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Phone's in call speaker(not speakerphone) busted

Hey recently it sounds like the speaker on my phone (the in call speaker, not the speakerphone) is blown and sounds like its crackling. Has anyone else seen this problem. I have taken apart my phone a few times to clear out the dust, so I'm not sure if I could take it to a store at this point. Any suggestions would be great. Right now I'm using a Bluetooth for calls, because its so annoying.
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I had the same problem... taking it apart and blowing the dust out of the little speaker component with some air duster seems to have solved the issue for now.
I wish I could find a replacement since it is so easy to do, but I have not located a source. Next time I am in China I am going to have to find one of the cell phone parts malls and pick up some of the speakers and other components.
The other thing is that the phone hasn't been out a year, so it is still under manufacturer warranty if you want to deal with that.

This happened to me. I took the phone to a Sprint store and they ordered me a new one for free. No questions asked. I wouldn't take your phone to them rooted though.

Sounds like this is a design flaw in our phone...or at least bad hardware.

I took mine in to the Sprint store with both the crackling speaker and dust under the screen. I have befriended one of the techs, there. He replaced mine with a Hero that had been a 30-day return phone. They had checked it over. It had fewer minutes and less data sent/received, than the one I took in had, when I got it off craigslist.
Just curious, though. For those who have used air duster on theirs, did you also have the "dust under the screen" problem?

Just take it to the Sprint Store with 1.5 loaded and they will give you a refurbished one. But I do have insurance. Literally took ten minutes.

notasimpleway said:
Just take it to the Sprint Store with 1.5 loaded and they will give you a refurbished one. But I do have insurance. Literally took ten minutes.
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I was thinking about doing this, but i have already opened up the hero to clean out dust, thus breaking the "white tape" on one of the screws that holds the housing together. so they will be able to see that i have "tampered" with it. Any suggestions on where to get the "white tape" to cover it back up?

Just received Vibrant. External speaker not working!

I think my speaker is defective. I made sure silent mode was not on and I turned volume up on everything. I've tested ringtone, speakerphone, and Avatar. No sound at all!!! I tried a soft reset. That did nothing. Pretty sure speaker is DOA. Is there anything else I can try?

Try a Factory Reset. Settings > Privacy > Factory Data Reset

Or go to a corp Tmo store and tell them to "Take this #@$% back and give me another one" . No but why waste your time. There is already known issues with the phone im sure that Tmo will be more then happy to swap them out.... but before you leave the store TEST IT!

umm yeah just return it..

Try a reset. If it's still not working it's broken obviously. The speaker has great sound quality compared to a lot of others..

I say even if it does work after the reset, return it. What would you do if it worked for 14 days and then died again? Pay the insurance for a new one?

Speaker is definitely broken. I bought it on Ebay, and not through T-Mobile unfortunately. Don't think they will swap it out in the store. I did buy it brand new. I just had the misfortune of getting a defective phone. Everything else works great. I actually had Avatar playing. I took the battery cover off and tapped the speaker with my finger and it all of a sudden started working for a few seconds. Seems to be some sort of short. Just my luck

Fuse8499 said:
Speaker is definitely broken. I bought it on Ebay, and not through T-Mobile unfortunately. Don't think they will swap it out in the store. I did buy it brand new. I just had the misfortune of getting a defective phone. Everything else works great. I actually had Avatar playing. I took the battery cover off and tapped the speaker with my finger and it all of a sudden started working for a few seconds. Seems to be some sort of short. Just my luck
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As long as there is no water damage it's obviously still under warranty, and they should swap it out. Not exactly sure how that would work out with all phones being under the remorse period though (they quickly directed me back to where I bought it for an exchange).

Is there a possibility of me walking into a T-Mo store and getting it swapped out even though I didn't buy it from them? The guy shipped me a brand new factory sealed phone. It wasn't like I bought it used from him. I don't really use the external speaker often at all. My phone is ALWAYS on silent mode and I very rarely watch videos or listen to music. BUT.... It still would be nice to have if I need it.

