Related
Well.. after yelling at tech support people for I don't know how long, they made sure my latest replacement had the new firmware update.
The Bad News First.... it is no better. It crashes, but now it seems that sometimes it catches itself first and throws itself out onto the home screen. What happens then is, that you can't enter an app (including things like the market and people). I just loads and kicks right back onto the home screen before booting. To get this to stop you have to reboot. So instead of crashing now, it essentially forces you to reboot the phone to use it. Fantastic stuff Dell.
The Even Worse.... None of the other 4 phones I had ever had any error pertaining "directly" to the memory card (though I still think the memory card is causing all of this). The phone now 2 has given me the non-compatable card error, and the first time was at the very first initial boot up of the phone. Bravo Dell.
So Im sick of worrying about the warranty. By the time this gets fixed the phone is going to be so out of date, most of the apps won't play on it anyhow. What they are doing is criminal, but there is nothing that is getting done unless a bunch of you jump on the class action table with me.
But anyhow.. to my real question. I am done with this mess and am going to swap a new card in. The phone came with NoDo, but when it booted it updated with the security patch. What is going to happen when I swap cards after an update? And if so what can or should I do? Any help is appreciated... thanks in advance.
Replacing the sd card requires a hard reset and you will be back at the OS version you were before you did the reset. The procedure to replace the card is here:
http://forum.xda-developers.com/showpost.php?p=12188811&postcount=53
Only thing I would say is try and use a Sandisk Class 2 card, they seem to have the best compability.
Cool..that's what I am trying to figure out now... I see some on amazon listed as Class 2, but apparantly even though they are listed as that, they send what ever they have.
efjay said:
Only thing I would say is try and use a Sandisk Class 2 card, they seem to have the best compability.
Click to expand...
Click to collapse
This. All reports seem to support this statement (as well as my personal experience).
missionsparta said:
Cool..that's what I am trying to figure out now... I see some on amazon listed as Class 2, but apparantly even though they are listed as that, they send what ever they have.
Click to expand...
Click to collapse
I tried the amazon route and I am going to try Microcenter, they have one listed and even though its more expensive I can buy it knowing exactly what I'm getting.
efjay said:
I tried the amazon route and I am going to try Microcenter, they have one listed and even though its more expensive I can buy it knowing exactly what I'm getting.
Click to expand...
Click to collapse
I wound up spending a bit more to be sure I had a genuine SanDisk Class 2 as well.
I notice in your sig you are still getting lockups - what card are you currently using?
raremage said:
I wound up spending a bit more to be sure I had a genuine SanDisk Class 2 as well.
I notice in your sig you are still getting lockups - what card are you currently using?
Click to expand...
Click to collapse
Currenty have a Transcend class 2, got the Sandisk and will try my luck with it later.
Uncle.... Haven't even had this phone a full 24 hours yet and there is already dust under the screen.....you have got to be kidding me. Dell should just refund everyone and reimburse them with what is needed tuo break their newly signed mobile contracts. They have NO CLUE what they are doing and it is obvious that isn't going to change any time soon. I guess this is user error also...hahahaha
missionsparta said:
Uncle.... Haven't even had this phone a full 24 hours yet and there is already dust under the screen.....you have got to be kidding me. Dell should just refund everyone and reimburse them with what is needed tuo break their newly signed mobile contracts. They have NO CLUE what they are doing and it is obvious that isn't going to change any time soon. I guess this is user error also...hahahaha
Click to expand...
Click to collapse
You don't mention where your location is....but where ever you are, don't move near me. You are the holder of the worst phone karma there is.
No offense meant...hope none is taken.
missionsparta said:
Uncle.... Haven't even had this phone a full 24 hours yet and there is already dust under the screen.....you have got to be kidding me. Dell should just refund everyone and reimburse them with what is needed tuo break their newly signed mobile contracts. They have NO CLUE what they are doing and it is obvious that isn't going to change any time soon. I guess this is user error also...hahahaha
Click to expand...
Click to collapse
My brother's phone has a layer of dust particles under the screen, probably covering like 75% of the screen real estate. He doesn't want to go through the hassle with calling Dell and getting a replacement sent out so we're probably going to go to the Microsoft Store where we purchased the phones and see if they will do a swap. I've heard they're very helpful in that regard.
They really need to do some quality control on this - the dust issue is pretty terrible and I would have thought it would have been fixed by now. We've had the phones since November/December and I thought the dust issue was a one off flaw.
Once I get a unit with no dust, Im pulling the card. The error THE STOCK CARD keeps giving me is that there is an issue with the memory card. It then tells me to "either remove the storage card or replace it with a new compliant one". And the sticker may said void under it, but no where on it right now does it say void.
So if they have a problem, I took a picture with the camera and the phone SPECIFICALLY states to "REMOVE THE CARD". There problem now... I don't care what they say anymore. They had their chance to fix it... the product is telling me to do it.... and I don't see "Void" anywhere. Took pictures and covered my tracks. Time to get this going myself.
