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I think my speaker is defective. I made sure silent mode was not on and I turned volume up on everything. I've tested ringtone, speakerphone, and Avatar. No sound at all!!! I tried a soft reset. That did nothing. Pretty sure speaker is DOA. Is there anything else I can try?
Try a Factory Reset. Settings > Privacy > Factory Data Reset
Or go to a corp Tmo store and tell them to "Take this #@$% back and give me another one" . No but why waste your time. There is already known issues with the phone im sure that Tmo will be more then happy to swap them out.... but before you leave the store TEST IT!
umm yeah just return it..
Try a reset. If it's still not working it's broken obviously. The speaker has great sound quality compared to a lot of others..
I say even if it does work after the reset, return it. What would you do if it worked for 14 days and then died again? Pay the insurance for a new one?
Speaker is definitely broken. I bought it on Ebay, and not through T-Mobile unfortunately. Don't think they will swap it out in the store. I did buy it brand new. I just had the misfortune of getting a defective phone. Everything else works great. I actually had Avatar playing. I took the battery cover off and tapped the speaker with my finger and it all of a sudden started working for a few seconds. Seems to be some sort of short. Just my luck
Fuse8499 said:
Speaker is definitely broken. I bought it on Ebay, and not through T-Mobile unfortunately. Don't think they will swap it out in the store. I did buy it brand new. I just had the misfortune of getting a defective phone. Everything else works great. I actually had Avatar playing. I took the battery cover off and tapped the speaker with my finger and it all of a sudden started working for a few seconds. Seems to be some sort of short. Just my luck
Click to expand...
Click to collapse
As long as there is no water damage it's obviously still under warranty, and they should swap it out. Not exactly sure how that would work out with all phones being under the remorse period though (they quickly directed me back to where I bought it for an exchange).
Is there a possibility of me walking into a T-Mo store and getting it swapped out even though I didn't buy it from them? The guy shipped me a brand new factory sealed phone. It wasn't like I bought it used from him. I don't really use the external speaker often at all. My phone is ALWAYS on silent mode and I very rarely watch videos or listen to music. BUT.... It still would be nice to have if I need it.
Fuse8499 said:
Is there a possibility of me walking into a T-Mo store and getting it swapped out even though I didn't buy it from them? The guy shipped me a brand new factory sealed phone. It wasn't like I bought it used from him. I don't really use the external speaker often at all. My phone is ALWAYS on silent mode and I very rarely watch videos or listen to music. BUT.... It still would be nice to have if I need it.
Click to expand...
Click to collapse
You'd need a receipt at the very least if it wasn't bought on your account.
I contacted Samsung and they are going to fix it for free. Thank god for mfg. warranty. I don't really have a problem sending this out and waiting a couple weeks for it to come back. Still got my Nexus One
Awesome to hear, and kudos to Samsung.
I think this is worth a mention. I shipped my phone to Samsung last Tuesday. They received it on Friday. I was shocked when they e-mailed me this afternoon to tell me that they have already replaced the part and shipped it back to me today! I think it's great that they took care of this so quickly. I've had some very bad experiences with some other companies when it comes to warranty (no names mentioned). This is by far the best experience I've had. I probably should wait until I receive the phone and make sure the speaker is working before I post this. But they have kept me well informed. They gave me their diagnosis of the problem and told me that they replaced the entire part. I'm very happy with Samsung thus far!
.
I have bought a slide off ebay and tmobile has replaced 2 of them already.Not sure if samsung is the same was as HTC but ya if all else fails try that out
knock on in
just knock like to the doors on back housing. i will work again. have the same issue with mine. vibrant built quality is poor.
barmanham said:
I have bought a slide off ebay and tmobile has replaced 2 of them already.Not sure if samsung is the same was as HTC but ya if all else fails try that out
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Click to collapse
My girl has the slide, I told her to just wait for vibrant lol. That thing is acting up all the time, she's on her third one. Always 3g issues, texts wont send, etc. I've had that before, but its all behind now with the vibrant lol. Not to mention it is way faster.
Sent from my SGH-T959 using XDA App
zuru007 said:
just knock like to the doors on back housing. i will work again. have the same issue with mine. vibrant built quality is poor.
Click to expand...
Click to collapse
That should not be a solution at all after paying $200 - $500 on a device you should have all parts working. "Knocking" on it is ridiculous.