Fuse8499 said:
Is there a possibility of me walking into a T-Mo store and getting it swapped out even though I didn't buy it from them? The guy shipped me a brand new factory sealed phone. It wasn't like I bought it used from him. I don't really use the external speaker often at all. My phone is ALWAYS on silent mode and I very rarely watch videos or listen to music. BUT.... It still would be nice to have if I need it.
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You'd need a receipt at the very least if it wasn't bought on your account.

I contacted Samsung and they are going to fix it for free. Thank god for mfg. warranty. I don't really have a problem sending this out and waiting a couple weeks for it to come back. Still got my Nexus One

Awesome to hear, and kudos to Samsung.

I think this is worth a mention. I shipped my phone to Samsung last Tuesday. They received it on Friday. I was shocked when they e-mailed me this afternoon to tell me that they have already replaced the part and shipped it back to me today! I think it's great that they took care of this so quickly. I've had some very bad experiences with some other companies when it comes to warranty (no names mentioned). This is by far the best experience I've had. I probably should wait until I receive the phone and make sure the speaker is working before I post this. But they have kept me well informed. They gave me their diagnosis of the problem and told me that they replaced the entire part. I'm very happy with Samsung thus far!

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I have bought a slide off ebay and tmobile has replaced 2 of them already.Not sure if samsung is the same was as HTC but ya if all else fails try that out

knock on in
just knock like to the doors on back housing. i will work again. have the same issue with mine. vibrant built quality is poor.

barmanham said:
I have bought a slide off ebay and tmobile has replaced 2 of them already.Not sure if samsung is the same was as HTC but ya if all else fails try that out
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My girl has the slide, I told her to just wait for vibrant lol. That thing is acting up all the time, she's on her third one. Always 3g issues, texts wont send, etc. I've had that before, but its all behind now with the vibrant lol. Not to mention it is way faster.
Sent from my SGH-T959 using XDA App

zuru007 said:
just knock like to the doors on back housing. i will work again. have the same issue with mine. vibrant built quality is poor.
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That should not be a solution at all after paying $200 - $500 on a device you should have all parts working. "Knocking" on it is ridiculous.
The vibrant is not the highest build quality but I certainly wouldn't call it poor. Defects happen all the time every company has defects. Samsung replaced it for him. All is well.

Well considering price I think its poor. For example volume button is also loose it rattles all the time, and I would prefer they make it from metal but then it wouldn't be so light. Otherwise its a great phone.can't wait for froyo.
Sent from my SGH-T959 using XDA App

the phone isn't perfect and everyone knows that. some are manufactured badly, no different than any other phone company on the planet. That's why we have the warranty. It's a year both on the phone and the battery. Note the latter.

I've actually been pleased with the build quality... to each their own. I can't think of another phone I owned and thought, Wow, this is so much better built than my Vibrant. Ha

My Epic's speaker died

I was on Quantum ROM and all of a sudden any ring tone/music/video etc that used the speaker would result in no sound unless the volume was full which at full volume would just be hissy static. So I did a hard reset and same thing. I tried a different ROM and same thing. I am now flashing back to stock and removing root and taking it in to a repair store tomorrow.
Wonder what caused this.

viper786 said:
I was on Quantum ROM and all of a sudden any ring tone/music/video etc that used the speaker would result in no sound unless the volume was full which at full volume would just be hissy static. So I did a hard reset and same thing. I tried a different ROM and same thing. I am now flashing back to stock and removing root and taking it in to a repair store tomorrow.
Wonder what caused this.
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"Comi Ghosts, who wants to steal our rockets and fly to the moon and paint it pink and draw lenin faces on it."

Just got back from the Sprint store. They're sending a replacement to my house.

Were you within your 30 days of purchase or have any insurance?

Same thing happened to my girls phone, after acouple of days hers just plain out just died. Hers is plain stock no root
Sent from my EVO using XDA App

I had a speaker go out on my old blackberry curve 8330, they replaced it in the store.
So they are sending you some refurbished Epic, no telling who returned it for what reason.
BAH...

brian_hoffman said:
I had a speaker go out on my old blackberry curve 8330, they replaced it in the store.
So they are sending you some refurbished Epic, no telling who returned it for what reason.
BAH...
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Yeah, the corporate repair store here NEVER replaces phones with new ones (at least in my experience).
Also, I wasn't within my 30 days, I've had the phone since September and yes I have TEP insurance.
It's really odd, it makes no sound when the volume is at 70% or less. Anything above that is mostly static.
They looked at the phone for literally 2 minutes and said "yeah, we can't fix this. We'll have to order a replacement."

