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A word of caution to fellow T-Mobile Wing owners:
I've found out that (occasionally) when my phone is ringing, the microphone is on and the caller can hear everything! My wife mentioned that she notices this when she calls. She can hear the ringer, and can hear me talking to others BEFORE I answer the phone! This can be really bad! The last thing I need is someone calling and hearing me mutter "What the #$%^ does this $%^& want now?" Plus it gives a big feeling of lack of privacy.
I thought surely it was a fluke, so called my self via landline and found it happened about 1 out of 10 or 15 times.
My next thought was it was software - some 3rd party app or tweak had caused it, so I hard reset back to the default stock ROM and still had the same problem. I installed a few different cooked ROMs, and still had the same problem.
The next troubleshooting step is to rule out hardware. My brother and coworker also use a Wing. I tried the same test and found the same issue there, so it wasn't unique to my device.
I called T-Mobile support to see if there was anything they could do, and they gave me a few bonehead suggestions: swap sim cards, hard reset, make sure the battery is fully charged...
Since this issue occurs:
1. With a clean stock ROM
2. With different cooked ROMs
3. On multiple devices
I don't really know what can be done about this. All I can do is watch my mouth while my phone is ringing until the T-MO Diamond or whatever Android phone they release comes out...
Anyone have any ideas? All you other Wing owners may want to try this yourself, or ask someone who calls you often if they've noticed it!
Ryan
oh wow no wonder.
its happend to me before.
but only once so im good.
thanks for clarification
This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.
Untalented said:
This happens to me quite frequently. If you quickly put the phone to your ear when you answer you can hear your ringtone still playing, but hear the person on the other line as well. I think it's more along the lines of a delay in your ringer shutting off rather than the mic turning on.
Just my opinion. Maybe I'm wrong.
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Click to collapse
I do experience what you're describing, but this is different. If I leave the phone sitting on the counter, then somebody calls me, they can hear my ringer and anything going on around the phone even if I don't touch it.
It's like the phone mic occasionally turns itself on, and the caller hears the open mic instead of the normal dialing tone.
Ryan
funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"
kidnamedAlbert said:
funny thing is i can actually believe that t-mobile said "make sure the battery is fully charged"
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Click to collapse
TMobile rocks da house *g*
You may be under FBI surveillance :
http://news.cnet.com/2100-1029_3-6140191.html?part=rss&tag=2547-1009_3-0-10&subj=news
Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?
Bakkendance said:
You may be under FBI surveillance [/URL]
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lol!
Kar98 said:
Isn't there a setting that says "automatically answer phone after 3 rings"? Could that be it?
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Click to collapse
But that's the thing... the phone isn't picked up. After about 30 seconds, it rolls over to voicemail and shows as a missed call...
Ryan
Hi all,
love the HD2 got 2 mail problems with it,
1) email is not reliable on pop 3, have to do soft resets to get it working again,
2) audio is crackly on the device and on some calls it sounds like there is distortion. audio is the same on headset , but clear as bell on music or vids.
Any comments will be appreciated. I am coming up to my 7 days caecal time limit and deciding what to do,
MB
1) I don't use POP3 but PUSH mail so can't help you about it.
2) Audio is not crackly on mine, the speaker is not like a hi-fi speaker but the sound is not too bad. With headset, the sound is perfect. if you want to configure it, you can use the Audio-Amplifier ; or SRS WOW (Leo's Themes & Apps section).
HTC's WinMo phones aren't phones like others. If you don't like to configure, set, and work to make your device better ; if you don't like to flash your phone every week D), don't buy an HD2. But if you like it, and if you like to allways be up-to-date of every patch, apps, tweak for your Leo, then buy one, and you'll have the better phone in the world
if you just want a phone to take call, send sms and receive email, you can buy an other phone, more easy to use, and which need less configuration and tweaks. Less power, but easier.
lancelot54 said:
1) I don't use POP3 but PUSH mail so can't help you about it.