The vibrant is not the highest build quality but I certainly wouldn't call it poor. Defects happen all the time every company has defects. Samsung replaced it for him. All is well.
Well considering price I think its poor. For example volume button is also loose it rattles all the time, and I would prefer they make it from metal but then it wouldn't be so light. Otherwise its a great phone.can't wait for froyo.
Sent from my SGH-T959 using XDA App
the phone isn't perfect and everyone knows that. some are manufactured badly, no different than any other phone company on the planet. That's why we have the warranty. It's a year both on the phone and the battery. Note the latter.
I've actually been pleased with the build quality... to each their own. I can't think of another phone I owned and thought, Wow, this is so much better built than my Vibrant. Ha
They finally called me and told me one of my Evo's came in so I went yesterday to swap out my GF's Evo. My girlfriend already dropped it and chipped it up a little so I put it in the box. The guys didn't even check inside to see if the Evo was in there. I also kept the 8GB card since they had me wait 2 months to get a replacement.
The bad news: The Evo I retured was 002 and the new one I received is 002. I realized this when I bought it home since they were closing and I was trying to get out of there. My whole point in returning the damn thing was to get rid of that light leak issue. I know I'll be annoying when I call them today but how did I end up receiving the same hardware version. A week after I bought mines my friend got his at the same store and they gave him a 003 with no light leak issue. I might just forget about it and have my GF live with it but when mines comes in I hope I get a newer version.
What should I do? Is there a way to check the version even if it's not activated. Is it listed on the box somewhere?
gqstatus0685 said:
I also kept the 8GB card since they had me wait 2 months to get a replacement.
Click to expand...
Click to collapse
Did they agree to that or did you just steal it? And you gave them a damaged phone from you dropping it? wow...Not sure why I should help ya, people like you are the ones that ruin it for the rest of us who are actually honest.
Same thing happened to me... It ended up being a refurbished phone. Check the sticker (IMEI label) on the outside of the box. If there is another sticker on top of the original, then you got a refurb. I went bezerk on sprint and RS and they ended up giving me a $160.00 credit on my account. If you call enough they will do the same. I could get another one from Corp Sprint store but they are out of stock. For now, I will do with what I got. Before you get your check the IME label to see if it is the original sticker not a refurb sticker.
Sirchuk said:
Did they agree to that or did you just steal it? And you gave them a damaged phone from you dropping it? wow...Not sure why I should help ya, people like you are the ones that ruin it for the rest of us who are actually honest.
Click to expand...
Click to collapse
I took it because I went through enough of their BS. If they would have asked for it I would have told them to take the new one out the box and keep it.
Secondly there were little nicks from a drop which you would notice if you looked closely at it. This has nothing to do with other people. I was bound to get replacements since I complained from the get go. Anyway back on topic...
I'll check the sticker today. If I remember correctly it was brand new and only one sticker because I made sure it didn't come in a weird looking box or had documentation in/on the phone box that stated it was a refurb.
Dialing ##786# should give you all the info you need on whether its a refurb or not.
I got my replacement from a Sprint Corporate store and they didn't hardly glance at it for more than 2 seconds (power button crack). Came in a little sprint box, but it was indeed new. They just arent still sending them out with the memory cards and chargers.
I have an 002, it has no problems (aside from no volume control or micro usb port ) - so you may be lucky..
if it doesnt have the light leak then why complain... have you even checked. i dont see anything that you said it does have the light leakage....
why west the time and energy if its ok....
if it has light bleeding right out of the box thats a different story.
i still havent gotten my replacement from them and i know how pissed u are when i know of many ppl who've gone through more than 2 evo's and im pissed
Yes the replacement has light leak. I'm still waiting on mines to come in and I how its not a 002 my leak is horrible.
Sent from my Supersonic
To the OP:
For your underhanded dishonesty and being the slimeball that you seem to be I hope you break your phone and can't have it replaced under warranty.
Sent from my PC36100 using XDA App
zhensley said:
To the OP:
For your underhanded dishonesty and being the slimeball that you seem to be I hope you break your phone and can't have it replaced under warranty.
Sent from my PC36100 using XDA App
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Click to collapse
I agree fully. People like OP are the reason stores have **** return policies now.
I'm on my second 003 and it looks like my phone has a halo so getting 003 doesn't mean a definite fix. I'm waiting for my 3rd replacement to get here.
