Database Users

Just received Vibrant. External speaker not working!

I think my speaker is defective. I made sure silent mode was not on and I turned volume up on everything. I've tested ringtone, speakerphone, and Avatar. No sound at all!!! I tried a soft reset. That did nothing. Pretty sure speaker is DOA. Is there anything else I can try?

Try a Factory Reset. Settings > Privacy > Factory Data Reset

Or go to a corp Tmo store and tell them to "Take this #@$% back and give me another one" . No but why waste your time. There is already known issues with the phone im sure that Tmo will be more then happy to swap them out.... but before you leave the store TEST IT!

umm yeah just return it..

Try a reset. If it's still not working it's broken obviously. The speaker has great sound quality compared to a lot of others..

I say even if it does work after the reset, return it. What would you do if it worked for 14 days and then died again? Pay the insurance for a new one?

Speaker is definitely broken. I bought it on Ebay, and not through T-Mobile unfortunately. Don't think they will swap it out in the store. I did buy it brand new. I just had the misfortune of getting a defective phone. Everything else works great. I actually had Avatar playing. I took the battery cover off and tapped the speaker with my finger and it all of a sudden started working for a few seconds. Seems to be some sort of short. Just my luck

Fuse8499 said:
Speaker is definitely broken. I bought it on Ebay, and not through T-Mobile unfortunately. Don't think they will swap it out in the store. I did buy it brand new. I just had the misfortune of getting a defective phone. Everything else works great. I actually had Avatar playing. I took the battery cover off and tapped the speaker with my finger and it all of a sudden started working for a few seconds. Seems to be some sort of short. Just my luck
Click to expand...
Click to collapse
As long as there is no water damage it's obviously still under warranty, and they should swap it out. Not exactly sure how that would work out with all phones being under the remorse period though (they quickly directed me back to where I bought it for an exchange).

Is there a possibility of me walking into a T-Mo store and getting it swapped out even though I didn't buy it from them? The guy shipped me a brand new factory sealed phone. It wasn't like I bought it used from him. I don't really use the external speaker often at all. My phone is ALWAYS on silent mode and I very rarely watch videos or listen to music. BUT.... It still would be nice to have if I need it.

Fuse8499 said:
Is there a possibility of me walking into a T-Mo store and getting it swapped out even though I didn't buy it from them? The guy shipped me a brand new factory sealed phone. It wasn't like I bought it used from him. I don't really use the external speaker often at all. My phone is ALWAYS on silent mode and I very rarely watch videos or listen to music. BUT.... It still would be nice to have if I need it.
Click to expand...
Click to collapse
You'd need a receipt at the very least if it wasn't bought on your account.

I contacted Samsung and they are going to fix it for free. Thank god for mfg. warranty. I don't really have a problem sending this out and waiting a couple weeks for it to come back. Still got my Nexus One

Awesome to hear, and kudos to Samsung.

I think this is worth a mention. I shipped my phone to Samsung last Tuesday. They received it on Friday. I was shocked when they e-mailed me this afternoon to tell me that they have already replaced the part and shipped it back to me today! I think it's great that they took care of this so quickly. I've had some very bad experiences with some other companies when it comes to warranty (no names mentioned). This is by far the best experience I've had. I probably should wait until I receive the phone and make sure the speaker is working before I post this. But they have kept me well informed. They gave me their diagnosis of the problem and told me that they replaced the entire part. I'm very happy with Samsung thus far!

.
I have bought a slide off ebay and tmobile has replaced 2 of them already.Not sure if samsung is the same was as HTC but ya if all else fails try that out

knock on in
just knock like to the doors on back housing. i will work again. have the same issue with mine. vibrant built quality is poor.

barmanham said:
I have bought a slide off ebay and tmobile has replaced 2 of them already.Not sure if samsung is the same was as HTC but ya if all else fails try that out
Click to expand...
Click to collapse
My girl has the slide, I told her to just wait for vibrant lol. That thing is acting up all the time, she's on her third one. Always 3g issues, texts wont send, etc. I've had that before, but its all behind now with the vibrant lol. Not to mention it is way faster.
Sent from my SGH-T959 using XDA App

zuru007 said:
just knock like to the doors on back housing. i will work again. have the same issue with mine. vibrant built quality is poor.
Click to expand...
Click to collapse
That should not be a solution at all after paying $200 - $500 on a device you should have all parts working. "Knocking" on it is ridiculous.
The vibrant is not the highest build quality but I certainly wouldn't call it poor. Defects happen all the time every company has defects. Samsung replaced it for him. All is well.