viper786 said:
Yeah, the corporate repair store here NEVER replaces phones with new ones (at least in my experience).
Also, I wasn't within my 30 days, I've had the phone since September and yes I have TEP insurance.
It's really odd, it makes no sound when the volume is at 70% or less. Anything above that is mostly static.
They looked at the phone for literally 2 minutes and said "yeah, we can't fix this. We'll have to order a replacement."
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Sorry, I meant to say that they replaced the speaker in the store. I have had the store replace the screen and speaker, they did it in 30 min while I waited. So they must have field replaceable parts for those phones. I'm just curious that they don't have the same field replaceable parts for the EPIC. It seems silly to get a different phone for a simple speaker replacement. I'm also not sure how I would feel about getting a used EPIC for just a speaker problem.. Not that I would want to live with a speaker problem.. I would just look into taking the speaker from the replacement unit and swapping them if it is easy enough. The thing is they send you that phone for a reason, someone else turned in that phone for a reason, you do not want to inherent someones old issues.
Dont forget to take your memory card if you choose to send back your old phone, I'm not sure if your replacement will come with one or not, or if the ins company checks.

My Epic was stock i had it since October, and my speaker died last week it had a annoying tinny noise... I went to the Sprint repair store and they ordered a replacement speaker so I got it replaced at the store on monday now its like back to normal Took like 10 mins if even. i had insurance too.

When the last time u known sprint to actually repair a phone?
Sent from my SPH-D700 using XDA App

I have to bring my phone to Sprint for...

...a broken front glass. I've had my Evo since launch, naked, and finally dropped it on something hard enough to break it - the parking lot. Needless to say, the glass is cracked, so I'll need to bring it to Sprint (I have TEP), but first, a few questions:
1) I need to unroot (the phone is still very usable), but if I get an exchange, is the newest version of Android rootable for the Evo4G?
2) If it's NOT rootable, I know a guy who replaces glass on iPods, iPhones, and other smartphones, (including the 4G) and he'll charge me for the glass and that's it (<$50). Problem is, now it has a few nicks in the side, and that will bug the **** out of me.
Any ideas/tips from anyone that's gone through this with Sprint or suggestions otherwise?
Thanks

You'll get referred to Asurion unless the tech is feeling exceptionally nice that day.
They've been cracking down on courtesy repairs recently, mainly because the front assemblies are around $100 a pop.

If you get an exchange you will be able to root using Revolutionary (do a search). I've done several.

Go to amazon, the digitizer is anywhere between $11-$20... Not a real tough fix...

I'd go the amazon route as well. My friend fixed his wife's evo pretty quickly and for $15 I think.

Wow, thanks everyone! I do have TEP for the phone, but replacing it myself doesn't look to difficult and I'm pretty handy. I already have the torx and pry tools, so I may just go that route. Thanks for the feedback!

And even if you don't want to do it yourself, there is no need to actually take it to a sprint store. They will just tell you to call Asurion.

sitlet said:
And even if you don't want to do it yourself, there is no need to actually take it to a sprint store. They will just tell you to call Asurion.
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So this third party company basically just handles the claims?

sitlet said:
And even if you don't want to do it yourself, there is no need to actually take it to a sprint store. They will just tell you to call Asurion.
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Not necessarily. I'm on my 4th screen replaced at no charge from my local store. I have TEP, the sheet shows $35 for screen repair without it. 3 times I walked in and was out in 30-40min. Once they had no screens and gave me a loaner while a new shipment came in.
Perhaps corporate stores are just referring to Asurion now, but all the stores in my area still repair in shop.

I just had to turn in a phone because the USB data lines were not working. They refused to do any diagnosing while it was rooted. You might be able to try a stock-looking ROM perhaps. But I unrooted following guides here, took it in, got the new phone a while later, rooted it, and I'm back.
Nine days later, I drop the phone on concrete face-down. So now I'm sitting with this new phone and a cracked screen. Ebay has a number of complete housings with LCD for $40-60. With that, swap in your motherboard and it should be all good. I will be going this route over the next few days.
Ifixit.com has a guide to take it apart. You have to do the first few steps to see what model LCD your phone uses. Some have a wide ribbon cable and some have a narrower one. I just looked this afternoon and mine is a wide type cable. Maybe older phones are narrow.

