Database Users

picking up the phone takes time

I have the german T-Mobile MDA-Pro with D1. (whytf can't I specifly that in my profile ?) I experience some strange thing with it. When I pick up the phone when someone calls me (by pressing the green phone button) it takes a while until the other side can hear me.
So whenever I answer a call (by pressing that green phone button) I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet.

Yes! indead...I've got the same problem. is it a software bug?

I too have the same problem, and sometimes it hangs up the call even when I press the green button.
I've posted before and everyone has said 'Use the search'...I have and can't find anything relevent (don't think the search facility of this is very good).
Can someone PLEASE point us.
I really do miss the speed and efficiency of my XDA2s!

I have had some experience of this, it does delay mine was worse before I got rid of all th O2 tat, it is now liveable with, however it is cutting off when I press the answer button !!! OR IS IT after conducting tests using another mobile I found out that
1) the phone does not take very long before O2 divert the call to Voicemail
2) the phone starts ringing long before you know anything about it (its worse if the phone is asleep) it can be a good few seconds before it makes any indication noises
3) it carries on playing the ringtone after the call has been diverted which gives the impression that pressing the answer button is futile.

I have talked to the technical suppport of t-mobile germany and they told me they era aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.

I have talked to the technical suppport of t-mobile germany and they told me they are aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.

I too have this problem and for the moment while i await any future fixes from O2 or others, i am using the following short-term fix; Under phone settings I have changed the delay period before calls are forwarded to ansafone if unanswered (this works on O2 anywa). One problem with this is that callers may give up before they are diverted to ansafone if you set the delay too long

did this really resolve the issue I was talking about in my initial post ? (that when I pick up the phone by pressing the green button the caller can not hear me for the fist 10 seconds )

I have XDA Exec and kept getting confused why my GF always sounded confused and puzzled when I answered the phone, Id say "hello" and she would wait a while, then say "Hello? you there?"
I never realised it was MY phone that was cutting off my voice at the start of the call.
In regards to the delay ringing, and answering etc, I am giving all my friends instructions to bloody well keep ringing! I turn answerphone off normally as my phone is always on. If you want to speak to me, keep ringing till i answer, if I dont want to talk, ill reject the call.
Why ring twice and hang up? I could be doing anything that takes more than 2 seconds to get that damn phone out of my pocket, get it out the case, open it, see who is calling, press the button, damn, missed call.

Same problem here. I am seriously thinking about using this as just a PDA. I don't think it's practical to use a phone that only works some times. Somebody on HoFo said that the Universal isn't meant to be used as a phone, it can, but it isn't meant to be. I'm starting to agree.

I just like the idea of not having to carry around a phone AND a pda. I kind of hoped that's what the universal offers. But it kind of looks like it doesn't ...

Its a great phone when used as a hands free device, answers almost straight away, and has great volume unlike most hands free - my callers also comment that the line quality is excellent even if a few metres away from the phone.
I do always feel stupid though when using the phone as a standard phone, would feel more comfy putting a brick to my head.

I use the old phone ringer as my incomming call notifictaion and I hear my phone in plenty of time. The standard o2 incoming notification sound was useless. I don't know what T Mobile have but might be worth trying a different notification sound.
Cheers

I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet
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Did anybody found a solution for this? this is very annoying.

Agreed, its just ridiculously slow - I worry whether or not I've hung up on people too, it takes a good few seconds before the line is actually dropped, let alone for the interface to update.

I've stopped using the "suspend" option and the phone seems to work like you'd expect (even on a cheap cell phone!). But the battery life is suffereing. Hopefully my new spare battery should be here soon.

I've stopped using the "suspend" option and the phone seems to work like you'd expect
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You mean I should walk around with some spare batteries in my pockets. :wink:
I think my pockets are too small for so many things.
Does anybody knows if this problem is known to HTC? Is there going to be an update?
It isn't possible that a phone doesn't act like a phone in these features that are already working 100 years. I want to pick up my phone and talk immediatly
By the way how do I switch off the "suspend" mode?

What is the "suspend" mode and how do I switch it off?

Look at Settings>Systems Tab>Power>Advanced Tab
Uncheck to "Turn off device if not used.."
This will stop the "suspend" mode

eeek ! Now I know why I would need an extra battery ....

hearing your interlocutor prior to answering him

Yes, I do have this rather strange issue.
It happens rather often that when someone calls me, I can hear the speak or their background sound prior to answering their call...
Indeed, one might think that this is a great bug, that could be turned into a feature, but it's rather awful thinking that one might hear me speak, before he answers my call...
Does anyone have any suggestions for this?

amang2205 said:
Yes, I do have this rather strange issue.
It happens rather often that when someone calls me, I can hear the speak or their background sound prior to answering their call...
Indeed, one might think that this is a great bug, that could be turned into a feature, but it's rather awful thinking that one might hear me speak, before he answers my call...
Does anyone have any suggestions for this?
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EURM..... just don't speak when you're waiting for the other party to pick up the phone?

