Database Users

HD2 Factory Reset Itself!?

About 10 minutes ago, my HD2 froze up. If you pushed the standby button, the hardware buttons would light up then go out as soon as you released the standby button. The screen would not do anything and just stayed black.
I did a battery pull and when I put it back in, the phone attempted to start up thenfroze and restarted on It's own. I was then greeted by a FRESH install screen as if I had just flashed a new ROM and all my settings are gone. Has anyone ever had this happen before?

Happened to me about two weeks ago...just another one of the oddities of this phone.

That's it?
That's really a HUGE slap in the face from both HTC and T-Mobile to know I laid down some cash for this piece of hardware, not to mention we rack our brains tweaking and fine tuning EVERYTHING about these phones and now the phone can whipe itself at any given moment.

We all laid down money on this phone. If you people haven't already, I suggest you get a good back-up program and back-up often. I've had to hard reset twice after my HD2 refused to accept my password. First time I didn't have a back-up. Second time it was a minor 20 minute fix.
T-Mobile and HTC are working on a ROM update so give it time.

best news i heard all weeek
dkb218 said:
We all laid down money on this phone. If you people haven't already, I suggest you get a good back-up program and back-up often. I've had to hard reset twice after my HD2 refused to accept my password. First time I didn't have a back-up. Second time it was a minor 20 minute fix.
T-Mobile and HTC are working on a ROM update so give it time.
Click to expand...
Click to collapse
AMEN!! they should def make it a little more user friendly and not sooo loaded with junk/useless apps, it wont let me log into market place i just want to get some things like trapster and netflix ie things the fone should of came with, who still goes to blockbuster??!!!
they should def offer a "stripped" version of what ever they decide to release

jiggahj said:
AMEN!! they should def make it a little more user friendly and not sooo loaded with junk/useless apps, it wont let me log into market place i just want to get some things like trapster and netflix ie things the fone should of came with, who still goes to blockbuster??!!!
they should def offer a "stripped" version of what ever they decide to release
Click to expand...
Click to collapse
While I agree it is wise to regularly create backups, I think this is a poor solution for these sorts of issues.
People with a device of this calibur should not have them in the first place. Same story as verizon and the BB storm. Everyone is so hurry to get the latest and greatest on the market they put quantity before quality.

Well looks like it happened to me again. Just 30 min ago...as much as I love the phone...it freaking pisses me off that this sh!t keeps happening. One more time and I'm contacting TMo customer service for a new handset (doubt that would help though).

mine did it. wtf!

Owned the Euro and the TMOUS, and it never happened to either of them.

My wife's HD2 formatted the SD card without any input from her. Weird.

Lesson learned, back your **** up on a regular basis and have a back up of that back up somewhere else just in case. People rely way to much and electronics and think they will never break. I don't care how expensive or nice you think something is, it will break eventually. I deal with these types of people all the time who have super important info that they cannot loose but yet they don't back it up anywhere and freak out when they loose it.

HD2 Reset
This happend to me not more than a week ago. I love this phone to death and put some major tweaks into it to suit me and everything was gone. APPs that I have paid for are now requiring that I repurchase them or provide serial numbers for full versions of them. Man what a slap in the face this was.... then two nights ago I was in town and it pulled up some home screens I have never seen before, I have been through this phone thoroughly and still have yet to discover where these screens came from or how. I cannot get them to come up again but I was very impressed with the lay out and definition of them........
My hopes are that these ROM updates will come out soon and fix these issues, they are major killers for this amazing piece of technology!!!

flash problem
sorry my mistake

This happened to me right now too
I cannot believe this! Google threw this post as first result for my search. I did not notice any kind of strange behaviour in the past 2,5 years. (bought in Oct 2009) Only thing was (after about 1,5 years) that the internal battery have lost the set time and date, but that was not disturbing as I havent restarted the phone so often. Today Ive decided to restart it, and after the reboot ALL of my Sense settings are gone, the phone says that Co0kies Home Tab is not installed on my phone, so I do not have any proper home screen now. Although the memory card is recognized (photos and other data are not missing) and the internal memory of the phone is intact too (phone numbers, messages are available). I cannot believe that something like that could happen with a phone, for which I have spent a huge amount of money... This is REALLY sad, HTC! There is no ROM or any sw upgrade for the phone since about 1,5 years, and in the meantime HTC released at least 20-30 brand new phone models... This is where the profit has higher priority as to serve customers, and (I hope) that this will lead to a massive loss of trust against HTC from all of the customers. This has already happened to me...