Hi,
I'm really hoping someone might be able to give me some advice.
I've had my Desire HD for about eight months now, and counting the one I lost about 10 minutes ago, I've gone through a total of ten memory cards.
Each time I get a message saying it's been unexpectedly removed, or that it is blank or damaged. I've tried Sandisk and Samsung cards, all Class 2 / 8GB.
I hardly ever remove the memory card, but when I do I am always careful to unmount it. The same as when I connect it to my PC via USB.
After the 8th memory card died, the Gingerbread update had just been released, and I was hoping it was due to a software issue. However, as expected, my 9th memory card died shortly after. I contacted HTC who sent me ONE replacement SD card, to which I explained that I wanted my phone repaired. Courier picked it up, they said that it was being caused by a software issue and simply done a reset.
I knew it wouldn't work, and low and behold my 10th memory card has just died.
I am now contemplating going to Phones4U and asking for a replacement, as someone else has mentioned in the forum. However, there was one thing I wanted to check with people first.....
I connect my phone to my car stereo via Bluetooth, which I use as a handsfree and to listen to music that is stored on my phone. Now, normally I just turn my car stereo off. How likely is it that this could be causing the card failure? I don't see how, as the memory card isn't physically being removed, but I wanted to get people's thoughts on this before I start pushing Phones4U for a replacement!
I don't think your cards are physically damaged. They just need to be formatted.
ozaghloul said:
I don't think your cards are physically damaged. They just need to be formatted.
Click to expand...
Click to collapse
I don't think it's my cards that are physically damaged, but it must be a hardware issue with the phone. Each of the memory cards either say it's been removed, or that it's blank or damaged. Some of them I can put into my PC and repair. Some of them worked again after I had formatted them, however 5 out of the 10 would not even be picked up by my PC.
I have now emailed Phones4U, so I shall see where I get (if anywhere) with them.
What HTC firmware are you using? There was an issue with 1.72 that caused symptoms such as yours. That is one of the issues that got the OTA pulled.
I have the phone number for Phones4U's written complaints team, the team that you always get told don't accept incoming calls. Should you need it, just let me know.
Sounds a very similar problem to mine mate........
s32bauer said:
I don't think it's my cards that are physically damaged, but it must be a hardware issue with the phone. Each of the memory cards either say it's been removed, or that it's blank or damaged. Some of them I can put into my PC and repair. Some of them worked again after I had formatted them, however 5 out of the 10 would not even be picked up by my PC.
I have now emailed Phones4U, so I shall see where I get (if anywhere) with them.
Click to expand...
Click to collapse
Hi there s32bauer,
I think i may have seen the same problem, although i have only tried 2 /sdcards and they BOTH work on the PC or lappy afterwards.
See this thread for more on my issue,
Hope you have a little more luck than myself.
I have had some great help off some great people on here at XDA though......Thanks guys...
P.S. Have you been running any custom ROM's? If so, what were they?
i had the same problem when on 1.72, i went through 3 16sdhc cards. i fixed this by rooting and using leedroids gingerbread.
all three cards which were broke i managed to fix and they are now in good use in my wifes wildfire and our galaxy tabs, the 32gb card i now have in my phone has been in there for about 4 months now with no more unexpected removals.
The only other time i had this problem was with my motorola milestone, it also ate cards - but the phone was next to useless as it was sig locked and never updated (got a full refund as flash never arrived in the 9 months i owned the pos).
Gone through 10 memory cards that's absolutely insane!! Even more insane that a OTA can be released that causes it.
I think your owed some replacements if the cards are screwed.
Sent from my Desire HD using XDA App
The same has happened to me... I broke around 5 SDcards like that. Problem solved by rooting the phone and Gingerbread !
andyharney said:
What HTC firmware are you using? There was an issue with 1.72 that caused symptoms such as yours. That is one of the issues that got the OTA pulled.
I have the phone number for Phones4U's written complaints team, the team that you always get told don't accept incoming calls. Should you need it, just let me know.
Click to expand...
Click to collapse
I've been through quite a lot. The first two died on 1.32 I believe. Then I lost SIX on the 1.72 firmware. Another one once I'd upgraded to Android 2.3, and then the final one the other once I'd received it back from HTC.
The number for Phones4U would be brilliant, thanks!
LandUzu said:
Hi there s32bauer,
I think i may have seen the same problem, although i have only tried 2 /sdcards and they BOTH work on the PC or lappy afterwards.
See this thread for more on my issue,
Hope you have a little more luck than myself.
I have had some great help off some great people on here at XDA though......Thanks guys...
P.S. Have you been running any custom ROM's? If so, what were they?
Click to expand...
Click to collapse
Hey, thanks for the link. I'll have a look through, although I'm going to continue to push for a brand new replacement I think.