2)
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Click to collapse
The usefulness of your email is well hidden, young padewan.
More seriously though....I've not noticed any crackly audio on mine so maybe it's your particular unit. Also POP3 mail has been working fine on mine, no problems with Yahoo mail. Perhaps your email provider might be at fault there.
Jim Coleman said:
The usefulness of your email is well hidden, young padewan.
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Sorry Yoda, I've just clicked on "Submit" accidently before to have finished to tape my answer
I have the same problem on my HD2. When I make a call somethimes I can hardly hear the person on the other line because of distortion(cracky sound).
Primozek said:
I have the same problem on my HD2. When I make a call somethimes I can hardly hear the person on the other line because of distortion(cracky sound).
Click to expand...
Click to collapse
So its not just my ears lol! two units in a row I have had do this. And cant try the latest firmware as Vodafone uk have not released it (they take for ever in this regard).
MB
bump.........
Same problem on my HTC HD2. The audio quality is really bad. Unfortunately even after the latest firmware the issue is still there!
My call quality isnt crackly, when the person is speaking, its fine, but when they are not, I get distortion. sorta like a bass sound. which differs depending on where the person im talking to is, and what type of phone they are on.
I suppose its the HD2 trying to distinguish background noise.
Ok so this is problem which more than one person has, I would guess a hardware replacement is the only option.
I also get that bass effect, you have described it perfectly!
Damn!
So I have been trying to figure this out for a while. But I figured maybe we could get some community involvment with it.
If you weren't aware:
In 1.5 you could dial ** on your dialer, hit Call and it would redirect all audio (music, games, notifications) to your paired BlueTooth headset.
This no longer works in 2.1 - if you dial ** you get the 'p' and then when you hit call it almost immediatiely disconnects. But you can hear the audio for a split second in the BT.
If anyone can figure this out - or maybe dig a little deeper into Dialer.apk?
Maybe just a few people typing random stuff into their dialer to see if anything will work.
EDIT:
SOOOOOOOOOOOO
Watching LOGCAT when I dial this it calls a SpecialCharSequenceMGR
MY GUESS:
This one is different than the 1.5 dialer - Maybe tonight I cna merge with success....we shall see. Unless someone else wants to take a look before then.
my question would be whether the dialer in 2.1 got an upgrade. i guess it did since this feature doesnt exist (obvs), so any reason you cant flash on a dialer from 1.5?
i dont know much about how the internals of them work otherwise id help in the search, well after i finish this semester in two weeks. yep yep.
pardon me if my reply was a bit simplistic and if you tried that already, then sorry :/
good luck!
bump.
Updated top post.
Looking forward to your results. Hope you succeed.
On my Hero, long clicking on the device in Bluetooth Settings (in both 1.5 and 2.1), allows me to change the settings of that bluetooth connection including turning on and off both Phone and Media audio.
My only problem is that they have never played well together. If I'm playing media and a phone call comes in, the media properly pauses, but the phone either switches in on the phone's speaker or is totally silent causing me to miss the call.
Bump for the hell of it and a question.
Does anyone know where Dialer is in a 1.5 rom? I downloaded a fresh 1.1 to grab the apk and its not in system/app...wtf???
Las_Vegas said:
On my Hero, long clicking on the device in Bluetooth Settings (in both 1.5 and 2.1), allows me to change the settings of that bluetooth connection including turning on and off both Phone and Media audio.
My only problem is that they have never played well together. If I'm playing media and a phone call comes in, the media properly pauses, but the phone either switches in on the phone's speaker or is totally silent causing me to miss the call.
Click to expand...
Click to collapse
I think this might be because you have an A2DP capable headset. Mine doesn't give me this option.
Ive been looking
I also have been looking for somthing along these lines, as well as some other members. I started this thread : http://forum.xda-developers.com/showthread.php?t=660519 earlier trying to get help, there are actually a few bounties out now....Check it out
Ok so if any one who knows more linux than I do can try to figure out how to pipe the audio from one output to another it would be cool.