Well considering price I think its poor. For example volume button is also loose it rattles all the time, and I would prefer they make it from metal but then it wouldn't be so light. Otherwise its a great phone.can't wait for froyo.
Sent from my SGH-T959 using XDA App

the phone isn't perfect and everyone knows that. some are manufactured badly, no different than any other phone company on the planet. That's why we have the warranty. It's a year both on the phone and the battery. Note the latter.

I've actually been pleased with the build quality... to each their own. I can't think of another phone I owned and thought, Wow, this is so much better built than my Vibrant. Ha

Bad headset speaker? Check this out

My speaker first my evo4g has been blown for a few months now and haven't been able to find a reasonably priced replacement, so today I searched again and found this guide:
http://www.ifixit.com/Guide/Repair/Installing-HTC-Evo-4G-Rear-Speaker/3067/1/
Replacement speakers are available for only 13 bucks @Www.evospeakers.com
Or additionally ebay sells for 15 bucks.
*update. I finally replaced my speaker after having to return the first one due to shipping damage.
It was easier than I thought replacing it. The only issue, was that you had to remove the foam surround on the rear of the bad speaker because the new speaker doesn't have this and it won't work unless its on there.
But besides that its a 5 min procedure with detailed info available that helped me replace my blown (due to water damage) Evo speaker.
Swyped from a galaxy far far away...

Why not just take it to sprint? They will replace the speaker for free.

bwcorvus said:
Why not just take it to sprint? They will replace the speaker for free.
Click to expand...
Click to collapse
Rooting and flashing custom roms voids your warranty.
Getting an inferior refurbished phone is not what I want.
Cost 13 bucks and takes 10 min
Do I need to list more reasons?
Swyped from a galaxy far far away...

Jimdog420 said:
Rooting and flashing custom roms voids your warranty.
Getting an inferior refurbished phone is not what I want.
Cost 13 bucks and takes 10 min
Do I need to list more reasons?
Swyped from a galaxy far far away...
Click to expand...
Click to collapse
No, they will actually remove the old speaker and put a new one in. As far as rooting goes, just nandroid your current setup and flash Sprint Lovers or Joey Krim's roms.

I just had my fixed a week ago. I have the same phone, it was rooted, they replaced the speaker. I flashed a "stock" looking rom before i took it in. Just restored it back as i walked out with my fixed phone.

Yea this (and most phones) come with a 1 year warranty anyway, of which the speaker is covered under.
Just take it to a sprint repair center and they will either replace the speaker or the entire back half of the phone but you shouldn't get a refurb.
I already had to get my speaker replaced once, it was a simple no questions asked procedure.

A blown speaker is not a software problem. Rooting should have nothing to do with it. I have had my screen replaced due to dust under the glass, and then I had the plastic cover over the camera lens replaced. Both times I took the phone in running Fresh and Riptide's theme. Nothing was said about it. Well, one of the techs asked me how I was getting such good battery life.

I took mine in for blown speakers, was told board has water damage. Still have 2 blown speakers.

chazglenn3 said:
A blown speaker is not a software problem. Rooting should have nothing to do with it. I have had my screen replaced due to dust under the glass, and then I had the plastic cover over the camera lens replaced. Both times I took the phone in running Fresh and Riptide's theme. Nothing was said about it. Well, one of the techs asked me how I was getting such good battery life.
Click to expand...
Click to collapse
+1 same thing here they could careless that the phone is rooted.

Really seems to be a common problem...

I took my 0003 to Sprint yesterday for the earpiece speaker being blown. They were going to replace the speaker for me, but I was told they didn't have any older-style speakers in stock. They're going to mail me a phone now. I'm not sure whether that means refurb or new though. I unrooted before I went there to avoid complications.
Sent from my Baked EVO via the XDA app.

Jimdog420 said:
Rooting and flashing custom roms voids your warranty.
Getting an inferior refurbished phone is not what I want.
Cost 13 bucks and takes 10 min
Do I need to list more reasons?
Swyped from a galaxy far far away...
Click to expand...
Click to collapse
No you dont...since your reasons are pointless.

Makes me feel a little better reading this, mine is also blown on a 003. I will be taking it in for repair next week.