amang2205 said:
Yes, I do have this rather strange issue.
It happens rather often that when someone calls me, I can hear the speak or their background sound prior to answering their call...
Indeed, one might think that this is a great bug, that could be turned into a feature, but it's rather awful thinking that one might hear me speak, before he answers my call...
Does anyone have any suggestions for this?
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If you can hear what's going on at the other end of the line before you answer your call then you need to send your phone back to your manufacturer immediately.

johncmolyneux said:
If you can hear what's going on at the other end of the line before you answer your call then you need to send your phone back to your manufacturer immediately.
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could you please detail?
how would that help, since Vodafone will most likely exchange my phone to another HD2 which will probably have the same issue?
Moreover, in order to exchange, I'll need to demonstrate them this issue. And since it's not a regular-occuring issue (sometimes it happens, sometimes it doesn't), it will be hard to prove anything...

amang2205 said:
could you please detail?
how would that help, since Vodafone will most likely exchange my phone to another HD2 which will probably have the same issue?
Moreover, in order to exchange, I'll need to demonstrate them this issue. And since it's not a regular-occuring issue (sometimes it happens, sometimes it doesn't), it will be hard to prove anything...
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If you can hear what is going on at the other end of the line before you answer the phone (I assume you still have the ringtone at this point?) then that is a hardware failure and the phone needs to be replaced.

you could be paying for that time and as no-one else has the problem then your unlikley to get it as a recurrent fault on the next handset.

felixthecat said:
you could be paying for that time and as no-one else has the problem then your unlikley to get it as a recurrent fault on the next handset.
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Got the same 'problem' I don't see it as a real problem though. You usually don't pay when you're the one getting called.

johncmolyneux said:
If you can hear what's going on at the other end of the line before you answer your call then you need to send your phone back to your manufacturer immediately.
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Agreed- if you can hear the other party before you 'answer' then it suggests the device is auto-answering. Once you can hear the other side, the line has connected regardless of whether you still hear the ringtone.
All WinMo devices have an 'auto answer' facility but it should only kick in when connected to a car kit, and even thgen only when specifically selected in Options.
This is not a common fault- indeed I've never heard of it before in any of my 8 years of supporting WM devices, so report it to Vodafone; at least it will then be on record that you have reported it.

Escalating Ringtone

I've noticed my phone always starts to ring at where I set the volume to and then escalates to be very loud after a few seconds. I didnt see any settings to change this. Is this happening to anybody else?

Is it in your pocket when it does that?
I noticed in the HTC Sense demo video it says if it is in your pocket or purse it will ring loud so you can hear it. I think it has to do with proximity and light sources. If i have it sitting out, it will ring quietly, but it is always loud in my pocket.

adamr240 said:
Is it in your pocket when it does that?
I noticed in the HTC Sense demo video it says if it is in your pocket or purse it will ring loud so you can hear it. I think it has to do with proximity and light sources. If i have it sitting out, it will ring quietly, but it is always loud in my pocket.
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Actually yeah. Thats usually when it gets loud. I dont really like that as it gets super loud sometimes. Why wouldnt they have a setting for this?

Any news on this? Because I also find it quite annoying that the ringer is so loud even when I'm sitting in the quiet office...

alphanimal said:
Any news on this? Because I also find it quite annoying that the ringer is so loud even when I'm sitting in the quiet office...
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I have the same issue! It happens on ALL Sense ROM's. If I am running AOSP (CM6 or MIUI) it is not an issue. Are there any ways to disable this setting if it is supposed to do so? Mine is on my belt in a case and when I'm in the office it rings way too loud. If the phone is on my desk it rings as I have the volume set.

Actually I found you can disable the loud ringer in settings really easy
Settings --> Sound --> Pocket mode
There's no way to adjust the volume though,

Apparently the Shift has the same issue as my EVO or as Sprint would call it..."feature".
http://forum.androidcentral.com/showthread.php?p=669629#post669629
You would think there was an app out there to override this.

alphanimal said:
Actually I found you can disable the loud ringer in settings really easy
Settings --> Sound --> Pocket mode
There's no way to adjust the volume though,
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What device/ROM are you running? There is no setting for Pocket mode under settings -> sound on the stock EVO Shift 4G (at least not on mine). Anyone else find this?

I have a Desire Z with the original ROM (Froyo + Sense)

alphanimal said:
I have a Desire Z with the original ROM (Froyo + Sense)
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that setting dont apply to shift

Did a complete wipe 2x using Amon Ra Recovery 2.3 and then flashed a stock image file from HBOOT and updated WiMAX, PRI & NV Radio. The issue was not present on the stock ROM. Wiped the stock ROM and flashed Myn's RLS5.....no more issues. Something was corrupt and enabled the sensor to trigger ring loud (when covered or senses low light) as it is designed to do on the Shift. The EVO does not have Pocket Mode in settings. Whatever the cause.....it is now resolved!