Is HTC EVO 4G about to be launched with a massive defect?

Wanted to give EVO 4G owners/potential owners a heads up regarding a pretty serious issue with the included SD cards - have a look: Is HTC EVO 4G About To Be Launched With A Massive Defect In The Included 8GB MicroSD Card?

Oh great. I should've waited for things like this to develop before preordering. Hope it's nothing major.

To be fair, it wouldn't be a true HTC phone without some sort of major defect.

haven't had any problems

It could be a destructive application.
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Sent via the XDA Tapatalk App

Several people seem to have it on the Android forums for the Evo: http://androidforums.com/htc-evo-4g...disappearing-defect-included-8gb-microsd.html
Really hope this doesn't become a major problem.

I don't consider a SD card problem a "massive defect". If it was the slot or the phone then yes. I'm sure HTC will replace the cards no problem. I already have my own card so? Why you people seem to be freaking out of this its nothing. BIG DEAL.

zone23 said:
I don't consider a SD card problem a "massive defect". If it was the slot or the phone then yes. I'm sure HTC will replace the cards no problem. I already have my own card so? Why you people seem to be freaking out of this its nothing. BIG DEAL.
Click to expand...
Click to collapse
Well it may not be the cards that is the problem. It could be a hardware issue where due to the awkward positioning of the card the phone doesn't read it sometimes, which would be a significant problem that would near impossible to fix.

I haven't experienced any problems.

I use my own 16GB card and dont have any problems. Maybe the shipped card is bad - but it is not a device deffect.

I had that exact same problem with a 4gb card from microcenter in my hero until one day, it completely died. After I replaced the card, the problem went away. It's probably just the card.

emac11 said:
Well it may not be the cards that is the problem. It could be a hardware issue where due to the awkward positioning of the card the phone doesn't read it sometimes, which would be a significant problem that would near impossible to fix.
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Click to collapse
I remember the 5/19 engadget review mentioned:
"The microSD card lives underneath the battery, so we'd probably recommend just getting a nice big one (good luck finding a 32GB!) and leaving it put -- especially since HTC has chosen one of the most unusual slot designs we've ever seen on a phone. Basically, the card rests loosely in a trench and is secured using a plastic peg overhead; press it down to hold the card in place. A fingernail is enough to pop the peg up again, and the card just falls right out. It's such a bizarre design that we can only assume it was necessitated (versus, say, a conventional spring-loaded slot) by virtue of the EVO's tightly-packed circuitry. Nothing a good, old-fashioned teardown won't definitively answer, we're sure."
So is this a hardware or officially resolved software or combo issue or will we not really know until after the June 4th launch (asks an eager beaver)?

zone23 said:
I don't consider a SD card problem a "massive defect". If it was the slot or the phone then yes. I'm sure HTC will replace the cards no problem. I already have my own card so? Why you people seem to be freaking out of this its nothing. BIG DEAL.
Click to expand...
Click to collapse
First of all, we still don't know what the issue is exactly - hardware, software, or a combination of the two.
And if the problem is widespread, new EVO users, who may not be tech savvy or have spare SD cards, will not be happy and this is the publicity HTC doesn't need.
And finally, if it is a bad batch, I'd like to know how HTC plans to address it and what we would need to do to get the fix.

I have seen this issue with my evo. I will test out 4gb card and see if the issue goes away.

No issues for me.
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Sent via the XDA Tapatalk App

Swapped that sucker out with a 16GB since the day i got it. No issues

I have an EVO from the I/0. I re-formatted the card before I put anything on it and haven't had any problems with it.

No issues with my nexus one 4 gb card. I will try formatting the 8 gb and try again.