They wound up sending me a refurbished 0003.
Sent from my PC36100 using XDA App

will sprint replace ear speaker
I bought an evo from somebody on Craigslist and then had a guy flash it to cricket, then I realized the phone had a bad ear speaker. The person who flashed the evo tells me that if I can get a friend (with a Sprint phone) to activate my evo in their account then after a couple of days they could take it in to have it fixed. Does anybody know if that would be truth? I wouldn't want to have a friend go to the trouble for nothing..
Thanks in advance if anybody can help me!

aangel205 said:
I bought an evo from somebody on Craigslist and then had a guy flash it to cricket, then I realized the phone had a bad ear speaker. The person who flashed the evo tells me that if I can get a friend (with a Sprint phone) to activate my evo in their account then after a couple of days they could take it in to have it fixed. Does anybody know if that would be truth? I wouldn't want to have a friend go to the trouble for nothing..
Thanks in advance if anybody can help me!
Click to expand...
Click to collapse
Idk if its covered unless you purchased
It from sprint. Possibly they won't know but I'm not sure.
You could get insurance but then would pay a deductible
Replacing the speaker is cheap an easy. No soldering required.
Swyped from a galaxy far far away......

aangel205 said:
I bought an evo from somebody on Craigslist and then had a guy flash it to cricket, then I realized the phone had a bad ear speaker. The person who flashed the evo tells me that if I can get a friend (with a Sprint phone) to activate my evo in their account then after a couple of days they could take it in to have it fixed. Does anybody know if that would be truth? I wouldn't want to have a friend go to the trouble for nothing..
Thanks in advance if anybody can help me!
Click to expand...
Click to collapse
Why would you take the Evo to cricket? Ive used cricket before for a year and it sucked balls

I thought my speaker was blown tonight, but I just blew on it for a little bit and now it works.. Must have been a piece of dust or something in there... We will see how long til it screws up again..

[Q] Buzzing, possibly blown earpiece speaker

I've had my RAZR M for about 2 months now, so far, its been a fantastic phone!
Over the past few weeks, the earpiece speaker quality has been degrading, up to the point now where its got a severe buzz to it, almost like the speaker is blown. I have to turn the volume down when making calls just to hear the person on the other end clearly without distortion.
Anyone else have this problem? Is the speaker available anywhere as a replacement item? I'd rather not go through the hassle of getting it repaired/replaced by Verizon (I hear they give refurbished phones as replacements, right?).
Thanks!

Sorry I didn't see this post before,
Yes I have the same issue, exactly!
Been meaning to take it in to have it looked at but haven't yet, have you done anything about it yet?
I used to be able to tap the back of the phone with my hand to get it cleared up but even that isn't working any more.

Ha ha... I had this same issue on a straight out the box M... which also made me get a replacement which also got me root and an unlocked boot loader... I knew I wasn't unmoral and had some values................
Sent from my XT907 using xda app-developers app

Mine got so bad last week that I took it back to Verizon.... Told the rep what the problem was and he just put in the order for replacement..... Never even cared to listen to it. I know it's a reconditioned one but it only has to get me to October for my upgrade.

Headphone Jack Problem Nexus 4

Hi I am using a Nexus 4 and when I plug in my headphones, I can only hear the sound sometimes. Sometimes it comes out the speaker for like a second and other times, there is no sound from the speakers or the headphones. If I move the headphone plug the music stops as if the device detected the headphones coming off. I have tried with 2 pairs of earphones and 2 pairs of headphones. Has anyone else had this problem? What can I do about it.
Thanks for your help.
Sent from my Nexus 4 using xda app-developers app

Same here. Worse and worse since a month.
I've read a lot of things about that... some have put some air from a can because of some lint and they managed to have headphones working again. You could try that.
I was about to phone to google in about a week to see if the nexus 4 can be replaced for that reason (it's not software related, i have tried differents roms and different music apps) (and i've tried a lot of different headphones... anyway, "before" it worked so i don't know, the nexus 4 fails to detect the headphone properly)
Right now you could use an app called SoundAbout and force the sound to use the headphone... but it doesn't work that well, if i move my nexus 4 the music player stops playing, so it isn't that useful.