Sent from my PC36100 using XDA App
gqstatus0685 said:
They finally called me and told me one of my Evo's came in so I went yesterday to swap out my GF's Evo. My girlfriend already dropped it and chipped it up a little so I put it in the box. The guys didn't even check inside to see if the Evo was in there. I also kept the 8GB card since they had me wait 2 months to get a replacement.
The bad news: The Evo I retured was 002 and the new one I received is 002. I realized this when I bought it home since they were closing and I was trying to get out of there. My whole point in returning the damn thing was to get rid of that light leak issue. I know I'll be annoying when I call them today but how did I end up receiving the same hardware version. A week after I bought mines my friend got his at the same store and they gave him a 003 with no light leak issue. I might just forget about it and have my GF live with it but when mines comes in I hope I get a newer version.
What should I do? Is there a way to check the version even if it's not activated. Is it listed on the box somewhere?
Click to expand...
Click to collapse
You're a theif and a liar. I wish you would've tried that at my store so I could have sent you packing with your damaged phone and missing card. I really hope karma pays you back double for your actions.
More on topic. We have no control over what versions they send us. You got a replacement, that is all we can do for you.
jacc1234 said:
I agree fully. People like OP are the reason stores have **** return policies now.
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Click to collapse
I also agree. I feel like the only reason it took so long for the OP to get a replacement is because actual stock of the Evo is super-limited. It wasn't like whatever store he was doing it through was just screwing around and holding out stock of a replacement. What a douche.
Ha, how noble of you
"I might just forget about it and have my GF live with it but when mines comes in I hope I get a newer version".
Ha, nice buddy. Way to look out for the ladies.
First off I didn't mean chipped literally so stop trolling for post counts. My girlfriend didn't care about the light leak I just figured I'd get it replaced.
Secondly I was being dicked over. I had to call and check up on them despite them telling me they'd call me. They never called me to tell me to pick up my preorder not did they call my friend to tell him to pick up his. He had to call and they told him that it had came in earlier in the week. The store is run by idiots and YES my intentions were to keep the card. The manager, DM and DM's assistance are idiots. I don't like being lied to and jerked around.
Sent from my Supersonic
My light issue stems more from the fact that my screen is up, ever so slightly, at the bottom. Pushing down on it results in nearly all of the leaking light to disappear. Can live with it myself, but the screen issue, and in turn the light issue, happened pretty quickly on my phone. Not too upset but I can see why some would be.
edit: meant to add, does the new screen lift up at all. Two people I know with similar issues seem to have it like me. Haven't seen much leakage on phones that aren't lifting, but maybe I'm wrong. Also think a few people are getting a LITTLE carried away. But I get where they're coming from.
gqstatus0685 said:
First off I didn't mean chipped literally so stop trolling for post counts. My girlfriend didn't care about the light leak I just figured I'd get it replaced.
Secondly I was being dicked over. I had to call and check up on them despite them telling me they'd call me. They never called me to tell me to pick up my preorder not did they call my friend to tell him to pick up his. He had to call and they told him that it had came in earlier in the week. The store is run by idiots and YES my intentions were to keep the card. The manager, DM and DM's assistance are idiots. I don't like being lied to and jerked around.
Sent from my Supersonic
Click to expand...
Click to collapse
Hypocritical much? You don't like being lied to and jerked around...so your response is to lie to and jerk around the store? Nice.
lzlaxhacker said:
Hypocritical much? You don't like being lied to and jerked around...so your response is to lie to and jerk around the store? Nice.
Click to expand...
Click to collapse
Dude STFU and get a life. Stop trolling.
Sent from my Supersonic
Come on guys, it is what it is no need to judge anybody
I was on Quantum ROM and all of a sudden any ring tone/music/video etc that used the speaker would result in no sound unless the volume was full which at full volume would just be hissy static. So I did a hard reset and same thing. I tried a different ROM and same thing. I am now flashing back to stock and removing root and taking it in to a repair store tomorrow.
Wonder what caused this.
viper786 said:
I was on Quantum ROM and all of a sudden any ring tone/music/video etc that used the speaker would result in no sound unless the volume was full which at full volume would just be hissy static. So I did a hard reset and same thing. I tried a different ROM and same thing. I am now flashing back to stock and removing root and taking it in to a repair store tomorrow.
Wonder what caused this.
Click to expand...