Archon810 said:
Wanted to give EVO 4G owners/potential owners a heads up regarding a pretty serious issue with the included SD cards - have a look: Is HTC EVO 4G About To Be Launched With A Massive Defect In The Included 8GB MicroSD Card?
Click to expand...
Click to collapse
Geez...It's a freaking storage card. You gotta love the hysteria that results when a story is headlined with the words "Massive Defect".
A massive defect would be "half the screen goes dead when used in temps of 70 F or higher" or "phone bricks when you install a memory manager".

vanshmack said:
Geez...It's a freaking stroage card. You gotta love the hysteria that results when a story is headlined with the words "Massive Defect".
A massive defect would be "half the screen goes dead when used in temps of 70 F or higher" or "phone bricks when you install a memory manager".
Click to expand...
Click to collapse
Again, if you bothered to read the article or prior posts before commenting, you'd know that nobody knows the root of the problem. It is not necessarily a faulty storage card. It could also be a problem with the hardware where the memory card does not stay connected to the phone, which would be a major issue, and replacing the memory card would not solve it. I know I'd be very upset if every time I wanted to take a picture the phone told me there was no available memory card to save it to. It also could be a software problem, which hopefully should not be too difficult to solve.
According to a poster on the Android forums,
"I contacted sprint about this problem tonight, they told me they knew about it already. Sprint said the only phones that have this problem are the ones that google gave to their employees and to the reviewers. It was a software issue,apparently the issue was only with the first 2,000 phones google gave out. With the phones being released on June 4th, the software issue is resolved. I am switching form the Crap pre to the HTC Evo 4G, and I am glad to now be a part of Android Forums. Thanks guys and have a good night."
http://androidforums.com/htc-evo-4g...sappearing-defect-included-8gb-microsd-2.html
So let's hope that is the case, but who knows how reliable either the guy is or the person he talked to at Sprint. We'll have to wait and see if it happens to us.

Goodbye Galaxy S

I have finally sold my galaxy s i9000 today....
After about 3 weeks of using the device and having all the problems with the phone i decided to sell it.... although the decision was an easy one because it was easy to sell the phone at a profit since actually there are high demand for the phone and limited supply.... i guess most people still dont know about all the problems that this phone has.....
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
problems i faced:
- GPS very inaccurate and sometimes cannot lock signals and shows me in different country.... not to mention it cannot track continuously....
- Phone hangs when i am in a conversation and another caller comes in....
- quite frequent lags that sometimes can only be fixed by restarting the phone
- email apps takes long time to load the contents
- GSM signal quite erratic, phone must be held certain way to avoid drop in signals.... just like iphone 4 but maybe not as severe.... i am not sure....but it bothers me because i can see the signal dropping 2-3 bars when i hold it certain way
-keyboard which i just cannot get accustomed to, i dont know if its a problem of the touch screen sensor which is not precised or because of the size of the device that is a bit too wide....but the bottom line is that i find myself making lots of typing mistakes when using it one handedly
- overall samsung touchwiz quirks and the widgets are not to my liking....
- firmware fix update for my asia pacific region doesnt seem to come along fast enough... i only see one update which is the one thats giving me all the problems mentioned above..... but i see the european firmware gets update very frequently.....this makes me mad.... but the bad thing is that even the european updates seems to be still having most of the problems, especially the gps problem....
so after thinking thinking thinking... i sold it.... and i sold it after only 30 minutes of posting my advertisement in internet....
i just thought i'd share my experience......

youre the first people who dissapoint about this phone AFAIK
so how much did u sell this phone?just wanna know

I don't have any of those problems, neither do a lot of other people. Still on the stock ROM, no tweeking, nothing.
You should have asked for a replacement phone first before getting rid of it. By the looks of it there's a dodgy batch of them.

strange thing is we all want the best but its never good enough, I mean if any phone comes out and all is great people still want more and ways to better it, its human nature I guess and yes its a pain now and then but the strange thing is there is also a joy/kick out of things like roms, to get these small/big changes and play around with them, its true we can all say that it should come out and be 100% of what people paid for but......well never going to happen, and where would the fun be if it did lol
GPS I see people on about this, where I live it (north uk)tracks me from 20 meters to 2 meters (down to speed)