Tried 1.32, then to 1.72, and then Android 2.3. One of them was a custom ROM, but had one die on that one too unfortunately, so I'm quite sure it's just my phone being a dud! lol
ToneyEricsson said:
Gone through 10 memory cards that's absolutely insane!! Even more insane that a OTA can be released that causes it.
I think your owed some replacements if the cards are screwed.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Hmmm, HTC Support only feel that I'm entitled to ONE replacement card lol. Pathetic really. Still, hopefully Phones4U might be a bit more co-operative.
just to confirm...
s32bauer said:
Hmmm, HTC Support only feel that I'm entitled to ONE replacement card lol. Pathetic really. Still, hopefully Phones4U might be a bit more co-operative.
Click to expand...
Click to collapse
i have bought another 4GB sd card and my DHD STILL wont recognise it......its a dud handset imo.
How old is yours out of interest? Ive had my DHD since January.
Good luck with Phones4U.
s32bauer said:
Hmmm, HTC Support only feel that I'm entitled to ONE replacement card lol. Pathetic really. Still, hopefully Phones4U might be a bit more co-operative.
Click to expand...
Click to collapse
Just been looking at the SanDisk warranty on faulty non working micro SD cards - you should be able to get replacements as long as you have proof of purchase.
Maybe spread them out over a few weeks each if you have a few
Sent from my Desire HD using XDA App
Ive gone through 2 (ebay) 32gb sd cards in 2 months, both didnt last a reboot, and were fubar afterwards, can anyone else who is running a 32gb card confirm it works ok? Or have I just been unlucky with 2 bunk suppliers?
Sounds more like you got crap cards off eBay, my 32gb card works great
Sent from my Desire HD using XDA App
whoops wrong thead
kujoswrath said:
Sounds more like you got crap cards off eBay, my 32gb card works great
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Any pointers on which type of card yours is? I think it needs to be a sdhc card but dont know what class number it should be. I seem to see that they have different classes.
Or which seller you purchased from??
Is anyone else having trouble with their apps disappearing or getting an 'Out of memory' message when you download an app? This never happened on my OG atrix.
No problems here.
Sent from my MB865
No sir, I've not had that problem
Too much porn ehhh??
Is it possible you had the apps stored on your SD Card and the Card data got corrupted or you formatted or removed the card? I have had apps disappear like that before.
Hi,
I wrote a post earlier regarding a similar isue with my Atrix.
My internal memory is randomly deleted and I loose my files.
I've formatted and apply the factory reset without success because the issue remain.
I have found any solution on the forums at this point of time.
Sent from my LG-P990 using Tapatalk
idefix13 said:
Hi,
I wrote a post earlier regarding a similar isue with my Atrix.
My internal memory is randomly deleted and I loose my files.
I've formatted and apply the factory reset without success because the issue remain.
I have found any solution on the forums at this point of time.
Sent from my LG-P990 using Tapatalk
Click to expand...
Click to collapse
Someone else reported this recently along with random reboots. Might want to look into getting a replacement due to faulty hardware.
Sent from my MB860 using xda premium
If that's your only issue your lucky! I am using the ATRIX 2 and before that I hat the ATRIX 1 all have had issues. I'm on my 5th ATRIX and going in a few days for my 6th . On this one my apps disappeared when I would reboot and could sometimes get them back after a few reboots but sometimes I had to reinstall. I found that if I keep all my apps on internal storage and game data,pics,music and videos on my SD card I my apps don't disappear. When they look gone there still there just not showing up in your apps drawer most likely due.. to an SD read problem I also have gotten the not enough memory even tho there is plenty of free space along with not being able to unmount my SD and muffled sounds coming and going from my speaker. Get the astro file manager and do a backup of your apps and next time they disappear try to install the backup and I bet it will ask to replace the currently installed app . Happened to me a few times. I even got apps installed but the market says there not! The ATRIX is glitchy and flawed and noone in today's economy can afford the dock and extras you need too get the whole experience of it. I'm tired of resetting and exchanges and if ATRIX 7 isn't flawless I'm going to the iPhone I swear! I also have noticed that even tho the ATRIX 2. Is supposed to get better signal I get half the signal if not less then I got withe ATRIX 1. I like the phone don't get me wrong but all these issues really bother me when my ATRIX is a week old and my wife who has had her iPhone 3gs for 3 years, dropped a million times thrown by our daughter and dropped in the dogs water dish is still working with no problems. Wtf...