I was thinking it would be something lile MediaPlaybackService | AudioHardwareMSM72XX
But I am not sure if that is even remotely close. It doesn't work for me, I guess we just need to get the right services.
I've noticed my phone always starts to ring at where I set the volume to and then escalates to be very loud after a few seconds. I didnt see any settings to change this. Is this happening to anybody else?
Is it in your pocket when it does that?
I noticed in the HTC Sense demo video it says if it is in your pocket or purse it will ring loud so you can hear it. I think it has to do with proximity and light sources. If i have it sitting out, it will ring quietly, but it is always loud in my pocket.
adamr240 said:
Is it in your pocket when it does that?
I noticed in the HTC Sense demo video it says if it is in your pocket or purse it will ring loud so you can hear it. I think it has to do with proximity and light sources. If i have it sitting out, it will ring quietly, but it is always loud in my pocket.
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Click to collapse
Actually yeah. Thats usually when it gets loud. I dont really like that as it gets super loud sometimes. Why wouldnt they have a setting for this?
Any news on this? Because I also find it quite annoying that the ringer is so loud even when I'm sitting in the quiet office...
alphanimal said:
Any news on this? Because I also find it quite annoying that the ringer is so loud even when I'm sitting in the quiet office...
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I have the same issue! It happens on ALL Sense ROM's. If I am running AOSP (CM6 or MIUI) it is not an issue. Are there any ways to disable this setting if it is supposed to do so? Mine is on my belt in a case and when I'm in the office it rings way too loud. If the phone is on my desk it rings as I have the volume set.
Actually I found you can disable the loud ringer in settings really easy
Settings --> Sound --> Pocket mode
There's no way to adjust the volume though,
Apparently the Shift has the same issue as my EVO or as Sprint would call it..."feature".
http://forum.androidcentral.com/showthread.php?p=669629#post669629
You would think there was an app out there to override this.
alphanimal said:
Actually I found you can disable the loud ringer in settings really easy
Settings --> Sound --> Pocket mode
There's no way to adjust the volume though,
Click to expand...
Click to collapse
What device/ROM are you running? There is no setting for Pocket mode under settings -> sound on the stock EVO Shift 4G (at least not on mine). Anyone else find this?
I have a Desire Z with the original ROM (Froyo + Sense)
alphanimal said:
I have a Desire Z with the original ROM (Froyo + Sense)
Click to expand...
Click to collapse
that setting dont apply to shift
Did a complete wipe 2x using Amon Ra Recovery 2.3 and then flashed a stock image file from HBOOT and updated WiMAX, PRI & NV Radio. The issue was not present on the stock ROM. Wiped the stock ROM and flashed Myn's RLS5.....no more issues. Something was corrupt and enabled the sensor to trigger ring loud (when covered or senses low light) as it is designed to do on the Shift. The EVO does not have Pocket Mode in settings. Whatever the cause.....it is now resolved!
I sent a tweet in the direction of @htc about this yesterday, but they haven't answered. Hopefully we get an update that gives us a 2.x release of sense, not this weird "you have some of the features of new sense but not the whole package." The other feature that I know is there is the one where you can flip the phone over to silence the ring, and in fact, BOTH features are undocumented - the user manual for the shift doesn't mention declining a call by flipping the phone OR the word pocket except in warnings about where not to keep it.
I don't have any hope of a satisfactory answer, though, because in an earlier answer to someone about bugs, they said to submit something at htc.com/support and make sure to mark it a bug report - you can't do that anywhere on the email form and the other two options for support aren't things you "submit." The two times I've contacted them by email were also tremendous disappointments, so... there you go.
Tried to second your post on HTC's support forum but their forum software is misconfigured and my email server is rejecting their mail because it is not a fully-qualified hostname. Meh. Like you, I don't hold out enough hope of a fix to bother with the registration process.