Tachikoma_kun said:
I don't have any of those problems, neither do a lot of other people. Still on the stock ROM, no tweeking, nothing.
You should have asked for a replacement phone first before getting rid of it. By the looks of it there's a dodgy batch of them.
Click to expand...
Click to collapse
Are you saying you never experience *ANY* lag on your phone? This sounds very strange to me, as the lag problems seem to be an inherent problem of the phone's hardware/software architecture. I can hardly believe what you are saying, or maybe you have just not used your phone intensively enough. Otherwise me and a LOT of other GS users can get ready to return their phones for a replacement.
I can understand your frustration, widjaja. The lags are very annoying, and I myself have encountered times where I got an incoming call which I simply could not answer because the phone was too busy loading the friggin' call interface. It is however clear that Samsung themselves will come with an official fix for this, and in the meantime we have the homebrew fixes. For me, this is enough reason to stick with this phone until it is fully ridded of its problems. After all, apart from the buggy annoyances, it is the most powerful Android phone out there.

widjaja74_us said:
I have finally sold my galaxy s i9000 today....
After about 3 weeks of using the device and having all the problems with the phone i decided to sell it.... although the decision was an easy one because it was easy to sell the phone at a profit since actually there are high demand for the phone and limited supply.... i guess most people still dont know about all the problems that this phone has.....
Click to expand...
Click to collapse
hey there, sorry to hear that!
this isn't meant as a response but more as a general comment on the issues you faced to compare the asian/european version (i've got the european version).
DISCLAIMER: i'm talking about my device. chime in if your experience differs from mine!
widjaja74_us said:
at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
Click to expand...
Click to collapse
i hear you. although i don't get what your age has got to do with your phone but still you're right. time spent fixing things which should work out of the box is lost time. period.
widjaja74_us said:
problems i faced:
- GPS very inaccurate and sometimes cannot lock signals and shows me in different country.... not to mention it cannot track continuously....
Click to expand...
Click to collapse
my fix is immediately and as accurate as it can get with a civilian phone.
talked about the asian region gps issue with a friend yesterday and we suspected it might be something about gps being dimmed near north korea for military reasons but i guess that was just us crazy talking.
widjaja74_us said:
- Phone hangs when i am in a conversation and another caller comes in....
Click to expand...
Click to collapse
no hangs with concurrent calls whatsoever
widjaja74_us said:
- quite frequent lags that sometimes can only be fixed by restarting the phone
Click to expand...
Click to collapse
besides the lag already being discussed in another thread, i don't experience frequent lags. and even this so called lag is just a minor annoyance when compared to the performance of other android-devices or the iphone-series (at least the couple devices i got ahold of in the last years).
widjaja74_us said:
- email apps takes long time to load the contents
Click to expand...
Click to collapse
email app loading in a split second over hier (stock & gmail)
widjaja74_us said:
- GSM signal quite erratic, phone must be held certain way to avoid drop in signals.... just like iphone 4 but maybe not as severe.... i am not sure....but it bothers me because i can see the signal dropping 2-3 bars when i hold it certain way
Click to expand...
Click to collapse
i can hold my phone any way i want and have the same reception as other phones in the same area (elevator = little to no reception, top of building = great reception, subway = flaky/depends if underground/overground, etc) and with all other phones i had before.
widjaja74_us said:
-keyboard which i just cannot get accustomed to, i dont know if its a problem of the touch screen sensor which is not precised or because of the size of the device that is a bit too wide....but the bottom line is that i find myself making lots of typing mistakes when using it one handedly
Click to expand...
Click to collapse
the touchscreen sensor is perfectly calibrated and the swype-keyboard (is this the one your talking about?) is the best thing invented since touchscreens were invented. the tutorial takes 4 minutes to go through and i never want to go back now. this isn't just a productivity enhancement this is the path from "oh **** i have to answer this mail with my crappy phone keyboard" and "yeah let's write the last couple of mails on the subway then i'm home earlier".
or something like that..
widjaja74_us said:
- overall samsung touchwiz quirks and the widgets are not to my liking....
Click to expand...
Click to collapse
well there's literally hundreds of widgets to choose from and although i know you want it to work out of the box that's something you need to do for yourself as samsung can't do it right for everybody.
i'm not a huge touchwiz fan myself but it does the job (protip: LauncherPro, search for it in the market if you haven't already heard about it).
widjaja74_us said:
- firmware fix update for my asia pacific region doesnt seem to come along fast enough... i only see one update which is the one thats giving me all the problems mentioned above..... but i see the european firmware gets update very frequently.....this makes me mad.... but the bad thing is that even the european updates seems to be still having most of the problems, especially the gps problem....
Click to expand...
Click to collapse
well i'm feeling you especially with the new firmware seemingly creating more problems than it solves. but when comparing the release date of the phone with the release date of the new firmware my assessment is that samsung is on the fast side with this one. but i'm not very experienced with the company so maybe i'm just a lucky samsung-beginner
there is no official european update yet, hopefully in the coming days/weeks.
and as mentioned before i don't have the slightest issue with gps.
widjaja74_us said:
so after thinking thinking thinking... i sold it.... and i sold it after only 30 minutes of posting my advertisement in internet....
i just thought i'd share my experience......
Click to expand...
Click to collapse
again, sorry to hear that and i hope your next phone is going to satisfy your requirements!
cheers
EDIT
Samsung Galaxy S, European version, Android 2.1-update1 vanilla, non-rooted, LauncherPro