Troutslayer said:
If that's your only issue your lucky! I am using the ATRIX 2 and before that I hat the ATRIX 1 all have had issues. I'm on my 5th ATRIX and going in a few days for my 6th . On this one my apps disappeared when I would reboot and could sometimes get them back after a few reboots but sometimes I had to reinstall. I found that if I keep all my apps on internal storage and game data,pics,music and videos on my SD card I my apps don't disappear. When they look gone there still there just not showing up in your apps drawer most likely due.. to an SD read problem I also have gotten the not enough memory even tho there is plenty of free space along with not being able to unmount my SD and muffled sounds coming and going from my speaker. Get the astro file manager and do a backup of your apps and next time they disappear try to install the backup and I bet it will ask to replace the currently installed app . Happened to me a few times. I even got apps installed but the market says there not! The ATRIX is glitchy and flawed and noone in today's economy can afford the dock and extras you need too get the whole experience of it. I'm tired of resetting and exchanges and if ATRIX 7 isn't flawless I'm going to the iPhone I swear! I also have noticed that even tho the ATRIX 2. Is supposed to get better signal I get half the signal if not less then I got withe ATRIX 1. I like the phone don't get me wrong but all these issues really bother me when my ATRIX is a week old and my wife who has had her iPhone 3gs for 3 years, dropped a million times thrown by our daughter and dropped in the dogs water dish is still working with no problems. Wtf...
Click to expand...
Click to collapse
A couple of things I would try considering you have had issues since like day 1 with yer atrix's. Have you ever used a different Micro SD Card to replicate these issues, because from the sounds of it you have a trashed Micro SD Card. I was having this issue more or less than I formatted my Micro SD Card and that so far has fixed my issue because somehow my Micro SD Card had got corrupted while in the phone. It is very easy to get corrupted SD Card when switching phones and all the data read and writes that go on.
Disappearing apps is a known issue wth Moto phones.
A google search will reveal this issue with moto phones. Not sure what they are doing to fix it, but keeping your apps in the phones memory seems to be a work around in the short term.
I did format my SD card and maybe there is some corrupt data affecting my apps but that doesn't explain poor signal, muffled sounds coming out if the speaker GPS issues! For example when I first set up the phone it said I was in Paris and I live in NY! And that just the ATRIX 2. All my other ATRIX 1s had issues of there own not pertaining to the SD card. Random reboots. Double boots with a flashing blue then purple light, complete crash on one unresponsive touch screen on another and lagging unacceptable for a dual core phone. I'm no noob to Android and I've been loyal to Motorola from my first cell phone. My CLIQ was great! Never had an issue. This phone has something wrong with it for sure. Mabe its hardware or software that will be fixed withe 4.0 but I payed for a new phone 2months ago and that's what I will get even if I have to switch to iPhone. For the record tho I hate iPhone and really hope that my next ATRIX is better. After research the ATRIX 2 is the best phone out, sgs2 may be a tad faster but not by much and the price is right so there ya go lol
Troutslayer said:
I did format my SD card and maybe there is some corrupt data affecting my apps but that doesn't explain poor signal, muffled sounds coming out if the speaker GPS issues! For example when I first set up the phone it said I was in Paris and I live in NY! And that just the ATRIX 2. All my other ATRIX 1s had issues of there own not pertaining to the SD card. Random reboots. Double boots with a flashing blue then purple light, complete crash on one unresponsive touch screen on another and lagging unacceptable for a dual core phone. I'm no noob to Android and I've been loyal to Motorola from my first cell phone. My CLIQ was great! Never had an issue. This phone has something wrong with it for sure. Mabe its hardware or software that will be fixed withe 4.0 but I payed for a new phone 2months ago and that's what I will get even if I have to switch to iPhone. For the record tho I hate iPhone and really hope that my next ATRIX is better. After research the ATRIX 2 is the best phone out, sgs2 may be a tad faster but not by much and the price is right so there ya go lol
Click to expand...
Click to collapse
Sounds to me like your store is selling you a bad batch. I have no issues at all. Except the apps disappear occasionally but that's not the phone issue it's a google software issue as this problem can be duplicated on several phones.
The gps issue is unheard of on motorola devices as they use the best hardware for gps (that's a fact) and you can google that.
Just because a phone is dual core does not mean it won't lag. It's all about how the software is implemented to work on that hardware.
Edit- I took that rest off cause I didn't want you to think I was trying to flame. Not my intentions.
Sent from my MB865 using xda premium
ive gotten the low memory before. not sure whats up..
Hopefully my next ATRIX will be OK lol. Has anyone noticed that the camera on the 2 isn't as good as the original ATRIX? Its faster but the auto focus isn't that great especially when taking photos in the dark. Maybe its just that nothing is better then the original, if its a movie or a phone lol I'm thinking maybe I should just go back to my ATRIX 1 but it could just be glitchy and a new one will fix my issues ...I hope
I've had theeee missing apps before, but once I reinstalled them on the phone memory and not on the SD card, it hasn't happened again.
I also think your issues are specific to that particular phone, my Atrix 2 seems to be rock solid with only the camera giving me some grief - not as good as it seemed on the showroom floor.
Have anyone experienced the Wifi dropping out (actually being turned off)? Started noticing this about a week ago...