Click to collapse
"Comi Ghosts, who wants to steal our rockets and fly to the moon and paint it pink and draw lenin faces on it."
Just got back from the Sprint store. They're sending a replacement to my house.
Were you within your 30 days of purchase or have any insurance?
Same thing happened to my girls phone, after acouple of days hers just plain out just died. Hers is plain stock no root
Sent from my EVO using XDA App
I had a speaker go out on my old blackberry curve 8330, they replaced it in the store.
So they are sending you some refurbished Epic, no telling who returned it for what reason.
BAH...
brian_hoffman said:
I had a speaker go out on my old blackberry curve 8330, they replaced it in the store.
So they are sending you some refurbished Epic, no telling who returned it for what reason.
BAH...
Click to expand...
Click to collapse
Yeah, the corporate repair store here NEVER replaces phones with new ones (at least in my experience).
Also, I wasn't within my 30 days, I've had the phone since September and yes I have TEP insurance.
It's really odd, it makes no sound when the volume is at 70% or less. Anything above that is mostly static.
They looked at the phone for literally 2 minutes and said "yeah, we can't fix this. We'll have to order a replacement."
viper786 said:
Yeah, the corporate repair store here NEVER replaces phones with new ones (at least in my experience).
Also, I wasn't within my 30 days, I've had the phone since September and yes I have TEP insurance.
It's really odd, it makes no sound when the volume is at 70% or less. Anything above that is mostly static.
They looked at the phone for literally 2 minutes and said "yeah, we can't fix this. We'll have to order a replacement."
Click to expand...
Click to collapse
Sorry, I meant to say that they replaced the speaker in the store. I have had the store replace the screen and speaker, they did it in 30 min while I waited. So they must have field replaceable parts for those phones. I'm just curious that they don't have the same field replaceable parts for the EPIC. It seems silly to get a different phone for a simple speaker replacement. I'm also not sure how I would feel about getting a used EPIC for just a speaker problem.. Not that I would want to live with a speaker problem.. I would just look into taking the speaker from the replacement unit and swapping them if it is easy enough. The thing is they send you that phone for a reason, someone else turned in that phone for a reason, you do not want to inherent someones old issues.
Dont forget to take your memory card if you choose to send back your old phone, I'm not sure if your replacement will come with one or not, or if the ins company checks.
My Epic was stock i had it since October, and my speaker died last week it had a annoying tinny noise... I went to the Sprint repair store and they ordered a replacement speaker so I got it replaced at the store on monday now its like back to normal Took like 10 mins if even. i had insurance too.
When the last time u known sprint to actually repair a phone?
Sent from my SPH-D700 using XDA App
Hello everyone,
I need some advice or suggestions on what to do. The Mytouch 4g, as you all may know, has a lot of problems. I've done many exchanges now, and some of them were done back to back. The first few times, TMO was able to ship express for free, but now they are charging me $9.99 for regular ground shipping even though the phones that I receive are defective. I am very frustrated at this point and have been thinking about canceling all 4 of my lines with them and eating the $800 ETF. What do you guys think I should do?
You may be wondering why I have to exchange it so many times..
Unlike the fellow perfectionists that you guys are, I never exchanged a phone that had a bad screen or squeaking buttons. The first time I exchanged it was because it had two dead pixels, then the power button would no longer work, then there was a ton of dust under the screen to the point where I had trouble seeing the top left corner where my status/notification bar is, then I had wifi and reception problems, then I've had the phone either shut off or reboot on its own.
I've been running into many, many problems - and they are not always the same problem either. After the third phone, all they have been doing is sending out refurbished units that are 'pre-damaged' by the previous user. On top of that, I have to pay for shipping on each phone, plus the Zagg's invisible shield (it's about $23 with labor on installation) that I had on several of the replacement phones. After troubleshooting for hours on end with tech support, I noticed that my battery cover is loose since they had me reboot/remove battery so many times, I ended up buying the gel skin case from TMO yesterday so that the battery cover wouldn't fall off.
I would be glad to take any advice that you guys have at this point. Thank you.
Edit: By the way, I did not have any apps other than opera mini - didn't even update youtube and things like that.
The statistical likelihood of getting 9 defective devices in a row is astronomical. Truly. If you are being honest and these are all really manufacturing defects then you sir are the unluckiest ****er ever and you are never welcome to babysit my kids. I don't really have any advice except to say that if your next problem is software related, try rooting and see if that fixes it. Otherwise I would avoid crosswalks and commercial flight if at all possible. Damn dude. Unlucky...