lemme guess... your gonna buy an iPhone 4? LOL
like most ppl on these sorts of threads say, most of us have had NO problems, mayb a few stalls 5-10 secs on apps.
your 36 and expect a device with this spec to be perfect.
if you want something that performs out of the box perfectly, get a nokia that only makes calls mate.
to be honest if you dont even know you can change touchwiz just by downloading an app you shouldnt have a smartphone anyway

I smell troll

Sorry to hear that. Although at times, I've felt like sending mine back when the GPS wigs out, but the rest of the phone is better than anything else out there, so I'm sitting tight and hoping/waiting for a fix.

just curious - are you in a rural area or in the city?
and with earlier phone(s) did you have strong 3G signal?

sensi_ said:
I smell troll
Click to expand...
Click to collapse
No disrespect to OP but... yea

No phone is perfect thats a fact. I have minor issues with my Galaxy S but there are ways around them, i know you said you didnt want to mess around with it but why did you buy an open source device with huge custom ability. I love the fact theres alternative for everything, i have custom keyboards, custom home screens, gmail email app of which i have 0 problems with the gmail account, everything loads in an instant.
I dont use GPS so i can't comment but i would have recommended a factory reset if you had these problems from day 1. it fixed a lot of peoples minor quirks.
I do get a little lag here and there but its bareable until an update comes out and from what ive been reading about the unofficial firmwares they are speeding up considerably.

wow if the SGS i9000 is bad for the OP, then he should never buy a Windows Mobile nor iphone based device as those are even more horrible. (that's exactly the reason why i moved to Android phones)
it'll probably make sense to just go back and use a normal 9 buttons cell phone to avoid any problem at all, then you'll have a cell phone that is good at what it does and not a multi purpose entertainment device with a build in cell phone.

skndd said:
Are you saying you never experience *ANY* lag on your phone? This sounds very strange to me, as the lag problems seem to be an inherent problem of the phone's hardware/software architecture. I can hardly believe what you are saying, or maybe you have just not used your phone intensively enough. Otherwise me and a LOT of other GS users can get ready to return their phones for a replacement.
Click to expand...
Click to collapse
Email - No issues, I can open an email, delete it, open another one and reply in a few seconds. I don't get the "10 seconds to delete an email" issue
GPS - Accurate to 12-odd feet, the occasional spaz out to 200 feet for a fraction of a second, but that's it
Menu - no lag issues, the odd stutter where it takes maybe 1/4 a second to show the transition animation, again, barely noticable
Apps - Other than "Zombies Live!" which is slow as hell, I don't get any unresponsive screens when apps load or quit
If you want I will make a video tomorrow. I am going to an airshow in the morning, but will make it when I get back in the evening.