Rickinsav said:
I've had theeee missing apps before, but once I reinstalled them on the phone memory and not on the SD card, it hasn't happened again.
I also think your issues are specific to that particular phone, my Atrix 2 seems to be rock solid with only the camera giving me some grief - not as good as it seemed on the showroom floor.
Have anyone experienced the Wifi dropping out (actually being turned off)? Started noticing this about a week ago...
Click to expand...
Click to collapse
Yea I just noticed the Wi-Fi issue with the "New" one I got sent from Motorola. So I might wind up going back to Best Buy and swapping this one out as the 1st one I had didn't have this issue, had other issues.
billyblonco said:
Is anyone else having trouble with their apps disappearing
Click to expand...
Click to collapse
the atrix 2 is just a magical device aint it?
Kind of hard to tell if these issues are from a handful of units or are very widespread. Most of the Atrix 2 forums are overrun by cicadas. The release of this phone was so low-key and unexpected. Issues should be narrowing by now after two weeks but the community feedback is too small to be meaningful. It's still not available on Amazon and the eBay sellers are scant few. Has anyone received any updates for the phone? I really don't know the update schedule for Moto or ATT phones. Maybe they are just gonna ignore the Atrix 2 since its so under the radar, or maybe since its so under the radar very few people will buy it and thus Moto will not feel like supporting it or won't get reliable issues forwarded to them to fix and thus I'm a sad panda.
katamari201 said:
Kind of hard to tell if these issues are from a handful of units or are very widespread. Most of the Atrix 2 forums are overrun by cicadas. The release of this phone was so low-key and unexpected. Issues should be narrowing by now after two weeks but the community feedback is too small to be meaningful. It's still not available on Amazon and the eBay sellers are scant few. Has anyone received any updates for the phone? I really don't know the update schedule for Moto or ATT phones. Maybe they are just gonna ignore the Atrix 2 since its so under the radar, or maybe since its so under the radar very few people will buy it and thus Moto will not feel like supporting it or won't get reliable issues forwarded to them to fix and thus I'm a sad panda.
Click to expand...
Click to collapse
And to add to that, the way they promoted the Atrix 1 will probably kill the Atrix 2 also. 99% of commercials "paired" the phone with the lapdock just to sell those overpriced, cpu-less storage-less ram-less things, and not highlighting true capabilities of the phone. 8 out of 10 people want an ipad-like device (didn't say tablet, you know what I mean), they probably already have a notebook at home.
Sent from my MB860 using Tapatalk
My apps stopped falling off my phone around the same time I started using a different launcher. This was around the same time I stopped caring where my apps were stored too so you can be the judge on the culprit
Sent from my ATRIX
2 months in, and tmobile is already taking $120 off the retail price. sales must be horrendous
I bought my G4 about 1 month ago and mention this discount to a representative who credited my EIP $60 as as courtesy.
Through my trials and tribulations with the G4 I was able to submit three different rebates for both the extra battery and the 128 SD card and sold them all on eBay for an additional $270 minus fees... So all in all I'm in the G4 for dirt cheap but I'm still not satisfied with this piece of crap phone.
Sent from my LG-H811 using Tapatalk
This root less phone is just not worth anything.
BAD ASS NOTE 4 & LG G4
every day I use the phone I find more bugs. I can no longer type fast because it misses so many taps. My phone is froze every morning from the wireless charger, so is my girlfriends. half the time double tapping the volume down won't open the camera. if I get a text my screen will turn on and stay on. it will never turn off until I read the text message. If I have an app up that keeps the screen on and I hit the power button, when I turn the screen back on to check the time it will stay on and never go off, even though still at lock screen. I could go on forever. I bet root would fix 98% of this. I think the worst problem, missed taps, is a hardware issue and cannot be fixed with software or root. I'm afraid the phone is complete ****.
I think everyone that has issues should try one factory reset. I feel like that solved all of my problems. Root would be very nice but not a deal breaker like it used to be for me. Now that I have kids the number one priority for me is the camera, and this is about the best there is.
Sent from my LG-H811 using Tapatalk
shootind5nukes said:
every day I use the phone I find more bugs. I can no longer type fast because it misses so many taps. My phone is froze every morning from the wireless charger, so is my girlfriends. half the time double tapping the volume down won't open the camera. if I get a text my screen will turn on and stay on. it will never turn off until I read the text message. If I have an app up that keeps the screen on and I hit the power button, when I turn the screen back on to check the time it will stay on and never go off, even though still at lock screen. I could go on forever. I bet root would fix 98% of this. I think the worst problem, missed taps, is a hardware issue and cannot be fixed with software or root. I'm afraid the phone is complete ****.
Click to expand...