Does the actual connector socket wobble a little? Mine does and it gives me audio issues. I think I'm going to have to RMA my 211k

Yes i think i can say that it moves a little bit. I remind of someone who said he had opened the nexus 4 to fix the headphone jack but i am unable to find where i read that neither if it was really a nexus 4, anyway at the the time and now i don t want to open it... please tell us if google accept to rma for that if you tell them before me, i wont be in canada before next week

Now I have no sound from my headphones and the phone won't detect them either. I'm gonna send it in to Google. It doesn't look like it will fix itself over time. Its getting worse and worse.
Sent from my Nexus 4 using xda app-developers app

Even if you force the output to headphone using the app SoundAbout?
Anyway even with SoundAbout it is annoying i will call google too, tell us what google tell you when you call i am afraid they say we have destroyed the headphone jack...

I will call Google in about a week (once school is finished in Canada). They should replace it if you still have warranty. Did you root your phone?
Sent from my Nexus 4 using xda app-developers app

So I called google (me and my poor english when i speak).
I went back to stock before calling and relocked the bootloader ( http://hippowise.com/revert-stock/ )
But the google representative only asked me to do a factory reset in order to see if this would solve the problem. I haven't said that i just got back to stock and no it doesn't work. I would'nt have told that i had rooted it and had a custom rom. Anyway even with stock rom it doesn't work.
So my case will be reviewed by another person but he told me that there will be a replacement, i will receive an email with the process (i guess the usual process... pre-authorize a payment, they send me a new one, then i ship them the one that isn't working properly).
So that's it... no miracle... it will have to be replaced

I have received mine. Sadly, as we are canadian, it is the canadian one (booklet in french), probably same batch than the one that wasn't working. Hope it will be ok

Are you guys talking about a 302K batch of phones or a 301K here?

Yuvin said:
Are you guys talking about a 302K batch of phones or a 301K here?
Click to expand...
Click to collapse
They sent me a 301k, same one i ordered in january 2013.

delatour said:
They sent me a 301k, same one i ordered in january 2013.
Click to expand...
Click to collapse
Hm, I've also gotten numerous 301k devices (RMAs) but they don't have any of the headphone issues. Probably just a one-off thing for you guys.

more the same
My phone thinks that headphones are always plugged in. I tried blowing out the headphone jack, checking jack for lint (none), and have had no success. I cant RMA it because I was impatient and bought it from an ebay scalper as soon as it was released. So... I ordered a new headphone jack from Hong Kong. It should be here in about a week now. (Wish me luck!)
I imagine that mine is broken from wear and tear. I use headsets a lot at the gym, and other places. Probably 40 plug and unplugs a week for the life of the phone... The soundabout app works for the most part, but I still have issues with music starting to play or pause when headphones are not even plugged in. Most annoying being when it decides to pause on bluetooth in the car... I really hope the replacement jack solves my issues.

I use my nexus4 essentially as a mp3 player so i think i might have given a hard time to the headphone jack... i am now really taking care of it. I understand your frustration, i have thought about bluetooth but there is really something wrong if the player pauses... with bluetooth enabled... in the end, even soundabout wasnt working properly. Luckily google rma is great otherwise it would have been my last lg phone... i cant understand that we are able to abuse a headphone jack and there was no lint in the headphone jack.

My case has a little sealable flap over the headphone jack and charging jack that keeps lint out.

Yeah, I think mine doesn't work because of wear and tear too. Its been unplugged violently a couple of times when it fell out of my pocket. I gonna call Google this week. I have tried factory resetting but it still doesn't work. Do they send you a replacement before you send your phone in?
Sent from my Nexus 4 using xda app-developers app

Jets555 said:
Yeah, I think mine doesn't work because of wear and tear too. Its been unplugged violently a couple of times when it fell out of my pocket. I gonna call Google this week. I have tried factory resetting but it still doesn't work. Do they send you a replacement before you send your phone in?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I phoned them.
I explained them what happened (i unrooted it and locked bootloader just in case they would check i have a custom rom)
He asked me to perform a factory reset.
He told he will send my case to someone who will send me an email with instructions
A few hours later i received an email with a special link to buy the n4 again but it won t be really charged if you send your n4 in the next three weeks.
Then you receive an email telling they will send you another n4
In this email you can print a ups stamp that you will put on the package so it is free shipping to send back the other (lg repair center in toronto)
Then i received the new n4 then i put the old one in the package and used the ups Web site to schedule a free picking at home.
Honestly google gave a great customer support .