Have to agree with extraordinary sluggishness despite battery pulls turning off animations etc...
Too bad...so much candy in this toy.

at my age, 36, i dont wish to spend too much time trying to fix the phone like applying rom, fixes, firmware etc.... i just want a smartphone that works well out of the box....
so after so many problems i experience using the phone i decided to sell it....
Click to expand...
Click to collapse
Out of curiosity.. XDA is a developers forum (hence the name).. Why would you hang around if you just want an out of the box experience??

Welldone widjaja, i totaly agree with u, samsung galaxy s, what a pile of crap, i got rid of mine (at times i felt like smashing the pile of crap with a hammer or throwing it out of the window) i know have a dell streak and i couldent be happier
Sent from my Dell Streak using XDA App

anything that runs Windows Mobile is a piece of crap, else i wouldn't have switched to an Android phone. That Dell Stinks, it's even bigger and more cumbersome than the HTC Athena

Widjaja you're not alone, i've experienced the exact same problems. It almost felt you were talking about my handset.
This would really be the best handset if it wasn't for the issues you have mentioned, really.
Sent from my GT-I9000 using XDA App

This guy brings up good points, products should always work flawlessly out of the box. And for your situation, not wanting to tinker, its probably best to replace your phone with something simpler (aria). On the other hand, a few software fixes that are already out address all these issues and make this phone, the best on the market.
Gl with your next cellphone purchase.

New SD Card after update

Well.. after yelling at tech support people for I don't know how long, they made sure my latest replacement had the new firmware update.
The Bad News First.... it is no better. It crashes, but now it seems that sometimes it catches itself first and throws itself out onto the home screen. What happens then is, that you can't enter an app (including things like the market and people). I just loads and kicks right back onto the home screen before booting. To get this to stop you have to reboot. So instead of crashing now, it essentially forces you to reboot the phone to use it. Fantastic stuff Dell.
The Even Worse.... None of the other 4 phones I had ever had any error pertaining "directly" to the memory card (though I still think the memory card is causing all of this). The phone now 2 has given me the non-compatable card error, and the first time was at the very first initial boot up of the phone. Bravo Dell.
So Im sick of worrying about the warranty. By the time this gets fixed the phone is going to be so out of date, most of the apps won't play on it anyhow. What they are doing is criminal, but there is nothing that is getting done unless a bunch of you jump on the class action table with me.
But anyhow.. to my real question. I am done with this mess and am going to swap a new card in. The phone came with NoDo, but when it booted it updated with the security patch. What is going to happen when I swap cards after an update? And if so what can or should I do? Any help is appreciated... thanks in advance.

Replacing the sd card requires a hard reset and you will be back at the OS version you were before you did the reset. The procedure to replace the card is here:
http://forum.xda-developers.com/showpost.php?p=12188811&postcount=53
Only thing I would say is try and use a Sandisk Class 2 card, they seem to have the best compability.

Cool..that's what I am trying to figure out now... I see some on amazon listed as Class 2, but apparantly even though they are listed as that, they send what ever they have.

efjay said:
Only thing I would say is try and use a Sandisk Class 2 card, they seem to have the best compability.
Click to expand...
Click to collapse
This. All reports seem to support this statement (as well as my personal experience).

missionsparta said:
Cool..that's what I am trying to figure out now... I see some on amazon listed as Class 2, but apparantly even though they are listed as that, they send what ever they have.
Click to expand...
Click to collapse
I tried the amazon route and I am going to try Microcenter, they have one listed and even though its more expensive I can buy it knowing exactly what I'm getting.

efjay said:
I tried the amazon route and I am going to try Microcenter, they have one listed and even though its more expensive I can buy it knowing exactly what I'm getting.
Click to expand...
Click to collapse
I wound up spending a bit more to be sure I had a genuine SanDisk Class 2 as well.
I notice in your sig you are still getting lockups - what card are you currently using?

raremage said:
I wound up spending a bit more to be sure I had a genuine SanDisk Class 2 as well.
I notice in your sig you are still getting lockups - what card are you currently using?
Click to expand...
Click to collapse
Currenty have a Transcend class 2, got the Sandisk and will try my luck with it later.