Click to collapse
Root isn't gonna fix any of it. It's not some magic thing that does anything really but make your system partition writable. If you're having all of those issues (and the same to the other people having issues) you've probably just got a bad phone from a bad batch of them. I had to RMA my first one, no further issues. Rather than continuously dump on the phone (which, by the way, I don't particularly care for either, and won't have another LG phone in the future, but my issues aren't with bad hardware/software, mostly company dynamics), try and get it fixed/replaced. Your issues will probably be largely fixed.
The factory reset is also a good idea, and will tend to fix most issues...but in the event it doesn't, simply get it replaced. But honestly the hollering about how bad the phone is...? Overall it's a decent piece of hardware. Not the best, but not the worst by any means. Take matters into your own hands and get the thing fixed/replaced.
I have has two G4 devices, and both have been flawless. I have no tap issues and I'm a fast typer. Then there are the people that have been talking about other bugs. I'm just so happy with my G4. Of course every aspect could be bettered, but that's true with every device. I love the G4 and here in Europe the prices drop on every device sooner or later. Especially in down times where people aren't buying phones. Everyone here is getting ready to go on vacation ...
Sent from my LG-H815 using Tapatalk
smw6180 said:
Root isn't gonna fix any of it. It's not some magic thing that does anything really but make your system partition writable. If you're having all of those issues (and the same to the other people having issues) you've probably just got a bad phone from a bad batch of them. I had to RMA my first one, no further issues. Rather than continuously dump on the phone (which, by the way, I don't particularly care for either, and won't have another LG phone in the future, but my issues aren't with bad hardware/software, mostly company dynamics), try and get it fixed/replaced. Your issues will probably be largely fixed.
The factory reset is also a good idea, and will tend to fix most issues...but in the event it doesn't, simply get it replaced. But honestly the hollering about how bad the phone is...? Overall it's a decent piece of hardware. Not the best, but not the worst by any means. Take matters into your own hands and get the thing fixed/replaced.
Click to expand...
Click to collapse
root will fix most of it what are you talking about. xposed framework will fix almost everything. And I don't continuously dump on the phone, this is a thread about the phone not being that great. If you love it and have no issues go find a new thread. I don't particularly care for your opinion either. I have already had it replaced once. I have every intention on changing it out again, but I'll wait a month or so for them to fix the bugs vs getting another **** phone. I might add that when I spoke to LG they said the Verizon ones are having the most trouble.....and that the only difference was software....so once again I believe root will help.
shootind5nukes said:
root will fix most of it what are you talking about. xposed framework will fix almost everything. And I don't continuously dump on the phone, this is a thread about the phone not being that great. If you love it and have no issues go find a new thread. I don't particularly care for your opinion either. I have already had it replaced once. I have every intention on changing it out again, but I'll wait a month or so for them to fix the bugs vs getting another **** phone. I might add that when I spoke to LG they said the Verizon ones are having the most trouble.....and that the only difference was software....so once again I believe root will help.
Click to expand...
Click to collapse
This thread is about the price cut. OP never mentioned anything about phone being horrible. Keep this stay on topic. Some of us were able to get partial refund. Please don't hijack the topic and steer into wrong subject.
This isn't the place to talk about rooting the device.
Sent from my LG-H811 using XDA Free mobile app
"but I'm still not satisfied with this piece of crap phone. "
so I agree with op but I'm not on topic...or your all can't read....
shootind5nukes said:
"but I'm still not satisfied with this piece of crap phone. "
so I agree with op but I'm not on topic...or your all can't read....
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I'm the one who said that and I'm not the OP
Sent from my LG-H811 using Tapatalk
shook187 said:
I'm the one who said that and I'm not the OP
Sent from my LG-H811 using Tapatalk
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I see that now, I hate how the first post appears, I always overlook it. I was off topic.
Already? For contracts they were slashed week one. Free with contract on Amazon
I am perhaps wrong but the G2 and G3 prices didn't go down the same way?
Sent from my HTC One M9 using XDA Free mobile app
Seriously now, I think most people realize that the g4 is in fact a piece of crap.
Because the S6 and the M9 are so much better..
Sent from my G4 using your mom
Dennisg34 said:
Because the S6 and the M9 are so much better..
Sent from my G4 using your mom
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Not sure if serious...
TheBiles said:
Not sure if serious...
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Sarcasm at the tools crapping on this phone above..
Sent from my G4 using your mom
Dennisg34 said:
Because the S6 and the M9 are so much better..
Sent from my G4 using your mom
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Yeah current flagship phones have all been nightmares... S6 get real close if it wasn't for the damn battery it probably be the perfect device.
Sent from my LG-H811 using Tapatalk
shook187 said:
Yeah current flagship phones have all been nightmares... S6 get real close if it wasn't for the damn battery it probably be the perfect device.
Sent from my LG-H811 using Tapatalk
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My wife has the S6, my G4 blows it out of the water
Sent from my G4 using your mom
To whomsoever it may concern. Yes that's what my state of mind is right now.
I will begin from the beginning then.