Go with number 2 because it should be easy to fix to do. And just deal with the side nicks and scratches. After all it was your own fault for not having it protected somehow.

{ParanoiA} said:
Go with number 2 because it should be easy to fix to do. And just deal with the side nicks and scratches. After all it was your own fault for not having it protected somehow.
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Nowhere did I say it WASN'T my fault. It's not like I'm out to **** over Sprint. I think having the phone since launch and never dropping it naked is pretty ****ing good in its own right, thank you very much.

I had the Otterbox Commuter (which is an amazing case, imo) from day one (Dec 2010), but have since gone naked. The phone is too sexy to cover it up with anything. I gladly take the risk of dropping it.

Bottom 20% of my digitizer went bad. Sprint said they'd fix it for $35 till they found out it was rooted. They said if I brought it back with stock software they'd still do it. I brought it back with a stock ROM but they claimed water damage and wouldn't fix it. Dirty ****ers.
For $20 and an hours worth of time I fixed it myself with a part from Amazon. You'll need to pick up a safe pry tool kit ($2). I ordered one setup for an iPod and it worked fine. They also say you'll need a T4 driver but you'll need a T5. Lowes has a Torx multitool that works great for $10.
There is a youtube video that shows step by step how to replace the EVO digitizer.
http://www.youtube.com/watch?v=tdSIVMQ-G08

I guess it depends on the store.. I don't have insurance and they also charged 35$ but they never said anything about root. I was running cm7 and didn't even change they boot animation to stock..
There also was no root method at the time..
Sent from my PC36100 using xda premium

mobius999 said:
Not necessarily. I'm on my 4th screen replaced at no charge from my local store. I have TEP, the sheet shows $35 for screen repair without it. 3 times I walked in and was out in 30-40min. Once they had no screens and gave me a loaner while a new shipment came in.
Perhaps corporate stores are just referring to Asurion now, but all the stores in my area still repair in shop.
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I brought mine in asking for screen replacement and they told me to call asurion. Yes I have tep
Sent from my PC36100 using XDA App

AHrubik said:
Bottom 20% of my digitizer went bad. Sprint said they'd fix it for $35 till they found out it was rooted. They said if I brought it back with stock software they'd still do it. I brought it back with a stock ROM but they claimed water damage and wouldn't fix it. Dirty ****ers.
For $20 and an hours worth of time I fixed it myself with a part from Amazon. You'll need to pick up a safe pry tool kit ($2). I ordered one setup for an iPod and it worked fine. They also say you'll need a T4 driver but you'll need a T5. Lowes has a Torx multitool that works great for $10.
There is a youtube video that shows step by step how to replace the EVO digitizer.
http://www.youtube.com/watch?v=tdSIVMQ-G08
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the day after i got my evo i had to go to the sprint store to do something with it (i forgot) but the tech came out and tried to pull the "water damage" BS they always pull. I told the prick that i just got it YESTERDAY and why the hell you people always try to pull the water damage bs? he had nothing to say. I was being a bit loud in front of everyone in the store and you should have seen teh look on his retarded face. these doosh bag techs at sprint suck!! they would rather find a way out of fixing it than actually fixing it.

Phantoms headphones issue?

I have phantom headphones in CM7.
This just came out of nowhere. Everything worked fine an hour ago.
All of a sudden the headphones icon is blinking. The phone thinks it has headphones connected, so it's blocking sound to the phone speaker. But there are no actual headphones involved.
Restarting didn't stop it.
I didn't make any system changes today. There's nothing physically in the headphone plug.
But my phone is suddenly useless as a phone because it thinks headphones are being plugged in and out every second.
Anyone got any idea what the hell is going on?