Thanks bro. I will call them
Sent from my Nexus 4 using xda app-developers app

delatour said:
I phoned them.
I explained them what happened (i unrooted it and locked bootloader just in case they would check i have a custom rom)
He asked me to perform a factory reset.
He told he will send my case to someone who will send me an email with instructions
A few hours later i received an email with a special link to buy the n4 again but it won t be really charged if you send your n4 in the next three weeks.
Then you receive an email telling they will send you another n4
In this email you can print a ups stamp that you will put on the package so it is free shipping to send back the other (lg repair center in toronto)
Then i received the new n4 then i put the old one in the package and used the ups Web site to schedule a free picking at home.
Honestly google gave a great customer support .
Click to expand...
Click to collapse
For your new device, did you have to pay for shipping given two shipping options? (3-5 days and 1-2days) why are we supposed to pay for shipping if its a "replacement"..

I dont know if i use the exact english word but it isnt like you really pay you only pre authorize google to take the money... because they send you a new one before receiving yours... so if you dont send them your old one they will take the money, they dont want to be screwed
For the shipping i dont know because for canada you cant choose an option, if i were you i would chose the expensive one as in the end you wont pay...

Headphones Jack Issue?

Was wondering if I'm the only one experiencing this or help on figuring it out.
Basically I have an Verizon LG G2 and lately plugin in headphones and even my car auxiliary cord in my car sometimes don't read or gets detected in my phone. At times it does detect and would lose the detection.. I don't understand if its hardware issue or what to be exactly the cause.. I assume it was ROM issue but I switch from Stock to Android 4.2.2 CM 11 Roms and issue remains the same.
Any help on this ?
Sent from my LG-VS980 using Tapatalk

My earphone jack has so far been 100% detected. (I only use earphones though, haven't tried vehicle aux.

salisbury_steak said:
My earphone jack has so far been 100% detected. (I only use earphones though, haven't tried vehicle aux.
Click to expand...
Click to collapse
Mine would detect if lucky lately than lose it or just not detect it at all. An issue since I use my headphone constantly..
Sent from my LG-VS980 using Tapatalk

Blow it out with some air. Worth a shot. No issue so far hear. There is another thread related to this, but with stuck detection...

Have experienced this as well using Auxiliary in the car. About 50% of the time plugging in doesn't get registered. Also not sure if its related, but after using the headphone jack I'll have a call where someone can't hear what i'm saying until I put it on speakerphone.

Headphone jack issues are exactly why I'm getting a replacement. For me, the problem is that the internal springs within the jack are either weak or damaged. Just the slightest touch causes the headphones to stop working and the speakerphone to engage. It's an extremely annoying problem.

Steamer86 said:
Blow it out with some air. Worth a shot. No issue so far hear. There is another thread related to this, but with stuck detection...
Click to expand...
Click to collapse
I'll give that a shot and see what happens..
Sent from my LG-VS980 using Tapatalk

krayne said:
Have experienced this as well using Auxiliary in the car. About 50% of the time plugging in doesn't get registered. Also not sure if its related, but after using the headphone jack I'll have a call where someone can't hear what i'm saying until I put it on speakerphone.
Click to expand...
Click to collapse
I experience the Can't hear me thru the the phone mic but speakerphone issue once , but that corrected itself when I switch ROM and haven't gotten that again.
The auxiliary registering is something I'm hoping can be resolve without getting a replacement
Sent from my LG-VS980 using Tapatalk

any fix for this? I lose connection all the time, wasn't an issue because i used separate media player, but iv started using the g2 more and its f-kin maddening!
its most likely the connection inside but I have as hoping it was software....in don't want a refurbished phone...

Mine's doing it too....after googling a bit, it appears to be a very common problem/manufacturing defect.
UPDATE:
I originally didnt think I would be eligible for warranty since I bought my phone 2nd hand off ebay but I figured I'd go into Verizon and give it a shot anyway. The headphone jack was only 30 bucks but from the looks of the repair guide, it looked like a real pain in the butt.
So I just walked into Verizon today and explained my problem. The Verizon rep verified the prob and looked up my account. I was waiting for him to ask me if I bought it from Verizon but he never did. After 10 min he told me the phone is still under warranty and my replacement would be mailed to my house, completely FREE of charge, in a week!
It was much easier than anticipated! Y'all should do the same!