So heard on 4th October 2016 that google is launching it's Pixel phones. Couldn't have been more excited with the news as I am a big android fan boy. I had been using the Nexus 6p then, so the news of the Pixel phones was really pleasing to me.
I wait for the Pixels to get launched in India. 26th October 2016 is the date. I pre-order my Pixel XL very silver 128 GB before hand and receive the handset on 26th! Very happy!!
I haven't ever used a better phone than the Pixel XL. The smoothest android experience. Period.
So a month passes by. The phone does overheat from time to time but other than that it worked fine. My "rock solid" Pixel XL gets about 40 GB full. One fine day, while I was trying to open a PDF from my drive, the device freezes and reboots. Nothing to worry, sometime android does that, I think to myself. Same day, Gmail freezes and the phone reboots. Then the Camera freezes and it reboots. Now I started to see a pattern. Tried uninstalling apps one by one, to pin point the root cause. Found nothing. Tried Safe Mode. Still it would freeze and reboot. Finally, made my peace with a factory reset. The phone started behaving. I told myself that I must be some rogue app.
This cycle continues again when the phone reaches that 40 GB mark. It would freeze and reboot. Factory reset once again. It works fine.
So I start suspecting the phone internal memory. I fill up the around 80 GB with random videos and music. The restarts start happening like clockwork.
Come 6th December 2016, and I receive the 7.1.1 update. Everything goes smooth. The phone acts normal, for sometime at least. I call up Google Support on the 8th and the guy tells me to take my phone to the service center.
Moments after, I see my phone restarting. It boots up and it's sitting on my table. In about five minutes, while lying idle on the table, it reboots. And this time, it reboots to boot-loader. I try to start the phone with the power key and the volume keys by choosing the right option. It boots back to boot-loader. Doesn't load up android. So somehow my phone was soft bricked just sitting idle on the table.
I am not new to the fastboot mode and decide to flash the stock rom. However, there is this issue that i suddenly see. The fastboot screen on my phone says Baseband : N/A and my bootloader is locked! The only option I see to get android up and running is using stock recovery and sideloading the Stock ROM, which should have worked as Google Stock ROMS are signed and might have not need unlocked bootloader(I did my research). I select recovery, and surprise surprise! The phone says recovery can't be loaded, press any key to go back!!
So now my phone has no OS, no baseband, no recovery with a locked bootloader! And i don't know how it happened!
I take the phone to the service center today around 11 am. They can't make sense of what happened. They say they would keep the phone for sometime. I get a call from them around 4, which was like half an hour back. The guy tells me there is a power button issue and another hardware issue(which he doesn't specify) and tells me they will keep the phone for 2 days. And repair it!
WHAT!?! WHY THE HELL ARE YOU REPAIRING MY PHONE GOOGLE!?! It's a new phone, not even 2 months old! And it doesn't come cheap! For the price amount I would expect it to work flawlessly!! I ask the service guy for replacement unit, and he says it is more than 14 days old, and gives me all terms and conditions! The problems that I had with this phone couldn't have been foreseen!! Till the time the internal storage gets to about 30 percent full the restarting issue did not show itself.
I expect a replacement unit or a full refund. Because this is just not fair! Not really happy with you Google. Thanks!
P.S.: thanks for reading this.
TL;DR
Cliff notes?
I am not getting it! You mean that the phone you had, had no hardware problems? So if its software only, then why did you submit the phone at service centre at first place? And in case they are offering you a repair service, or a new phone, what is the problem with that? From the sound of it it does sound like a hardware problem anyway, repetitive problems are never software. In fact you should be rather thankful that they accepted the phone and offering you a free service, cause a lot of reviews say that HTC service centre is asking money for a phone which is just one month old and sorts like that.
And you probably are one unlucky fella where the phone might have come with a hardware problem, cause most seem happy with theirs anyway. I am not defending Pixel or its ridiculous price point anyway.
Honestly what's the difference? If they fix it and it's working again then it should be no different than a new unit. unless you've damaged the device and wanted to get a new one with no damage I don't understand.
So if you get a new car from a dealer and it has an issue you would demand a new car instead of letting them repair it? Sounds pretty dumb to me.
Sent from my Pixel XL using Tapatalk
Guarantee this is caused by a bad memory chip. The only way to fix it is to replace the chip (which I highly doubt can be done at a service center) or the motherboard. I had a Nexus 4 that had the same issue. Eventually I could not even write a new system image at all.
At least demand a written explanation of what was done to correct the problem so if it continues after being repaired you can demand a new unit. If they are replacing the board you should be good to go.
So you are angry that Google are fixing the device for you at no charge to yourself? Things go wrong sometimes, sounds like Google are looking after you nicely.
You will get your phone back in the same condition you gave it to them - with the issues resolved.
Or
If they can't fix it, they will replace it.
What's the issue?