Uncle.... Haven't even had this phone a full 24 hours yet and there is already dust under the screen.....you have got to be kidding me. Dell should just refund everyone and reimburse them with what is needed tuo break their newly signed mobile contracts. They have NO CLUE what they are doing and it is obvious that isn't going to change any time soon. I guess this is user error also...hahahaha

missionsparta said:
Uncle.... Haven't even had this phone a full 24 hours yet and there is already dust under the screen.....you have got to be kidding me. Dell should just refund everyone and reimburse them with what is needed tuo break their newly signed mobile contracts. They have NO CLUE what they are doing and it is obvious that isn't going to change any time soon. I guess this is user error also...hahahaha
Click to expand...
Click to collapse
You don't mention where your location is....but where ever you are, don't move near me. You are the holder of the worst phone karma there is.
No offense meant...hope none is taken.

missionsparta said:
Uncle.... Haven't even had this phone a full 24 hours yet and there is already dust under the screen.....you have got to be kidding me. Dell should just refund everyone and reimburse them with what is needed tuo break their newly signed mobile contracts. They have NO CLUE what they are doing and it is obvious that isn't going to change any time soon. I guess this is user error also...hahahaha
Click to expand...
Click to collapse
My brother's phone has a layer of dust particles under the screen, probably covering like 75% of the screen real estate. He doesn't want to go through the hassle with calling Dell and getting a replacement sent out so we're probably going to go to the Microsoft Store where we purchased the phones and see if they will do a swap. I've heard they're very helpful in that regard.
They really need to do some quality control on this - the dust issue is pretty terrible and I would have thought it would have been fixed by now. We've had the phones since November/December and I thought the dust issue was a one off flaw.

Once I get a unit with no dust, Im pulling the card. The error THE STOCK CARD keeps giving me is that there is an issue with the memory card. It then tells me to "either remove the storage card or replace it with a new compliant one". And the sticker may said void under it, but no where on it right now does it say void.
So if they have a problem, I took a picture with the camera and the phone SPECIFICALLY states to "REMOVE THE CARD". There problem now... I don't care what they say anymore. They had their chance to fix it... the product is telling me to do it.... and I don't see "Void" anywhere. Took pictures and covered my tracks. Time to get this going myself.

Constant lag, app crashes and sd card woes

The title says it all... This hunk of junk lags when opening apps, at times refusing to open apps at all. Sometimes the apps hang up and stop responding and I'm greeted with the would you like to wait or close prompt. There isn't any specific app, it's all. The SD card has a mind of its own and decides it wants to unmount on its own accord. Going to try the restore tool when I get home... If that doesn't work I'm going to rma this piece of poop. It seems the QC has gone down for Lenovo owned Motorola. My Moto G 2015 with 1gb of ram preforms better. My Nexus 6 runs laps around it. I'm so frustrated.
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Damn dude that's terrible.... Sounds like you might possibly have aa defective phone or maybe a messed up stock rom. Try reflashing a stock rom? I've never had any of that happen to me actually I don't think I've had a single crash yet on anything either.. Have a 64gb SD card too and everything is working smoothly. Definitely something on your phone is messed up.

Ya, there must have been a few batches with bad QC. Unfortunate for you, but it sounds like you're in the minority overall. Stuff like this happens when you're an early adopter of any phone. Had similar stuff on the M7, M8 and S6.

If you've moved apps to your SD card, then maybe it is just your SD card going bad or not well seated.

I refreshed it with similar results... Back to its maker she goes. Moto actually made it pretty easy for a return. Only thing is I have a wood back and for the replacement I had to repay the $25 for the new wood back and they said when I turn in the old defective turd I'll get refunded. Sounds shady, but I guess trust Motorola enough for customer support.
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