You mentioned flip to silence, but there is actually a setting on the Evo Shift 4G to silence the ringtone when the phone is moved. It's under settings - sounds, and it is "quiet ring on pickup". Since the action of flipping the phone involves moving it, I wonder if you are seeing that setting working when you flip your phone over. My phone stops ringing (if it's not in a pocket) when I pick it up off the table. It doesn't decline the call, it just stops the ringer.
Edit: eh, I made an allowance on my mail server so HTC's misconfigured SMTP server could send my activation message and let me register.
By the way, I posted a workaround on Android Central that works for the way I use the phone. I created a silent ringtone. Then I set the phone to vibrate as well. So in my pocket I feel/hear the vibration but I don't get the ridiculously-loud rings. But I can hear my notifications at normal volume. When the phone is on my desk, the vibration and screen lighting up are enough of an alert for me. Obviously this won't work if you ever keep the phone in a bag or somewhere that you can't hear or feel the vibration, but it works for me as a pocket user.
Three ticks up from silenced on the volume rocker:
Picking the phone up off my desk quiets the ring, flipping it silences the ring. I wonder if turning off quiet ring on pickup will turn off flip to silence... might as well try it.
aaand no it doesn't. Pickup didn't quiet (per the setting now being off) but flip still did silence the ring.
Interesting note: flip-to-silence is actually a silencer; it doesn't decline the call immediately.
http://community.htc.com/na/htc-forums/android/f/112/t/9935.aspx
For anyone else that wants to weigh in on the issue on the official HTC support forum. Maybe they won't ignore us too hard.
nurrwick said:
Three ticks up from silenced on the volume rocker:
Picking the phone up off my desk quiets the ring, flipping it silences the ring. I wonder if turning off quiet ring on pickup will turn off flip to silence... might as well try it.
aaand no it doesn't. Pickup didn't quiet (per the setting now being off) but flip still did silence the ring.
Interesting note: flip-to-silence is actually a silencer; it doesn't decline the call immediately.
Click to expand...
Click to collapse
Ok, makes sense - since I use a silent ringtone, the "quiet" and "silent" are the same to me, LOL. But yes, it doesn't decline the call.
I actually liked the Touch Pro2 where flipping during a call would turn on the speakerphone. Why can't they keep good features like that instead of forcing this new stuff down our throats with no option to turn it off.
Bump/Update: After two tweets on the issue and an entire week of the post I made sitting on the HTC forums, I have had enough of being ignored and went to the email support option.
I'm not resetting my phone again, so I instead borrowed the New Issue text from Google Code project pages and sent steps to duplicate.
Anybody else that might have this problem is welcome to weigh in; I gave links to this thread and the one over on Android Central in my forum post on HTC, which is linked in the support message I sent.
Another update: Today I received my response; I don't have to reset my phone (yet) and my concern is being escalated to whatever the next level of CS is called.
They say escalated department is first-come, first-served, so it may be a while before I know more.
The problem is that HTC sees this as a feature, not a bug. They market this as a way to hear your phone when it's in a bag. While it makes perfect sense to us end-users to have an option to turn this off, from a lab testing standpoint it's not a priority because the function works as designed. If HTC had really thought this through, they should realize that there are some things phones should never do, and ringing at maximum volume unless specifically directed by the user is one of them.
The funny thing is that I'd like almost the exact opposite behavior. I'd prefer the phone to ring (quietly) on my desk, and automatically switch to vibrate when it's in my pocket (as determined by the prox sensor). But people who carry their phones in bags or purses wouldn't benefit from this option. Everybody's needs are different; HTC just determined what they think is the most common scenario and coded Sense that way. I have to give them credit for thinking up the idea, but since it doesn't work for everyone it should be more flexible.
Thanks for taking the time to bring this to their attention. It may well be that a couple of generations of phones from now we'll start seeing more options in these settings, which would be fantastic.
Update: HTC has been calling me at work, once yesterday once today. I have not been at work this week but will be in tomorrow; they gave me a number to call if I wanted to get in touch with them sooner. I will be calling them back as soon as I'm done with my planned tasks tomorrow (assuming they haven't called me first).