I sent a tweet in the direction of @htc about this yesterday, but they haven't answered. Hopefully we get an update that gives us a 2.x release of sense, not this weird "you have some of the features of new sense but not the whole package." The other feature that I know is there is the one where you can flip the phone over to silence the ring, and in fact, BOTH features are undocumented - the user manual for the shift doesn't mention declining a call by flipping the phone OR the word pocket except in warnings about where not to keep it.
I don't have any hope of a satisfactory answer, though, because in an earlier answer to someone about bugs, they said to submit something at htc.com/support and make sure to mark it a bug report - you can't do that anywhere on the email form and the other two options for support aren't things you "submit." The two times I've contacted them by email were also tremendous disappointments, so... there you go.

Tried to second your post on HTC's support forum but their forum software is misconfigured and my email server is rejecting their mail because it is not a fully-qualified hostname. Meh. Like you, I don't hold out enough hope of a fix to bother with the registration process.
You mentioned flip to silence, but there is actually a setting on the Evo Shift 4G to silence the ringtone when the phone is moved. It's under settings - sounds, and it is "quiet ring on pickup". Since the action of flipping the phone involves moving it, I wonder if you are seeing that setting working when you flip your phone over. My phone stops ringing (if it's not in a pocket) when I pick it up off the table. It doesn't decline the call, it just stops the ringer.
Edit: eh, I made an allowance on my mail server so HTC's misconfigured SMTP server could send my activation message and let me register.
By the way, I posted a workaround on Android Central that works for the way I use the phone. I created a silent ringtone. Then I set the phone to vibrate as well. So in my pocket I feel/hear the vibration but I don't get the ridiculously-loud rings. But I can hear my notifications at normal volume. When the phone is on my desk, the vibration and screen lighting up are enough of an alert for me. Obviously this won't work if you ever keep the phone in a bag or somewhere that you can't hear or feel the vibration, but it works for me as a pocket user.

Three ticks up from silenced on the volume rocker:
Picking the phone up off my desk quiets the ring, flipping it silences the ring. I wonder if turning off quiet ring on pickup will turn off flip to silence... might as well try it.
aaand no it doesn't. Pickup didn't quiet (per the setting now being off) but flip still did silence the ring.
Interesting note: flip-to-silence is actually a silencer; it doesn't decline the call immediately.

http://community.htc.com/na/htc-forums/android/f/112/t/9935.aspx
For anyone else that wants to weigh in on the issue on the official HTC support forum. Maybe they won't ignore us too hard.

nurrwick said:
Three ticks up from silenced on the volume rocker:
Picking the phone up off my desk quiets the ring, flipping it silences the ring. I wonder if turning off quiet ring on pickup will turn off flip to silence... might as well try it.
aaand no it doesn't. Pickup didn't quiet (per the setting now being off) but flip still did silence the ring.
Interesting note: flip-to-silence is actually a silencer; it doesn't decline the call immediately.
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Ok, makes sense - since I use a silent ringtone, the "quiet" and "silent" are the same to me, LOL. But yes, it doesn't decline the call.
I actually liked the Touch Pro2 where flipping during a call would turn on the speakerphone. Why can't they keep good features like that instead of forcing this new stuff down our throats with no option to turn it off.

Bump/Update: After two tweets on the issue and an entire week of the post I made sitting on the HTC forums, I have had enough of being ignored and went to the email support option.
I'm not resetting my phone again, so I instead borrowed the New Issue text from Google Code project pages and sent steps to duplicate.
Anybody else that might have this problem is welcome to weigh in; I gave links to this thread and the one over on Android Central in my forum post on HTC, which is linked in the support message I sent.

Another update: Today I received my response; I don't have to reset my phone (yet) and my concern is being escalated to whatever the next level of CS is called.
They say escalated department is first-come, first-served, so it may be a while before I know more.

The problem is that HTC sees this as a feature, not a bug. They market this as a way to hear your phone when it's in a bag. While it makes perfect sense to us end-users to have an option to turn this off, from a lab testing standpoint it's not a priority because the function works as designed. If HTC had really thought this through, they should realize that there are some things phones should never do, and ringing at maximum volume unless specifically directed by the user is one of them.
The funny thing is that I'd like almost the exact opposite behavior. I'd prefer the phone to ring (quietly) on my desk, and automatically switch to vibrate when it's in my pocket (as determined by the prox sensor). But people who carry their phones in bags or purses wouldn't benefit from this option. Everybody's needs are different; HTC just determined what they think is the most common scenario and coded Sense that way. I have to give them credit for thinking up the idea, but since it doesn't work for everyone it should be more flexible.
Thanks for taking the time to bring this to their attention. It may well be that a couple of generations of phones from now we'll start seeing more options in these settings, which would be fantastic.