Sent from my HTC Glacier using XDA App
They can offer to give you a different phone all together. Like the g2 or galaxy 4g. Just ask
Sent from my HTC Glacier using XDA Premium App
Do this. Call tmobile and tell them the issue with your device. Have them do another warranty exchage, but, instead of getting it shipped, tell them that you really do not want to wait once more to receive another device shipped and that if you can go into a tmo store and pick up a warranty replacement. They shouldn't have a problem telling you yes. Have them call the store so they can tell them you will be going in to get a warranty replacement. This way for sure you wont get a refurbished device. You will be getting a brand new one out of the box. This is the way I did my warranty exchage. They even gave me an extra battery for free.
Sent from my HTC Glacier using XDA App
I agree with coupetastic-droid and also after your 5th replacement you should get a different phone if u want for ur replacement. Try for a g2 or even a g2x!
coupetastic-droid said:
Do this. Call tmobile and tell them the issue with your device. Have them do another warranty exchage, but, instead of getting it shipped, tell them that you really do not want to wait once more to receive another device shipped and that if you can go into a tmo store and pick up a warranty replacement. They shouldn't have a problem telling you yes. Have them call the store so they can tell them you will be going in to get a warranty replacement. This way for sure you wont get a refurbished device. You will be getting a brand new one out of the box. This is the way I did my warranty exchage. They even gave me an extra battery for free.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I tried that last time.
They no longer do warranty exchanges in store.
Sfkn2 said:
I tried that last time.
They no longer do warranty exchanges in store.
Click to expand...
Click to collapse
Yep, that courtesy ended with a new policy about 3-4 weeks ago and it can't be overridden.
TJBunch1228 said:
The statistical likelihood of getting 9 defective devices in a row is astronomical. Truly. If you are being honest and these are all really manufacturing defects then you sir are the unluckiest ****er ever and you are never welcome to babysit my kids. I don't really have any advice except to say that if your next problem is software related, try rooting and see if that fixes it. Otherwise I would avoid crosswalks and commercial flight if at all possible. Damn dude. Unlucky...
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
TJ you crack me up. I actually went through this guys episode with a mytouch slide, 5 phones under warranty, but they never charged me a dime for shipping. The one and only issue i had with the Mytouch slide was dust under the screen. I can't remember if it was the 3rd or the 4th replacement i got in the mail, but that one came with dust in all four corners. Didn't even insert a SIM card in that phone just took it down to my local Tmobile store and the manager exchanged it for me. After the 5th replacement with dust i decided to sell it and replace it with a MT4G. Well it was all good for a week until my power button failed to work, 1st exchange. They made me pay the 9.99 shipping for that one. Receive the new phone and i notice the display sucks compared to my wife's MT4G. Instead of calling in to tmobile i drive down to the local Tmobile store and i show the manager my predicament ( mind you this is the same guy that was exchanging my Mytouch Slide). Nice guy orders me another MT4G, waived the shipping. 3rd phone arrives a few days later, display is washed out, but i decide to live with it. Figuring that if i exchange it again I'll get another one with the crappy display. F**K me if the power button doesn't work after two weeks. I go back to the Tmobile store and have another chat with the manager, orders me another MT4G and waives the shipping. Manager tells me, "You're the unluckiest man i've seen with a phone", and i said "yes, yes, I am." Last exchange was the charm, good screen, and the power button actually works. I honestly thought i was the only poor bastard that could be this unlucky with phones. I have to show my wife this post, so she doesn't think i'm the unluckiest man alive. You sir have just made my day. If you can i'd go to a local tmobile store and see what they can do for you. Best of luck.