I reflashed CM and the problem is still there.
I reflashed stock 2.2.1 and the problem is still there. So it's definitely an out of nowhere hardware issue.
And this phone is a warranty replacement that I just got 3 days ago. Awesome.
Does HTC have ANYONE actually doing quality control?
And now T Mobile is sending me yet another refurbished phone. So I get to spend another night reloading all my stuff and tweaking settings. [sarcasm] Awesome. [/sarcasm]

Skipjacks said:
I reflashed CM and the problem is still there.
I reflashed stock 2.2.1 and the problem is still there. So it's definitely an out of nowhere hardware issue.
And this phone is a warranty replacement that I just got 3 days ago. Awesome.
Does HTC have ANYONE actually doing quality control?
And now T Mobile is sending me yet another refurbished phone. So I get to spend another night reloading all my stuff and tweaking settings. [sarcasm] Awesome. [/sarcasm]
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that happened to me too and i just cleaned out the jack and rebootet and bingo. dust and gunk get in there and give you hell. and ive heard bad things about refurbished phones but ive never been able to tell the difference between that and a new one with ones ive had. it probly depends on the place it was its refurbed at.
Sent from my HTC Glacier using XDA App

Can you give me more details on how you cleaned it out?
I've picked at it with a tiny screw driver, put a headphone plug in it and spun it around, and hit it with compressed air.
Nothing seems to make the problem go away. Did you have some kind of awesome technique?
And T-Mobile is losing major credibility with me over this issue. I just bought the phone at the end of August. This is already my 2nd bad one. The T-Mobile guy on the phone told me there would be processing charges for BOTH phones on my next bill after the guy in the store who processed the exchanges specifically told me there would be no cost. And now I'm apparently waiting until November 16th to get the 2nd replacement after the guy in the store told me I'd get it today (next business day) and that's after it took this broken one a week to get to me after the guy in the store told me I'd have it the next day the first time.
When I got to the supervisor at T-Mobile she made it 10 times worse by trying to up sell me the warranty and exchange program saying that's the only way she could have this fixed by tomorrow.
I'm like "It was supposed to get fixed by today for no fees or charges according to the guy who processed the exchange. Now you're telling me you've added fees after the point of sale? And now you want me to agree to another $15 a month so you can get this fixed tomorrow? It was supposed to get fixed TODAY for no fees! I just bought the phone 2 months ago and I'm already waiting on a 3rd model due to the extreme lack of quality control on these POS's. Now you want me to spend more money? Are you high?"

i know!! they tried that crap with me and i said im not waiting a week for your f*** up and walked out. then called htc and they took care of everything because im still under warranty. dont deal with money hungry salesman holding phones hostage for $15 a month.
but i used the same technique as you except i put rubbing alchohol on the swab to clean the contact better. *dont use a jack ass amount of alcohol though*
Sent from my HTC Glacier using XDA App

Well that didn't work. I'm sure there's a short in the electrical system. The battery drains like water through a colander ever since this problem showed up.
But I think the short is internal and not right at the plug. (Which is odd because if I plug in a headset it works fine. I just don't want to carry a headset with me wherever I go.)
The best solution I've found so far is just to turn off the "Display headset icon" in the cyanogen settings so I don't have to look at the damned think blinking, then just use my phone as a text only device until the new one comes on Thursday.

yeah but it sucks that your battery is draining still..but im sure you can tough it out till tomorow
Sent from my HTC Glacier using XDA App

smokeuout said:
im sure you can tough it out till tomorow
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It's torture!
Absolute torture! The CIA should realize they don't have to water board terrorists because of this. They can just take away half the functionality of their smart phones!
I mean it! I'll talk! I'll say whatever they want me to say! Just make my phone work!
Or...send me another borked one. I'm good with that too because I'll trade it as an even exchange for a 4G Slide, give it to my wife, and upgrade her account with a Sensation that I will take.
I think the thing that annoys me is that the one that just broke has the good emmc chip and the good screen. But this random stupid problem. Now I have to play the "Do you get what you paid for or do you get garbage parts" lottery again. And even if I get the good parts I can never rely on the device again because it's reputation is killed with me.
Update: And i came in 50/50 in the new phone lottery. Bad screen but good chip.

Its a sad reality many live with ( look at us complain about our high end phones, we have it so tough...lol)
Sent from my HTC Glacier using xda premium

smokeuout said:
Its a sad reality many live with ( look at us complain about our high end phones, we have it so tough...lol)
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Well when you put it in perspective like that I just sound whiny.