapatalk
LexLuger82 said:
Proof?
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
....the link to the document posted?
My friends phone was rooted and sprint forced an upgrage. He has the Sprint Evo 4G. It was rooted with Evervolv v1.1.0b3 (2.3.4). the HTC white screen kept repeating itself. I used my SD card to try to get the upgrade to complete but when it got to the system upgrade the second part progress bar was in red. It would never upgrade. Has anyone else experienced this problem. I saw your OTA upgrage prevents you rooting and I found it on my EVO. I liked rooting but is it now impossible to do. Any information that will help would be highly appreciated.
Nrre said:
I have given Sprint my phone to repair a blown speaker, and also gave Best Buy my phone for a couple days.
Both times phone was rooted, to Sprint it had a stock looking rom with superusers though etc, they didn't say anything.
Gave phone to Best Buy, with a Sense 3.0 rom on it, she even mentioned "This looks like my Evo3d" and i told her I was rooted and was running a sense3.0 rom etc etc and she was all "cool."
however i got my phone back from both places and they were refurbs and i obviously lost my roots.
Most recently I got my refurb phone with the 2.3 OTA so no root anymores.
I guess it depends on who you return it to, but on both of my occasions, both for the same reason, even at about the same time span...they didn't say anything negative or 'sorry we can't help you' etc.
Just bored on xda..no root is driving me nuts.
Click to expand...
Click to collapse
They swapped your phone for a blown speaker? They obviously didn't know what they were doing if that's all that was wrong with it. I'd suggest finding another service center.

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