cappyone said:
TJ you crack me up. I actually went through this guys episode with a mytouch slide, 5 phones under warranty, but they never charged me a dime for shipping. The one and only issue i had with the Mytouch slide was dust under the screen. I can't remember if it was the 3rd or the 4th replacement i got in the mail, but that one came with dust in all four corners. Didn't even insert a SIM card in that phone just took it down to my local Tmobile store and the manager exchanged it for me. After the 5th replacement with dust i decided to sell it and replace it with a MT4G. Well it was all good for a week until my power button failed to work, 1st exchange. They made me pay the 9.99 shipping for that one. Receive the new phone and i notice the display sucks compared to my wife's MT4G. Instead of calling in to tmobile i drive down to the local Tmobile store and i show the manager my predicament ( mind you this is the same guy that was exchanging my Mytouch Slide). Nice guy orders me another MT4G, waived the shipping. 3rd phone arrives a few days later, display is washed out, but i decide to live with it. Figuring that if i exchange it again I'll get another one with the crappy display. F**K me if the power button doesn't work after two weeks. I go back to the Tmobile store and have another chat with the manager, orders me another MT4G and waives the shipping. Manager tells me, "You're the unluckiest man i've seen with a phone", and i said "yes, yes, I am." Last exchange was the charm, good screen, and the power button actually works. I honestly thought i was the only poor bastard that could be this unlucky with phones. I have to show my wife this post, so she doesn't think i'm the unluckiest man alive. You sir have just made my day. If you can i'd go to a local tmobile store and see what they can do for you. Best of luck.
Click to expand...
Click to collapse
Im on my 4th right now. 2 power buttons and 1 with dust under screen. All good displays tho. All within a month and a week of getting it
Sent from my HTC Glacier using XDA Premium App
Sfkn2 said:
Hello everyone,
I need some advice or suggestions on what to do. The Mytouch 4g, as you all may know, has a lot of problems. I've done many exchanges now, and some of them were done back to back. The first few times, TMO was able to ship express for free, but now they are charging me $9.99 for regular ground shipping even though the phones that I receive are defective. I am very frustrated at this point and have been thinking about canceling all 4 of my lines with them and eating the $800 ETF. What do you guys think I should do?
You may be wondering why I have to exchange it so many times..
Unlike the fellow perfectionists that you guys are, I never exchanged a phone that had a bad screen or squeaking buttons. The first time I exchanged it was because it had two dead pixels, then the power button would no longer work, then there was a ton of dust under the screen to the point where I had trouble seeing the top left corner where my status/notification bar is, then I had wifi and reception problems, then I've had the phone either shut off or reboot on its own.
I've been running into many, many problems - and they are not always the same problem either. After the third phone, all they have been doing is sending out refurbished units that are 'pre-damaged' by the previous user. On top of that, I have to pay for shipping on each phone, plus the Zagg's invisible shield (it's about $23 with labor on installation) that I had on several of the replacement phones. After troubleshooting for hours on end with tech support, I noticed that my battery cover is loose since they had me reboot/remove battery so many times, I ended up buying the gel skin case from TMO yesterday so that the battery cover wouldn't fall off.
I would be glad to take any advice that you guys have at this point. Thank you.
Edit: By the way, I did not have any apps other than opera mini - didn't even update youtube and things like that.
Click to expand...
Click to collapse
First of all, nice 'Lude. I just picked up an 07 Civic Si Sedan on Saturday and I ****ing LOVE it!
2nd, are you running stock Sense or rooted? To be perfectly honest I've found the stock Sense to be much more buggy than the cm7 I've been running for the past 3 or 4 months.
My first phone had random reboots and such and a factory reset seemed to solve the issue, but I'm assuming they had you do that multiple times.
Even if the phone is fresh out of the box, do a factory reset before you use it. It might help, it did for me.
Otherwise check out cm7 or one of the Sense roms around here. Removing all the bloatware actually does wonders for stability. If you really want I can upload a nandroid of my own stock rom with the bloatware removed.
On my 3rd mt4g and I'm about ready to go back to iPhone most androids have to many hardware issues.
Sent from my HTC Glacier using XDA App
Phateless said:
First of all, nice 'Lude. I just picked up an 07 Civic Si Sedan on Saturday and I ****ing LOVE it!
2nd, are you running stock Sense or rooted? To be perfectly honest I've found the stock Sense to be much more buggy than the cm7 I've been running for the past 3 or 4 months.
My first phone had random reboots and such and a factory reset seemed to solve the issue, but I'm assuming they had you do that multiple times.
Even if the phone is fresh out of the box, do a factory reset before you use it. It might help, it did for me.
Otherwise check out cm7 or one of the Sense roms around here. Removing all the bloatware actually does wonders for stability. If you really want I can upload a nandroid of my own stock rom with the bloatware removed.
Click to expand...
Click to collapse
Thank you for your reply.
First of all, yeah.. my Lude is old news. Since then, I've switched to an S2k, but that got stolen. Now I'm in an 06 Evo.