Here's hoping news about when we get an update that stops this nonsense comes swiftly!
Ok so I'm trying to trace down what might be happening here.
Ive got a LG Tone Pro 750 BT headset which I totally love for the most part (epic battery time for one thing). Bought it about a month ago.
About a week ago, maybe two, something weird starts happening. I'll get a call, pick it up and no sound. Caller may or may not hear me, but if they do, it appears to be garbled (I've done a poor job of asking callers if they could hear me and inquiring about that part of the experience so not very good feedback there).
Since I'd had the BT headset for a couple weeks already, I don't even consider there could be a problemo there. So I take the SG4 to Sprint and have a tech check it out.
He comes out to see me (never happens).
Asks me if I have the LG Tone Pro headset. He then proceeds to tell me that he has the same problem on his LG (!) phone with that headset (although it's a later model than my Tone Pro 750...next one up from that model).
He says that the only way he has been able to fix it is by unpairing and re-pairing the headset. Says he has to do it every other day or so.
That was early last week.
So for the next day or two, I go without the headset being re-paired. All is well with the three or four calls I get.
I pair the headset but don't get any calls. I do listen to some podcasts and that is fine (but was never a problem so no change there).
The next day (this morning) I get a call. Problem is back. I try turning off BT making calls and that doesn't fix it. Have to restart the phone.
So I do and I can now make and receive calls. However, BT is off.
It sure looks like this is a problem with the headset.
But I also noticed a preponderance of SG4 owners complaining about a somewhat similar issue where the mic would suddenly turn off on their phone, mid call. Seems WIFI signals would somehow interfere with it (I tried turning off WIFI though and that didn't fix it).
Is there anything else I can do to diagnose this better and maybe get to the bottom of it?
What could be happening here? Is this the headset not playing well with the OS? Is there a way to tell?
Why would this start happening off a sudden two weeks after I'd been using it heavily with no problems?
Also, I'm trying to find more instances of this issue online but it's tough one to Google.
(As a side note, LG doesn't seem to be a very good company when it comes to customer service. I saw several instances on Android Central where their customers reported issues with the headset and then were told their posting violated the TOS of the forum. WTF is up with that? Have they not realized there is ths thing called the Internet? Do they think people won't eventually catch on? )
I'm seriously considering returning this thing, but the truth is, I really want to keep it if I can get it to work. Probably a pipe dream though, now that I've written all this out. lol
I'm even considering rooting my SG4 and throwing another ROM on to see if that fixes it. That's how much I like the headset.
Happy to receive any feedback from fellow forum members. Thanks in advance.
PS: Just realized I haven't really tried just unpairing and re-pairing more than once so I'm going to test that some more over next few days meanwhile...
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
BT media audio works, phone audio fails
readable said:
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
Click to expand...
Click to collapse
Glad you posted this because I hadn't even thought to try, as part of my troubleshooting, whether I could still play media on the phone through the headset when call audio was not coming through.
Last night I made a couple of calls just fine with my LG Tone Ultra (upgraded to see if this fixed the problem, but no change) and then made a third one. On this third one I could not hear any sound but the call connected (it was to my wife--she later told me she got a call but no sound on her end either).
So this is very strange. Somehow the BT headset is just dropping the call side of the audio.
And, it's doing so randomly.
Sure would like some more insight on what is likely the cause of this situation. I submitted a question to LG through their website but no response. That was days ago.
Chapter 2 of this problem
readable said:
I am having the same problem but with different headset (MOW and Jabra).
One thing that I tied worked but I can only use my headset to listen to music. In each headset setting located in the Bluetooth pairing list, I uncheck the CALL AUDIO and leave the MEDIA AUDIO check. This allows me to use my headset for music but not calls.
A complete fix would be great, please?
Click to expand...
Click to collapse
Just posted a new thread on this issue with some log data that I'm hoping a kindly dev may help decipher.
Letting you know in case you want to keep an eye on that thread as well.