Update: HTC has been calling me at work, once yesterday once today. I have not been at work this week but will be in tomorrow; they gave me a number to call if I wanted to get in touch with them sooner. I will be calling them back as soon as I'm done with my planned tasks tomorrow (assuming they haven't called me first).
Here's hoping news about when we get an update that stops this nonsense comes swiftly!

Mic issues.

Right basically I got a g2 a couple of weeks ago and loved it but it started developing call issues where the person on the other end couldn't hear me very well or I sounded muffled (I swapped phones with someone during a call and it did sound awful) now I've tried the tutting noise cancellation thing of in call settings and a blast of compressed air.
but I was wondering if when I changed the battery a few days ago whether I may have dislodged something slightly and was wondering if anyone knew exactly where the mic was and what to look for. Now I don't mind changing the mic and everything else over as it was fairly easy doing the battery but thought I'd ask on here before ordering more parts

Do you have ok google from any screen turned on? I had the same problem, but after I turned off that option my calls are back to normal.
Sent from my Xposed G2

Ah not tried that one will give it a go, cheers

I have the same problem, but it only happens when I'm taking to them while laying down (thus the phone is parallel to the ground).
Are you laying down when this happens?

hootowlserenade said:
Do you have ok google from any screen turned on? I had the same problem, but after I turned off that option my calls are back to normal.
Sent from my Xposed G2
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Thank you that appears to have done the trick might have to look into it though seems a bit daft offering a feature that messes up your calls, and I quite liked having it... Battery replaced, new white back cover on, next up is to try root it again and chuck cyanogen on it

mackster248 said:
I have the same problem, but it only happens when I'm taking to them while laying down (thus the phone is parallel to the ground).
Are you laying down when this happens?
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No, but I do like the idea of my phone being lazy though and not working properly because it's lying down

I'd like to see a software patch that disables google now when a call is in progress... Pointless to be talking to someone and they hear you say "ok google" anyway... Maybe the solution is on Google's side of the equation. Shouldn't google be able to make some code telling the service to stop when a call is in progress, then reactivate once the call has ended? The service is pretty much useless during a call anyway, unless you want the other party to hear what you're searching google for.
Sent from my Xposed G2

chrisgrim said:
Thank you that appears to have done the trick might have to look into it though seems a bit daft offering a feature that messes up your calls, and I quite liked having it... Battery replaced, new white back cover on, next up is to try root it again and chuck cyanogen on it
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Messes up the stock alarm too

hootowlserenade said:
I'd like to see a software patch that disables google now when a call is in progress... Pointless to be talking to someone and they hear you say "ok google" anyway... Maybe the solution is on Google's side of the equation. Shouldn't google be able to make some code telling the service to stop when a call is in progress, then reactivate once the call has ended? The service is pretty much useless during a call anyway, unless you want the other party to hear what you're searching google for.
Sent from my Xposed G2
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I wonder what else it had messed up as I noticed since turning it off I've got track info back on my car stereo when I connect my phone, like you said gotta be a Google fix and not lg, no point having it if it is gonna cause issues

Incoming calls - buzzing sound [video inside]

Hi,
I'm loving my OnePlus 5, but there is a strange behaviour with incoming calls. When the phone is ringing and vibrating, sometimes a really bad buzzing sound occurs every few seconds.
It doesn't happen with every call and I have absolutely no idea what's triggering it. I've thought about the vibration motor, but then it shouldn't only make that sound for some calls.
Anyone else with this issue?

Ok, I've done some tests and can easily reproduce the issue:
It happens when vibration is set to strong, like it is set default for calls, and the phone is lying somewhere. As soon as i touch the phone a little bit or take it in the hand, the sound stops. It cames definitely from the top (right?) of the phone.
It would be nice, if anyone could check if their phone makes the same noises. Either call your phone or simply go to vibrations settings.

I've made a video of the vibration sound on strong settings. Would anyone please be so kind to check it on his/her device? You can hear the strange noise pretty well.
OnePlus support told me it was normal.
https://youtu.be/GWT19K6jQiQ

Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts

Ichimarue said:
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
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Thanks for your reply. I've set vibration to medium as a workaround. It would have been hard to believe every device is doing this ugly noise, especially since you hear it with standard settings for incoming calls.
Nevertheless I'd appreciate any further feedback wether his/ her device is affected or not.

Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.

mohitraj.raj said:
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
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I had to RMA the phone. Unfortunately it's the only solution.

I have 2 days left before my 10-day-replacement policy is over. You're saying, your replacement device doesn't have the issue?