Anyway, back on topic..
The phone is completely stock. This is the FIRST PHONE I've ever owned that I have kept stock - Why? Because I don't want to have to unroot it when I send it in for warranty repairs.
Sfkn2 said:
Thank you for your reply.
First of all, yeah.. my Lude is old news. Since then, I've switched to an S2k, but that got stolen. Now I'm in an 06 Evo.
Anyway, back on topic..
The phone is completely stock. This is the FIRST PHONE I've ever owned that I have kept stock - Why? Because I don't want to have to unroot it when I send it in for warranty repairs.
Click to expand...
Click to collapse
Unrooting is as simple as flashing pd15img.zip through hboot. Not that hard.
Definitely try a different rom. As I said I've found cm7 to be much more stable than stock.
Sorry about your car. I never fully got over the 95 GS-R I crashed back in 05. since then I've been driving an ls.
Sent from my HTC Glacier using XDA Premium App
i got pretty bad luck with my phone. finally got a good one after like 9 exchanges and a month later the power button went out. i called them and they told me i couldnt exchange anymore cause i "had too many problems with the phone." so the rep told me that the only thing they could do left is to exchange my phone for a motorola charm.....i was like wtf why the heck would i want to downgrade my phone, which polly cost more then that piece of **** charm and it doesnt even run android...major downgrade.
Dude. That blows. Hard. I'm sorry to see that you're having so many problems with your phone and I'm glad I don't have the same luck as you. I got mine from eBay and it came in perfect condition. Never had dust under the screen, good screen, no faulty hardware, etc.
But in all seriousness, after 5 phones, I wouldn't keep it. I personally think that it's a great phone, but if I had to take it back 9 times, I'd try something else out. Ask if you can switch. It shouldn't cost you anything as long as the retail price is equivalent or lower than the MyTouch 4g, and if I'm not mistaken, it's one of the higher priced ones (rightfully, so). If you don't hate a keyboard, the G2 might be good for you, but I hear the hinge has problems and knowing your luck, the hinge would break apart upon first use. So maybe the Galaxy S 4g? I know Samsung has great hardware, even if their software is crap, as is their update schedules, but that is easily fixed with custom ROMs.
Either that, or wait and return it completely, if you're still within your return time and keep your upgrade for when the better phones come out, i.e HTC Sensation, etc, and just use something affordable off of eBay or Craigslist. Meh
Just my two cents. Sorry if it didn't help much, but I hope your luck gets better. :/
Update:
My luck has gotten worse. I received another replacement phone on April 15th. A week later, April 22nd, I noticed a dead pixel on my screen.
*Sigh* I have no idea what to do now.
You need to move on to a different device. I've never heard of anyone have so many problems with a device.
Sent from my HTC Glacier using XDA Premium App
I called in and spoke to technical support. They asked me to bring the phone to a store so that they can fill out a request for warranty exchange form. However, their tone basically implied something like, "It's impossible that you are getting so many broken phones. We need to verify that your phone is really defective before we do another exchange."
I brought it to a store and the retail sales manager had no idea why technical support sent me there, and basically told me to go call customer service again. He did, however, notate that there were a few dead pixels on the screen and that there was no physical, nor was there water damage.
I then called retentions and the supervisor picks up (without any transferring either). I explained to her exactly what happened, and how technical support had sent me into the store. She told me that she has no idea why because they could have filled out the form for warranty exchange over the phone, just like the other exchanges that I have done so far.
She apologized for what happened and said that I qualify for a multiple exchange (sorry if I got the term wrong!). She said that the manufacturer would exchange my Mytouch 4g for a Motorola Charm..
I explained that it would be a MAJOR downgrade. She then submits the form for the exchange and told me that it would be shipped express free of charge.
So you getting another mt4g or the charm? I'm still teipping about them offering you a charm over a mt4g. They are nuts!
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coupetastic-droid said:
So you getting another mt4g or the charm? I'm still teipping about them offering you a charm over a mt4g. They are nuts!