UPDATE:
I originally didnt think I would be eligible for warranty since I bought my phone 2nd hand off ebay but I figured I'd go into Verizon and give it a shot anyway. The headphone jack was only 30 bucks but from the looks of the repair guide, it looked like a real pain in the butt.
So I just walked into Verizon today and explained my problem. The Verizon rep verified the prob and looked up my account. I was waiting for him to ask me if I bought it from Verizon but he never did. After 10 min he told me the phone is still under warranty and my replacement would be mailed to my house, completely FREE of charge, in a week!
It was much easier than anticipated! Y'all should do the same!
---------- Post added at 03:00 AM ---------- Previous post was at 02:51 AM ----------
starflyr said:
any fix for this? I lose connection all the time, wasn't an issue because i used separate media player, but iv started using the g2 more and its f-kin maddening!
its most likely the connection inside but I have as hoping it was software....in don't want a refurbished phone...
Click to expand...
Click to collapse
See my previous post. I believe they're sending me a brand new phone since its a warranty issue covered by LG and not a Verizon or insurance issue.
The prob is physical having to do with the spring that locks the male headphine jack into place.
As i said, you should try bringing it in to your carrier and see if they can do a warranty claim for you.
If you're insistent on fixing it yourself here's the part (this is for VS980, make sure you get the correct model for yohr ohone)
http://www.ebay.com/bhp/g2-charging-port
Here's the repair vid
http://m.youtube.com/watch?v=SVP4wHAhwiE

that's great u received a new phone and not a refurbished one. I will go to a store and see what the dilly is!
Sent from my VS980 4G using xda app-developers app

JJT211 said:
Mine's doing it too....after googling a bit, it appears to be a very common problem/manufacturing defect.
UPDATE:
I originally didnt think I would be eligible for warranty since I bought my phone 2nd hand off ebay but I figured I'd go into Verizon and give it a shot anyway. The headphone jack was only 30 bucks but from the looks of the repair guide, it looked like a real pain in the butt.
So I just walked into Verizon today and explained my problem. The Verizon rep verified the prob and looked up my account. I was waiting for him to ask me if I bought it from Verizon but he never did. After 10 min he told me the phone is still under warranty and my replacement would be mailed to my house, completely FREE of charge, in a week!
It was much easier than anticipated! Y'all should do the same!
Click to expand...
Click to collapse
I have the same issue, but when I took it to the Verizon store they said they would not honor the warranty due to it being "customer provided equipment". I purchased it through Verizon, activated it on another line, then switched to my main line to keep my unlimited data. But I also don't have insurance on my line. Guess I'm out of luck unless I send it off to LG.

ThaPhenom said:
I have the same issue, but when I took it to the Verizon store they said they would not honor the warranty due to it being "customer provided equipment". I purchased it through Verizon, activated it on another line, then switched to my main line to keep my unlimited data. But I also don't have insurance on my line. Guess I'm out of luck unless I send it off to LG.
Click to expand...
Click to collapse
Thats BS...they must have thought you meant the actual heaphones.
Headphones = customer provided equipment
Headphone jack = physically attached inside of phone = NOT customer provided equipment.
Ask the verizon (or whatever carrier) to use his own heaphones and see if it works. That being said, you should double check with a second pair of headphones to duplicate problem to make sure it isnt yohr actual headphones.
Whether or not you have phone insurance is irrelevant. As long as a year hasnt passed since the G2 has been released, its covered under LG's warranty not tge carrier or the insurance company. The carrier rep you spoke with is an idiot

JJT211 said:
Thats BS...they must have thought you meant the actual heaphones.
Headphones = customer provided equipment
Headphone jack = physically attached inside of phone = NOT customer provided equipment.
Ask the verizon (or whatever carrier) to use his own heaphones and see if it works. That being said, you should double check with a second pair of headphones to duplicate problem to make sure it isnt yohr actual headphones.
Whether or not you have phone insurance is irrelevant. As long as a year hasnt passed since the G2 has been released, its covered under LG's warranty not tge carrier or the insurance company. The carrier rep you spoke with is an idiot
Click to expand...
Click to collapse
It's not my headphones. It's a known issue with the G2. Headphone indicator goes from connected to disconnected back to connected with the slightest movement or pressure, and it's very annoying.
Apparently, according to the in-store rep I spoke with, it's Verizon policy (and most other carriers) to not honor warranties on customer-provided equipment. Even if the manufacturer's warranty is still valid. And anytime you activate a phone that you didn't just buy from the carrier on a line, it's considered customer provided equipment. Even if you just switched it from another line you own. Even if you switch it back to that line you purchased the phone on. No more warranty. I asked and got that clarified.