Mdizzle1 said:
So you are angry that Google are fixing the device for you at no charge to yourself? Things go wrong sometimes, sounds like Google are looking after you nicely.
You will get your phone back in the same condition you gave it to them - with the issues resolved.
Or
If they can't fix it, they will replace it.
What's the issue?
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He wants a new phone. I understand. From my experience when things like this go wrong like this they keep going wrong. It is a phone not a new car. I am surprised they did not give him a new phone and call it a day.
johnciaccio said:
He wants a new phone. I understand. From my experience when things like this go wrong like this they keep going wrong. It is a phone not a new car. I am surprised they did not give him a new phone and call it a day.
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Agree
Pretty sure that the NAND chips are faulty. That is why after that chip gets written with data, phone starts to act up.
It may not be easy to replace just the faulty chip. Either they will replace the whole logic board or give you a new piece.
ithehappy said:
I am not getting it! You mean that the phone you had, had no hardware problems? So if its software only, then why did you submit the phone at service centre at first place? And in case they are offering you a repair service, or a new phone, what is the problem with that? From the sound of it it does sound like a hardware problem anyway, repetitive problems are never software. In fact you should be rather thankful that they accepted the phone and offering you a free service, cause a lot of reviews say that HTC service centre is asking money for a phone which is just one month old and sorts like that.
And you probably are one unlucky fella where the phone might have come with a hardware problem, cause most seem happy with theirs anyway. I am not defending Pixel or its ridiculous price point anyway.
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It is a hardware problem only, the phone worked fine till the 40 GB or so mark. And yeah, seem to feel unlucky about this now.
Also, I am not bashing HTC for this, they were pretty nice and they are doing their job. I understand that. Just not happy about the situation I am in that's all.
superchilpil said:
Honestly what's the difference? If they fix it and it's working again then it should be no different than a new unit. unless you've damaged the device and wanted to get a new one with no damage I don't understand.
So if you get a new car from a dealer and it has an issue you would demand a new car instead of letting them repair it? Sounds pretty dumb to me.
Sent from my Pixel XL using Tapatalk
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I wish i would have damaged the device just so that I would have something to blame this on.
And as for the car issue, you would want a new car, won't you? They will indeed repair it, however, a customer asking for a new car which works doesn't sound dumb to me.
johnciaccio said:
Guarantee this is caused by a bad memory chip. The only way to fix it is to replace the chip (which I highly doubt can be done at a service center) or the motherboard. I had a Nexus 4 that had the same issue. Eventually I could not even write a new system image at all.
At least demand a written explanation of what was done to correct the problem so if it continues after being repaired you can demand a new unit. If they are replacing the board you should be good to go.
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Thought as much. Thanks for reading the long post!!:good:
sanke1 said:
Pretty sure that the NAND chips are faulty. That is why after that chip gets written with data, phone starts to act up.
It may not be easy to replace just the faulty chip. Either they will replace the whole logic board or give you a new piece.
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The problem is when they eventually return the phone, it would be hard for me to understand if the problem persists until I get a PC in front of me and fill up the device. And the problem is pretty random too. Thanks for the reply though.
No problem. Been in similar shoes. You are not getting anything for free here.. It is one of the most expensive phones out there and you paid for a new device. Not one that has been reopened after being assembled. Check it carefully for scratches after getting it back.
I do not even like my car being worked on. Nothing is as perfect as when it comes from the factory.
dc/dc said:
TL;DR
Cliff notes?
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Got a faulty Pixel XL, issue with the logic board(based on what i have read on this discussion so far), not really happy with HTC opening my new phone and repairing it. I paid for a new phone and I want a new phone which works! I know I am whining a bit.
johnciaccio said:
No problem. Been in similar shoes. You are not getting anything for free here.. It is one of the most expensive phones out there and you paid for a new device. Not one that has been reopened after being assembled. Check it carefully for scratches after getting it back.
I do not even like my car being worked on. Nothing is as perfect as when it comes from the factory.
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You read my mind!! Totally agree!!:good:
At least it will be fixed. I purchased my Nexus 4 from a reseller so Google refused to warranty it even though it was completely sealed and new when purchased. Google hates resellers, which I understand the reason, but it is not a good policy to have.
johnciaccio said:
At least it will be fixed. I purchased my Nexus 4 from a reseller so Google refused to warranty it even though it was completely sealed and new when purchased. Google hates resellers, which I understand the reason, but it is not a good policy to have.
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It surely is not a good policy to have. And with the pixel devices the resellers were a part of the launch process. It was not like we had to wait for a few days after it was available online. It was almost the same time. I hope i get my device as soon as possible in working condition, because as I mentioned earlier, I love the phone. Also I have been using a prehistoric Nokia 1100 which I found in some corner of my house as I don't have any other back up device currently.
I'm just impressed that Google had a service center in Bangalore.
Yeah sucks. Let us know how it goes.