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Another MyTouch4g.. Hopefully the 10th one's the charm!
this blows.
of all the crap going on in life right now, the one thing I could count on was my Evo. music, games, and kindle for the commute now that i take the train to my internship.
a couple of days ago I noticed the phone wasn't charging. if i just plugged in the power cord it wouldn't charge, but if i pulled it down, so that it would be at an angle, it would charge. but of course i couldn't keep it that way all night.
opened up the phone and found that the charging plug thing was coming off on at least three of the four big solder points. we just recently fixed my LCD tv with a cheap soldering kit so i figured we'd solder those points and it would work. no difference.
tried it twice and put the phone back together twice, it would turn on and finish loading but wouldnt charge.
opened it again, took out the one screw holding the pcb board to the screen, and looked around to see if there was anything that could be done from that side. i don't think my dad did anything there. i've checked since and nothing got even a scratch. put it back together.
this time the phone vibrates when i turn it on, but the screen never comes on.
opened it again, the charging plug had completely fallen off. the solder does not stick at all.
at this point, i don't care. i can buy a battery charger, and I can remove the memory card to transfer files. i'm happy with my rom so i could live not being able to directly hook up the phone and change system files.
but no screen?!!
so at this moment, for the first time since September, my Evo is out of commission and I can't do anything about it.
anyone know what may have happened here? any solutions? i'm willing to try any suggestions since i can't use the phone at the moment and I need it back.
thanks.
You likely could have had it fixed under HTC's warranty. But once they see it's been opened I believe the warranty is instantly void. You could take it in to the store and see if they will warranty it out and charge you the $35 advanced exchange fee.
Pretty much what he said lol. If you already opened the phone you have voided your warranty so sprint won't want to fix it neither will HTC. Your only two options are fix it yourself with parts off ebay. Second one is run it over with the car pay 100 to Asurion if you have TEP and they will send you a refurb and you send your old one back to them other then that you kinda screwed the pooch when you opend your phone up.
Hope you get it worked out.
i have agree since you cracked it open you screwed yourself :/
the phone hasn't had a valid warranty since last year...so I didn't mess it up.
my question here is what could have messed up the phone. not what messed up the warranty!
you can pick up and evo for between $150-200 on craigslist. just sell your broken one for parts, you would be shocked how many people would buy it.
Max_Pain said:
the phone hasn't had a valid warranty since last year...so I didn't mess it up.
my question here is what could have messed up the phone. not what messed up the warranty!
Click to expand...
Click to collapse
Made in China usually does it...
Sent from my PC36100 using Tapatalk
Charge the battery and then put it back in and try try boot it. See if it works that time.
Sent from my PC36100 using XDA App
nah the phone has taken quite a lot of use and abuse since I got it. i'm sad that it got messed up but in no way am I unsatisfied with it.
I did find some on craigslist already. now to wait until I can pay for one!
EDIT: the battery was at 70%. the phone does turn on. not the screen :-(
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
really? this is my second HTC phone. first was 8125 and I loved it so much I lost it and bought a second one. now the Evo breaks after all this (ab)use and i'm planning on buying a second one or an Evo 3D if i can afford it when it comes out.
so, i'm pretty happy with HTC products.
SINNN said:
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
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Well you just go enjoy your Sam****, and we'll suffer with crappy HTC phones....
Trust me your not suffering,the dude with the epic is...my big brother has it and he doesnt really like it lol. He is jumping the HTC ship,he is buying evo 3D. Samsung never responds,never update,the dev support is no where near evo support (IMO) but if I was you try to fix it or buy nexus S or evo 3D
Sent from my PC36100 using XDA Premium App
Dev Support isn't as good???????
Maybe not on here, but this site leans more towards HTC.
The Epic Sections of SDX-Devopers is FAT with Dev support.
+1. This is my 3rd HTC phone. All worked well for me.
Sent from my PC36100 using XDA App
Max_Pain said:
the phone hasn't had a valid warranty since last year...so I didn't mess it up.
my question here is what could have messed up the phone. not what messed up the warranty!
Click to expand...
Click to collapse
Did you break a connection from the screen to the board ( I'm not good with hardware) there should be a connection try to find it and see if it's broken
sent from my Motorola XOOM
SINNN said:
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
Click to expand...
Click to collapse
Doesn't your phone still have 2.1?
Sent from my PC36100 using XDA App
SINNN said:
welcome to the club. That's why I stopped buying htc. They make cheap under performing phones that are guaranteed to fail early. I love my samsung epic.
Click to expand...
Click to collapse
This is a ridiculous comment.
ropodope
Sent from my Vaelpak 3.2 RC2 Evo 4g. Flash and ye shall receive.